A prime Benidorm address and top entertainment put this place in pole position.
This hotel has location on its side – there are shops, bars and restaurants just across the way and Levante beach is 15-minutes’ walk from here.
The pool scene is highly rated, which is partly down to a big lagoon pool. The bar count totals 4, and lots of thought has gone into the entertainment, with things like West-End style shows.
TripAdvisor Traveller Rating
Based On 3586 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board meals. Afternoon tea. Snacks. Ice-cream.
Local alcoholic and non-alcoholic drinks, until 24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Thomson Kids’ Club by Family Life for 3 to 11 year olds, Apr-Oct
Available from April 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.
Evening entertainment programme
Watch professional shows such as Mamma Mia and Grease in the Fiesta Flamingo bar and entertainment area.
Adults-only relaxation area
Take a break in this part of the hotel with water jet beds, sun loungers, spa showers and drinks.
Rooms ► View all
double room with balcony
The double room here is stylish and spacious and comes with an extra single bed and 2 sofa beds. Air-conditioning is available in the summer months, and there's a satellite TV with English channels. An iron and board are also available on request*.
club suite with balcony
Club suites have air-conditioning in the summer months and extras like an iPod docking station, plasma TVs with English channels, champagne on arrival, bathrobes and pool towels. Plus, they have their own lounge areas complete with comfy armchairs. You'll get the VIP treatment with access to the penthouse floor, with its private rooftop pool and sunbathing terrace. You'll also get access to the Club House lounge which has a widescreen TV, DVD library and a bar. There's a dedicated Club Room desk for check-in, too. Just so you know, these rooms are for over 18s.
TripAdvisor Traveller Reviews Show more reviews »
Visit 10th to 17th May 2016 second in 6 years
Excellent holiday. Very happy overall with hotel facilities. Room spacious, lovely view, very comfortable bed, always clean and tidy. Restaurant facilities excellent, good food & plenty of choice, however very noisy due to high % young families. Pool area could be improved, no sun parasols, pity the sun loungers were fixed in lying down position. Also, despite notices re: reserving sun loungers with towels, this rule totally ignored, so no point in having the rule. Staff always very friendly & helpful. Next visit we will book "Club Class" mainly because of pool area.More
After waiting ages to check in, eventually managed to get my room. Went to freshen up and the hand towel had vomit on it, floor had stains of vomit on it. Went all inclusive but food and drinks was so bad that I had to eat out everyday & night. This place is no better than a boarding kennel for cats & dogs.More
Disappointing after previous stays at this hotel
We have stayed at this hotel before - the last time being 2 years ago. At that time we thought the food was very good and also the evening entertainment and were looking forward to another stay there. The food was still good and the restaurant staff very pleasant and obliging and the evening entertainment would have been good if not for all the children. The restaurant was half full of children screaming/shouting and running about and we found it very difficult to have a meal in peace. We tried the evening entertainment a couple of times and went down at 10 p.m.when the adult entertaiment started. We stayed half an hour and then left as the evenings were ruined with childen running all over the place while the entertainment was on. We love children but we came on this holiday during term time believing we would have a peaceful rest - unfortunately not. The hotel is spotlessly clean and we had a good holiday but we will not be staying at this hotel again as it now obviously caters more for families who probably have a great time. I would not recommend it for couples wanting a peaceful break.More
Margaret P, 186346
Not moving with the times in a good way...
Arrived on the early morning 6th may with a 6 year old. Hotel is overrun with hens / stags and Irish travellers. Previously stag / hens were not allowed in this hotel. Food isn't as good as previous years either and ridiculously lilo's are not allowed in the pool? I asked why and was told "it's the rules" so pointed out that it didn't feature anywhere on the list of swimming pool rules by the pool to be told it just is and when I again asked why, security were called! ð food is repetitive and monotonous and although you could always find something to eat we chose to eat out 5 nights out of 14. That I suppose Could be personal choice. Lifts are an out and out joke. All in all certain jobsworths and parties spoil this. I'm only 37 and I'm no stick in the mud but a little decorum in one of the nicer hotels is expected. Cocktails of the day were great, as were the majority of the quality of the drinks. Rooms are large with plenty of storage space and bathroom is large and spacey also.More
hotel was ok room good clean walls thin can hear next door talking did not sleep well sometimes people slamming door food ok bread nice pool good size not happy indoor pool not open whats why I booked this holiday lots off shops in benindormMore
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Items marked with * incur extra charges which are payable locally