This hotel is all about pools. Its grand tally is 11 – some with waterfront and garden views, and one for kids. There’s also the a spa with a thermal water circuit. Inside, the hotel’s lobby and restaurants have an airy feel and this vibe continues in the bedrooms with their burnt-orange walls and timber furnishings.
Based on 1064 reviews
- Official Rating
- Buidings: Main building plus 4 annexes
- Lifts: 3 lifts in the main building
Stylish 4 and 5-star hotels
- Smart bedrooms
- Top dining scenes
- 90% customer satisfaction scores
- VIP travel benefits
- Great settings
All Inclusive - Here's what you get
Full Board buffet meals. Late breakfasts.
Selected alcoholic and non-alcoholic beverages including beer, house wine and soft drinks 10.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
All with sunbeds and parasols. A deposit is necessary for pool towels.
Daily entertainment programme
Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.
Rooms ► View all
Twin room sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels.. Minibar available on request at a charge.
twin room with sea view
Twin room with sea view sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels.. Minibar available on request at a charge.
TripAdvisor Reviews Show more reviews »
Dreadfull December weather , Good Hotel made a Great Holiday.
Stayed here 1 week starting 29th Nov 2013. Married couple 60 ish ! Travelled with Thomson's on all inclusive ( A first for us). Thomson flights get worse with scruffy and dirty aircraft, lousy seats and deplorable catering and drinks prices. Hotel is a bit remote as previously reported but it suited us for a chill out. The complex is spread out with hills, stairs and cell blocks in abundance. After check in which was a bit of a shambles we eventually found our way to our cell block. We were ready to return to the airport and leave at first sight but after humping 40 kg of luggage up two flights of stairs we were surprised by the room, it was spacious, well appointed, clean, with a super king size bed, decent bathroom with double shower and very nice tiling. The view from the balcony much better than the stair access side. Once over the first impression of the accommodation blocks we found the grounds spacious with reasonable access, decent walks with gardens, waterfalls , fish ponds etc. Nice touch is the sea water pool with a manmade beach for the kids next to the spa. Pools were all clean but as it was raining most of the time we didn't do much more than a quick dip. Certainly lots to choose from. Food at the hotel was the best buffet type we have had in 20+ 4 star canarian hotels we have stayed at, lots of choice all well prepared and with good flavours. Being new to the all inclusive lark we were pleasantly surprised by the easy access self service bars round the pools and restaurants with Estrella lager, Soft drinks, Coffee, Red, White and Rose on tap. If you choose for breakfast you can take this between 9 and 11 down by the pools rather than the main restaurant and we chose this option when rain didn't stop play. For lunch it can be taken in the main restaurant or at the pool side pizzeria. We tried this a couple of times and the pizza's were top notch but we would suggest sharing one if you don't intend to miss dinner. There was the usual daytime activity programme so plenty to keep occupied. The after dinner entertainment was pretty good and during the week we were there we had temptations and Jackson5 tribute , Classic rock and Flamenco, Acrobatics and Fire eating and a show from the animation team which were all good. The traditional dancing show was a bit lame but I guess that's just our taste. Service at the main bar was generally good with the staff helpful and aware of queue jumping. All of our drinks needs were met from the all inclusive package so really pleased with this. So to some up its a reasonably quiet location, which at first view can look a bit scruffy. Once past this wrong first impression its a really good 4 star property, great food and drinks package, decent entertainment, good choice of pools, comfortable sun loungers to suit all. Good spa (extra cost). Helpful staff and certainly worth a try. We have agreed we will return sometime in the near future ....hopefully with better weather !More
stevesid, Scunthorpe, United Kingdom
Our third time in November 2013
We love the resort, so much space, the staff are all on top of their game, buffet food is as good as it gets spacious, clean comfortable rooms rooms, we shall be back again at least once in 2014. Outside of the complex there is very little no shops no bars except for a very friendly beach bar about 25 minutes walk. We like this because its total relaxation a few good books is all you need. We had 25 minutes in the Gym before breakfast overlooking the sea and the chose which swimming pool to sit by and read, listen to the MP3 player or sleep!! Fantastic and we shall be back at least once in 2014.More
Den P, Saffron Walden, United Kingdom
quiet, peaceful and excellent
We went all inclusive with Thomson Location: remote - but beautiful, there is no shops outside the complex (but there is one on site) and to travel to anywhere/nearest resort a car or use of the buses (roughly one per hour) or on a trip is the only way - the mountain road is very steep up/down.. We were looking for somewhere remote and tranquil and were very happy with it. As mentioned previously the outside of the hotel is not good for people with walking issues, but inside the hotel is suitable for people who are wheelchair users. The hotel is sprawling. The rooms are beautiful and cleaned every day, with towels as and when you require them changing. The main restaurant is on the first floor but there is a fairly sized lift there from the ground floor - the complex is suitable for people who are wheelchair users. As with usual all inclusive the local branded drinks are in the all inclusive price - for "branded" makes there is a charge. There is a clothes cleaning service available but a little pricey i.e pair of socks to be washed and ironed approx 1.70 euros and if you want them back in 24 hours there is a charge on top. there are a choice of trips to go on - such as the island tour, really good. as well as the main restaurant there is a pizzaria, which also serves burgers etc not just pizzas which people on all inclusive can use (when you see the menu it will show prices, but all inclusive don't have to pay). On the hole an excellent trip - we will be back!!More
Deb L, Colwyn Bay, United Kingdom
Jay top rep thank you
Lovely hotel, lovely food, the staff make this place they are the best by far, a little bit hitler run by management, bewere or the steep walks to restaurant... Its ok and the staff mad it a great holiday thank you staff???????? More
We went in Mid November with good friends also in need of a break. We booked all inclusive with Thompson's. This was our first time...but it will certainly not be our last. I will begin with a warning...this hotel is isolated, could pose a challenge to those who find walking, especially up inclines, a difficulty and is certainly not for those who need to shop or go clubbing. All this is very clear from the brochures and the hotel website...although some people were still surprised and therefore disappointed. We certainly were not! From the flight out from Manchester, to the return, this was a wonderful holiday. The coach transfer to the hotel was interesting, vertiginous hairpin bends...but did afford a great opportunity to appreciate the incredible volcanic landscape and variations in natural and cultivated vegetation. The hotel was scrupulously clean but welcoming and our two adjacent rooms, sea views( to be highly recommended) and balconies, spacious and spotless. The bed was huge..and on requesting toppers for the mattresses ( three of us suffer from spinal problems) this was dealt with immediately and all of us found the beds most comfortable and slept well throughout our stay. Watching the sunset from our balcony, or better, from the hotel terrace (bliss), looking out at the Atlantic was wonderful. Hotel staff were polite, ready to respond, and to share gentle humour..especially happy to help with improving our very basic Spanish! Our room was cleaned daily...bed pulled out and cleaned behind too, every day, as we discovered. The staff are hard working, moving quickly and efficiently to ensure that everything is up to the four-star standard guests expect- and more. The grounds are tended, pools and sun beds cleaned before guests wake, so are ready to enjoy. The grounds are most attractive, exotic palms and flowers abound. The food was excellent...a mouthwatering range of local fish ( wonderful), salads, hot vegetables, meats( hot and cold), puddings, fresh fruit and local cheeses. Difficult to find fault...except the last evening, when an influx of German guests meant a range of German sausages and other foods replaced the usual more locally inspired menu. We discovered breakfast at the poolside, on the terrace overlooking the sea, was a wonderful experience. Watching the chef prepare and cook your eggs, or even better, omelette never failed to impress...oh yes, and both were perfect! As all inclusive we did anticipate that the alcoholic beverages available to us would be comparatively poor...but you can, of course, pay for brands you know and prefer. We found the cocktails ( some ready mixed-be warned!) on the whole poor. The local beer refreshing, but not intoxicating, the local red wine varied but was palatable. The Gin and tonics good, Bloody Marys likewise, and the whiskey pleasing. There is much to walk around on the site..we just chilled and didn't take any of the trips on offer. We did walk through the banana groves ( interesting...but this is an important means of income on the island, so industrial rather than romantic) to the only local and unusual black volcanic sand beach. Thankfully there is a small cafe on the cliff there. We also walked the perimeter of the hotel several times...really fascinating, above the cliffs. Next time we will stay longer, and hire a car for a few days to explore the island. Packing fleece and waterproof for the higher points on the island and the much wetter East coast might seem odd but necessary. So, next time...most certainly. We can still go into a reverie, transporting ourselves back to one of the most relaxing places on earth. Enough to keep us all going through the British winter!More
Kathy S, Church Stretton, England, United Kingdom
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