With 4 pools, à la carte dining and special adults-only areas, this hotel knows how to keep everyone happy.
Thanks to its hillside spot, this hotel has fantastic views across the Atlantic. And it won’t take you long to reach the sea and sand – you can get to Playa de Esquinzo via steps at the back of the hotel.
What’s great about this hotel is that it has adults-only bits – including an à la carte restaurant, a bar and 3 of the 4 pools. And at night, you’ve a choice of venues depending on whether you want music or shows.
Based on 1227 reviews
- Official Rating
- Lifts: 2 in the main building
Holidays with added luxury
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- 20kg luggage allowance
- Kid-friendly Premier Families collection
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All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Afternoon cakes and pastries. Ice-cream 11.00-17.00.
Unlimited local alcoholic beverages and soft drinks 10.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
A large size pool and just next to the children's pool, so you can keep an eye on the little ones from the comfort of your sunbed. It's heated in winter and there's a sun terrace with standard sunbeds, and Balinese sunbeds at a charge.
You've got a Turkish bath, Zen area, sauna, whirlpool bath, the gym and Balinese beds. And there's a variety of massages to pick from.
Daytime activity programme
Various activities to take part in, such as water polo, darts, aqua gym and pilates.
TripAdvisor Reviews Show more reviews »
Thompson rate this 5 * I'd say more like 4 * but had a great holiday
This hotel is rated 5 star by Thompson which it is not, however it is a 4 star. Postives: Lovely clean rooms and grounds. Comfortable beds. Good food, always plenty of choice. Friendly staff. Pool towels provided with upto 3 changes a week. Plenty of sun beds (the good ones do get reserved early). Adults only areas (we booked this). Why it does not make 5 star: Lengthy queues at the bar at times due to lack of staff. Can be difficult to find seats in the dining area, even adults only section. No bottled water unless you upgrade to black band (we were silver band). Outside seating areas for pool bars very limited in the evening, people were sitting on the sun loungers due to this. Main hotel and inside areas lacking Aircon Limited shade by the pool, although I didn't mind this. Lots of flies on the food during lunch We booked adult only at an extra cost, however as it was out of season there were very few children there and we ended up spending all our time in the family areas. This pool had a better atmosphere with entertainment and as there were 4 of us adults there were very few tables for more than 2 people for evening dinner. The silver bands were not worth the extra cost out of holiday season. The family pool looked much nicer and cleaner than the adult only one. The bar queues in the evenings were ridiculous, having to wait for ages to get a drink, the entertainment was not great either. The hotel and staff were very nice, we loved the food and had a great holiday. Would I go back? No, for the simple reason the I normaly stay at the Barcello Jandia Mar 4 miles down the road which is to the same standard as this hotel but a lot cheaper!More
Review from a disgruntled holiday maker
We are still at this hotel but I have concerns on 2 counts - firstly there are very few areas which have shade - no sunbeds in shade available after 7:30 in morning (or after 3 in the afternoon when shadows lengthen); & just once I'd like a member of the restaurant/bar team to smile. You cannot fault the cleanliness of the hotel and the immaculate grounds & the hardworking team, but they could learn a lot by emulating the service ethic of the larger chains such as Marriott & Hilton - I do wish now we had booked the Sheraton!More
100thingstodo, Oxford, United Kingdom
Pool bed wars, smokey bars, hot entertainment areas and 3 class system
Booked this hotel for our family. The hotel is spotless, very attractive and food is ok but repetitive. Problem is of around 400 pool beds only 50 have any shade. There are no umbrellas and in the midday sun it is just too hot! So we had to go early to reserve beds. I hate doing this and as I went at 7.30 all beds were taken by our continental friends. Many of whom arrived mid afternoon to use them! We had to go down at 6:30 to guarantee places. The 3 class band system was so old fashioned and infuriated so many people Princess drop this nonsense! Entertainment areas were not air conditioned and too hot for the audience let alone the entertainers who generally were good. Air con in bedrooms is also very slow to take effect. Alternative to the indoor areas was the outdoor bar surrounded by smokers, why not have a non smoking area! Overall not a good experience. Have stayed at other princess hotels all good. Won't return to this one however. They seem not to realise that they are competing with cruise liners and better destination opportunities. Sad Interesting to see if any reply by management!More
Beautiful resort. Food a little 'meh'.
I stayed at the resort from 10/09 - 17/09 this year. For some reason, I had imagined an island paradise, but the journey from the airport to the resort was like a view of the moon - grey and black rock where basically nothing appears to grow. So we were relieved to arrive at the hotel, and to see just how stunning it is. It's the sort of architecture that seems to be made of wedding cake - bright white walls and a pleasing 'staggered' effect. Checking-in was ok, although I noticed that subsequent guests to arrive were welcomed with a glass of sparkling wine. I would have liked to have been offered a glass, but our group were overlooked for some reason. When we booked-in, we were offered the chance of reserving a table for a more formal meal, and also for a barbecue night. The barbecue meal turned out to be worthwhile, although the 'formal' meal was a bit of a disaster. It was served outdoors in gale-force winds, with table-cloths being whipped up into the air and glasses smashing - like a scene from a Carry-On film. The waiters were surly, and didn't offer us a second glass of wine. Also a seagull stole someone's bread roll. The 'regular' meals are ok, but, as my wife pointed out, it was like eating in Taybarns (no offense, lawyers of Taybarns!). The meals were virtually identical each night, and lacked any sense of occasion - they were not something you looked forward to. A word on the bar staff - these people work their socks off, but there simply aren't enough bar staff at this hotel. A 20-minute wait for a drink is the norm. My wife recommends the chocolate milk and brandy concoction. Beer is Estrella, which was very refreshing, especially if you can manage to perch yourself on the bar-stools in the pool. Our room was absolutely stunning, as was the sea view. Our balcony was a generous size, and the experience was only slightly spoiled by the guests next door, who appeared to have taken a smoking challenge of some sort. They also coughed like plague victims from the 17th Century. The beach is only a short walk from the hotel. It is littered with sharp black rocks, so be careful - especially when wading into the sea. However, the water is clear, and the warmest I have swum in. One point, however - some of the buoys are shark-fin shaped. I put it to you that this is not a good idea. Entertainment-wise, there's not a great deal to do in the evenings. We went to see one act - a band singing rock cover versions. They were enthusiastic but terrible. We didn't bother with any of the organised trips, but did take a taxi into the town centre as there was a market. 'Hooky' goods at reasonable prices. Some of the local shops were quite nice, and well worth a visit. To conclude, it was an enjoyable week. We had gone there to relax, and this we did - eating, drinking and lying in the sun. The weather was fantastic every day. If dining in the evenings had been more fun, we would probably be visiting again. As it is, although we had a good time, we'll probably go somewhere else next year.More
rubbish1084, Swansea, United Kingdom
Lovely resort - but Know Your Wristband when you book!
The Hotel is very clean and tidy and the whole complex is maintained to a very high standard. Our room was a good size with balcony screened from overlook and all of the accommodation is built staggered level and well thought out, so that all have a nice outlook - the top floor rooms all having sea views over the rooftops of other blocks. We started our stay on Adult bands - the resort has substantial areas which are designated adult only, as well as blocks of accommodation adult only - lovely for relaxation and entertainment away from the noisier family/children's areas. The adult bands include access to the whole complex. Family bands are accommodated separately and any with children will be in these rooms. This band did seem a lot more restricted in terms of access to facilities in the resort: There is a spa (treatments not inclusive but very reasonable), gym, hot tubs, and 2 adult swimming pools (including one really lovely one with swim-up bar) - which are all within the adult zone. Family band holders can use gym/tubs but have to pay extra. Unfortunately this also means family band holders are not allowed into the adult only swimming pools/decks and we witnessed two groups (all adults) on family band level bookings being politely and discretely escorted back to the family zone. That said, the family zone pools were large, plenty of room, copious sun beds (no shortage anywhere!) and as per the rest of the resort, an impeccably maintained and lovely environment. I think anyone considering a stay should make sure they are well aware of any limitations should they select the cheaper accommodation option of "family" area over the "adult" booking. As I said, we started on Adult bands - mid way through the week we chose to upgrade to Premium level (at extra cost) due to frustrations of being "not allowed" certain things which were for premium only - bottled drinking water, bottled mixers/soft drinks, and international alcoholic beverages. Standard adult still encompasses plenty of all inclusive drinks etc. but it depends upon your personal tastes and for us the restrictions took a little bit of the luxury away from our hard earned holiday time! Upgrading was easy and reception were very helpful and informative. Food - ah, food. There was lots of it, lots of choice, and it was too a good standard overall. I personally found the main restaurant slightly overwhelming in the evenings in terms of the sheer numbers of people swarming through the buffet and this experience was repeated at breakfast times. However despite the numbers being fed there was no shortage of anything - items were replenished frequently, and whether you went at the beginning or end of service period (generous timings - 2.5 hours breakfast and 3 hours dinner), you did not miss out on anything you may have wanted. It is not a feature of the hotel nor any reflection upon the staff (who were all efficient and very present in the dining areas - no complaints, clearing/service/help was speedy) - but it could at times become a free-for-all with some rude guests pushing in, taking too much of something leaving none for others to share (the highly in demand fresh squeezed OJ in a pint glass for example, instead of the smaller glass provided) however as I said, that reflects those rude individuals, not the establishment. There is a lot of seating, with separate adult only dining areas and family dining areas. We always found somewhere to sit, but at "peak times" sometimes needed to look around a bit. Lunchtimes were a more relaxed occasion - again buffet style but in a different restaurant on the complex - not segregated, and plenty of choice including fresh BBQ items, and all high standard. In this restaurant you can sit outside on decking, with sea view and it is lovely. Additionally to the buffet service, family bands get one inclusive meal per week (tapas restaurant) and both adult and premium bands get two - one in each of the tapas restaurant and the a la carte restaurant. These were nice meals, nothing too fantastical gastronomically but a nicer dining experience than the melee of the buffet! One let-down universally was puddings/desserts - nothing to set the world alight here! But a big up-side is plenty of fresh fruit always available. Staff were all polite and hard working, and some of reception and entertainment staff particularly impressed us by being trilingual (or more!) and very fluent. Waiting/bar staff didn't necessarily speak much english, so a little Spanish to be able to ask for what you want may be helpful! One observation of some of the bar staff is that they weren't any good at noticing/remembering who arrived at the bar first, and sometimes it could get a bit silly trying to get served (especially at the circular Coco Loco pool bar) but an assertive "Ola!" and a smile will help to get the transaction started. At extra cost you can get spa treatments, I can testify that the massage is very relaxing and the environment was lovely. Booking is sometimes by "self subscribing" as there was not always a member of staff on the spa desk - I did as a result have a false start with my booking as turned up for my slot to be told a man was to be doing my whole body massage. (not specified on the booking sheet). They let me rebook as for me personally, this was unsuitable. So top tip, check when booking treatments. If you are looking for a quiet, relaxing, get-away-from-it-all holiday (with or without kids in tow), then this ticks the boxes. There are evening entertainment shows and daytime live music. What it does not have is late night disco/dancing/party action, so if you wanted that, you might be a bit disappointed. The segregation works in favour of those who don't necessarily want to have to suffer excitable children 24/7 - we had no unwanted noise intrusion. Locally there is a supermarket approx 4 mins walk visible rom front door of hotel, and taxi rank literally outside hotel (all council-run and regulated) makes getting to local town/plaza easy, and was worth a browse. There is also car rental within the hotel although we did not take this up. Overall this was a lovely relaxing holiday with a little luxury, beautiful resort, amazing sunshine - which I would recommend for adult travellers wanting a quieter resort holiday. But - know your wrist band so you won't be disappointed.More
KathyPenny, Eastleigh, United Kingdom
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To enjoy the adults-only facilities at this hotel you must book a room in the adults-only section.
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