The Aquis Arina Sand is right on a long strip of beach, and the whole place is designed to make the most of the views. For starters, you get panoramic sea views from the hotel’s big pool, which has a huge terrace and pool bar. There’s also a beach bar serving snacks. Plus, the Ariadme buffet restaurant, which has white furnishings and wooden floors, looks out over the water. As for the rooms, they’re really contemporary, with neutral décor and sculpted furniture, and great views of the sea. And, if you want to head out, there are a few restaurants on the beachfront.
Based on 595 reviews
- Official Rating
- Floors: 5 in main building, 1 or 2 in annex buildings
All Inclusive - Here's what you get
Full Board buffet meals. Weekly themed nights. Snacks 11.00-18.00. Afternoon tea 16.00-18.00. Ice-cream 10.00-21.30.
Local alcoholic beverages, soft drinks, tea and coffee 10.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Shared saltwater pool with parasols and sunbeds, suitable for ages 13 and above.
Ariadne buffet restaurant
A large open-plan buffet restaurant, offering a large range of foods with vegetarian options, suitable for all ages and includes kids' dining.
Hotel-run kids' club
Indoors with soft blue cushioned flooring for comfort. For 4 to 12 years.
Rooms ► View all
Twin room sleeps up to 4 with 3 adults or 2 adults and 2 children. Most rooms are in buildings set in the grounds with some located a distance from the main block.Available at a supplement. All rooms have DVD player and mini-fridge. Cots are available.
Twin room sleeps up to 4 with either 3 adults or 2 adults and 2 children - can be sold as a single. Sole occupancy available at a supplement. Most rooms are in buildings set in the grounds with some located a distance from the main block. All rooms have DVD player and mini-fridge. Cots are available.
TripAdvisor Reviews Show more reviews »
Disappointment, not a 4 star hotel !
In the moment we arrived to this hotel we understood that we had to find immediately another hotel to save our vacation. This is an under maintained basic hotel that the glory days have long gone ! Do not trust the pics on the hotel site. The rooms are basic, shower is more like public ones. The wi if is weak, air condition is marginal and the only refuge is the sea shore. If you ask about the staf, nothing to talk about, indifference is the overall attitude. We asked for somebody like a manager to speak to, couldn't find ! We stayed one night and found a much better hotel. Thanks to Expedia we managed to save part of the money. More
Lovely family holiday
Just returned from a lovely family holiday in this hotel we visited this resort 10 years ago and the economic downturn is quite evident and very sad , lots of smaller hotels closed and restaurants closed and ones open struggling to survive Yes would agree the hotel is quite tired in places however it is in a lovely beachfront location and is very clean with happy helpful staff Location 15 mins max transfer from airport Public buses also run each way from bus stops just outside the hotel so you can visit Heraklion or herrsonisos 20 mins each way and only 2euro each Don't bother with taxis to expensive Water park in the resort up on hill for this you will need a taxi book at reception should be 10euro each way a fab day out Thompson rep didn't really want to sell trips as they get no commission now, we did miss another trip out but not much on offer Hotel pool salt water very clean , hotel not very busy so no queues for sun beds as end of season for them We had two birthdays in our holiday where the hotel left bubbly and cake in our rooms which was lovely and they helped arrange with us our lovely daughters engagement proposal on the beach which was a lovely double celebration day along with my husbands birthday Special mentions to stefan the waiter very helpful, azurra from the animation team such a pleasant young lady and Nicholas on reception who helped keep the engagement proposal a secret The animation team were ok the Zumba lady very over zealous dependant on her audience The choice of music by the animation chief left somewhat to be desired , not sure we want to hear who let the dogs out at 3 pm every day , there are are far nicer songs around However AZzura was lovely on the aqua gym Advice if you want a hot holiday in a clean hotel with food that's ok, edible and with lovely staff go for it Towels changed daily and pool/beach towels every 3days from reception If you want busy resort it's not for you go 20 mins on up to bigger resorts but you can have best of both worlds which we did and really enjoyed By th way the Wifi is dreadful. The hotel manager has to sort this in this techno age it's a must and will eventually stop people visitingMore
We had a brilliant holiday at Arina Sand hotel and stayed during the first week of Septemeber! If you'd like to know more just send me a message! LOCATION: We arrived at Heraklion airport and the transfer to the hotel was really quick, in fact we could have taken a bus there and it would have taken about ten minutes. The hotels location is great especially if you plan to visit Heraklion, Palace of Knossos/Museums in the city centre, or go on a day trip from the port. The hotel was usually the first drop off point and last pick up for any trips we arranged which was fab! Buses run regularly going in either direction. From the hotel it's about 1.80 Euros (each way) to get into Heraklion city centre (around 10-15 mins away) and pretty much the same price to go in the opposite direction to Hersonissos (about 15-20 mins away). There's a few little shops inside the hotel complex which have most things you'll need: water, water inflatables, amazing after sun gel (life saver!!). There also a few shops just outside the hotel or a large Spar about ten minutes walk (turning left out of the hotel). THE HOTEL/ACCOMODATION: We had such a warm welcome when we arrived and were taken to our amazing bungalow right on the beach (I had emailed prior to arrival to enquire about the room and although it wasn't guaranteed it was noted!). We were away from the main complex and right by the sea which was gorgeous. Usually I go away expecting to have seven nights of sleepless hell...at Arina Sand I didn't have to worry, I can honestly say it was the comfiest bed I've slept in on holiday!! The bungalow had sliding doors that opened onto a little terraced area with chairs and a table and the beach was a few steps away. We also had four cats that lived outside our door, I wanted to take them all home they were gorgeous! Air con was brilliant and much needed (especially after the sun burn waterpark day!) and there was a mini fridge where we stored our water bottles. There was a TV/DVD player in the room, kettle, hairdryer and you could change your beach towels every few days. We had a spacious bathroom...bit of a dodgy shower but we had a maintenance card that we could fill out to fix any problems. Rooms were cleaned every day, we were really happy with our room :) The only downside was the free Wi-Fi...it didn't work at all. It's not that much of an issue but we were trying to research how to look after a new born kitten and had to turn on my mobile data. BEACH & POOL: The beach had lovely sand and shallow waters. Some days the waves were calm, some days a little rougher but that could be part of the fun! Next door to the hotel is a little hut and you can do jetski, banana boat etc for an extra charge. The pool is salt water but I found that actually soothed my skin! In September, the pool was quite empty and we didn't had a problem finding a sunbed. There is a programme of activities like aqua gym and water zumba throughout the day but staff aren't pushy if you'd rather just swim or lie on the sunbed. FOOD: We've only done bed and breakfast/Half board in Greece but had tried a few all inclusive hotels in Tunisia/Italy and thought we would give all inclusive a try in Crete. There was a great selection of food on offer at Arina Sand. BREAKFAST: Lots of hot choices including a service to make your own omelette with ham/tomato/cheese, sausages, eggs, cereal, toast, continental selection of cheese/ham, fresh fruit and GORGEOUS greek honey with honey. LUNCH: snack by the pool included pizza, hot dogs, chicken nuggets, salads, tsatziki, pancakes, ice cream etc and there was also lunch served later in the afternoon in the main restaurant but we were only around once for this, but it was standard selection of food and lots of good choices. DINNER: Once again, a great selection. There was always a different carved meat on: Pork, Kebab, Turkey etc and a few fish dishes too. There were different types of greek stews, pasta and salads. Desserts were a mixture of baklava, jelly, fruit, cakes. BAR: bar staff were great, try the Jelly Bean cocktail it's yummy! HOTEL STAFF: The staff were always really friendly and informative and organised taxis and transfers for us when going on trips. We loved the ladies on reception with special mention for Natia who helped us rescue a new born kitten and find her a home in a cat shelter. Danny was our Thomson/First Choice Rep and he was brilliant too. He was really honest about the excursions and didn't pressure us into going on all the trips. He really knows the area well and gave us a great recommendation for a meal in Hersonissos. LOCAL AREA: A lot of the excursions you can do from the hotel, there are plenty of leaflets in reception and many of them you can do yourself. We did the Palace of Knossos, Archaeological Museums, Horse riding, the aquarium and Labyrinth theme park by ourselves and organised the waterpark and Santorini trip through Thomson. All in all we had a brilliant holiday and I would definitely recommend the hotel.More
KimandPaul54, Liverpool, United Kingdom
review from North EU
Animation team was great! All shows, volleyball, zumba, mini club, mini disco, water polo e.t.c Funny and interesting. Want to say hi to animation team (if they are reading this) :) Rooms are great, fresh food and tasty drinks. Me and my family wants to thanks to all service people.More
KoalaMonk, Riga, Latvia
Great week in Crete
Would give this a good rating. Stayed in 2 of the Bungalow rooms with family. One much better than the other. Both were very clean but the bathrooms need updating eg had rusty stains on the bath. The rooms are ok overall but I did expect a better standard for the extra cost. Beds were very comfy . It was fab to have the beach and sea on the doorstep. Food was good on the whole. Always something for all of us and no dodgy tummies afterwards. Queues not too bad at meal times. Pool lovely -very salty though. The pool bar was great. Lovely crepes at 3.30 pm- not good for the waistline ! . Evening bar fab - Greek dancing and beach party were good fun. Staff were very friendly . Had a lovely week but think the hotel does need a bit of refurbishmentMore
DebraGB, Preston, United Kingdom
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