Luxury Bahia Principe Cayo Levantado Don Pablo Collection

Set on a hideaway island with palm-edged pools, luxe bedrooms and a first-class dining scene, the Bahia Principe Cayo Levantado makes an ideal romantic retreat.

This Couples hotel is set on the tiny paradise island of Cayo Levantado, cocooned by white sands, turquoise seas and nodding palm trees. And it was voted one of the top ten best All Inclusive hotels in TripAdvisor's 2013 Travellers' Choice awards.

Outside, the property features a couple of palm-fringed pools, while inside, you can expect big, stylish rooms with king-sized canopy beds, lounge areas and hydro-massage bathtubs.

TripAdvisor rating

Based on 2774 reviews

  • Official Rating
  • 209Rooms
  • 2Lifts

All Inclusive - Here's what you get

Food

24-Hour All Inclusive. Buffet meals and an optional à la carte dinner. Snacks can be ordered 24 hours a day.

Drink

24-Hour All Inclusive. National and selected international alcoholic beverages including beer, wine, spirits and cocktails and soft drinks

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Outdoor pool

Including sunbeds and towels.

Don Pablo gourmet à la carte international restaurant

For exquisite international cuisine.

Non-motorised watersports

You can enjoy the non-motorised watersports for 1 hour a day free of charge.

Rooms ► View all

double room with garden view

Double room with garden view sleeps up to 3 - can be sold as a single. This room comes with bathrobes, slippers, 24-hour room service, flatscreen TV, ceiling fan, coffee-maker and a hydro-massage bath in the bathroom. You'll find this room located in the rear garden view buildings around the island.

double room with garden view

Double room with garden view sleeps up to 3. This room comes with bathrobes, slippers, 24-hour room service, flatscreen TV, ceiling fan, coffee-maker and a hydro-massage bath in the bathroom. You'll find this room located in the rear garden view buildings around the island.

TripAdvisor Reviews Show more reviews »

Honeymoon

We travelled to this hotel for our honeymoon on the 24/8/14 for two weeks. The real downside is the journey. We booked premium seats on the Dreamliner to find out that our plane was replaced with an old 767/763. To say the journey was horrendous is an understatement. My husband is 6'3" and sat in just an economy class seat for 9 hours with his knees rammed in the seat in front. We booked a private taxi that is supposed to take 2 1/2 approx, ours took over 3 1/2. Drove like he was in the grand prix narrowly missing many families travelling on mopeds (I kid you not) Half way through we had a blow out and spent half an hour on the side of the road whilst the tyre was change with an armed guard again I kid you not. We reached first part of hotel which you then take a boat to the main hotel. Now for the hotel. We arrived very late and was greeted with a cocktail and asked if we would like some food from the buffet. We was shown to our room which was in the main hotel and the view was overlooking the kitchens. We also arrived in the rain so the entertainment was inside, we could hear all this in our room. We tried to change the room but the receptionist could not do this so we done this the following morning with the lovely Franz. We eventually got a villa overlooking the sea (villa 11) These are lovely villas but could do with stronger lighting as they can be quite dull especially in the bathroom. First the good points: Food was really delicious. Buffet was lovely with a different theme every night, the rib eye and the Beef Wellington was just divine. Gorgeous salads and desserts, there really is something for everyone. We also dined out at the Don Pablo twice, would thoroughly recommend the tasting menu. We also tried the Mediterranean, was ok but preferred Don Pablo. We also dined in The Garden Grill on the opening night. We was not over keen, starters and desserts are buffet only the main course is served to you. The bar in the quiet pool was good with great staff, especially Daniel who constantly was arriving with drinks even when we went round to the jacuzzi pool he was turning up with water. There are countless staff who work so hard. A few mentions go out to Eunice on the morning buffet who reserved our table every morning and decorated it with fresh petals and leaves. Melvin, Maria, the two Jose, Julio, Raymundo. Also to Florencio who went out of his way to help my husband who is a diabetic and suffered many hypos whilst there, he made sure there was always fresh orange juice in the fridge and was always making a point morning and night to make sure he was ok. This hotel is total chillout, the beach is absolutely gorgeous. Most of the guests are really friendly,Our evenings were lovely and chilled, relaxing with cocktails watching some shows with some wonderful friends that we met. Now for the negatives: As stated earlier this was our honeymoon and was told that you get little extra touches to make this holiday special. Well we told numerous staff that this was our honeymoon and we never got none of the special touches that other couples experienced. So in that respect this was just another holiday not as special as we hoped for. The sunbeds round the quiet pool were taken by at least 7am most days, we got there around 9.30 most days and no sunbeds with shade available. All were reserved which shouldn't be allowed, on one particular day, someone put their hats on the beds and didn't return to the beds for 7 hours, totally unacceptable and the pool staff should remove any garments holding the beds after one hour so everyone gets a chance on these. They also removed all the cabanas from the quiet pool so shade was really limited and now only have the canopy's. They could also do with more sunbeds on the beach as we went down after lunch and none were available. They are in the process of building more villas which makes you wonder how they will accommodate more people on the beach and round the quiet pool. Now for the return flight: after arriving at the lobby for our 9.30 boat ride, we was told by Franz that we had a delay which then turned into a 24hr delay as Thomson had cancelled our flight. our very useless Rep Jessica, turned up at 12pm to tell us that they was trying to arrange our flight home went for lunch and left. She then left Franz to tell us all what was happening with our flight and relaying messages and sorted us all out with a room until we knew what was happening. Thomson sort your staff out, she should have been there to answer questions and just ensure that we was all informed and aware of what was happening. We ended up with a 16.5hr delay. No Dreamliner again and once on the flight all we had to eat was a breakfast and ham roll towards the end of the flight. They ran out of miniature spirits, my husband had the last diet coke, I asked for coffee and was told that I couldn't have one as they only had enough to go with the ham rolls. Again my husband was crammed into a seat and then the passenger in front reclined her seat to about 4" in front of his face. I asked the attendant if he could ask her to just put it forward as no one should travel in these conditions but was told it is her right to sit how she wants, we had no rights apparently for a comfortable flight, totally inconsiderate and very rude cabin staff, well just one in particular. Thomson we will never ever fly or holiday with you again, your customer service is appalling and now in the process of claiming refund for the delay and lack of premium upgrade. Reading the reviews this is on going. We would we go back, no, the journey is too horrendous. Why Thomson don't fly to Samana is beyond us. Totally ruined our honeymoon. We also like to try new places.More

lynnsteve, Norfolk, United Kingdom

WOW amazing island of luxury!!!

Where to start, well we stayed here for the last 4 days of our holiday in the Dominican Republic and we are so glad we managed to transfer to this resort. From the minute the boat arrived we knew we were in for a great stay, frantz welcomed us calling us family and welcome home, we really did feel at home. The hotel staff are fantastic with always a smile on there faces and nothing is too much trouble. Our junior suite room was in block 26 a brand new complex and was amazing and by far the nicest room I have ever stayed in and I have stayed In quite a few 5 star resorts over the years. The restaurants were fantastic, Don Pablo and the new garden grill were the al la carte restaurants we visited and food amazing in both especially the don Pablo its a must to eat at. The lobster and fillet steak 10/10. Making reservations is the easiest I have ever had and loads of availability even on the day of booking, impressed compared to other hotels restaurant booking services. The buffet restaurant quality of food and range is impressive and again the best I have experienced and food hot instead of just warm like some hotels. We visited the spa for a couples packaged and highly recommended as excellent ad romantic and the massage was excellent. The main pool was lovely and nice and chilled, beach pool excellent too. The beaches were amazing and like paradise choice of two private ones the lazy and wavy beaches and the public beach amazing to but recommend visiting the public beach after all the boat trips have left at 5 pm so it is more relaxing. Only downside to the holiday was travelling with Thomson, delayed 24 hours on the way back and delayed on he way out from Gatwick and didn't get to fly on the Dreamliner either time as had technical faults both times which was disappointing and the rep is no use at all. The transfer is 4 hours which is not fun but trust me worth the travel once you arrive on this paradise island. You really don't need to worry about small building works on the island as noise is kept to minimum and it didn't effect us one bit. The hotel is the best hotel I have visited in 20 years of travelling and is pure luxury and you will enjoy perfect relaxation whilst here. I will be travelling back here again and I am someone who likes to see new places all the time and never travels back to the same hotel so it must be great for me to say that. Fantastic resort and hotel don't hesitate book today you will not be disappointed.More

Adam_D190, Barnstaple, United Kingdom

We really really liked it

After last years disaster in 5* cuba we wanted to see real 5* hotel and oh boy we did. Transfer to and from hotel was nice and fast, management waiving good buy was unexpected and really special. We lived at 23103 (villa 23). If u bothered by night noise its not a best choice for u. But its conviniently located even though it doesnt look that luxurious. All amentities are there but i didnt pay attention to other reviews and was wrong- bring own triple power outlet. In morning we walked on public beach then back for breakfast (very nice taste and selection) then hotels beach till 5-6pm. Lunch we had at beach restaurant (same here- overall food was outstanding). Plenty of shade in both pools and beach. In evening dinner and walk around with shows or drinks. Entertainment is good- interesting enough. So are beach programs. Wavy beach is just that, calm beach is very good but try walking into water on east side- less rocks. I must admit that food and service here are beyond what i ever expirience in all inclusive- super good. Whoever manages stuff deserves a trophy or a bonus. We really liked that, from personnel we dont have a single bad word about anybody. Good word- our eve server Ceneiva (sorry if misspell), outstanding at her job. So to sum up wanted to say Tnx to everybody in hotel who gave me a perfect week More

vovusya, london, ontario

Very Friendly staff very good food nice beaches in total a Five stars resort

came back on the 13 of September 2014. Thanks goes to Frantz service desk and Martin the head Butler, Bernardo and many more who always trying their best to make your stay an enjoyable one. Very Clean resort keep up the Good work ! will definnetty return.More

Jean K, Pickering, Ontario, Canada

Out of this world!!

We visited this Hotel for two weeks beginning the 24/08/14. I don't want to tarnish this review by the terrible service from Thomson's or the transfer time as this is not fair to the hotel themselves but they were absolutely appalling as was the Thomson rep Jessica. However this has absolutely nothing to do with the stunning service and location we received at this hotel. We arrived to the Island in the dark, so we were unable to truly appreciate the beauty of what we had arrived to. After the short boat transfer to the island we were introduced to our Butler David and shown to our room in Villa 11. David was so helpful and really warming - we knew straight away we were in safe hands, he straight away found out it was our anniversary whilst we were staying there and we could tell he was up to something :-). It wasn't until the morning we truly appreciated our beautiful view from our balcony. Due to the time difference we were awake extremely early so decided to get our bearings and have a wander around the island, two days prior to us arriving there had been some terrible storms which had left everywhere wind swept. As we were up way before the day staff had arrived we didn't realise how extremely hard the staff worked to ensure any damage caused by storms, rain, bad weather was dealt with promptly and as quickly as possible. Every time during our stay there was even so much of a small rainfall staff worked so hard to quickly dry all of the chairs, sweep away puddles and leaves.... we were blown away by how hard they worked to keep everywhere immaculate. Once we had our bearings we realised what a nice spot our room was as it was fairly central to each hot spot around the island, such as the beach, pools and restaurants, all of these being a short walk away. However if you didn't want to walk a buggy would soon pass by and take you where ever you would like to go and always with a smile on their faces. The restaurants were fantastic, a new a la carte restaurant opened whilst we were there giving us a choice of 4 A La Carte restaurants and a buffet in the evenings, 3 buffet lunch restaurants and 2 Breakfast restaurants to choose from. The Buffet was amazing and we have never ever experienced food like it, absolutely amazing. I can not understand anyone who could not find something they liked. The main buffet restaurant always had so much to choose from that we only actually visited 2 of the A La Cartes - Don Pablo and The 'New' Garden Grill. The Garden grill opened in the second week of our Holiday and the steak was beautiful - really yummy and cooked perfectly to our taste. Don Pablo we visited on our anniversary and it was stunning. Don Pablo was booked for us by David (Our Butler) a note was popped under our door with the reservation time - we did not even have to think about booking it because David was already on the ball, this was a pleasant surprise. On our Anniversary we returned to our room which David had decorated with Rose petals, candles, bubble bath, Sparkling wine and a banner on our door... we were blown away by this. We really were touched by the efforts made for us and extremely overwhelmed. We arrived at Don Pablo and our table was beautifully decorated with fresh flowers and leaves from the gardens and to round the meal off we were presented with a cake which said Happy Anniversary and a candle... Absolutely amazing. Thank you so much David. The Pools and beaches were fantastic, we spread our time around each of them to make the most of everywhere but most of our time was spent on the windy beach and quiet pool. The pool & beach bar service was brilliant, Wenny & Fernando were fantastic and worked so hard. They always had a smile and many occasion you would go to the beach bar and they would be singing and dancing which gave a lovely atmosphere. Service in this hotel is simply amazing and i couldn't name every single person who looked after us as they were all brilliant. Ariel & Paula were our favorites as we just clicked with them and they always remembered us wherever we saw them and were so kind and attentive, they are true diamonds. All the staff are really. Drinks well there also were amazing, fantastic cocktails, lovely coffee, there was soooo much choice you didn't know where to start. This leads to an extremely special mention.. Pablo... excellente!!!! He was amazing, he was a waiter in the lobby area and well you just couldn't walk pass him without him greeting you with his enormous smile, what a lovely lovely man. He always worked so hard and was always running around making sure everywhere was cleared and that everyone had a drink in their hand. Amazing man and he most certainly was EXCELLENTE!! :-) Thank you so much Pablo. Boring bit - yes there were little works going on around the island but so what ! This place is beautiful, the staff are amazing, the food is to die for and i am certainly not worried about a few noises from workers who also worked their socks off. Lastly the entertainments team were also so kind and friendly making every effort to be nice to you and make you feel welcome. We didn't watch too many of the shows or visit the beach bar on the public beach as we were too tired from making the most of our day times but all the same there was never a dull moment. The evenings we did stay up were spent with some lovely friends we had met. Would we return in a heartbeat, we wish we could pick this hotel up and take it with us on every holiday - we just wouldn't return with Thomson's or the long transfer. A Final thanks to Franz who looked after us so very well in relation to our flight delay, Thomson need to take a leaf out of your book i think, we appreciate all you did for us making the delay bearable. Thank you so very much.More

TraceyLawes, Rushden, United Kingdom

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