Set on a hideaway island with palm-edged pools, luxe bedrooms and a first-class dining scene, the Bahia Principe Cayo Levantado makes an ideal romantic retreat.
This Couples hotel is set on the tiny paradise island of Cayo Levantado, cocooned by white sands, turquoise seas and nodding palm trees. And it was voted one of the top ten best All Inclusive hotels in TripAdvisor's 2013 Travellers' Choice awards.
Outside, the property features a couple of palm-fringed pools, while inside, you can expect big, stylish rooms with king-sized canopy beds, lounge areas and hydro-massage bathtubs.
TripAdvisor Traveller Rating
Based On 2991 reviews
- Official Rating
All Inclusive - Here's what you get
24-Hour All Inclusive. Buffet meals and an optional à la carte dinner. Snacks can be ordered 24 hours a day.
24-Hour All Inclusive. National and selected international alcoholic beverages including beer, wine, spirits and cocktails and soft drinks
Sports and Activities
All are included except where indicated.
Facilities► View all
Including sunbeds and towels.
Don Pablo gourmet à la carte international restaurant
For exquisite international cuisine.
You can enjoy the non-motorised watersports for 1 hour a day free of charge.
Rooms ► View all
double room with garden view
Double room with garden view sleeps up to 3. This room comes with bathrobes, slippers, 24-hour room service, flatscreen TV, ceiling fan, coffee-maker and a hydro-massage bath in the bathroom. You'll find this room located in the rear garden view buildings around the island.
beach villa with jacuzzi®
Beach villa with Jacuzzi® sleeps up to 3. This room comes with bathrobes, slippers, 24-hour room service, flatscreen TV, ceiling fan, coffee-maker and a Jacuzzi® on the terrace with a small porch facing.
TripAdvisor Reviews Show more reviews »
Pre Christmas Break
The only thing you can say about this hotel, is that it is brilliant. The staff are really good, and cater for your every need. The site is very large, with a number of different hotels scattered throughout the site. Having said that, they did not interfere with us as we were in the adults only section, and they applied the rule. We booked the holiday through Thomson, and although the flight is quite long, the time soon goes. When we arrived, we were allocated a room that we did not like, however when we raised this with reception, they offered us another room without any fuss. The food is good, although, it is repeated every week, so it can get a little monotonous as we were there for 2 weeks. The entertainment is good, with a lot of variety offered all over the site, but again, this is repeated every week. The hotel offer a turn-down service, but this can sometimes be quite late at night, and on one occasion we were ready for bed when the staff arrived. The only negative thing I can say, is that you are pretty much confined to the site unless you are prepared to pay for taxis to take you to the local towns. All in all, it was a vey good holiday, and we would certainly recommend this hotel to others.More
terry_stanford, Hitchin, United Kingdom
Relaxation on a beautiful island
We have just got back fro a fantastic two weeks at the Cayo Levantado, and what can I say? The island is absolutely beautiful, it is lush and green and kept in immaculate condition by a host of gardeners. The accommodation is lovely, very clean, coffee percolator, mini bar, huge beds turned down each night with chocolates on your pillow, the bathrooms are also very clean with a fantastic shower and jacuzzi bath. There are three pools, one near the private beach and one near the middle of the island and a Jacuzzi pool all are lovely and clean, although cold with waiter service and plenty of sun beds and shade if you require. The private beach is split in two, on one side the sea was quite rough whilst we were there which was great fun and the other side a little calmer. They are just what you imagine a desert island beach would be, absolutely beautiful. The food was great, there are 4 A La carte restaurants and a buffet. You can use any of the restaurants although you need to book A La Carte, you can do this in the lobby or, as we did, use the app on your smart phone(very easy). We only used the buffet once, for the sea food buffet which was great. Our favourite restaurant was Don Pablo's, the lobster was great as was the filet mignon we also loved the crepe suzette cooked with lots of flames in front of us. Apart from the location, the one thing that stood out in our mind were the staff, they are absolutely lovely and friendly always greeting you with a smile and they couldn't do enough, I haven't got room to mention them all, but, Yenaida & Eudy in Don Pablo and Emmanuella, our butler (yes really) were particularly lovely. Any problems I hear you ask, our 1st room (315) although lovely overlook the staff area and was quire noisy with no view to speak of, as we like to sit out on the balcony in the evening my wife mentioned it to the reception who were able to move us the next dat to a room (27107) which was much quieter with a nice view. As mentioned in other reports it is a long transfer. If you choose this hotel I feel sure you will have a wonderful time.More
andybecky2014, Bedford, United Kingdom
Our Best Yet
Forget all the moans about the transfer which is a bit on the long side when you get to the hotel it is all worth it.We spent two weeks totally relaxing in the most beautiful setting with the best staff we have ever experienced nothing was too much trouble and always done with a smile.We stayed in a villa room which we felt to be worth the extra especially with the view we woke to in the mornings. The food was really good in the buffet restaurant with plenty of choice,we tried all four a la carte restaurants with Rodizio and Don Pablo being our favourites and most used.The beaches were not the best but we're ok the pools were excellent and sun beds were not a problem to get.I have left it a while to write this review to make sure we still felt the same as when we arrived back and we do. It is the best holiday we have been on and we will return. Ps Jessica is a brilliant rep.More
Well what can I say about that is different from what everyone else has said already? Nothing. It is fantastic. Iâll break my review down so that you can skip to parts that may be relevant to yourself. Journey: Yes, itâs tedious and tiresome! But Thomson do warn us about it. The Dreamliner is brilliant. Before you board the coach, you will be offered a bottle of water, but drinks will also be available on the stop off which is about half way through the journey. A large beer cost $5, so you might want to keep some cash on you should u fancy a drink. If you arrive at night, if is a bit confusing when you get off the coach as you canât see the harbour where you get onto the boat, the main reception just looks like a hotel on its own. We checked in here, then made our way down to boat. It is so breath taking walking down the pier, and again when you see the island approaching! It was a romantic moment that I will never forget. The porters look after your luggage as soon as you get to the mainland reception, and you donât need to worry about it again until you are in your room. As others have mentioned, you are greeted in the reception with a nice soothing cocktail and then escorted to your room. Rooms: We were on honeymoon, so were kindly ungraded to a Villa (15) although we have only paid for a Jnr suite, we ended up with either a superior or deluxe, Iâm not sure of the difference. It was huge and the bed was so comfy, that I dreaded returning home to my own! We had a huge private balcony, with a partial sea view. Sadly there was a big ugly tree right in range of the view, but oh well we werenât planning on spending our honeymoon on the balcony anyway! Room service was prompt but we only used it once anyway - on arrival. Entertainment/Beaches/pools: Fantastic once again! We spent most our time at the Brazilian pool as it was closest - very quiet and tranquil, though the entertainment pool was hardly loud, unless they had the aerobics on. The private beach was lovely, but we preferred the public as it was far more picturesque and less rocky. There are vendors, but a polite yet stern no thank you whilst youâre walking away seems to do the trick. The beach at night was a little bit boring to be fair, as not many guests go down unless itâs the beach party. But it does the trick should you not want to go to bed. As others have mentioned, the entertainment is quite boring. It seemed to me that the entertainers were too busy dancing with each other at the beach party, than to entertain the guests. Staff: Once again, I have no qualms with staff. Canât fault a single member and they will all go out of their way for you â nothing ever seemed too much. Special shout out for Gabriel, David, Miguel and Maria. Speaking of David & Gabriel, these friendly guys are the butlers. Contact these guys if you fancy a nice romantic night in with a candle lit bath, rose petals and champagne. This is all inclusive! Excursions: I booked my excursions through tauro tours (google it and I think itâs the first site to come up). Melvin is FANSTIC. His prices beat the hotels, and what a guy he is. He speaks great English and is very accommodating. Email him before your travel, he will book you on the tour then pick you up on the said date. We also did the zip lining (through the hotel as Melvin did not offer this). That was also great. If youâre hoping to do the sea lions, sadly they are not there anymore. General tips: I would personally only take USD and not pesos. If you want photographs, I highly recommend them as ours were fantastic yet pricey, I was slightly annoyed to see that someone only paid $40 for 10 when I paid $300 for 45 surely the more you have the cheaper it should be, so make sure you barter. Also, and this was quite a bad point for us â the premier club are a pain. Escarly in particular, gave us evils and made us feel uncomfortable all holiday because we did not attend the â1hour aka 3 hourâ meeting. She will also trick you into having the information from here by saying âoh please come with me honeymooners we have a welcome gift.â Donât be fooled. One last thing to mention with this being our honeymoon, we didnât feel very âspecialâ if you like, just ordinary holidayers. Going to the a la cartes, we saw people who had rose petals scattered on their tables with a bottle of bubbly by their side. This small touch would have been greatly appreciated but we appaeared to have slipped the net even though we told guest services. We were greatful for the upgrade but a few small touches like this would have made our holiday extra special. Iâve wittered on a lot, so if you have an questions I will be obliged to help!!!More
nejohnson15, stoke on trent
A Beautiful Hotel
We stayed at this hotel for 2 weeks in November for my husband's 50th Birthday! The transfer from Puerto Plata including the short stop off and the boat across was actually 4 and a half hours. It is a long transfer and the hotel is beautiful when you arrive, but personally I felt that Thompson could go that extra mile to the Airport in Samana which is only an hour away. Its good enough for other Airlines so why not ours! The Thompson flight was 8 hours and excellent on the Dreamliner compared to other planes. However, don't let this put you off. General - There was wifi pretty much everywhere in the hotel. Some areas slightly slower than others but we found the wifi in our room very good. There was plenty of drinks to choose from with a large range of cocktails. We found that Alcohol was often local drinks and only sometimes premium branded - for a 5 Star hotel I would expect premium but you could drink as much as you like (if that's what you want to do) and their Cava and Bucks Fizz was in abundance too. So can't really complain. There were free taxi's on the island to take you around if you wished. You can even call them from your room to pick you up and they always stopped when you were walking to check if you wanted a lift. Waiter service around the pool & on the beach was very good although sometimes it was a while between each waiter coming round, and there was always at least one bar in the vacinity to go to if you couldn't wait. The grounds were lovely and very well maintained, I likened it to a Landscaped Jurassic Park without the Dinosaurs! Every day maintenance teams were working to keep the grounds looking lovely. Towels were provided by the hotel & there were no towel cards. You could take as many as you like but this caused problems as some people were taking two or more each and often there were no towels left if you arrived at the pool about 10am. Sunbeds were in short supply sometimes but we generally never had a problem as there were 3 pools & the beach to choose from! Sadly It was the same old situation as other hotels where the same ones have to get up at the crack of dawn just to get a particular sunbed!!! I even saw one couple with beds in the shade and bed in the sun! Its the first time I've seen that done! We just got what beds were available and were happy with that. There was an ok selection of trips depending on what you are looking for. Jessica the Thomson rep was helpful when needed and her opening Welcome Meeting was one of the best I had ever attended. We never went to the show 'beach party' but heard it was very good with an excellent atmosphere! Rooms - You are checked in while on the transfer to the hotel to save some time so you can go straight to your room on arrival if you wish. We got a Deluxe Superior Suite and were not disappointed in fact it was far better and bigger that we had anticipated and was beautiful. It had a very large comfortable bed and a Jacuzzi bath in the bathroom and one on the terrace. There were also 2 tv's and a lovely sitting room and patio. My only gripe with this room was it would have been better on the other side of the Island to get the late afternoon/evening sun before you went for dinner. There was also an ironing board, iron & umbrella in case these were needed during your stay. The mini bar/fridge was re-stocked daily and the room was cleaned everyday. In the evening, the maids would do a turn down service & would leave chocolates on your pillow which was a lovely touch. Food - We could not fault the food at all! It was excellent. The main buffet was excellent & had a different theme every night. If you like seafood you'll love the Gala night This is the only hotel I have been to where I was able to have lobster in the buffet. In the main restaurant and the pool restaurant the breakfasts were lovely and the man cooking omelettes etc was lovely & more than happy to cook as requested There are 2 other restaurants you can go to for lunch as well. For buffet food it was all of very good quality. We tried all 4 a'la carte's. Our favourite was the Don Pablo - we went three times and & loved the 'Prince & Princess steak & lobster'. Rodizio - the Brazilian was good with plenty of meat to choose from served in the traditional Brazilian way. We found the beef quite rare here - my husband prefers well done, so when we returned we asked the rep for the translation for 'well done' and the staff were happy to accomodate his requests. Portofino was the Italian was very nice as was the Mediteranean. You are able to use the a'la carte's as many times as you liked during your stay. Room service was free of charge & available 24 hours a day. Before going into all restaurants you were offered hand sanitiser which we felt was very good . All of the staff were always smiling and very friendly & really made our stay here special. Nothing was too much trouble. We did tip, which we would do anywhere, and we found the waiters to be excellent. All in all we loved our stay here and met some great people. It was definitely the most beautiful hotel we have stayed in, the island wasn't quite the Maldives, but it wasn't far off and definitely had the 'wow' factor. We wouldn't hesitate to recommend it to anyone. Stayed November 2014, travelled as a coupleMore
cartera9, Newcastle upon Tyne, United Kingdom
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