This hotel makes the most of its beachfront location – the restaurants overlook Bangtao Bay and the luxury spa* offers sea-view massages.
This place has a prime stretch of white Bangtao Beach sand on the doorstep. And you double your dining options at this hotel, as use of the Sunwing Resort and Spa next door is included.
There’s a pair of pools and a handful of laid-back activities to sign up for. And when it comes to bedrooms, expect plenty of space and a balcony or terrace.
TripAdvisor Traveller Rating
Based On 930 reviews
- Official Rating
If you're spending your honeymoon with us, you'll receive a bottle of sparkling wine, a fruit plater and floral bed decoration on arrival.
All Inclusive - Here's what you get
Buffet breakfast. 3 course lunch. 4 course menu, or buffet for dinner. Guests can also dine at 2 locations in the Sunwing Resort and Spa - La Tasca and Fino restaurants.
Selected local alcoholic and non-alcoholic drinks 12.00-22.00. One drink per meal when dining at the Sunwing Resort.
Sports and Activities
All are included except where indicated.
Facilities ► View all
Offering a range of massage and beauty treatments, plus a hydro spa pool.
2 outdoor pools
Surrounded by palm trees, both pools come with sunbeds, matresses and parasols.
The Beach Restaurant
Serving Thai and Western cuisine. Open for breakfast, lunch and dinner.
Rooms ► View all
deluxe twin room with balcony or terrace
deluxe double room with limited sea view and balcony or terrace
TripAdvisor Reviews Show more reviews »
It's not easy finding a resort to suit 23 people getting together to celebrate a 50th birthday party and family reunion in a country you've never been to before especially when the group comprises of ages ranging from 7 to 82! I decided on the Best Western at Bang Tao Beach in Phuket and was not disappointed. The heat and humidity was a bit of a shock at first but the swimming pool and sea within meters of our room soon cooled us down enough to start taking in our new home for the next 10 days. The staff were amazing and they went out of their way to make our stay as enjoyable as possible. Our room was big, the bed comfortable and bathroom modern. The breakfast spread covered all bases and was a good way to start the day. Apart from the generous full English breakfast there was also loads fresh fruit, breads and, weird at first, Thai specials, not usually enjoyed at this time of day, such as pork in ginger and pepper, fried rice, sweet and sour fish. The beach stretches for miles and has local businesses selling food and offering long tail boat rides, massages and jet skis for rent. The local village is crammed with street food, bars, restaurants and agencies selling tickets for everything imaginable. All in all, a place for all tastes at budget prices. Highly recommended!More
Brilliant first time in Thailand
We have just returned from our 2 week holiday with Thomson/First Choice at the Best Western Premier Bangtao Beach. This was a our first time in Thailand and we already can't wait to go back! We were on the all inclusive package. The Hotel was about a 40 minute from from Phuket airport and a half an hour drive from the lovely town of Patong. We were checked in by Jonathan who was very friendly and attentive, quickly checked into a room on the 4th floor after a 11 hour flight. Room was very nice modern, was facing a quiet road and the sea. The food at this hotel was very good, we were on the all inclusive package. Excellent choice at breakfast ranging from Thai dishes, pancakes, cereal, fruit, omelette and egg station and full English breakfast available too. We never had lunch in the buffet restaurant, we always ate at the pool bar for lunch where you could order one main course off the menu each. The food here was really good too, would recommend the Thai dishes here! There was a different theme every night in the main buffet restaurant (Thai, Italian, Asian, international, barbecue). We were there for two weeks, and all though they did repeat the theme on some nights, the variety of dishes cooked were always different. This was great as we did not get sick of eating the same thing all the time. With the all inclusive package you can eat the the Al-A-Carte seafood restaurant as many times as you like. Food was excellent, could have a 3 course meal if you wanted and there was plenty of seafood dishes to Choose from. We stayed at this hotel in April which is a busy time for the hotel, but we never struggled to find a sun bed round the pool. We had drinks at the bar every night and we served regularly by Nan. Very friendly staff on the bar and seemed to remember every single guests regular drink order. The hotel did provide evening entertainment which was in the restaurant area. It seemed to start at 8pm and finish at 9pm then the entertainment team would play games. We thought the bar area could do with more seating at night and the entertainment be on a little later instead of when people were eating in the dining room? Only other thing about this hotel was some of the bar staff on the pool bar during the day seemed to avoid people waiting to be served for drinks, or who would serve people who had just walked up to the bar rather than people who had been waiting a while. Sometimes they looked at us and saw us waiting then ignored us and served someone else instead. Be prepared to sign your bill with your room number, after lunch and dinner and after any drink orders too (even if you are all inclusive). Overall we loved this hotel and our first visit to Thailand and we can't wait to go back. So much stuff to see and do in Thailand. If you are thinking about booking, I wouldn't hesitate and get it booked! Thank you for a great holiday. More
Fab, just fab
We have just returned from here, we had a brilliant time. Rooms very clean and tidy, pools again clean and tidy although the pool by reception can get a bit lively. As far as trips go, I would shop around there are two or three shops where you can purchase almost identical trips a lot cheaper. More
sarah J, 186220
Lovely Beach Hotel
Myself and my husband stayed here from 5th - 9th April 2016. I had let the hotel know in advance that it was my husband's birthday while we were in Thailand. They decorated the bed saying "Happy Birthday" in flowers and we had flowers and fruit in our room as a gift. We were going to use the public transport to get to the hotel from the airport but as we found out on arrival there are no public buses that take you to Bangtao Beach. We ended up having to get a taxi - cost 700 Baht one way - which for Thailand is quite steep. The hotel can book this for you too but it does cost the same. It is a shame that they don't provide a free shuttle service as the hotel is out of the way. On arrival we were greeted with a welcome drink - very nice touch. We were taken to our room on the 2nd floor (although I had requested a higher floor I was glad that it wasn't on the top floor (4th floor) as we wouldn't have been able to see the pool or sea due to the height of the palm trees - our view was beautiful. There are no lifts in the hotel - so the 2nd floor was high enough. We also had a large balcony with seats and a table. There was also a handy clothes drier to hang clothes outside. The room was very spacious and well equipped. The bed was huge. There were robes and slippers for us to use and lots of free toiletries (toilet rolls, shower gel, shampoo, conditioner, toothbrushes, toothpaste, cotton buds, shower cap, body lotion, razors, etc ...) these were topped up on a daily basis. The bathroom was lovely - huge walk in shower with rain shower. Plenty of space at the sink for your own toiletries, etc. Free Wi-Fi in the room and all public areas of the hotel. The TV has a few English Channels too. There is a hairdryer in the room too. Lots of free tea & coffee available. We also found a mosquito killer that we used - seemed to help keep them away. We were given 2 free bottles of water everyday. There was a minibar in the room with drinks and snacks but these were chargeable - we just kept the water in there. When we were there it was the Easter Holidays - just before Songkran (Thai New Year) - the hotel even though it was 95% full never felt that busy. We always found a sun lounger with a parasol at the beach or pool at any time of the day. The hotel has a policy that sun loungers cannot be reserved before 9:30am. We stayed on a Bed & Breakfast basis although a lot of the guests were from the UK, France & Russia that seemed to have booked All Inclusive. The breakfast was extremely adequate. So much choice and always plenty available. They catered for every taste and diet. No complaints from us - always left stuffed. The restaurant that they have breakfast in is in a lovely setting just by the beach. Beautiful views all day. The hotel can book trips / return shuttles to various destinations but it isn't cheap from Bangtao Beach. We wanted to see the big Buddha which is near to Patong but this would have cost us around 1100 Baht each way. Although the hotel does have shuttle service to Patong for around 300 Baht return twice a day they. We also checked with the taxi people who were just outside the hotel but they charged the same prices. If we had known about these high costs before we booked to stay here we may have chosen to stay elsewhere. This put a slight dampener on our stay as it would have taken quite a considerable amount of our budget just to get to and from places. We decided in the end just to have a relaxing stay and stay around the hotel for the 4 days. There is a village next to the hotel. This has adequate restaurants, shops, tour operators, bike & car hire, laundry services, 7/11, etc. We used a laundry service not too far from the hotel that charged 50 Baht per kilo - we dropped it off and collected it the same day. The 7/11 was quite handy for buying water (from 7 Baht) and snacks. There was also a street vendor right outside the hotel that made amazing banana pancakes - you must try these - very yummy. The restaurants we found to be quite expensive - same cost as the hotel. We ventured 10 minutes away and found a small roadside vendor where we ate every night - each dish was around 40 Baht - 80 Baht and beautifully cooked. The hotel had a Happy Hour every day from 4pm - 6pm where drinks were half price. This was worth having a couple of drinks for the same price as one. A nice treat. You don't pay by cash - you charge drinks, snacks, food, etc to your room - although remember that they add VAT on top (7%). We booked our stay through Booking.Com - No problems using this company - very efficient and no deposit / upfront costs before our stay. All in all a fab hotel - I would highly recommend staying there. More
Not our kind of place
The hotel appears nice and clean but we didn't feel very comfortable there. Honestly, there isn't much management could do to improve it, we were just a bit annoyed with the loud all-inclusive guests and the very crowded pools. The maids were quite noisy early in the morning when we were still trying to sleep and having lunch at the pool bar, we were yelled at by the staff for inquiring about our sandwich after a 25-minute wait. It is a nice place and I'm sure many people like it, but it just wasn't for us.More
Anissa S, 190454
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