This beachfront hotel has 3 pools and a jam-packed activity programme for of all ages.
The Sol Lanzarote is practically on top of Matagorda’s golden sands. It’s about a 5-minute drive from Puerto del Carmen – or you can walk it in half an hour – and the hotel’s 3 pools all have sea views
Rooms are decked out in cream and mint, and all of them have a balcony or terrace. Plus there are Flintstones-themed apartments for families – they come with animal-print bedding and chunky, carved furniture.
Based on 1570 reviews
- Official Rating
All Inclusive - Here's what you get
Full board buffet meals - breakfast 08.00-10.30, lunch 13.30-15.30 and dinner 18.30-21.30 November-April, 19.00-22.00 May-October. Snacks 12.00-17.30.
Selected local alcoholic and soft drinks 10.30-23.30. Tea and coffee from vending machines.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
The 3 pools are ajacent to one another, with simple walkways and bridges separating them. Sunbeds and parasols outline the edges, with palm trees for extra shade.
International buffets for breakfast, lunch and dinner, with themed evenings 3 times a week.
Held every day including folklore shows, tribute bands, cabaret, bingo and quiz nights.
TripAdvisor Reviews Show more reviews »
Entertainment poor - Large Hotel
Short break for 4 nights - upgraded to the All inclusive option. Good choice of food, although the same at lunch and in the Evening. Both myself and Daughter have both been ill on return within 24 hours upset tummies and rash all over our legs. Both had to visit our Doctor, not really a good end to a short break away. Hotel room was clean and generally hotel clean. Entertainment was really very poor with quiz one night and a man with animals, not happy about that as we are both animal lovers so left as soon as it started. Would be better to go to one of the local bars within 5 minutes walking distance of Hotel. Wouldn't go back to resort or Hotel due to being ill. Reception Staff were very helpful, but we did have to change rooms as we paid for sea view room and there wasn't one available on our first night.More
Lorita C, Wolverhampton, England, United Kingdom
Cancelled our booking: Unresponsive & Unhelpful
We booked a 7 night stay at Sol Lanzarote on Hotels.com as it was very reasonably priced and the hotel looked ok. Prior to our trip I emailed the hotel to ask the following questions: 1. Do the restaurants at the hotel offer vegan options? 2. Is it possible for us to upgrade to all-inclusive? Currently we have booked room only. If this is possible can you tell me how much this would cost? After waiting more than 48 hours for a reply, when I finally received the following, incomplete response I was very disappointed. "Many thanks for booking our hotel for your holidays. About your questions we do not offer vegan menu apart from a salad or something similar." Not only was the answer to my question about vegan options incredibly vague and unhelpful, they completely ignored my questions about upgrading to all-inclusive. I responded in turn with the following: "That's disappointing. We travel regularly and this is the first time I've been told by a hotel that their restaurant cannot provide cooked vegan options (even if these options are not on the menu). When you say "apart from a salad or something similar", can you be more precise about this? If there are a range of salad options to choose from then this may be fine. Also I asked you about upgrading to all-inclusive and you didn't answer that at all. Please let me know if it's possible to upgrade to all-include and if so how much would this cost." When I had still not received any further response to this by the night before our stay I cancelled our booking and instead booked 7 nights at the incredibly impressive Nautilus Apartments in the same area. We are SO glad we ended up at Nautilus instead and despite not actually getting to see Hotel Sol at all, I felt it was worth sharing this review due to the completely unsatisfactory customer service and lack of interest in reasonable requests from a customer. I would understand the lack of vegan options if this was a regular scenario at hotels. However this is simply not the case. We have stayed at many hotels that have been more than happy to prepare something for us, even if it is not on the official menu. Some hotels in fact go out of their way to ensure we are satisfied. And as for ignoring my questions about upgrading from room only to all-inclusive this makes no sense to me at all. Surely it is in the hotel's interest to have guests upgrade and spend more money? Obviously not the case at Hotel Sol. Again to be clear I can't comment on the quality of the hotel itself or its facilities but if you are looking for good customer service then I would not recommend Hotel Sol based on my experience. I have given a rating of Poor rather than Terrible simply because I don't think it is fair to rate the overall hotel as terrible having not actually seen the inside. Nevertheless for me first impressions are crucial and being dealt with so badly in my first contact with the hotel means for me the experience was in fact Terrible.More
darafitzgerald, Brighton, United Kingdom
Sol lanzarote - Consider other options!
We visited here in late Oct 14. No porters as the flight arrived quite late. Patio door could not be locked, we advised reception but they did not seem to be bothered. One of our party was vegetarian, given this the standard of food was poor to say the least. We have always gone all inclusive to the canaries and have vast experience of all the islands. Needless to say we would def return to Lanzarote but unfortunately not to this hotel!!More
Bill M, Cardiff, United Kingdom
Fantastic Holiday, Fab Hotel, Great Staff
We left Sol Lanzarote this morning and have just got back to the UK and can honestly say we didn't want to leave. Short distance from the airport, smooth check in and the staff were absolutely excellent, very polite, helpful and welcoming. Carlos (the staff member who honestly made the holiday) was absolutely fantastic, he went out of his way every day to help us plan our trips out, save money and provided the best service we have ever received. We thoroughly enjoyed his stories he told us about his family and his experiences and we often didn't want to leave the reception area if he was working!! Monica was also absolutely fantastic!! Staff were very professional but also had a soft side and a sense of humour which we really appreciated. The food was always very nice, lots on offer, we really enjoyed the barbecue one evening. There wasn't one cleaner who didn't do an excellent job, they always greeted us every morning. There was never a problem to get a sunbed of a day time, the all inclusive food and drink was very nice!! After a fantastic 7 days we will definitely be going back to Sol Lanzarote again!!More
Great location, great hotel
Just arrived back after a week in the Sol Lanzarote. It was my 3rd visit to this particular hotel. Check in went well, the reception staff were nice and polite. They were also very obliging later in the week when I was picking up an item left behind by a friend, and when we needed to print our Ryan Air boarding passes. No complaints! The room was a good size, comfortable beds, well equipped kitchen and adequate sized wardrobes with plenty hangers and storage space in the bedroom. It was cleaned daily, and fresh towels provided daily. The lady who was cleaning our apartment was very good, and we had left dirty crockery and cutlery one morning, while we went to do something and she cleaned that as well. The rooms are a little dated, but they are clean and do what they say on the tin. The grounds are nice and the reception area is lovely. Two pools, sun beds can be got, but I've stayed in peak season in the past and it wasn't so easy. It's annoying though when people around us were reserving sunbeds by 9am in the morning and not coming back til well after 4pm in the afternoon to use them. I wouldn't stay at the Sol during peak season as I did do before and it was very noisy with children and it was far too crowded. But wouldn't hesitate to stay off peak when there's less children around. My husband got up at 9 two mornings and got us beds in a good position, but as it was a holiday he only did it twice when he woke early anyway. The beach is literally outside the back door of the hotel anyway, with plenty of sun beds and miles of soft sand to plant your towel. It's very well situated for the shopping centre in Matagorda and also the little strip in Pocillos. It can't be beaten for its location. I can't comment on the food as we didn't eat here. I know people complain about it, but don't go AI. Not when there's plenty beautiful places to eat in the vicinity and much cheaper than home prices. The Auld Triangle is a 2 minute walk and they do fantastic breakfasts, lunch menus, evening menu and carvery. Can't be beaten. The hotel bar does a happy hour from 6.30 to 7.30, it was â¬3.60 for a frozen Daiquiry and a bottle of Sol beer. You can't say no to happy hour at those prices. The bar staff were also very friendly and polite. Sometimes you have to give respect to get respect. All in all, I was very happy with my stay, the room, the hotel, the service including the reception staff. Big thumbs up for the Sol Lanzarote.More
irishgirl069, Cork, Ireland
Things To Do► View all
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