ATOL Protection – Because Peace Of Mind Is All Part Of The Deal.

With First Choice, you can book with total confidence. Not only that we’ll find just the right holiday for you, but that your money is safe, too. All our flight inclusive package holidays are ATOL-protected.

What’s ATOL?

If you’re not familiar with ATOL, it’s the government-backed holiday protection scheme. It means that if the unexpected happens, you won’t be left stranded or out of pocket – plain and simple.

Please see our booking conditions for more information.

What’s new with ATOL?

You might have heard that recently some of the rules around ATOL have changed. Here’s the lowdown on what you can expect from now…

Flight Plus

Firstly, even more of our holidays are ATOL-protected. You’ll still be protected if you book one of our flight inclusive package holidays of course, and you’re also protected when you book a flight along with a hotel and/or car hire from us. This is called “Flight Plus”.

ATOL certificates

Book a holiday from 1st October 2012 and we’ll send you an ATOL-certificate that confirms which bits of your booking are ATOL-protected and who is protecting your holiday.

How you’ll receive your ATOL certificate:

If you book online, you’ll receive your certificate by email, or if you booked in a shop, you’ll be handed it by your Travel Advisor when you pay. If you book over the phone you’ll receive your ticket by email or in the post.

What you need to do with your ATOL certificate:

It is a very important document so you’ll need to take your ATOL Certificate with you when you travel. This means that if the unexpected happens, you’ll know you’re protected.

In the event of supplier failure, the ATOL-protected bits of your holiday booking will either be refunded or replaced. If you haven’t travelled yet, you’ll get a refund. Or if you’re already overseas, you’ll be able to continue with your holiday and be flown back to the UK.

If you don’t receive an ATOL certificate…

If you don’t receive an ATOL certificate when you book, this means your holiday is not ATOL-protected. It depends on the type of holiday you book as to whether or not it’s protected. Only holidays that include a flight element will have ATOL protection, it doesn’t apply if you only book a hotel with us.

More information on ATOL

To find out more about ATOL and the recent changes to the scheme, visit the ATOL website.