This beachfront hotel has 3 pools and a jam-packed activity programme for of all ages.
The Sol Lanzarote is practically on top of Matagorda’s golden sands. It’s about a 5-minute drive from Puerto del Carmen – or you can walk it in half an hour – and the hotel’s 3 pools all have sea views
Rooms are decked out in cream and mint, and all of them have a balcony or terrace. Plus there are Flintstones-themed apartments for families – they come with animal-print bedding and chunky, carved furniture.
Based on 1566 reviews
- Official Rating
All Inclusive - Here's what you get
Full board buffet meals - breakfast 08.00-10.30, lunch 13.30-15.30 and dinner 18.30-21.30 November-April, 19.00-22.00 May-October. Snacks 12.00-17.30.
Selected local alcoholic and soft drinks 10.30-23.30. Tea and coffee from vending machines.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
The 3 pools are ajacent to one another, with simple walkways and bridges separating them. Sunbeds and parasols outline the edges, with palm trees for extra shade.
International buffets for breakfast, lunch and dinner, with themed evenings 3 times a week.
Held every day including folklore shows, tribute bands, cabaret, bingo and quiz nights.
TripAdvisor Reviews Show more reviews »
Grotty was the first impression
My heart sank as we drove into the hotel grounds, grotty was the first impression! Check-in did not improve my impression, Ola said I, ola said the receptionist, name, passports, then silence not another word said until he broke off from our check-in to order someone else a taxi, not even the courtesy of âmay I or do you mind?â Carlos was his name and his manner got worse (but more of that later). He then shoved two room keys across the counter and pointed us towards the lifts, no offer of help with our luggage and this is supposed to be a 4* hotel! We found the lifts and my heart continued to sink, they were filthy, the floor hadnât been cleaned for months by the look of it, the floor was sticky, paper etc. on the floor and dirt left up the corners from the last time anyone bothered with it. We found our room and it was a good size, we had booked a one bedroom apartment, the balcony was a good size with what was advertised as a mountain view, which in reality meant over reception and overlooking the car park. On closer inspection the rooms like the lift could have done with a good clean, furniture was scruffy and the whole set up badly planned. Sitting/kitchen area was dark, two small spot lights and one lamp with the wardrobes in this room, good storage space. The two seater settee had a small throw over the cushions to hide the stains and rips in the cushions. Kitchen part of the room was very, very dark, there were supposed to be 2 lights over the two ring hotplate but they did not work. So glad we had taken our own mugs for coffee! We did have to wash the spoons before use. The fridge old, frosted up and was dirty. There was a toaster and kettle, problem was there was nowhere to plug them in, we had to put the kettle on the hotplate ring and plug in on the wall around the side, we had to be very careful. The toaster would not reach this plug so we had the toaster on the dressing/tv table in the bedroom, we used it once and gave up, a good breakfast for â¬2.95 was only a 5 minute walk away. Bedroom had better lighting, beds were hard and pillows lumpy, the sheets were ok but the bed had blankets which had seen better days. The small table was falling apart, the armchair was stained and ripped and the upright chair was so wobbly it could not be sat on. There was a good size TV (which blocked half of the mirror) and there were several English channels, reception was always good. Behind the dressing/TV table was inches thick with dust and dirty tissues were here and under the bed. There was no hotel information in the room and not even a do not disturb sign for the door. Balcony was off the bedroom, the rail was loose and held together with rusty screws. Bathroom was a good size but again it was dirty and there was not even a bar of soap, there was a soap dispenser which contained what can only be described as industrial cleaner the look and smell of it was terrible, the dispenser over the bath was empty. There was mold in the grouting around the bath, mold on the ceiling tiles and the door was rotting and falling apart. There was a clear mark on the floor where when the door was open the floor had been cleaned (once upon a time) but behind the door was not mopped and the same around the toilet. There was a shower over the bath but the screen had no rubber seal around the bottom so every time the shower was used the bathroom became a swimming pool. Towels had seen better days. We then tried to use the safe and found that it had to be paid for, we asked reception to come and unlock it so that we could use it, the reply was ânot until you have paid for itâ. â¬18 âdaylight robbery. We paid and was told that someone would unlock it in 20 minutes, 90 minutes after we paid we were still waiting so had to go out with all of our valuable with us. We then asked about WiFi and was told there was no free WiFi in the hotel but we could rent it for â¬30 â more daylight robbery, most of the bars and restaurants around had free WiFi so we declined the hotels. Everything in this hotel seemed to be at an extortionate extra cost. On our second day we left the hotel mid-morning and arrived back for a shower and change for dinner at 6.00pm. Our room had not been done. We reported this to reception, Carlos was again on duty and âadded our room number to the listâ. We could not shower as the towels had been used and were at that moment still on the bathroom floor soaking up the water from the shower. At 8.30pm we were still waiting so back to reception and Carlos. I asked how much longer we had to wait for towels, you have them he shouted at us, no we donât we responded. He then phoned someone and we were told that the cleaner had arrived in our room now. I was not too pleased by this time and expressed my annoyance and dissatisfaction at the time it had taken to sort out our problem at which point Carlos started shouting and verbally abusing us. A thoroughly unpleasant and disrespectful person! I then asked when the lifts were going to be cleaned as they were still in the same filthy state they were in when we arrived. He then completely lost it and started telling us what ridiculous people we were expecting the hotel to be cleaned every day, he then physically stopped us from going back to our room, we got into the lift but he kept his hand over the sensor and continued to shout telling us only one person cleaned and the lift was dirty because of stupid people like us using it all of the time. I pushed him out of the way eventually and went back to our room. I was absolutely disgusted at the way we had been treated. On a couple of other days it was late afternoon before the rooms were done, the ladies who did the rooms were all very pleasant but very understaffed. We gave up on the hotel and used it only to sleep in although I did chicken out of looking at the mattresses! This claims to be a 4* hotel but the service, private facilities, cleanliness and Carlos are more 2*, everything is charged at a 7* rate and we would definitely not stay here again.More
Holiday from hell
28th august 2014 went to sol Lanzarote and I can honestly say that it was the worst holiday of my life ! . The food was terrible (bulls tail stew?) same food day in day out . The gym they advertise is a safety risk ! Noting work properly or out of order. Only one lift work the whole holiday ! You need pay for the wifi . The worst thing was the room my daughter had to sleep on a bed settee in the kitchen on a mattress 10cm thick ! . Constant building work going on from 7am every morning . Staff are ignorant especially in the pool bar area. I would never return to this hotel or recommend lanzagrottey to anyone . Booked with Thomas Cook told them about the holiday had no response only to say the have received the complaint . Please don't go this hotel it's a complete rip off . Try taurito princess in gran canaria I've been 6 times xMore
Sar A, St Helens, United Kingdom
relaxing 10 days
07/10/-17/10/2014.Short transfer from airport, efficient check-in at reception by friendly helpful staff. Apt overlooking the pool/sea view, was clean & had everything we needed. As we had booked sc we had most of our evening meals at the restaurants about 5 mins walk away from the complex before discovering the very reasonable cost of 16.50â¬ per person at the hotel for a buffet style meal with a brilliant variety to choose from. The resort itself is quiet , however a short taxi ride away is the main resort of Puerto del Carmen. The hotel entertainment is pretty good though. Unlike other reviewers the 3 of us had no problem finding a sunbed each either under a parasol or trees for shade. I can only think that this problem occurs in peak season? The beach is directly alongside the flat promenade, perfect for strolling. The sound of the ocean waves breaking on beach is lovely to hear & see sitting on your balcony. I have to admit I was a bit concerned reading other reviews which were quite negative & proved not accurate. Each member of staff we encountered were cheerful & helpful. We were very happy with our choice & would return again.More
Gwyn S, Southport, United Kingdom
Nice family holiday
A lovely week with the family. 2 of our party stayed all inclusive and the rest self catering but for just 6â¬ each per breakfast & lunch and 8â¬ for evening dinner we were allowed to eat with the rest of our party. The meals are a help yourself Buffet style so you can eat really as much as you like. There are lots and lots of cats about so be aware if you don't like them. There is entertainment on daily for children and adults. Strolling distance from the beach & McDonald's Our room was cleaned daily apart from Wednesday and Sunday. Friendly staff. More
we landed Sunday morning 5th October 2014, only 5-10 mins from airport, checked in beautiful apartment looking over the pools and beach, very clean, staff very friendly would stay again there, walking distance of restaurants and bars and 5 min taxi ride to Puerto del Carmen, plenty of shops, should try the massage at the hotel worth the money. I was with a group of 34 people for a friends wedding which was held in another hotel.More
Ann O, Castlegregory, Kerry, Ireland
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