It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.
Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, and a late-breakfast venue with fabulous sea views.
This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.
TripAdvisor Traveller Rating
Based On 2246 reviews
- Official Rating
- Lifts: 3 in the main building
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfasts.
Selected alcoholic and non-alcoholic beverages including beer, house wine and soft drinks 10.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
11 outdoor pools
There is a choice of pools here, and they all come with sunbeds and parasols. Pool towels are also available with a deposit.
There is a variety of treatments on offer at the spa. Book a massage, aromatherapy session, facial, body wrap and manicure for a bit of me time.
Daytime activity programme
Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.
Rooms ► View all
suite with sea view and balcony or terrace
These traditionally styled suites all feature a balcony or terrace with views of the Atlantic Ocean. Plus, there's satellite TV and air-conditioning. They sleep up to 4 with 2 sofa-beds in the lounge.
twin room with balcony or terrace
These traditional style rooms all feature a balcony or terrace and lots of natural light. Plus, there's satellite TV and air-conditioning. They sleep up to 3 adults or 2 adults and 2 children with twin beds and a sofa-bed in the lounge that converts into 2 beds.
TripAdvisor Traveller Reviews Show more reviews »
A lovely hotel
Visited for some November sunshine, and was not disappointed. The journey from the airport to the resort is tortuous, but once there, the hotel is well worth it. All of the staff in the hotel are to be commended on their customer care. everyone was extremely helpful. Good, hot food in the restaurant and enough swimming pools to accommodate all of the guests several times over. Never any problem with getting a sunbed. All in all an extremely enjoyable holiday.More
Allen S, Lymm, United Kingdom
if you want a really chilled relaxed holiday then i would recommend this hotel. i emailed and asked for a room near the main restaurant because i was worried after reading some of the reviews about the distance we might have to walk in the dark. at check in we were given a superb room (with a bottle of carva) waiting for us) and next to our friends even though we had booked separately. Food and drink was of a really good quality, staff were very helpful and friendly, nothing was too much trouble. Lovely outside area to have drinks and watch the sunset in the evening. Pool areas lovely and very clean, grounds were emasculate, we will be back and would like to bring our family with us next time i can't fault this hotel, thank you to all the staff at the La Palma Princess More
denisemQ3312OF, Liverpool, United Kingdom
Visited via recommendation from friends. The Palma Princess was far more than we had expected. Very friendly, calm and peaceful - but also a very professional approach ensuring our holiday went without any hitches. Only pleasant things to say. La Palma itself is a wonderful island. Thank you More
lindagN7559YA, London United kingdom
Souless and impersonal - charged for safe & wifi
I toyed with a 2 rating and decided that 2 would be unfair on some of the good aspects of La Palma Princess & Teneguia Princess. The Princess has some very good points but unfortunately in my opinion has unforgivable woes. The good points are the fantastic pools, pizzas from the pizzeria, sea views, Spa treatments, delightful and hard working animation team and the other guests - some of which are repeat returners so that says something. The unforgivable aspects from my point of view stemmed from the buffet restaurant. It was absolute chaos. The staff in here were only interested in abruptly marshalling people in and out. There was no focus on service, I lost count how many times spoons, mugs, self service drinks, tea bags etc etc had run out causing frustration. Even worse than this it was 50/50 if your food was hot. I don't actually think the restaurant staff cared, they were just going through the motions and you could tell. The room was to a good standard but we had a niggle where maintenance was called but it swiftly got repaired. What I could not understand is that our balcony basically a concrete wall that if you sat down you could not see over, bit of a design flaw. The alcoholic drinks took some getting used to and the bar staff offered mixed service levels, no consistency, once again I think some staff didn't really care and were going through the motions. Evening entertainment that was brought in wasn't really my taste, there was an overuse of backing tapes to support talentless artists making a quick buck miming on some occasions however the Chinese acrobats and Wakka dancers were good. Things started to liven up in the piano bar from 10.30 when the animation team organised Kareoke themed entertainment where most of the singers from the hotel had more talent than the acts that were brought in! There was a very talented girl called Caroline I think who we were lucky hear, she was a delight. The animation team were great throughout the day and you could tell they put their heart and soul into it. The beach walk and banana tour is worth doing. The Spa does reasonably priced good massage treatments and the aqua spa is good if you gloss over some of the jets not working and quite dodgy tiles near some of the switches. The pool area was impressive and sun loungers were plentiful and in good order. Unfortunately I saw a few mice scampering in and out of the wall near the pizzeria next to the tables and chairs. Wifi is not free and you are charged for your safe so you might need to budget for this. I wouldn't expect to pay for these in a modern hotel now a days. If you are feeling adventurous and energetic then do the volcano to lighthouse walk, you can use the local bus service. We did the round the island trip with Thomson and found it hard work with 80% of the time on the bus and when you did stop, mostly in car parks, you didn't really have time to absorb the sites and were told not to venture far which was a shame. All in all the hotel has its good points but is let down by certain elements of staff that really don't seem bothered and are demotivated and that buffet restaurant really needs sorting out in my view, it felt more like a workers canteen than a 4 star hotel.More
Condroni, London, England
We flew back last night from La Palma ,leaving temperatures in the high 20's returning to 3 degrees at Gatwick. The journey from the airport to the hotel was an experience, but not one to worry about. The roads are narrow and often extremely bendy.( if you sit behind the driver going to the hotel on the coach ,you will experience how high you are !) Not a bad journey and it took about an hour. The hotel is huge ,but the rooms are spread over the complex in blocks. We were in block 6 ,on the top level. The rooms were a good size. They were cleaned every day. The bathroom contained a bath and a separate large walk- in shower. Which was hot and very powerful. There were 11 pools and we were fortunate to get extremely good weather . We spent the whole holiday except for one day, sitting by the pool and swimming. We only moved to get food and drink ! We did a day trip to Santa Cruz de La Palma ,which was nice. Just a street with lots of small shops and coffee bars. The most expensive coffee at â¬1.20 a cup ! Downside was the cost of using the internet ,but a positive note ,you could ask for bottled water from the bar at any time ,which was freezing cold and at no charge. Very rare to find free bottled water anywhere nowadays. There was plenty of choice in the main restaurant and they had a theme every night. Pizzas cooked fresh on demand in the pizza restaurant by one of the pools during the day. Drinks were help yourself in the restaurants and the pool bar. We didn't watch the entertainment in the evening ,although we could hear it from where we were sitting. It sounded OK except for the Motown night which sounded truly awful. The karaoke was entertainment in itself. I know it is light hearted ,but some people must have had good liars for friends as they were unbelievably bad ! However good luck to them because I wouldn't do it. We asked for an iron on our first day and were told it was free if returned within 24 hours. The balcony furniture was looking old and in fact ours had been nicely inscribed by "brozy woz ere "in big letters. If you want a relaxing break ,this hotel is for you. The remoteness makes you take a break from life and chill. This is the first holiday we have had ,where we did nothing and loved it. We would go back to this hotel ,it is a real de-stressor. No mad queues at the airport ,because it is small and only appears to have one or two "big " planes in at any time. The rest were little island hoppers .More
Lizziel00, Bognor Regis
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