With its beachside location, massive pools, and brilliant kids and teen facilities, this hotel blows its rivals out of the water.
Azul Fives is right on the beach. It tops it’s sandy doorstep with sunloungers and double-sized 4-poster day beds.
Rooms come in all shapes and sizes here. Standard doubles come with perks like iPod docking stations and DVD players. Upgrades include suites with Jacuzzis®.
TripAdvisor Traveller Rating
Based On 3546 reviews
- Official Rating
Holidays with added luxury
- Stylish 4 and 5-star hotels
- Highly rated by you
- 20kg luggage allowance
- Kid-friendly Premier Families collection
- Long-haul Premier Luxury collection
Honeymoon and Anniversary Offer
Complimentary honeymoon and anniversary package available when booking a 1-bedroom or 2-bedroom suite for a minimum of 10 nights. Package includes 2-for-1 on beachfront sky massage, sparkling wine, flowers, 15% discount on spa services, romantic rose petals and candles in your room. Offer valid on bookings from November 2014 and within 60 days of the wedding or within 30 days of the anniversary. Proof of marriage required on arrival - a copy of marriage certificate or wedding invite and wedding photos. Just to let you know this offer isn't valid on group bookings or if you're travelling with the wedding party.
All Inclusive - Here's what you get
Flavours restaurant for breakfast and dinner. Lizards and Palmas swim-up gourmet corners for lunch. Sea Olive Mediterranean for lunch and dinner. Tsuki, a Pacific Rim influenced restaurant, for dinner. Arezzo, Koh Thai, Oka sushi and Meso Tapas for dinner. Oriola Beach Club for lunch. La Brasserie for breakfast.
All local and international alcoholic and non-alcoholic drinks. Range of cocktails. Kafeina serves a selection of coffee, smoothies and other healthy drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
Flavours international restaurant
Offering breakfast and dinner, with an open kitchen so you can watch all the action in this relaxed family orientated atmosphere.
4 outdoor pools
With pool towels, sunbeds and a sun terrace.
Azulitos kids' club
The hotel-run Azulitos Play House has a great selection of toys, games and activities designed for kids from 4 to 12 year-olds. Children aged 3 and below require adult supervision.
Rooms ► View all
deluxe double room with balcony or terrace
These deluxe double rooms come with a balcony or terrace for that extra bit of space outside. You’ll have 2 queen-size beds plus a minibar and air-conditioning.
deluxe double room with pool view and balcony or terrace
There’s air-conditioning in all of these deluxe double rooms. You’ll have a queen-size bed and 1 child beds and outside you’ll find a balcony or terrace and pool views.
TripAdvisor Traveller Reviews Show more reviews »
Wedding at AZUL FIVES
Just returned from a Fantastic stay at Azul, everything was perfect check in to check out, the staff at Azul were SUPERB and made our trip memorable. We stayed in a one bedroom double bed room which was fantastic it was clean and Jaime made sure we had everything we needed and cleaned our room everyday. The pools were great and many throughout the hotel, Our favorite was the infinity pool with the endless drinks and music, try the water aerobics with Estevan he was awesome. The food at Flavors was our favorite we didn't get to try the other ones but they all look good. Thank You Azul for making this a Memorable trip, We can't wait to go back!!!More
Veronica E, Houston, Texas
Compact resort - comfortable during off-peak season
We stayed in a 1-bedroom suite, Villa 2, in the older units located in the middle of the resort. Easy walk to reception and restaurants or to the beach/infinity pool area. We could also access the winding lazy pool directly behind our villa. Suite was spacious: king bed + full bathroom (shower, jacuzzi) + closet and a separate living/dining/kitchen area with powder room + tv. Convenient to close the bedroom door when our toddler was sleeping and we could still have drinks/lounge in the living area. Despite A/C, the room did have a musty smell and most of our luggage retained the smell as well. Might just be due to the humidity in the area. The resort has an army of staff taking care of the grounds, removing seaweed from the beaches, cleaning up debris from the pool, etc. The side pools were quiet. The pool butlers at the main infinity pool and beach were helpful in finding us a shaded beach bed/chair and with drinks. Baby friendly: we made use of their stroller, high chairs, full-size crib, baby monitor, step stool and baby bath robe/slippers. We also used the Kids Club gym and toy area with our toddler. We enjoyed seeing spider monkeys, iguanas and birds around the property. All the a-la-carte restaurants had nice decor (e.g. large Buddha statue in Koh Thai and nice beach view from Arezzo) and food was presented well. Some had better flavours than others :) We liked the variety, at least, as we ate at a different restaurant every night of our trip. We usually ate right when the restaurants opened for dinner so we had no issue with wait time. Staff was accommodating for our toddler who liked throwing the occasional piece of food on the ground :) Recommend the cheese empanadas from the beach grill, but they go fast! Would prefer to see more snack options during the day besides the coffee joint. We're fortunate to have traveled during an off-peak time so our stay was comfortable. On our last night, several large wedding parties arrived and we found the morning we left to be somewhat chaotic, both at reception and the breakfast buffet (Flavours). Taxi ride to Playa del Carmen was 10-15 mins and about 200 pesos. Tullum was about 1 hour away.More
ersatz99, Toronto, Canada
Such a great resort
I am a budget traveler and reluctant to pay for all inclusive resort. This place was great. I did not have to worry about paying for anything. Drinks were included. THey had several restaurants. Food was great.More
Walt P, Phoenix, Arizona
Great Vacation at Azul Fives
Just got back from the Azul Fives and had a great time! The food was some of the best we've had in Mexico and we have been many times. There was lots of variety with the restaurants and bars. We stayed in Villa 16 and had a poolside room on the bottom floor. Love the walk out to the pool, but would definitely upgrade to a larger room than just the deluxe room with king size bed. The room was quite small, but considering you are not in it that much it wasn't that big of a deal. It was quite far from the beach but there were loungers and a bar right at the pool. The highlight of the trip was Marina the bartender! You definitely need to visit her as she makes the best drinks and is beyond pleasant! Diego the pool steward was also great! All of the staff were very friendly and gave us wonderful service. The beach is great for long walks in either direction. We walked at least a 1/2 hour one way and then back each day. After walking the beach, we could see that this hotel maintained their beach the best out of many we passed. The hotel is also very close to Playa which is a bonus if you want to shop. We usually don't like go to the same hotel more than once as we like to visit and experience different places, but I would recommend this hotel to others.More
Lynda L, Brantford, Canada
Inconsistent Restaurant Reservations, Floods in lower units, Inconvenienced by daily weddings
We stayed for a week in November 2015 with a large group. One traveller had to have his room key fixed 4 times as it would not work. The villas are spread out by great distances - we were "near the beach" and still took us 10 minutes to walk there, and at least 10 minutes to walk the other direction for breakfast. Others were back by the reception which took 20 minutes to walk to the beach!! The beach is VERY NARROW. The hotel was overbooked and they were offering $200 spa credit to move to their sister hotel down the beach - waste at least a half a day for $200??? Food and Restaurants: If you do not get to breakfast before 8:30am you will wait in line. The gourmet restaurants some days required reservations, some days didn't, some days even if the concierge had booked you a reservation and printed you a confirmation you were denied as the concierge "should not have done that." If there is a wedding(s), they get the restaurants for their receptions and you and the rest of the guests are left to find one that might have space and don't require reservations that night. You are never forewarned or advised of this situation. Very frustrating. The Zky Bar has a huge hole in the roof that was leaking when it rained. Very loud and poor acoustics. Many of our group had fun there though, and the 2nd story patio overlooks the pool and beach area. Weddings: Are on the beach just past the pool, so the volleyball courts are taken down all day, and you can't help but walk through the seating area if you want to walk from the beach to the pool/bathrooms/bars. Outdoor receptions are either by the main pool with music BLASTING or in the pools between the units, again with music BLASTING in the "residential area" until 10pm - not cool if you are there with kids trying to sleep, or trying to enjoy your patio overlooking the pool that you paid extra for. Rooms Were modern and clean. Our shower constantly overflowed into the bathroom area. Air Conditioning was excellent. Wi-Fi was TERRIBLE in the rooms. You had to go to reception (minimum 10 minute walk) to get better reception, and even those who paid the extra $6/day to have "better quality" wifi did not see a difference - save your money. During the rains (3 straight days), one of our friends room flooded and had a "river" running through it! Several main floor units were wrapped in tarps and likely being repaired. Costs The Hotel quoted a "Conference Rate" at $1750 US Dollars/person/double occupancy just for the hotel all inclusive - you still had to arrange for flights and airport transfer. We found Air Transat had deals with flexible travel dates (we went Sunday - Sunday) for $1720 CANADIAN dollars (Double occupancy) including all inclusive, flights and airport transfers. BIG DIFFERENCE, so make sure you shop around. Staff Most staff were friendly and kind, however, the restaurant hostesses were anything but. I guess you can't help but get tired of making up reservation rules every days and dealing with the fall out of that. Closing Thoughts: We had a great time - the weather was perfect and once you got in to a restaurant, the wait staff were excellent, as was the food. Beach was cleaned daily of seaweed. Rooms were clean and bar fridge always stocked. Be prepared for inconsistent rules and the inconveniences caused by weddings/receptions/loud music in the public areas. (3/day I was told). It just didn't have the polish of a 5 star resort.More
Lori D, Calgary, Canada
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