A pair of mega-sized pools are this hotel’s calling cards – along with fun activities like giant chess and boules.
This hotel is linked to the Maspalomas Princess Hotel, and you get the share of its 2 whopping pools and handful of bars. Food-wise, there’s a buffet restaurant and à la carte lunch place.
Maspalomas Beach – with its famous sand dunes – is just 20 minutes’ walk from the hotel. There are some shops a little closer, plus more, along with bars and restaurants, a 5-minute drive away in Playa del Inglés.
TripAdvisor Traveller Rating
Based On 1739 reviews
Full Board buffet meals. Hot and cold snacks. Afternoon cakes.
Selected alcoholic and non-alcoholic drinks including beer, wine, soft drinks and water with lunch and dinner. Bars are self-service and opening times vary - not all bars are included.
All are included except where indicated.
The 2 main pools are heated during winter, and all are complete with sunbeds and parasols. Towels are available for a charge.
Heated during winter.
For breakfast, lunch and dinner. One thematic dinner every other week, alternating between Mexican and Canary Isle cuisine. And pizza offered is offered as part of the daily lunch buffet. Gentlemen are required to wear long trousers and sleeves at evening meals. Show cooking is available from 6.30 'til 9.30pm.
These deluxe double rooms with a pool view come with either a balcony or a terrace for that extra space outdoors. Your room will come with a king-size bed, a shower and bath, slippers and bathrobes, and air-conditioning. The minibar can be hired empty or with 'Princess drinks pack'*.
These 1 bedroom family rooms come with either a balcony or a terrace for that extra space outdoors. Your room will come with an extra bed, shower, and air-conditioning. The minibar can be hired empty or with 'Princess drinks pack'*.
We booked at short notice in a spacious family room (for two adults and a grown up child). We were a little apprehensive after reading some of the recent reviews posted after we booked but most were not in line with our experience. We were all inclusive and enjoyed breakfasts and evening meal in the restaurant. Suffice to say we never had a bad meal and although choice was not as much as seen at some other all inclusive hotels we had something different every night. If we had lunch we used the snack bar which was less extensive (burgers meatballs salad bar etc) but we only wanted a snack after cooked breakfasts and generally had a sandwich or a very lite bite. Coffees from the machines in the snack bar and restaurant machines were weak but palatable. In view of previous reviews we had taken our own coffee and tea bags (& mugs) and filled them with hot water from the machines. No kettle in bedroom was a common complaint around the British community that we spoke to. Bedrooms and public areas were very clean and the staff appeared to be in attendance till late in the afternoon in case rooms were not available to clean earlier in the day. The only English channel on the TV in the room was Sky News. Staff at the bars, reception and cleaners were fantastic and always with a sense of humour. Pools were spacious and plenty of room for everyone without being overcrowded. However too many broken tiles and stones on the pool floor for my liking. Evening entertainment was a combination of different acts brought in. Some better than others. (We enjoyed Elvis, Abba tribute was terrible). However these were better than watching two weeks of amateur shows put on by an Animation team that we have endured elsewhere. Similarly the rota of pianists and guitar players in the piano bar from early evening was an alternative but some were better than others. (Tony Lewis was the best). The hotel is a short 20 minute walk along a straight canal adjacent to the hotel. Make use of the rear entrance gate to the hotel rather than the front entrance. It takes at least 5 minutes off your journey. Room Safe, Wifi, Room Fridge and fresh towels are additional costs. Two small bottles of water are free when you arrive and they can be refilled at the various bars. The Gym was vary basic and a bit of a let down. Weight machines and plenty of space but no treadmills, cross trainers or other up to date equipment. No water fountain in the Gym could be dangerous in the heat. Air conditioning throughout the complex was poor. We were prepared for some of the failings before we left so they were not unexpected. An upgrade to the pools, air conditioning and Gym would make a world of difference as well as the addition of kettles in the rooms. Overall we enjoyed our stay and feel that we got value for money. Its a 4 star standard so we got what we paid for but a long way off ever being 5 star.More
Recently spent a week here with my wife and son. Firstly the positives; lovely pools, food is fantastic and varied every day and the weather was lovely. Negatives; way too big, 4 - 5 deep in sun loungers in some parts crammed in next to each other and you have to get down there at 7am if you want a decent one, no parasols provided so unless you want to burn you have to buy your own, although it's all inclusive you still have to pay for the safe in the room, the fridge and the wifi (which only allows 1 device to be used at a time, if you want to use more than one at once you have to buy another access code!). No sun on the balconies unless you're on the higher floors, entertainment is so bad it's funny, not much for the kids to do during the day but the worst of all are the staff, most are grumpy there are a couple who are friendly and fun but the majority are rude, the bar staff will ignore you even though they know you're waiting, this happened not only to me but is commonplace after speaking to other guests. Overall, this was a disappointing holiday, you pay so much for a so called 5star platinum hotel and you expect that level which it is not and at least some friendly customer service. I spoke to a number of guest who also had the same experiences. We will not return!More
First things first, the honest reviews on here are rather good. However the ones nit picking at silly aspects of the hotel are obviously the sort to go on holiday to complain.... I saw one about plastic cups?? Get a grip. If you're used to traveling to a 5* resort then go there? Anyway rant over with some of the snobs... We arrived late evening, welcomed by a couple of lovely ladies on the reception who appear to speak a vast array of languages, much to my amazement so my wife started talking German and I was trying my Spanish - the reception appreciate guests giving the native language a go. Settled in the family room nice and easy and was lovely overlooking the pool, spacious and well laid out. The Spanish language is fairly abrupt and blunt so where us Brits are used to the whole service aspect of a complaint "how may I help you..." Etc the reception here would be more blunt and say "tell me" it means the same thing, just the slight language barrier. Whilst walking round the hotel, around 3 times and realising we were in the sister hotel and thinking we were in ours (they're a mirror image of each other) the Thomson reps who are situated in the Maspalomas side were full of banter and a laugh with us, it was a pleasure and welcoming, one of the guys, quite cheeky looking gave us quick tips on how to differentiate the two hotels. We went to the welcome meeting the next day where booked a few excursions with Thomson, the island tour was amazing, Gran canaria is such a diverse island! We also booked the Aphrodite too. All fantastic trips. The hotel bars we were slightly confused with what all inclusive can use and what they can't, the reps informed us with everything. We understand that all inclusive and half board is a board basis for food / drinks, not wifi and the added extras... So many people don't understand this whatsoever. Wifi can either be chargeable at hotels and free in other hotels, it solely depends on the hotel. I did find the wifi to be a bit dear so when we went out and about to bars and restaurants they have free wifi anyway. Food very good, variety stunning, from different types of meats, fish, salads.... Different each night.... There was one night that it was Mexican with fajitas nachos the lot, was very good. Gents have to wear trousers for dinner, I did query this with the reps but it is in the brochure...my bad for not looking. Bars all fine, the usual with all inclusive, local spirits, wines etc...staff are quite funny especially Frank! The local resort, immediately there's hardly anything except a supermarket, few restaurants and bars. However the dry river bank follow it down for 15-20 minutes takes you to meloneras which is an absolute stunning resort, the food is amazing and promenade is pretty. Playa del ingles we spent a lot of our time because there's so much to do..loads of shopping centres, the beach is massive and there's watersports there. There's even a McDonald's on the promenade of playa. The steakhouses are really good also... Like a paella? Go here. All in all it was a good stay and I'd definitely return purely because of the fact it's a stunning hotel, pool areas are very tropical looking with the way the palm trees are. There are no parasols in the hotel due to health and safety reasons but the shop in the hotel sell different types of parasols that aren't too dear in price and finally the reps are on hand there all the time. More
Spent a week here from 11th July 2016, I have visited this island many times and booked this holiday as really needed some R&R and we paid Â£3k for three of us all inclusive. Really expected a lot more from this hotel. Our check in was fine and the guy that checked us in was very friendly and informatiive i.e wifi is chargeable 19 Euro for each device per week. If you want to use the fridge in the room is is 25 Euro (if you take this option they give you a few tins of coke/fanta and a couple of beers. 5 Euros is refunded to you when you check out with the fridge key. We were staying as a family of three, when we got to our room we had 2 bottles of free water (no water for third member of the family) and it was warm because it was left in the room. Would have been nice to have chilled water on arrival. The air conditioning is practically non existent and I found it too warm in the room. As regards the pool area there are absoultly no parosols over the sun beds which given the July heat was around 36 degrees this was absolutley appaling for a 4* hotel. We bought our own from the shob which is adjacent to the rear of the hotel, but had to leave them as they didn't fit in our cases. Sorry but I would expect a hotel of this size and alleged standard to provide this as basic sun protection. The sand around the pool is as someone else has mentioned more like glass and it gets dragged into the pool too which is quite uncomfortable. The buffet area for snacks outside was not the cleanest and this could also be down to people leaving there rubbish on the tables i.e plastic cups/plates and not clearing them to the bins which are available. With the result when you queue for your snack and want to eat at the tables you find you are clearing the tables yourself. We had no complaints with the food served in the restaurant. Any time you did go to Reception and I would also agree that the staff had very little persona or smiles. Another niggle we purchased a nice bottle of wine (the house wine is not the greatest) from the aforementioned shop and the bar downstairs opened this for us and gave us 2 glasses, the following day the cleaners removed the glasses from the room and the empty bottle from the bin. When we returned upstairs later that day the glasses were left outside our door along with the empty bottle. Our neighbours also had glasses left from their room. These remained there for 2 days and I eventually moved them the day we were leaving?? Unbelievable and hardly safe. I would say to anyone thinking of going to this area.............go to another hotel as I can asure you there at a lot nicer hotels closer to the main beach and promendade area that are far superior. There is a very mini golf which costs 3.50 Euros per person. They also have a bar next to this but you have to pay for the drinks in that bar. If you want to change your beach towels during your stay you also have to pay for this service. They also do not allow you to fill your water bottles in the restuarant but you can get small cups of water to take to your room from the bar.More
Hi Guys, we stayed here the last week of July. Myself, Mum and son aged 12 - we were all inclusive and we loved it. From first check in we were greeted well and had great rooms overlooking the beautiful pools. The fact it adjoins the Maspalomas side is not a negative as gives double the entertainment. I was cautious about the food after reading reviews as we are quite picky - But quiet frankly it was like eating at a 5 start restaurant every night with every night at the buffet a different selection - the food ranged from Fillet steaks, Pork, duck, prawns all cooked perfectly then a huge buffet selection of other mains, calamari, meats, cheeses and deserts. It is a comfy 10 minute walk to the beach or local shopping centers so it was an all round winner, Only slight negative was entertainment at night but this was still a decent 3/5 - kids well entertained with nightly kids disco. We will definitely return.More
Items marked with * incur extra charges which are payable locally
The Tabaiba Princess is linked to the Maspalomas Princess hotel by a central passageway. Sports and leisure facilities, including the pool complex, are shared with guests staying at the Maspalomas Princess.
Please note that there's a strict dress code at this hotel - men are required to wear full-length trousers and a shirt for dinner, and a jacket and tie for Christmas and New Year's Eve Gala dinners.