This huge complex packs in a triple helping of pools, plus an impressive waterpark. It’s only a short walk from Arenal’s centre and sandy beach, too.
The waterpark is this place’s crowning glory, with pools, ring rides and slides to keep speed demons grinning like Cheshire cats. Watery fun aside, there’s also loads of sports and activities going on.
All rooms and the restaurant are having a refresh for summer 2016, so you can expect a fresh look and feel during your stay.
TripAdvisor Traveller Rating
Based On 1319 reviews
- Official Rating
Holidays with unlimited waterpark access
- Kids' clubs at selected hotels
- Unlimited access to a first-rate waterpark
- Around-the-world destinations
- Slides to suit different ages and tastes
All Inclusive - Here's what you get
Buffet meals. Tea and cake 16.00-17.00.
Selected beer, wine, local spirits, soft drinks, tea and coffee 11.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
The waterpark is right next to the Marina Parc Hotel. There's a great range of speedy slides, a bowl and even a lazy river. Kids get a section all of their own with slides and fountains. Even better, your All Inclusive can be used here, too. And just so you know, both the dinghy slides here have a height restriction of 140cm.
First Choice Kids' Club
First Choice Kids’ Club caters for 3 to 11 year olds – so brothers and sisters can join in the fun together. And most of it’s completely free. It runs 5 days a week and – outside of peak season – there are parent and toddler sessions for under 3s, too. For your peace of mind, all First Choice Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. Plus there’s a strict sign-in and out system.
3 outdoor pools
There are 3 large pools in the hotel, one at each block of apartments. Each pool has a poolside bar which is open from 11am to 5pm.
Rooms ► View all
3 bedroom apartment with balcony or terrace
These spacious 3-bedroom apartments can sleep up to 8 people with 3 twin bedrooms and 2 extra beds provided in the lounge. Your apartment will also be air-conditioned so you can keep it cool. Outside space is also provided as you'll have a balcony or terrace.
twin room with balcony or terrace
These twin rooms provide a great base for your holiday. There's a balcony or terrace providing you with some outside space - plus inside you'll find air-conditioning to keep your room cool. Just so you know these rooms sleep 3 with a sofa-bed provided too.
TripAdvisor Traveller Reviews Show more reviews »
Location 3/5 Room 4/5 staff 5/5 Bar staff 4/5 Olga 5/5 Breakfast 4/5 Dinner 3/5 Tea 2/5 Pool 2/5 only in 3 outta 11 days too cold Arrived at resort Saturday dinner time took no euros only English,tried to exchange currency but not on a weekend had to go to nearby hotel Disappointed had to pay 48 euros taxes on the sunday Poor location no local places to visit unless got bus into mahon 30 minutes away. Pool was so cold only had a dip on three occasions in 11 days Food Sunday was the best day only thing missing for sunday dinner was roasties and Yorkshire puds Breakfast all was nice Dinners were hit or miss Tea was mostly theme nights were very poor I can only guess food poor due to end of season so they have to do with what they got left Bar staff especially Olga she was a diamond and her designer ash trays. Accomadation was ok but could not understand why they put families with children upstairs as noice first thing on a morning really annoying,More
SHOCKING. STAY AWAY FROM THIS HOTEL
Well where do I start with this place! We booked a 2 bedroom family apartment with kitchenette here for our honeymoon as we only got married 5 weeks ago. Me, my wife, and our 16, 13 and 1 year old children. Which cost us Â£2700. First we arrive at the hotel and are greeted with a â¬46 euro charge for a travel cot which I could buy from aldi for Â£25, a â¬43 euro (â¬1.65 pp over 16) menorcan tax for entering the country), also â¬10 for a kettle which surely should be supplied stating we have a kitchenette, so that's â¬99 euros before I've even got my room key!!! It goes on, I could be here a while writing this. We then go in search for our room. Room number 232, to get their and find out we are up quite a steep set of stairs, then to be told all 2 bed family rooms are on the 2nd floor, once again another thing I cannot get my head around, having to lug pushchairs up and down a set of stairs for 2 weeks, a little bit silly in my opinion. I then enter the room to find it in a quite remarkable shocking state. Coffee stains all over the worktops, paint peeling off all the furniture, walls were supposed to be white, more like cream and full of stains, a sofa bed in the lounge which was completely nackered, slats were snapped so could not be used as a bed meaning my 16 year old daughter and 13 year old son had to share the 2nd bedroom, this problem was not rectified at all in the 2 weeks I was their. Cracked tiles on the living area floor chick my 1 year old also cut here hand on crawling around, That was just the kitchen/living area. I then walk in to the main bathroom, 1 lightbulb out of 3 working meaning this was not very bright, silicone all around the sink and bath gone mouldy, tiles all grubby, I carry on in to the ensuite, once again 1 out of 3 light bulbs working, mouldy silicone, quite honestly a bathroom that looks like it hasn't had a good clean since it was installed. Going out of the rooms in to the venue. Everywhere clean and tidy, restaurant and pools very clean. Food is just shocking, unless u like fish then you ain't got a chance. I literally lived on chicken nuggets and chips for lunch and dinner every single day for 14 days, on the other hand breakfast was lovely (HINT : fill up on breakfast, as the rest of the day u will starve) The Waterpark is fantastic, all inclusive is also included down their so no extras charges etc. The entertainment, well What entertainment, not even worth it. The reps, don't even start me with them, all They do is sit in their service room from morning till night playing on their iPads, phones etc like they have got nothing better to do! I'm not going to moan about the flies and wasps as you get these everywhere so if you complain about them, then I'm sorry you need to give your head a wobble! 1 last thing, the maintenance bloke, drives around like a complete an utter idiot on a yellow quad, towing trailers all around the footpaths of the hotel, 1 day a child will walk out and he will have no chance of stopping, the sped he drives around is unreal, he starts out on it around 7:45am and it finally goes away as late as 9:15pm once of the nights so don't expect to sleep in or get an early night whilst your their. My main point is to highlight that Thomson/first choice are highlighting this hotel as a 4**** splashworld resort that has been fully refurbished with new look rooms for 2016, unfortunately this is not the case. The place is no more than a 2**. On that note I have had enough, Thomson/first choice head office will be hearing from me in the coming days after this shocking 2 weeks we have had. No I wouldn't recommend this place to anybody, Absoloubtly shocking!!More
Hotel okay, Guests awful
I have to do this review in three parts. Part 1, the Hotel. I have to say the hotel is not 4 star but that does not make it bad. The staff were the main stars, friendly, helpful and could not do enough for you, they were all great. The overall facilities were good apart from the adult spa which we were looking forward most to was closed and cost 12 Euro a day anyway, so not all inclusive. The food was okay but again not close to 4 star standard. The snack bar was great, always something to eat there. I think the owner had shares in a pig farm as I have never seen so much pork served in so many ways. But the food was plentiful and okay. The rooms were very small, but okay for sleeping in, air con okay, our fridge was broken on arrival but was replaced straight away as I am diabetic and needed to store my insulin. Bathroom was a good size with great shower. Evenings, great for kids, nothing for adults, thank god decent TVs and British channels in the rooms. Part two, First Choice. I have done many holidays with them but this time they let us down in every way. They said there would be just a few kids, there were more kids than adults. I spent 6 years as an Entertainments manager in Spain and I have never seen such a crap team, I would not have employed 90% of them and only three seemed to do anything yet I have seen up to 15 come from nowhere to stuff there faces in their reserved table. We arrived at 11am had no rep on the bus and got a pack left outside our door two days later to say sorry we missed you at the welcome meeting which was at 5pm on the arrival day which no one told us about. The entertainment for adults involved quizzes which the could not read the question correctly for and jumping in the pool which meant they could stay sat down and compare at the bar. There was no excursions on offer, but a rep never spoke to us until day 9. First choice need to review the way they present this hotel which is actually more a holiday complex/village and the staff they employ there. Part 3. The majority of people there looked and acted like they had been on the Jeremy Kyle show and he had given them a free holiday. The first night someone tried to kill someone with a knife and it did not get much better. The behaviour of the adults and kids made me ashamed to be half British, and happy to be half American. It was like Bullin's on a bad day and that is an injustice to Butlin's. I have never seen anything like some of the scenes I saw over the two weeks and I understand now why the kids of today behave like they do, because the learn from there parents, and in some cases their grandparents. There was one guy in his 50s who thought it great to jump in the pool in the middle of the afternoon with all the clothes he had worn for about three days on. I live a mile from Paignton Zoo, and the animals there would be able to teach them some manners, and would do a better job than First Choice, maybe the zoo theme of the hotel might be telling us something. Final view, Hotel 8 out of 10, First Choice 0 out of 10, majority of guests, no comment.More
So many thing this wrong, room dirty wasn't cleaned from last guests, not even the sheets what had blood on, took back to reception but said they may be able to find a clean duvet but didn't. Smell of sick from bin outside restaurant. My son cut his foot no first aid. Music so loud bar stuff couldn't hear ur order, and the staff kept skipping songs so u could only hear what they wanted. Pools area a mess, never cleaned. Drain has over spelled on tennis court, and so much moreMore
Not good value for money
We paid nearly Â£2,000 for a ten day holiday for 2 adults and 2 kids. The apartment was ok but I'd been emailed by thomsons to say the apartments had been renovated and the kitchenettes removed, on arrival this hadn't happened. Furniture tired looking and the kitchenette falling to bits. No kettle - had to get one from reception and leave 10 Euro deposit. Not all inclusive as advertised as there were certain times during the day you couldn't even get a cup of tea!! Pool freezing and on cooler days nothing to do - I was told to use the gym I needed to find 5 other people to make it worth their while opening it!!!! Water park was good and the beach is beautiful but food average and there were flies everywhere. Entertainment average just like a caravan park!!! Would go back to Menorca as it's a beautiful island but not to this resort. Nothing much to do unless you pay thomsons a small fortune for their excursions. A half day trip to the capital Mahon cost nearly Â£100.More
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