Memories Splash Punta Cana

This hotel has gone to town with its new waterpark. It also packs in pools, restaurants and a glut of sports and activities.

Tropical gardens set the scene for the new waterpark here – it’s got all sorts on the bill, from speedy chutes to mini-slides for kids. There’s a trio of pools to pick from, too.

The hotel sits close to a sandy beach that hosts everything from volleyball to snorkelling. And inside, rooms are modern and stocked with big beds, USB charging stations and a balcony or terrace.

TripAdvisor rating

Based on 1051 reviews


  • Official Rating   
    4.5 Star
  • 525Rooms

Holidays with unlimited waterpark access

  • Unlimited access to the wettest and wildest waterparks
  • All parks rated by our expert slide tester
  • Kids' clubs at selected hotels

More about SplashWorld »

All Inclusive - Here's what you get

Food

Full Board meals. Unlimited 24-hour snacks.

Drink

Unlimited international brand drinks. Re-stocked minibar.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

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Onsite waterpark

The waterpark here is on site. The line-up includes rides like the Hidrotubo, the Rollercoaster and the Black Hole. They’ll get your adrenaline pumping with loads of twists and turns. And the Black Hole has a hair-raising vertical drop. These slides are for riders over 120cm.

Kids have a play zone with water jets and mini slides. Just so you know, kids under 6 must have an adult with them. You’ll find a multi-lane slide and wave pool here, too – under 12s must be with an adult in the wave pool. The restaurant and bar offer soft drinks, and they're included as part of your All Inclusive package.

Spa*

The spa offers a sauna, steam room and whirlpool bath, as well as a list of treatments.

2 outdoor relax pools

Two of the pools provide a laid-back backdrop for the chill-out zone.

Rooms ► View all

premium double room

Premium double room sleeps up to 4 with 2 queen-size or 1 king-size bed. Bluetooth audio station, coffee maker and USB recharge station are provided. Premium rooms are larger than Deluxe double rooms.

double deluxe room with jacuzzi®

Double deluxe room with Jacuzzi® sleeps 2 with 2 queen-size or 1 king-size bed. Bluetooth audio station, coffee maker and USB recharge station are provided.

TripAdvisor Reviews Show more reviews »

A wonderful week at Memories Splash.

It was our first stay at Memories Splash Punta Cana. The resort is beautifully landscaped and maintained. The room was comfortable clean and fairly well appointed. The food at Selections was good with lots of variety. Also under the sea was good, much better than the Italian or Mexican restaurants.The staff were for the most part very friendly, but I have to praise 2 in particular. Jose in Selections was just wonderful. His smile just lighted up the room. His service was incredible. Nothing was too much trouble for him. We had lots of fun with him. We will miss him. Then there was Madelyn, what a sweet girl we just loved her, she called us her family. The beach was incredible with lots of loungers and plenty of shade. The beach bar was great. We had many delicious cocktails while lounging around on the beach. That's it for the good stuff. Now for the bad. We booked 2 rooms for our party of 4. We specifically asked for the rooms to be ether adjoining or side by side only to find out that not only was the rooms nowhere near each other but in different buildings. This I just don't understand. This was corrected but had to wait until the next day for a different room to be close to our friends Also after reading many reviews complaining about the slow check in times. We thought that they had tried to correct that by checking in new arrivals at the meeting area. This was quite fast except for the fact that the rooms were not ready until 3:0pm and was told to pick up our key from the reception at that time. When we got there, there was a long line up of people checking in so had to stand in line for a second time, and believe me I have been to a lot of places but this was the slowest I have ever known. Unbelievable. I was expecting a place to pick up the room key as we had already checked in, not to stand in line for 2 more hours. You guys need to take a serious look at this. The Italian restaurant was very poor. If you like a little meat with dinner this is not a place for you. Not even the basics like spaghetti with meat balls, lasagna, or chicken parmigiana. The Mexican restaurant wasn't much better. As I stated above The room was comfortable clean and fairly well appointed, but some of the rooms like ours don't have any cover outside on the balcony so watch out when it rains. The water runs off the upper roof and floods the balcony and any items you have outside drying. There are no eves troughs to take the water away. Not trying to put you off going there because the resort is beautiful and the good definitely out weighed the bad. We really did have a wonderful time at Memories Splash and would definitely go there again.More

cjslater, Wallaceburg, Canada

great but room for a touch of improvement

we stayed at memories on the 4th oct to the 18th I will talk you through my stay ... arrived at the hotel and after a 9 hour flight all we wanted to do was to be shown to our room it was total chaos no one knew where people were going we sat in reception 10mins then were told we were to move to the diamond reception to check in as we had paid for diamond class , once here we were introduced to our butler Franklin who was very nice and polite , he then passed us over to another guy who was meant to take our bags to our room he walked us into reception where we waited for ages and my partner ended up getting that annoyed he carried all 3 suitcases himself to the room we stayed in block 9 room 2367 the room was lovely quite big it’s located next to the noisy pool but we didn’t mind that it’s also located right near the splash park it was handy for us aswel as it was only a 3 min walk to the Royalton and beach area . we came from England so the time delay was a little too much for us so unfortunately we were in bed by 6pm then at 9pm was woken by loud banging from housekeeping and this continued for 4 nights until we asked for this not to happen later we found the do not disturb badge unfortunately we found that too late as by this time we had adapted ... we were sold the diamond club by our tour rep Thompson if you are thinking of having this for memories hotel don’t bother it’s not worth the money at all we only paid for it because we were advised we would be able to use all the food places in both hotels but this is not true we were quite upset but understood it wasn’t the hotels fault as this was miss sold in England then water park is fun don’t get me wrong but be prepared to have your back and bum scratched you can feel every join in the slides and my little boy burnt all his back on the big slides but other than that if you can handle that you will have a ball the beaches are beautiful we spent most of our days down there the food places in memories are not as nice as the Royalton I loved every meal at the Royalton especially when I went to the Zen tapenyki place it was beautiful unfortunately we had to pay for all these food places this cost in total $45 every time we visited and we ate in the Royalton most nights memories Italian was beautiful and the under the sea was also nice selection is nice it has a wide range of selection but the Mexican is vial the service is awful we waited 45min before we received our main course and when it came not one of us ate it definitely not worth a visit .. kids club if you have children this place is amazing especially genesis she was lovely with Logan and chase we would take the kids here while we got ready for the evening and they loved it we had to bribe them to come out don’t be worried about putting your little ones in here they are looked after and are given food and water really nice bunch of people evening entertainment could be improved kids show lasted a hour and most nights is the same songs and routine and the entertainment for the adults is a drag men/women singing depressing songs your on holiday your want to be getting into the spirit not sitting listening to Toni Braxton’s unbreak my heart trips we did two they were the outback safari and we also visited the saona island both are a must do both are very good value for money and both are amazing educational trips we had a ball the beach party is not what we expected but my little boy loved it this hotel is a beautiful hotel the staff are friendly the person who made most impact on our stay was miriam the cleaner this woman has a heart of gold we gave her quite a lot of logans new clothes for her son and his beach shoes she was very grateful this lady must be the least paid but yet is the most happy we loved her we would definitely come back to this place but next time would probably stay in the Royalton just at the Royalton diamond club you have access to both hotels facilities aswel as food areas I don’t think it’s fair that memories don’t provide the same service as the upgrade to diamond club isn’t cheap all in all thank you to everyone for making our holiday a great one with a little bit of improvement this complex would be amazing ps don’t go to the shopping mall next to the hotel I feared for my life walking round there ... people dragging you into their shops trying to rip you off $14 dollars someone wanted for a pair of little boys tatty shorts and every shop sells the same tat enter at your own riskMore

lisa q, Doncaster, United Kingdom

Absolutely perfect

Although a few minor hiccups with the restaurants within the Royalton suddenly not able to be used in the evening, this hotel was perfect! We flew with Thompson and the representatives here are very useful. The pools are fantastic and when the sea calmed down it was lovely (same temperature as the swimming pools!). The restaurants have all been great and the service almost always has been exceptional. 10/10More

Louis A,

Great resort but poorly managed.

We were offered an upgraded room at a charge even though we had already paid for one. Then we were put into a room without our upgrade. When I told them, it took them one day to agree to move us and another for the room to be available. They were supposed to move us during our excursion. We packed our bags before 8 AM and were gone until 7PM. When we got back, our bags still weren't moved. They then made us wait in the new room to recieve our bags before we could go to dinner. We were hungry and the bag service took awhile. After we moved, we discovered that the light in the bathroom didn't work, the faucet in the tub only dripped (over 45 minutes to fill it to the level of the jets), and the room had ants. They were able to fix the first two items. We asked for pillows for the pull out couch but they didn't have any. Of the 8 days, the hotel was out of pool towels at least half of them. And by that, i don't mean that they just ran out for a few minutes. It was consistant. The water park shut down at 5 and the pools shut down at 7, and this was strictly enforced. The lunch buffet was "down" for the week and we had to go to the sister property for lunch, the Royalton. Not a long walk, but still an inconvience. The staff kept sending us to the wrong place for things. No one seemed to know what any other employees did. We were sent to the poolside club, the main lobby, and then the kids club for something that we needed to buy from the giftshop. And instead of telling us they were out of towels, the pool people said that they didn't do towels, and sent us to the front lobby. The lobby sent us back to the pool. The housekeeping staff does not speak english. They will pick up a phone and call someone so that you can speak to that person who then translates for you to the housekeeping staff. Even then, you don't get what you asked for. I asked for pillows and was brought sheets. I never got the razor. The service staff and the food were both great. Honestly, the property was beautiful. It was just that we couldn't get a competant, correct answer for anything. We were even told the wrong time for the daily bus for the local shopping excursion! We wasted a lot of time trying to get routed to someone that could help us.More

travelLouisville, Louisville, KY

Very Fun Place

We travel a lot and we usually have to tolerate a lot of inconvenience whenever we travel. But not at Memories Splash. The staff are incredibly friendly. They did everything in their power to make our stay enjoyable. On the first day there, we moved from our original room with two beds to one with a king bed and the new room didn't have any towels or refreshments. We mentioned it briefly to the concierge (Joe) and in less than ten minutes, the slight inconvenience was rectified. At the buffet, we asked for more bottled water for our room and they quickly provided two large bottles of water. We found that whatever we asked for, it was quickly provided. The pools were clean and the water park was a lot of fun. We noticed how vigilant the staff were around the pools especially when children were present. We ate many times at the different restaurants and while the portions weren't huge, they would let you order additional entries or appetizers if you wanted. We never left one meal thinking that we were hungry or dissatisfied. The selection of food was excellent. The breakfasts were really nice and the local coffee was some of the best I've ever had. The beach was a short walk and while sometimes it was hard to find towels by the middle of the day, One attendant at the pool was always able to tell us where we could get them. One even admitted that by the middle of the day towels were hard to find, but they made a phone call and sent us to where they still had some. The friendly and helpful staff made us feel relaxed and they seemed very happy that we were at their resort. More than one of them thanked us for choosing "memories" They had a decent selection of local rums and the typical resort beverages. The draft beer was really good and while I'm not a fan of the typical sugary beach drinks, they had enough selection of other drinks to keep me satisfied. They told us about some of the "excursions" and we choose a trip to Catalina Island. The full day excursion was a lot of fun and it let us see a bit more of the country. The people are a real joy to spend time with and we felt safe and appreciated for the entire trip.More

Daniel N,

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