When it comes to pools, this place, which used to be called the Iberotel Aquamarine, really goes all out. It’s got a whopping 17 of them, plus 3 aqua parks that tick off slides and chutes. And if that’s not got you sold, it throws in a private sandy beach for good measure, complete with thatched-roof daybeds. On the food front, there are 2 big buffet restaurants, plus 4 à la cartes dishing up Italian, Asian, Lebanese and seafood dishes. And as for the rooms, they’re big and modern, and all come with a balcony or terrace.
Based on 1404 reviews
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All Inclusive - Here's what you get
Full Board buffet meals. Late breakfast 10.30-11.30. 3 visits to the à la carte restaurants a week. Snacks 12.00-17.00. Afternoon tea 17.00-18.00. Ice-cream 12.00-17.00.
Local alcoholic and non-alcoholic drinks 10.00-24.00. Large bottle of water in room daily.
Sports and Activities
All are included except where indicated.
Facilities► View all
Hotel-run kids' club
The hotel's mini club is especially for kids between 4 and 12 years-old. The staff are multi-lingual and the kids are supervised at all times.
17 outdoor pools
With a whopping 17 pools to choose from, you're well and truly spoilt at this place. Lined with sunbeds and dotted with palm filled islands, the relaxing setting continues throughout.
There is a short walk to get to the sea at low tide.
Rooms ► View all
Double room sleeps up to 2 and has a large bottle of water which is restocked daily.
double family room
Family double rooms have a queen-size bed, 2 sofa-beds - 1 of which is suitable for a child and sleep 2 adults and a child or 3 adults and 1 child. Family rooms with sea views also available.
TripAdvisor Reviews Show more reviews »
Lovely resort with wonderful staff
Stayed here for a week at the beginning of February, and very much enjoyed our time at the Jaz Aquamarine. Since it was off-season we got an incredible deal for an all-inclusive package (with First Choice), and were lucky to still enjoy some nice weather! First impressions were great, as the lobby is stunning; plus, the registration/ check-in was one of the most efficient and well organised I've ever seen. We were very quickly shown to our room, which faced the area with the quiet pools... just a few minutes walk to the lobby, and close to the main restaurants. The room was spacious and clean, with nice decor, decent furniture, and loads of storage. The bathroom was large, with a separate toilet and walk-in shower, but no bath. There were some toiletries provided, but they were sporadically replenished during the stay. Lovely balcony with quality metal chairs and sunshine streaming in each morning. The resort itself is large, modern, and beautifully maintained; everywhere you look there always seemed to be staff cleaning, painting, and gardening. There are loads of places to sit outside, and plenty of sunbeds.. but having said that, the resort was probably at half-capacity when we were there, so perhaps it's more of a challenge to get the best places when it's full. Nice to have different sorts of areas to enjoy the sun; the activity pool (which we avoided), the quiet pools (of which a couple were heated to a lovely temperature), grassy areas, and the beach. On that note, the beach isn't great - coarse sand, and a very long shallow shore - but apparently this is how most of them are in the area. The wifi connection is strong in all of the main areas of the resort, including the beach, with a decent connection speed. There was a rather weak signal in the room, but this was still a "bonus" as I had thought it was only available in the lobby, and I brought my work with me. There always seem to be complaints about all-inclusive buffet restaurants, but I found the food to be of a good quality, with a great variety. There were a lot of Egyptian visitors staying the first few days and the main 'Topaz' restaurant was very busy and boisterous... therefore, the hotel opened the 'Four Corners' as an alternative buffet, and we enjoyed the atmosphere much better. Breakfast is busy, but it's worth the short wait for the omelets or eggs cooked to order... the man cooking them was amazing, with four pans always on the go while he was still taking orders from further down the queue! Don't expect to always be served coffee in the mornings, but we never had trouble getting our wine in the evenings! We visited two of the a la carte restaurants; the seafood and the Lebanese... both were very nice, with great service. During the day we usually ate at the beach bar, which had lovely staff and nice 'snack' food (sandwiches, burgers, pizza, salads, etc) which is freshly prepared. In the evening I can certainly recommend the 'Waves' bar; a great selection of cocktails, and a couple of the guys that work there gave us absolutely amazing service. In fact, the service is what makes this resort so special. Everyone we encountered was very friendly and always seemed willing to do anything to please. During a typical day we would be asked several times if there was anything we needed, or confirming we were enjoying ourselves. The man that cleaned our room was wonderful, and we were impressed by the amazing towel creations he left us each day. If we saw him in the hallway he always asked if there was anything he could help us with, and seemed genuinely eager to please and to know what we thought of his unique 'artwork'! Although he doesn't work for the resort, we were also very pleased with the Thomson/ First Choice representative, Mahmood. He was a real character, and certainly helped to make our trip enjoyable and memorable. The hotel also has staff from the UK that work with the reps to ensure guests' needs are met and their stays run smoothly. Overall very impressed, and this is one of the few all-inclusive resorts that I would be eager to return to!More
AR_Cox_, Market Harborough, United Kingdom
Stayed at this hotel at the end of March which is a great time t go as brilliant weather and not as busy as hight of season , slides were lots of fun and no queuing ,I can imagine it's very busy in the school holidays . Lots of places t sit and eat and really nice beef steak baguettes and chips at the beach bar for lunch defiantly worth a visit ,we found all the staff really friendly the rooms were nice and all the food was good and well cooked , we could not complain about anything and would definitely go back again More
Fine, but really not great (Don't Believe The Hype!)
Booked here after a lot of reading up and from the reviews last year for the Jaz. So first off, this is not the worse place to stay and we had a pleasant weeks stay BUT, both my wife and I were left with a feeling of "waiting for the wow!" with this place. Ok, we have been to many AI's over the last decade (not half have been reviewed by me, bad me!) and we have also been to Egypt before (Luxor) and we along with our 20 month old daughter went for the first week this April. The public space and buildings along with the pools are all impressive and offer many areas to sit. The rooms are however not to the same standard (we were in the 3000s) and although a decent size, are a little "tired", the bathroom very much so. Silly things - only a bedside table and lamp on one side (the other has the writing table almost on top of you when in bed) for instance. Not really a 5 star room feel - as said, the bathroom was below expected. The food was ok but, really not anywhere near what was expected. We are not fussy eaters and dined every night in the a la carte's. The Italian was fine and decent food as was the Seafood...but, this only turned out for our first visit. The Asian/Oriental was not worth the visit and very bland food. The "local" A la carte was also ok however and maybe the best overall from the four on offer. However, they are all far better than the carnage which is the buffet - I have never seen such a free for all and it is not a relaxing or enjoyable experience to do! Breakfast has to be done there and that was enough for us. Too many people, no "flow" to the set up and at no time (for lunch too when we ate there a couple of times) you are never offered a drink - coffee or wine etc. In fact the only time we were offered a drink was on the first morning presented with two orange juices placed on the table...$2 each please then told! LOL The staff are mostly interested in our Eastern European cousins from Russia, Poland and several of the other smaller/newer states - and it is a majority of these guests who...well, walk around in a rather rude manner, direct and be damned if you are in their way! I did NOT see any extra tipping from this section but, they certainly get the staff attentions. Only a handful of staff did we find friendly, polite and talkative - most were lacking training in basic customer service skills (don't sigh if we request the food plate to remain until our child has finished...oh that will be her in the high chair that EVERY meal had in the buffet, I had to search and bring back, no help/offer here!). The buffet food is not worth the hassle and the Monday night meals (the day we landed) was some of the worse buffet All Inclusive we have ever had. However, to be fair, you will not starve and there was a selection of dishes to be found which are fine...just a bit like the coffee there...i.e. you have to hunt for it, do some running around yourself and in the end you get something which is about average. Oh, and the pool areas - firstly, I have never been to a hotel which has so much potential to fall over! Lots of lovely marble all over the place...lovely, shiny, smooth marble. And oh yes, they keep it clean - wet, soapy water clean at such times as just before breakfast and lunch times!?! TIP: Take a decent pair of rubber flip-flop (not the cheap type). Also, the music around the main pool is.....LOUD!!!! It's not all day but, when it starts, it can be heard even on the area towards the children's pool - some distance away. I fully expect that the majority of the reviewers who gives this place full marks will think I am either some fussy old so and so (I'm not) or that I holiday at the Four Seasons (I don't) or that I've expected the world (I didn't) - we just expected the place and the food to live up to the hype. It didn't and as long as you can manage your expectations in advance, you should have a decent time if you have already booked to go. If not yet booked, unless you get a great price deal, maybe review other hotels (hold on, that's how I ended up going to here Doh!).More
MupperMaster, Broadstairs, United Kingdom
Great stay at the Jaz Aquamarine
My partner and I spent 11 nights at the Jaz Aquamarine at the end of March 2014. I agree with most other reviewers in that the hotel and its staff are great. We have stayed in quite a few different hotels in Egypt over the years and this is definitely the best one that we have stayed in. All of the staff go out of their way to assist you and provide a fantastic service and the management team were visible at all times and were constantly asking for feedback and making sure that you are ok. We had a superior room with a sea view which was great-the room was a good size and well-furnished and was very clean. Our room attendant kept the room sparkling and left some great towel art (the best we have ever seen) in the room every day. A great bonus was being able to use the a la carte restaurants as much as we wanted-please please let this continue. These were all very good with great food and excellent service and we ended up dining in them on 9 out of the 11 nights that we were at the hotel. The main buffet restaurant was ok but we did find the food rather lukewarm unlike the food in the a la carte’s which was hot and tasty. We did not use the main restaurant for lunch preferring to use the beach snack bar or the pizza/pasta restaurant by the main pool. Again both of these were great with tasty food served quickly. As other reviewers have said there was a massive amount of sun beds so there was never any problem finding a sunbed. Whilst we were there the hotel was running at 50% occupancy but even if it was busier I am sure that you would not have a problem finding a sun bed as there seemed to be a plentiful supply of them at all of the pools and at the beach. The beach was typical for Egypt with shingle type sand and the beach was very shallow which meant you had to walk for some way out into the sea before the sea reached any type of depth. Service at all of the bars was great and you never had to wait for long for a drink-quite often the barmen had brought you your next drink before you had finished the one that you were drinking! The lobby bar in the evening was lovely and very stylish and again there was excellent service by nearly all of the waiters. The mojito’s here were good and much better than mojitos that we have tried in other hotels. So overall we were very pleased with our choice of hotel and would definitely stay there again. The only things which would make the hotel better in our opinion were: Fresh coffee particularly at breakfast-the machines were ok but just not the same as freshly made coffee. Shower curtain or screen-the shower in our room had no curtain or screen and no matter how hard you tried the water went all over the bathroom floor which made it very wet and slippery. The bathmat soaked some of it up but a lot still escaped. Surveys-at the end of every meal in the a la carte restaurants they used to bring you a survey. Having eaten in the same one several times and rated it excellent each time it did become a bit trying completing one again. This is a minor point however. Finally please please let the unlimited use of the a la carte’s continue.More
Stayed at the jaz aquamarine 28th march - 4th april having been to sharm several times we decided on this hotel in hurghada and were glad we chose this one. From the time we arrived until we left we were treated really well. All the staff work really hard and didnt expect any tips so we left huge tips at the end of the week and they were deserved. Hotel is really clean Food excellent went to the al la carts the asian and italian are lovely, plenty of pools to choose from and snacks from the beach bar were good too. The beach is in a shalllow bay so you have to walk along way out to snorkel but it was still ok. Cannot rate this hotel highly enough if you are thinking about going to Egypt please go, we hope to return to this hotel later this year and that is something we dont normally do because it was so good.More
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