Hotel La Palma Princess & Spa

It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.

Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, and a late-breakfast venue with fabulous sea views.

This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.

TripAdvisor Traveller Rating

Based On 1495 reviews

  • Official Rating
  • 5Buildings
  • 2Floors
  • 247Rooms
  • Lifts: 3 in the main building

Holidays with added luxury

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  • 20kg luggage allowance
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All Inclusive - Here's what you get

Food

Full Board buffet meals. Late breakfasts.

Drink

Selected alcoholic and non-alcoholic beverages including beer, house wine and soft drinks 10.00-24.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

11 outdoor pools

All with sunbeds and parasols. A deposit is necessary for pool towels.

Spa*

Offering a variety of massages, aromatherapy treatments, facials, body wraps and nails.

Daytime activity programme

Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.

Rooms ► View all

twin room

Twin room sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels. Minibar available on request at a charge.

twin room with sea view

Twin room with sea view sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels. Minibar available on request at a charge.

TripAdvisor Reviews Show more reviews »

Our holiday of sun, fun, fitness and friendship forming.

just returned from a fantastic 2 week holiday at La Palma Princess Resort and spa in La Palma. It has been one of our best experiences holiday wise for sunshine, food, entertainment and cleanliness. The food was excellent and what a large variety which suited all tastes. The salad was organically grown, without the use of pesticides as I found a little 'creature' alive in my salad one day. (What kills an insect will kill a person, no problem - flick him off!) Our room was spotless with fresh linen provided regularly. The only thing missing was a kettle but we were told we could have one for a small contribution of 3euros per day. There was plenty of entertainment which we part-took of: rifle shooting, archery, darts and shuttle board and much more. Although we are 68 years old we are fitness fanatics and found the surrounding terrain perfect for our early morning runs. The grounds in the resort are well maintained but there are some steep inclines which the lesser fit may find challenging. We did notice though that the resort is wheelchair friendly and the staff provide buggy service for wheelchair users. There were several swimming pools of various depts. and more than ample sun loungers. (No need for anyone to get up at 5am and reserve a lounger by putting their towel on it) There was an attendant continuously cleaning the pools and keeping them to a high standard of cleanliness, likewise the toilets - they were spotless. There was also a mini club for children which gave parents some rest time. A word now about La Palma, the island is very unspoilt and ecologically well managed. There are many banana plantations surrounding the resort but a regular and reliable bus service is available. The surrounding roads are undulating with little traffic and are ideal for exploring the local area by foot. The people are hospitable and friendly and the island itself is unspoilt by commercialism. What we were disappointed with was, as we were fully inclusive there was a charge of 3 euros per day for the use of a kettle, and 2 euros per day for the safe. There was also a charge of 2 euros per game for the snooker table and a charge also for the baggage scales. We found this petty. Overall it was an excellent holiday, and we would go to The Princess holiday resort again. it was quite but exhilarating and we made many new friends from different parts there which we intend to keep in touch with.More

Ruby K, Liverpool, United Kingdom

Wonderful winter break

I have just returned from La Palma having booked a last minute holiday with Thomson. We had a wonderful holiday.I am a parent with teenage children! I am doing my first ever review as I am totally bemused and dismayed by the negative comments made by some on here, that I have read, which in my view are totally unjustified based on unrealistic expectations, especially given the excellent value for money we received at the hotel. We will be returning without reservation. So if anyone is worried by comments having booked the hotel, don't be. I do not mind useful critique but wholesale destruction and marking this hotel as terrible is totally unfair and unreasonable in my considered view. La Palma is a stunning island, please explore it if you go. It has limited tourism due to an agreement made with Countries such as the UK to have national telescopes situated on the Island and the need to keep light pollution to a minimum. I laughed to read "teenagers were bored"! I would say that is a failure on the person complaining part to bother to research where they were even going and what their teenagers wanted from a holiday and perhaps were too busy looking at the cost rather than suitability? Thomson provides trip advisors reviews and there is the internet. Or dare may I say a failure of them to have taught their teenagers to appreciate going out on a boat to see whales and dolphins; appreciation of beautiful national parks; rain forests in the North; the hippy market selling ceramics, leather goods, jewellery organic products; looking down on to the clouds 10,000 ft above sea level from the observatories; and to sit in a capital city totally unspoilt by tourism where a glass of wine and a white coffee costs just 3 euros. You can also visit the local volcano which is not dormant. Please don't look for night clubs on this island for your bored teenagers who have a limited view of what constitutes a holiday and can I suggest next time just take them to Benidorm to alleviate their boredom. As for the hotel, yes it is situated in a rural location, but with glorious views and on the side of the Island which receives the most sunshine. However, hasn't anyone heard of buses which are cheap and easy to use? Car hire is cheap but book it in the UK. And of course Thomson provides excursions! Bored teenagers or parents expecting something for nothing or too lazy to venture out of the all inclusive venue really should not go to this hotel. There was a heated pool, by the pool bar, many of us swam in it. You just need to find it among the many pools available and the temperature of the pool was shown every day. I agree with the comments on the nightly entertainment and more professional acts are needed to support the hard working animation team in the evenings. Breakfast and dinner is buffet style, and my husband and I sat on the open terraces overlooking the ocean. Lunch is served in a restaurant by the pool or in a pizzeria, in which you can get a pizza under all inclusive if you sit on the tables!. It had been stopped because adults were ordering pizza for their children in boxes to eat around the pool only for them to be wasted and uneaten. There was plenty of choice, but agree some foods were lukewarm but because it was later in the evening when we ate. On the trips the hotel will arrange packed lunches free of charge under all inclusive. My husband and I do not drink spirits, but were more than happy with the choice of wine which included cava. The hotel was charming. Yes rooms are dark as painted in a terracotta, which I would paint white. But they are spacious and spotlessly clean as was the hotel. The community areas around reception/main bar and terraces were a perfect spot to watch the sun set. I would have liked the hotel to offer buses to the two main towns on the Island on a daily basis. There would be issues visiting the Island for people with mobility difficulties, it is very hilly and the buildings are built around a mountain. But if Stephen Hawkins can regularly visit this island as an astrophysicist then perhaps others should follow his lead. We will be back.... Les and Julie HertfordMore

Jules C, Hertford, United Kingdom

Wonderful place to chill out

Our second visit to the beautiful island of La Palma but the first time we have stayed at the Princess. Paid extra to have a sea view room but well worth the money. Amazing sunset on our first evening which we enjoyed from our west facing balcony. We found the beds to be too hard for our liking but our mattresses were changed for softer, foam, ones after a brief, courteous, discussion with the very obliging reception staff. The rooms were well furnished and apart from the beds were very comfortable. One of the highlights of the stay at the Princess was the food. It was delicious! Lot's of variety at each meal. My favourite was the paella on the Spanish night which I had with as many prawns as my plate could hold. Scrummy! It was also great to be able to have a late breakfast down at the (eleven) pool area sitting outside in the sunshine overlooking the sea looking out for whales and dolphins. We enjoyed the evening entertainment, especially the flamenco dancers, Canarian Folklore singers and dancers and the animation team's performance of the musical Cats. Talking about the animation team, we did enjoy a "round the hotel tour" and "banana factory tour" which was ably led by the hard working and delightful Andrea. Although we did go on an organised, round the island, trip we enjoyed the fact that the local bus stopped right outside the hotel which we used often to go to San Antonio volcano, a 5.7km walk from San Antonio volcano to the Faro lighthouse ( a highlight of the holiday), Santa Cruz and Los Llanoss. If you go to Los Llanoss I suggest you look out Cafe Eden at the end of the main plaza. The food and drink was excellent, so reasonably priced, and served by extremely friendly staff. We just loved our stay again in La Palma and this time at the Princess. We have already talked about returning at some point in the future and probably during January. It was a welcome break on our own after a busy, but wonderful time, with family. The weather was good with the temperature hovering around 20 degrees C and allowed us to walk around in shorts and tee shirts during the day. I don't understand why anyone could give this hotel or a visit to La Palma a poor review.More

Ian H, Tiptree, United Kingdom

Winter getaway!

I booked this break through Thomson (online), and was looking for a week of peace and quiet. My sister and I stayed from 13th-20th Jan. Having read mixed (but mainly good) reviews about this hotel, I can only come to the conclusion that unfavorable reviews could only result from unrealistic expectations. The Hotel itself is a four star, however Thomson rates it as a five. Personally I think the 'four' is most accurate. The hotel is separated into blocks. We stayed in block six. This was a short walk from everything, but could be a problem for people with mobility issues. The room we stayed in was light, airy and spacious. There was plenty of storage space and the room had a fridge, tv and sofa bed. There was no tea and coffee making facilities. You can hire these BUT it will cost you 3 euro's per day. The bathroom was huge and had a bath as well as a separate very large shower. The water pressure was very good and hot water plentiful. We stayed on an all-inclusive basis. Breakfast could be taken in the main restaurant or where lunch is served by the pool. We did tend to use the facilities by the pool as you can eat in the sunshine overlooking the sea. There is everything you could wish for to eat, and during the week we sampled everything from bacon sandwiches to croissants and egg on toast. Everything was very good. The juice on offer is something from a concentrate and very sickly sweet. I got over this by watering it down. The coffee from the machine was just that....machine coffee! There were a variety of teas on offer. If you have a preference you probably would do well to bring a few teabags or coffee sachets. There was a good variety on offer for lunch as well, all buffet style, and with hot and cold dishes. I'm not going to lie, there was a bit of a problem with flies around the buffet desserts at lunch time. A simple solution to this would be to cover them. I imagine that in the summer the problem would be greater that in the cooler season. I did, however have some yummy (fly-free) desserts. Dinner is served in the main block on the upper floor. The dining room is pleasant enough, and there was plenty of staff around to clear tables. Part of the area was closed off, I imagine due to the hotel not being at full capacity. Again there was a good variety of hot and cold dishes on offer, with each evening having a "theme". I didn't have an issue with anything I ate over the the week. BUT my one biggest complaint was that some of the dishes were lukewarm. I really really want to make it clear that I am not a "fussy brit", the food hygiene practices I witnessed were all of very high standard. There didn't appear to be anything sinister going on at all. They even had dishes in cast iron dishes on the hot counters to retain heat, but it simply was not enough. Had I stuck a temperature probe into some of the dishes I know the results would have fallen well below safe level. The food on the show cooking counter was all fine, it was on the second counter that there was a problem. The drinks provided with the all-inclusive package were fine. Help yourself to soft drinks/beer/water in the lunch area and pool bar. The soft drinks are all branded and all good. Local spirits again are acceptable. The cocktails on offer can only be described as um interesting. They are all premixed. The non-alcohol ones were okay but the others had a really funny aftertaste. You can upgrade to a premium drink package for 10 euros per day, which includes branded spirits. There is entertainment day and evening. I'm not going to comment much on it as it has all been said before. The animation team really do work hard. But yes, it is pretty awful. But hey, your on holiday. Have another drink and it will all be fine! I didn't leave the hotel for the week that I was there. However, trips can be arranged with the reps, buses run from outside the reception area and taxi's can also be arranged. Newspapers can be purchased from the shop at the main pool area. You can also buy cigarettes, magazines, chocolate and the usual tat to bring home without having to leave the hotel! The hotel was quiet at the time of my visit, but has capacity for a lot of guests. There are plenty of pools and public areas to chill and relax and It looked like there were good facilities for kids. I imagine that in season this would be a pretty busy manic place. The staff all behaved in a professional manner, and the bar service was prompt. My top tips are as follows... Don't bother with duty free cigarettes, they are cheaper at the hotel. If you wan't a young, lively atmosphere you best go somewhere else! Bring plenty of reading material. Get a pool towel from reception and save your luggage allowance A room safe is 14 euros for a week Arrange roaming tariff with your network provider if you intend to spend all day on Facebook! The spa can be used for 10 euros per day, ideal for bad weather days. Get bottled water from the main bar for your room fridge. Be warned if you need to call out a Doctor during you trip you can only pay IN CASH!!!! The charge for this is 150 euros, and that does cover medication. Your credit card is not accepted for this, so do bring emergency funds or make sure you can access cash if you need to. Despite my minor gripes I have to say I would go back for a Winter break, and would recommend the hotel. We did have an enjoyable and relaxing week. Just don't expect "luxury!", because you will not get it, but to sum up "If you are happy to eat Tesco baked beans instead of Heinz", you really will be fine.More

mrandmrsyoung_10, Winchester, United Kingdom

Amazing Island, Good Hotel

Fantastic room, we were warned that sea view rooms were 40 euro more per night despite that we got a room overlooking the sea no charge just because they were free. On top of that there was not a lot of people so no waiting at the bars and the swimming pool that was close to our room was literally empty! Apart from 3-5 people sunbathing there was no one to disturb us. Maybe we got lucky, nevertheless it was amazing. The food could do a little better - we spent 7 days and experienced, what I think is a 7-day interval of 'different world cuisine every day' nights. The Canarian and Spanish nights were amazing, German and Chinese night were a bit of a mistake - first of all 30 degrees Celsius AND German food? and for the Chinese - well, if felt like the chefs there have not been near a Chinese restaurant ever so it just felt forced and out of the context. Also - the 'fancy' drinks at the bars (pina colada, sex on the beach etc..) were pre-mixed and rubbish, but 'house liqueurs' were surprisingly of good quality and the drinks they serve are strong, which in my case is appreciated. Its really worth going to the second restaurant for breakfasts - the views and overall atmosphere are so much better. Also is you are able to rent a car (none of us drives so we couldn't) try avoiding taking the trips offered by your agent. The Island itself if AMAZING and the hotel is pretty good. Forget about walking trips - it's literally up the hill anywhere you go.More

enpe23, London, United Kingdom

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