This hotel has a spot close to the beach and comes with a handful of à la carte restaurants.
This big hotel is surrounded by manicured gardens, but has a great setting just off one of Agadir’s main streets. And it’s only a 5-minute walk from the beach, where the hotel has its own section.
Traditional whitewashed buildings and mosaic tiles give the place an authentic Moroccan feel. And you get the run of the hotel next door, so there are 3 pools in total.
TripAdvisor Traveller Rating
Based On 1567 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. Snacks 13.00-16.00 and 22.00-24.00. 1 visit per week to each of the 5 specialist restaurants.
Unlimited local alcoholic and non-alcoholic drinks including beer, wine and selected spirits, soft drinks, tea and coffee 10.30-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
A main pool and 2 other pools - one is heated 21st November - 21st March for year-round swimming. There is a kids' section of the main pool too.
Offering treatments such as manicures, pedicures, body wraps and hydro massages.
Rooms ► View all
Double rooms sleep up to 5.
Twin room sleeps up to 2 adults and 2 children, with 2 single beds and 1 bunkbed. This room comes with satellite TV with limited channels and daily daily maid service with towel change, linen changed twice a week. Fridge, kettle and hairdryer are on request and at a charge. Cots are also available.
TripAdvisor Traveller Reviews Show more reviews »
We arrived back yesterday morning and stayed from 22-29 August. On arrival we paid the city tax that we were already of us, it's approx Â£1 per night per person over 2yrs old. The porter took our cases to our room. We asked for a pool/garden view and we overlooked the small quiet pool and had a lovely view of the grounds. The room was basic, twin beds, bunk beds and table and chairs plus dresser. Lovely sized balcony with table and 4 chairs. We left the complex to find something to eat as the restaurant was closed and found a nice outside pizza place, the pizzas are huge and it cost about Â£12 for 3 pizzas, 4 drinks and 4 bowls of chips. On Sunday we went down to breakfast and tried the infamous omelettes. I personally wasn't keen but hubby liked them and had one most days. Kids and I mainly stuck to croissants and bread and jam. Cereal was too hard and not Kellogg's! Lunch was ok, large selection of salads, most days was a joint of meat cut fresh, plenty of pasta and vegetables. Every day the main dish was different. Evening was basically the same. Deserts were pastries or fruit and these tended to be the same. They are very hard workers on the complex, the pools are spotless, bins emptied regularly and no rubbish littered. We stuck to using the quiet pool, couldn't always get a lounger by the pool because we went cheeky getting up at 7am and putting a towel on it then clearing off for hours.....we took what we could when we got there. The maids are totally trustworthy, my husband left his phone under the pillow one day when we left to go out as forgot to pick it up and when we came back, the room was clean, the beds changed and the phone back under the pillow. The rooms were kept immaculate, yes we did tip her most days but she deserved it when you see that a typical maids wage is Â£3.50 a day!! We were on the 3rd floor and had to go 32 steps every time which by the end of the week we were getting tired from! We didn't bother with the safe as either kept our money on us or hid it in the room. The music from the main pool is very loud and goes on til midnight. We could hear it from our room which was a fair distance. We didnt have to to 2 queues for alcohol and soft drinks, I was able to order vodka/coke for us and fanta for the kids without being told to go the other side. Panini and crepe section is very popular and although nice and good value it took an age to get 4 paninis. Reception lovely, don't go expecting to get decent wifi though as it only picks it up now and again. Shops.....they do try and get you in but persistence pays if you don't want to. For the person who said they hate the English I can only assume to didn't come across very well to them as we had no hostility, everyone was very welcoming towards us and friendly and we didn't rely on tipping them to get a smile, some are happy just to be acknowledged and spoken too. Apart from the amount of steps we couldn't fault the complex. We tried the steak and pizza themed restaurants and were both very good. Food overall what we expected and admittedly twice we ate at McDonald's as food wasn't to our taste. Did we enjoy ourselves?....yes Would we return? Definitely. We went expecting the worse having read the reviews and came home disappointed to be leaving. More
Not the best - 15/29 Aug 2015
Without a doubt the worst all inclusive ever! Every year we go all inclusive all over the World as we like to try different foods (buffets) and local drinks etc. This place just couldn't match previous destinations. The food was ok (nothing special). The service was awful and almost ended in tears when I dared to open a window in a dark and very hot restaurant! This happened twice with different waiters getting abusive with my family and I (other families also), I complained to the reception/manager but was told we should sit outside if its to hot, but this is not possible when you have 2 young children with you as the seating is very low and everyone (everyone) is smoking and blowing in your direction regardless of moving tables (we did try). The pools are ok but the largest one has very loud Moroccan music playing for 12 hours a day and you cannot get a bed unless you are down there with yours towels at 8am. Not only is there a shortage of sunbeds, tables/chairs are also an issue especially when its mini disco time. There are 2 bars where the so called entertainment is held, a adults bar that serves alcohol and children's bar which serves soft drinks which sounds a good idea until you have queued for 5/10 min's for a beer/wine and then get told that you then have to queue at the children's bar for coke/sprite/Fanta for another 5/10 min's which is completely ridiculous! There is a nice bit of beach that is sectioned off, but again there are no where near enough beds and you get pestered by people trying to sell you stuff all day, and getting there is a nightmare that involves crossing a very dangerous road (THEY DO NOT STOP AT CROSSINGS) and a 10/15 minute walk whilst getting pestered by beggars and people selling donuts and other rubbish! There is also a city tax that every guest gets hit with as soon as they arrive, then you pay for your room safe, pay to use the gym facilities (which are very, very limited), then you pay and tip anyone else that you talk too! On the last day of our 2 weeks the cleaning lady let herself into our dirty apartment room that was never cleaned and said she wanted a tip, my tip was clean towels every other day would of been nice! We never complain about anything usually and just look for the best in all situations, but it is hard to find any positives other than the legroom on the Monarch plane on the way home!More
Chris F, Wolverhampton, United Kingdom
Value for money
Although the hotel is not fancy, it's clean and well maintained. The food is well prepared and lots of it! Fresh pizza at the pizzeria was very good and the buffet meals are stocked with choices. Kids enjoyed the pools there isn't any slides but that didn't seem to bother anyone. Staff at the hotel are fantastic and hats off to all of them, thry were fantastic with my daughter who is disabled. Been twice and would go backMore
FKKnapton, Holmfirth, United Kingdom
Not the Ritz but not the pits
The hotel is very large with a lot of steps I was talking to one of the bar men and he was saying that the 14 nights that we stayed the hotel had 500 European guests and 1,200 Moroccan guest, the food in the main restaurants is a little bit hit and miss, but there are 6 a la carte restaurants that you can book,Italian,Moroccan,Japanese,asian,fish.steak. there is an indoor amphitheater where the animation team stage shows, the room are a bit dated but are clean and on the whole well maintained, the entertainment take place around the main pool area, the only complaint that we had was that the bar on 2 occasions served cocktail only and if you wanted to drink beer or shorts you needed to walk to the lobby bar, the hotel staff are great and friendly, there are shops and stalls within the hotel grounds selling gifts and yu need to haggle to get the best price, the hotel is a short walk to the sea from and the hotel has its own section of beach with sunbeds and you can get soft drinks, you c can hire a beach towel from the hotel fo 100 dh but you get your 100 dh back at the end of your holiday and you can get a clean towel every 2 daysMore
John C, Wigan, England, United Kingdom
3RD VISIT, YOU GET WHAT YOU PAY FOR
I have just returned from the Caribbean village Agador and myself and my family had a brilliant time. This was our 3rd visit to this hotel as our children love it. I have read reviews from other people who were at the hotel the same time as us and I don't understand how they had so many problems. Yes you could stay at the Riu down the road which is a bit more upmarket but you pay the price for this and a lot of the people we heard complaining whilst there wouldn't have paid for it, hence my title you get what you pay for( we looked at staying here this year but it didn't seem as relaxed as the Caribbean village, the price difference which is about 30-40% higher than the Caribbean village didn't bother us but as our children are pretty lively, we decided to go back to the Caribbean village as there is plenty of space and things for our children aged 5-11 to do) . Our room was always clean, we had fresh towels and bedding every day. We had the same sun loungers around the main pool every day and never had a problem in being served at the bar. DO NOT REMOVE THE TOWELS FROM YOUR ROOM, THEY WILL BE TAKEN AWAY FROM THE SWIMMING POOL AND YOU WILL BE CHARGED FOR LOST TOWELS AS MANY PEOPLE LEARNED WHEN RETURNING FROM LUNCH! You can hire pool towels if you forget to take your own. The grounds are well looked after and the staff work hard, yes some are happier than others but quite a lot of people didn't even say please or thank you when ordering a drink. If you give respect, you will get it back! All the staff work so hard, no one was rude to us. We did not experience this ever. Very friendly, hardworking employees all making sure you have a great holiday. TIPS: yes We did tip but to be honest it is because the staff we chose to tip really deserved it, not much but enough to show our appreciation for the good service we had received. And for this, our table was laid and ready every morning, lunch time and for dinner with drinks bread and fruit. Hafid in the oasis restaurant during lunch and le cloritre at dinner is a lovely man and always ready with a smile. Again, yes we did tip him but it wasn't much and he done everything with a smile. Whilst there we celebrated 3 of our children's birthdays and he along with several other members of the restaurant staff came over with a cake singing happy birthday. He put even flowers on our table and helped to make each birthday special for our children. The food is what it is. I along with my husband and four children always managed to eat something different and if you try different things you will be fine. It is so cheap in Agadir that you could also eat out of the hotel on a few occasions and it won't break the bank. ( we paid on average Â£60-Â£70 for a family of 6, drinks, main and desserts) I've had better selections of food/snacks in other AI hotels but then we paid a lot more to stay there than what we paid for this holiday. We ate in the snack bar and the pizzeria however we preferred the buffet. And if you need an in between snack you can get pancakes and ice-cream for 10 dirhams (about 65p) from the pancake/ice cream stand . We heard a lot of people saying that they don't go AL to pay to eat. Well if you try something other than chips and pasta or pay for a 5* then you would be fine. The rooms are clean and have everything you need to sleep in. We have never had any problems with things missing from our room. if you are worried then PAY for a safe like we did. The door on the terrace/balcony do leave a lot to be desired but we soon worked out that there is a knack to locking both the top and bottom bolts. Mohammed the pool man is a true gent, give a tip and you will never be without a sunbed or getting up at silly o'clock to be where you want. Again 200 dirhams for two weeks will not bankrupt you. and this was given at the end of our holiday. He always said hello and went out of his way to say hello to my children. The animation team work very, very hard. They work on average 15 hours a day, every day and never stopped they were all wonderful, always things going on all day from Aqua Gym to volley ball, surf board racing, water polo, table tennis, all sorts. . They asked us to join in a few activity's during the day so not sure why people are saying they don't interact with English people. Maryam is lovely, she took a shine to my daughter and my daughter to her. She always gave her a cuddle and tried to include her with all the games and dances during the mini disco. Whilst we were there they played a selection of songs from many different country's including English songs. Mohammed the young guy at the pool bar in the evenings was great, we had drinks brought to our table and a table every night. Everyone has different ideas and levels they expect from their holidays, we couldn't fault this hotel and had a great holiday, two weeks away from work, housework and early mornings. We spent two weeks with our children making memory's. For the people saying they if you like this hotel, you haven't stayed in decent AL or have low standards. We have stayed in some beautiful hotels and we have already booked our holidays for next year and are booked into Bodrum imperial in Turkey for one of them and are thinking of changing it to Caribbean village again as we all have fun and its not stuffy or stuck up. Whilst there, people are constantly cleaning, repainting and scrubbing walls, floors, windows and gardens. Give it a go and make up your own mind. If you have already booked here, don't be too worried. One last thing, the review that says the hotel is full of foreigners really did make me laugh!!!!!!!!! Of course there are foreigners, you are in northern Africa not Clacton! There was people we met from, Egypt, Morocco, France, Belgium, Poland and ENGLAND as we the English are also foreigners in this country.More
mumof4_11, London, United Kingdom
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