There's a lot to love about this place, but the big, heart-shaped outdoor pool is one of the highlights. There's also an infinity pool where you get stretching sunset views. Inside the hotel, the bedrooms are modern, and done out in subtle, stylish colours. Late risers will love the breakfasts – there's a Continental-style option available 'til 1pm from the snack bar. Elsewhere there's a buffet restaurant covering lunch and dinner as well as cooked breakfasts up to 10.30am, and a themed place that swaps between Mexican and Spanish evenings. Location-wise it's a 3-minute walk to the beach, and not much longer in a taxi to Siam Park or Playa de las Americas.
Based on 928 reviews
- Official Rating
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All Inclusive - Here's what you get
Buffet meals. Coffee, cakes and ice-cream 16.00-18.00. From May 2014 your All Inclusive package will be available at the hotel until you leave for your return flight home.
Selected local alcoholic and non-alcoholic drinks 11.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Heart shaped pool on lower level is heated. Parasols and sunbeds are provided.
For breakfast, lunch and dinner, and there's show cooking too.
If you're on a special trip either with your partner or a group of friends, you can unwind with a variety of treatments. You can take time out on your own, or treatments can be provided for 2 people at the same time.
Rooms ► View all
Twin room sleeps 2. Splendid service available at a supplement with personalised check-in, kids' welcome pack, daily newspaper, daily turndown service, tea and coffee facilities, fruit on arrival, bathrobes, slippers, pillow menu, 1 free entrance per adult to the spa circuit, unlimited reservations in the themed restaurant Tuesday-Saturday, premium brand drinks and late check-out - subject to availability.
Twin room sleeps 3 - can be sold as a single. Third bed is a camp-bed suitable for a child up to 12 years. Splendid service available at a supplement with personalised check-in, kids' welcome pack, daily newspaper, daily turndown service, tea and coffee facilities, fruit on arrival, bathrobes, slippers, pillow menu, 1 free entrance per adult to the spa circuit, unlimited reservations in the themed restaurant Tuesday-Saturday, premium brand drinks and late check-out - subject to availability.
TripAdvisor Reviews Show more reviews »
Not worth 4 Stars
This was definitely a "self-service" restaurant. You had to hunt around the large restaurant for cutlery to lay your own table, grab a rarely sighted and moving waiter to ask for a drink. One waiter on the pasta bar was very rude. Food was without exception lukewarm and very little guidance for vegetarians. The snack bar manager man-handled me to throw me out because he wasn't open. He couldn't understand English so couldn't understand I wasn't there for an early snack but on legitimate business. Very few staff spoke or understood English. All inclusive "free" drinks were mainly crushed ice with a flavour added. Not what I would call real drinks. They tasted like slush puppies. Dark main lounge; a poor environment to read in by day and much worse when the evening music started early. The maid wiped the wash hand basin but never once the marble surround which had toothpaste and soap marks on it. Only 3 drawers for a double room. Very disappointed, not value for money and definitely not FOUR STARS. or worth a second visit.More
Andrea B, London, United Kingdom
My wife and I stayed at this hotel for 1 week early April this year we had researched the hotel on trip advisor and it seemed to fit the bill as we normally travel with Thomsons and have always had excellent holidays and as this was a Platinum we thought even better . Platinum it is not ,we were not on our own there were several couples we met who found the food uninteresting and rather tasteless , accomodation ok and the entertainment poor . The food quality in the pool bar was very poor and again uninteresting .The 06 30 rush for sunbeds is very true and as usual people reserve them and buzz off for the day selfish or what ? Although the location is classed as Costa Adeje it is more Torviscas the area being a little time worn .The hotel is very clean and most of the staff very pleasant and helpful ,would we go again ,definitely no and Thomson should remove the Platinum status from this hotel its misleading , we have stayed in Thomson Gold and 3 star hotels which were far superior to this one in every way .More
Brian O, Kidderminster
What a lovely hotel to stay
We arrived back yesterday after spending two weeks at Luabay Hotel. We had a fantastic holiday. All members of staff are extremely helpful and polite. Our room was number 113 which was above the entrance overlooking the road. We had a very large lounge, separate bathroom with a large shower and bath. (No floods from this shower!!) Large bedroom. Complete with a large balcony including table & chairs. We were on the dining room floor which was great because we didn't have to use the lifts until the day we came home. You could not fault the selection of food at all meal times. If someone couldn't find something to eat they have a problem. If you like musicals then book an evening out The Sound of Musicals. It was a fantastic show. The cappucinno coffee was the best coffee ever. Maybe not a platinium hotel but definately 3/4 star. Would definately return to thi hotel.More
Lynn R, Peterborough, United Kingdom
a nursing home
just returned from this hotel only a week there and that was long enough.Firstly let me say that's it,s full of OAPS long faces ,it,s like on holiday with the living dead.The rooms are very small,single beds,bathroom very tiny only a shower, but good pressure buffet not a lot of choice ,fresh fruit not a lot of ,tinned fruit such a same as a lot of fresh fruit comes from spain .the wine was undrinkable had to buy our own ,it,s not worth the prices that is charge for the hotel we find that in Europe the hotels are not worth allinclusive prices because of all the extra you have to pay for when your there. The location is great and some of the staff are friendly. I would not recommend this hotel if you are young or have children as you are looked upon by old people which reins this hotel. sunbeds are taken by old people at an early hour ,so you need to be up by the crack of dawn. I did not like this hotel at all purely because no double beds my daughter had to sleep on a camp bed as the room was not big enough for a third bed and we paided 580 pounds for her to travel to sleep on that not very happy with that at all.Icould go on and on about this hotel but I will leave it .thomsons / first choice needs to specify this in the brouches about the hotels feel that they are getting very slack and very over pricedMore
shirley o, Wadebridge, United Kingdom
good value if you book early
We stayed at the Luabay for a week in April which is before the season really kicks off. So prices were ok in regards to the delivered value. Rooms with seaview were good and clean all the time, very friendly staff. Only the food gets boring after a while but good options are close by/More
Thomaslikestrips, København, Staden Kobenhavn, Denmark
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in Playa de las Americas, Tenerife
Items marked with * incur extra charges which are payable locally
Floors 8 and 9 of this hotel are suites so twin rooms will not be allocated to these floors.
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
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