It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.
Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, and a late-breakfast venue with fabulous sea views.
This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.
TripAdvisor Traveller Rating
Based On 3123 reviews
- Official Rating
- Lifts: 3 in the main building
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfasts.
Selected alcoholic and non-alcoholic beverages including beer, house wine and soft drinks 10.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
11 outdoor pools
There is a choice of pools here, and they all come with sunbeds and parasols. Pool towels are also available with a deposit.
There is a variety of treatments on offer at the spa. Book a massage, aromatherapy session, facial, body wrap and manicure for a bit of me time.
Daytime activity programme
Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.
Rooms ► View all
suite with sea view and balcony or terrace
These traditionally styled suites all feature a balcony or terrace with views of the Atlantic Ocean. Plus, there's satellite TV and air-conditioning. They sleep up to 4 with 2 sofa-beds in the lounge.
twin room with balcony or terrace
These traditional style rooms all feature a balcony or terrace and lots of natural light. Plus, there's satellite TV and air-conditioning. They sleep up to 3 adults or 2 adults and 2 children with twin beds and a sofa-bed in the lounge that converts into 2 beds.
TripAdvisor Traveller Reviews Show more reviews »
Wonderful stay at La Palma Princess!
My boyfriend and I stayed at the hotel from 8th - 15th September. We chose to come at this time of the year in the hope that it would be a little more relaxed post school holidays and we were glad that we made this decision. I thought I'd provide a bit of a breakdown of the various aspects of our stay, both good and bad. Arrival / coach transfer After a long flight we arrived at La Palma and were quickly advised by our Thomson rep which coach we should head to. The windy roads are a bit nerve wracking when overlooking the cliff edge, although thankfully it's dark so easier to ignore..! The coach drivers are very careful and experienced at driving these routes. We were aware of the long check in queue upon arrival at the hotel and we did contemplate a taxi, however decided it was probably not necessary. We were fortunate to get on the first coach out to the hotel and other taxis were pulling in at the same time! We didn't have a long wait to check in, our bags were taken to our room and we went straight for dinner. Others further back in queue were advised to go for dinner and check in later. After dinner we were able to find our room within 10 minutes using the provided directions. Room The room was large, clean and pleasant. I personally like the traditional Spanish decor. The bathroom was large, the shower very powerful (although painful when sunburnt) and plenty of towells were provided. The bed was huge(!!) and very firm although still comfortable. Aircon worked fine. We paid extra for the use of our safe, although remember to ask for this at check in as they didn't remind us. Rooms were well maintained by cleaning staff through our stay. We had an issue with our balcony door where it was jammed and a member of staff came to our room to fix this within half an hour. Facilities We didn't try out all 11 pools, although the few we did try were perfectly pleasant, clean and never too busy. Each had a different vibe which was nice although we settled for the same one each day (all tiles in tact). Plenty of sunbeds were available throughout the day, and we could even find plenty of beds in shade at 9am. I would thoroughly recommend using the spa facilities, for 10 euro a person it is really great value, never too busy and the for the price the facilities are available to use throughout the day. We left feeling very relaxed. Entertainment The entertainment was so awful it was entertaining to watch... the kind where you cringe and don't know whether to laugh or cry. Admittedly the bollywood act was pretty decent though. Food We absolutely love our food as a couple and were really looking forward to it at the hotel although we were honestly a little bit disappointed. We chose to have breakfast at La Choza each day. The fresh omelettes cooked to order were worth the wait, and although less option than the main restaurant it had everything we needed. Breakfast was definitely my favourite meal at the hotel. For lunch we generally ate at the pizzeria. We had simple food there, nuggets, chips and hotdogs. The one day I tried a pizza it made me quite poorly so avoided that after! Dinner was a bit of a let down. La Choza wasn't open when we visited and I think it's such a shame as it would have been gorgeous to eat your dinner at sunset. Was looking forward to trying the barbecued food previous reviews have mentioned. The buffet at the main restaurant was quite repetitive. It was so mass produced that it unfortunately lacked in quality, I felt like I could have made a lot of the food at home better myself... which isn't what you look for when you eat away from home!! Mexican theme was my favourite though. Drinks Drinks were generally good. Can never go too wrong with coca cola soft drinks. Spirits were ridiculously strong, not the finest quality but perfectly acceptable. I tried the white wine which was nice when cold and cava which became my beverage of choice. My boyfriend enjoyed the beer. The premixed cocktails were nice, a bit sweet so could never drink too many! Bars were generally quite busy, particularly at peak times but the wait was never too long. Staff were always hard working and pleasant. Location We researched this hotel before we visited, so we perfectly happy with the location. I personally don't think you should mark the hotel down for Location, it's not its fault! Set in banana plantations on a cliff edge with a beautiful sunset... what more could you really want?! To break up the week we choose to get out the hotel and went on the dolphin and whale watching tour. We weren't lucky enough to see any whales but it was a fabulous trip regardless and perfect opportunity to get away from the isolated resort for a day. Weather The weather was overall great. Hot, but not too hot where it became intolerable. There seemed to be a trend where it was quite cloudy in the morning, although this seemed to pass by midday. It stayed relatively hot thereafter until about 5 30pm. The day before we were heading home there was quite a lot of overcast and not much sun. We used this as the perfect opportunity to use the spa though. Overall All in all, we had a really enjoyable holiday. The pros definitely won over the cons and we were happy we chose to spend our holiday there. Would we come back..? probably not... but that's because there is far too much of the world we still want to see, although we would definitely recommend it to our friends and family. Hope this helps :-) More
My husband and I had a really good week in this resort and mad plenty of friends. Accommodation was excellent and the room was cleaned exceptionally every day! The all inclusive was good, plenty of choice. Reccomend the Tapas on Tuesday/Wednesday. Bernard enjoyed this. Only one small moan the signage could be better it took us 3 days before we could find our room? Staff very friendly and helpful. Excellent facilities for business meetings.More
We came here through a Thompson package (the rep Jay was amazing) Transfer from the airport is about an hour, very steep and lots of sharp corners with sheer drops! You get a great view of the complex coming down from the mountains, where the hotel is situated. The area in which the hotel is situated is very isolated, la palma is a very sleepy island so don't expect anything like the other canaries. You can walk the perimeter of the complex (about 20mins) and also walk to the nearest beach but it's quite a hilly walk and lots of steps down to the beach (about 30mins, it's quite pebbley and small especially if the tide is in) Pros: Stunning grounds and pool area Never felt crowded, always got sun beds even if we were late down Rooms are of a good size lots of space and the bed was HUGE! Bathroom was fab, full size bath, huge walk in shower which was very powerful TV has a few uk channels in room Reception WIFI is free and a good speed Bar selection is very wide Excursions from the hotel (organised by Thompson) are good quality and varied Shops on site for sweets, Ice cream, crisps, newspapers & magazines and also souvenirs and pool inflatables Food is plentiful Free aircon Pool towels were provided The spa (10euro per person per day) was lovely Self serve pop, wine, beer and water all day which saves queuing in the pool bars Reasons for not giving it 5stars: Only 2 plug sockets in room - one being in the bathroom Outside the blocks of apartments could do with a lick of paint and tidying up Some pool tiles were missing, and the grout was dirty around some of the pool areas The food was mostly great - the basics were very similar each night however they did do a daily 'themed' area on the grill Lunch / snacks are quite limited to fast food (pizzas, burgers, nuggets etc) only a few options for healthy food The fruit juice option is squash - no fresh juice available within the all inclusive The cocktails are very very sweet and are all pre mixed using syrups/squash The restaurant on the pool area was closed on the second week of our stay, the hotel said this was due to lower occupancy but it made the main restaurant very busy we had to queue to get in and sitting in the main restaurant can feel like a school canteen when it's packed (try to get a table outside on the balcony or sit at the sides of the restaurant otherwise your chair will continually get bumped in to and you'll have streams of people walking past) At times, long bar queues All in all though, the holiday was fantastic, the hotel is lovely and the staff were all very pleasant. Hopefully the cosmetic comments will get picked up during the low season but it didn't really effect our experience that much. The island of La Palma is so beautiful I'd definitely urge you to go on at least one of the adventure tours so you can see it. Highly recommend the tour of the north east (banana plantation, fresh water rock pool swimming, rum tasting, and the rainforest) More
Great relaxing hotel
Just got back from a week staying here. We paid for a private transfer which was advised on other reviews. This allowed us to beat the worst of the queues. Reception dealt with everyone really quickly and efficiently and we were soon given directions to our room. We stayed in block 8 which was in a much quieter area of the hotel near the "relax area" which is a nudist zone. Don't worry you can't see In! We had a great room with a sea view and pool view. The shower was so powerful that I felt slightly violated Afterwards! Bath too was a nice addition and plenty of space with a huge bed. It was so large that my wife slept in a different time zone. That may appeal to Some! Being a quieter time of the year it was easy to get a successful bed in the shade and we only reserved beds from 8am. We had most breakfasts at La Choza. You had a fabulous sea view. The breakfast options were reduced from the main restaurant, but the view and quieter environment made it the obvious choice. They serve lunch there too. The only option in the evening was the main buffet restaurant. Great selection of food and a different theme each night. We particularly liked the Mexican and Chinese. It would be nice if La Choza was open in the evening as the sunsets would have made it great. We paid an extra 15 euros each for La Tasca. It's only open on Tuesday's and well worth booking as the food was Amazing! Evening entertainment was a bit naff, but it didn't really bother us as we prefer the bar areas. Drinks are good and you can upgrade to a premium all inclusive package if you like we'll known brands. We were happy with the quality of the standard package and didn't have to wait long to be served. They now have free WiFi in reception and we bought our own kettle and coffee as these aren't included in the rooms unless you pay. Previous reviews helped us here. We hired a car one day which was our best day. The roads are very quiet and it cost just 40 euros for the day. Jay the Thomson tour guide booked it and was really helpful all week. He even booked a local restaurant in Fuencaliante and we enjoyed a fabulous meal on our last night. A previous review criticizes him for saying that there was a cafe at the lighthouse when they couldn't find one. Personally I feel that you would have had to be visually impaired to miss It! We did one trip and it was a good day visiting the rain forest. The trips are quite expensive, but it was our choice and we could have hired a car if we had wanted too All in all a good stay and great value for money. The pools are amazing. If you want a lively resort this won't be for you, but if you research your holiday in advance you can avoid any issues More
Best Holiday Ever!!!
Just returned from a 2 week stay at this resort and I want to go back as I'm missing it already!! This is the 2nd time I have been to La Palma Princess (last time was dec 2012) and both times have been amazing. The staff are all very helpful and friendly and would do anything to help you. The food is top notch food plenty of choice and different themed food on certain nights. The resort itself is amazing from the 11 pools there to the amazing scenery. Everything is spotless the staff deserve credit for how hard they work to keep this resort looking so spectacular. The rooms are lovely and big and kept to a clean standard. (although did hear a few people complaining that their room was not up to scratch,so maybe need to make sure all rooms are spotless). I do think that certain areas need a little TLC though as they are looking a bit outdated from the last time I visted (furniture in the discotec, areas around the pools, taps in the bathroom sink need replacing as are old looking and not clean) Things just need updating a little I felt to make it more modern which i am sure will be sorted out maybe in the quieter periods but it was certainly nothing to disrupt the holiday. Also I agree with other reviews on about the amount of staff, they certainly do need more staff helping out especially at peak Times. All in all though I have had a fantastic holiday and will almost certainly be returning for a 3rd time next year. More
Jarrod H, 503927
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