It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.
Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, and a late-breakfast venue with fabulous sea views.
This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.
TripAdvisor Traveller Rating
Based On 1557 reviews
- Official Rating
- Lifts: 3 in the main building
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfasts.
Selected alcoholic and non-alcoholic beverages including beer, house wine and soft drinks 10.00-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
11 outdoor pools
All with sunbeds and parasols. A deposit is necessary for pool towels.
Offering a variety of massages, aromatherapy treatments, facials, body wraps and nails.
Daytime activity programme
Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.
Rooms ► View all
Twin room sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels. Minibar available on request at a charge.
twin room with sea view
Twin room with sea view sleeps 3 adults or 2 adults and 2 children, with twin beds, a sofa-bed that converts into 2 beds and a satellite TV with limited English channels. Minibar available on request at a charge.
TripAdvisor Traveller Reviews Show more reviews »
Nice hotel, crazy location
This hotel is set miles away from anywhere else, and there is not even anywhere you can walk to from the hotel - no promenade, no local shops, etc. The only saving grace about the location is that local buses stop right outside hotel reception. It is well worth taking the bus to the lighthouse (El Faro) about 20 minutes ride away. You will have nearly 2 hours there before the bus comes back again, which will allow you time to wander around the lighthouse and the sea salt pools, as well as enjoying a drink or a snack in the very nice cafe/restaurant there. We were there during a cool and cloudy week, so very little sunbathing and no swimming was done, though a few people did swim - the largest pool was heated, but didn't feel too warm to me - but I'm not a keen swimmer! The food was good and varied, with a number of themed nights, though it was often not warm enough. One night we paid 15 euros each to each at the tapas bar, La Tasca, which was first class - masses of lovely food served to us by pleasant staff. A large, 4/5 course meal, much more than one would expect in a tapas restaurant. The spa was pleasant, at extra cost, though the prices were reasonable, and it was nice to escape to a hot tub, sauna, etc, away from the cool breeze. The best part, though, was the animation team, a young and friendly group who did lots of activities during the day, and a number of decent shows in the evening. There were also 4 nights of professional shows that were very acceptable.More
Abury, Bury. Lancs
Fab winter sun family holiday
We have not been on a 'hot' holiday since having children, but wanted a special family holiday to celebrate our tenth wedding anniversary. It looked just like the photos on the website. The staff are all very friendly and cater for all needs. I was worried about the food, as I have a number of allergies- I needn't have worried, as there was a large variety of choice and my kids, who can be picky, enjoyed all the food too. I need to make a special mention to the animation team- their activities catered for my sporty husband, I preferred dance lessons and water gym and my children had a ball at the mini kids club. It is definitely good for young kids, with a mini disco and mini club in the evening (which we didn't actually use). If you don't want to be in the main disco lounge where evening entertainment takes place, there is a piano bar with live piano and saxophone every night. The views on the walk round the outside of the hotel were amazing. I am someone who finds it hard to relax and do nothing, but I found it easy here- I think whether you are a couple or a family, there is something for you. We definitely want to go back next February half term. My only negative would be that you have to pay for the crazy golf, but that's being really picky!! Would definitely recommend this hotel for some winter sun- not sure we would go in the height of the summer- it was nice not being too busy. :-) More
A Thoroughly Enjoyable Week
A very good 4* hotel. Comfortable rooms, friendly, well maintained, good food and excellent facilities. We were on an all inclusive package and food was constantly available from 07:30 (bar from 10:00) until late evening and for much of that time in a choice of locations either in the main building or in restaurants and bars around the pools. We like to get out and about and see the island and so did not use the pools or sports, the evening entertainments or, as our children have flown the nest, the childrenâsâ activities. The hotel is beautifully located at the south west of the island on a rocky shoreline with nothing to the west for thousands of miles which can mean that the breaking waves are spectacular in the sun. If you want to get out and about you will need to utilise readily available coach tours, the excellent local bus service or hire a car to explore more than a few miles north or south. Going out inevitably means up about 700m but that didnât hinder us from enjoying the beautiful island. For others it is good that the hotel is entirely self-contained. The only drawbacks to the hotel are that the very slow WiFi is only available in the reception/lounge area (and is chargeable) and that there is no other facility locally without transport. Would we recommend it? Yes. We utilised local buses and enjoyed much beautiful, if steep, walking as well as tours. It is also excellent for those who are happy to sunbathe by the pools and enjoy primarily in-house evening entertainment. It is not for those who need other restaurants, bars, clubs or shops within walking distance as there are none.More
Graham W, Wakefield, United Kingdom
Best part of la palma
Although the transfer is nearly an hour the view of the complex from above as the coach descends the twisting roadway is quite amazing.the complex is sited in the middle of banana plantations .service is good,plenty of choice on mealtime,accommodation is quite roomy,if you count all the pools going there's 11 in all plus the spa area,no problem with getting a sunbed even if you return mid afternoon after being out,quite good local bus service.good complex for couples and familys.good for walkingMore
COLIN L, Gillingham, United Kingdom
Never a 4 star hotel
Stayed here from the 10 th-17 th of February 2015.plane couldn't land due to cloud coverage so had to go to Tenerife but understood that for safety reasons so no problem,11/2 hours on Tarmac in Tenerife waiting till cloud lifted then back to la palma and coach to the hotel.check in good drinks and snacks on arrival very nice given room cards and all inclusive bracelet and a map to find our room so far so good.well the room was ok if a little dark and very orange still not too bad,went for dinner and drinks very nice until Wednesday when my husband who has never been ill in the 23years we've been together had an upset stomach that didn't get better,no help really from rep just told to go on bus up to pharmacy for medicine (he wasn't the only one ill) terrible given the hotel is so remote,shop could keep a stock of medicines for upset stomachs) then came friday and all the kids turned up and the noise level went up it was like butlins or pontins just awful. if you wanted to relax tough the only place for adults only was the spa.don't recommend for couples at all really , I won't return.More
201daisysue, Winchester, United Kingdom
Things To Do► View all
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