Aquis Arina Sand

The Aquis Arina Sand is set among 10 acres of gardens – and has a supersized activity list to match.

The Aquis Arina Sand pulls up against a beach, and everything from the pool to the buffet restaurant is designed to showcase sea views.

At this hotel you can kick off the day with a yoga class, head to the beach for an afternoon jet-ski session, and finish the night with a cocktail and a show.

TripAdvisor Traveller Rating

Based On 662 reviews

  • Official Rating
  • 4Buildings
  • 236Rooms
  • 5Lifts
  • Floors: 5 in main building, 1 or 2 in annex buildings

All Inclusive - Here's what you get

Food

Full Board buffet meals. Weekly themed nights. Snacks 11.00-18.00. Afternoon tea 16.00-18.00. Ice-cream 10.00-21.30.

Drink

Local alcoholic beverages, soft drinks, tea and coffee 10.00-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Outdoor pool

Shared saltwater pool with parasols and sunbeds, suitable for ages 13 and above.

Ariadne buffet restaurant

A large open-plan buffet restaurant, offering a large range of foods with vegetarian options, suitable for all ages and includes kids' dining.

Kids' club

The hotel runs its own kids' club for 4 to 12 year-olds. It's indoors with soft blue cushioned flooring for comfort.

Rooms ► View all

twin room

Twin room sleeps up to 4 with 3 adults or 2 adults and 2 children. Most rooms are in buildings set in the grounds with some located a distance from the main block.Available at a supplement. All rooms have DVD player and mini-fridge. Cots are available.

bungalow room

Bungalow room sleeps up to 4 with 3 adults and 1 child. Most rooms are in buildings set in the grounds with some located a distance from the main block .Available at a supplement. All rooms have a DVD player and mini-fridge. Cots are available.

TripAdvisor Traveller Reviews Show more reviews »

Better than i expected!

I read lots of the reviews before staying at this hotel, most of them were good but there was the odd bad one so I was a little apprehensive about my stay here. I was very pleasantly surprised, I couldn't believe it when our bus pulled up outside, the hotel is beautiful (especially at night when it's all lit up!) the staff were efficient and friendly, we were shown to our room within a couple of minutes of arriving. The room was lovely, very clean, big and a balcony with a sea view ! Upon first glance the shower looks really basic (its one of those that is attached to the tap) but it was actually very powerful and really hot. The food was really nice (not Michelin standard, but more than good enough for the standard/price of the hotel!) always fresh salads and fruit, and a variety of hot dishes, which changed nightly. The free bar was open for a decent amount of time (from 12 noon -11pm) and had a good variety of drinks available. We managed to get good sun bed spots every day, without getting up at a ridiculous time in the morning ! The beach was beautiful and the sea was warm and calm, great for swimming. Above all, the bar staff were brilliant, so friendly and such a good laugh, if I couldn't find a seat near the bar on an evening one of them would always come running over to the rescue, with another chair ! Really makes a big difference to your holiday if you are surrounded by pleasant people. Would definitely re-visit this hotel!More

HeatherCW, Preston, England, United Kingdom

Food and drink were a let-down

We were there in the last week of October on an all-inclusive package. The hotel is built at an angle, so I think that most rooms have a sea-view, but the best ones will be on a higher floor, overlooking the beach. We were on the other side and although the view was acceptable if you didn’t look down at the storage area, we had hoped to overlook the beach. All that being said, we were shown other rooms in different parts of the hotel by the charming & helpful Natia, but in the end, settled for the first one given – 1406. The room was minimalist in design but of a good size with very comfortable beds, and it was spotlessly clean. The A/C was very efficient and the blackout curtains worked 100%. One strange thing to report was the constantly flashing smoke alarm over the bed (of course, there needs to be a smoke alarm, but the position over the bed was ill advised. If I hadn’t brought a sleep mask with me, the constant flashes in a dark room would have driven me crazy. There was bottled water in the fridge on arrival, but once that it gone, you have to buy it (go to the local supermarket – its much cheaper), or fill up your water bottle in the restaurant. It should be said that the hotel looks rather in need of renovation, with peeling paintwork and the roofing felt on the flat roofs being held on by large boulders! We can pronounce the food to be plentiful, but uninspiring. Fish wasn’t cooked to order and as a result was virtually always overcooked and not pleasant. The salads were bland and lacked imagination and there was never any cheese option at dinner other than the omnipresent feta. In contrast, we found the vegetarian options at lunchtime (but not in the evening) to be particularly tasty. Breakfast was absolutely fine, but the queue if you wanted an omelette took at age, so we gave up after day one. The drinks were not branded and we got the impression that they were ‘under strength’. The mixers came out of bottles (sold at the local supermarket) and the contents were often ‘flat’. We found the white and red wines undrinkable, but almost got to like the rosé, probably out of desperation! My favourite after dinner drink when I am on holiday is Baileys – the only time I drink it – but sadly, this wasn’t on offer. The hotel is well placed with a good beach and huge swimming pool which sadly, is not heated. The local bus also stops outside for trips to Heraklion or down the coast. We did quite a lot of exploring in our week there as the weather was poor -not the hotel’s fault of course. We can highly recommend the Archaeological Museum in Heraklion – very well done and the displays stunning. All the staff were pleasant and very hard-working, but particularly praise must go to the aforementioned Natia on reception and Maria who worked in the pool bar. In conclusion, the hotel was comfortable and clean, with absolutely lovely staff. The location on the beach is excellent, but overall it was let down by the poor standard of food & drinks on offer and we would not rush to return.More

yorkspuds, Leeds, United Kingdom

In need of repair

Probably one of the worst locations for a hotel. Room was comfortable food was less than average. View from room was of a quarry and two motorways. Traffic noise a constant, aircraft pass a couple of hundred feet overhead to land at airport constant smell of aircraft engine fumes. Animation team are extremely annoying. The small town has little to offer other than some small and poorly run tavernas. On the positive side the beach and sea are good but it was dangerous to swim when we were there because of gales and hail storms.More

Bob C,

Fantastic staff!!

We arrived near the end of October, closely followed by the hurricane weather that we thought we’d left behind! Whereas we would normally have spent the week around the pool it prompted us to get out and about a bit more. The local area, as some have mentioned, is looking a bit worse for wear, however we found a couple of great bars about a mile up the road and pottered around a few shops. We also took the bus into Heraklion (1.80 euros each) on one day and found a lovely café for lunch – although it bucketed it down while we were there! The hotel though was great. Pretty much what you’d expect for Greece in terms of needing a bit of renovation here and there, but the place was always kept absolutely spotless. Not a luxury hotel, but definitely value for money. We had a sea-front bungalow which was about 15 metres from the beach – the room was cleaned and bedding and towels changed daily, which we really appreciated. On one night the food was a bit hit and miss, but otherwise we found lots that we really enjoyed, such as the meatballs, mackerel, lamb dishes, roasts, greek yoghurt…. The local feta cheese is a must, as is the amazing chocolate ice cream. The wine in the restaurant wasn’t the nicest unfortunately, but we found the white drinkable. The beer however was great. Breakfast was always a joy, especially with the fresh eggs. Ok, as has been mentioned there’s a bit of a wait if you want an omelette or bacon cooked to order (really, what do you expect – a magic wand??) but there’s plenty of alternative choice. We also really enjoyed the mid afternoon crepes from the pool bar. Drinks-wise in the evenings we loved the El Paradiso cocktails! The free wi-fi didn't reach the bungalow where we were, however it worked perfectly in the restaurant/bar areas. All the staff we saw were a real credit to the hotel - always friendly and polite, especially the lady on reception (I’m sorry I didn’t get her name) who spent ages trying to sort out a problem with our return transfer booking. She had the patience of a saint! Special mention to the chefs and the “two Todds” - picture Todd Grimshaw from Corrie with a twin :) - who mainly worked on the evening bar. On previous holidays we’ve tipped individual staff but here I think it’s a great idea that they have tips jars on the bars and in the restaurant and (I’m assuming) share them out. There wasn’t one single member of staff who let them down, and they really helped make our stay enjoyable. It was the end of their season and the hotel was closing for the winter at the end of the week we left, but I can honestly say that we didn’t experience any “winding down” of the service, despite the fact that the weather was pretty awful. A big thank you to everybody there, and keep up the good work!More

Tracey M, Oswaldtwistle, null, United Kingdom

Family holiday

Had a great week here with my wife and son. Food was so so but atmosphere was brilliant and the animation team did an amazing job. If you want a cheap holiday which gives you the best of beach and pool and a great team to keep you and your children entertained I would definitely recommend this. If you are looking for 5* luxury then you'll need to upgrade to somewhere else. More

Alastair L,

See all 662 reviews »

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