This hotel has gone to town with its new waterpark. It also packs in pools, restaurants and a glut of sports and activities.
Tropical gardens set the scene for the new waterpark here – it’s got all sorts on the bill, from speedy chutes to mini-slides for kids. There are a couple of pools to pick from, too.
The hotel sits close to a sandy beach that hosts everything from volleyball to snorkelling. And inside, rooms are modern and stocked with big beds, USB charging stations and a balcony or terrace.
TripAdvisor Traveller Rating
Based On 2177 reviews
Holidays with unlimited waterpark access
- Unlimited access to the wettest and wildest waterparks
- All parks rated by our expert slide tester
- Kids' clubs at selected hotels
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
All Inclusive - Here's what you get
Full Board meals. Unlimited 24-hour snacks.
Unlimited international brand drinks. Re-stocked minibar.
Sports and Activities
All are included except where indicated.
Facilities► View all
The waterpark here is on site. The line-up includes rides like the Hidrotubo, the Rollercoaster and the Black Hole. They’ll get your adrenaline pumping with loads of twists and turns. And the Black Hole has a hair-raising vertical drop. These slides are for riders over 120cm.
Kids have a play zone with water jets and mini slides. Just so you know, kids under 6 must have an adult with them. You’ll find a multi-lane slide and wave pool here, too – under 12s must be with an adult in the wave pool. The restaurant and bar offer soft drinks, and they're included as part of your All Inclusive package.
The spa offers a sauna, steam room and whirlpool bath, as well as a list of treatments.
Outdoor relax pool
With a backdrop for the chill-out zone.
Rooms ► View all
premium double room
Premium double room sleeps up to four with two queen-size or one king-size bed. Bluetooth audio station, cable TV, coffee-maker and USB recharge station are provided. Premium rooms are larger than Deluxe double rooms.
Deluxe room sleeps up to four - can also be sold as a single. With two queen-size or one king-size bed. With a Bluetooth audio station, cable TV, coffee-maker and USB recharge station are provided. You'll have either a pool view or garden view.
TripAdvisor Traveller Reviews Show more reviews »
Third Time!!!! Amazing once again!!!!
This is my third time to Memories/Royalton and once again an amazing time. I love both of these resorts. This was my first time at Memories and just loved it. I took my Mom with me for a two week getaway and we were there April 9th to the 23rd. Check In was a breeze they were so helpful and being tired from trouble we received our room information witin 20 mins and they escorted us to our room. The room was one of the older rooms in buliding 2 but still comfortable, after a couple days we received a phone call and were asked if we would like to upgrade so they moved us to bulidling 7 into a larger suite like room. This was just lovely and close to all the restuarants and tram which was great as my Mom has difficulty walking long distances. My only complaint on both rooms were the beds they were so hard it was very difficult to sleep, we asked housekeeping for tons of blankets which we piled under the sheets to make it softer, but the mattress need to be changed to the same as the Royalton as those are amazing, so this would be the only thing that would make me not want to stay at Memories again as being comfortable for sleep is important especially when you are out all day and partying all night :) Everywhere we went from restuarants, shows, pools, and facilities they were so helpful to my Mom getting her a chair if needed or finding location for her to see it was just so nice. Our time was mostly spent by the pool and each day we made so many memories due to the entertainment team. I would like to make a special mention to all of them as they made our vacation so special. Johnny walk can I say he worked from the moment he arrived until the moment he left to make sure all were enjoying themselves. Jose was truly a great asset to the hotel always getting everyone young and old involved in the activities. Mary just an amazing lady and so sweet always checked in with me and my mother to make sure we were ok. Milky Way what a sweetheart full of smiles and so much energy. Mickey Mouse came over from the Royalton to help out and what a caring and nice person we had great conversations about the country and life, he worked hard as well to get people up and enjoying themselves. Managment please take note that the entertainment teams that you have at both resorts are amazing and will be writing an additional review for the Royalton. My only thing that I would have liked to have seen is for the entertainment in the evening to have continued a little longer as everyone is on vacation and always want the party to continue. The food was amazing at all the restuarants we ate at Selections most everyday for breakfast and lunch as it was close to the pool. Mario the manager at the buffet was just top in his job and always greeted us and made sure we had all we needed. Francisco also was so welcoming and always made sure my Mom had a certain tea that she loved. Can't say enough for all the staff they are just so helpful and nice, names escape me but they are an asset to your resort. The shows that were offered by the Royalton were all amazing and dancers work so hard to make them look really good. The beach party on Wednesday's night was an absolute blast the music, the fire show and all the staff/dancers getting everyone involved. I cannot put into words how much I love this resort and cannot wait to return again which I am already planning. I hope that the managment realize the assets they have in their staff as they truly do make or break a vacation experience and once again on this return trip I cannot complain. Thank you again for the wonderful memories.More
Joanna I, St Austell, United Kingdom
brief but to the point
Spent a week here,travelled with Thomsons from uk.The hotel was spotlessly clean, the water park was better than expected, no queues whatsoever. All the staff were fantastic especially Fabio(hey baby) at the bubbles swim up bar,must also mention Franklyn the best pool cleaner ever! The food in the ala carte was not as good as the buffet,the omelettes at breakfast were the best,liked the bites cafe,nightlife was very quiet, we have travelled worldwide and would definitely return,my only negative is the concierge people trying to get you to the royalton for time share, these guys are really annoying, I had to tell them to leave us alone on more than one occasion. The diamond club didn't seem worth the extra money,nor the upgrade to the royalton.More
2bodzanadog, Halifax, United Kingdom
Best time ever!!!!
I loved it! The Staff is great the place is awesome. Kids love the pool and water park. We swimmed with the Dolphins and it was a great time. Of course they try to get you to buy the pictures. Also did the boogie carts such a great time, the only thing I didn't like about that is the try to sell you everything..... JUST SAY NO! Other than that it was great! Definitely should try it!More
Chica T, Massachusetts
Excellent resort...great for teens.
My review cannot say enough to boast about this resort... It was an all around fantastic holiday.. The restaurants, rooms, grounds, service....all were fabulous.... Like any place room for improvements but the staff here know how to remedy pretty much anything that you may encounter. My partner and I traveled with my 13 year old son and we're a little worried he would be stuck with us the whole time, while the resort has lots of kids areas....they have teen hang-out as well and what a difference this made....the resort is beyond safe...my son and his group of new friends went about the resort, ate at the buffet together...and we're treated with the utmost respect...for a young group... The main reason I write this review is to acknowledge some of the staff employed at Memories...to say they go above and beyond is an understatement. ... I realize these people get paid.. it's their job....but to be treated as we were by some of the exceptional workers at memories is just simply....the people and the work ethic...I was stunned and will be for some time to come....this is the 8th time I have visited the Caribbean and the staff here will defiantly bring us all back...we felt like family when we left.. FRANCISCO GONZALEZ at Selections is by far the most caring hard working man we have had the pleasure to know...he ensured every meal we were comfortable and in need of nothing. ..the man could read our minds! A truly dedicated man to his work...we miss you friend.... As well at Selections... HECTOR VILORIO...5 star CARLOS MOTA...works very very hard, always checking on us.. WILKIN VIVENES..so happy and hardworking... JOSE...a friend to all, works like a machine!!! MARIO..a true gentleman...knew our family from the 1st day and greeted us always with friendly respect... FERNANDO..great person, kept us laughing, very caring DANILKA YEDI..a class act, this lady knew where my son was when I didn't !! If she saw me frown she would come see if things were ok! Truly phenomenal worker... Others to mention were...cannot forget.. MERY CORPORAN...you lil lady are the most sincere friendly caring funny enthuastic MEMORIES are so lucky to have you..you have a beautiful soul. And my son...is amazed by your memory....you knew where all the mommies were!!! ANDY (concierge ) You are so dedicated to your work and the company I hope they see the remarkable professionalism and the drive for success you have... Last but not least...my new friend ELANNA at the social bar....so glad to have met you...you are so dedicated and hard working...I still don't know how you would read my mind!!! Your people skills, your charm, you are too like a machine....would stay layer than her shift ended to see we were all ok and made my son feel valued as well. I hope MEMORIES realizes the dedication and hard work you do everyday...beyond what's expected of you. Your pride shines....thank you ELANNA. We thank you all for the best vacation and truly hope to see you all again. I hope you are commended for the services you provide and again....a huge thank you from our family...See you soon.More
Excellent, Fantastic Family Vacation Destination!
We booked with this resort as well as the premium upgrade. Unfortunately the new staff at the desk put us in a standard room not knowing the difference but a day later was rectified by the staff. The new room was better situated and much better pillows. Standard room is fine however if you aren't too picky of view...we would of been fine with it. Couple of pools within the Splash resort were quite fun and entertainment staff kept things interesting and fun. We spent our days playing tennis in the mornings at the well maintained tennis courts after a delicious breakfast buffet with every option you can think of, then would go for ice cream at the cafe. We would then hit the Water park for a couple of hours on the seriously fun water slides and wave pool...entertaining for the whole family...adults and children alike. Benefit being you burn off your buffet meals going up the stairs but hardly seems like work when you're having so much fun! We would then hop on a trolley after and make our way to the Royalton and to swim in the ocean or get coconut drink (right fresh from real coconut). This resort had all the free activities like snorkelling, kayaking...etc. For dinner we could choose from 4 on-site restaurants. (Mexican, Italian, Seafood and buffet...which were all amazing!) Seafood was our favourite and tuna tartar was a hit with everyone!! No reservations were necessary at any time. The staff were very friendly and attentive to all our needs. We opted to do some excursions that we hadn't really planned on doing but super happy we did! Dino World or Bavaro Adventure park had so many things to try. (Ziplining, segway, Zorbing, Mountain biking, etc, etc....) Lots for kids to do as well so don't be discouraged by the height and weight restrictions as stated in the brochure. This place is good for a full day visit and have to say we reluctantly paid for a hamburger and it was the BEST burger I've EVER had no kidding!! Whatever they make it with and spices was amazing! During the trip we were invited to a social from the resort to be introduced to staff and provide our feedback (champagne and delicious apps provided). The executive chef Diego spoke to us which ONLY complaint we had was that the maid hadn't replenished the toilet paper and other amenities that we had to call down to replenish (happened once but seriously that was it we could think of) everything else was amazing! As a payback for our feedback, the executive chef invited us to a special meal at the Royalton which he made himself...whatever dish we could dream of!! I can't say enough of the treatment and how 5 star that meal was...couldn't of been better. We certainly didn't expect that. What treatment!! We'd go back in a heartbeat!! LOVE LOVE LOVE this place for family vacation.More
suzanne_p989, London, Ontario, Canada
Things To Do► View all
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