Hotel La Palma Princess & Spa

It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.

Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, a place specialising in Canarian cuisine, and a late-breakfast venue with fabulous sea views.

This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.

TripAdvisor rating

Based on 1333 reviews

  • Official Rating
  • 5Buildings
  • 2Floors
  • 247Rooms
  • 3Lifts

All Inclusive - Here's what you get

Food

Full Board buffet meals. Late breakfast in La Choza. Snacks 11.00-18.00.

Drink

Select alcoholic beverages and soft drinks - time restrictions apply.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

11 outdoor pools

All with sunbeds and parasols. A deposit is necessary for pool towels.

Spa*

Offering a variety of massages, aromatherapy treatments, facials, body wraps and nails.

Daytime activity programme

Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.

Rooms ► View all

twin room with sea view

Twin room with sea view sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels. Minibar available on request at a charge.

twin room

Twin room sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels. Minibar available on request at a charge.

TripAdvisor Reviews Show more reviews »

Brilliant relaxing away from it all hotel.

Just back from a wonderful 2 week trip here. The setting is superb with wonderful pools (11 in total) Great rooms, very spacious, lovely to sit outside if you so desire for breakfast & listen to the sea, also there are a couple of outside balconies for dinner in evening which was great. Food was on the whole good but only criticism was if your there for 2 weeks you get a repeat of the first weeks menu, however it was very nice & I guess you could have one of the other choices. If your a vegetarian be careful as it would say vegetable salad for instance but they would sneak some ham in it! Lovely place to sit with an evening aperitif & watch the sunset too overlooking the beautiful pools & palm trees.More

Denise F, Chelmsford, United Kingdom

Fantastic Hotel

My wife and I got back last weekend from our all inclusive holiday on the beautiful canary island of La Palma. We stayed At the La Palma Princess Hotel. The hotel was excellent,and the staff could not do enough to help you. The food was plentiful,and there was such a huge choice. You could have your breakfast in the main restaraunt,or you could have it in the pool side eating area.All in all the hotel was very clean, and we would highly recommend it. also the Thomson rep who is called Jay was very helpful,and having lived on the island for numerous years can give you plenty of information about the island,and he is a very nice man.More

joseph m,

Need a break

La palma princess hotel Very nice hotel. We went All inclusive, it was great. A WIDE variety of food & drinks on offer , something for everyone. Themed food nights every night, great idea , great food. Enough swimming pools for everyone, pool's not over grouped at all. Could swim around very comfortably & water at a good temperature. Not many children around, so made a great peaceful, relaxing holiday for couples. Not a lot outside the complex. Rooms comfortable.A bit on the hillside, strong leg's required. If you want some peace and quiet & a relaxing break, this is for you. More

Tara C,

Lovely Hotel

This hotel is very isolated so if you like to have a walk around local bars and shops don't go, but if you want a relaxing time this is perfect. Very clean and the rooms are large, the pools are fantastic and are inspected on a regular basis. The wifi is a bit of an issue you would think being a platinum hotel it would be free, also tea an coffee in the room would be nice. Food was ok the pizzas in the snack bar by the pools were scrummy. Late breakfast is a must much better than the main restaurant an you can sit overlooking the sea.More

pompeySouth, south

La Palma Princess - very relaxing holiday.

Travelled as a couple on 19th-26th Sept. We both decided that we needed a week to relax and do very little and chose the La Palma Princess for this reason. Our stay was enjoyable and on the whole very good. Some niggles but overall this did not affect our stay and we would return. This review is quite thorough so apologies in advance. I will try not to repeat what others have said but also would like to share some info that I would have liked to have read prior to my departure. Location It is frustrating to read so many negative reviews based on the location of this hotel. If you do your homework before you book, it is quite clear that the hotel is in the middle of no-where and quite isolated. If that is not your thing, why go?! I like to explore, so knew that 2 weeks but be far too long for me in this resort. One week however was just right. You can hire a car through travel rep for 30euros a day and the public transport is very good also. Hotel Swift transfer – 50mins by coach. No-where near as bad as some reviewers make out! I was quite apprehensive after reading the reviews about sick bags etc. As many others have advised, if you are on the first coach then queue to check-in. If not, it is best to go and eat and then return. TIP. By the Thomson desk near to reception there is a section whereby travellers leave all their unwanted bits including mags, sunlotion, books and lots of lilo’s/rubber rings etc. We had a nosey the day we arrived and took a pool lilo and some mags. We too left our books upon leaving. I thought this was quite cool. The hotel is very large and has 11 pools. It was fairly quiet when we went and we were told the hotel was not even one third full. Needless to say, we did not struggle to find a sun-bed and it was lovely not to have to get up early and reserve a spot. The hotel grounds were clean and tidy. Some of the pools needed some TLC but overall, no issues. The pool bars do not open until 11am, so get some water from reception the night before and take this with you. Sunsets are amazing. Table outside one evening to watch it is a must! The Spa was great and I would recommend. I had a massage which I enjoyed and we used the spa facilities one morning for a couple of hours as we won 2 x passes at bingo. Room Very large and spacious. Firm bed but we had great night’s sleep. Air con was fine. Huge bathroom with shower and bath tub. Could not ask for more! No iron so take your own unless you are happy to pay a charge to loan one from hotel. The toiletries are a bit naff so take your own also. We are quite well travelled and perhaps have been spoilt on other holidays, but we found housekeeping was not up to scratch. I felt they literally came in, made the bed (as the bed linen was not changed once), replenished the towels and toiletries and left. They did not take away the empty glasses we had from the previous night or go above or beyond. To be fair though, this was not a big issue. If you like a cuppa in the morning or in your room, take a travel kettle and supplies. The hotel will provide you with a kettle etc but this is 3euros a day and the coffee was not the best! Lighting in the bedroom is poor. Ladies, take a mirror as it can be quite awkward on the makeup front. Tip. If like me you would like a courtesy room on your last day, make sure you go to reception early on and book a time slot. You get half an hour. I left this to the end of my week and they did not have many times left and the times they did have were very early on in the day (2pm) even though the bus was not coming until 4.45pm. Food/Drink Mixed views. Food was plentiful. I am a fussy eater and found something nice to eat every day. We had breakfast in both the main restaurant and La Choza (9am -10.30am) and found breakfast to be very nice. We ate at the Pizzeria most lunch times and save for the flies cannot find fault with the food. All food cooked fresh. In the evening, there was a different theme each night inc Mexican, Italian, Canarian etc. Plenty of desserts. The food was not amazing but for the price we paid more than adequate. I would have struggled for more than a week though. Plenty of self service branded soft drinks dotted about the place. The cocktails were pre-mixed and not very strong but they went down nicely. The spirits and not branded but you can pay extra for premium all inclusive. Don’t waste your money! After a few they all taste the same. Bar service can be a little slow but who cares. You are on holiday. No stress. Get two drinks at a time. Excursions Thomson’s offer 3 main excursions from the hotel. On Mondays, a half day trip to the capital of the Island Santa Cruz. On Tuesdays, a tour of the whole island which is a full day and on Wednesdays a whale and dolphin watching excursion. The hotel will arrange a packed lunch for you to take If you request this before 8pm the night before your excursion. It is not very exciting but if you do not want to spend any money it is more than adequate. It consists of a ham and cheese sandwich, banana, apple and juicebox. We did the tour of the island which we really enjoyed. Before you book, please be aware that the majority of the trip is spent on the bus with just a few stops on route. (8am – 6pm) The roads in La Palma are not the best if you suffer from travel sickness due to the amount of bends so if the journey to the hotel is a struggle for you then think carefully. Great trip and our guide was very knowledgeable. Roque de los Muchachos was amazing! We also did the whale and dolphin watching. One hour transfer to Tazacorte. There are 2 options here and a difference of about 10euros in price. ‘The Fancy’ which is a boat that caters for up to 40 people and which lasts approx 3 and a half to 4 hours with a choice to have a go on a banana boat and swim or ‘the Fantasy’ which we opted for. This is a new speedboat which is limited to only 10 passengers. This trip only last 2 hours. This was our favourite excursion. We had tapas and Cava on board, visited several caves and saw a number of dolphins and pilot whales in the water. WOW! We were happy we chose the Fantasy as it was a lot more intimate BUT the slightly annoying factor is we had to wait for the others to come back off their trip on the Fancy before we could make our way back to hotel. So bring some Euros as there is a few nice cafe bars in Tazacorte and you will need to kill some time. Also, you do not get to have a swim on the shorter trip. The reps offer a tour of the banana factory on a Tuesday but if like us you go on an excursion you miss out. There really should be more than one tour Thomsons! I really wanted to go on this and so we just wandered into the factory ourselves and were given a very big welcome and allowed to have a good snoop. Entertainment The reps really work hard to cater for everyone. They offer several activities around the resort throughout the day incl drinking games at noon. I did not get involved as simply was too lazy to get off my sunbed! My main gripe was how late the evening entertainment was. There would be a disco for the kids at 8.30pm which lasted half an hour and the main show started at 10pm. Although some nights you could take part in bingo at 9.30pm, there were some nights where from 9pm until 10pm there was no entertainment at all save for a Sting, Whitney and/or Elvis CD playing in the background. Though it is a minor point, it was an excruciatingly boring wait! The entertainment was a little cheesy but it’s all fun. We saw a Queen Tribute act, African Footprints, and Acrobat show. Enjoyed all 3. Entertainment finished at 10.45pm most nights but they did have an occasional karaoke afterwards. Wifi I will not repeat what others have said. Yes the Wifi is poor and Yes in this day and age one would expect more. My advice, if you need to go on the net, use your phone! Generally it is £2 a day from your network provider so just turn on mobile data as and when. You can get online pretty much everywhere on mobile but it is very slow so patience required. Weather Generally very nice. Though it does appear to be quite cloudy in the afternoons. I have been to the canaries several times and have never encountered so much cloud. This did not bother me but my partner prefers the sun to be shining and so he was slightly disappointed. Of course, no fault of hotel but a factor to consider. Overall, we had a really nice time. La Palma is a beautiful island. The hotel is a great for the price and we would return in the future. Just take on board the tips on here and you will have a wonderful time. Please feel free to email me with any questions. Have a great time.More

EmL0u84, Wrexham, United Kingdom

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