Marina Parc Hotel

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This huge complex packs in a triple helping of pools, plus an impressive waterpark. It’s only a short walk from Arenal’s centre and sandy beach, too.

The waterpark is this place’s crowning glory, with pools, ring rides and slides to keep speed demons grinning like Cheshire cats. Watery fun aside, there’s also loads of sports and activities going on.

The hotel’s set in 12 acres of greenery, and is really close to Arenal Beach – you can walk it in less than 10 minutes. The town centre’s really close, too.

TripAdvisor rating

Based on 639 reviews

  • Official Rating
  • 2Floors
  • 1Lift

Holidays with unlimited waterpark access

  • Unlimited access to the wettest and wildest waterparks
  • All parks rated by our expert slide tester
  • Kids' clubs at selected hotels

More about SplashWorld »

All Inclusive - Here's what you get

Food

Buffet meals. Tea and cake 16.00-17.00.

Drink

Selected beer, wine, local spirits, soft drinks, tea and coffee 11.00-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Waterpark

The waterpark is right next to the Marina Parc Hotel. There's a great range of speedy slides, a bowl and even a lazy river. Kids get a section all of their own with slides and fountains. Even better, your All Inclusive can be used here, too. And just so you know, both the dinghy slides here have a height restriction of 140cm.

First Choice Kids' Club

First Choice Kids’ Club caters for 3 to 11 year olds – so brothers and sisters can join in the fun together. And most of it’s completely free. It runs 5 days a week and – outside of peak season – there are parent and toddler sessions for under 3s, too. For your peace of mind, all First Choice Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. Plus there’s a strict sign-in and out system.

3 outdoor pools

There are 3 large pools in the hotel, one at each block of apartments. Each pool has a poolside bar which is open from 11am to 5pm.

Rooms ► View all

twin room with cot space

Twin rooms sleep up to 3 with twin beds and an extra sofa bed. Cots available at a charge.

twin room

Twin room sleeps up to 3 with twin beds and an extra sofa bed. Cots available at a charge.

TripAdvisor Reviews Show more reviews »

Fantastic - ignore the negative reviews!

I have just returned from Marina Parc with my husband and 3 children (13, 10, 5). I was really worried about going based on some of the negative reviews on here but thankfully i resisted the urge to change my holiday as it was fab! We actually played a game in our family every day called " spot the people who will moan on trip advisor!". Yes, there are some negatives but every thing which was negative was easily sorted with a word at reception. No, it is not a 5 star hotel - it is a 3 star!! Please, also, when you write a review, review the resort/accommodation - not your actual holiday! We booked a 3 bed apartment as this was only £28 more than a 2 bed. I asked on the forums on here about where they were located and was told they didnt have 3 bed places and that we would have 3 x 1 bed apartments with connecting doors which did worry me a lot so i emailed the hotel who confirmed i did have a 3 bed apartment. WOW! it was a 4 bed house over 2 storeys - definitely worth paying the £28 to upgrade from the 2 bed to the 3 bed! We had a kitchen, living/dining room and a bedroom on the ground floor and then 3 bedrooms (one off of the master bedroom, perfect for smaller children) and another bathroom on the 2nd floor. There was a balcony on the 2nd floor which was accessed by the 2 main rooms. On the ground floor we had a little terrace with table and chairs and we had a small front garden area. On the balcony we also had an airer for drying towels. The kitchen was a proper (basic) kitchen which had an oven, hob, cutlery, crockery, full size fridge and freezer. Fantastic! The living room had a 40inch LG TV which showed disney channels in english, both bathrooms were identical - showers over baths, bidet, toilet, sink, hairdryer & shaving socket. All of the bedrooms had big built in wardrobes with shelving too. We took our own pool towels but you can hire them from the hotel at a charge of 20euro deposit for the week (i assume this is per towel?) and then 1euro per towel. There is a small complex just 2mins walk from the water park which has a supermarket, 2 souvenir shops, 2 restaurants/bars, car hire place, and a small fun park. You may be able to pick up cheap towels from here. The supermarket sold everything and was used by the locals - we stocked up on water, crisps and snacks here. You could also post your postcards and this is where you catch the bus to Mahon. Yes there were ants in the apartment - we woke up on our first morning to a line from the front to the rear of the house. I wandered down to reception (1minute away) and politely mentioned it to the reception lady who sent a cleaner round to zap them - she left the spray so we used it when we found any others. There was another english man in there at the same time kicking off about the ants, demanding to change rooms, hoping to drag me into his moan. I actually made a joke of it with the receptionist and said you get them wherever - it's a hot country! The only negative about the ants was there was no brush in the apartment to sweep up the dead ones. The beds were comfy and the air con was adequate. We found there to be no issues with wasps or ants around any of the pools. We also found no issues with cut tiles, dirty pools or slipping over - i did see one or two children slip around the pools but these were children who were running. We did take aqua shoes having read to on here but they were not needed. Save yourself the money! The waterpark is small but perfect. We spent 2 whole days there. It opens at 10.30am although the queue starts by 10 to get the best sun beds. Be wary if you pick a bed near a tree as they will be in the shade in the afternoon. Yes, the snack bar here is basic (chips, hot dogs, burgers) but you can leave and walk across the road to the main restaurant. The food in the restaurant was lovely. I am a fairly fussy eater and i found food to eat every night. There is always a pasta, a fish, a meat and chips, salad etc. Kids buffet was a pasta, nuggets, chips and some thing else (normally 6 options). I was shocked by the amount of people who let their kids run around the restaurant unsupervised - one girl used the cheese tongs to stir her tomato pasta and then put them back in the cheese! The restaurant staff were lovely, smiley, friendly, helpful and efficient. not once did they rush us nor were they rude to us. The food was warm, varied and very tasty. Drinks - now this, for me, was a small negative. Not the plastic cups (would you rather have broken glass everywhere?) - if you ordered from the main bar in reception they asked if you wanted your drinks in glass or plastic as in the restaurant you also had that option. It was the fact they only had one barman on each bar. They served 4 drinks to adults and 2 to children. Yes, the fizzy pop was cheap stuff but then imagine how much of it they get through! the kids loved it regardless. And actually, serving beer in smaller glasses hopefully means you drink more responsibly (when in charge of your children!). An improvement the hotel could make would be to put fridges containing bottles of water around the resort. There were water dispensers at all of the bars and restaurant so you could help yourself to water - we bought bottled water at the shop and refilled it. In reception there was a corner for leaving your unwanted holiday bits - in here were buckets and spades, parasols, sun cream, inflatables, flip flops.....check it daily. I do agree with people who have said that for older children there is not a lot to do in the evenings. There are a few pool tables and a few arcade games but not enough. They need something more - i'm not sure what, but something! The younger kids loved the mini disco and the evening entertainment was always enjoyable. The animation team were fantastic - always smiley, always enthusiastic and worked really hard. There are a few things to spend money on (so be warned) - there are popcorn machines (2 euro), sweet machines, pringles machines, and pool table which eats your money (pop to reception and they sort it out!). in the evening, some people set up stalls outside selling laser pens, hair braids and candy floss (2.50euros). and on Tuesday and Thursday a man appears doing little shetland pony rides for 5euro each. The beach is a 10min walk and there are some more shops, bars etc there. We had a meal out at El Pirata which is near to the little supermarket and about 2min walk from marina parc - we thoroughly recommend it there. I do agree that the cleaners could come in more regularly - we arrived on Monday and by Friday the room hadn't been touched but i mentioned it to the rep and within 2hrs the room had been cleaned. Again, you need to ask and it will be sorted. The first choice reps were visible, approachable and very helpful. My final words (this has been a long review!) are about the reception staff. Some people have moaned about them on here and this is very unjust. My son lost his beloved teddy on our 4th day and the lovely young blonde spanish lady in reception was so kind and helpful and went out of her way to help us. Sadly, he hasn't been found but she has taken our address and a photo of the teddy in case it turns up. All of the reception staff waved off the coaches as they left too - you don't get that elsewhere! I would return to Marina Parc and would definitely recommend it for people with children under 12 or if you were a group with a few teenagers who can entertain each other in the evenings. Ignore the negatives - if people voiced their problems (in a polite way) with reception, they would be swiftly rectified.More

JoLuJa, Dorchester, United Kingdom

Fantastic holiday for families

We were v worried about the negative comments made about this place but was pleasantly surprised. It was our first two week holiday abroad with our 3 children and couldn't ask for more really. Our three bed apartment was HUGE - bigger than our house lol!! Basic but clean. Cleaners were there every other day and I had to refuse sometimes just ask for clean towels. The food was great and something for everyone. The pools were lovely and clean - particularly the one by the restaurant which is where our apartment was too. The splash park was good but two of the rides you needed to be 140cm - by 10 year old adrenaline junkie son was v disappointed!! The local animation team were excellent - worked so hard and always in character!! First choice reps were ok - approachable but not always that helpful if that makes sense! The only thing that let's this place down is the lack of town nearby to wander around at night or have a drink after dinner- otherwise cannot fault it. Would definitely come back.More

Olympia W, Barton under Needwood, null, United Kingdom

Great Holiday

We stayed at the Marina Parc in July and August 2014. It was our first experience of a Splashworld hotel and we had a fantastic 2 week holiday. We stayed with 2 kids 11 & 8 and there was loads for them to do. The hotel is very clean with rooms being cleaned every other day. The rooms are spacious but I would recommend you take extra clothes hangers as you do not get a lot in the room. There was lots of choices for me and the kids but my wife is a coeliac and we checked before we booked with First Choice if this was catered for,. They said it was but it wasn't. She was risking the food whilst she was there as it was the only option. We have taken this up with First Choice since we have returned aswell. I would recommend you take an extra bag for food essentials like bread and biscuits. The Hotel entertainment team were brilliant and there was loads to do if you wanted to take part in activities. The evening entertainment wasn't brilliant and we often took the time to walk to the beach after the mini disco. The waterpark was very clean and the Splashworld host Stacey did an amazing job in running activities throughout the day. She was always on hand for a wave or a high five with the kids. The lifeguards were strict but for the right reasons. They would not let smaller kids use the bigger rides but there are several areas for smaller children and big kids too. We went on the trip to Mahon with First Choice and our kids did not have a lot to do on that. We spent 2 hours on the markets followed by a trip to the Gin Factory (more like a shop) and then a trip around the harbour. The trip was more for adults than kids. All in all it was an amazing holiday but if you have older children then they may struggle to find things to do. I read negative reviews before we went and we were worried about it but it was a brilliant holiday and so much so that we have booked a Splashworld again for next year. Good points Water park Stacey Animation Team Bas points Making sure First Choice help with Coeliacs before you goMore

Mark S, Haslingden, United Kingdom

This is barely a 2*

Very disappointed, accommodation shabby and dirty, towels grey and seen better days, restaurant hot, chaotic, food is great so long as you like chips and are easily pleased. Swimming pool dirty, bar serves warm drinks, cheap lemonade and cola all in cheap disposable beakers, queues long even longer when bar staff are not fighting, be prepared to clear your own table if you want to sit down, however the area itself is beautiful and if you really can't stand the inclusive meals there are some very good restaurants, we paid £4,000 for this.More

kevin g, London, United Kingdom

Good, but could be so much better

Having just returned after 7 nights at the Marina Parc I was interested to read the comment from another reviewer who commented that the owners could do more to really improve what is a genuinely good all-inclusive resort. I agree whole heartedly. Having stayed at the Club Hotel Aguamarina in late August 2013, I read my review for that posted on 4th September and to be honest I could have copied it for this resort, apart from a few subtle but important differences. Although the Water Park is far superior at the Marina Parc and the rooms are laid out across more gardens, the food, cleanliness and service comments would stand for both. The Marina Parc comprises compact rooms which are adequate and clean. The large flat screen TV had UK channels, the beds were comfortable although the fold down bed in the twin room was only just long enough for my 12 year old, there was a small fridge in the wardrobe (useful for keeping drinking water cool), there was enough hanging space (incl about 10 hangers) and shelves for all the clothes and bags, we didn't feel the need to use the safe and the stand out star of the room was the air conditioning unit that once switched on upon arrival, stayed on for our whole stay. I would maybe advise turning it off at night as we had it set to 21C and it did get cool if the sheet and blanket were not over you. The clothes dryer on the small terrace (we had ground floor opposite entrance gates to Water Park) was a welcome home for towels and shorts when we were in the apartment. I would be more than happy to stay in the rooms again but be aware that like many other hot places you should careful of bringing any food or sweet drinks into the rooms as any spillages can attract small ants. We saw a handful around the edge of the bath but nothing to concern ourselves about. The gardens and paths are more than adequate, but a couple of gardeners twice a week would improve the experience. I'm a single Dad with 12 and 8 year old boys who have travelled to Menorca for about the last ten years and we all love the sandy beaches, great restaurants and friendliness of the island. We are a little different in the fact that when my ex-wife and I first travelled with the boys we'd always stay in a villa and use the rental car to travel around the island visiting our favourite spots during the week. Now we're divorced, I've opted for cheap(er) all-inclusive resorts as I know there will always be food and drinks available without the fuss of shopping or preparing, but we still have the car and still visit all our favourite spots. Unsurprisingly there was plenty or private parking available at the resort. The reason I mention this is to give context to my review. Apart from one day which we decided to make the water park day at the hotel, we were out from about 10.30am each day until our return at about 6.30pm. I urge everyone to rent a car and explore this magnificent island. It's 28 miles long and 12 miles high and we used a full tank of fuel during the week. Getting back to the resort I'll sum up with a few points/constructive criticisms - 1) If the owners insist on staffing bars with just one barman please consider placing beer and soft drink taps on the customer side so they can help themselves and avoid the queues - 2) There's no focal point in the evening to relax unless you're watching the show (definitely for the little ones and I mean 6 downwards) or sitting on the reception terrace where the outside lighting is poor at best - 3) Pay the bar staff a bit more and get them to look like they care about their guests stay at the resort. They appeared overworked, under paid and under appreciated. The outstanding reps do their best to make this resort work but they need help from the resorts paid staff and management. 4) - Pay some gardeners to tidy up the gardens on a regular basis - 5) - The food was OK, nothing more, nothing less, just OK. It didn't put me off but it could be a lot better with a bit more variety. - 6) The WIFI coverage is good but as another reviewer mentioned, is unusable as there are so many devices trying to connect at once. (3G coverage is good there for all Euro-Traveller Vodafone customers who are happy to pay the £2 a day to use their UK voice and data allowance) - 7) A tall glass fronted fridge with free water bottles would make a welcome addition. - 8, 9 & 10) Get some more staff. This could be a superb resort with fabulous ratings but it needs some money spent on it and more effort into delivering a great service. I've rated the resort as Very Good, but it would have got a Good if the option had existed. It's not Excellent and nor is it Average. It's Good and I'd definitely go again.More

Miller69, London

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