It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.
Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, and a late-breakfast venue with fabulous sea views.
This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.
TripAdvisor Traveller Rating
Based On 2405 reviews
- Official Rating
- Lifts: 3 in the main building
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfasts.
Selected alcoholic and non-alcoholic beverages including beer, house wine and soft drinks 10.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
11 outdoor pools
There is a choice of pools here, and they all come with sunbeds and parasols. Pool towels are also available with a deposit.
There is a variety of treatments on offer at the spa. Book a massage, aromatherapy session, facial, body wrap and manicure for a bit of me time.
Daytime activity programme
Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.
Rooms ► View all
suite with sea view and balcony or terrace
These traditionally styled suites all feature a balcony or terrace with views of the Atlantic Ocean. Plus, there's satellite TV and air-conditioning. They sleep up to 4 with 2 sofa-beds in the lounge.
twin room with balcony or terrace
These traditional style rooms all feature a balcony or terrace and lots of natural light. Plus, there's satellite TV and air-conditioning. They sleep up to 3 adults or 2 adults and 2 children with twin beds and a sofa-bed in the lounge that converts into 2 beds.
TripAdvisor Traveller Reviews Show more reviews »
What a Lovely Resort
Stayed here June 2015 and had a truely wonderful time. The staff were fantastic and the food faultless and plentyful. The island istelf was beautiful and would stringly recommend getting out and about either with tours on simply hire a car a drive. Rooms and complex was clean and tidy, although notspotless. Really didnt want to leave and cannot wait to return. My only gripe was having to pay for wifiMore
Could not fault a thing!
Stayed here for a week in January and it was absolutely wonderful. Food was the best we have had in an all inclusive, drinks were also very good. The heated pool was like a bath however the other pools were "quite chilly" but good to do serious swimming in. Bedrooms were quite dark but very spacious and beds really comfortable. The bathroom was awesome!! The best shower EVER in any hotel, home or abroad... I raved about it to everyone and everyone's was the same, mega power shower and always hot and was also huge, big enough for 2 ;-) We stayed in block 4 which was close to everything. The staff were all friendly and the place was spotless all around the hotel, the hotel was 1/2 full apparently when we visited but we never had an issue to find a sunbed, in fact the place felt a bit empty as it is so big and spread out. The gym is ok, everything you need if you wanna do some exercise, we also had a massage in the spa which was nice. Overall this holiday was one of the best, would recommend it to anyone who wants to just chill out and do nothing but relax. There is nothing around the hotel i.e. shops/bars, so if your looking for night-life this is not the place, this is a place where you literally unwind and relax, have an awesome shower and eat gorgeous food !! LOL Thank you all at La Palma for a truly amazing holiday, and thanks to him upstairs for giving us glorious weather xxMore
We decided to take a last minute holiday at this resort in early January and were not disappointed. The resort is well maintained, clean, and friendly. There are a lot of activities starting early in the morning and finishing late at night. The sea views are spectacular and would recommend the late breakfast restaurant. Just walking around the large resort with its 11 pools and tennis courts took half an hour. The animation team were very informative and entertaining. We met loads of lovely people. Going in January is great as the weather is perfect, it's not too crowded and great value for money. You have to pay for the Wi-Fi but considering how cheap the holiday was, we didn't even mind paying the 19 euros for a week. There are some lovely excursions if you wanted but we were happy just staying in the resort and having a chilled out holiday. The food was also varied and fresh. All in all a fabulous experience for us.More
The rooms are spacious and the pool area lovely. The whole hotel complex is well maintained. The food however was not very good. The hot food was often only warm and rather tasteless. The coffee was awful. What I hated most though was the noise. The pool bar had loud music playing all day. There was nowhere for a quiet drink after dinner. Most evenings we were driven out of the main bar by the karaoke. When I mentioned this to a member of staff at reception, I was told that it was not a quiet hotel. A shame as this place has so much going for it.More
The most friendly and efficient place we have ever stayed
We arrived late evening but were checked in quickly and there was food still available for us in the restaurant. Our room was spacious with comfortable seating to read, and an excellent bathroom with separate bath and shower. A bit short on lighting, but an additional lamp was provided straight away the following day on request. If you take your own teabags etc, a kettle is one euro per day. The all-inclusive food and drinks are fine, with a broad choice. The site is big; we stayed when the hotel was only partly full, so it did not feel at all crowded. All was clean and well-maintained. The staff are all friendly and helpful. It helps if you can learn a bit of Spanish as this is not at all a mainstream tourist area, but if you cannot, it won't really matter. As an example of the positive attitude here, I went to reception with a damaged sandal and asked for glue. They made a call and in cinco minutos a man came, took away the shoe and returned it, mended, in another cinco minutos. It may not be feasible when the hotel is full, I suppose. Do tip please, the people work very hard. Yes, the hotel is in a world of its own in the middle of more banana trees than you might have ever seen before. But as well as the trips that Thomson provide, the local bus will take you up the hill to the little town of Fuencaliente, or to the visitor centre at the San Antonio volcano -- make sure you wave to pick up the bus on the return leg. Also to Faro where there is a good restaurant for lunch and the fascinating salt pans just short of which the last volcanic eruption stopped in 1971 -- you can see the lava flows. The bus stops at the hotel.More
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