Hotel Elba Carlota

This showstopping hotel has a lagoon pool with ocean views and a beach right on the doorstep.

With its contemporary décor, the Elba Carlota is certainly easy on the eye. And it’s got plenty to brag about beyond its looks, thanks to 2 pools, a good sports line-up, and a beach just outside.

Stay here and you’re just a 2-minute walk from the bars, restaurants and shops of Costa Caleta, one of Fuerteventura’s most popular holiday spots.

TripAdvisor Traveller Rating

Based On 2082 reviews

  • Official Rating
  • 5Floors
  • 346Rooms
  • 5Lifts

All Inclusive - Here's what you get

Food

Full Board meals. Afternoon tea, coffee, biscuits and snacks 15.00-17.00. Ice-cream.

Drink

Selection of local alcoholic and non-alcoholic drinks, tea and coffee 10.30-23.00. House wine and beer, soft drinks and water during meals.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Buffet restaurant

Offering breakfast, lunch and dinner. If you're a fan of a big breakfast, or prefer just a smoothie, this restaurant caters for everybody. For those of you with kids there are early suppers. Show cooking and theme nights are all part of the fun. Choose to sit inside or outdoors, however if you feel like a picnic, let staff know a day in advance and they'll prepare something special for you to take-away. Special diets can be catered for if asked for in advance.

Kids' club

With a full and mixed daily timetable, the hotel's kids' club is hours of fun for your little ones. Things like competitions, face painting and theme days can all be expected. Suitable for kids aged between 4 and 12 years.

Daytime activity programme

With rifle shooting, volleyball, aerobics and games on the beach to name a few, there's plenty to keep you entertained and active.

Rooms ► View all

twin room

Twin room sleeps up to 3 with 2 or 3 beds. Minibar at a charge. Air-conditioning is restricted between November and April.

twin room with sea view

Twin room with sea view sleeps up to 3 with 2 or 3 beds. Air-conditioning is restricted between November and April and minibar is at a charge.

TripAdvisor Traveller Reviews Show more reviews »

Almost a five

Returned yesterday from this lovely hotel. Brilliant location, far enough away from the centre of Caletta de Fuste to provide a nice stroll but right next door to a small shopping mall which contains a fantastically stocked Spar and some cafes for a snack at lunchtime. There is a bus stop outside the mall where you can catch a bus to Puerto de la Rosario (the commercial capital). Our room, like others mentioned in these reviews, was on the sheltered side of the hotel and we didn't have any sun on the balcony during our stay. However, that didn't spoil our stay, it isn't why I've only given four out of five and it was the only thing wrong with the room. The room, including the bathroom, was kept spotless and the bed was massive. Tea and coffee making facilities were provided, so was bath gel and shampoo and there was a limited supply of tea and coffee. The pool area and gardens were lovely. There was a lot of wind on the first two days and we didn't think that we would be able to find a sheltered area to put our sun loungers but, as it turned out, even the seemingly open areas were sheltered enough to prevent being bothered by the wind as it was blowing from the direction opposite the sun, so our backs were towards it. There were some noisy areas near the pool when the aquarobics were taking place so we settled on a spot near to the massage beds. Now to the food. We couldn't understand some of the comments already made as we couldn't fault the choice and quality of any of the food served during our stay. The staff were friendly and helpful. There are only two reasons that I haven't given five out of five. Firstly there were occasions when we had to wait at our table for up to 15 minutes before a waiter or waitress took our drinks order. We weren't the only ones and saw others complaining to the maitre de about it. Our other gripe was that, like other hotels we have visited, the restaurant has a rule which says that shorts and tee shirts should not be worn in the restaurant for evening meals but this was not enforced. We couldn't see why people couldn't make the effort to spend three minutes putting on a casual shirt and trousers. One night the maitre de even allowed a child in the restaurant on a scooter (not, thankfully, a powered one). Perhaps guests should be told of this rule at check-in as they obviously don't read the hotel literature or the signs outside the dining room. Another down side for us was the live music on themed nights which involved a small music band touring and playing the dining room meaning that we couldn't hear ourselves speak. Check-in was great and all the reception staff were friendly and helpful, I can only remember the name of Begona as we tended to be served by her but all the staff deserve a mentionMore

PandPBlackpool, Blackpool

We have nothing to complain of.

What I mean - Everything VERY GOOD. Location, Service a.s.o. and even the other guests.. A hotel for oncoupling and enjoy. Near to shoppingcenter, near to Town, very good beach and a fine promenadeway to the Town.More

Gunnar F, Katrineholm, Sweden

4* - absolutely not!

As this is my first real negative review I would say that these are only my opinions based on the expectations I had about the resort based on information from First Choice/Thomson. Compared to other 4* resorts we have stayed in, this one certainly should not be rated as such. I could mention little niggles like the large cracks in wall tiles and around the plumbing in the bathroom & the hair towel which is a large towel cut in half and fraying down one side, but I can live with niggles. Here are some of the surprises we have had: 1. On arrival, there were no porters. Not an issue for most but as I am in a wheelchair it meant my husband had to play porter while I self propelled to the room after a very painful journey here. [4* resort expecting arrivals in the afternoon and have no porter on duty...seriously?] 2. The Junior Suites are teeny compared to the brochure pics and those on the Elba group website [disappointing but not the end of the world] 3. Apart from 2 members of staff, in the main, the staff don't give a good standard of service. Any queries e.g. Where exactly is the direct beach access and is it ramped? are met with "no English" I feel I am a problem to them, like we're getting in the way of something they'd rather be doing [not a 4* service] 4. The word gastronomy on the Elba website conjures up wonderful images of mouth watering food. My husband is a insulin controlled diabetic so good food is a medical necessity, not a choice (he gets a tummy upset, his sugars go crazy) The reality is that the food is lukewarm, often undercooked & of basic range. As we match insulin amount to carbs in food, and some food like rice is difficult to judge without weighing the food, my husbands choices are - chips or pasta. It's reminiscent of the canteen in my old school. The fish served varies but includes Panga (farmed in Vietnam and injected with urine to promote quick growth) & there are a lot of stews (cheap cuts of meat) [4* food, absolutely not] 5. To access the restaurant you need to go via two lifts if you have mobility problems. This wouldn't be an issue if the second lift was conducive to turning my chair ready to alight. After bruising myself quite badly, we then had to go to the pool area via one lift, to cut through the poolside and reenter the restaurant. I asked if the restaurant staff could unlock the little gate by the outside eating area so that I don't have to suffer the indignity of bumping through the dining room where people wander without looking where they are going, the response was "No, No not allowed" 6. The rep for First Choice/Thomson is not interested in dealing with anything other than booking trips. There is not a rep based here and when I contacted them via email, only 2 issues were addressed & the rest of the email ignored, signed off with "this concludes the matter" And where have you ever seen a 4* resort tell it's all inclusive guests that if they lose their AI bracelet, they will charge you €21 PER DAY! PER DAY?! I'm quite surprised that they don't charge for condiments. I am not a negative person but I do believe you get what you pay for. The Atlantica group of hotels offer excellent service on top of well maintained rooms and public areas. Why is this hotel so different to that standard? This hotel also costs on a par with the Atlantica group in the Greek Islands, yet it is hugely lacking. Don't waste your money like we have, go elsewhere. It's not an awful resort but it certainly isn't what you expect if you have been to other similarly rated resorts. Maybe it's because it's our first foray abroad since I lost my mobility, this was supposed to be me proving that I can still manage to go abroad after spending the last 3 years not really living. (I'm only in my 30s) This whole experience has made me lose an awful lot of the confidence I had built up to make the trip and I'm not sure if I will ever be able to build it up again. So if you read this and think I am being too negative, please bear in mind that this trip was very important to us & it has cost us dearly. Oh and yes, I did hours of research and calls to the Thomson special care team before booking to make sure it was the right type of place for us.More

Angelofthevalleys,

Location, service and food in topclass

It was the fourth time we visit this hotel. Thats not normal for us because we want to see new places very often. BUT this hotel is top of the line with service and location. We have this time six of our friends with us and it can be special to recommended a hotel to friends. After this visit they like us more than Before. Thanks Elba Carlota.More

Jan K,

Disappointing

On arrival at this hotel I was impressed with the lay out. Check in was efficient and the room spacious and well appointed. Only down side to the room was the view of the walls of the Sheraton and no sun on the balcony. That aside the real downfall of this hotel is the food. All tastes the same whether fish meat or lamb and overcooked. Breakfast is not much better leathery bacon tasteless sausages lack of fruit. Tables inadequately set. Staff in general are very pleasant and helpful which can not be said of the management. With a bit of effort this could be a superb hotel. It has the location. It is clean spacious and relaxing. The food in my opinion is 2 star at best. Up the standard of food and this hotel would deserve 4+ stars. I may return to the hotel but on a room only basis.More

Ediman, Edinburgh

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