ClubHotel Riu Bambu

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Take it easy on a beachside sunlounger or get your heart racing with watersports – the choice is yours at the Riu Bambu. The hotel’s also got three pools winding through its grounds – including one with a swim-up bar – and a kids’ splash pool with mini waterslides. Inside, meanwhile, the whole place has been given a recent nip-tuck, including the bedrooms. What it means is you've now got swish new furniture and bigger TVs. And as for location, you're just a ten-minute walk to Caribbean Street.

  • Official Rating
  • 740Rooms
  • Floors: Single storey

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  • 20kg luggage allowance
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All Inclusive - Here's what you get

Food

Full Board. Snacks.

Drink

Unlimited locally produced alcoholic and non-alcoholic drinks.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Rooms ► View all

double room

Double room sleeps up to 4, 2 adults and 2 children up to 12 years-old with 2 double beds, ceiling fan, minibar - optics refilled regularly, iron and ironing board. Safety deposit boxes are available free of charge and are large enough to house a laptop.

deluxe double room

Deluxe double room sleeps up to 4, 2 adults and 2 children up to 12 years-old with 2 double beds, ceiling fan, minibar - optics refilled regularly, iron and ironing board. Safety deposit boxes are available free of charge and are large enough to house a laptop.

TripAdvisor Reviews Show more reviews »

Not a Five Star Resort

I am currently staying at the Riu Bambu and must say that it is no where in the same ballpark as other Punta Cana five star resorts. I've stayed at the Majestic family of resorts and the past and had awesome vacations. There is cleary a reason they are in the top 15 and the Bambu is what 60 something. I was placed here with my family as part of an Apple Square Deal which I will never purchase again. Fool me once, but never again. ROOM Small, dated and musty. Be sure to pack the febreeze and insecticide as the rooms smell and we have had the pleasure of having some uninvited roommates, namely swarms of ants a few cockroaches. The room contained two full size beds which were like sleeping on plywood. The comforters on the beds are riddled with holes,but at least the maid staff puts seemingly clean sheets on daily. We were placed in a room right of the main lobby area which made putting a small child to bed quite a challenge given all the noise late into the evening. FOOD The food provided is adequate and seems to be the usual complaints for most travelers to the Dominican Republic. If you lower your expectations it is certainly passable. If you exercise good judgement you should be able to avoid stomach problems. Ive been successful taking the approach of not eating anything that may have been sitting out too long. Obviously the theme restaurants serve better food than the buffett. BEACH No complaints here the beach area is large with abundant amount of seating. Make sure you lay claim to a chair or two prior to heading to breakfast as chair has a towel on it by 9am. One thing to aware of, the Riu resorts do not have the palm tree umbrellas that most Punta Cana resorts have. STAFF For the most part the staff works hard and tries.They do there best and are appreciative of tipping.I would say my only complaint would be with the front desk staff who didn't seem to want to be bothered when I asked for a new room due to the insect invasions. The execuse of this is tropical weather was a joke as most resorts fog the vegetation around the buildings to cull the insect population.I can attest that I didn't see this happen during my stay. OVERALL I certainly wouldn't recommend staying here if you have a choice there are just far more true five star resorts in the area. The Riu Bambu should dropped down to Four star to save 1st time travelers a bad experience. If there was one true deal breaker it would clearly be the rooms. You really need to get an amazing rate to want to stay here.More

BL382, Pittsburgh, Pennsylvania

Great time

First off - the reviews written previous to mine are written during spring break where a ton of young adults party their brains out. Of course the atmosphere is going to be loud and obnoxious. Use your discretion when travelling during spring break! I stayed at the Riu Bambu with 10 other family/friends ranging from 19-55+ years old. It was a great stay. The hotel is clean, the beach is stunning (best on Bavaro in my opinion), the food is alright and the drinks were phenominal. They have a daily cocktail which is nice, usually incorporates fresh fruit too. The food was alright - always something for everyone. I suggest making reservations at the a la cartes. Our group favourites was the Italian, Steakhouse and Mexican. Italian being #1, the following are both #2. It was always someone's "birthday" so a complimentary cake was brought out along with a song which was really sweet. I have yet to try grouper that tasted as good as the Riu's. To make for a short review, everything here was great! Overall, the stay was wonderful - always something to do. Entertainment staff are friendly and not too pushy. My single and only complaint is medical care at this hotel. They have a on-site doctor who works 24-7 however, you have to go to them. A beer bottle at the disco broke and landed ontop of my foot causing a serious amount of blood. The disco staff simply told me to leave "get out" when I asked for help. The only helpful staff was the bar tender outside who gave me some 151 rum to help disinfect the wound. I later spoke with the manager of the disco who was niether sympathetic or helpful. After a half English half Spanish conversation (which he understood very well) he continued to tell me he didn't speak english and that was that. I do not blame the Riu Bambu for this indicent, I do however think their medical care is a joke and simply a money grab. No way in hell am I going to get stitches from a doctor who could care less about my well-being. Be sure to pack along liquid bandaids/superglue for quick cuts and repairs, JUST IN CASE. If you're looking for some R&R with a few good drinks and marvellous view, this is your hotel. I did plenty of relaxation here and enjoyed it very much! I opted for the upgrade and the room/bed were fab. No complaints there.More

Sara J, Newmarket, Canada

"shouldn't be an apple 5"

Let me start by stating we picked an 5 apple deal from April 10-17/14, so we didn't know what we were getting . We have stayed at Grande Bahia Bavaro and Grande Palladium Bavaro , so we compared our experiences with these hotels.We found out at the airport, and I've always heard Riu to be quality resorts.This was our 3rd time in Punta Cana with Apple vacations, and we always had a 5 star, BUT THIS SHOULDN'T BE A 5.Here is my honest review. Front Desk/ Staff/Bar Staff: amazing! and very friendly. Ladies at the kids club were amazing, and overall staff work extremely hard ,and they love to entertain your children. Our kids loved everyone. Be prepared to get all your drinks yourself at the pool and beaches. Service at dinner is great, especially if you sit outside at the "colonial". We ate there every night and the waiters always had a spot for us, made us feel at home. Food: Edible, but I've had way better. We ate at "colonial" and it was "ok" nothing special. There is one omelette guy and he has only one pan.be prepared to wait 10 min at least. Room: our room was dark, outdated, small, with dark brown color. It was a bit scary actually. The beds were the hardest beds I've ever slept on. FYI I froze at night, so I called to get some blankets which they promptly send out. we threw the dark brown ones on the floor and the maid took them. Cleaning staff always did a great job. One day I swear the watered to gardens with sewer water, because the smell was terrible. Beaches: Beautiful and clean! Best part of the trip. Lots of trees for shade, and chairs if you grab them early. Nice path you can walk from hotel to hotel. If you stay at the palace they will bring drinks to beach, not at Bambu. Pools: Busy, but clean.Grab a chair early(7am). Kids pool are for small children. Entertainment: Average. Every night at 8 is a kids disco, and then they have a show at 930. Little Pointers: Tip, get chairs early, ask for a deluxe room (not the dark one we had), there is only one room key(actual key not a card), ask maid for water or you will get soda water.More

Rodz1016,

Absolutely Trash

This hotel is a total disaster. Try a different hotel and you will probably be better off. The food is garbage, the swimming polls are dirty, the staff are always in a bad mood status. The only good thing here is the beach but you can find a better hotel with a similar beach in Punta Cana. Particularly the stores in the hotel mislead customers. Be careful. The did it to me. When I came back to the store 10 minutes after buying a package with hat and tshirt asking for a bigger size I have been informed to come back on Monday because they did not have any tshirt bigger than that.The attendant asked me to try the tshirt and could see himself that it was tight. I asked then for my receipt and the attendant reluctantly gave it to me. I have been informed on Monday, after showing the receipt to a different attendant, there was no bigger size and they could not give my money back. The lady insisted that it was written in small letters at the end of receipt; Yes, that receipt that I had to fight for and the attendant did not say a word about that when I bought it. Next stop: Riu Bambu Manager: Mr. Xavier. I shouldn't have wasted my time talking to him. He mentioned that he couldn't do anything because the stores were rented by third parties. When I asked him what he would do if they start stealing customers of the hotel he became silent. When I asked to put a formal complaint in the book he said that I could do it through the website. Yes, I have been robbed here. Riu Hotel not anymore, neither here nor anywhere else. Keep it in mind!!More

Leonardo L, Brasilia, DF

Clean, fun, good food& great service

My wife and I traveled there in late March for the wedding of the son of some our friends. We knew about20 others staying here, which was a plus, but the other guests were easy to be friendly with and the entire staff was super friendly. Guests came from all over the world. USA, Great Britain , Germany, Italy and many Eastern European nations. Also, met some folk from Argentina, Brazil and other South American nations. Everyone was having fun and easy to mingle with. The service from check in, bars, meals, rooms was all top notch. Every staff member is smiling, friendly and seemingly cannot do enough for the guests. The entertainment staff was great and alway busy and accommodating. For what we paid this was all a great value. The rooms are clean, quiet and well kept. The location is good. Five minute walk from any room to restaurants, bars pools and beaches. As for the bar service it was always fast and friendly. You can get premium liquor brands on request ( no extra cost). Beer and wine are available, but only house brands. Beer was OK, wine is fair, at best. The food is abundant at all the three daily buffets. You may not like everything, but there are so many choices you will always find plenty you WILL enjoy. You can book into four specialty restaurant with reservations. (again no extra cost) The Hibachi Japanese was superb. The Italian was good and the American Style Steakhouse was just OK. Never got to try the Mexican, but others said it was very good. All meals include great service from the staffs. The quality, cleanliness and friendliness were all great. The food and drinks all very good. The staff was always very accommodating without ever being overbearing. We enjoyed our stay so much my wife and I and another couple from our group are planning to book ten days for February 2015. Working out the dates now. Also, the farthest from the rooms of the three pools is usually quiet and more for older adults. No bar at this pool, but only a two minute walk to the patio bar. The sports bar is open twenty four hours and you can always get cheeseburgers and fresh fruit there any time.More

ArnOld8882014, Chicago, Illinois

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