It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.
Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, and a late-breakfast venue with fabulous sea views.
This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.
Based on 1294 reviews
- Official Rating
- Lifts: 3 in the main building
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfasts.
Selected alcoholic and non-alcoholic beverages including beer, house wine and soft drinks 10.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
11 outdoor pools
All with sunbeds and parasols. A deposit is necessary for pool towels.
Offering a variety of massages, aromatherapy treatments, facials, body wraps and nails.
Daytime activity programme
Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.
Rooms ► View all
twin room with sea view
Twin room with sea view sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels. Minibar available on request at a charge.
Twin room sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels. Minibar available on request at a charge.
TripAdvisor Reviews Show more reviews »
A Fantastic Week! A few niggles.
Just returned from a brilliant week spent in the Princess and was throughly impressed with all aspects of the hotel. Following a pleasant 4hr flight with Norwegian Airways (free wifi onboard) we were greeted by Jay the Thompson rep who was fantastic from when we arrived to when we left. He directed us to our transfer coach, which is a bit of a twisty journey. However, as someone who regularly suffers with bad travel sickness, the journey was fine (after taking travel sickness pills). Upon arrival we entered into a beautiful reception area before heading off to our room. Many have complained about the steep hill going down from the reception, but we found it no problem. The room was nice, although we found a umber of ants on the floor. However this was dealt with quickly by the maids and we had no recurrence of the problem. The hotel itself is in a love setting. Situated on a cliff you get amazing view looking down across the Atlantic with a just as impressive view of the mountain on the other side of the hotel. The is plenty of pool space, we enjoyed some long lay ins and still had plenty of spots to choose from at 9am. Pools were fine, although we didn't really go for a dip that often. Depending on where you sit during the day, you are likely to not see a single member of the animation team during you stay as they only host the activities around the beach pool at the far end of the hotel. We didn't participate in the activities so we didn't mind, and all time and locations of the activities are given to you upon arrival. Food was good through the week, not fantastic but not bad either. Breakfast was our favourite meal of the day and I highly highly recommend going to the la Choza restaurant for late breakfast. The pizzeria is a great place to pick up a bite to eat in the afternoon and offer and good range of pizza, burgers etc. We only visited the main restaurant for evening meal and had mixed feelings about the food available. Every night is a themed night and we particularly enjoyed the Mexican and Italian nights. The other nights were a bit disappointing, and I hope you like your meat rare and a lot of meat was very bloody!! Drinks again were okay. Beer on tap was a nice addiction but spirits were watered down and the waiters fill your glass with ice cubes to reduce the amount of drink. I would recommend two excursions to have a go at during your stay. Firstly the around the island tour was an amazing experience, which takes you to the highest point of the island and give you stunning views across the national park and over the sea to Tenerife. The day is mainly spent in the coach but you will still be amazed by the views you will see during the day. The second excursion i recommend is the dolphin/whale watch. We set of and didn't see anything for close to two hours, with everyone getting excited every time someone saw something in the water (from buckets to birds). But the wait is so worth it when you find the Dolphins! Amazing creatures and gave everyone on board a good show and even performed some might impressive jumps! All in all a fantastic week we had by us. We would book to go again tomorrow!More
If you are looking for a quiet, relaxing and get away from it all holiday this is the place to go - everything about the hotel is well managed and you can maintain your independence through car hire and tour the island - the weather was lovely and a week's break was bliss.More
CaroleQ5502LN, Somerset, UK
Our La Palma Princess
When you arrive at the airport and board the bus LISTEN to Jay the Thompson rep, you will get a heads up on the process for checking in. Which is at present - you can join the queue to get a room or drop your bags and head for some food and come back and check in. We did the latter and it was a much quicker process. If you require coffee or tea in your room its 3 euros a day extra and you will need to book this at reception, also if you want the safe this is extra as well and if you want the mini bar stocking this also needs to be asked for at booking in. As you clear the last ridge heading to the hotel you can see it in all its glory - terracotta coloured walls the pools the ocean, fantastic sight. The rooms are great and spacious and kept clean, the air conditioning was on the slightly noisy side but nothing to much to worry about, the air con will not work if your patio/balcony doors are open (including the fly screen). The pools are excellent and kept clean and tidy, the towel run for the sunbeds seems to start at about 8am - but there are more than enough beds for everyone. It kept me entertained in a morning if i was up and sitting on the balcony. The top pool near the spa is supposed to be adults only but isnt, it wasnt policed at all while we were there, but this seems to be the quieter pool anyway. There are plenty of loos around the pools, a little shop, bar and a second breakfast area - keep your eye on the piece of paper you are given at check in and this has all the opening times of the buildings on it. You can get caught out if you dont get your water from the bar at night for the next day as from 9am to 11am no botteled water is available. The restaurent is fabulous, plenty of choice and always seem to be something for everyone. Wine bear and water to have with meals. Clean and tidy with plenty of seating choice Staff phenomenal, very attentive for clearing plates etc and bar staff couldnt have been more helpful. To those people complaining that they speak very little english, thats because they are spanish and you are visiting a spanish country - MAKE SOME EFFORT AND LEARN SOME SPANISH it goes along way to order even 2 coffees or say hello, good evening, good morning etc. Just doing this will increase the experience of your holidayno end. I was short of asking for no ice in spanish so Jesica kindly spent 5 mins in a quiet spell at the bar teaching us some extra phrases. awesome. Most flights out are late so on the last morning you can book late check out or check out early and you can ask for a courtesy room. We took late check out and it was worth every euro to have that extra time to relax and change in our room An extremely large pat on the back to Jay the Thompson rep who was fantastic, shame not all reps are as good. All in all a very relaxing holiday with good food and the local alcoholic drinks are sublime. Try the Ron Miel absolutely lovely. Very good staff at an absolutely stunning location. also have a look in the little shop up top as the prices are very good the bad news - lack of water for a couple of hours, no tea coffee in your room as standard, for such a classy hotel i would have expected this to be included. Beware forgetting your beach towel as you will be charged 50 euros if you forget it at checkout.More
John P, March, United Kingdom
Be aware just what this resort is;of its type, it is very good.
If you want a holiday where you never have to leave the hotel complex, then this is great. We had a lovely spacious room with decent extra furniture including a sofa, a huge comfortable genuine double bed (ie not two singles pushed together), a large bathroom with a bath and a huge separate shower cubicle, an empty fridge ( very handy for water and so on). All of this was kept very clean by a nice daily maid. The facilities on site were enough to keep us entertained. There are plenty of pools and loungers in September. There are adult activities if you want them; I enjoyed water gym, salsa and Texas poker. I enjoyed the shows which were variable in quality; the two best were the Canaries traditional singing and dance and the Chinese acrobats. Mainly though I enjoyed just sitting outdoors reading or swimming, in beautiful surroundings and chatting to my husband and other people. Food is important in this type of holiday. There is nowhere else to go if you don't like what's on offer. Fortunately we did! I've read one or two reviews that complained about lack of variety and recycling of left overs. I don't like waste and I was glad to see and eat a bit of imaginative recycling. There were,however, always new dishes every day as well. Each night there was a different world cuisine - I especially liked German and Canaries. I liked the gazpacho always available at lunch, and the freshly made omelettes at breakfast particularly. I liked that there was always a selection of good quality fruit and salad vegetables. It wasn't out of this world fantastic but it was more than good enough for us. I do speak a little Spanish and I enjoyed using it there. Often I'll try to speak Spanish in Spain and then the person I am speaking to will reply in English. Here speaking Spanish was useful and fun, The staff were friendly. My only criticism of the hotel is that the internet is so poor. I didn't grudge the €19 for a week's usage but it was often so slow that it was useless.Sometimes I couldn't get email, or download a newspaper. I wasn't even thinking of attempting to use demanding apps like Netflix. A big hotel could do better for its clients. When we went to the main town for a day every bar with wifi was quicker. We had a lovely week, but I think it is worth stressing that if you want to stroll to a little town, or walk to a beach, you have chosen the wrong place. There is no town or safe beach within walking distance, only bananas! For us driving was not an option as we are two wimpish to tackle hairpin bends on steep inclines. We did however go on two of the coach tours on offer. One was a comprehensive tour of the island, expensive but well worth the money.More
Peaceful. Relaxing. Chilling.
If all you just want to do is relax and watch the day go by this is the ideal place for you. I was really worried about the coach drive because I don't travel very well by coach but it was fine for me. Don't let check in stress you out, if there is a queue, have a bit of dinner and a drink then go back, the queue had cleared by the time we went back. We didn't do any of the excursions (which sounded lovely after speaking to a few people) because we just wanted to chill. The staff were all nice and said hello. We met so many lovely people while we were there. The room is all you need. We didn't have a sea view but the view of the gardens are lovely and the location was ideal. (Room 6131) I must also say the shower is brilliant. The food is really nice. Plenty to choose from. Drinks are a bit sweet but try to mix and match and you will find something to suit you. We didn't have any trouble getting served but it was pretty quite while we were there. The entertainment in the evening was a bit hit and miss but still not too bad. There is free bingo and karaoke a couple of times during the week (I apologise if you were there when I sung). There were a few games in the afternoon, we only had a go at the cocktail games which were good fun. The pools were clean and there are plenty of loungers available. There is also a relax area which is also known as the nudist pool which is very close to the gym. My husband wanted to check it out for review purposes (so he says). All in all we had a great time, especially on the last night with the VIKINGS (you know who you are). Thanks for a great send off and shame we didn't meet earlier. We would go back there again without a doubt.More
Tracey g, London, United Kingdom
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