This stylish adults-only hotel has 2 pools and ocean views. It’s also just a short walk from a beautiful sandy beach.
Location-wise, this place is just a 3-minute walk to the beach, and a short taxi ride to Siam Park and Playa de la Americas.
There are 2 different places to eat and a bar, plus plenty of activities in and out of doors.
TripAdvisor Traveller Rating
Based On 1691 reviews
- Official Rating
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Full Board buffet meals. 2 dinners in the themed restaurant for stays of 7 nights or more.
Selected local alcoholic and non-alcoholic drinks 11.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
The heated, heart-shaped pool is on the lower level. Parasols and sunbeds are provided.
Breakfast, lunch and dinner are served up here - plus there's show cooking too.
If you're on a special trip either with your partner or a group of friends, you can unwind with a variety of treatments. You can take time out on your own, or treatments can be provided for two people at the same time.
Rooms ► View all
Simply furnished with splashes of colour the twin room sleeps two. It can also be sold as a single. Water cooler, minibar, a kettle and bathrobes are all available on request and at a charge.
Simply furnished with splashes of colour the twin room sleeps two. Water cooler, minibar, a kettle and bathrobes are all available on request and at a charge.
TripAdvisor Traveller Reviews Show more reviews »
Pleasant hotel but several problems
The hotel was pleasant with a good location close to beach and many bars/restaurants. The hotel was kept clean and tidy but a big problem was the tiled entrance steps and pool area which became very slippy when wet. The rooms were spacious and comfortable with a good bathroom although the shower screen wall was too short causing the floor to become wet. There was a good sized fridge and bottled water left daily. The room would have benefitted from tea making facilities and a mirror over the dressing table. The safe was of a good size and capable of holding all valuables and ipads. There was, however, the annoying habit of a charge being made for its use. The pool areas were good with plenty of loungers. You were not subjected to loud nightclub music with only occasional songs played at reasonable volume. The buffet restaurant was spacious with friendly hardworking staff, although need a few more to ensure tables kept clear. The breakfast and lunches were good but the evening meals were sometimes a let down. There was always a good variety of food but too often the main meat dishes and some of the seafood were undercooked. The poolside snack bar was very good. The entertainment staff were very good and always made you feel welcome, inviting you to join in activities without being pushy. Evening entertainment was good and varied. There was good choice in the bars but again needed a few extra staff as there were often queues. The reception desk was always manned by pleasant and helpful staff. The lifts were a problem as they were slow and apart from the lobby no indication of which floor they were currently at. The only other major complaint was the excessive charge for a poor quality wifi. If you need only the occasional short period to check emails etc. it is best to go to a local bar with free wifi and have a large beer for 1/4 the hotel wifi charge.More
DougHomer, Thingwall, United Kingdom
what I liked was that you could always get a sun bed no matter what time you turned up.
this really was a last minute decision to go on holiday and we could not have done better, found everything to be first class, could have had more choice with the food but we never went hungry and the waiters were very friendly.More
vicb15, Warfield, United Kingdom
Perfect area to stay
Everything is close by beach eating places superb thompsons are the holders on this hotel rep not good at all she spoils the place everything else was v good hotel people were excellent iam Gluten free the hotel new how to look after me there was 4other people the same who all said it was brill thanksMore
George M, Billingham, United Kingdom
Good relaxing Holiday
Prior arrival Emails to Reception Manager (Thomas) informing of our anniversary and wishing to share this in the Al a cart restaurant. A menu was sent and our meal selected. We also asked for a quiet room on a high floor - this was granted. On arrival we were quickly guided through the reception routine. We did find it disappointing though that you have to pay for use of safe and internet wifi...(the latter I believe free for next season.) There were three lifts that sometimes there was a small wait but only at peak times. Our room good at the side of complex with views to the mountain range or sea. Cleaners were excellent. Food. Excellent breakfast choice. Other times great selections so choice for those with diet/food allergies to find something they like. One gripe is that the hot food could be hotter!!! or perhaps a microwave to het to ones own choice. This is one of the only hotels that has had 100% hot/cold drink machines and plenty of choice for the tourist. Well done. All house wines/beers/spirits acceptable.. All waiting on staff endeavoured to keep area's clean and presentable. There were 3 further Bar/Drink/Sack stations that were well stocked. the "Snack Bar" in the top swimming pool area should be noted for a great choice of hot/cold snacks, Burgers + Salads) cakes/ice creams + drinks. This was continually replenished. I did here mixed reviews with the second sitting when visiting the Al a cart restaurant - But we ate there three times with a early evening booking and enjoyed ourselves. (They even knew our selection in advance on our special day) There were plenty of sun beds/umbrella's (all in good serviceable order) to accommodate most and 0830 hours + a small proportion of sun beds were being booked. I only noted two/three suspect electrical sockets but in the swimming pool area the Gents WC'S, both internal doors were in poor condition and locks did not work. Other than this Reception and Dining areas furniture appeared serviceable and good condition. The Animation Team. especially Leo and Carolina totally committed. All encouraged holidaymakers to participate. Background music mostly at a comfortable volume. entertainment varied selection and pleasant. We found this better than some resorts we have visited. Fran. the local tour rep was very enthusiastic and knowledgeable and gave a good chat on local places to see/visit - Fran seemed to be available most days.. All in all a good holiday, short of 4 star and would return.More
Returned after 2 relaxing weeks in the sunshine at this hotel. Room, cleaning, food, drink, pool, animation team, entertainment, staff and location all very good. If you go with a positive attitude then you will enjoy yourself. We met some very nice people but it seemed that all guests were quite relaxed as there were NO children around! The all inclusive drinks were reasonable quality with large measures, especially with no ice and the location was great , being 2 minutes from the beach, shops and restaurants. Went to the Marina Beach bar and restaurant a couple of nights which made a pleasant change from the hotel but would miss the Elvis impersonator in future. I do not understand people saying that they could not find sun loungers as there were spares stacked around the outside areas where you could help yourself. Went to the A La Carte restaurant but was not impressed with the food. I found the staff in all areas to be very friendly, informative attentive and efficient. The Thomson ref, Fran, was very also very friendly and a good source of local knowledge. Overall a good holiday in a lovely location and we would return to this hotel.More
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