Help for Globespan customers
due to travel
First Choice is committed to offering alternative holidays to thousands of holidaymakers, after their original plans had been thrown into doubt. We are advising customers who booked a package holiday through a Thomson or First Choice shop to take their original documents with them to any of our branches nationwide. Our experienced retail team will be able to arrange an alternative holiday from our wide range of destinations and assist with claiming the refund for their Globespan holiday. Customers can therefore rebook to go to their original destination or an alternative simply by paying the difference in the package price if the cost is higher.
Those who have booked a holiday or flight with a travel agent other than Thomson or First Choice are advised to visit the travel agent that originally sold them the holiday.
First Choice has a dedicated helpline available for anyone that requires further information on how we can help : Tel: 0800 009 3833
Additional flights:
Thomson Airways has added an extra 350 individual flights for this winter and next summer to assist customers who’ve had their holiday plans thrown into disarray. In total, over 100 extra flights are available from Edinburgh serving Tenerife , Egypt and Majorca and 250 from Glasgow serving Costa Blanca , Costa Del Sol, Algarve, Majorca, Tenerife Turkey, Cyprus and Florida. For full details please visit http://www.thomson.co.uk/flights or call in at your local Thomson or First Choice retail store.
Globespan customers currently abroad.
Passengers who are currently abroad with this company are advised to call the Civil Aviation Authority on +44 (0)289 185 6547 for more information.or visit the CAA website (www.atol.org.uk). Alternatively, the administrators of Globespan (PricewaterhouseCoopers) have set up a helpline, which will be available between the hours of 9.00am and 8.00pm, Monday to Friday, 9.00am to 5.30pm on Saturday and from 9.00am to 5.00pm on Sunday.
The numbers to call are:
From the UK – 0871 271 9000
From Abroad – +44 141 332 3233
More detailed advice for customers:
In all cases customers should bring all the original documents and proof of payments made to the travel agent. This will help speed things up.
Globespan customers booked through a Thomson or First Choice Shop
If you have booked a package holiday through a Thomson or First Choice Travel Shop, please go back to the shop where they will be able to help. In most cases we will be able to simply transfer the value of your holiday with the failed company onto another holiday. The travel agent will be able to then reclaim the value of your lost holiday.
Globespan customers who booked direct
If you have booked a package holiday with Globespan direct (ie: not through a travel agent), customers are advise to contact the administrators of Globespan. This service will be available between the hours of 9.00am and 8.00pm, Monday to Friday, 9.00am to 5.30pm on Saturday and from 9.00am to 5.00pm on Sunday.
The numbers to call are:
From the UK – 0871 271 9000
From Abroad – +44 141 332 3233
Globespan customers who booked with a travel agent
If you booked a holiday with Globespan through any other high street travel agent brand please go back to see the agency in question.
Those who have booked a holiday or flight with a travel agent other than Thomson or First Choice are advised to visit the travel agent that originally sold them the holiday.
First Choice has a dedicated helpline available for anyone that requires further information on how we can help : Tel: 0800 009 3833
Additional flights:
Thomson Airways has added an extra 350 individual flights for this winter and next summer to assist customers who’ve had their holiday plans thrown into disarray. In total, over 100 extra flights are available from Edinburgh serving Tenerife , Egypt and Majorca and 250 from Glasgow serving Costa Blanca , Costa Del Sol, Algarve, Majorca, Tenerife Turkey, Cyprus and Florida. For full details please visit http://www.thomson.co.uk/flights or call in at your local Thomson or First Choice retail store.
Globespan customers currently abroad.
Passengers who are currently abroad with this company are advised to call the Civil Aviation Authority on +44 (0)289 185 6547 for more information.or visit the CAA website (www.atol.org.uk). Alternatively, the administrators of Globespan (PricewaterhouseCoopers) have set up a helpline, which will be available between the hours of 9.00am and 8.00pm, Monday to Friday, 9.00am to 5.30pm on Saturday and from 9.00am to 5.00pm on Sunday.
The numbers to call are:
From the UK – 0871 271 9000
From Abroad – +44 141 332 3233
More detailed advice for customers:
In all cases customers should bring all the original documents and proof of payments made to the travel agent. This will help speed things up.
Globespan customers booked through a Thomson or First Choice Shop
If you have booked a package holiday through a Thomson or First Choice Travel Shop, please go back to the shop where they will be able to help. In most cases we will be able to simply transfer the value of your holiday with the failed company onto another holiday. The travel agent will be able to then reclaim the value of your lost holiday.
Globespan customers who booked direct
If you have booked a package holiday with Globespan direct (ie: not through a travel agent), customers are advise to contact the administrators of Globespan. This service will be available between the hours of 9.00am and 8.00pm, Monday to Friday, 9.00am to 5.30pm on Saturday and from 9.00am to 5.00pm on Sunday.
The numbers to call are:
From the UK – 0871 271 9000
From Abroad – +44 141 332 3233
Globespan customers who booked with a travel agent
If you booked a holiday with Globespan through any other high street travel agent brand please go back to see the agency in question.
The air holiday packages shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 2524.
ATOL protection does not apply to all holiday and travel services shown on this website.
Please see our booking conditions for more information.
Free Kids
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