With its beachside location, massive pools, and brilliant kids and teen facilities, this hotel blows its rivals out of the water.
Azul Fives is right on the beach. It tops it’s sandy doorstep with sunloungers and double-sized 4-poster day beds.
Rooms come in all shapes and sizes here. Standard doubles come with perks like iPod docking stations and DVD players. Upgrades include suites with Jacuzzis®.
TripAdvisor Traveller Rating
Based On 4138 reviews
- Official Rating
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- 20kg luggage allowance
- Kid-friendly Premier Families collection
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Honeymoon and Anniversary Offer
Complimentary honeymoon and anniversary package available when booking a 1-bedroom or 2-bedroom suite for a minimum of 10 nights. Package includes 2-for-1 on beachfront sky massage, sparkling wine, flowers, 15% discount on spa services, romantic rose petals and candles in your room. This offer is valid until 31st October 2016.
Please note arrivals from 1st November 2016, will need to book a 1-bedroom sky suite to recieve the honeymoon and anniversary offer.
Just to let you know to be entitled to this offer your book must be within 60 days of the wedding or within 30 days of the anniversary. Proof of marriage required on arrival - a copy of marriage certificate or wedding invite and wedding photos. This offer isn't valid on group bookings or if you're travelling with the wedding party.
All Inclusive - Here's what you get
Flavours restaurant for breakfast and dinner. Lizards and Palmas swim-up gourmet corners for lunch. Sea Olive Mediterranean for lunch and dinner. Arezzo, Koh Thai, Oka sushi and Meso Tapas for dinner. Oriola Beach Club for lunch. La Brasserie for breakfast.
All local and international alcoholic and non-alcoholic drinks. Range of cocktails. Natural serves a selection of coffee, smoothies and other healthy drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
Flavours international restaurant
Offering breakfast and dinner, with an open kitchen so you can watch all the action in this relaxed family orientated atmosphere.
5 outdoor pools
With pool towels, sunbeds and a sun terrace.
Azulitos kids' club
The hotel-run Azulitos Play House has a great selection of toys, games and activities designed for kids from 4 to 12 year-olds. Children aged 3 and below require adult supervision.
Rooms ► View all
suite with balcony or terrace and jacuzzi
These suites come with a contemporary feel and a balcony or terrace for that extra bit of space outside. There’s air-conditioning and for that added touch of luxury- you’ll have your very own Jacuzzi®. There’s also a king-size bed plus 1 sofa bed in the lounge.
2 bedroom suite with balcony or terrace and jacuzzi
These 2 bedroom suites come with air-conditioning and a balcony or terrace. For that added touch of luxury- you’ll have your very own Jacuzzi®. And there’s 2 king-size beds plus 1 extra bed.
TripAdvisor Traveller Reviews Show more reviews »
Wonderful Visit in Paradise
Our experience at The Fives was First Class and wonderful. From our Butlers (Charlie/Carlos & Enrique) was the most dedicated attention and assistance! Thanks to you both. Our purchase of a condo was easy and hassle free....this service was provided by 2 professionals and now close friends (Jacob and Alejandro) We lack words describing the property and the service....Please make plans on visiting this Beautiful entity in beautiful Playa del Carmen. Gracias and see you in paradise! Diamond Dave & Baby Girl MintonMore
As a family we stayed at this hotel for two weeks whilst attending my brotherâs wedding during the first week. The hotel is excellent, with very helpful, friendly staff. The entertainment team provide good fun activities around the pool during the day, during the evening and for the various children's clubs. The quality and service of food was also excellent with a great variety available. One area that disappointed us was how hard it was to book a table at one of the four 'bookable' restaurants - Italian, Thai, Sushi or French. We were met with many different reasons for not being able to book - e.g. need to ask in the morning, need to come back this afternoon, can't book for 8 people, need to go to reception, can't book more than 2 days in advance, tables are reserved for private owners or 'Prestige' guests. What was odd was that sometimes all these 'reasons' could be changed or overcome. We felt we were given the run around for booking a table, even just for our own family of six. The second area of disappointment, perhaps linked to the above was the push to sell you a bottle of wine (or another holiday!) as an extra. We found the two red wine options provided as 'included house wine' to be acceptable but the house white wine was very poor. We felt as if the restaurants were on commission to sell you a bottle of wine! In fact, you could get a booking or a better table if you did purchase one. Average prices around Â£35 per bottle. It is such a shame to have these two 'gripes' as everything else was so good. Also a word of advice if you decide to have a wedding here, make sure you know what extra's are available and their cost before you commit to a booking. Once you have booked you will find that any and every little change will cost you! I guess that is quite usual for a 'Wedding'. As an example my brother hired a projector, which was very poor quality and old (no HDMI), the cost was $500 for two hours and when we wanted to use it for a few minutes more they lied (saying another wedding needed it) to try and get another $500! Shocking, but thankfully they did concede and allow the extra few minutes in the end. In summary we had a great time, struggled with the quality of the 'included' white wine and the booking of restaurants. Otherwise a great hotel with great staff and food. More
Hotel is amazing and the staff are so friendly and can't do enough to help out. Loved every minute of it. Special thanks to David from the entertainment team for always making us smile :). Would recommend going here More
Awesome Butlers at Azul Fives
We had excellent butler service while we were at the Fives. Charlie and Enrique did a great job of anticipating our every need. They always had a smile on their faces. They made our stay very pleasant.More
Outstanding lovely lovely staff
Have just returned from a 2 week family holiday here (travelling with hubby and 2 teenagers). We had a truly wonderful time. We had a 2 bedroom suite - which provided us with lots of space and we were located in block 11. I was initially concerned as they were refurbishing the ground floor apartments of this block (and we were on the 2nd floor - which is also the top floor) and I was worried about noise - as other reviews we had read had also mentioned about building work. Im pleased to say that we were never disturbed by any building noise. The staff here are simply the best - they truly are. From the lovely guy who walks around picking up the rubbish (Antonio), to the wonderful Manuel at the Italian restaurant and Aaron the concierge - who truly wanted us to be happy during our stay. Big shout out to the entertainment team - Kevin, Mario, Rolando and David- who provided lots of fun for all in a relaxed way. I also have to mention the food - one of my daughters is a strict vegetarian (and she's also selective about the vegetables that she eats too!) So eating out can be kinda difficult - she often ends up living on pizza & chips on holiday. However, this is where I think this resort differs. In all of the restaurants, in particular the Thai and the Italian restaurant - at each visit the staff made such an effort to accommodate her. In the Thai restaurant the chef came to see us at our table and discussed what she could cook that my daughter might like (most thai dishes have fish sauce in them) - she made pancake rolls and a veggie curry especially for my daughter without the fish sauce. At the Italian restaurant both Nicholas and Raoul remembered my daughters favourite dishes and she ate incredible delicious food (as did we all) and no chips were eaten in the 2 weeks we were there!! Breakfast was great too - we preferred eating in the Bistro (the other option is Flavours - which I think is more geared up for those with younger children) for breakfast, and there was a great selection of food - the freshly prepared omelettes were delicious. Another member of staff that we loved, was the wonderful Edgar - who works on the beach - making sure that you have enough towels, cold water, cold flannels - and he's always smiling - a real pleasure talking with him :) The staff are a true credit to this hotel. The hotel never seemed overcrowded - the pool by the beach was definitely the busiest - however there are 2 other huge pools (with an even depth of 4ft ) and these 2 pools were so relaxing and so quiet - so if you prefer a quieter relaxed swim, sunbathe - choose one of these. We travelled from 5 May - 19 May and the weather was scorching hot - had a couple of cloudy mornings - but by lunch time it was so very hot. Ignore the weather reports! I looked at a 10 day forecast just before we arrived and it predicted cloud and rain every day. We did experience rain for about 5 mins - but other than that the weather was perfect. Take much higher sun protection than you normally use as the sun is so very strong. So, to sum up we had a great time, experienced exceptional customer service, we ate extremely good food, met some wonderful people and we will definitely be looking forward to a return visit.More
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