Families have plenty to keep them busy at this hotel. And grown ups will love the extra pools, restaurant and chill-out area they can exclusively use when they book an adults-only room.
Thanks to its hillside spot, this hotel has fantastic views across the Atlantic. And it won’t take you long to reach the sea and sand – you can get to Playa de Esquinzo via steps at the back of the hotel.
What’s great about this hotel is that it has grown-ups-only bits that are just for you to use if you book an adults-only room – including an à la carte restaurant, a bar and 3 of the 4 pools. And at night, you’ve a choice of venues depending on whether you want music or shows.
TripAdvisor Traveller Rating
Based On 1474 reviews
- Official Rating
- Lifts: 2 in the main building
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Afternoon cakes and pastries. Ice-cream 11.00-17.00.
Unlimited local alcoholic beverages and soft drinks 10.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
You've got a Turkish bath, Zen area, sauna, whirlpool and gym. And there's a variety of massages to pick from too.
Daytime activity programme
Various activities to take part in, such as water polo, darts, aqua gym and pilates.
It's a hotel-run kids' club for children aged 4 to 12 years with a mini-disco everyday.
Rooms ► View all
double room - adults-only section
These double rooms are in the adults-only section. They have a bright feature wall and colourful furnishings and sleep up to three with a double bed and a sofa-bed or similar.
double family room
The double family room has a bright feature wall and colourful furnishings making these rooms really stand out. The balcony or terrace also lets in plenty of sunlight giving it a warm feel. With more space, it sleeps up to four.
TripAdvisor Traveller Reviews Show more reviews »
January 2015 hol
Having stayed at this hotel in January for my aunts 65th birthday - all as was advertised on Thomson website etc, hotel was great, food everything you could want and staff etc all great. Having arrived on a Saturday and by Tuesday evening not feeling so great by Wednesday three of our party had gone down with sickness and upset stomach with family member passing out it was that bad and so for the rest of our WEEK stay were trying to get over this illness which we found out while there was all over the hotel and all you could hear was everybody going down with this bug. Did put a complaint into the Thomson rep but to tell you the truth they could not care less and by the end of our week the rest of our party was ill and so our weeks hol was ruined. Will definitely not be returning and will also think about not booking with Thomson again as really reps etc just don't care either way.More
essexgirl2015, London, United Kingdom
Not value for money
Stayed end of February. The resort itself is clean and tidy the staff are very efficient just not that friendly. Not once during our stay were we asked if we were enjoying or enjoyed are stay, basic question at check out. the resort is quite remote but this isnt an issue as taxis are easily available to Jandia and Morro Jable which have nice little markets and shops. You can also walk along the beach which is gorgeous walk with great views. Food leaves alot to be desired plenty of choice of hot and cold, buffet style but you go back to table to find your drinks are gone and someone else sat there. This happened 3 times at dinner and twice at breakfast. We gave up on dinner the last few nights and just had a bigger lunch. After the 2 no table incidents we had breakfast in La Choza which is far more relaxed but choice of food is less. My biggest issue with our holiday was your given 2 bottles of drinking water in your room these are the only drinking facilities in your room make them last as there only ones you get. We spent so much time go back and fourth to bar for soft drinks and that can be a bit of a walk if your room is in block 4 as we were. Wifi is 20 euros for a week and 2 euros a day for the safe, both you get from reception. I would return to the island but not to this resort it just fails with a lack of wow factor.More
My partner and I booked this holiday 2 weeks before we were due to leave, we wanted a little get away after the Christmas period to just relax and enjoy ourselves, we read some of the reviews before we left and the majority of them were negative so we were a little worried, but I must say that The Jandia Princess was one of the most perfect places we have ever been to. The hotel is beautiful, the staff are friendly, the environment was excellent, and the food was amazing. So much to choose from! I can't fault this holiday one bit. We booked through Thomson, and the reps were so helpful. We booked a trip to oasis park on one of the days we were there, which is something I would definitely reccomend too. Perfect holiday for a weeks break. More
Lovely hotel, fantastic kids club, great staff, very windy!
We loved this hotel. Very attractive, and impeccably clean, we didn't get a sea view but we had a back garden and all the kids used it to play together. Yes it was too chilly to go in the big pool so people were lying around it, some in fleeces and some in swimsuits, depending on how intrepid they were. Had it been just a few degrees warmer we would have been laughing but we did get a few swimsuit days and the kids were in the warm pool every day and braved the big one for a game of water polo. What made our holiday was the mini club which the kids adored. The miniclub staff and the entertainment staff were brilliant (Kristophe, JJ, Maite and Julia in particular) - in fact we found all of the staff efficient and friendly. I loved doing yoga on the lawn overlooking the sea. Kids loved feeding the squirrels. The beach is really beautiful and would be even more of a treat in warmer weather. We thought the food was lovely. There was healthy stuff or more indulgent stuff, lots of choice. We did get up from the table once to find that it had been cleared but the trick is to leave one of your party there or your jumper on your chair or the staff don't know you have gone - they are very quick but that means you don't see lots of tables with dirty plates on them. I couldn't fault the food - buffets are never quite as good as a la carte but they did really well and the menu changed every night. The on tap wine was very drinkable as was the Cruzcampo beer and the cocktails were in no way watered down as I found to my cost one night. We didn't upgrade to a silver band - I wouldn't bother if you are going with your family. I can't really think of anything to grumble about. Yes it would be very nice to have some more water in the room (there is a supermarket right opposite where you can get some for next to nothing!) Considering all the comments I am surprised the hotel don't top these bottles up as they run out, it would cost so little to do! Yes the wifi is expensive and the coverage in our room was a bit iffy. The minidisco was annoying for us but the kids loved it - most of the shows were really good though. But if those are the only negatives you can tell what a great holiday we had. We went to Morro one day but the kids didn't want to leave so parents, take plenty of books and enjoy the relaxation. This is the first time we have gone all inclusive but I would do it again for a week's break, think after a week I'd want to explore more and the kids wouldn't want to leave that place!More
allyjenns, Cheltenham, United Kingdom
we stayed for 7 nights from feb 14th. Hotel was lovely, very clean. Beautiful views. What made this holiday extra special was the animation team and the kids club. We couldn't get our kids out of there. Big shout out to kris who is adorable!!!! Animation shows were amazing , elvis was awful!!!!! Beach lovely and easy access. I especially liked that you needed key card to get out. If I had to complain it would be about lack of water in rooms.More
D9sdr, Rushden, United Kingdom
Things To Do► View all
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To enjoy the adults-only facilities at this hotel you must book a room in the adults-only section.
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