It’s all about numbers at Memories Paraiso – you’ve got nine bars, eight restaurants, and a generous haul of sports and activities.
This place is pulled up alongside a strip of toothpaste-white sand. The waters are spot on for kayaking, windsurfing and snorkelling sessions.
The hotel has a Spanish colonial feel to it – think stained-glass windows and lots of terracotta. A huge pool steals the spotlight outside, while dotted around you’ll find a stack of bars and restaurants.
TripAdvisor Traveller Rating
Based On 6396 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. 24-hour snacks.
Local alcoholic and soft drinks 24-hours.
Sports and Activities
All are included except where indicated.
Facilities ► View all
A la carte dining
Available at La Parranda bar and grill and Tesico Mediterranean restaurant. Please note that is a dress code for these restaurants.
Kids can come and have fun at the hotel-run kids' club. It's split in to two age groups with activities to suit 0-3 years and 4-12 years.
Keep on top of your workouts while on holiday.
Rooms ► View all
Club Suite with Balcony or Terrace and Whirlpool Bath
Club suites come with a double bedroom with king-size bed, separate lounge area, shower, whirlpool bath, tea and coffee facilities and a balcony or terrace. They also come with a host of extras including early check-in and late check-out subject to availability, VIP welcome cocktail, exclusive beach area with waiter service, concierge service in the lobby, premium amenities in the room, 20% discount at the spa, beauty salon and laundry services, exclusive lunch at one of the à la carte restaurants and one dinner show a week.
Club Junior Suite with Limited Sea View and Balcony or Terrace
Club junior suites with limited sea view come with a double bedroom with king-size bed, shower in bath, tea and coffee facilities and a balcony or terrace. They also come with a host of extras including early check-in and late check-out subject to availability, VIP welcome cocktail, exclusive beach area with waiter service, concierge service in the lobby, premium amenities in the room, 20% discount at the spa, beauty salon and laundry services, exclusive lunch at one of the à la carte restaurants and one dinner show a week.
TripAdvisor Reviews Show more reviews »
Amazing Family Trip! Honest review
We travelled From May 4th - 11th. The resort was beautiful, yes it needs a little maintenance, however no fault of the staff. Memories should offer more resources to maintain their properties. We stayed at the Paraiso Resort, I was apprehensive travelling after reading the reviews, however we were pleasantly surprised. There is 3 resorts attached to my knowledge. The Paraiso, The grand Memories, and Azule I think. It was a little run down, but nothing to worry about. Lets start with the washrooms, that everyone seemed to complain about. They are all in working order, they were clean, the facilities by the pool were being cleaned thoroughly throughout the day. There was also no issue with plumbing. We had hot and cold running water everyday. We showered morning and evening with no issues. The Gardens are well kept, we as travellers should have more respect for the hard work the staff put into, keeping the resort clean and safe. There were garbage cans everywhere it wasn't hard to clean up after yourself. Common people just because your on vacation doesn't mean you can become a complete slob. Buffet food was delicious, we visited the grill stations for every meal. By day 3 everyone recognised you and threw your order on the grill in no time. They wanted to chat, they were interested in us, where we lived our lifestyle. It was nice, talk to chefs they are a laugh and lovely people. The waitresses, were pleased to keep our seats for us for our entire stay. We travelled with a group so they made use our seats were always available. Decorated beautifully with flowers. They knew are drink orders and also were excited to chat and obviously play with the baby! The buffet selection was decent, pasta, bread, fries, fruit, veggies, meat, I could go one. You definitely don't starve. I travelled with a few picky eaters and they were more then satisfied with the selection. (I'll point out, no one got sick) A La Carts, wouldn't recommend. We only tried the Italian, lets just say we left and went to the buffet...i believe that says it all. Rooms, they were very large, clean, spacious. Nice big bathroom, closet, TV. The beds are twin or double I'm not sure but we pushed them together. They were your typical spring mattresses, which being spoiled by our pillow tops was a difficult adjustments. Cleaning lady, I wish I remembered her name, she was amazing. The room was cleaned very well, I felt safe, I had left canadian money on the tv stand (I forgot it was there) it stayed all week, she never touched it. She was great made towel animals daily for the kids. There is a separate person that restocks your fridge, I wouldn't worry about leaving an extra tip hoping to get a few extra beers he leaves two beers, 1 sprite, 1 fanta and two bottles of water. tipped or not. On day one we left him a nice note with a $10.00 bill hoping to get a good restock, we only got 1 extra beer. The lobby bar was nice, if your a coffee lover, get your coffee in there not at the buffet. It was delicious. The waiting staff there were also lovely. The kids loved the sugar cane we got when ordering our drinks. There were two pools, a smaller one with a separate kids pool nice warm and clean and then there was the larger pool on the paraiso side with an outdoor buffet. The buffet unfortunately was dreadful (go to the main one by the lobby) The pools were clean, big, and lots of chairs. and shade to choose from. David was excellent, getting our cushions for the lawn chairs. He's a Blue Jays Fan, so if you want to leave him anything A blue jays souvenir wouldn't go amis. He was great. We chatted about his wife and kids, where he lives, and so on such a great guy! The pool bar was also great! Alejandro was great as most reviews mention him! Always went out of his way to make sure we weren't stuck waiting. He made delicious drinks too! The foam party was awesome, try not to miss out on this it was so much fun, the kids loved it. Only suggestion don't get up too close you get suffocated by bubbles. The entertainers at the pool, were also fantastic. They played great music, interacted with the guests and kids. Played basketball, pool whatever you wanted. They did do a pig roast on our last day, it was busy too busy and too hot to wait in such long line. The entertainment was great, too bad the travellers (not all) lost all consideration for other people. There's a market in the resort, it was great, rule of thumb if you see something you want get it when you see it, as the vendors always change. They hosted a kids dance one night in the market really cute, and the adult party after. We didn't attend however it sounds great. Lastly the beach...amazing, the most beautiful beach I have ever seen. The water was clear turquoise the sand was like walking through baby powder. Get there early if your on the hunt for a shaded spot. Take advantage of the none motorised water sports as its a good way to see the fish and the other parts of the beach. There were lots of reviews talking about the sand fleas. I have to say they didn't bother us on the beach. We did get eaten alive and the jury is still out on whether it was mosquito and sand fleas. We tended to only get bitten in the lobby area which I think was a mixture of mosquito and fleas being travelled up from the beach, and the cats wondering around All in all it was a great holiday, would I travel again to the same resort...yes, however I would hope that Memories provides more resources for the minor repairs and updates that are needed. From a cosmetic point I would rate the resort a 3.5 star at memories fault. From an experience and review of all the staff, I would rate between a 4 - 5 star!More
Don't believe the reviews
I know most people only read the first few lines so I will make it simple for them. Lots of water (hottest water I have encountered in Cuba), no bed bugs, food some of the best I have had in Cuba. Now I will go into depth. My wife and I traveled to Memories end of April first bit of May. We have been to Cuba several time and I have to say this was one of the better trips. The atmosphere was great for "younger" people (we are in our early 30s and had no problem meeting people). The beach is amazing no one harassing you like in Varadaro. The food was some of the best we have had always fresh and never a problem. This resort connects to a market with little restaurants if you want something different. There were no water issues while there and we never had to worry about the hot water like at most resorts we have been to. The only complaints we had were the lack of imagination with the 'creatures' on the bed and the mosquitos (being bug spray). Considering that's our only complaints I consider it a successful trip.More
Excellent beach and fantastic treatment
We went there in a busy period (first week of January) as part of a backpacker trip around Cuba. We choose the place to rest for 4 days and to celebrate our wedding on the beach. Prior to our departure I wrote to several hotels on site asking for wedding package proposals but the fast and kind proposal sent by Malvia, the wedding organizer of the Memoire Paraiso Azul, immediately convinced us. In the wedding package the possibility of upgrading the room once onsite was included upon availability, but Malvia, informed us that our trip was in the peak season so she promised to do the extent possible without giving warrantees for that. The day of our arrival, once in the main lobby of the hotel, we expected to wait some time as check-in is usually at 3pm and it was 12am only. However, we decided to inform the desk of our arrival. The fantastic treatment organized by Malvia immediately surprised us. Our room was already ready (at 12pm) and we were immediately accompanied by the golf car to our room. When we opened the door, we could not believe to the beauty of the room and the view. First raw in front of the beach, silent, with a breath-taking view on the sea which has incredible colours. Marvellous. The hotel itself is a nice resort with all comforts. Clean with kind personnel always ensuring that customs are fine. MiniBar in the room was refilled regularly even if it was not necessary given the quantity of food and drinks served everywhere at any time in various places of the resort. I strongly suggesst it to go for rest in a location close to paradise. The day planned for our wedding Malvia had organized everything perfectly. Everything was in place at the right time. The pic up at our room was perfect and the fabulous gazebo on the beach was nicely decorated as per our wishes. Photographer and Dj were nice too. At night she also arranged for us a special dinner with a beautiful cake at the end of the meal. The day of our departure, despite the amount of people arriving at the hotel, they also allowed us to keep the room till late waiting for our shuttle. I really have to thank Malvia making our wedding perfect, simple and elegant as we wished, understanding immediately what we wanted and what we absolutely wanted to avoid. She was fast, kind and everything was so easy. She arranged for us the best from the beginning to the end and she is a really valuable worker. Even now that we are back in our country, she is working hard to ensure legal issues proceed smoothly. Well done Malvia! Thanks again. If I really have to find something I have not appreciated in my stay, I can mention the fact that some customers (mainly Canadians and Americans), often abuse of the free drinks the resort offers, becoming noisy and going around visibly drunk. Holiday, according to my culture, do not means devastation. Embarrassing is also the lack of education of customers at the buffet for dinners and lunches. People taking food with hands and filling dishes as they have never seen food before. Unbelievable and disrespectful waste of food. This is a double shame considering that in Cuba there is an embargo. Of course, all the above-mentioned considerations have nothing to do with the resort and workers, which, despite these behaviours, keep smiling and working hard.More
Overall, we had a great week. This was our second time to this resort, and we read the reviews before going, so we knew what to expect. I think that is the biggest problem when people go to Cuba, they expect too much from a third world country. I know you are still spending your hard earned money so you want to get the most out of it, so if you want the best experience, you should take your chances and pay more to have better odds you get it. If you still don't get the expected service for paying top dollar, then by all means you have a legitimate beef to complain about the way you felt you were treated. Enough about that, lets get to the review of this place. I went with a group of 11 (family/friends) with a number of first timers to Cuba. We went from May 2 to May 9. Little nervous heading down after looking at the weather forecast for the week, but all worked out well as we only had roughly 20-30 minutes total of rain through the days. As I mentioned earlier, we stayed here 3 years ago and it does show signs of some needed renovations, but I do not feel that my stay was altered because of this. Everything worked well in the room without any issues. I was unimpressed with the amount of flies in the Dining room on the Grand Memories side of the buffet. I know to expect some, but compared to the Paraiso side dining hall, it was quite a bit more. As per usual, we found the staff very friendly and helpful. We really enjoyed the work done by Renaldo in the dining hall in the Grand Memories side! The food was, Well....Cuban. After the first few days you tend to take longer to get through the buffet as you want to try something new, but you are not sure if you will eat it and want to risk it. Never any problems with Breakfast, always good to go with omelette or fried eggs and bacon! It was good to have the A La Carte options as these meals were good and a good change. I found the Entertainment better this year from when we were there last time. They seemed to step it up a notch! Thanks to all the Entertainment staff around the pools for when we were not at the beach. Especially to Yanet Francisco who made our experience better. All the best to you! As mentioned in my title, I could not review this without mentioning how stunning the beach is in Cayo Santa Maria. By far the Best beach we have been to! I know at certain times of the year the price can really fluctuate, but with the right price, I would go back there again. ThanksMore
good to see old amigo(a)s at memories
let's start off by saying I've been to this resort 5 times and the reason is the people. the resort itself is more than a little run down which is no fault of the care keepers of the place shout out to Luis . I will keep coming back because of in no particular order Joel Antonio Dany Janny Yuri Yami Razor Jassel my pal Miguel and the guys at the cigar shop and great to see my buddy Edimir from the disco for the first time in 4 years.whoever owns this place should sink a litte $ in this place food,plumbing fresh paint, you have a goldmine here with your staff and loyal clients who keep coming but some are running out of patience . sorry if I forgot anyoneMore
Things To Do View all »
There are several dolphinariums in Cuba, but you’ll find the largest in Cayo Ensenachos, which is a 15-minute drive fromCayo…View details »
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