It’s the pool scene that really gets the vote here. That and the first-rate views.
Rooms that come with a sea or mountain view really make the most of this hotel’s hilltop spot. And as this place shares ground space with the Royal Belvedere, you get a fantastic pool scene, too.
It’s a 10-minute walk to the local beach and bars. The free shuttle bus will scoot you there much quicker. And a short walk up the hill there are traditional Greek villages.
TripAdvisor Traveller Rating
Based On 349 reviews
- Official Rating
All Inclusive - Here's what you get
Selected local alcoholic and non-alcoholic drinks - time restrictions apply.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
With sunbeds and parasols.
Early breakfast from 4am to 7.30am available upon request. The restaurant also has themed evenings. Highchairs are available and there's a smart casual dress code.
Offering snacks such as pizza, popcorn and ice-cream. Cake and cookies are available from 3.30pm to 4.30pm.
TripAdvisor Traveller Reviews Show more reviews »
Family holiday and wedding
We stayed at The Imperial Belvedere at the beginning of October 2014. We enjoyed joining in the various activities on offer. The pools were very nice, the areas were always clean and tidy. The Reception and cleaning staff were very friendly and helpful, the animation team work really hard throughout the day and evening to keep children and adults entertained/ busy. The waiters/waitresses could have been friendlier. The rooms were cleaned daily. The wifi was not very good. The food was ok, I would have preferred more Greek options but I understand they are catering for many. Drinks came in plastic cups which wasnt great. Have been to Koutouloufari a few times and still love the surrounding villages.More
Lbell2109, North Yorkshire, United Kingdom
Good customer service but awful food
We stayed at the Imperial in late October and arrived with high expectations. Unfortunately we left rather disappointed. Our main concerns were with the food which could only be described as awful at best. Cold, greasy, salty and bland - so by the end of the week we were living off bread rolls. That said, the desserts were quite nice. The weather didn't help either. We encountered thunderstorms and it seemed to rain every single day. The hotel isn't designed for rain as we found out with leaking in the hotel ceilings and puddles in the rooms. On the whole though we did enjoy the trip. The staff were very helpful and friendly throughout and the hotel was relatively nice. Also we enjoyed the various activities and picturesque views of the surrounding area.More
kelso1988, London, United Kingdom
Swimming Group of 50 from the UK
Had a fantastic stay - all 50 of us. Most of us booked directly with the owner, which was a smooth process, a handful booked with tour operators. Most of us were located in the same block in the royal, which was nice, but we requested Imperial (as they have rooms which have an upstairs & downstairs). All the staff were there, who were there 2 years ago, everyone is Friendly. Fantastic lady on the Snack bar by the 50m pool, she did an amazing job at keeping our swimmer replenished after an afternoon of training in the large pool. Also pizza from the pizza oven at lunch, was fantastic! Well done Chef. There are 7 swimming pools to choose from, some kids pools, others large and deep. All clean, and a refreshing cold salt water. We would like to see Lifeguards by next time we return? The hotel had placed lane ropes in the 50m Olympic pool for us to use, which was great. Thanks for that. The restaurant (in the imperial) was still modern. Plenty of food & desserts every day - a member of our group was 18, so the restaurant manger reserved us a large area off, so we could all sit together. They gave us proper table linen for this too. Breakfast was good, though the omelette man seemed to struggle when it was busy to keep up with demand, and long queues. Would hate to be there in the peak season. His omelettes however were great, and he always smiled :) Food could be warmer - we tended to opt for the freshly cooked food on the "show cooking" station. Restaurant staff were always smiling & happy. Reception staff were great. There was some mix up with transfers, which was resolved. There was also confusion with towels on the last day, as we paid in advance at a group rate. Overall fantastic holiday, lots of memory's, we'll return. Special Thank you to Elisabeth!More
Crete in October
Having never been to Crete before we were looking forward to our 'new adventure'. Nor have we stayed at an 'all inclusive' resort before and perhaps would not choose to do so again! Fortunately we spent little time in the hotel as we had plenty of plans to visit many of the interesting places on the island-especially the archaeological sites. We found staff pleasant and helpful; food OK though sweets/desserts always the same (would have liked to have had more fresh fruits & varied cheese and biscuits after the meal). Biggest disappointment was our allocated room. A pungent and unpleasant smell persisted most of the week even though we had insisted the room was re-cleaned on our arrival. We requested that an air freshener remained in the room (and I even purchased another one). We sprayed regularly on leaving and entering the room. The bathroom was too small for us to be in at the same time (the door banged against the toilet when opened). It did not encourage a long (leisurely?) stay and the lack of some toiletries/tissues seemed poor for a 4* hotel. A tray of fruit in the room, on our arrival, was not appealing as it looked as though it had been there from the last occupiers. There were frequently small 'ants' around so an insect spray would have also been a useful addition. The patio door was difficult to open and as it opened directly on to a balcony area which was accessible to any passers by it was very unwise to have this open except when being particularly vigilant. Not a hotel for those with mobility problems due to lots of steps etc.; We loved our time in Crete (although be aware the season was virtually at an end and things were closing down). However this was not the right hotel for us. Sorry!!More
Joyce L, Derbyshire
Different to what we expected
When booking this hotel, we were aware we could "use the facilities of the neighbouring hotel" but it might be useful for people considering a stay here to know that the two hotels are on one site and that it is one huge complex. Saying that, at no time did it feel crowded despite the fact our hotel was full during our first week there. It is a 15 minute walk up a 1:10 hill to the hotel which is itself terraced - not for people who don't like steps. However, the grounds and pools are beautifully maintained, as is the hotel itself. Usually at the end of the season, things start to get shabby but it wasn't the case here. If you walk out of the back of the hotel, there is a good walk to three mountain villages which are a welcome respite from the resort of Hersonissos which was a disappointment - tacky and touristy in the worst way. Shops with loads of fake merchandise, "British" bars and would you believe, numerous fish spas!!!! We really enjoyed the food. There was a good selection of dishes and they were regularly replaced when running low. Considering the huge number of covers and different nationalities they cater for, they did a brilliant job. Indeed, every member of staff was excellent. They were celebrating 40 years in the business this year and it is a family run resort. A lot of the staff have been there a long time - happy staff, happy guests - the management must be good. The swimming pools, unheated salt water, were wonderful to swim in as they were deep and bouyant. One was olympic size and another not much smaller. Children are well catered for with two large pools of their own plus a smaller toddler one. There is a very smart bar by the top pool. I just have one small request. I understand the need for plastic cups near the pool during the day, but as this was the only bar open, could they use glasses for drinks in the evening? There is a regular, cheap bus service from the main road and plenty of activities available in the area.More
LynnEFT, Norwich, United Kingdom
Things To Do► View all
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