Special needs

How can I find out if a hotel is suitable for disabled customers?

We strive to provide outstanding and a complete holiday experience for people of all ages and abilities, We always welcome those who may require a little extra assistance. Facilities for customers with special needs will vary from hotel to hotel. Whilst our hotels are obliged to comply with local health and safety standards, and many offer ramps and specially adapted rooms, if you have particular concerns regarding your mobility, you are advised to contact us for information on the suitability of your chosen accommodation prior to booking.

To do this please call our Special Needs Hotline on 0871 664 0143 (Calls cost 10p per minute plus network extras) .