It’s all about numbers at Memories Paraiso – you’ve got nine bars, eight restaurants, and a generous haul of sports and activities.
This place is pulled up alongside a strip of toothpaste-white sand. The waters are spot on for kayaking, windsurfing and snorkelling sessions.
The hotel has a Spanish colonial feel to it – think stained-glass windows and lots of terracotta. A huge pool steals the spotlight outside, while dotted around you’ll find a stack of bars and restaurants.
TripAdvisor Traveller Rating
Based On 6280 reviews
- Official Rating
Facilities ► View all
La Parranda bar and grill
This à la carte restaurant offers a range of different speciality dishes. There is also a snack menu which is available 24-hours.
Kids can come and have fun at the hotel-run kids' club. It's split in to two age groups with activities to suit 0-3 years and 4-12 years.
Keep on top of your workouts while on holiday.
Rooms ► View all
junior suite with limited sea view and balcony or terrace
Junior suites come with a double bedroom with king-size bed, shower in bath, tea and coffee facilities and a balcony or terrace.
club suite with balcony or terrace and whirlpool bath
Club suites come with a double bedroom with king-size bed, separate lounge area, shower, whirlpool bath, tea and coffee facilities and a balcony or terrace. They also come with a host of extras including early check-in and late check-out subject to availability, VIP welcome cocktail, exclusive beach area with waiter service, concierge service in the lobby, premium amenities in the room, 20% discount at the spa, beauty salon and laundry services, exclusive lunch at one of the à la carte restaurants and one dinner show a week.
TripAdvisor Reviews Show more reviews »
We traveled to Cuba from Feb 28-March 7. It was our first time traveling, so we didn't have anything to compare it to. We kept an open mind and had a wonderful trip. The drive from the airport to the resort was very well organized and super easy. Our guides to and from were funny, warm and very knowledgeable. Check-in went quickly, we were escorted to our room, and they brought our bags up for us. We arrived in time to catch the buffet before it closed. We stayed in Bungalow 35, with a junior suite balcony, which was much bigger than I assumed it would be. Our bungalow was beside the pool area, which was very convenient, as it was also near the snack bar, and a short walk to the buffet, theater and the beach boardwalk. The room was very clean, and the fridge was well stocked daily. Our AC was working well and easily adjusted, as was the safe. The phones didn't work, but we didn't care, as we did not need them. We did not request any special views, so our balcony overlooked some trees, but we could clearly see and hear the ocean from outside. We were pleased. The beach was amazing! The sand was SO soft: like baby powder! The water was turquoise and warm! It was so beautiful - just as i had imagined, and we had a few days of perfect beach weather! The employees working at the beach bar, the grill and the man minding the chairs were wonderful! They were all so helpful and warm. They always remembered us and we felt that they paid special attention to us. We were able to find chairs under shelters, really close to the bar everyday but one - the man working on the beach chairs helped us out A LOT! We went for a ride on the catamaran and that was awesome! We didn't get a chance to try to out some of the other water sports because we were soaking up the sun, and then the weather was a bit too windy to take them out. On the windy days, we had a blast playing in the waves. The pool was nice, and we enjoyed the swim-up bar. It was a large pool with a shallow area for children. We were able to find chairs at the pool most of the time, but we preferred the beach. We had some windy days, so the pools were quite busy, which is understandable. The public bathrooms at the pool were bad, but I blame the tourists using them. I got a tip to use the bathrooms at the snack bar, and they were much cleaner. Our bungalow was very close by, so that was another option. We were able to swap our beach towels with no problems. We only swapped them once, but they were available most days, earlier in the day. The staff at Memories was wonderful! Every person we encountered was so attentive and helpful and gracious. Our housekeeper, Yoki, would leave us lovely notes every day, and fun towel and blanket displays. Our room was always very clean. The bartenders were awesome - they often remembered us and our drink orders, and they would make us something fun and new to try. The buffet staff is always working - clearing, cleaning, waiting tables, escorting people to their tables - they never stop. The waitresses (especially Yuri and Anais) in the hotel lobby were wonderful and took such great care of us! The cooks working the food stations never stop! I highly recommend that you tip whomever you can, often, whenever you can! You will not go unnoticed, and it is very genuinely appreciated. The staff works very hard to make sure you have a great experience and they deserve appreciation! The food was better than I had expected, having read earlier reviews, though not great. The omelette, pasta and freshly cooked meat stations were definitely the better options, and there was always a variety of dried meats, cheeses and fresh fruits available. We felt like there were a lot of choices. We had two a la carte meals, the Mediterranean, and the Italian. My husband had the fish at the Mediterranean and it was very nice. I had the beef and it was... okay. The Italian restaurant was okay. The service at both was excellent. The gardens were beautiful and very well maintained. We loved sitting on the hotel lobby terrace under the arbors at night or after breakfast, and the lobby bar was really nice and comfortable. Some of the resort could use a little maintenance, but it wasn't anything that affected our trip. Ignore people complaining about the boardwalk or walkways. We had some issues with the plumbing during our trip: the resort ran out of water on a couple of occasions, and the toilet didn't always flush in our room/public bathrooms. They were aware and tried to fix the problem. What can you do? There was always bottled water available, and we flushed when we had the opportunity (which was at least a couple of times per day), and showered when there was water. I can understand it being a bit more of a problem with a family, but we were fine. We had hot water available every day but one, which was fine considering the issue. All in all, we managed our expectations and had a wonderful vacation to celebrate our ten year anniversary. We would definitely go back to Memories for the beautiful beach and the wonderful staff, however I wouldn't bring my fussier friends. Keep and open mind, and you'll have a great time. More
What we love most about Memories is the beautiful people, which is why we have returned 4 times, it's like coming home. With special thanks to Lorna who looks after us like we are royalty! The food is good, the resort beautiful and well the beach, outstanding. I am sure we will be back soon.More
Great weather, wonderful staff, beautiful beach
Third time at this resort, and would go back in a heartbeat. Expectations have to be adjusted accordingly as it is Cuba and the price is right. That being said no one missed a meal, the sun was out everyday, beach is one of the nicest we have seen and staff are amazing. Great family vacation.More
Once again had amazing time at resort. Special thanks to Lorna who helps make my holiday even better. Remembered me even though had only been there once before in 2014. Can't wait to return in September.More
My fiancee and I had taken our first vacation together here. She has been before, and comes to Cuba every year for vacation. It was my first time travelling anywhere. Needless to say I had my concerns from stories I had heard about travelling anywhere about how your body reacts to food among other changes. I love to eat and eat well. Long story short: Service: Amazing, everybody is so helpful and kind. Never wanted for anything. Cleanliness: Every where was clean, pools, rooms, buildings, restaurants, etc. Food: I had my reservations about food in Cuba, (I was worried I would starve!) but it was amazing. I had no issues at all, and everything tasted great Beach: Breathtaking, I wish we spent more time on the beach. I hadn't thought about the beach until the last 3 days we were there. We had been in the pool before that but you have to see the beach, do not miss it or wait too long to enjoy it. Lorna Hernandez is a great staff member and so helpful for anything we needed. We will be back and cannot wait to see the staff again.More
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