Families have plenty to keep them busy at this hotel. And grown ups will love the extra pools, restaurant and chill-out area they can exclusively use when they book an adults-only room.
Thanks to its hillside spot, this hotel has fantastic views across the Atlantic. And it won’t take you long to reach the sea and sand – you can get to Playa de Esquinzo via steps at the back of the hotel.
What’s great about this hotel is that it has grown-ups-only bits that are just for you to use if you book an adults-only room – including an à la carte restaurant, a bar and 3 of the 4 pools. And at night, you’ve a choice of venues depending on whether you want music or shows.
TripAdvisor Traveller Rating
Based On 1829 reviews
- Official Rating
- Lifts: 2 in the main building
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- 20kg luggage allowance
- Kid-friendly Premier Families collection
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All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Afternoon cakes and pastries. Ice-cream 11.00-17.00.
Unlimited local alcoholic beverages and soft drinks 10.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
You've got a Turkish bath, Zen area, sauna, whirlpool and gym. And there's a variety of massages to pick from too.
Daytime activity programme
Various activities to take part in, such as water polo, darts, aqua gym and pilates.
It's a hotel-run kids' club for children aged 4 to 12 years with a mini-disco everyday.
Rooms ► View all
double room - adults-only section
These double rooms are in the adults-only section. They have a bright feature wall and colourful furnishings and sleep up to three with a double bed and a sofa-bed or similar.
double family room
The double family rooms are bright and colourful. There's a balcony or terrace for some outside space, too.
TripAdvisor Traveller Reviews Show more reviews »
This is the first time me and the better half have been to this hotel but we are a fan of the chain, so we weren't surprised at all by the hotel. It was very clean and very friendly and surrounded by some amazing views. I can see the confusion that happens with the banding system but to put it simply it really doesn't matter what band you have unless you like branded drinks. The only downside to this hotel that I could point out is that it is an hour and half from the airport! And a lot of the excursions are quite a distance from the hotel. The food was amazing as usual and with the silver and black bands you get two a la carte vouchers to use. More
Slarf6, Worksop, United Kingdom
Great, solid 4 star hotel
Stayed at this hotel as a family for a week (12-19th Aug) with 2 children aged 12 & 15. It's a 90 minute coach trip to the hotel which went quite quickly as Thomsons have free wifi on their coaches. We were late getting to the hotel, check in was 10 minutes or so as they had about 6 staff on, which wasn't too bad and the hotel had provided an excellent evening meal for us in the restaurant. We stayed in the family areas so all of my comments are based around that. We didn't feel the need to upgrade and certainly didnt feel discriminated against because we had blue & orange wristbands on. The hotel is set on a slight hill so there are a number of steps and pathways to navigate. The rooms are set in blocks with 3 storeys in each block. We were in block 4 which is the lowest block and we had fantastic sea views. ROOMS The rooms were fine for us. Bedding and towels were clean and changed regulary. Our air con worked great. We did have an issue with our key card but think this was due to being stored next to a mobile phone. I loved waking up and sitting outside with a coffee waiting for the sun to rise - very peaceful. POOLS Cant believe that people have commented in their reviews about the water being cold!! Water is generally cold. For us it was refreshing and fine once you were in. The pool never felt crowded and my boys loved it. Sunbeds are reserved around the pool, but there were always some about even at 9am. we got sunbeds everyday. BARS We never had an issue with the bar staff. Occasionally there were queues, but who minds waiting for five minutes, you're on holiday, you havent got to be anywhere. All of the bar staff work very hard, a couple of the were grumpy but I just ignored them and smiled anyway.On the whole most of the staff throughout the hotel were pleasant and said hello. FOOD We loved the food. How people can say its repetitive?? Breakfast was fantastic, a really extensive range of food. There was even porridge and lactose free milk. The main restaurant did get busy at 9am. We tended to have lunch at La Choza sat overlooking the sea which was lovely. La Choza also did a late breakfast from 9.30am. we didn't try any of the other restaurants. Our evening meal was also good. Lots of show cooking, chocolate fountain, salads, fish, breads. WIFI I bought a weeks wifi at the beginning of our holiday at 19euros. The kind gentleman on reception helped me to connect and explained that although i could only use it on one device, if I logged out another person could log in with a different device. The wifi worked everywhere for me, room, pool and restaurant areas. I never had an issue with it. We really enjoyed our holiday in Club Jandia. The grounds are beautiful and well looked after by staff. The weather was a disappointment as we had a number of cloudy days and for that reason we wouldnt return to Fuerteventura but i would certainly stay at the Princess chain of hotels.More
louby41, Newcastle-under-Lyme, United Kingdom
Could be so much better
On first arrival all seems quite good, room very nice, reception and lobby good, check in went smoothly and the restaurant was reopened for the late arrivals. However in the light of day cracks appeared. All the pools are in desperate need of refurbishment- loose cracked broken tiles, mouldy grout, ladders that are the wrong size for the depth. Broken decking, steps and tiles around the pool and pool cleaning that takes place up to midday when the pool is full of guests. Bar staff are generally rude and inattentive unless you have upgraded to the premium black bands! Food although the choice is good gets very repetitive after a week. We ate out a number of times. 8 euros in a taxi takes you to jandia with a range of good eateries and bars. The walk down the beach is also lovely. Entertainment was shall we say entertaining! We wouldn't go back, it's not a four star hotel and for Thomson to advertise it as platinum is pushing the reality some what! More
Luiizg, Ellesmere Port, United Kingdom
Not the Regent Beverly Wilshire
I was apprehensive about the holiday having read a spate of bad reviews in the 2weeks before our break although these were followed by a batch of more positive opinions. This is mine...... Hotel The hotel is not located in a resort so apart from other hotels and a supermarket there is nothing in the immediate vicinity of the hotel. If you need bars and restaurants then this is not for you. On the plus side there isn't anybody stumbling back to their room at 4am making "ooh ooh" noises. All Inclusive drinks finish at 11pm. Pools Didn't have an issue getting a sunbed circa 8.30am and still with a choice of places - that said there is no shade as such. They have these wooden pergola type things with a bit of material on the top but they don't really provide proper shade and you can't move them as the sun moves round so if you need shade you'd be advised to bring your own parasol and wedge it somehow. The sunbeds are nice and they provide pool towels which you can exchange with vouchers (provided at check-in) - we got 5 vouchers for a fortnight and they are per party not per person. The pool wasn't warm but it was refreshing and once you got your shoulders under it was nice. Lilos and balls were allowed in the pool. The pool was split by bridges - one side had a graded slope and the other was deeper with no gradient although I could easily stand up with my head above water Food and Restaurants We had the blue 'family' band so could only use the main buffet restaurant for evening dinner or book one visit to the 'a la carte - El Lagar' - that's one visit per stay not per week. We went to book our visit but were given the menu and told we had to order in advance. There was nothing we liked the look of so we didn't bother. El Lagar is situated at the end of the main restaurant so it wasn't going to be a big change of scenery! Men have to wear trousers to the evening meal. We weren't entitled to an evening visit to La Choza but we went there for lunch a couple of times - the food was OK - more choice than the main buffet restaurant at lunch time but we were put off by the birds and flies - not the hotel's problem but it made it difficult to relax and have a leisurely lunch - we just wanted to eat and go as quickly as possible. The food was plentiful and I could always find something but it does get repetitive. Timing is everything - especially at breakfast - we got to the main restaurant at about 9.30am - 9.45am and we didn't have to queue for the pancake lady. They close at 10am. Drinks There wasn't an exhaustive cocktail list to work through - I think there were 4 regardless of what colour band you had. This could be improved. Adults Only Areas I really think that the hotel should decide who it's target market is and either be totally 'adults only' or just be a family resort but either way everyone should have access to all areas and the same drinks. Accommodation We were in block 1 which was nearest to the hotel and furthest from the sea. The room was nice enough - I wouldn't call it spacious as it was no bigger than our airport hotel where we stayed for one night and had more facilities! At the Jandia Princess we had 2 single beds pushed together and the kids had a sofa bed. The beds were comfortable. There was a decent size wardrobe with hangers and shelves and the safe (which is extra). The patio doors had a louvre door behind it with a mosquito net so you could have the door open and let the breeze in. The aircon wasn't up to much and this was true of the whole hotel but as the island is breezy it wasn't a massive problem (for us). The bathroom was large with a shower over the bath. If you want your towels changed then put them in the bath or on the floor as they don't change them if they're hung up. The hotel had provided shampoo and shower gel sachets and hand soap. We also were given bottles of water in the room however the fridge wasn't that effective as it was hot! For a family room I'd expect something bigger and for the safe to be included in the price. Also there are no lifts in the room blocks. Entertainment Not really our cup of tea - the singers in Reception won't be winning the X Factor any time. There are pool tables and air hockey in the games room. Wifi Is extra but we had 3G so didn't pay for it anyway. This hotel will cost you more if you book with Thomson but I don't know why. We booked with First Choice because they were a bit cheaper but it still cost us Â£3622 for a fortnight and that was with a free child place. Honestly I don't think it's worth that much but I also think that the things you get included at this hotel are similar across the other hotels so we wouldn't necessarily have got anything more at another hotel. I do think that 5Ts or 5* is too much as in the actual hotel star rating system I think it would be lucky to be a 3 star. Overall the hotel is nice enough, the management needs to decide whether to cater only for adults or go all out for families and should get rid of the band system and let everyone have access to everything including more than one a la carte visit per stay. The safe should be included in the price. More
CarolineFortune, Bedford, United Kingdom
Not the perfect holiday!!
I'm not normally one to moan or write articles, however, when you spend so much money on a holiday, you want the best week of the year. Firstly, the good. The hotel is clean and tidy, the rooms were well maintained and the views were picturesque. The pool was refreshing and the food had good variety. Unfortunately, now the bad. We had to wait 2 1/2 hours for our room to be ready on arrival despite arriving in the late afternoon. The bar staff were never happy, rarely smiled and didn't like it when you ordered more than two drinks at a time. The drinks were also extremely watered down!! There was no protection offered from the sun. No parasols etc. The sound of a sports bar sounds fantastic, but don't expect to watch Premier league football on the big screen. That is exclusively the domain of the German Bundesliga. The brits have to sit around a small 20 inch TV to watch their teams. If you don't go to the adult only section, access to facilities is limited. Wifi is expensive and unreliable. All in all, a holiday is what you make it. It wasn't the worst week of my life, but it isn't somewhere I would choose again.More
PaulGudj, Rugby, United Kingdom
Things To Do► View all
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To enjoy the adults-only facilities at this hotel you must book a room in the adults-only section.
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