ClubHotel Riu Negril

A beachfront setting and a great choice of restaurants come together at the ClubHotel Riu Negril. Plus, it’s having a makeover for 2015.

The ClubHotel Riu Negril is pulled up against the beach, so it’s got front row sea views. If you want to get out and about, Negril’s town centre is less than a 20-minute taxi ride away.

From November 2015, the hotel will have a fresh look that includes a new pool and restaurant, plus modernised rooms.

TripAdvisor Traveller Rating

Based On 3867 reviews

  • Official Rating
  • 3Floors
  • 420Rooms

All Inclusive - Here's what you get

Food

Full Board meals.

Drink

Local and select import alcoholic and soft drinks.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Buffet restaurant

Start your day with a full American breakfast, or visit the cooking station to watch your meal be prepared fresh in front of your eyes. There's a hot and cold buffet lunch, with cooking stations also available. Come evening, tuck into the delicious buffet spread for dinner, or opt for a dish from the cooking station. There's a themed buffet twice a week.

2 outdoor pools

Attached to the swim-up bar, and there's plenty of seating in the water. Sunbeds and parasols are also available. From November 2015, there will be a brand new pool to add to the number.

Evening entertainment programme

There's a wide range of evening entertainment on offer including cabaret, disco, mini-disco and bingo.

Rooms ► View all

double room

These spacious double rooms with their classic feel and warm toned soft furnishings can sleep up to three adults and one child or two adults and two children up to 12 years or they can be sold as a single. There's a sofa, a ceiling fan, liquor dispenser, iron and ironing board, plus Wi-Fi at a charge.

double room with garden view

These spacious double rooms with a garden view and their classic feel with warm toned soft furnishings can sleep up to three adults and one child or two adults and two children up to 12 years. They come with one king-size or two small double beds. There's a ceiling fan, liquor dispenser, iron and ironing board, plus Wi-Fi at a charge.

TripAdvisor Reviews Show more reviews »

Christmas Stay

We booked this Christmas holiday back in 2013. We was told it was up to a very good standard. Everything was as expected. Food, rooms, staff and beach all very good. The hotel is starting to show signs of ware and tear and Is due a refurb soon apparently (staff told us about this). Once the referb has been completed it will be amazing. The beach is by far the best aspect of this Hotel! Absolute amazing! The jerk chicken was Also pretty amazing. Christmas gala dinner was a nice touch and Santa arriving by speed boat was great for the kids. More

Ricki S, Sittingbourne, United Kingdom

Jackie Beckford - Had a lovely stay

Rooms were lovely, food was lovely, staff very friendly. Only downside was that if you are not in blocks 1-2 you are quite a walk away from the restaurants and as there are no tea/coffee facilities in the room if you fancy a cuppa first thing in the morning, you would have to get up and walk approx. 10 mins to the restaurant area! There is also no wifi in the rooms which I would have expected for a hotel like this.More

Jacqueline B, London, United Kingdom

Good and Bad

We visited this resort as a family from December 19th-26th 2014 - Overall: if it is your first time going on an all-inclusive trip to the Caribbean and can visit this resort for a good price you would most likely really enjoy your stay. If you're a seasoned traveler who has been to many different resorts you may not find this one very nice, definitely just an average place to stay. We flew with Sunwing, the way there the airplane was nice, the way back it was an older aircraft, movies did not work, seats were uncomfortable and the flight attendants were useless. The Sunwing staff at the resort were amazing and very helpful as well as always available. - Airport: this resort is quite a ways away from the airport; it took us over two hours when we first arrived due to traffic, so it made for a very long day - Hotel Grounds: always beautiful and well taken care of. We were located in the second building and it was still a little bit of a lengthy walk to get to the dining room and pool area, I couldn't imagine being in the fourth building - Dining: MAJOR downside to this resort! In the main buffet it was difficult to find an unoccupied table and if you did find one it was dirty.. most of the time the staff were quick to clean it however there were some meals when we had to change the table cloth ourselves. It was almost as if the staff were unorganized and there were not enough tables for the amount of guests at the resort. The food was also very bland and did not mix well with our stomachs. - A la Carte: another MAJOR downside. You can only book the a-la-carte dinners two days before, which would be alright if they took more than fifteen or so reservations. Went Tuesday morning at 9am to book for Thursday and it was full. Tried every day of our trip with no success so we ended up not getting to experience the a-la-carte restaurants which was a major let down after eating the bland repetitive buffet food every single meal of every single day - Rooms: average rooms. The rooms are not very big and the double beds are actually attached together which doesn't make for much sleeping space. However, the water pressure and temperature were perfect. The mini fridge and bar were always stocked. Weirdly enough the room keys were actual keys... not swipe cards (and if you lose a key it would cost you $20 to replace). - Beach: beautiful beach views with a lot of beach chairs. Although there are a lot of chairs there are also a lot of guests so you still had to make sure you were early enough, especially if you wanted a spot that was not in the direct sunlight (getting shade was a challenge). There were sand fleas during the sunset, however we never had any problems with them during the day. There were a lot of weeds in the ocean and some places were very rocky. We also seen three people who got stung by a jelly fish. The beach is open to the public so you will get locals trying to sell you stuff ALL day, they are relentless (but they're just trying to make a living so you can't blame them). There is a little bit of shopping just down the beach, however if you're not good at saying no, I wouldn't recommend going that way as you will get hassled. - Pools: we did not spend much time at the pool area however we did find they were quite small compared to other resorts we have been to. The towel hut was located between the pools, you're better off to keep your used towels overnight just in case they run out in the morning which they did most days by 10-11am. - Entertainment/Activities: there were always things to do at the resort as well as off the resort. The entertainment staff did a wonderful job keeping everyone involved no matter what the age. The nightly shows were very well put together. The beach party was a bit of a letdown as it was over by 1030pm and there was nothing else to do that night, otherwise the nightlife was alright. There were also many water sport activities that were available to you throughout the day. - Staff: absolutely AMAZING staff no matter which department they belonged to. The entertainment staff is incredibly friendly and hilarious. The housekeepers do an amazing job. The bar staff are wonderful and quick to serve you. Even the lifeguards went over and above to talk to you and make sure everything was good. If anything, it felt as though the resort was understaffed and did not have enough staff at the bars and buffet which is unfortunate as it results in poorer service and less tips for the staff that do the absolute best they can.More

Kayla P, Sudbury, Canada

Great stay

The staff were incredibly friendly and helpful. We are especially appreciative of Esther who cleaned our rooms and generally made sure we were well looked after (block 3). She was wonderful! The food from the buffet was reasonably good and very good in the restaurants. The beach was beautiful and the water sports equipment was ready available. We really enjoyed the singing bartender in the lobby area who had a very good voice. One suggestion...change the reservation format for the restaurants.More

Sandra20151234, British Columbia, Canada

Some Highs and Some Lows

The resort is an 80-minute drive from the airport with NO TRAFFIC. $100 each way by cab. This visit to the RIU Negril ClubHotel was a family reunion of 29 people. The room: 4 stars. Very clean, enough hot water, A/C worked well, king-sized bed was comfortable, nice balcony and great stocked bar with refrigerator and 5 bottles of liquor on tap. Nicely decorated with many TV stations. Only negatives were the ice machine being broken and NO ELEVATOR. The public areas: 5 stars. Very clean, open and bright. 90 minutes of consecutive free wi-fi each day in the Lobby (bring your device). People constantly cleaning, great lobby bar and comfortable seating and tables. Very friendly staff that will address any problem. 2 nice gift shops with different merchandise. Grounds: 4 stars. Not as elaborate as some all-inclusive resorts but well maintained. The 4th building is quite a hike from the Lobby. Well lit at night and safe walkways. Pool: 4 stars. Both pools were not as large as many all-inclusive resorts and looked a little cloudy at the end of the day, particularly near the swim up bar. No slides or diving boards. Beach: 3 stars. I struggled with the rating of this because some members of our group thought it was great and others did not like it. It was not your typical Caribbean beach. There was a grassy bottom in several places in the water and a lot sea life, some, a little hazardous (two members of our group stepped on sea urchins and a child in our group was stung by a jellyfish) along with sea cucumbers, sting rays, conch and zebra fish. Plenty of trees for shade and generally enough lounge chairs although you had to hunt around for one in the middle of the day because so many rude people will "save" their chairs with a towel and never use them. There were two beach bars for convenience and a jerk chicken shack on the beach that was excellent. The ocean temperature in January was above 80 degrees F and warm enough for everyone to get in. But no wave action because the resort is on Bloody Bay. To the west side on the beach, on the way to the Riu Tropical Palace, is a line of about 80 vendors selling everything from carvings, blankets, cover-ups, purses to wooden pipes and even marijuana. Drinks: 4 stars. Lots of choices for tropical drinks. They were not watered down although most all of the choices of liquor originated in Jamaica. Some people of our group thought that premium and imported liquor should have been available. Wine and sodas served throughout the day. Lots of bees buzzing around all of the bars, both inside and outside, although I was not aware of any stings. The bartenders readily took your drink order with a smile and did not require a tip although some people did that. Food: 2 to 3 stars. The breakfast buffet was excellent with many choices of fruits and juices along with the traditional American fare of made to order eggs and omelets, potatoes, bacon, sausage, sweet rolls, breads, and casseroles. Coffee was served by the waiter and was pretty good. Quality at lunch and dinner was spotty, at best. If you were lucky your selection was freshly made and had an acceptable taste. Even hamburgers and hot dogs were suspect because you questioned how long they were sitting in a big pile. The nachos and guacamole were always great but that's not something you can live on everyday. The first two days the salad lettuce and toppings were great and the rest of the week there was no lettuce at all and little spinach leaves. Lots of salad type casseroles that no one ever touched at lunch. The beef was dry, overcooked and fatty most of the time (at dinner) unless you got lucky, as some of the members of our group did. Italian dishes like lasagna and pizza were devoid of any tomato sauce. There are 3 restaurants that take reservations and seating is limited. We tried all three and did not find that food significantly different from the buffets. My rib-eyed steak at the Steak House was inedible and I don't consider myself a picky eater when it comes to beef. The fish as dry and a bit gamey. The ice cream was great but the cakes were nothing to write home about. Activities: Rated 5. While Negril is pretty isolated, there were still many things to do both at, and away, from the resort. There were scheduled activities like reggae dancing, water aerobics, bingo, beach volleyball along with complimentary non-motorized water sports like paddle boating, kayaking and snorkeling. There was live entertainment every night and the quality was pretty good. We took a day trip by catamaran to Margaritaville, snorkeling, and Ricks Cafe to watch the cliff divers and eventually the sunset. It was a great afternoon and early evening and we went right from there to dinner. Would we come back again? No. If the the rating for the Riu Negril and Riu Montego Bay is the same, then why endure the expensive and long ride to Negril. The resort and area doesn't seem to offer enough to justify the time and dollar premium.More

Lawrence Z, Spring, Texas

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