Please note: Following the UK government's scrapping of National ID cards in 2010, these can no longer be used as photographic ID when travelling with us.
If you don’t have a valid passport, visa or entry permit, you may be refused travel.
Please be aware that if this happens, we are unable to assist you in any way. Be sure to double-check that you’ve remembered these documents.
Yes, passengers must hold valid ID with a photograph i.e. International Passport or EU National ID. It is your responsibility to ensure that you have a valid photo ID. British Citizens must hold a valid 10-year passport. EU National IDs must be valid for entry into the country of intended destination. Passports for British citizens are valid for travel to any EU country up to and including the passport expiry date. Some countries outside of the EU require a British passport to have a certain period of validity left on it, such as 6 months, or blank pages. Please visit the Gov.uk website for advice by country. UK Citizens can check out the Gov.uk website for passport, visa and health information. Other nationalities should check with their own governments.
It is also your responsibility to check whether you need a visa to enter your destination country.
British Citizens under 16 years old, including newborn babies, are required to have a child passport. The child's passport will initially be valid for 5 years, but can be renewed for a further 5 years at the end of this period. You can visit the Gov.uk website for further information and how to apply.
If you don't have a UK passport, you should always check with your own embassy, high commission or consulate before you book.
You may need a visa to travel to some of our destinations. To find out whether you need a visa for the country you’re travelling to please visit the website of our partners, The Travel Visa Company.
The Travel Visa Company also offers an online visa application service.
Just so you know, if you’ve booked one of our package holidays to Cape Verde or Cuba, a visa is included in the price of your holiday. For Cape Verde, you need to register online for your visa before you travel.
Before you go, please check the following:
Our advice? Apply early. You don’t have to wait until your current passport expires to renew it.
If you renew your passport before it expires, any remaining period of validity will be rounded down to the nearest whole month and added to your new passport. This period is calculated from the point at which your new passport is authorised for issue, not from the date of application. So if you want to receive this benefit, you should really apply at least six weeks before your current passport expires.
It takes six weeks to get your first adult passport, and you may need to attend an interview in order to protect your identity. If you need to apply for your first passport please try not to make any travel arrangements until you have received your passport. For more information, visit the Gov.uk website. You can also visit the Gov.uk website for information on application types and current processing times. If you hold a Commonwealth or other passport, you should phone the consulate of the country you plan to visit. Please note that Her Majesty's Passport Office can no longer provide a Fast Track service for first-time applicants, however those who are renewing their passports do not require an interview, and can still use the Fast Track service.
British Citizens under 16 years old, including newborn babies, are required to have a child passport. You can visit the Gov.uk website for further information and how to apply.
Passport application can be a lengthy process, so we recommend that you plan ahead and keep your holiday dates in mind.
If you are in the UK, you should immediately report the loss or theft of your passport to the police and to Her Majesty's Passport Office. You will need to complete and sign a lost/stolen declaration form. This can be obtained from the following sources:
If you are abroad, report the loss or theft of your passport immediately to the local police, the British Foreign and Commonwealth Office (FCO) Consulate, Embassy or High Commission. You can find all the details of your local FCO by calling 0845 850 2829 before you go on holiday.
Would you like further information? Please visit the Foreign & Commonwealth Office website.
Of course, having said all that. . . it makes life much easier if your passport isn’t lost or stolen in the first place. To minimise the risk, we suggest you keep your passport in a safe place, separate from other documents.
We also advise keeping photocopies of your passport in safe, separate places both at home and abroad. If your passport is lost or stolen, this will greatly speed up the process of replacing it.
A machine-readable passport has the holder’s personal details (name, date of birth, nationality and passport number) contained in two lines of text at the base of the photo page.
All UK passports issued in the UK since 1988 are machine-readable. If your passport is from outside Britain, however, it may not be.
For further information or to obtain a machine-readable passport, please call the Foreign & Commonwealth Office Travel Advice Unit on 0845 850 2829. Alternatively, you can contact the US Embassy on 09042 450 100 (calls are charged at £1.20 per minute) or visit the US Embassy website.
All passengers travelling from the UK are now required to provide Advance Passenger Information (API) before departure for the purpose of border control. Click here to find out more about API.