It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.
Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, and a late-breakfast venue with fabulous sea views.
This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.
TripAdvisor Traveller Rating
Based On 1429 reviews
- Official Rating
- Lifts: 3 in the main building
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfasts.
Selected alcoholic and non-alcoholic beverages including beer, house wine and soft drinks 10.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
11 outdoor pools
All with sunbeds and parasols. A deposit is necessary for pool towels.
Offering a variety of massages, aromatherapy treatments, facials, body wraps and nails.
Daytime activity programme
Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.
Rooms ► View all
Twin room sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels. Minibar available on request at a charge.
twin room with sea view
Twin room with sea view sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels. Minibar available on request at a charge.
TripAdvisor Reviews Show more reviews »
A real chill out
We have just returned from a 7 night all inclusive stay at La Palma Princess from 9th to 16th December. This was our first visit to this island and of course to this resort. La Palma Princess is a huge complex in a very remote part of the Island. This hotel is not suitable,in my opinion, for the less mobile, anyone with a fear of narrow, steep windy roads and holidaymakers wishing to stay in an area where there are other establishments to visit in close proximity. The check in process was as swift as can be expected. However, the fun began when we tried to find our room. We were given a basic map layout of the huge complex, with an 'X' marks the spot of our room. After 30 minutes of trundling about with heavy cases we managed to find our way back to reception and ask for more assistance. We were eventually shown how to get there but this took well over an hour to sort out! The accommodation signage badly needs looking at and a more precise map given. The room was beautiful, large, clean and on the 2nd floor. There were no lifts in block 6 so we had to go up and down 4 flights of stairs. Luckily we are fit and able. The balcony overlooked a garden area and was so tranquil. It was furnished with 2 plastic chairs and a table. The drying rack was inadequate, just a small bar on one of the balcony screens. Just big enough to accommodate my husband's trunks! The twin beds were firm and supportive, my preference. The TV was not flat screen but had a variety of English and alternative language channels. Three large lamps provided the only lighting in the bedroom area, not bright enough. The mirrored wardrobe was spacious, this also contained drawers and a 'PIN number safe' which is of a good size, it took my 10 inch I Pad and there was still plenty of room. The maintenance staff had to call to fix the safe and the phone. The fridge is racked and efficient. We didn't use the air con but this seemed fine. There are no accessible electrical sockets in the bedroom area. Such a nuisance as the only place to charge up phones etc was the spare socket in the bathroom. Sounds can be easily heard from adjoining rooms. The bathroom had a bath, no shower head on the bath taps for people who want to wash their hair in the bath, a huge separate shower with masses of hot water, and a toilet and basin too. Plenty of space around the basin for toiletry storage but no magnified mirror. A hair dryer and shaver socket is provided. The complex itself provides its guests with just about everything anyone would want. It is just as well considering the distance to travel for an alternative source! The pools were beautiful, some complained the water was cold but considering the weather was very overcast for a number of days we still used them. There are so many sun loungers, places to drink, eat and play. The small, private nudist area, near the Gym also has a lovely sauna. The spa looked very inviting, this is where you can obtain your pool towels after collecting a token from reception. The staff are polite and obliging. We were pestered with flies in most areas of the complex, but it became a pastime to see how many we could kill! The food was not outstanding but more than adequate, breakfast was virtually the same each day apart from a variation on the doughnuts and cakes! The cooked food for lunch and dinner I felt should have been hotter but there was always a good choice. The desserts were some of the best I have had in a continental hotel. The evening entertainment left a lot to be desired but it must be difficult for the management to persuade acts to visit this Island where there are far fewer holiday establishments to attend. All in all we had a lovely relaxing break, met some lovely people and even had a couple of very sunny days! My husband managed to walk for about 2 hours each day through the Banana plantations and came across a couple of beautiful, unspoilt black sand beaches. I enjoyed the perimeter walk which took about 30 minutes. I would recommend this hotel for those able people wishing to have a real chill out holiday or for those wanting to explore the Island by car or by hiking.More
Foreverthesunlover, Isle of Wight, United Kingdom
lovely relaxing holiday
this is my first experience of an all inclusive holiday and would now have it no other way.... the hotel is a lovely traditional Spanish decor building... Very spacious and very comfortable. The restaurant which is on the first floor served the most delicious food and each day managed something different. The food was great, and as each serving dish was emptied, this was promptly filled up again right up to end of service so here was always plenty to eat. The staff were polite and always helpful and the whole holiday was well managed and organised by Thomson.... Will definitely use this company again for my next trip. The accommodation was slightly dated and a little tired but immaculately clean. The only slightly down side was that most of the accommodation and the pools were all downhill to the hotel which wasn't a problem for myself but anyone with mobility problems may find it a bit difficult walking up and down to he hotel for meals and entertainment. This complex was also a bit isolated and nowhere to go if you like long scenic walks and no beaches but overall a lovely place for a holiday.More
Linda D, Horsham, England, United Kingdom
As previous comments have stated this hotel is not 5 star, I would rate a high 3 maybe 4. Rooms are large and very clean I found the firm bed very comfortable. Food is plentiful and there is always something you can find to eat, I enjoyed the veg as they were varied and well cooked. As for the drinks you would have to drink an awful lot to get drunk!!! the white wine tasted as though it had been watered down and on a couple of occasions when I poured a glass from the dispenser there were dead flies in it. Which brings me onto the flies around the pool, loads and loads of black flies that drive you mad. The entertainment team work hard but the evening entertainment was mediocre apart from one night when there was a guitarist and singer who were good, the maid service was very good but knocked on at 8.30am! when I put do not disturb sign out she ignored it and still knocked. All in all a good holiday but I don't think we will return as given our experience I would rather go self catering!!More
Very peacefull and isolated scenic location
Our week at the La Palma Princess was very relaxing. The hotel, scenery and food is all very good indeed and the staff are friendly and helpful. We arrived delayed due to high winds meaning we had to land at Tenerife and stay overnight at a 4 star hotel arranged by Thomson before getting to our La Palma Hotel 24 hours late. The delay was handled as efficiently as possible, on reflection, given the circumstances. This is NOT a destination for those who want nightlife, bars, beaches or shops. It is a massive resort with many things to do on site that keep you busy. The island is very beautiful and somewhat different to all the other Canary Islands, Its Volcanic history, some as recent as 1971 is what makes the island unique, and most of this is located on the Hotels doorstep, easily accessed by the local bus network. The walk from the top of Volcano San Antonio Visitor centre to the lighthouse and Salt works is all downhill, stunning, and well worth it. Allow at least 2 hours. Weather in early December was warm with sunny intervals and low twenties temperatures. An ideal place to relax and just chill out. Pools were chilly but superb. Excellent Tennis courts.More
steve b, Halifax, United Kingdom
Weeks Holiday in November
We had a very nice week at the beginning of November. As other reviewers have mentioned it is not a 5 star standard and Thomson should not claim it to be, but it is very nice. Rooms are large and comfortable, although the food could never be described as gourmet you can always find something you like. Definitely use the option for the late breakfast that is outside near the pool area. The Pizzeria is nice for lunch. Drinks are fine local brands etc. The pool area is massive with loads of room for everyone. For the price we paid we thought we had good value. If you go to La Palma you must go out from the hotel, beautiful scenery and walks just at the top of the hill from the hotel. The North and Middle of the island is a must see. La Palma is must nicer than its busier neighbouring Canary Islands and has hardly been touched by tourism. La Palma is ideal for a low cost bit of winter sun - hope you enjoy it!More
Trevor H, Brighton, United Kingdom
Things To Do► View all
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