Hotel Pestana Porto Santo

Take 1 sandy beach, add 2 massive pools, mix with a host of restaurants – and this is the impressive end result.

A sandy beach that rolls on for miles makes a great bolt-on to this hotel. Meanwhile, a free shuttle bus can run you into the little town of Vila Baleira – or over to the golf course – in 5 minutes.

There are 2 lagoon pools with Balinese beds and chill-out areas. And the buffet restaurant is backed up by a range of à la carte places, here and at the sister hotel, Pestana Colombos.

TripAdvisor rating

Based on 1346 reviews

  • Official Rating
  • 328Rooms
  • Lifts: 10 - only 3 floor buildings have lifts, 2 floor buildings do not.

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All Inclusive - Here's what you get

Food

Full Board buffet meals. 3 à la carte meals per day. Snacks and ice-cream 11.00-19.00.

Drink

Unlimited local alcoholic and non-alcoholic drinks including beer, wine, spirits and soft drinks 11.00-24.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Hotel-run kids' club

Hours of fun for your little ones including a mini-disco. For kids aged 4 to 12.

Moroccan à la carte restaurant*

This restaurant is open 5 nights a week.

Mares buffet restaurant

For breakfast, lunch and dinner. Gluten and wheat free dishes are provided on request and vegetarian options are available.

Rooms ► View all

twin room with pool view

Twin room with pool view sleeps up to 3 with flatscreen satellite TV, DVD player and mini-fridge. Internet and room service available 24 hours, between midnight and 7.30am it's at a charge.

twin room for up to 4

Twin room sleeps up to 4 with flatscreen satellite TV, DVD player and mini-fridge. Internet and room service available 24 hours, between midnight and 7.30am it's at a charge.

TripAdvisor Reviews Show more reviews »

A fantastic place to totally relax

I have just returned for a lovely relaxing break away at Pestana Porto Santo. I was not sure what to expect as an all inclusive holiday is not usually what I would choose, I prefer to do my own thing, however it was great! The resort is spotless and maintained very well, as is the beach area. It was so nice to just take a book and chill by the sea without crowds of people and kids. The food is varied and it is nice to have many different restaurants to choose from, also the waiting staff were so attentive and always helpful. The Chapitô entertainment team managed by Luciano, were so talented, always smiling, full of energy and professional at all times. Lucinano was always upbeat, inclusive and dedicated to making each guests time at Pestana special. Saying that I was very glad that there was no pressure at all to join in anything at all which was great for me as I wanted a quiet chilled break! Overall a lovely holiday, I returned to the UK totally relaxed and feeling well rested which was well needed, thanks!More

Anthea03, Brighton, United Kingdom

An honest review

Visited 6th-13th October 2014 We spent in access of 60 Euros in tips. This is an honest account of our holiday, as like other posters, we have the right to give our account of how it went so respect this, respect that this is a fair to all site that accepts praise and criticism and leave the flag button alone. We found the food to be of 4* standard but although warm and not hot so we mark this down to 3 and a half *. We upgraded to a garden suit after reading other trip advisor posts, we felt the need to as the other options that were mentioned were to overlook the Columbus, which is a part finished complex the entrance road or the road to the back of the complex along with tennis court. The TV channels in the pestana consist of a few news channels a couple music channels and a film channel with subs at the bottom ... all with snow (bad picture quality) TAKE YOUR OWN DVD'S !! We found the internet useless for any kind of streaming, 2.1Mbps download, 1.1Mbps upload at 11:30am, so don’t think you will be using a VPN to watch English channels via your device or the TV as there isn’t a usb port. During our weeks stay, the make up was roughly 0-5 (3) a couple of teenagers, 80 percent 50+ with the rest made up of between these ages. We found that a lot of the 50+ age range were, pestana seasoned (i.e. come every year), they receive different color wristbands the more times they attend. Orange is the band for the newbies. Why different color wristbands?, we felt put out by this practice, do we get less of a service, or is it they get more? , like better Wi-Fi and room upgrades ?, if not, why bother.... I say this because when I was trying to stream a youtube video, then normal web pages, the Gold band customers were able to have a full 20 minute skype conversation with their grandchildren. We saved all year for our holiday with thompson, as we did last year and didn’t expect to be treated any differently than any other customer paying the same prices, The beach is nice, the sea I felt was dangerous for young children and the old in my opinion, (at our time of stay) the undercurrents when the waves pull back are very strong , the sand drops from under your feet, this puts you in deeper water, clouds the water unlike the crystal clear water on trip advisor.... no fish to feed or see!! A lifeguard is stationed on the beach constantly during day time hours. The weather was up down during our stay, not mega warm, rained for 2 days, overcast for another 2 days. The staff are on site all day and do work hard although sometimes forgetful, on one occasion, the cleaner left our balcony door open all day, letting in the mozzys but also leaving our belongings at the mercy to all, even worse when there is a label on the window telling people to shut the doors due to security!! The waiters we found varied, the fella to the left (outside) only filled our glasses once while we ate, he also did this to the couple sitting next to us and we all ended up refilling our own glasses. The waiter on the right (outside) took our orders, poured my partners wine and forgot about my drink and carried on with the next 2 tables before I pulled him up. The waiter inside as you walk in (mustache waiter) was in a world of his own, disappeared for 5 mins after seeing us, did make us laugh though  The waiter with the glasses was outstanding, on the ball no matter what time of the day it was. The dunas bar staff were cool, the food people were outstanding  *Note, we always tipped these people. The entertainment.... Well, let’s just say we didn’t expect to be sitting watching black and white relic music videos (iconic as they are)every day... 1 lady was very good, she had her own band also and carried the week when on set. We missed the circus because they only had certain times at the med. We booked taxis to and from the airport, cost us £40 for the privilege ... the reps couldn’t even get the taxis there before the coaches arrived, the gold wristband customers had booked taxis on the last day, they arrived before ours turned up which left us standing there waving them off. Again, gold wristband customers had their bags carried, i carried ours to the taxi, the rep blanked us at the airport because i had spoken out ....opps... Anyone going, get your taxi at the airport and book taxi day before on way back 20 mins before 1st couch arrives. If you go during full moon, know the moon/sun rise times , some lovely views of the moon red in the earth’s atmosphere and also the best fishing times, these are normally full moon best, then new moon with first and last quarter, this will help with dolphin seeing. Personally, I would get an( IRS) Integrated reception system on each block, get the TV system up to standard, sort out the internet, We don’t all read books!! I truly felt you get what you pay for here (overtime) with the color wristband setup and the amount you spend on your room etc…More

Tom j, Basildon, United Kingdom

Very good hotel

Had a week at the Pestana last September. A very well run organised hotel from arrival check in to departure. The Thomson reps are good. Lovely hotel, nice rooms, good food. Situated on a wonderful beach. Mostly English at this hotel. Go after kids return to school if you like it quiet. End of September is the cut off as they close for the winter. By now the new hotel next door should be finished, it was looking good!More

cheralyn t, uk

Exceeded all expectations

We stayed here on 6th Oct 2014 for 1 week and this was our first time to Porto Santo Pestana resort and it will not be our last. The most outstanding thing we noticed on our stay was that the staff from the management down to the cleaners were always wiling to make our holiday seem special on every level from a simple smile and ola in the morning. the hotel was kept extremely clean at all times,and even see managers picking up litter as oppose to walking past it or delegating to other staff...leading by example. Rooms where always clean and comfortable place to stay and get a good nights sleep... Maybe tea/coffee in the room would have been something for the future but did not distract our holiday at all. The animation team always put on 100% effort and always smiling whatever they were involved in. Food was always of a good standard with wide variety and we ate way to much...:-) Well if you get chance visit this wonderful hotel and enjoy the experience and people as you will not regret it........More

des969, Andover, Hampshire, United Kingdom

Wonderful relaxing holiday

Just returned from a lovely relaxing week at the Pestana. The hotel is in a beautiful setting, fantastic pool areas and all very clean. The bedrooms are spacious, big comfy beds. The Staff were very friendly, always smiling, and nothing was ever too much trouble. Everyone worked really hard to make it a wonderful stay, but maybe the evening music could have been livelier. We would definitely return to this lovely hotel.More

Kathryn P, Rotherham, United Kingdom

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