A spa hotel that’s full of luxurious touches, with a big pool and Bavaro beach in throwing distance.
A lagoon pool and roomy spa take top billing here. There are 7 restaurants on the tick-list, too, plus shops and bars in the hotel grounds.
You’re only a few paces from Bavaro’s sandy beach. Flamingos and turtles wander the pretty grounds to the back of the hotel, and in walking distance, there is a golf course.
TripAdvisor Traveller Rating
Based On 5437 reviews
24-hour All Inclusive. Full Board buffet meals, option to have à la carte evening meal at a choice of restaurants - 3 visits per 1 week stay or 4 visits per 2 week stay, snacks and ice-cream.
24-hour All Inclusive. Local and selected international brand alcoholic and non-alcoholic beverages including beer, spirits, cocktails, wine with meals and soft drinks. Drinks in disco until 03.00.
All are included except where indicated.
With pool towels, sunbeds and parasols.
This hotel-run club offers plenty of games and activities, including drawing and reading. It's designed for kids aged between 4 and 12 years.
Varied entertainment day and night for all the family.
There's a traditional feel to the décor in these junior suites but you'll find there's lots of modern touches. Your room will be fully air-conditioned with a ceiling fan and access to wired internet. There's a king-size bed, satellite TV and a safety deposit box provided plus there's also an iron and board. Refreshments are available in your room too - there's a coffee-maker and a minibar stocked with soft drinks, beer and bottled water. Outside you'll find a balcony or terrace.
I struggle with what to give this resort in terms of a rating. The service was excellent and I would love to give it a 4/5 just for that. However, there were many other things that we hoped would be better. The resort is beautiful and the grounds are worked on 24/7 and it shows. The beach is very nice - difficult to find a spot so as others have mentioned get up early and save a few chairs. They are, however, basically on top of each other as well as the huts. Packed like sardines was the term we used. The pool is lovely and we spent a lot of time there, I wish we could have enjoyed the beach more but we were either totally in the shade or totally in the sun - there was no in between in terms of spacing. Although the weather has no reflection whatsover on the resort, it was oppressively hot and humid - which is ok when you want to be in the heat. However, every restaurant including the specialty restaurants are all outside seating, except for the Asian restaurant. The food was not that good, and we are VERY easy to please...we probably should have stuck to the buffet for dinners, but had reservations made available to us (which are nearly impossible to get) for the Seafood restaurant, steak house and Asian restaurant. This was only done because of the fiasco of our 2 rooms not being ready for hours after the standard check in time of 3:00. "Nacho" (as he told us to call him) the manager, was fabulous in doing what he could for us so I have to give praise there - he's wonderful. In hindsight, we should have stuck to the buffet for dinners every night. Although they say tipping is not necessary, we brought $100 in ones and we tipped bartenders and servers and they were extremely grateful. I even tipped the young man who worked tirelessly every day carrying huge buckets of empty drinks cleaning up around the pool. I was quite surprised at the number of people who don't tip at all. A few dollars for every round of drinks we got felt like the least we could do. Finally, Leo the bartender in the lobby was our favorite! Funny, engaging, and he worked his tail off keeping people happy and it showed. People would enter the lobby bar yelling "LEO!" Also Juana in the buffet took care of us and gave us a big welcome every time we showed up. The woman bartender at the pool, can't remember her name, was great as well. And Francisco in the lobby was also very good! The rooms were clean and not nearly as "dated" as I thought they would be in terms of what other reviews said. We may have gotten newer updated rooms, I'm not sure. We probably will not return to Punta Cana, but we were glad to see another part of the Caribbean. We had a great family vacation and made wonderful memories, which is what counts the most.More
Couldn't have asked for a more fantastic week! Thank you! The staff was phenomenal. Star Friends had high energy and made each day that much more fun. The facilities were fantastic and I cannot say enough for each and every employee, whether they be cleaning service, buffet/restaurant staff, entertainment -- all terrific!More
The resort was beautiful. Beaches and pool were exactly what I wanted. The staff was very friendly. The food reservations were hard to make because email for times for reservations was sent after my stay and when I tried to make reservations when I was there guest services kept telling me I could only make reservations at certain times. The food was the most disappointing part of my trip.More
I would not recommend this resort to anyone that was traveling with a large group. We had almost 40 guest staying at this resort to celebrate a 60th birthday. It was impossible to get a reservation at one of the restaurants and we had to settle for the Buffet. We did make the best of it and the staff was extremely friendly. If you are traveling for less than 7 days plan on eating at the Buffet the entire time. Some of us where there for 7 days and were lucky to get reservations to restaurants toward the end of the stay. If you have any celebrations or activities plan, I would recommend having someone arrive a few days early to arrange the details. This resort was very family friendly. If you are not traveling with small children and are looking for more of adult venue I would consider Riu Palace. More
Just left Iberostar Punta Cana and I must say I had a great experience at the buffet only due to the lovely Yuneisy!! Her service was awesome! We had a large party and the food they had at the buffet was NOT the business!!! We spoke with her and she was able to help us!!! Made us great food every night felt great to have someone take the time to meet the needs of the customers!!! Would definitely go back if she still there! Service in general at that particular buffet was great from the servers to the cleaning ladies they definitely made us feel comfortable and relaxed on our little vacation!âï¸âï¸âï¸âï¸ Now in regards to the so called clinic within the hotel man that's A HOT MESS! My 7 year old sister got some kind of ear infection due to water in her ear and we took her in to the "clinic" to get a check up and get medication come to find out that the bill comes out to be a whopping $500 US dollars for an ear infection that only required antibiotics. I mean I figured we had to pay but come on we came to vacation not to be exploited!!! We were required to purchase an insurance with our transportation from the airport that was suppose to cover medical emergencies and we informed them and they clearly said we cannot take it. It doesn't work with our clinic! What's the point of purchasing an extra insurance if they won't accept it? How can it be possible that coming from LA we have to be exploited in another country to simple make sure we get the proper medical assistance for a little girl!!! I mean it's ridiculous!!!! Be careful..!!! Had a great time every night at the theater with all the various shows!! Good times at the hotel!!!! More
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