It’s the pool scene that really gets the vote here. That and the first-rate views.
Rooms that come with a sea or mountain view really make the most of this hotel’s hilltop spot. And as this place shares ground space with the Royal Belvedere, you get a fantastic pool scene, too.
It’s a 10-minute walk to the local beach and bars. The free shuttle bus will scoot you there much quicker. And a short walk up the hill there are traditional Greek villages.
Based on 340 reviews
- Official Rating
All Inclusive - Here's what you get
Buffet meals. Dinner at Italian and Rotisserie restaurants, one visit per stay, July to August only.
Selected local alcoholic and non-alcoholic drinks - time restrictions apply.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
With sunbeds and parasols.
Early breakfast from 4am to 7.30am available upon request. The restaurant also has themed evenings. Highchairs are available and there's a smart casual dress code.
Offering snacks such as pizza, popcorn and ice-cream. Cake and cookies are available from 3.30pm to 4.30pm.
TripAdvisor Reviews Show more reviews »
Good holiday but not a real feel of Crete
We booked this trip for the first week of September 2014 about 3 weeks before hand. We booked 2 double rooms (traveling with my brother-in-law and his wife). On arrival we were quite impressed. Facilities looked good. We had the family suite which is about 50 meters from the reception. This consisted of a large room with large double bed, TV and reasonable size bathroom (full size shower, toilet and wash hand basin). The second room was small and had 2 single beds (not really a problem for us) with a smaller bathroom (small shower, toilet and wash hand basin). However the shower was extremely small. Standing in the shower meant that you are constantly being wrapped up in plastic shower curtains. The rooms were cleaned every day and the maids made wee patterns out of my wife's pyjamas every day 80) The view from the hotel is beautiful. The guests appeared to be primarily Russian, Israeli and German. There were a few English voices but not many. I had an interesting 30 minute conversation via Google translate with a software engineer from St Petersburg. Food is varied and good but not really a Greek menu. If you cannot find something to eat here then you are extremely selective and should go away on holiday yourself somewhere. I can particularly recommend the freshly made omlettes at breakfast. Lovely. There are 2 olympic size pools with salty water. I think it might be 50% sea water and 50% fresh. There are 5 smaller pools and a couple especially from the toddlers. These pools are shared between this hotel and the sister Royal Belvedere hotel next door. Snacks were available throughout the day and consisted mostly of toasted sandwiches, fries, salad, ..... Nothing special. The alcohol is local which and is acceptable apart from the Whiskey. Served in very small flimsy plastic juice cups. Please think about gettin gsomething better. We ventured out every morning after breakfast down to the beachfront and had a walk through the town or along the beach front to the other end. Mostly toursity type shop (The place is awash with Fur shops for the Russian market). Many restaurants to get a good local food from if you wish. On the second last day we decided to walk out the top of the hotel and and walk up towards the top of the hill. We cam across some really lovely restaurants, bars and accommodation and there are a lot of them. There is a mini bus that runs from the hotel reception down to the bottom of the hill, but does not go into the town. We did take a municipal bus trip into Heraklion which was worth the visit. The buses are regular from the bottom of the hill and inexpensive. The trip takes about 20 minutes. The Wifi connection is extremely poor. It appeared to work only around reception. I needed to have a reliable connection for work purposes and the connection was poor The hotels are very nice and the staff nice and helpfull but Would I go back ? I did enjoy my break but No. It is a big hotel in a big chain. No local feel to it. This hotel could be anywhere in the world and it would feel the same.More
Frosty_Bas, Forfar, United Kingdom
Could be so much better
We booked a last minute 10 night deal with First Choice in October. On arrival we were immediately impressed with the hotel. The reception area is enormous and very clean. A member of staff escorted us to our room which seemed very good of them but soon realised we would have never found it by ourselves. Room was generally good with a partial sea and garden view. The only two criticisms we could find with the room was the bed was very hard and uncomfortable, and the bathroom was quite small. The numerous pools between the Royal and Imperial Hotels (which are shared) are excellent. The animation team work very hard to keep everyone entertained all day but don't expect them to be replaced by semi-professional entertainers in the evenings. They did that also which wasn't brilliant. We expected a hotel of that size to have some better evening entertainment. Saying that they advertise theme nights on the website which turned out to be one on a Wednesday called a Greek night with an outside act and a BBQ. However, this came at a cost of 18 euros each. Needless to say we didn't bother. Another disappointment was the all inclusive drinks come in disposable cups. They say it's because the bar is by the pool area so you wouldn't want broken glass everywhere. This proved to be rubbish because if you purchased a drink it came in a glass. Being non-smokers we found it difficult to get away from smokers in the bar areas. Even saw someone move a no smoking sign off a table and continue to smoke by us. No one from the hotel staff challenged them even though they saw it. The resort is fairly new so don't expect to see authentic Greece near the beach you will need to walk a long way and look very hard, although there are a couple of nice villages up the hill within a 15 minute walk. It is an international hotel so there are people from all nationalities which didn't bother us at all and found everyone very friendly, despite what others have said in previous reviews. The food in the restaurant is very good with plenty of choice but the 'burger brigade' might struggle with proper food. Although, generally, the hotel is very nice, we will probably not return for the following reasons: Lack of no smoking areas in the bars. Plastic disposable cups for the drinks. Hard beds. Poor evening entertainment. If they put those things right we would rate it a 4 star and definitely consider returning. More
Good hotel, shame about the food
Good hotel ere in October 2014 and had a very pleasant trip Good points - Lovely sea and hill views - Friendly and polite staff - Good pools - adult pool is separate from the kids pool - Room was fine, no issues - Very generous with alcohol - Good entertainment - Close to strip of shops, bars and restaurants Not so good points - Hard bed! - Hotel is on a hill, so steep walk up - Free wifi in bar, restaurant and by the pool - couldn't access from our room - The food isn't great. Breakfast is ok because you have cereals, fruit, ham, cheese to rely on but the dinner we found to be very poor. Bread is so dry its practically toast. The desserts were shockingly poor. Ate out most nights I would recommend this hotel - just don't book if good food is a high priority!!More
Tierney S, Bedford, United Kingdom
Spend your hols here @ the Belvedere
The first thing to say about this place is it is very hilly, but don't let put you off, the views are lovely. whilst all staff were helpful must single out Maria, front desk receptionist. having been given a bungalow on level 2 we found it far too steep for my husband to make it up the hill as he suffers from asthma. Maria to the rescue! she not only moved us and our friends to level 9 she personally showed us the place and arranged for the luggage to be taken up, a very loyal and devoted worker. The food was much the same every day but a walk behind the hotel takes you to a lovely village with plenty of traditional tavernas, reasonably priced also the Greek night @ the hotel served all kinds of meat & fish dishes, plenty of it too. There is a huge bar which is a pool bar during the day and doubles up as the evening bar, it would be nice to have another bar for a change of scenery, beer and spirits are very weak. Did not like the plastic glasses used on an evening We still had a great time and would recommend it.More
4 star but could be better
Staying here at the moment, just staring 2nd week. Hotel is huge, 2 hotels in 1, little streets of apartments. Hotel is lovely, rooms basic but very clean. Food, same as all other all/inc food, but something to eat every night. Entertainment is something that needs to be looked at. Entertainers try, but could do with upgrading entertainment at night. A few smiles would not go a miss too. But as for the location, it's beautiful and the hotel is lovely. My biggest complaint has to be PLASTIC cups at night....a real let down for a 4 star. You can get glasses in the sister hotel but not in the Imperial, a major key down. Also, smokers are allowed to smoke at the bar inside...a lot of ignorant smokers who do not think twice about lighting up right beside you, no good at all, should have a separate area, a must in my eyes. Would we come back????? Yes I Think we would.More
Elaine W, Motherwell, United Kingdom
Things To Do► View all
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