A spa hotel that’s full of luxurious touches, with a big pool and Bavaro beach in throwing distance.
A lagoon pool and roomy spa take top billing here. There are 7 restaurants on the tick-list, too, plus shops and bars in the hotel grounds.
You’re only a few paces from Bavaro’s sandy beach. Flamingos and turtles wander the pretty grounds to the back of the hotel, and in walking distance, there is a golf course.
TripAdvisor Traveller Rating
Based On 5869 reviews
- Official Rating
All Inclusive - Here's what you get
24-hour All Inclusive. Full Board buffet meals, option to have à la carte evening meal at a choice of restaurants - 3 visits per 1 week stay or 4 visits per 2 week stay, snacks and ice-cream.
24-hour All Inclusive. Local and selected international brand alcoholic and non-alcoholic beverages including beer, spirits, cocktails, wine with meals and soft drinks. Drinks in disco until 03.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
With pool towels, sunbeds and parasols.
This hotel-run club offers plenty of games and activities, including drawing and reading. It's designed for kids aged between 4 and 12 years.
Varied entertainment day and night for all the family.
Rooms ► View all
double room with balcony or terrace
Décor in your double room is bright and cheerful with smart, comfortable furnishings. You'll find king-size and double beds - plus there's air-conditioning and a ceiling fan to circulate the cool air. Refreshments are available too - there's a minibar stocked with beer, soft drinks and bottled water and there's facilities to make tea and coffee. You'll also find satellite TV and wired internet access. Outside there's a balcony or terrace.
TripAdvisor Traveller Reviews Show more reviews »
Great location and services
Spent one week here and I consider the place very comfortable with very good services - check in and check out done in time, room cleaned daily, activities through out the day and plenty of food and of good quality - fruits, different types of meat and delicious deserts. The bad part that I will mention here is not to the hotel, but rather to the people that stay there - it is big and that means a lot of people which leads to a lot of noise, sometimes late in the night and trash on the beach in the morning. It's true that staff can do more on cleaning the area and the hotel can better isolate the rooms, but I think is mostly related to the lack of commons sense of some people. Other than that, we loved the flamingos, turtles and ducks and appreciate the fact that we got the room changed from twin to double in the very next day after arriving. The sea and the beach is great - huge fan of Caribbeans. Distance from the airport is decent so you don't waste time on transfers.More
I chose this hotel based on the reviews and price. Unfortunately, it didn't meet my expectations. The food and alcohol were sub par. I thought my room was adequate but three roaches later and I wanted to go home. I did not find the staff to be interested in much. They did the bare minimum to get by. I was approached twice by servers who didn't serve me to write their name and a favorable review on trip advisor. This is insulting and underhanded. You can find better.More
Average hotel, has potencial but fails in a lot of things
The hotel has some nice infrastructures, with several spaces and a lot to offer. The staff is nice but clearly lacks training. You feel tired after a couple of days of so many business offers, callings, extra activities and constant beach sellers interrupting your beach time. The hotel shopping mall third party shops staff behave like a street market, changing prices each time we went there, even in the pharmacy for a cough syrup we were asked 3 euros, went to get the cash from the room, then it was 12 euros and so on. The hotel food is basically the same everyday and in every restaurant independently of being thematic. Staff forgets you and your requests and is monotasking, losing so much time we even left more than once before desert and the food quality is exactly the same as in a normal buffet. More
Bruno Esteves M,
Very Disappointed- Never Again
My husband and I have traveled out of the country numerous times to all-inclusive resorts, and have always had a great experience; however, we were extremely disappointed with this property. Upon arriving, the staff was very short, and did not offer to give us any additional information regarding our stay (where our room was, dinner reservation requirements, towel cards that were needed, etc.). With this being said the entire first few days we were somewhat lost with it all, and when we would try to call for help, there was a major language barrier, and the staff would transfer the calls to the wrong area EVERY TIME. We would have to make trip after trip to the front desk to sort out whichever issue we were dealing with at the time! Let me just add, my husband and I are NOT PICKY people. As long as the place is clean and generally nice, along with good service we are happy! Our first night, our AC was out in the room. We called service, they said they fixed it, they did not, and this went on for 5 hours. Around midnight the first night we finally got a manager (Gloria Garcia) to help us and she was absolutely amazing! (SHE WAS THE ONLY personnel at the hotel all week that was nice, and got things taken care of- she deserves a raise and to be recognized for her dedication to the guests- we saw her resolving other guests problems as well)!!!!!! The second day, the entire building we were in had no water- talk about being upset not being able to shower from being at the beach all day! GROSS. Days 1-3, our room was not cleaned, even though we would make sure to leave the " Yes, please tidy our room up" card in the door. Day 2, when we went to make reservations for dinner, we were told all the restaurants were 'full'- our question was how are they full and we cant make a reservation if we just got here less than 24 hours ago? _ IT WAS A MESS! The staff at the front desk was arrogant, and the beach pool staff was not readily available, no one was at all accommodating. The beach was great, nice water, clean, and good sand. But, our next trip, if we go back to Punta Cana will NOT be at the Iberostar Punta Cana resort.More
The resort helped me greatly with excellent service. I will use their service again and recommend them. Thank you!@ Yessica Lluberes from guest services for help us , reservations for restaurants and the flowers :)More
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