The Novotel Phu Quoc Resort gets up close and personal with a big sandy beach, so location is a real winner.
Picture a white-sand beach, plonk a modern hotel right on its shores, and you’ll have a pretty good idea of what the Novotel Phu Quoc’s all about.
The designers have tossed together classic Vietnamese themes with a few modern bits and bobs, here. Wicker chairs and oversized vases tick the traditional box, while mood-lighting and infinity-sided pools add a touch of flair.
TripAdvisor Traveller Rating
Based On 355 reviews
- Official Rating
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All Inclusive - Here's what you get
Buffet breakfast, lunch and dinner.
Selected local-brand alcohol and soft drinks.
Sports and Activities
All are included except where indicated.
Facilities ► View all
Food Exchange Restaurant*
This place is open for breakfast, lunch and dinner and offers a variety of local and international specialities.
2 outdoor pools
Both pools here are of good size, one of which offers undisturbed views of the ocean, with palms trees and sunbeds lining its edges.
Featuring a range of fitness equipment and exercise machines.
Rooms ► View all
Deluxe Twin Room with Garden View and Balcony
1 Bedroom Villa with Pool View, Garden View and Private Pool
TripAdvisor Reviews Show more reviews »
Memorable 3 night stay...Quality, Professionalism, Exquisite
This review is for the amazing staff (Hoang, Thoi, Dung, Men, Sam, Nghia) at the Tropicana Restaurant at the Novotel Villa Resort. I can't express in words the service I received. 7 star treatment in a 5 star resort. They catered to my every need and was always attentive to all the customers hence I keep seeing them running not walking to grab ice, new plates, food, drinks, etc. Lets put it this way, I never had to wait for more than a few seconds if I needed anything. The staff always greeted me with a smile and these I dare say are genuine. It makes your day go by much more enjoyable seeing others smile while their primary focus and pride is to make you smile. I believe this place is quite new as they just opened but if you want a lasting and memorable experience, I will definitely recommend you try Tropicana Restaurant. My apologies as I was solely focused on the service and left out the food (I'll keep it short). I ordered the seafood noodle (great texture and flavor), grill pork ribs (one of my favs, not too sweet and the right amount of sauce), and the whole roasted chicken (I had to take it togo but I liked that it was not too salty). My apologies for this long essay but last thing, I had a bonus surprise when they had live request singing! I didn't get to catch their names but imagine enjoying your dinner with beautiful voices serenading you in an exquisite surrounding with superior service. Enough said. More
The hotel is a great choice for anyone looking for a property that offers it all. Large open spaces, luxurious pool, villas, dining options, bar, spa, kids club etc. The hotel is in a great location only a short distance from local beach clubs, and local shopping and night market. The villas are beautifully furnished and well appointed, with our villa offering views of the ocean and access to the garden. The kids club was an added bonus for the kids, who were able to play with other kids, and join in the activities offered by the kids club.More
Our room was not ready when we arrived and they asked us to sit in the lobby and wait for check in. No Aircon as it is an open area.(Not what you would expect from 5 star hotel) Room was finally ready an 1h15 after check in just to be greeted by construction noise. We booked 3 rooms as we wanted something close to the beach but they ended up moving us to a villa that took away the holiday feel as you are not close to the beach. Overall service good but I would avoid the hotel for the next year until the can finish destroying the Island to build more hotels on both sides of the hotel.More
The hotel & restaurant services are extremely good. Especially the two waitresses Hoang and Sa in the Tropicana restaurant. The food also nice, clean, worth the price. This is my good experience at Novotel. I will come back next timeMore
Premium price, great location
This is as good as it gets in terms of location, service and added value. Tennis, gym, cycling, water sports on a great beach and awesome swimming pools. -2 stars for below average food quality at a pretty isolated venue.More
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Items marked with * incur extra charges which are payable locally