Hotel La Palma Princess & Spa

It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.

Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, and a late-breakfast venue with fabulous sea views.

This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.

TripAdvisor Traveller Rating

Based On 1849 reviews

  • Official Rating
  • 5Buildings
  • 2Floors
  • 247Rooms
  • Lifts: 3 in the main building

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All Inclusive - Here's what you get

Food

Full Board buffet meals. Late breakfasts.

Drink

Selected alcoholic and non-alcoholic beverages including beer, house wine and soft drinks 10.00-24.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

11 outdoor pools

There is a choice of pools here, and they all come with sunbeds and parasols. Pool towels are also available with a deposit.

Spa*

There is a variety of treatments on offer at the spa. Book a massage, aromatherapy session, facial, body wrap and manicure for a bit of me time.

Daytime activity programme

Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.

Rooms ► View all

twin room

Twin rooms are bright and traditionally furnished. They sleep up to three adults or two adults and two children with twin beds and a sofa-bed that converts into two beds. There's also a satellite TV with limited English channels and a minibar* is available on request.

twin room with sea view

Twin rooms are bright and traditionally furnished. They sleep up to three adults or two adults and two children with twin beds and a sofa-bed that converts into two beds. There's also satellite TV with limited English channels and a minibar* is available on request. Outside, you have a balcony or terrace with views of the Atlantic Ocean.

TripAdvisor Traveller Reviews Show more reviews »

Just The Holiday We Needed

If your looking for a relaxing holiday, in beautiful surroundings, great food, great staff and good entertainment, then look no further than this resort. My partner and i return last week after a totally relaxing holiday at La Palma Princess, the hotel was great, much larger than we had thought and offered everything that we were looking for. The transfer from the airport to the hotel was about 45 minutes and gave some great views of the island on the way. On arrival things were pretty hectic as there were 2 plane loads (literally, 1 from Gatwick & 1 from Manchester) of people checking in at the same time but we were expecting this after reading other peoples reviews on tripadvisor. We had a few small issues but after speaking to the reception manager Michael Naumann these were sorted very quickly, he was a great. Our room was lovely and spacious and also very clean, in fact the whole hotel was very clean. The pools were fantastic and there were more than enough sun beds to go around, it was great that you could just go and help yourself to filtered water/beer and soft drinks from the pool bar and the pool restaurants, this made life so easy. I would definitely recommend the pool restaurant for breakfast, you can sit there on the terrace watching the dolphins swim by, i would also recommend the pizzeria for lunch, fresh cooked pizza's to order and great service. I would also recommend upgrading to a sea view room, the views are just gorgeous, it's another thing that made our holiday. Overall a great holiday and we will be back : )More

BillyC0,

Great place to unwind, and great value for money

The hotel was great, once you get over the need for extra's on an all inclusive stay (tea & coffee in room, wifi etc.) Staff were friendly and tried hard to please, we needed a mattress topper for my wife as the beds were very hard, but this was no problem and was quickly fitted, so 10/10 for meeting guests needs. Check-in can be manic as the Gatwick and Manchester flights arrive only 15 minutes apart, and 80% of the visitors (5 out of 7 coaches) are headed to this hotel. The hotel try hard to make this as easy as possible, and open the restaurant late so if you are in the later coaches you can eat first then queue; we were lucky to be in the first coach so I cannot comment on how long it took to process everyone. Our std. room was fine as we were not planning on spending a lot of time in it except to sleep; only drawback was the shaded balcony so no evening (or even daytime) sun to sit in. You can upgrade at check-in for a sea or pool view but we didn't think this was worthwhile. As per other reviews, the resort is never full, so finding a sunbed at any time of the day is easy, and while there are some queues at the buffet stations, getting a table in the large restaurant was never an issue even at peak times. Food was always hot and well presented, and there was a different nightly themed offering which meant there was always something new to choose. The reported 'fly issue' seemed to be limited to pool area so the pizza bar (lunchtimes) and La Choza (late breakfast & lunch) needed a bit of care; the hot food was fresh so no issues but the salad bar and bread items were left uncovered. The location is remote (just the hotel and banana plantations), and there are no bars, cafe's or restaurants you can walk to; we knew this before booking so it was no problem, but if you had expected to be able to stroll around a local village then this needs to be considered. The entertainment team try hard, and especially for children during the day there seems to be lots to do. The adult evening entertainment is quite minimal, with local acts and some music in the disco bar, so if you are expecting a lively and late night (which we were not) you should look elsewhere. In fact the relaxed piano bar with occasional karaoke was as popular, so this is not a resort for groups of young people. The local Thompson/First Choice rep Jay was excellent, very knowledgeable and friendly but with such a small noncommercial island as La Palma the range of trips and activities is poor, but I guess most guests like us, go to relax by the pools in the sun. If mountain hiking is you thing, then there are loads of trails but you need to be very fit! car hire from the hotel is cheap and convenient but as above there is not a lot to see. The $64,000 question is would we go back, and the answer is yes, but only as a late/discounted booking during the main season. I would not risk this resort as a winter sun holiday as if the weather is not good there is nothing to do.More

Nigel_Atkins, Chichester, United Kingdom

Ticks all the boxes.

Very good hotel. The experience from checking in to checking out was outstanding. A large choice of good, varied food was available in all the restaurants and all the staff were very friendly and helpful. Our room was very, very comfortable and well appointed. It was an ocean view apartment with king sized bed, two large rooms (lounge and bedroom), two bathrooms, two wardrobes, two televisions, and a very, large balcony overlooking the pools and ocean - fabulous sunsets. Nice touch with a bottle of Cava delivered to the room on my wife's birthday. 11 clean pools to choose from. What is there to complain about? You will always get somebody who will whinge. Ignore them. I recommend that you go with an open mind and relax and enjoy. Car hire is a must. The island is beautiful, the people open and friendly and you will have some really enjoyable experiences. We hired for 4 days and saw most of the island. Jay the Thomson rep is excellent and will give you great advice on where to go and what to do during your stay. One piece of advice, take a taxi from and to the airport (€37 approx) if like me you dislike the hurly burly of coach travel and lugging of suitcases on and off the coach. You will also be at the front of check in at the hotel and airport. Be advised. All in all a lovely relaxing holiday.More

owlsmadfan, Dronfield, United Kingdom

Perfect for a flop and drop holiday!

Having 11 pools to choose from was brilliant as you could choose a different area every day! The complex was clean, staff on the whole very pleasant & helpful. We had a problem with the plumbing but it was rectified immediately. Meals were varied, there was something for everyone. I agree with other comments regarding the quality of the drinks, but considering what we paid, we were happy - 4 star rating all round. More

Gee104, Walsall, United Kingdom

Value for money

For those just scanning: The hotel was clean, quiet in the evenings and overall is good value for money if you just want to sit around the pool for 12 hours a day reading a book. 4 Star is about right as a couple of things like bland (often cold) food and naff evening entertainment/atmosphere let it down. However for the right price I'd be lying if I said I wouldn't return/recommend as its by no means bad they just need to tweak a few things. A bit more in depth: RECEPTION/STAFF We flew in with Thomson so arrived late on the evening flight. We were definately very lucky that we arrived on the first coach transfer (of 6) as the reception staff were overwhelmed and queues quickly grew. They worked hard but I must admit I'd have not been very impressed being at the back of the queue that formed. Likewise we had a broken toilet on the first night which was fixed within a few hours of reporting it in the morning. The staff on the whole seemed nice and generally hard working but queuing at the bars and in the buffet got a bit tedious after a few days. ROOM Spacious and clean with a separate bath and shower cubicle. The beds were okay but the two single beds pushed together thing might erm, frustrate some....... FOOD/DRINK The food at any all inclusive hotel for me is very important and I must admit I felt a bit let down. There was generally plenty of choice (you won't starve) but it was quite often bland in flavour and/or cold unless you stood (as many did) and queued waiting for fresh to be brought out of the kitchen. However in the interests of fairness one or two of the meals were very nice, the pizza's down at the pool were delicious and the dessert options were fantastic. We were warned off about the A la Carte not being worth the cost so gave it a miss. I can't really comment on the spirits available on the all inclusive menu as I generally just stick to beer or soft drinks but I heard no complaints. GROUNDS/POOL/BEACH The hotel has a lot of pools and although the usual idiots were out in force at 0600hours with towels to hog the best spots you can easily find a bed and all but once or twice for us, should have no issues finding shade. The pools are great and never over crowded but they should make those at the far end of the hotel adults only. Not that I particularly dislike kids but surely it would be more fun (and more importantly safer) for them to play in the shallow/sloping pools nearer to the bars and staff and also give some guests a quiet corner away from the entertainment. You should be aware that despite the fact this hotel is set right on the water front there is not access to the Ocean from the hotel. The nearest beach as such is about 20mins walk away and has a small cafe nearby. Also on that note there is nothing nearby so if you're wanting to stay somewhere where you can stroll into town in the evenings or eat out once or twice you'll have to hire a car or go elsewhere. ENTERTAINMENT The day time team around the pool were funny and generally always up to something worth a laugh for those taking part and the spectators. As for the evening shows they were a bit hit and miss and with the absence of anywhere nearby to escape to there was a few people of all ages left twiddling their thumbs on smart phones. On that note be prepared to pay for access to wi-fi (even in the lobby). LA PALMA It's a lovely island, very picturesque and not at all "touristy." We went out on a couple of day trips which were run by Thomson so might not be relevant to all but what will be relevant is hire a car and explore yourself if you're a confident driver (There are some interesting roads). Make sure you get out on one of the boat trips to see the Dolphins. They call it a Whale watching trip but even the crew admit you're more likely to see a Bear water skiing than whales but it's still a great trip. To round up like I say it was a pleasant stay and as long as the price is reasonable you wont come away disappointed if you just want a relaxing break away. They just need to tweak the food and reduce queue sizes at reception, bars and buffet by maybe hiring some more staff.More

Marc P, Liverpool, United Kingdom

See all 1849 reviews »

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Hotel La Palma Princess & Spa
Rated: 4.5 /5 based on 1849 customer reviews
from £415.05