Hotel Club Jandia Princess

Families have plenty to keep them busy at this hotel. And grown ups will love the extra pools, restaurant and chill-out area they can exclusively use when they book an adults-only room.

Thanks to its hillside spot, this hotel has fantastic views across the Atlantic. And it won’t take you long to reach the sea and sand – you can get to Playa de Esquinzo via steps at the back of the hotel.

What’s great about this hotel is that it has grown-ups-only bits that are just for you to use if you book an adults-only room – including an à la carte restaurant, a bar and 3 of the 4 pools. And at night, you’ve a choice of venues depending on whether you want music or shows.

TripAdvisor Traveller Rating

Based On 1715 reviews

  • Official Rating
  • 12Buildings
  • 3Floors
  • 512Rooms
  • Lifts: 2 in the main building

Holidays with added luxury

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  • 20kg luggage allowance
  • Kid-friendly Premier Families collection
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All Inclusive - Here's what you get

Food

Full Board buffet meals. Snacks. Afternoon cakes and pastries. Ice-cream 11.00-17.00.

Drink

Unlimited local alcoholic beverages and soft drinks 10.00-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Wellness centre*

You've got a Turkish bath, Zen area, sauna, whirlpool and gym. And there's a variety of massages to pick from too.

Daytime activity programme

Various activities to take part in, such as water polo, darts, aqua gym and pilates.

Kids' club

It's a hotel-run kids' club for children aged 4 to 12 years with a mini-disco everyday.

Rooms ► View all

double room - adults-only section

These double rooms are in the adults-only section. They have a bright feature wall and colourful furnishings and sleep up to three with a double bed and a sofa-bed or similar.

double family room

The double family rooms are bright and colourful. There's a balcony or terrace for some outside space, too.

TripAdvisor Traveller Reviews Show more reviews »

Brilliant!

Just returned after 10 days there, wish we booked it for more. We were two families and we had an absolutely amazing holiday! The check-in was quick, the room was quite big, very clean, with seaview in block 4. The area and grounds of the hotel are very well looked after, very nice, very green. The La Choza restaurant is in very good location and very convenient for snacks even lunch during the day. The food in general was very good, very wide selection, lots of seafood and the service was great. Most of the guests were German, also French, but it didn't bother us, as they were quite polite and minded their own business as we did ourselves. The staff are polite, respectful and helpful. At the bar if you want properly made drinks, I mean cocktails, u have to tip them, even if u have a black band. The animation is ok, not too loud, the shows are fine, particularly we liked The Lion King. It's great they are held inside as in the evening its quite chilly. The Inferno show and Atlantida were held outside and with extremely long breaks between the show acts.... There are lots of places, terraces and bars there all with beautiful views. We didnt really use the adults area as we were with kids. In the morning there was no need to wake up early to get sunbeds as there were plenty, we usually went to breakfast at 9am and always found sunbeds available. Not much in the area, but the hotel offered everything we needed. Overall, we had a wonderful time there.More

galina1978, County Dublin, Ireland

Fuerteventura 2015 :)

After booking this holiday last minute, Me and my Boyfriend cant fault this hotel one bit!! we stayed here from the 06/06/15 to 13/06/15. On Arrival we were greeted with a glass of champers, and had a warm welcome from staff, they informed us we had booked a superior room with the premium black band this entitled us to all drinks and 2 free meals in there a la carte resturant. There was a great choice of food to choose from. We stayed in room 8115 this has got to be the best room in the hotel the view from the terrace was amazing!!! The room was cleaned on a daily basis, to a very high standard. We would recommend this hotel to anyone who is looking for a nice relaxing break away from the stress of work. :)More

Lisha2429, Kent

Sewage....

just returned after 10 days here. On arrival the hotel looks really nice, greeted with a glass of cava and checked in with queues but there was a lot of people to check in, we were given our silver bands and then told our room wasn't ready but should be in an hour or so ( it was 2.30 pm) when our room was finally ready it was lovely, we were block 8 adults only with a beautiful sea view.. The rooms really are as good as the reviews we can't fault them, clean, tidy and very well kept.. Unfortunately as lovely as our room was it stunk of sewage.. On passing this on to our Thompson rep we were told ' it's quite common in this area' and that was all she had to say on the matter..another small problem with the room was one time we think it was adjoining rooms so not quite as thick walls as maybe other rooms, so through no fault of the other guests we could hear everything that happened in there bathroom as I'm sure they could hear with us too.. Again this was pointed out to the rep along with the smells again and we were basically brushed off by her told she would look to move us but we didn't hear a thing back from her.. ( the rep issues are nothing to do with the hotel obviously and this has been passed on to Thompson) Like many reviews we found the staff rude, no smiles, no interaction apart from a few in the chill out pool but unless you have the right colour band you wouldn't get to meet them.. The food is ok, you won't starve and there are choices, it is what it is though, the la choza restaurant is in a beautiful location but that's about it, the foods what's in the main restaurant / canteen, and although you get your drink brought to you, if your not German then you may have to get it yourself.. The good old fashion 'English way' gets you no where in this hotel, it's all men for themselves, you will be barged out the way by the German holiday makers adults and children a like, we found quite quickly if you can't beat them join them , the staff again didn't help, obviously jandia being originally a prominent German only resort the staff speak more German than English. The entertainment is awful. They mime very very badly to cd soundtracks. Each night we watched people walking out after 5 minutes into the shows. We also endured the inferno and atlantica shows held outside, they seemed to start so well for a few mins then all of a sudden stop for around 30 - 40 mins?? The main pool is the one really good feature of this hotel, although needs atmosphere, the pools ridiculous temperature does put a huge dampener on this it is freezing surly the hotel will listen and change this, the chill out pool is green and slightly off putting.. Again with this being a dual language hotel, I'd suggest if you want a bed by the chill out pool set those alarms as after 8 am all the beds are gone. It is an occurrence with all the pools, although they say towels will be removed before 8.30 this was never the case. Th wrist bands is a very sorry state of affairs, this hotel isn't cheap, there are much better cheaper hotels all over the world, but you are made to feel classed the min that band goes on your wrist. All in all the island is beautiful the weather is good and the winds powerful! Thompson need to stop listing this hotel as a 5 stars it's clearly not and the hotel NEEDS to start listening to the reviews and make some changes. I'd recommend the country to anyone but steer clear of this hotel.More

Susan R,

Honest feedback

We have just returned from a very relaxing two week break at the Club Jandia Princess . First of all and to try to put some context to the issues of arm bands: any complaints regarding the arm bands either for families, Adults only or Premium guests should NOT be levelled at the Hotel or it's staff, but directed towards the tour operators. This needs to be more clearly indicated in the brochure, and the tour operators really need to take the responsibility for this. When we arrived, it was explained very clearly what each arm band gave entitlement to, it was individual choices if you wished to pay extra, we did pay 5 Euros each per day to get the adults only section included, I would recommend this , well worth the money. I understand that families may have an issue with this, but again, the tour operator needs to make this very clear in the brochure. We have been lucky enough to travel to a number of different countries and resorts over the years, and this Hotel, it's staff , food and location were excellent throughout. The Hotel and location is ideal, a short taxi ride or relaxing walk along the beach takes you into Jandia , check the tide times on the Hotel television channel to ensure that you can stroll along the sand. The grounds are very well maintained, everyday the grounds staff were busy keeping the place clean and tidy, the cleaners were always busy making sure the public areas were clean, especially first thing around the pool and main areas. We saw the hot tubs emptied and cleaned at least six times during our stay. Our room was spotless, clean towels and bedding at least twice a week, we had our towels changed on a regular basis dependant on how dirty we got them, they were never just folded and left in the bathroom. For a hotel of this size, the food was to a very high standard, there was no shortage of selections, menus were not repeated every week and the food was always fresh and plentiful. The local drinks were great, the premium arm bands entitled guests to bottled water, branded alcohol and soft drinks , however, we found the drinks on tap to be of a good standard, Cava was available from breakfast if you desired and snacks during the day were fresh and there was plenty of variety. The Staff were very attentive and respectful, I saw a couple of guests being quite rude to staff, for what appeared to be no reason, I did not see any staff member being rude or appearing disinterested at all. All areas are clearly marked with signs, toilets are plentiful and we found that whatever one we used to be clean and tidy no matter what time of day. The Gym, sauna and steam rooms were clean, well appointed and, again, of a high standard. Overall, we found the Jandia Princess to be a lovely , relaxing and enjoyable place to stay. Stayed from 13th to 27 June 2015More

happytraveller540, Lanark, United Kingdom

Bored of Board Games

General: Unless you are extremely boring, have a child under 3 or are an elderly pensioner, this hotel is NOT for you. Predominantly set up for Germans, everyone sits around playing cards and board games, some sipping tea/coffee and some with the occasional cocktail. It was a common sight to see couples in their 20’s playing chess and have no drink at all in the evening. At 11 o’clock everyone goes to bed. We were the only 6 people up every night. Nationalities: The place is set up for Germans. The best way to describe the hierarchy is by the TV channels. It descends as German, Spanish, French, Italian and the English have 3 English speaking channels and all are news channels. Some nights the food labels were not in English so it was a guess as to what you were eating. The bar staff speak better German than English. Food: To be fair, the food was pretty good overall. Breakfast and dinner is good, but lunch is limited unless you fancy a curly German blood sausage off the BBQ. Alcohol: For years the UK has been trying to remove the class system, but it is alive and kicking in the Club Princess Jandia. There is a blue, silver and black band. We were blue and totally unaware of this system. If you are blue you are restricted to limited local spirits and one type of beer. They are not great. If you want branded alcohol, you have to pay- and you really do pay. I have taken a photograph (that I will not be allowed to attach) of the receipt for 2 Jack Daniel’s and coke- a whopping 16.60 euro. If you are blue band you have to pay for everything- the gym, sauna, etc. Even the wifi is 6 euro a day- how backward is that? Bars: Garbage, just garbage. The reception bar is like a card/board game convention. I have been in livelier waiting rooms. You can feel the life draining out of you. No air con in there too or anywhere else come to think of it, accept your room. The Pool Bar has a circular bar which makes it impossible to get served and not many seats- we never went there once as it was dead and not very private. The Sports bar is an absolute joke. After everyone goes to bed around 11, the staff pull off all sorts of tricks to get you out of there which include pulling the power on the disco/karaoke, refusing to serve you or increasing the price of drinks. The staff do NOT want to work after 12. I sent the hotel manager a written letter regarding this on day 6 and received no reply. Entertainment: It’s pretty poor to be honest. It’s like being back in the 70’s. If you like watching magicians pulling hankies out of a tube or enjoy watching tap dancing, then this will be right up your street. The animation team have their hands tied. They are not allowed wifi by the hotel, so cannot download new music which results in the same songs played all the time. They are allowed wifi twice a week to do the karaoke on youtube- this is for ONE hour only, after that the plug is pulled. Pool: Sub zero temperatures will prevent you entering the pool for more than 2 minutes. It is ice cold and is empty all the time. Every photo I have of the pool shows it empty, which is unbelievable considering there are 1200 guests there. The pool is 20 degrees when it should be 27. Room: We paid extra for a great sea view and the room was kept spotless by the cleaners. Unfortunately, the walls are wafer thin and you can hear your neighbour cough. I never slept in past 7.30 in all 2 weeks because of the slamming on doors, banging and kiddies’ feet running around. Don’t forget, everyone else is in bed early. Beach: Visually, the beach is beautiful but we never went. Our rep told us that is was 4.50 euro for a sun bed but the guy selling them wanted 40 euro. We asked reception what it should be and they said 20 euro- no one seemed to know. It is also incredibly windy which blows sand everywhere. There are NO water sports available. Location: The hotel is in the middle of nowhere. There is nothing except a supermarket. There are no bars or restaurants. The nearest town is 10/15 minutes away in a taxi where you will find 3 or 4 bars which were only open on Friday and Saturday when we were there. Summary: This will suit you if you like an early night and are not much of a drinker. Myself and wife are in our 40’s but we were accompanied by our parents who also found it incredibly boring. Luckily we were in good company and managed to have a laugh most nights, to the disappointment of the Sports Bar staff.More

Lee B, Merseyside

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Items marked with * incur extra charges which are payable locally

To enjoy the adults-only facilities at this hotel you must book a room in the adults-only section.

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Hotel Club Jandia Princess
Rated: 4.0 /5 based on 1715 customer reviews
from £422.33