This hotel has gone to town with its new waterpark. It also packs in pools, restaurants and a glut of sports and activities.
Tropical gardens set the scene for the new waterpark here – it’s got all sorts on the bill, from speedy chutes to mini-slides for kids. There are a couple of pools to pick from, too.
The hotel sits close to a sandy beach that hosts everything from volleyball to snorkelling. And inside, rooms are modern and stocked with big beds, USB charging stations and a balcony or terrace.
TripAdvisor Traveller Rating
Based On 2760 reviews
Holidays with unlimited waterpark access
- Unlimited access to the wettest and wildest waterparks
- All parks rated by our expert slide tester
- Kids' clubs at selected hotels
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
All Inclusive - Here's what you get
Full Board meals. Unlimited 24-hour snacks.
Unlimited international brand drinks. Re-stocked minibar.
Sports and Activities
All are included except where indicated.
Facilities► View all
The waterpark here is on site. The line-up includes rides like the Hidrotubo, the Rollercoaster and the Black Hole. They’ll get your adrenaline pumping with loads of twists and turns. And the Black Hole has a hair-raising vertical drop. These slides are for riders over 120cm.
Kids have a play zone with water jets and mini slides. Just so you know, kids under 6 must have an adult with them. You’ll find a multi-lane slide and wave pool here, too – under 12s must be with an adult in the wave pool. The restaurant and bar offer soft drinks, and they're included as part of your All Inclusive package.
The spa offers a sauna, steam room and whirlpool bath, as well as a list of treatments.
Outdoor relax pool
With a backdrop for the chill-out zone.
Rooms ► View all
premium double room
Premium double room sleeps up to four with two queen-size or one king-size bed. Bluetooth audio station, cable TV, coffee-maker and USB recharge station are provided. Premium rooms are larger than Deluxe double rooms.
Deluxe room sleeps up to four - can also be sold as a single. With two queen-size or one king-size bed. With a Bluetooth audio station, cable TV, coffee-maker and USB recharge station are provided. You'll have either a pool view or garden view.
TripAdvisor Traveller Reviews Show more reviews »
Bar staff around the splash pool are really good and Elibania always had a friendly word.At night best place is the Royalton Lobby bar with great views across the hotel.Best bar man is Leonardo who was most helpful and really friendlyMore
Excellent all inclusive resort, will be coming back for sure.
Excellent, would love to go back and bring the whole family. The resort itself is very clean, there's always something to do for kids and adults. Tons of adult activities which are fun. The daytime and nighttime entertainments are great. I commend the excellent services of the Restaurant Managing staff from Memories - Hector and Mario, these duo works long hours making sure that the restaurants offer the best experience, from Food quality and variety, customer service is second to none. The staff are very attentive and tries their hardest to please the guests. The entertainment team, Cafe from Royalton and Johhny from Memories will surely make your stay lively with their entertainment activities during the daytime and nighttime alike. Kudos as well to the gang from the Dip's Pool and Bar - Yessenia, Kelvin, Margarita, Maria, and Domingo. Best restaurants to visit - Under theSea, Selections Buffet, and Mexican Grill. The gym is very enticing - we were exercising almost everyday during our vacation - gym has new exercise machines, modern music and is very clean. Mr Mauricio Zarate, I commend your staff mentioned above for a job well done. Please make sure that the above mentioned staff are given the proper credit for this commendation. And overall - all of the staff are very helpful and always smiling, in our 7 days, we were so relaxed and had the best experience. PBienvenido and Theresa.More
Theresa C, Toronto, Canada
The hotel only have 2 bad things, people can smoke everywere, so that afect the other people. They should have a smoking area. The other thing are the room doors. i don't know why they sound so loud when they close, someone wake me up every day of my vacation at 4am :(More
181xiomarar, Puerto Rico, Caribbean
Best family vacations in 8 years!
Our room was located on the third floor with a breathtaking pool view (Bubbles). At night we could hear whatever they had playing (saxophone, guitar, jazz) it was delightful and relaxing. They have three themed restaurants (Mexican, Italian and Seafood) and Selections which is the breakfast, lunch and dinner buffet. They had a great and tasty variety at Selections and service was speedy and friendly. Mario, one of the managers at Selections, went above and beyond to ensure guest satisfaction. At the Mexican restaurant, chef Ulises MartÃnez prepared every plate on the menu, the food was amazing. The water park was a blast, we went twice. We also went kayaking at the Royalton. The hotel offers entertainment for the whole family. Our expectations were exceeded. Memories Splash is at the top of our list for family fun!More
Genie12345836, San Juan, Puerto Rico
Nothing Special, Service is horrible!
My husband and I went here for our honeymoon. The food was okay, the drinks were bad to okay. Our AC wasn't working the way that it should, so we complained about it. It was 90 degrees plus the entire time we were there and they did nothing about the AC. It was 75 degrees in out room at the lowest temperature. The pools were great, the swim up bars were really cool. The WIFI is great! The beach was a trolly ride away, which wasn't bad because the trollys came every 5minutes. We got to use the amenities at the Royalton ( which is beautiful, I wish we stayed there instead). We went to the spa at the Royalton and got a hotstone couples massage...a must. Very relaxing. I wish the service was better because the outside of the resort was beautiful (the rooms were average). My husband and I are not big drinkers, when we went to breakfast in the morning, we get water. It takes them for ever to get water!!! Please so not go here!! Not worth it. Spend a couple extra dollars to get better service. Another thing I wished they had, was servers at the pool, asking if you would like something to drink. Also, there isn't a bar open past 10-lame. Also, my husband and I both got sick around day 6 there and we only drank bottled water and even brushed our teeth with bottled water.More
Sim1Alvarez, Malden, Massachusetts
Things To Do► View all
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