A spa hotel that’s full of luxurious touches, with a big pool and Bavaro beach in throwing distance.
A lagoon pool and roomy spa take top billing here. There are 7 restaurants on the tick-list, too, plus shops and bars in the hotel grounds.
You’re only a few paces from Bavaro’s sandy beach. Flamingos and turtles wander the pretty grounds to the back of the hotel, and in walking distance, there are 2 golf courses.
TripAdvisor Traveller Rating
Based On 4115 reviews
- Official Rating
All Inclusive - Here's what you get
24-hour All Inclusive. Full Board buffet meals, option to have à la carte evening meal at a choice of restaurants - 3 visits per 1 week stay or 4 visits per 2 week stay, snacks and ice-cream.
24-hour All Inclusive. Local and selected international brand alcoholic and non-alcoholic beverages including beer, spirits, cocktails, wine with meals and soft drinks. Drinks in disco until 03.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
With pool towels, sunbeds and parasols.
This hotel-run club offers plenty of games and activities, including drawing and reading. It's designed for kids aged between 4 and 12 years.
Varied entertainment day and night for all the family.
Rooms ► View all
Double room sleeps up to 3 adults or 2 adults and 2 children up to 12 years - can be sold as a single - with 2 doubles or 1 king-size bed, ceiling fan, iron and ironing board. Internet at a charge.
family room for up to 5 with garden view
The family room for up to 5 with garden view sleeps 2 adults and 3 children, is made up of two connected rooms, 1 room has 2 double beds and the other room has a king-size bed. They come with a ceiling fan, coffee-maker, iron and board, minibar stocked with soft drinks, beers and bottled water. Internet available at a charge
TripAdvisor Traveller Reviews Show more reviews »
HORRIBLE Resort Experience
The club and the bar area next door had AC malfunctions apparently and there was no mgmt present to tell us otherwise. Artificial flavored drinks. Customer service sucked. There was no accountability.More
Michelle M, Boston, Massachusetts
Amazing service amazing people
I had a blast here on my honeymoon. Tons of things to do and amazing people and very accommodating. Polonia was someone who we worked with and her service was amazing. Definitely a spot to come back again. Food was great here and a huge variety to choose from. More
Better than I expected
the beach, landscaping was a wonderful surprise in arrival. The hotel is OK. The room was big and clean, but definitely needs a bit of renewal. The food and drink was of an excellent standard for an 'all inclusive '. The entertainers were the best part of our family trip. Our seven year old boy was in paradise and he collected so many medals. Every night was a different theme and we were pleased to part in the fun. Even my husband joined in. We took a long time and much research to choose this resort and after walking around many neighbouring hotels, this was definitely the best for our needs and expectations.More
Luciana D, England, United Kingdom
Best beach in the Carribean
This is the fourth time we have been there and love it. Went in June-July. The hotel is becoming a little run down but they are closing in Sept to remodel and will open again in January if all goes well. We have found the staff to be very friendly although this year there are fewer staff that speak English. The food is good and the variety is excellent. My wife is very fussy but had no problem. They have specialty restaurant's but no charge. Casino on site and the shows are good. Can't wait to go back an see the changes.More
pete33948, port chharlotte
This was a beautiful, large hotel with overall very good service (with the exception of the front desk) and a gorgeous beach! We went as a family and had a great time; there was something for everyone to do. Entertainment was amazing! The beach had clean white sand and the water was warm. The major complaint (other than rude and irresponsive front desk) was the lack of wi-fi. You have to buy wi-fi for $35/week per device and it doesnât even work that well. I have never been to an all-inclusive that doesnât at least have free wifi at the lobby area. If I had to use the wifi to get work done, I would be unemployed by the end of the trip because the wifi was very weak. *** Activities + Entertainment *** -- First of allâ¦ BIG shoutout to the Animacion team! Eimy, Evelyn, Nicky, Santos, Alberto, Rafael, Ignacio, Eteroide, Johnny, Polonia, Panterina, Emilio, Vanesa, Claribel â There are so many activities going on! The Animacion team is phenomenal. They were all so much fun and very friendly. They offered volleyball, âcrazy games,â zumba, English & Spanish lessons, bachata & salsa & merengue lessons, archery, ping pong, water aerobics, step class, and much more. It was my first time in step class and Nikki really made us work! I loved it! There is also an hour of kayaking included for free which is definitely worth taking advantage of. There is a billiards club / hangout place on the Dominicana side, and itâs next to the hotelsâ disco club. The billiards area is a nice place to hang out and relax, and the disco has a mix of Top 40 and Bachata/Merengue/Raggaeton music. The nightly entertainment is either put on by the Animacion team or by a group of dancers. Itâs alright â nothing special just something to do. There is also a band on the other side that has karaoke and all kinds of music that people dance to. We enjoyed both sides â the theatre and the band area. There were people from the Animacion team that played with the kids and did kids activities, so the kids had fun too. *** FOOD! *** The food was alright. We werenât too impressed or excited by it. They did make good paella and kabobs for lunch, and different dishes for dinner, but it got old pretty fast since we stayed for 10 days. My father got fever/diarrhea but we were prepared with antibiotics so he was okay. Overall the food was good enough for the price of the hotel. We did not try the restaurants that required reservations because when we asked around, people did not seem impressed with those restaurants. ***BIG shoutout to our favorite bartender Angelino! He made our mornings wonderful â made the BEST cappuccinos and espressos - also the best mojitos and basically any other drink we asked him to make. Heâs at the restaurant by the beach on the Punta Cana side. *** The Buildings + Rooms *** The hotel is very big and is combined with Iberostar Dominicana. They are basically the same hotel because people can go to any of the restaurants, pools, etc. Everyone just mixes and it doesnât make a difference at all which hotel you stay at. The two hotels (Iberostar Punta Cana and Dominicana) are identical in architecture and share all the pools, beach, restaurants, entertainment, and employees. Everything is incredibly clean. There are ponds in the buildings with fish inside of them and sometimes you can see crabs. Very pretty. Our room was roomy and our housekeeper, Elba, was incredibly friendly and always put flowers all over the room and decorated with towel swans. There is shampoo and body wash in the showers. The fan has 3 settings and the room gets to around 73*F at the coldest setting. There are drinks in the room including bottled water. *** The Pools + Beach *** There are many, many pools in this complex, and they are all beautiful. We did not spend much time in the pools because we have pools at home and prefer the beach. There were many activities at the pool including foam parties that people really enjoyed. The beach was gorgeous. The water was warm with a few pleasant waves. There are palm leaf umbrellas at the beach and people normally reserve them early in the morning. *** Complaints *** - The front desk was not responsive to any requests. We asked for towels and did not get any. We asked for our TV to be fixed and no one came to fix it. They also had a very bad attitude â especially since I worked as the Front Desk at a Marriott and know what good service is. - The wifi (as explained above) is not free and does not work well - During the theatre show, they would often turn off the fan and it would be incredibly hot - Service was okay if you did not tip â not the best; people really expected you to tip at this hotel and did not give top notch service unless they got a tipMore
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