Just a short walk from the beach, El Duque teams stylish interiors with 2 big pools.
This place has plenty of style, from its smart marble lobby to its contemporary bedrooms. It also has 2 pools – one of them heated. Theme nights at the buffet restaurant keep the menu fresh.
The hotel is less than 10 minutes’ walk to the manmade, sandy beaches of Playa del Duque, and there’s a little shopping complex right next-door.
TripAdvisor Traveller Rating
Based On 854 reviews
- Official Rating
- Lifts: 9, 1 in each building
All Inclusive - Here's what you get
Full Board buffet meals. Picnics on request. Afternoon tea, coffee & pastries 16.00-17.00. All Inclusive available up until 12 noon on day of departure.
Locally produced alcoholic drinks, soft drinks and hot beverages including beer, sangria, house wine & selected cocktails 11.00-23.00. Beer, wine and soft drinks with lunch and dinner.
Sports and Activities
All are included except where indicated.
Facilities ► View all
2 outdoor pools
There are two pools, and one is heated in winter.
International buffet restaurant
With themed evenings. Highchairs are available on request and gentlemen are required to wear long trousers for dinner.
The entertainment programme boasts a large variety of activities that changes each week. You can expect quizzes, bingo and cabaret nights.
Rooms ► View all
Studio with Balcony or Terrace
1 Bedroom Apartment with Pool View and Balcony or Terrace
TripAdvisor Reviews Show more reviews »
Would have been a 5 but male receptionist was obnoxious. Rest of staff fantastic...food good, large selection, rooms and grounds spotless. Great location with us stop and taxis outside hotel and market twice a week opposite hotel.More
El Duque Hotel Family of 6
We spent 2 weeks at the El Duque and could not have asked for a better hotel. We travelled with our twins of 11, and two daughters of 14 and 19 years. We were warmly welcomed late evening and advised to go and get some dinner before we went to our room to make sure we didn't miss out and the reception staff looked after our luggage. The rooms we had were clean, quite basic but fine for our needs. We had one fan in the lounge and could have done with one in the bedroom, we did leave our windows open but our room backed onto a main road so was quite noisy at night. Our towels were changed everyday and our beds always made and the room was cleaned. The food was very good and the restaurant staff were lovely, so nice with the children. The bar staff were amazing, Harry, Pedro and Jose ( think that was his name) they were so friendly and great with our children. There was one young lifeguard who was always fooling around with the kids and making them laugh. I have to say a special thanks to Ivan the entertainment guy who rounded us all up each day for water polo, basket ball and aerobics. He managed most of the entertainment by himself and was an absolute star. The evening entertainment was very basic and did start a little late for some children but was fine for ours being a little older. After such full days we weren't really bothered about top notch acts and to be honest it's as we expected and the same songs we heard in Spain back In 2009. We were only a 10 minute walk from The beach so was nice and central. There were 2 pools, we only used the big one as the other was smaller and a more quiet area with no bar. There was one bar at the big pool that served the whole hotel but there were never queues as the bar staff were very organised and fast serving. I understand that during peak times there is a second beach bar that opens. I have to say that for my family it was the staff that made it such a lovely stay, nothing was too much effort and they all worked so hard. For a 3 star hotel we thought overall it was very good and we will be returning to El Duque next year as the children are already asking to go back.More
Hit or miss...
My partner and I have just got back from our 10 night all inclusive break staying at El Duque. To give people an honest view of how they're holiday could possibly go staying at this aparthotel please read.. please note we are a young couple, we will list the good and the bad). We arrived at El Duque at midnight as we chose a later flight, on arrival we were greeted by a male member of staff who gave us a quick welcome. The hotel and the atmosphere was just not what we were expecting, there was not a sole in sight although it was midnight. We were put in a bottom floor apartment building E. When entering the apartment, it smelt of bins as the hotel bins were located right outside our hotel door, the apartment was old fashioned nothing compared to what it looked like on the photos. There was no air con inside our apartment and we could smell the bins, on opening the balcony door there was the main road where cars were parked directly facing us and everyone walking past could see in. This meant it was difficult to let fresh air in to get rid of the dirty bin smell. As we weren't happy with our apartment, we headed down to reception to see if anything could be done as there were many other apartments in a better location and it seemed very quiet. At reception the same male member of staff did not want to help in any way and told us that we had to wait until the next day to speak to Jet2. As for the hotel photos he explained that the room we had hadn't been renovated which is why it looked older, and told us we were overlooking the "mountain side". He did however offer a table fan at a daily rate. The member of staff was very arrogant and cocky - difficult to speak to. We did what was best and waited to speak to Jet2 the following day which already meant having to spend a night with such an awful smell lingering. Thank god for jet2 as the next day their customer service team managed to get us a different room within the D building. The whole appearance of the room was much nicer.. which explains why other people on here have had a better experience than others! The room in general was much brighter, each day the maids would come and change the towels but the bedding was not changed throughout the 10 night stay. The floors hadn't been cleaned as walking through the rooms your feet were black so we would have to keep our shoes on. The food was good, it was fresh and lots to choose from. Between meals there were no snacks as the snack bar was closed, the drinks on all inclusive were very very basic and there was hardly anywhere to sit in the evening. The entertainment lasted half an hour and by 10:55 it's lights out and it becomes a ghost town. There is a snooker and ping pong table that you cannot play past 8:30 as it "disrupts" other hotel guests. From what we gather from other reviews we also agree with the fact this aparthotel is a self catering environment trying to be an all inclusive, although bearing in mind there are hotels just as nice in the same environment probably offering much more on the all inclusive basis and when our hotel went quiet the most frustrating thing is you could hear all the other hotels entertainment!! The "shopping centre" at the rear of the hotel has one cafe and a sports shop which is also closing down. During the day only one bar is open so if you choose to sit at the smaller pool, you would have to walk to the other side of the complex to get a drink. The lovely water feature in the smaller pool on the pictures is never on either. All of the staff within the restaurant were lovely, there was one male member of staff on reception who worked past 3pm who was very very helpful! The actual aparthotel grounds were also very nice!! The hotel is in a good location, 5 mins from the beach and there is a market opposite the hotel on Thursdays and Saturdays. Overall what let's it down is most of the reception staff, snack availability, the much older rooms and the fact that there is nothing going on there, if you have kids then this isn't the place. If we were unable to actually change rooms... we believe that the rest of our holiday wouldn't have gone the way it did!! We enjoyed our time here, but we do believe that staying here is a risk as you could end up in one of the much older rooms which were far from what appeared on the websites photos!! We will not be returning to this hotel. More
Holiday in Tenerife, El Duque
We stayed at El Duque in May 2017 Room: Superior apt was great (but i realise that all rooms have not been refurbished) fridge, microwave, perculator, electric juicer, hob etc in kitchen and enough for 4 people to s/c if required. Flat screen tv on wall in seperate living room. Room cleaned and towels changed each day. Toiletries and hairdryer in bathroom. Top floor, view over pool. Sunbeds on balcony. Food: Lovely with everything you could want, normal set up coffee at breakfast wine and beer lunch and dinner plus soft drinks. Can get packed lunch if not around hotel. AI drinks very good. Two large pools kept very clean grounds lovely and well maintained. Large pool didnt open til 10 when breakfast finished so no reserving sunbeds. Always plenty stacked up around pool. Can hire beach towels (change as often as you like)and tv remote for deposit, both refundable. Market across road twice weekly. Animation during day was there but not in your face. Had kids clubhouse but cant comment further as had no children with us. Now for downside: Fair way from beach, about 15 mins walk but coming home was uphill so not so good. Entertainment ok with some tribute acts but strange timing,. ie. Kids only had 12 mins of songs at around 8.10 then adult entertainment was from around 8.40 to 9.30. restaurant closed at 9.30 so if you wanted to eat a little late, you missed entertainment. Then nothing after 9.30 till bar closed at 11.Tell a lie, a couple of nights some wild birds were brought in for photos. Bars/night life were nearer beach. Supermarket outside hotel ok but shopping mall mostly closed up. Apart from notices stating dress code in restaurant, nothing was enforced so you could wear what you liked. Having said all that, I would happily go back to El Duque, if only they could move nearer beach.........More
well worth the money
Really good hotel. Entrance on the first night was a little off putting as just left at locked gates by the bus driver . The hotel needs lights or a sign here just to look more welcoming . The apartment and grounds are clean and well maintained we had to get the shower fixed and the toilet flush but this was done quickly and efficiently. Food was really good with plenty of choice and the coffee from machine is fine. bar choice no complaints either except maybe could add a cream liquor like Baileys (just a hint ). Staff were lovely entertainment wasnt great at night and does need more seats as it wasnt high season and a couple of times we couldnt get a table. Will we go back definitelyMore
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