Hotel Elba Carlota

This showstopping hotel has a lagoon pool with ocean views and a beach right on the doorstep.

With its contemporary décor, the Elba Carlota is certainly easy on the eye. And it’s got plenty to brag about beyond its looks, thanks to 2 pools, a good sports line-up, and a beach just outside.

Stay here and you’re just a 2-minute walk from the bars, restaurants and shops of Costa Caleta, one of Fuerteventura’s most popular holiday spots.

TripAdvisor Traveller Rating

Based On 2354 reviews

  • Official Rating
  • 5Floors
  • 346Rooms
  • 5Lifts

All Inclusive - Here's what you get

Food

Full Board meals. Afternoon tea, coffee, biscuits and snacks 15.00-17.00. Ice-cream.

Drink

Selection of local alcoholic and non-alcoholic drinks, tea and coffee 10.30-23.00. House wine and beer, soft drinks and water during meals.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Buffet restaurant

Offering breakfast, lunch and dinner. If you're a fan of a big breakfast, or prefer just a smoothie, this restaurant caters for everybody. Show cooking and theme nights are all part of the fun. Choose to sit inside or outdoors, however if you feel like a picnic, let staff know a day in advance and they'll prepare something special for you to take-away. Special diets can be catered for if asked for in advance.

Kids' club

With a full and mixed daily timetable, the hotel's kids' club is hours of fun for your little ones. Things like competitions, face painting and theme days can all be expected. Suitable for kids aged between 4 and 12 years.

Daytime activity programme

With rifle shooting, volleyball, aerobics and games on the beach to name a few, there's plenty to keep you entertained and active.

Rooms ► View all

twin room

Twin room sleeps up to 3 with 2 or 3 beds. Minibar at a charge. Air-conditioning is restricted between November and April.

twin room with sea view

Twin room with sea view sleeps up to 3 with 2 or 3 beds. Air-conditioning is restricted between November and April and minibar is at a charge.

TripAdvisor Traveller Reviews Show more reviews »

Very Good Hotel

This hotel was fantastic and the facilities. We stayed for 2 weeks 8th July-23rd July. it has everything you need. Me and my partner had a brilliant time, the food was very tasty it has a lot of different type of food.The room sizes are very big and spacious. We did a lot in our 2 weeks we went to MHT(drag queen) show it was very very funny! we also went to a water park that is amazing for children and adults. I would 100% go back to this hotel, the staff member are very helpful and speak english good enough you can understand.More

Tony C, Cambridge, United Kingdom

Just keeps getting better

We had stayed here earlier in the year & we asked at reception if on our return we could have a room on the top floor. The man on the desk was called Oliver & he said he would do his best. Not only did he manage to do this he even remembered us asking for this. This was just the start of another great stay at the ELBA CARLOTA . The staff here are second to none & nothing is too much trouble for there guest's .A special thank you to Pena & Paula . We will be back twice again next year.More

Descrane, Leicester, United Kingdom

Great Place

The resort has everything that my girlfriend and I would ever need on holiday and we enjoyed our stay here. The food is very good and has a vast range that people who are fussy will find something to like. There are three pools in total (one for children) which are big. The grounds are beautiful with a large garden area. The sea view was nice as well. The staff were always friendly as well. Also, the birthday card, plate of fresh fruit and the two mini bottles of Cava was very appreciated for my girlfriends birthday. We had a slight problem with our balcony door which resulted in needing to get a maintenance person to fix the problem, which wasn't ideal. There were some flies around the restaurant but that would appear to be due to the large gardens and people dining outside. It also felt slightly understaffed at times. All of these were slight hindrances but I understand that could happen anywhere. Just a warning to those who booked half-board, you will need to pay for your drinks at dinner time, I didn't expect that until I saw the review on tripadvisor so I am passing that on. They also only accept payment by card which, wasn't a problem.More

MSturrock92, Dundee, United Kingdom

Serious health and safety issues DONT GO there with your family ,

If you were to link to my previous reviews you will see Im not a whinging moaning sort of person, mostly I go with the flow , but what occured while I was at this hotel, even more so the way the have handled it is appalling, and I feel that strong I need to write about this in some detail. A short summary for those who dont want to do the whole review Summary On getting out of the lift on the 5th floor the doors of the other lift next to me where completely open , no lift, the actual lift was between floors, so you could walk straight in onto the roof of the lift . but it is far worse, This is a glass fronted elevator meaning there is no back wall on the lift shaft , so any child running ahead of a family to press buttons etc ( as kids do) could run inside and straight out over the edge falling 5 floors Details There were no signs chains or barriers of any kind, a bag of tools rested at one side of the doors on a ashtray/bin After around 3 minutes the maintainance man came out from a room opposite (which I learned contained a service lift ), and I pointed this issue, In English as I am unable to speak Spanish He thought I was simply complaining about no lift and pressed the button for the other lift indicating to use that one. I explained in broken Spanish the danger to children , he simply shrugged , a second man came from the same room , I watched as they entered the lift on the roof of it , and with a large control unit they pressed buttons and descended on the roof On reporting to reception after delays eventually rather than the General manager I had asked to see I got the Public relations Manager a pleasant enough Dutch lady She made enquiries and came back to some time later , and said not only was this man saying he was there all the time, so was the worker who came to undertake an inspection of the lift This is untrue Given the amount of accidents when people fail off balconies when there is actually some kind of barrier I shudder to think what would have happened if a little child( as they do) had run ahead of his parents This PR lady fobbed me off for a day, I have emailed her and received no reply. First she wanted me to talk to the company that had come to inspect the lift( i.e the other man ) when I said there must be someone with overall responsibility in the hotel for Safety she said there was not, when I asked to whom I could report this she said the inspection company, when I asked if there was a local H&S executive she said no. Eventually she suggested i report it to the Police , as it was my last day I didnt feel like sitting all day in a Police station, plus I dont think this is a Police matter . I have seen the minor issues on Trip advisor and I also I see they take great pains to reply. If I could point out a second issue, not as dangerous but dangerous enough . I was in one room with my 18 year old son, my partner was in another room on the other wing with our 6 year old son, on day one she went to reception to tell them the sllding door to the balcony from the room didnt lock, they said they would send someone round, with a 6 year old you want a balcony lock , they didnt , she complained on day 2 and 3 , on day 4 she decided to write it on Trip advisor as it looks as if thats when they pay attention. She also added on Trip advisor that she knew there had been a problem with open lift doors . Later that day I received a visit from maintanance to "fix my lock" I explained tha there was noting wrong with it. When I spoke with the PR lady later that day I explained this and she said as there was a complaint on trip advisor mentioning a lock and the lift she assumed it was me. That tells me that the 3 days that my partner went to reception no one logged her "problem" , that stinks too Shame , good food, nice pools , nice service staff, but a culture of not caring about safety and more worryingly fudging complaints, and more or less suggesting I was a liar. I dont think this is a one off, I think its a hotel attitude problem Dont start me on the other childish issues and complete lack of control around the hotel. I will let other people comment on that. Pool not open until 1000 !!!More

davey54_13, Loughborough, United Kingdom

Good solid hotel

We've just returned from a weeks stay, all inclusive. We read reviews prior to going and weren't sure what to expect so here is our honest review. We traveled as a party of 8 across three rooms. Accommodation: we stayed in a junior suite with a sea view on the third floor. The room was spacious and comfortable. The main bedroom had a huge king plus bed and a travel cot in for our 9 month old. The living area had a put up bed (very sturdy) for our 4 year old and two arm chairs and dining table. The bathroom had a walk in shower and a bath with screened off toilet. We were very happy with the room, the view and amenities. The only issue we had was with the housekeeping service which was sporadic at times. In itself this wasn't too much of an issue but we had bagged up nappies that needed removing and we ended up putting these in communal bins. My sister/brother in law and our parents both had a standard room without sea views and were happy with these. They were the same as our main bedroom with a smaller bathroom. Again,quiet and comfortable rooms. Pool Area: 2 large pools, a baby pool and a jacuzzi pool with good sun bathing and plenty of shading. On the first morning they didn't unlock the sunbeds until well after 930 and there had been people sat around since 6am hoping to reserve beds which was hilarious to see. We never bothered to try secure a bed until after breakfast, usually 930 onward and this wasn't a problem as we got a good spot near the baby pool with enough loungers and shade daily. On subsequent days I noticed more sun loungers around and these were set out around the pool rather than being chained up. The pools were clean and warm enough to relax in. Entertainment: we didn't watch a show but the entertainment during the day was good. The team were unobtrusive when announcing the games and didn't harass people to join in like I've experienced at other hotels. Our group tried the archery and water polo and cocktail game. The music is very loud if you're near the bar where the main speaker is located but as we were near the baby pool this didn't disturb us and provided a decent soundtrack to the day. Location: We thought the location was great. Only a ten minute transfer from the airport which was important for us with the baby. The hotel is a 10-15 minute walk from the resort centre which wasn't an issue for us as there was plenty to do around us. Being ten mins away meant we benefited from a much quieter beach just outside the back gate with breakers so swimming and paddling is safe and the sea is warm! The walk is along a purpose built sea promenade which is well lit. There is a nice bar out into the sea which is perfect for evening drinks. Right next to the hotel is a shopping centre which has a fair selection of shops and a Spar which had everything we needed. I bought baby milk and food, nappies etc from there and found the prices to be either on par or cheaper than UK. The shopping centre has a few restaurants, including a very good Indian, a bowling and amusement complex and outdoor play area with karting and bouncy castles. The golf course is directly opposite the hotel. We walked to the main resort twice for dinner and there was a lively atmosphere and lots of bars/restaurants. We recommend the pizzeria in the first floor, Fusilia de Italia (I think!). It was very reasonably priced and the pizza and pasta were amazing. Food and drink: going AI the food can get very samey very quickly. The hotel clearly tried to give as much variety as possible. We ate out on four occasions but breakfasted and had lunch every day. The food was always tasty and quickly replenished when running low. The drink variety was good and there were no half measures! Friexenet Cava was available at each meal (inc breakfast!) to self serve along with full waiter service for all drinks. The cocktail menu wasn't substantial but covered all the popular favourites. The bar on an evening was busy but service was smooth and fast. We took our own plastic pint glasses and the hotel was happy to let us use them. Now the important bit....the flys! There weren't many to be honest and they didn't cause many problems except for the last day when there was no breeze. We didn't see any flys inside or on the food thankfully! We did talk to another family who had visited in May and they said it was bad then and massively improved now. Kids Club: we used the mini kids club and my husband had to sign to say what he was happy with e.g pictures to be taken or used to promote shows. We had to check our son in and out and Sara, the lady looking after the group, was professional and friendly. Overall we had a great holiday and would return to the Elba Carlota. The staff were friendly and always had a cheerful Ola when passing, from gardeners to housekeeping. We saw a duty manager doing the rounds regularly and felt it was good they were visible and accessible. Standards are different to than in the UK in terms of star rating admittedly but we weren't left disappointed in any way. I will be recommending the hotel to friends and would be happy to answer any questions from other trip advisors users if you would like to ask - if u can answer, I will! More

hbnmdm,

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Hotel Elba Carlota
Rated: 4.0 /5 based on 2354 customer reviews
from £458.56