ClubHotel Riu Negril

A beachfront setting and a great choice of restaurants come together at the ClubHotel Riu Negril. Plus, it’s having a makeover for 2015.

The ClubHotel Riu Negril is pulled up against the beach, so it’s got front row sea views. If you want to get out and about, Negril’s town centre is less than a 20-minute taxi ride away.

From November 2015, the hotel will have a fresh look that includes a new pool and restaurant, plus modernised rooms.

TripAdvisor Traveller Rating

Based On 4249 reviews

  • Official Rating
  • 3Floors
  • 420Rooms

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

All Inclusive - Here's what you get

Food

Full Board meals.

Drink

Local and select import alcoholic and soft drinks.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Buffet restaurant

Start your day with a full American breakfast, or visit the cooking station to watch your meal be prepared fresh in front of your eyes. There's a hot and cold buffet lunch, with cooking stations also available. Come evening, tuck into the delicious buffet spread for dinner, or opt for a dish from the cooking station. There's a themed buffet twice a week.

2 outdoor pools

Attached to the swim-up bar, and there's plenty of seating in the water. Sunbeds and parasols are also available. From November 2015, there will be a brand new pool to add to the number.

Evening entertainment programme

There's a wide range of evening entertainment on offer including cabaret, disco, mini-disco and bingo.

Rooms ► View all

double room

These spacious double rooms with their classic feel and warm toned soft furnishings can sleep up to three adults and one child or two adults and two children up to 12 years. They come with one king-size or two small double beds. There's a ceiling fan, liquor dispenser, iron and ironing board, plus Wi-Fi at a charge. Image shown is the planned appearance.

double room with garden view

These spacious double rooms with a garden view and their classic feel with warm toned soft furnishings can sleep up to three adults and one child or two adults and two children up to 12 years. They come with one king-size or two small double beds. There's a ceiling fan, liquor dispenser, iron and ironing board, plus Wi-Fi at a charge. Image shown is the planned appearance.

TripAdvisor Traveller Reviews Show more reviews »

Not a 1st choice by far

Stayed there 7/13-17/15. Was on the 3rd floor and no one said there was no elevator. For a ocean front room that has a higher price, the value was not there for a room I had to drag my bags to. Nobody explained the meal plan and had to eat at the same buffet every day except 1. Liquor was watered down. Away from things to do outside of the property which isn't their problem but I'm just sayin' :(More

mr t, Sunny Isles Beach, Florida

Worst Trip I ever had

From the time I arrive on July 20th - July 26th, 2015 there was one issue after the other. I thought I was going to enjoy my Anniversary but it was the worst ever. The room smelled like mildew the entire time. Ants all over the suppose to be balcony, The view of the room are horrible. Ocean view is nothing but a tree view because all you can see when looking towards the oceans are trees, not to mention the cats in the hallway act like they are paying guests. Telephone not working, when the cleaning people come to clean the rooms they come with an attitude not to mention that they don't bring clean towels and when asked why they say will be back later and later is after 3 pm almost going into the next day. I saw the clean lady, rinsing the glasses in the bathroom as suppose to actually washing them. They clean everything with one towel, how nasty. There is not a variety of food, same food everyday. I complain to the front desk everyday about things that were wrong all they could say was call your travel agent. How said and I am was right there on the property and they did not to make things right. I requested wake up call at 7:00 am they would not call most of the time and when they did decided to call it will be after & 7 am. If they had clocks in, guests would not have to call for woke up calls, the room are outdated, TV small and does not work...BOTTOM LINE MY ENTIRE TRIP WAS A COMPLETE NIGHTMARE WHICH I DID NOT ENJOY AT ALL, AND AT THE END OF THE DAY THE CLUB HOTEL RIU NEGRIL, GOT MY DAM MONEY. The Riu Chain of Hotel is my favorite Chain of Hotels, but the ClubHotel Riu Negril give the Riu Chain a bad rep.More

Danny1933, Chicago, Illinois

1st Cruise & stay holiday

After reading all the negative things about this hotel we didn't know what to expect, but I can honestly say this was one of the best holidays we have had, beautiful hotel, beautiful beach, very nice staff, good food and plenty of drinks, would love to come back and the hotel should be even better after the planned refurbishment.More

tracey w, Newcastle upon Tyne, United Kingdom

Worst ever

I have visited many resorts in Jamaica, including other Riu properties... ( in other countries as well) This was the worst. The beach and the spa saved the trip. The dining staff was rude and condescending. The rooms were left without supplies like towels and toilet paper. The mini bar was never stocked so there was no water in the room. The key to the door did not work and they did not want to fix until I made an issue if it.... The wifi I paid 50$ for never worked. On a scale of 1-10 They get a -4. .... I would not return I will always love Jamaica but this resort I would not come back to.... Thanks for the worst birthday in 37 years ... More

Avonnyb,

Terrible health hazard

I traveled here with my in-laws, husband, and our four children aged 1-8 during December 2014. This was the worst vacation ever. We were supposed to have a room with one queen bed and two baby beds. Instead we had two full beds and no baby beds. One night my husband woke up with vomiting, etc. It was 3 am I couldn't get anyone to answer the phone at the main desk. After 30 minutes I talked to a receptionist who explained that the hotel doctor was gone and wouldn't be back until 9 am. She could call an ambulance but it would take them 2 hours to arrive from Montego Bay. I was on eggshells the rest of the vacation because our 7 year old has a SEVERE nut allergy. A four hour time frame to be seen by a doctor is unacceptable. If you have any serious health issues I wouldn't stay at this hotel. We were supposed to have family portraits done and the photographer never showed up. No big deal I only told my four kids on the last night that they had to go inside and get ready for pictures that never happened. On Christmas day some idiot thought it would be a great idea to close all the hotel's restaurants except one and cram everyone into an unair-conditioned room. I don't enjoy sweating and listening to my 1 year old scream his head off because of the long line at the buffett.Neither did anyone within earshot of our table. We were never able to reserve a place at the hotel's nicer restaurants. My 7 year old was stung by a jellyfish, I went to the first aid station for them to send me to the towel hut, where they did treat her. Unfortunately for my daughter this ordeal took 20 minutes before she had some relief. THERE ARE NO ELEVATORS. This was quite difficult for my 1 year old and 3 year old disabled child. By the 2nd day we were exhausted from having to carry our kids up and down stairs multiple times a day. One day I was changing clothes with the door locked when a staff member unlocked our door without knocking and walked in to re-stock our mini bar. So the do not disturb sign was promptly put up and remained there for the rest of the vacation. Not sure what a locked door means in Jamaica but in the U.S. it certainly doesn't mean come right in...We were in the 3rd set of hotel rooms. Even with strollers it took 20 minutes to walk to any restaurants, or the towel hut. Speaking of the stupid towel hut I don't understand why there was only one for this large property it was quite a pain to walk from our room to the towel hut back to the section of beach that was appropriate for our kids. By 10 am they were out of clean towels.This hotel claims to be child friendly? No elevators, no doctor on call from 10 pm to 9 am, and a pathetically understaffed kids club? Also a woman was completely nude several employees saw her but obviously didn't care. My older kids were quite confused "Mommy there's a naked lady with granny skin!" Yes no one wants to see that... Especially at a "Family Friendly Resort" All inclusive drinks are cloyingly sweet and all the bartenders (except for Kirkpatrick) don't know how to make any basic mixed drinks.The only time we enjoyed our vacation is when we left this horrid hotel. So to recap- food poisoning, no doctor, jellyfish sting, unreliable understaffed and disorganized staff. My first kids trip to the beach was memorable all right; just not the memories I hoped to make.More

MommasTrippin,

See all 4249 reviews »

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