With a seaside setting and a long list of things to do, the Riu Caribe sets you up nicely for active holidays.
A talcum-white beach nudges up to the edge of this hotel, meaning you never have to travel far to feel the sand in between your toes. A five-minute car ride, meanwhile, will drop you into lively Cancun.
Inside, the hotel favours a modern look. The high-ceilinged lobby, for example, is all white walls and bright-orange accents. Bedrooms follow the same minimalist theme, with stark white offset by royal blue.
TripAdvisor Traveller Rating
Based On 7450 reviews
- Official Rating
Honeymooners receive a bottle of tequila and a fruit basket. Please contact us when you've booked your holiday to qualify.
All Inclusive - Here's what you get
All meals in all restaurants. 24-hour snacks
Select soft and alcoholic drinks. In-room minibar. 24-hour All Inclusive bar with self-service drinks and snacks
Sports and Activities
All are included except where indicated.
Facilities ► View all
With sunbeds and parasols.
RiuLand Kids' Club
Open daily. Available for children aged 4-7 and 8-12.
Daytime activity programme
For all those adrenalin junkies out there, there's a wide range of activities to get stuck into. Expect windsurfing, body boarding, scuba diving* and catamarans. If you're interested in scuba diving, then there's an introductory lesson which takes place in the pool.
Rooms ► View all
Double Room with Sea View and Balcony
These bright and spacious double rooms come with a balcony that overlooks the sea. They have 2 US queen-size beds. Plus, you'll also find essentials such as air-conditioning, Wi-Fi*, and a flatscreen TV included.
TripAdvisor Reviews Show more reviews »
The best hotel choice in Cancun
This is our 6th trip to this hotel since it opened. We were greeted by Luis, he truly has exceptional customer service. He listened to our needs and tried to help us get what we had requested. We got rooms in 7th floor facing the pools and beach. The view is still a sight to behold. The rooms were recently renovated (mostly the bathroom). The waiters and waitresses are a hit and miss. There are times that they are so attentive and sometimes they don't even acknowledge us that we have to get our own drinks. We still tip them since they are probably tired but it would be nice to have a consistency. The beach is still calm and clean. The man made reef is still teeming with fishes that you can skip snorkeling trip and just go in front of the hotel to see the colorful fishes. The only new thing that I do not like is that they built a new pier and boats for tours are now coming from this beach (the exhaust smells). They still clean the sands daily and try to remove the seaweeds. The pool, the water is always warm. If you get too hot, take a shower and go back in. We didn't swim in the big pool this time but based on past experiences the water would probably be warm as well. The new activity that they added was the balloon/foam party. It was a lot of fun! They still have daily shows that are unique and fun to watch. They always try to include kids in these shows. My son loved going every night. The hotel has great performers. One of the complaints guests used to have was the reservation process. They have eliminated that and started the first come first serve process. It seems to work better but if you have a big group, I suggest going down by 630 (FYI - everyone in the party must be present for them to get you a table). There are a lot of chairs/sun beds available on the pools and beach. Felix works at the smaller pool, very gracious and hardworking. Both Felix and Luis needs a raise. These are excellent customer service that RIU is always known for. The buffet is open for breakfast, lunch and dinner. The outside restaurant for lunch and dinner. The pizza place opens at 1130pm (near the 2nd pool). They have the Mexican and Asian places which only opens at night. I would recommend a sunset dinner at the steakhouse (don't forget to bring bug repellant). They also have a pop out stand during lunch time in between the pools. The food varies from day to day. If only the have room service..... Housekeeping (Chuchi) was efficient and friendly. Our room was always clean and we did not lose anything. On my birthday, they decorated the room with balloons and streamers. A plate of various fruits and a small bottle of tequila. These special touches makes the hotel and staff stand out. Thank you housekeeping team! Time and time again we go back to this hotel. The people make it special and memorable. We hope they take care of their reef and not allow anyone to fish from there. Until the next time.....More
We booked two rooms and stayed July 6-13. Beach was wonderful and water was warm. Food buffet was consistently very good. Rooms were nice and we had great views, including a nightly pirate ship with fireworks. The restaurants were good too! There was a steakhouse, an Asian, and a Mexican place. My wife and two teens were always happy with the food. I heard other guests complaining about the food, but I disagree with their pickiness. Unfortunately I never attended the nightly entertainment in the ballroom so I cannot comment on the shows. The poolside entertainment people works so hard! The mattress was not that comfortable and because of the tiled hallways noise carries. For the best coffee, go to the lobby bar for cappuccino. Why do I rate this place as excellent? The staff was so friendly and hardworking! We would definitely returnMore
Family vacation 2017
The entertainment is great from morning til night. The Entertainment crew gets you going at the pool in the morning with some fun aerobics, Mini Me(wish I knew his name) is awesome and puts out great energy, he went from pool activities, to entertaining the little's in the evening, to performing in some of the nightly shows, as well as many others on the entertainment staff. Food-Steak house not so great, food served cold. Mexican restaurant was tasty. The buffet had a wide enough assortment each meal. and scoop yourself ice cream, I think the kids stopped in multiple times a day just for that. Felt safe and welcome. Didn't spend much time in the room, but slept well and had an awesome vacation. Can't wait to go back!!!More
This is a lovely hotel, on the riu chain. The food is alway varied and tasty 😋. You have a wide choice in the main restaurant. The steak house is not to be missed. There is shade on the beach. Which with most riu the hotel is right on the beach. This is a proper all inclusive, with mini bar in room. They clean the beach every morning. There is a mini market which come to the hotel, that sells all different goodies. The entertainment is top notch.rooms are a good size comfortable. Snakes are served all night in the sports bar. The lounge bar is great spent most of my time in there, both times I have been.More
Stayed at the Riu Caribe last week in June for 11 nights, flew out of London Gatwick on the newest of Thomson Dreamliner firstly let me congratulate Thomson on their flight, I've flown long haul with BA, Virgin Emirate and Qatar and the Thomson flight in economy beat them hands down more legroom better meals and service and more punctual well done Thomson. Be warned after a 11 hr flight clearing Cancun airport isn't the best big queues for immigration and then have to scan your bags out of customs but once cleared the airport again well done to Thomson tui reps are everywhere and on to the coaches for the trip to the hotel. Now to the hotel on arrival check in was very organised porters will help you with your bags the you are taken to the bar area where you are given a drink and all checked in together and give the low down on the all inclusive and the hotel then you are given your key card and off to your room, I thought this was a good idea saved a long queue at reception. On to the room was a little disappointed at first as we were allocated at room on the 5th floor with a side view, I asked to change the room which wasn't a problem but would be the next day in the end I kept the room as the view was nice as was the room and it was quite in that part of the hotel some of the full sea facing rooms would be over the pool and entertainment areas and would be noisy. The room was well appointed nice comfortable bed big shower room with a good shower and plenty of towels the air conditioning worked well and kept the room cool there's a well stocked mini fridge and optics on the wall with whiskey vodka and gin all in all 9/10 for the room. Food... The food in the main buffet restaurant is very good for an all inclusive loads of choice and good quality you can certainly make a meal in there. Slight gripe the food could be warmer but the salad is cool and well presented the staff are great with drinks etc there are themed nights every other night all in all 9/10 The a la cart restaurant there are 3 a Mexican that's was good but could have been better very nice authentic restaurant but the food wasn't that tasty quite bland and not hot staff seemed in a flap and not organised 5/10 The Asian didn't eat there but looked busy so can't comment on that The steak house was appalling dined there twice first time was ok food well presented but the steak was very poor full of fat not good at all but thought would try again..mistake staff were rude as they were busy they were totally unorganised no one especially the head waiter had a clue what they were doing dirty food trolleys left in the restaurant the meal came and it was stone cold and I mean stone cold just walked out and left it disgusting -1/10 Pizza house was amazing in the day beautiful pizza made to order waiting time about 10 mins staff were great 1 bar man 1 chef and a waiter they knew exactly what they were doing. A credit to the hotel 11/10 Bars all very good drinks are premium brands good cocktail choice and good staff only let down really I'm a beer drinker and the beer choice was 1 that's it no bottles just draft. Good table service and drinks brought to the sun loungers on the beach and pool can't fault that a special mention is christiano in main bar in the evening he's fantastic works his socks off never without a drink on the table. To quote his phrase to the hotel "good decision" that you employ him he's a credit to you 11/10 also a mention to Vincent in the sports bar his bar is little used really but he was always polite and we never had an empty glass again 10/10 for him. The pools are great, big spacious and plenty of loungers didn't like it down the end where the swim up bar was this attracted the younger crowd who spend every waking minutes drinking and getting louder and stupider by the drink. That was a let down really we are all on holiday and want to enjoy ourselves but they let it down a mix of loud brits and Americans who don't know who to behave after alcohol. -1/10 The quite pool was nice though good loungers and nice people. The beach is stunning warm sea soft white sand 10/10 Beware when in the sea there's a large area of rock it's well visible due to the change in colour of the sea it's about waist height as you go in the surface of that is very sharp if you walk on it you will end up cut. Over all had a brilliant holiday here the hotel rates itself 5 star it's not but it's a decent 4 star. Also in the public areas of the hotel there is no air conditioning as a result it's very hard to escape the heat. I recommend the place to a younger clientele if your say over 40 and want restful Holiday or your a family with young children I wouldn't recommend it.More
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Items marked with * incur extra charges which are payable locally
Just to let you know the Riu Caribe will be rated as 4T from May 2016.