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Check-in times

Online check in

We’re committed to making your time at the airport even easier, which is why we’ve launched online check-in for Thomson Airways flights. You can check in and print your boarding passes at home, so, at the airport, simply drop off your bags and head through to the departure lounge.

Talking of your bags, if you’ve checked in online, Gatwick, Manchester and Birmingham airports will take them off your hands the day before – ideal if you’ve got an early flight. And if you’d like to book extra kilos to avoid any unexpected charges at the airport, or you need to book space for sports equipment, you’ll be able to tick off both during the online check-in process.

If you’re intending to use our day before bag drop service at Gatwick, Manchester or Birmingham, you must have checked-in online first. When dropping your bags, you will need to show your home printed boarding passes to our airport staff. Please visit www.flightextras.thomson.co.uk to check-in online and print your boarding passes.

 

What time do I need to be at the airport?

When flying from the UK, Bag Drops and check-in desks are usually open 2 – 3 hours prior to your departure time. If you’re taking a long haul flight, that’s usually a flight over 7 hours, then we recommend you drop your bags 3 hours before your flight is due to leave. The desks usually close 45 minutes prior to scheduled departure time , so make sure you’ve completed check-in or bag drop at least an hour before take off.

Bag Drop and Check-in desks at resort airports are normally open 2 hours before departure. Please be aware that the desks usually close 45 minutes prior to the scheduled departure time. If you haven’t dropped your bags or checked-in prior to the deadline, your reservation may be cancelled and you may be refused boarding onto the aircraft, so please ensure you arrive with plenty of time to spare.

Recommended Bag Drop and check-in times vary by airline, so always check your ticket for the exact details of when you need to arrive at the airport, what time you should drop your bags or check-in and when you need to be at your boarding gate.



I've got an early morning flight - can I drop my bags at the airport the day before?

At Gatwick, Manchester and Birmingham, if your scheduled departure time is before midday, you can drop your bags at the airport from 12:00 to 22:00 the day before you travel, subject to availability.


Only one person from your party needs to drop everyone’s bags, provided all passengers are travelling on the same booking reference. All that is needed is for member of the party to bring all passports, printed boarding passes and baggage to the bag drop desk and vouch for their contents.
It is important to note that all customers must be in possession of their individual boarding passes before going through security to the departure lounge.


If you’re intending to use our day before bag drop service at Gatwick, Manchester or Birmingham, please remember you must have checked-in online first. Please visit www.flightextras.thomson.co.uk to check-in online and print your boarding passes.

Step-by-step guide to Day Before Bag Drop

At London Gatwick, Thomson Airways flights Bag Drop is located at North Terminal, Zone D/E/F.
At Manchester Airport, Thomson Airways flights Bag Drop is located at Terminal 2.
At Birmingham, Thomson Airways flights Bag Drop is located at desks 10 to 21

The day before your flight
Step One: Go to Bag Drop any time between 12:00 midday and 22:00
Step Two: You will be asked the usual security questions relating to baggage. Checked-in baggage is then processed as normal.
Step Three: You’ll already have your printed boarding passes (unless travelling to the USA, Mexico, Cuba, in which case you’ll have your printed confirmation of check-in document) and you’ll be given receipts for checked-in baggage.
Step Four: You’re free to leave the airport and relax for the night.

On your day of departure
Step One: Return to the airport. If you’ve already got your boarding pass, go straight to airport security. Queues are at their peak first thing in the morning. Please ensure you leave enough time to reach your departure gate at least one hour before your flight leaves.
Step Two: Sit back and relax as we look forward to welcoming you onboard.

Please remember…
If you’re travelling to a destination that requires further security checks (e.g. all USA, Mexico and Cuba flights), you’ll have your printed confirmation of check-in document instead of boarding passes.

You should still follow the steps above, but you’ll need to return to Bag Drop on the day of your flight to pick up your boarding passes.


Day Before Check-in FAQs

Q: If I am travelling as part of a group, but only a few of us want to make use of Day Before Bag Drop, is this possible, or do we all have to drop our bags at the same time?
A: Only one person from your party needs to drop bags, provided all passengers are travelling on the same booking reference. All that is needed is for member of the party to bring all printed boarding passes, passports and baggage to the check-in desk and vouch for their contents.
It is important to note that all customers must be in possession of their individual boarding passes before going through security to the departure lounge.

Q: If for any reason, on the day of departure, I decide I want to check in an additional bag, is this possible?
A: You will be able to check-in additional items of luggage on the day, but charges will apply if you happen to exceed your baggage allowance.

Q: Will I still have to queue on the day of departure? (Is there a special desk allocated, etc?)
A: If you’ve checked-in online and dropped off your bags already, then on the day of departure you may proceed directly to the departure lounge, via airport security, and you’re good to go. If your flight is subject to additional security/medical screening requirements (that’s flights to USA, Mexico, Cuba and certain cruise flights), then you will need to register with the security / medical screening desk at check-in on the day of departure before you are issued your boarding pass.

Q: If I drop my bags the day before, does this mean I can arrive at the Airport later on my departure date?
A: You must allow sufficient time to clear airport security, and you should reach the departure gate at least one hour before your scheduled departure time (remember, boarding can commence as early as one hour prior to the scheduled departure time, don’t be late!).

Q: I’m flying with Thomson Airways on a flight to join a P&O Cruises, Princess Cruises, Fred. Olsen Cruises Lines, Ocean Village cruise line; can I still take advantage of Day Before Bag Drop?
A: Unfortunately not. Cruise lines have a different check-in procedure which does not lend itself to Day Before Bag Drop, and this facility cannot be offered to customers travelling to join a cruise line that is not operated by Thomson or First Choice.

Q: If I’m flying with Thomson Airways to join a Thomson/First Choice operated cruise (that’s Island Cruises or Thomson Cruises), can I use Day Before Bag Drop?
A: Yes, just follow the normal procedure, with one exception. If you’re flying out to join a Thomson Cruise in La Romana (Dominican Republic), we’re really sorry, but due to baggage and medical screening requirements, this service isn’t available.

Q: What if I have booked golf club carriage/ski carriage; can I still use Day Before Bag Drop?
A: Of course! Golf clubs and skis are accepted when checking-in the day before at Gatwick, Manchester and Birmingham.