This hotel has gone to town with its new waterpark. It also packs in pools, restaurants and a glut of sports and activities.
Tropical gardens set the scene for the new waterpark here – it’s got all sorts on the bill, from speedy chutes to mini-slides for kids. There are a couple of pools to pick from, too.
The hotel sits close to a sandy beach that hosts everything from volleyball to snorkelling. And inside, rooms are modern and stocked with big beds, USB charging stations and a balcony or terrace.
TripAdvisor Traveller Rating
Based On 3370 reviews
Holidays with unlimited waterpark access
- Kids' clubs at selected hotels
- Unlimited access to the wettest and wildest waterparks
- All parks rated by our expert slide tester
All Inclusive - Here's what you get
Full Board meals. Unlimited 24-hour snacks.
Unlimited international brand drinks. Re-stocked minibar.
Sports and Activities
All are included except where indicated.
Facilities► View all
The waterpark here is on site. The line-up includes rides like the Hidrotubo, the Rollercoaster and the Black Hole. They’ll get your adrenaline pumping with loads of twists and turns. And the Black Hole has a hair-raising vertical drop. These slides are for riders over 120cm.
Kids have a play zone with water jets and mini slides. Just so you know, kids under 6 must have an adult with them. You’ll find a multi-lane slide and wave pool here, too – under 12s must be with an adult in the wave pool. The restaurant and bar offer soft drinks, and they're included as part of your All Inclusive package.
The spa offers a sauna, steam room and whirlpool bath, as well as a list of treatments.
Outdoor relax pool
With a backdrop for the chill-out zone.
Rooms ► View all
deluxe double room with balcony or terrace
Deluxe double rooms have lots of natural light from the doors out to your balcony or terrace. If you like to stay connected you'll have access to Wi-Fi in your room - plus there's air-conditioning provided if you'd like to stay cool. A queen-size bed is in your room and you'll also find extras such as a minibar and an audio dock.
deluxe double room with balcony or terrace and whirlpool bath
You'll have the added luxury of a whirlpool bath with these deluxe double rooms. Outside you'll find a balcony or terrace and inside you'll have air-conditioning so you can keep your room cool. There's access to Wi-Fi so you can stay connected and there's also an audio dock available. Just so you know you'll have a king-size bed in this room too.
TripAdvisor Traveller Reviews Show more reviews »
Fun stay but could be improved
Firstly I want to start by saying, I hate having to write an average review, but I want to be completely honest about Memories Splash as I've been to better four star resorts. Memories Splash is a very good value hotel and there are some really nice touches, such as not having to pre-book restaurants but there are definitely some things that can be improved. The rooms were lovely, clean and I liked the idea of a sink outside the bathroom, as it made it easier for three girls to get ready while one of us was in the shower. A couple of things we missed from the room were tissues, and sometimes our hand towel, bath mat and third towel could go missing for a day, which was a bit annoying. Loved the towel swan though, it was beautiful (maybe that's where our towels were going!) The food was hit and miss. Our first night we ate in the buffet for ease but weren't that impressed. Luckily the ante was upped for the rest of the week and we had some amazing food there, such as steak and lobsters. The Mexican wasn't the best but the Italian was quite authentic, and the Under the Sea was good. A bit strange that only a few dishes were dish fish and no vegetarian option in the Mexican. The service was also hit and miss, you could either be begging for second cup of tea at breakfast or asked too often for one. Particularly good service from Francisco, Edwin, Jose, Mr Ozania (sorry if I've missed anyone) in the Selections Buffet Restaurant. They were all very attentive, friendly and really looked after us during our stay. Alexis at the Social Bar made the best cocktails, in particular Tropical Bellinis! You had a choice of two pools; quieter one or splash pool with activities going on throughout the day. I think the staff eventually got the hint we didn't want to get involved with all of the activities every day as they stopped asking! It was fun to people watch though and the foam party was hilarious. Shout out to Milky Way, Jourdan and Alexis, you did your jobs well! There was also the Water Park, which was pretty fun and great it was included. Only spent an hour or so there but for the more hardcore fun-seekers, could have spent much longer there. Didn't use the beach as the sea looked a bit rough and the sun beds seemed quite crammed together. Went for a walk along the beach and saw this was pretty much the same for Diamond Club and Royalton guests too, so you weren't getting anything better for upgrading. My friends and I watched a couple of weddings take place on the beach and commented how impersonal it felt. The wedding location was slap bang in the middle of the sun beds, near restaurants and pools. Not very romantic on our opinion or private, as everyone gawked at what was going on. But hey, that's just my opinion. It was nice to get out of the hotel for a bit as we booked tours with our First Choice Rep, Juan Carlos. We all really enjoyed the Outback Safari and day trip to Saona Island, although it was quite a long day. Worth it though for the star fish and tropical island experience. Overall we had a great time, but could have been improved with more choice of restaurants for breakfast and lunch, and getting the little things right like consistent service and amenities in the room. More
Family and friend visit to memories
Arrived here on the 16th and loving it so far. The rooms are spacious and well catered for,for my 1 year old son. Fridge was well stocked up with a mixture of beer,water and soft drinks. The food is great and there is always something to have to eat,take in to consideration they are trying to cover for all nationalities. The staff are very friendly and always up for a chat,especially Solanyi and Columbia at the social bar and Milky Way (Nixon),Santo and Jhonny from the daytime entertainment. Every day Santo put down towels for us and Jhonny was always helpful and always stopped what he was doing to have a chat. Milky Way was very good with my 1 year old and my friends 2 year old,always over speaking to us and having a laugh. All in all I would highly recommend it xxxx More
Traveled with a group of 29, friends and family including young children We stayed on the ground floor of building 8, our patio faced the large pool and was handy to just about everything in the resort. The room it self was nothing special, standard hotel room with king size bed, flat screen TV with remote that takes a while to figure out unless your a 4 year old, thankfully we had two with us. Had one issue with the room in that the sliding door on the closet fell off on more that one occasion. We eventually left it off after being repaired once. The resort it self is very nicely laid out with easy access to the pools, bars, restaurants, water-park and tram that travels around the resort and over to the Royalton Resort and beach. The food in the buffet and restaurants was adequate and plentiful with the exception being Hunters at the Royalton. We decided to all go to Hunters for a steak dinner on our last night in Punta Cana and it was buy far the best meal we had all week well worth the extra cost. The pool with the swim-up bar was our home away from home as we spent most of the trip in and around the pool area with the occasional and mandatory visit to the water-park to allow both the little and bigger kids to play on the slides. The day of the wedding went off without a hitch. The venue and the staff were both amazing and I would recommend the location to any one considering it. All in all it was a fun filled week made special by my daughters wedding and the family and new friends that traveled with us. Having traveled to the Caribbean on numerous occasions I believe it is the people you spend your time with that make or break your vacation. The staff at Memories were both friendly and accommodating.More
Gramps_13, Toronto, Canada
Memories Vacation for a Royalton Wedding
My friend and I just returned from a 1 week stay at the Memories Punta Cana as we were attending a wedding at the adjacent Royalton Punta Cana Resort. Much of our time was spent on the Royalton side, so I will be reviewing both parts of the resort. Room: Our room was on the first floor in block 8. Pretty standard room with a sad view of the waterpark fence, and the street that the shuttle train to the beach went on. It wasn't a very private view, and I generally don't like 1st floor rooms. Request a balcony if you can, for more privacy. The room itself was pretty standard with two double beds. There isn't much storage for clothing (only 1 closet, and a desk with drawers). We only got 3 towels for 2 girls with long hair, and some days we didn't even get a bath-mat. It was pretty hit or miss. (Lacking consistency). The air conditioning worked perfectly, and the room was always cool. If you're an early to bed kind of person, stay clear of block 8, or any rooms near the Social Bar, as there is loud music until 11pm. This didn't affect us as we were usually in bed after that time. The beds were very comfortable, but there were no extra blankets in the room. (Mind you, we didn't ask the front desk for any). The mini bar was not always stocked every day, and it was quite inconsistent as to what we got. Sometimes we got 2 Presidente beers, sometimes only water, and one time we got a Coors Light?... Overall it was an average room. I've stayed in better. FOOD Breakfast: On the Memories side, there is only 1 choice for breakfast - the buffet. There was definitely enough selections for my liking but the variety didn't change much every day. Ask for a cappuccino when you arrive, it's way better than their standard coffee. The one comment I have is that the coffee shop doesn't open until 10am on the memories side, yet the royalton one opens at 6am. This is strange, as most people who get up early like to get a coffee before even heading to breakfast. I would look into revising this time. Lunch:There are a few options for lunch. - The Selections buffet on the memories side is open, which we used once upon our arrival. It was decent. - You can also get a burger by the louder pool at Memories. They were smaller slider size, served with fries, as well as assorted toppings. They were generally pretty tasty! - The burgers were also available on the Royalton side. - The Italian snack bar on the Royalton side by the beach was were we spent most of our lunches. It even had a panini press to make your own grilled sandwiches. The lunch variety was pretty good, and I loved that it was right next to the beach. Dinner: Under The Sea (International/Seafood) - The day we ate here, we loved the appetizers. The name of the restaurant is misleading as there isn't much seafood on the main course menu... My friend did order the lobster tail, and got horribly sick with food poisoning, along with at least 8 other reported cases on the same night (November 16). As much as the food tasted decent, this incident doesn't really make it worth it... Italian - Basic italian food, nothing special here to my tastes. Pasta and pizzas are pretty much the only things on the menu. Mexican - Our absolute favorite place for dinner. It wasn't only the food, it was the service. We came here 3 separate nights, thanks to the amazing service by the Manager Eduard, as well as the exceptional chef Ulices. On the third night, we were even offered a 3 course meal that was not on the menu, got to meet the chef, and had an amazing time with the serving team. Other mentions from the restaurant are Jose Luis, and Enrique. Thank you all for your dedication! Zen (Tapenyaki) - We came here with our group from Royalton for 1 dinner and had a fun night. Decent food, but the dessert selection was not enjoyable. Bars: The bellini bar on the Memories side had an excellent selection of bellinis, however they ran out of Kiwi and Carrot bellinis, every night we asked for them. I would highly recommend trying the bellinis though! On the royalton side, Memories guests are technically only allowed at 1 bar, next to the italian restaurant, by the beach. The drinks were excellent here. We loved Wendy's service! We also loved that they use real Clamato juice for their caesars, but they run out quickly in the morning! Because we were with a group from Royalton, we did get to experience some drinks from the Dips pool bar, as well as the swim-up bar. Our friends ordered for us most of the time, and it was fine. We were refused when they saw us with our bracelets from Memories though. Beach: We took the train-shuttle most days as it came right outside our door. Otherwise, the walk was about 10 minutes for us. Some rooms closer to the lobby, the walk would be more like 20 minutes. We didn't have any seaweed until the end of the week, because of a big storm! The waves were incredible though, and we had fun jumping through them. There were always chairs at the beach, and we spent most of our time on the Royalton chairs with our group. Entertainment: The day entertainment at the Royalton side is where we spent most of our time. A shoutout to Daniela, and Jonathan who were fantastic! There was a foam party the day we arrived, but we didn't get to participate because we just got there. The night entertainment was very disappointing. The only show worthwhile was the Circus Rock show, as well as the White Party. I did like that some of the shows were in the theatre, because then you got to sit. With the Pirate show outside, most people had to stand for the entire show as they didn't put any chairs for seating. What about the elderly or those with disabilities? There should be seating for these shows... Overall I did have an enjoyable stay, but there is a lot that the staff can work on to make things better! Hopefully my feedback helps the resort improve in any way possible!More
Melanie T, Ottawa, Canada
HORRIBLE...You have been WARNED!!!
Let me start by saying I read alot of reviews on this place before booking. I chose to over look the few bad reviews as there were so many good ones. People be warned this resort is a 3 star if that. I can't imagine people rating this resort any higher unless you are there on a low budget and you are getting what you pay for. Maybe someone that hasnt been on an all inclusive or just wants to party would give this a good rating. I am gonna be honest and list things so that you have a good vision of this place. Check in.....Check in was slow even though we arrived at night. The lobby is not that luxury feel you get at most all inclusives. Its very small and simple. We had to wait an hour to get our luggage and they delivered the wrong luggage to our room. The room..... Building 8 third floor. The room is your average 3 star "motel" room. The a/c doesnt cool well and the lighting is horrible especially for putting makeup on. The fan in the bathroom doesnt work causing it to become very hot. The tiles and trim around the door is falling off. Repairs with caulking were done very poorly. There wasnt anything to put your luggage on. We had to put them on the chairs. (We asked the lobby about this and their reply was we dont have them in any rooms) which was a lie...our friends had one in their room. The fridge is NOT stocked and everything is warm. Getting towels and wash cloths was like pulling teeth. If you asked the cleaning girl for them she never had any on the cart, she would go into another room and get them for you. I was given one with a big hole and stains (YUCK). The sheets are not fitted and keep coming off the mattress. The mattress pad is only in the center of the bed. Once we asked for bath towels and the guy went into the room at the end of the hall which looks like an abandoned room with old dirty mattresses in it and the cleaning cart and pulled dirty towels out and folded them and gave them to me. I called for toilet paper one night and they said they would be right up, well they still havent shown up (lol). I had to go to the abandoned room and get it myself. That room is a site for sore eyes. You would think they would fix it so that you cant see in it, but its wide open. The bath tub didnt drain, it filled up half way up your leg. I would have to stop my shower and wait for it to drain to finish. The tub looked as though it has never been cleaned. JUST GROSS. We called the front desk about the issue and they sent someone up after numerous calls and having them say wait 30 minutes. This went on for 3 hours. They told me reception was moving very slowly but my response was that my vacation was moving quickly. They offered us another room in an older building and it was smaller. A DOWNGRADE. thats not what I paid for!!!! Any decent place would have given an upgrade. This place doesnt care how they treat you. So after three days of showering in that nasty tub with water up my legs finally they fixed it. I must say that the front desk girls are the rudest people I have ever met. I travel alot and have never been treated and talked to so bad. They did nothing to try to make it better. The Pool.....overcrowded as they allow locals to use it. It also dirty. The quiet pool was a little cleaner as their wasnt as many people. We observed a worker feeling the towel bin for dry towels and pulling them out and reusing them. I watched after we recieved two dirty towels. One had sun block on it and the other had something brown on it. This place is nasty!! The beach.....the beach is a good distance from the resort. You can ride the tram but its still quite a walk thru the royalton. Its is segerated, one side for the royalton and the other for memories. You are treated less than and cannot use the royalton facilities. The beach is full of seaweed and the waves are big. The chairs are really close to each other. If you want a beautiful beach go to cancun. Food.....Not really any complaints about the food, never a wait. Entertainment.....entertainment staff was friendly but the entertainment was pretty much the same. They need nightly shows not just music and games. Drinks were weak but tasty. Excursions....We did the sanoa Island. The speed boat and the catamaran were fun and the sand bar was nice but you dont see any starfish like they say. Once again the beach was full of seaweed and the mosquitos were terrible. So if you go take mosquito repellent. Check out.....Check out was slow and they gave a sheet to rate the resort. Customer service is definitely lacking and I glanced up the sheet to see what everyone was rating the pace. Every person on that sheet was complaining. On the bus back to the airport and at the airport people were complaining. So if you really want a nice vacation where you are treated well...GO TO CANCUN. I have been to Cancun 8 times and dont have one complaint. I f there is something wrong they go above and beyond to make you happy. PUNTA CANA does not care!!! I wont ever travel back to this country. Vacation Express....The flight there was good but very unorganized on the way back. The made us stand out in the sun in line to go up the stairs to the plane for an hour. We were dressed for weather back home and it was hot. They boarded the plane from the front and the back which was a disaster on the plane with people boarding the plane in the front with seats in the back and people boarding in the back with seats in the front. it was a mess. we should have been separated according to where your seats were. Dont be like me and read all those awesome reviews and think it has to be good. Dont fall victim. This place is horrible. You might get lucky and get a decent room but rest assured everyone was complaining.More
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