This beachfront hotel has 3 pools and a jam-packed activity programme for of all ages.
The Sol Lanzarote is practically on top of Matagorda’s golden sands. It’s about a 5-minute drive from Puerto del Carmen – or you can walk it in half an hour – and the hotel’s pools all have sea views.
TripAdvisor Traveller Rating
Based On 2629 reviews
Full board buffet meals - breakfast 07.30-10.30, lunch 13.30-15.30 and dinner 18.30-21.30 November-April, 19.00-22.00 May-October. Snacks 12.00-17.30.
Selected local alcoholic and soft drinks 10.30-23.30. Tea and coffee from vending machines.
All are included except where indicated.
These three pools are ajacent to one another, with simple walkways and bridges separating them. Sunbeds and parasols line the edges, with palm trees for extra shade.
International buffet for breakfast, lunch and dinner, with themed evenings.
There's an animation programme with entertainment and activities for kids aged 5 to 12 years at the hotel-run club. Some activities may carry a charge.
1)The hotel is FULL...overcrowded & squashy. 2)There are builders on site reconstructing part of the outside restaurant....they are drilling most of the day. 3)The food however is quite good and there's plenty of it. 4)The staff are very helpful and will accommodate your needs. 5)You have to pay for towels. 6) sofa bed is not comfy 7) hotel needs painting 8) sun beds are dirty & get up at 7am to reserve your bed and stay on it otherwise they throw you off 9) pool is freezing 10) loads of cockroachesMore
Me and my boyfriend stayed here for 5 nights at the beginning of August and we decided to ignore the few negative reviews. Overall, we had a really nice holiday! The food was nice and what you would expect from a 4* all inclusive so ignore the negative comments on this.. There was something for everyone and really no different to any other 4* I've stayed in before. The towel situation around the pool is ridiculous... There are not enough beds for the amount of guests and most beds are all reserved by 7.30am and many people don't actually come down until 1pm in the afternoon! It is annoying and we resulted in getting up at 6.30am to put our towels down to then go back to bed for an hour!! It was either that or pay 8 euros each for a sunbed on the beach for the day! The location is great only 10 minutes from the airport and a short walk from a few bars and restaurants along the beach or a short cab journey which costs around 5 euros into Peurto Del Carmen where there are lots of restaurants, shops and bars. The hotel itself is very nice - The rooms have been re-done recently by the looks of it and our room was massive with a big balcony, I can't fault that at all. The Reception area is also clean and tidy. The all inclusive is a joke for alcohol! There are a handful of drinks on the menu that are free for all inclusive guests, the rest you have to pay for - yeah it is very cheap, but all inclusive should mean all inclusive. You also have to queue at separate sides of the bar if you want to pay for drinks even if you are all inclusive which was annoying. We expected there would be entertainment in the day for kids as it is school holidays and a family friendly hotel so this wasn't an issue at all and the music in the afternoon was fine also as it gives you something to listen to! If like me you were attracted to the pictures of the lovely bar area with white seating and different colour lighting - DONT BE FOOLED! This is an attachment on the side of the hotel and even though it's part of the hotel it isn't included in the all inclusive. They are not very clear with this on the booking sites! You have to pay for the safe which is 20 euros and also 20 euros for the beach towels every day you want them.. so bring your own. We didn't this time but we went to the shop and bought two towels for 14 euros so we just used those while we were there. Overall, we had a lovely holiday and the minor issues weren't big enough to spoil it.. It was clean, tidy, the staff were friendly and the food is what we expected!More
Staying at this hotel now, can't wait to go home- very disappointed! 2 adults 1 teen 1 child ~no air conditioning ~ dirty pool, one is waist height and you can't see the bottom ~ sun beds not stacked up at night so the areas around the pool never washed/hosed down..spilt drinks/ice cream marks everywhere ~ welding/sparks flying and decking being laid/drilling etc at the pool side all day ~ masonry missing from wall by patio door in room ~ door frame of main bedroom door coming away ~ cleaner went into our room, got distracted then went for her lunch leaving our door open ~ kids club rubbish.. They don't meet in the same place everyday so it's hard to know what is happening, most of what they do us in the sun! ~ evening entertainment is shoddy at best! Most is miming badly ~ Stage positioned only allowing probably 7 tables to get a good view, people having to sit outside looking through the glass doors to try to see ~ food in the snack bar is well presented but not temperature controlled so chilled food warms quickly and hot food is lukewarm ~ only one area of the hotel is any good for wifi... by the bookcase at the side of reception. On the plus side... It's only 15 mins from airport, great after a long flight, there is always plenty of food and drink and it's only 14 days out of 365! More
We travelled to the Sol Lanzarote having stayed at the Sol Milanos/Pinguinos and loved it. The Lanzarote is completely different though. Food - repetitive - ok if you like chips. My husband is vegetarian and was very limited. Evening meal times had queues from around 7.30 onwards waiting to get into the restaurant. Sun loungers - reserved from 7am!!! They try to put tickets on the beds and did remove them from unoccupied beds once but it was a ridiculous situation - never known a hotel like it. There aren't enough beds for the size of the hotel. Entertainment - the team work hard but with limited resources. The kids club is ok for children up to 6 years, unfortunately nothing for older children. Evening entertainment was poor and is repeated on a weekly basis. Maids - clean your room everyday and work very hard. Bar - only 1 perhaps 2 bar staff on the AI bar. This meant that there was a queue 10 deep for most of the night. Rules - We were told that children cannot swim in the pools with tshirts on. My daughter had burnt her shoulders so needed extra coverage. She was spoken to rather abruptly by the life guard and was very upset. We bought her a swimming top (16 euros) but found that for the rest of the holiday children were allowed to swim with their own tshirts. We spoke to management who told us this was for hygiene purposes! A waste of 16 euros and an upset daughter for no reason! Unfortunately we won't return to the Sol Lanzarote as there are lots of better hotels around for the same money or even less. More
First impressions of the hotel is that the location from the airport is ideal without really noticing the noise. Check in was smooth and most welcoming and a buffet was put on for late arrivals which was a nice touch. Travelling as a party of nine so being allocated three family rooms all next to each other was amazing. The rooms were clean, spacious and obviously recently renovated. The beds were comfortable and the rooms cleaned daily. The only slight gripe would be the air conditioning could be more powerful. The restaurant was of course busy but we never waited to be seated even with nine of us altogether. I can't imagine how a hotel of this size wouldn't have a busy restaurant. The food was amazing, so many choices on all courses and freshly prepared. The hotel and its grounds were spotless as was the island when we ventured out. The pool area was of course busy but being the school holidays this will always be the case wherever you go. The pools were beautiful and our children never wanted to move away from the area. Sunbeds, have always been an issue wherever we have been in the school holidays. The hotel policy about reserving beds is impossible in my opinion to keep on top of but I applaud them for trying. I guess it comes down to the selfishness of the public but that is not the hotel's fault. The snack bar was what I expected and if you wanted to eat here the food was fine. If not to your liking the restaurant was also open for lunch. People moaning about plastic cups in the pool area did make me smile. I am sure they would be most pleased if someone dropped a glass and the pool and surrounding area had to be closed and cleaned. All staff were very friendly and our children didn't want to leave, which tells us all we needed to know. The entertainment team were great and made sure everyone had fun. I agree, that this is a family hotel especially in the school holidays and I for one wouldn't stay at the hotel as a couple over this period. However, I would do my research and stay somewhere more to this atmosphere. Lanzarote as a whole is a beautiful island and the area surrounding the hotel is gorgeous. We biked along the coastal path and had a wonderful time. There are also a few lovely little shops, beautiful bars and restaurants close by. Would we visit again - most definitleyMore
Items marked with * incur extra charges which are payable locally