Memories Splash Punta Cana

This hotel has gone to town with its new waterpark. It also packs in pools, restaurants and a glut of sports and activities.

Tropical gardens set the scene for the new waterpark here – it’s got all sorts on the bill, from speedy chutes to mini-slides for kids. There’s a trio of pools to pick from, too.

The hotel sits close to a sandy beach that hosts everything from volleyball to snorkelling. And inside, rooms are modern and stocked with big beds, USB charging stations and a balcony or terrace.

TripAdvisor rating

Based on 1031 reviews


  • Official Rating   
    4.5 Star
  • 525Rooms

Holidays with unlimited waterpark access

  • Unlimited access to the wettest and wildest waterparks
  • All parks rated by our expert slide tester
  • Kids' clubs at selected hotels

More about SplashWorld »

All Inclusive - Here's what you get

Food

Full Board meals. Unlimited 24-hour snacks.

Drink

Unlimited international brand drinks. Re-stocked minibar.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Onsite waterpark

The waterpark here is on site. The line-up includes rides like the Hidrotubo, the Rollercoaster and the Black Hole. They’ll get your adrenaline pumping with loads of twists and turns. And the Black Hole has a hair-raising vertical drop. These slides are for riders over 120cm.

Kids have a play zone with water jets and mini slides. Just so you know, kids under 6 must have an adult with them. You’ll find a multi-lane slide and wave pool here, too – under 12s must be with an adult in the wave pool. The restaurant and bar offer soft drinks, and they're included as part of your All Inclusive package.

Spa*

The spa offers a sauna, steam room and whirlpool bath, as well as a list of treatments.

2 outdoor relax pools

Two of the pools provide a laid-back backdrop for the chill-out zone.

Rooms ► View all

premium double room

Premium double room sleeps up to 4 with 2 queen-size or 1 king-size bed. Bluetooth audio station, coffee maker and USB recharge station are provided. Premium rooms are larger than Deluxe double rooms.

double deluxe room with jacuzzi®

Double deluxe room with Jacuzzi® sleeps 2 with 2 queen-size or 1 king-size bed. Bluetooth audio station, coffee maker and USB recharge station are provided.

TripAdvisor Reviews Show more reviews »

Had potential to be a great hotel

I am a frequent traveler to Punta Cana and visited Memories Splash with my husband and 2 children (6&4). I am having a hard time deciding how to rate this hotel properly but I would say a 3.5 star is appropriate. Check in was quick and painless. Wasn't harrassed to upgrade of anything and didn't have any sort of wait at check in. However, we checked in on the later side Our room had a musty smell and I was a bit disappointed in the appearance. I am by no means picky or expecting a 5 star facility, but the room looked like it needed a bit of tlc.the first night was an uncomfortable night as well as the next 2 after. Everything we put the AC on our room smelled of cigarette smoke. After the 3rd day we had to move. We were moved without any issue and we were much happier and had no issues going forward. The housekeeping wasn't anything spectacular. Beds were made but nothing over and above. There was no turn down service (might be for diamond club). The resort is very well maintained and the pools were beautiful. The water park was fabulous and really made the stay more enjoyable. My kids had a ball as did my husband an I. All the pools were great. Mostly stayed at the bubble pool bc it was quieter. The beach was beautiful also. Water was very rough but didn't stop us from enjoying it. Food: honestly, it was good but really nothing to write home about. There was nothing that stood out at the a la carts and I saw no difference between these and the buffets. We had no issues with GI upsets and didn't go hungry (except for one occasion that I will explain) The Bellini bar was nice and I loved the coffee shop. Maria was amazing and always had a great smile. She never got frustrated with the zillion times my kids bothered her. Bites was a great sandwich place, which was perfect for feeding kids before kids club. We were able to eat at royalton buffet, which was pretty good. And the trattoria on the beach was good as well. Room service was great and pretty quick also. Kids camp was great. My kids couldn't be bothered spending time with us. They wanted to go to the club and they met some great friends there also. Some of the girls were a bit standoffish at first but warmed up. They didn't follow the schedule, which was disappointing and they didn't bring the kids for dinner. Also annoying. But all in all. Super clean and kids had fun. So that's all that mattered. Now for the issue that left us at a 3 star review. The 2 bus loads of locals that came for the weekend. I have no issue with locals but I do have issues when the hotel isn't staffed efficiently for all the extra guests. We waited 15 min for the Buffett, where they ran out of food. No cereal, no yogurt (staple for us). It was maylay. My husband was also waiting 15 min everyday to get eggs. They also ran out of towels and didn't habe room on the trams. That was another wait. The walk back and forth from beach to memories wasn't far. Maybe 5-10 min but painful with 2 kids. To say we were annoyed was an understatement. The pool was packed for the weekend - with a rowdy bunch of guests. It was a bit disappointing and aggravating. However the restaurants were fine at night. All in all. The hotel was nice, food could have been a bit better, rooms a little nicer and overbooking of the hotel made the stay less enjoyable bc of the waiting and running out of food. However, most of the time the staff was quick and eager to fix the problem. The pools and water park were super clean and the each and kids club great. The drinks were nothing special either. All those machine drinks are pretty nasty. I had a bee blended up in about 5 of them so I was turned off to say the least. I don't know if I would return unless I got a great deal (which I did for this trip - so I knew not to expect 5 star). I think if they put a bit more effort into the above issues it will be a great place all around. The royalton was def more upscale and would probably choose that next time. We never felt awkward being a silver bracelet instead of gold. Cab fare is $40 and about 30minMore

hdogiakis, New York

Review

Family and couples resort, but still fun for everyone. Had a great time with two of my friends. I would definitely come back. Staff entertainer Mary was great, special thanks goes to her for making my experience so much nicer she was so kind and friendly. Also Janice at the under the sea restaurantMore

NateJCamp, Toronto, Canada

Lovely stay....very satisfied

The best thing about staying at Memories Splash is the use of the Royalton facilities. The welcome to Memories starts off with a very underwhelming feeling.... Greeted in a kids club with no welcome party or impressive lobby. The management needs to understand that first impressions are EVERYTHING! After you get beyond that, the rooms and grounds of the Memories resort are quite nice. The grounds are well cared for. The rooms are very clean and well appointed. The buffet on the Memories side was only open for breakfast when we were there from October 8-15. Our lunch and dinner buffet was at Royalton....which was very nice. Food in general was excellent. The facility to go to a la carte every night with no reservation was very nice. If you go to restaurants on Royalton side you are asked to pay $15 per person. However, we purchased a couple $60 bottles of wine and they allowed us to eat at no extra charge..... Thr Royalron resort is beautiful. And the beach is used by guests from both hotels. It's about a 10 minute walk from memories.... Or you can choose to take the trolley. Very regular. Never more than 5 minute wait. We were never refused anything on the Royalton property....bars, coffee shop, poolside, etc. all were available for our full usage. In my opinion, this made the vacation!!! The only issue was TOWELS! By the pool and in the rooms! And it's Low season. I can't imagine what it must be like when they're at full capacity. We waited 2 hours one day for towels by pool and beach. Unfortunately the beach was very rough with lots of seaweed. Not the hotels fault....they did a great job of cleanup. Having free wifi everywhere...even on the beach....was a great bonus. In general, we enjoyed our week. Food and service were very satisfactory, as were the rooms and facilities.More

kellyandco, Montreal, Canada

Memories

We were a group of four, two couples. Our trip was made absolutely most enjoyable by Jose Alberto who we met on our first day at the sandwich shop. We saw him again at the buffet breakfast where he waited on us again, he couldn't do enough for us. Jose was a shaker and mover, if he wasn't doing something himself, he managed to get someone else to fulfill our requests. He also arranged with the manager of the buffet and the Italian restaurant to set us up with a table at the manager waited on us personally. Jose Alberto is doing way more than the job he is being paid for and he is doing it very well. If you get a chance to go to his station, go and request him.More

Bob K, Fleming Island, Florida

Amazing Birthday for Both My Mother and Daughter

Memories Splash is the ideal hotel for everyone. We originally went there when it was called "Grand Paradise", and then decided to check out the newly renovated hotel for my mother and daughters birthday. From the time we got there, to the time we left, we had a blast. We travel very often, but so far for 2014, this hotel has given us memories to last a life time. Honestly one of the best Dominican experiences we've had, considering we've been to DR 7 times in the past 2 years. Everything about this hotel is great. The amenities, the staff, the beaches, the pools, the entertainment and even the food. We arrived at the hotel, and our room had a bottle of champagne and a happy birthday cake in it. How thoughtful. Every other day, there was a fresh bottle of champagne in the room for us to celebrate. The A La Cartes are awesome. There is no need to make reservations. They are done on a first come, first serve basis. We never had to wait more than 5 minutes for a table, no matter what time of the evening we went. We are seafood lovers, so we dined at the "Under the Sea" restaurant often. The buffet had great selections, and different variety everyday. Because it was my mother/daughters birthday, we were given an opportunity to dine at the "Zen" a la carte, which is on the Royalton side, for a discounted price.....which was amazing as well. They sang happy birthday for them and brought out a cake also. The happy birthday singing happened daily for my mom/daughter. It was awesome. The pools are large and the entertainment was good. They have entertainers walking around, making conversation with everyone, making everyone feel welcomed and relaxed. The night entertainment was great. Modern music and routines. Different parts of the hotel had different entertainment for every one...so you had a choice of where you'd like to go. They even had live cartoon characters for the kids at 830. We got to see Toopy and Binoo, MIke the NIght and Max and Ruby. My daughter loved this. The beach was good. A little rough, but any beach is better than no beach for me. We don't have salt water, blue/green beaches in Toronto with white clear sand....so Ill take it any day, any way LOL. The staff were always friendly, no problems what so ever. They maids were very courteous and anything asked of them, they came running with the items requested. Maria, our maid, was awesome. One night my sandal broke and she got some glue for me and fixed it up. What a darling. If you want to be near everything, stay in block 7. Its easy access to everything. Central to the main buffet, the a la cartes and the pools. Its only a trolly ride or short walk to the beach, no biggy....where are you going in a rush anyway? I never once had to reserve pool chairs early in the morning. Even after coming out after breakfast at 1030am, there were plenty of spots to choose from, whether shaded or not. There is 24 hour everything....LOL...food, drinks, and best of all, for someone like me who needs access to the internet, unlimited FREE WIFI everywhere on the premises. The signal was strong all around. Even at the beach. There is also a feature for unlimited FREE long distance calling. Did you read that??? FREE long distance calling. Even when turning on the TV, our name appeared on it. Very personalized. LOVE IT!!! There is a splash pad area on the premises. We definitely enjoyed this. There is a section for the kids with smaller slides and a larger section for adults. It felt like I was at Canada's Wonderland or Wild Water Kingdom. I felt like a kid again. No alcohol in tis section, FYI, as the hotel wants the parents to be 100% available to their children. All in all, we had a great time. We would definitely go back and definitely recommend this hotel to our friends and family. Thank you everyone for making this years birthdays special and memorable.More

Kimberly A, Toronto, Ontario, Canada

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