This hotel has gone to town with its new waterpark. It also packs in pools, restaurants and a glut of sports and activities.
Tropical gardens set the scene for the new waterpark here – it’s got all sorts on the bill, from speedy chutes to mini-slides for kids. There are a couple of pools to pick from, too.
The hotel sits close to a sandy beach that hosts everything from volleyball to snorkelling. And inside, rooms are modern and stocked with big beds, USB charging stations and a balcony or terrace.
TripAdvisor Traveller Rating
Based On 2634 reviews
Holidays with unlimited waterpark access
- Unlimited access to the wettest and wildest waterparks
- All parks rated by our expert slide tester
- Kids' clubs at selected hotels
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
All Inclusive - Here's what you get
Full Board meals. Unlimited 24-hour snacks.
Unlimited international brand drinks. Re-stocked minibar.
Sports and Activities
All are included except where indicated.
Facilities► View all
The waterpark here is on site. The line-up includes rides like the Hidrotubo, the Rollercoaster and the Black Hole. They’ll get your adrenaline pumping with loads of twists and turns. And the Black Hole has a hair-raising vertical drop. These slides are for riders over 120cm.
Kids have a play zone with water jets and mini slides. Just so you know, kids under 6 must have an adult with them. You’ll find a multi-lane slide and wave pool here, too – under 12s must be with an adult in the wave pool. The restaurant and bar offer soft drinks, and they're included as part of your All Inclusive package.
The spa offers a sauna, steam room and whirlpool bath, as well as a list of treatments.
Outdoor relax pool
With a backdrop for the chill-out zone.
Rooms ► View all
premium double room
Premium double room sleeps up to four with two queen-size or one king-size bed. Bluetooth audio station, cable TV, coffee-maker and USB recharge station are provided. Premium rooms are larger than Deluxe double rooms.
Deluxe room sleeps up to four - can also be sold as a single. With two queen-size or one king-size bed. With a Bluetooth audio station, cable TV, coffee-maker and USB recharge station are provided. You'll have either a pool view or garden view.
TripAdvisor Traveller Reviews Show more reviews »
Nice summer vacation
Awesome resort for families with children/teenagers tons of activities for them, the water park is pretty awesome, everyone in the kids club was so nice and so welcoming keep up the good work guys! My little ones had a blast. As far as the food goes my favorite was the Mexican restaurant oemG so good. The taquitos, the chicken fajitas!!! Yum000 we went back for some more on our 6th night lol my husband really enjoyed the seafood one. The buffet was always great, plenty of variety! The coffe shops were wonderful the frApps we're so good, and the pastries the little ones loved it. Overall good food, good service, good entertainment and awesome bartenders, Especially the ones in the pool area, Pablo, Elibania, Fabio, always happy lovely people! Caminero and Mauricio (concierge) even gave my sister and I a cute gift upon arrival! Good resort my kids didn't want to leave. Couple of things I would like for management to take into consideration please Since there are lots of kids they should have a NO smoking sign in water park, kiddie pools, kids club Too MANY flies in reception area and in restaurants!! Better the appearance of reception area Strollers for rent would be wonderful Thanks! Until next timeMore
Argie1207, New Jersey
Very accommodating employees and a wonderful facility! The water park was a great place for our son. Make sure your child is tall enough for the big rides to avoid any issues. The tram took us to the Royalton for Memories Splash beach access. We walked to the beach several times. It wasn't that far. The room was clean and cool. We ate at the buffet every morning and night. They had a great selection. The lobster tails at Under the Sea were tastey! If you go, tell our friends Tony and Jose Louis we said hello. These men treated us like their family. Mr Fix It (Victor) was full of good advice and helpful throughout the week with any issues. We had a peacock on our porch almost every morning looking for a cracker. It ate them out of our hands. Learn to politely say no thank you and avoid any freebies (timeshares in disguise) and enjoy a vacation at a family friendly resort!More
Max N, Albany, Ohio
went downhill after a week
Arrived here for my friends wedding in may, the first week was really good, service in all restaurants they cant do enough for you, all the staff aroud the pool in the day and the bar staff at the night are awesome but after a while it gets a crap, one morning we went for breakfast and had no cups on our table for coffee, we had to ask a couple of times, we had eaten our breakfast before we even got our cups. All the locals come in and completely take over the place, the cocktails are rubbish!! Theres nothing really to do unless you want to spend a fortune on the excursions, not alot of entertainment and what there is isnt english. If you are happy to just lounge on the beach or at the ool all day then this is the ideal holiday because that's all there is to do. Oh and they dont have cider!More
georgioali, Manchester, United Kingdom
Had a wonderful time at this resort. Alexis and julio at the social bar had the best service with all our drinks. Ramon from under the sea was excellent, very attentive and service was superior. Very clean hotel, ladies at room service were very helpful. .pool time in the afternoon was fun they had lots of activities and music, they would interact very much with everyoneMore
Does what says on tin
Hotel good and clean. Good food. Entertainment staff excellent and made our holiday- Milky Way, Mary, Jose and Junior. They work so hard and really do entertain !!! Disappointed only is that some local guests drink too much by pool causing them so be very drunk. Also they would smoke and flick ash in pool. They could be exceptionally loud !Not good with having children especially as advertised for families. Rooms lovely! Water park great! More
Things To Do► View all
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