Viva Ca’n Picafort is set within arm’s reach of the town centre and a sandy beach, plus it lines up kid-friendly stuff like waterslides, pool games, and talent shows.
This place goes all out to impress, with a massive pool, a splash park, and loads of sports and activities. Location-wise, Ca’n Picafort’s sandy beach is 10 minutes’ walk away and the town centre is even less.
Apartments here are modern and spacious, and some come with private gardens. Opt for a select apartment and you’ll get bonuses which you can request like a DVD player or PS3 and fluffy bathrobes.
TripAdvisor Traveller Rating
Based On 1576 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board buffet meals. Snacks. 1 visit per week to La Palapa Grill restaurant. Ice-cream for children.
Unlimited local alcoholic and non-alcoholic beverages. Local wine and soft drinks with meals. Bottled water in room on arrival.
Sports and Activities
All are included except where indicated.
Facilities► View all
A huge lagoon-style pool surrounded by well maintained gardens, palm trees and sunbeds.
Evening entertainment programme
With live music, professional shows, games, dances and shows performed by the hotel's entertainment team.
Caprice buffet restaurant
For breakfast, lunch and dinner. With a variety of hot and cold dishes, as well as themed buffets.
Rooms ► View all
select premium 1 bedroom apartment with balcony or terrace
These select premium apartments can sleep up to 4 people with a twin bedroom, an extra bed and a child bed in the lounge. Air-conditioning is available so you can keep your room cool and there's a well-equipped kitchenette - plus a lounge too. There's also a balcony or terrace providing you with some outside space. With select rooms you'll also have a DVD player, CD player and a PS3® - plus a stocked fridge on arrival, bathrobes, slippers and facilities for making tea and coffee.
TripAdvisor Traveller Reviews Show more reviews »
Mice. Illness. Miscarriage.
The hotel itself looks very impressive and on arrival we were happy. However on checking in we learnt that it was an additional â¬4 a night for our baby's cot which we had no choice about and they'd already set up in our room, they also offer upgrades at extra cost even though my booking said "balcony or Terrace" it was an extra â¬30 a night for a terrace. Anyway the rooms are large and spacious and appear clean. The pools are large with plenty to do but freezing cold. Then again we did book in October (for our babies first birthday) The food appeared to be ok, however we did see mice in the outdoor eating area and the staff where well aware, they'd run by your feet after food. After a week at the hotel myself, my 1year old baby and my partner started to vomit and feel terrible. My one year old vomited in the pool first, in front of the life guard and she just ignored him. He vomited at least six times in a row as I tried to run out the pool with him. The life guard wasn't interested and didn't even shut the pool for cleaning. We took him back the room where he began to cry in pain, had further vomiting and diarrhoea. By that night we where all the same. I was pregnant. Myself and my 1 year old couldn't move from the room we where so bad. My partner went down stairs and spoke to reception who said a doctor would be â¬90 each or to go the chemist. We didn't have â¬90 each as we'd spent all our money on the holiday plus â¬50 was stolen and â¬60 taken by the cash point. So my partner went the chemist and bought what was advised as they believed we all had food poisoning. We all only ever ate in the hotel. My partner spoke to the Thomson rep who made him fill out a form and tried to get him to sign something to ensure he wouldn't try and claim once home. That's all they was interested in rather than our welfare. We spoke to a doctor back home and took advise from the NHS website. After 3days of not eating or leaving the room our symptoms started to die down and we where able to leave the room. But still couldn't eat. The day after I began to bleed. I rang Thomson 24/7 emergency helpline in desperate help of advise of where the hospital was and how to get there and if they had a maternity ward, I was terrified of how much it'd cost but at this point really didn't care, I never had bleeding in my first pregnancy and was terrified I was loosing my baby. The man on the phone was rude and told me I should have "used my common sense and gone before the bleeding started" he was horrid. Eventually I found out the information I needed and went the hospital where I lost my baby I was told it was most likely as a result of the food poisoning as there was nothing wrong before that and food poisoning can lead to miscarriage. I was absolutely distort and returned to the hotel in pieces. The next day I had a phone call from Thomson and when I explained I'd lost my baby I was told "it's a pity you didn't go the hospital sooner". I was far to ill to go the hospital any sooner and when first speaking to the rep wasn't told anything about any hospitals or given any information like that. The person on the phone also laughed at me when I said about the sickness before hand and claimed no one else in our resort had it and we had no proof. This is untrue as there have been many other reviews within the last few weeks on here about the food poisoning and sickness.The next day we seen the rep who told me she had no time for me as she had to do a welcome meeting, that Thomson had done everything required of them legally and that the hotel were aware of the mice situation. She showed no concern about our welfare and couldn't have cared less that I was crying my heart out as I was currently and still am losing my baby. How can a welcome meeting be more important than guest welfare, especially when a young woman is sat there sobbing her heart out losing her baby!? We had to have the room deep cleaned a number of times due to the sickness and the baby's pram too. The cleaner sprayed my clothes with bleach and ruined them. We told reception who took my details and said a manager would be in touch but this hasn't happened so far and I very much doubt it will. What we experienced was the worst week of my life and to think we paid just under Â£2000. They seriously need to get the cleanliness of the eating areas sorted out as it's unfair on guests to put them as risk. The rooms guests have been ill in should also be cleaned properly. We are heartbroken at the loss of our baby. Watching our one year old so ill was also awful. I just keep blaming myself for booking this holiday. Never did I imagine to waste a week sick in the room unable to move/eat followed by coming home losing my unborn.More
another great week, our 6th visit.
We had no hesitation in booking this hotel for our 6th visit. We really enjoyed our holiday, but did notice quite a few changes this time. I hope with the new swim up and private sun lounge rooms on the top floor, that the hotel will not out price itself. The rooms them selves could possibly do with a bit of T L C, although we still enjoyed ourselves.The food and drinks on the all inclusive were first class. Probably the best bit is the wonderful staff, so friendly and attentive.More
We stayed here in 2005/6 and just recently, my young son absolutely love it, plenty to do, the pool was brilliant for both adults and children. The food was really nice, buffet style plenty of choice, and it was always hot, my husband's jaw dropped with the choice of sweets. The rooms are well maintained, nice and clean with a maid service, the staff were wonderful, always smiling and happy to help you. Highly recommend, would go again.More
We have just returned from the Viva Can Picafort. We stayed for a week in a one bedroom apartment non-pool facing. These apartments are always clean, spacious and have a small kitchenette. As usual, for the Viva chain the room was fine. On arrival were offered an upgrade from our 1 bedroom room to the swim-up suite for â¬30 per night for the length of the stay. Having seen the swim up rooms this rate I found to be quite high. The rooms are nice with direct access to a small pool but not worth the extra â¬210. Possibly I think half of this was a reasonable price to ask. At this particular hotel there is no Adult Only Pool on offer so in the both pools at any one time there can be Kids Clubs taking place with very loud Euro Pop Music and Pirates doing Zumba with large groups of children! So if you like peace and quiet - maybe not the best choice. The location was super, 5 minutes walk from the centre and the beach. Staff were friendly and the complex clean. Highly recommend for families but maybe not couples. More
Nice hotel but some rooms need attention
We spent 8 nights with our 15 month old daughter here and had a great holiday, however there was room for improvement on our accommodation. We booked a swim-up garden room. Whilst lovely and spacious with a handy kitchenette, as soon as we walked in there was a very strong smell of damp from the bathroom. Tiles were cracked and the shower mouldy and unpleasant. We immediately spoke to reception who were helpful and understanding and immediately happy to move us to another room. The second room was better but still didn't smell wonderful, however it was getting late and we needed to get our daughter fed and in bed after a long journey. After a couple of nights a smell of 'drains' was coming from the sink and the damp smell just wasn't declining, also the air con was pretty non-existent so we asked to move again and once again the management were helpful and apologetic which we appreciated. We moved to another room which was better with no bad smells. The air conditioning was no better but it was a cooler time of year so tolerable. Other than this, the hotel was great. The restaurant and food were fantastic with a wonderful selection of dishes on offer. It is brilliantly well set up for families with small children with lots of high chairs, colourful plastic crockery and plenty of delicious options for children to enjoy. Also very clean and staff friendly. The pools are spacious and the children's pirate pool just ideal for our little one who adored the slides! The hotel is a short walk from the sea front with a nice soft sandy beach with lifeguards that is perfect for building sandcastles and paddling.More
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