The ClubHotel Riu Negril is pulled up against the sands of Bloody Bay Beach, so it’s got a front-row seat to the Caribbean Sea. Plus, if you want to get out and about, Negril’s town centre is less than a 20-minute taxi ride from the property.
Most of the action happens around the 2 swimming pools, which come edged with palms. One of the pools has the added luxury of a swim-up bar. And, if you’ve got little guests in tow, there’s a small playground and a paddling pool on offer.
When it comes to food, the buffet restaurant lays on international spreads and regular themed nights. You can choose to go down the à la carte route, too – there’s a gourmet restaurant, a steakhouse and an Italian eatery. Whatever you do, don’t miss the grills on the beach – guests rave about the jerk chicken.
Lastly, the hotel is having a revamp ready for November 2014, and promises to look fresh and modern when it's complete.
Based on 3369 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board meals.
Local and select import alcoholic and soft drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
Start your day with a full American breakfast, or visit the cooking station to watch your meal be prepared fresh in front of your eyes. When you start to get peckish, there's a hot and cold lunch buffet, with cooking stations also available. Come evening, tuck into the delicious buffet spread for dinner, or opt for a dish from the cooking station. The themed buffet put on twice a week keeps things exciting, with a range of dishes on offer to tempt your tastebuds.
2 outdoor pools
Attached to the swim-up bar, and there's plenty of seating in the water. Sunbeds and parasols are also available. From November 2014, there will be a brand new pool to add to the number.
On the beach for lunch 6 times a week.
Rooms ► View all
Double room sleeps up to 3 adults and 1 child or 2 adults and 2 children - can be sold as single. Room also has a sofa, ceiling fan, radio clock, liquor dispenser, iron and ironing board. Wi-Fi is available at a charge.
Junior suite sleeps up to 4 with integrated lounge area with 2 steps between levels, a sofa, ceiling fan, liquor dispenser, iron and ironing board. Wi-Fi is available at a charge.
TripAdvisor Reviews Show more reviews »
Nice place.Probably more like 3.5/4 stars but would return for sure
I stay at RIUs often and this was a mid-sized hotel with all the rooms having at least a partial view of the beach and my 2nd trip to Jamaica in the past 2 years. The resort is spread out, but we stayed in the 2nd building so everything was close. The beach is man made, the water was nice but not the Caribbean blue I saw at the RIU in Ocho Rios. I only ate at the buffet or at the beach cookout but there was always beef, chicken, fish, pork, pasta and tons of fruit, salads, veggies etc. One night the feature was lamb shank which was excellent. I heard the steak house and the gourmet restaurant (ala-carte) was very good from other guests. Two pools, one with a swim up bar. The "Beach Party" and Reggae band entertainment at night was great, the other nights were just ok content wise-- but the performers were really trying to make sure everyone was entertained. Geographically, Ocho Rios is closer to many of the more popular tourist attractions. Highlights *Friendly staff (excellent, top to bottom, always SUPER friendly) *Good food selection but I'm not very picky *clean rooms/stocked with beer, water, soda and liquor *swim up bar that can get a little rowdy in a fun way (other pool is more quiet) *cab ride to Ricks Café ($30-40RT for 2), shopping and Margaritaville ($20) (recommended) *Beach BBQ at lunch *shade at pool and beach (if you want it) Misses- *Spread Out *No direct sunset view - but great sunset view at Ricks or Buffet's Place *Buggy (mosquitos and sand fleas) *chairs at the pool were "taken" by 8:30am (but chairs available on the beach) *the resort is not as well maintained as other RIUs I visit (a few pool tiles missing, some public areas needed painting/better cleaning, pool water cloudy) Overall, a very nice all inclusive.More
David M, Cincinnati, Ohio
Eat, drink, relax and enjoy jamaica man!
We stayed for 12 nights during early April with kids and an elderly grandma for holiday and had trips out to see family as well as trips to the dolphin cove and ys falls. Food - Great, the buffet was a typical Riu set up with a wide variety. The main variation in the buffet was the local jamaican food - which has to be tried - and the meats on offer. There are 3 speciality restaurants steakhouse, gourmet and italian. The steak in the steakhouse wasn't great but the setting and being served was a change from the main buffet. The gourmet restaurant was the pick of the bunch for me and well worth a visit. The italian was pretty good although part of the course is buffet so there's less of the restaurant feel however the kids enjoyed the breads and fries on offer. Drink - Local spirits and local beers are whats on offer which includes appleton and wray and nephew spirits and red stripe beer essentially. There are around 4 bars, reception, pool, beach and above the pool. These are well staffed and I was served quickly on each occasion without tipping which is not the custom in the UK. Further to the bars there is also a mini bar and 4 bottles of spirits in each room which puts drinks within easy access and sets the tone of the hotel to that of a fun party hotel. We only witnessed one person being completely intoxicated and being carried back to their room to sober up, all the guests I met were friendly and nothing got out of hand as this is a family resort. Entertainment - brilliant entertainment team who worked tirelessly and produced some great shows. The beach party night was the pick of the nights with a great band the hotel brought in. The kids mini disco is ok but not great as it's on the main stage but the staff make the kids at ease and have fun activities. Pools - only two, three counting the kids paddling pool. The swim up pool bar wasn't great and didn't look that clean, I'm sure the chlorine levels were low however further away from this and within the same pool there is a spa pool which the kids enjoyed. The swim up pool bar for me is the loudest and rowdiest area in the hotel but again nothing out of hand. The other pool however is really good, much cleaner and more chilled out for the kids to play on lilos and with the mock waterfall. Beach - apparently this is man made but they did a great job as I would never have noticed. It really is a good clean beach and you can make sand castles on the beach as there is plenty of sand away from the sea. I did get bitten during my stay probably from the beach, but on the days I used insect replellant I was fine, the bites were not unbearable and cleared up quickly. Regarding smoking people do smoke on the beach and in reception but I never found this unbearable. Of course marijuanna is also on offer - this is jamaica - and can be easily acquired however it is illegal to smoke and security guards do keep a check of activities to ensure the status quo is not upset. People do sell things on the beach but they are only permitted to sell and talk to guests near to the sea so to avoid this you can stay further away from the sea. We didn't do this and didn't find the beach sellers a problem. TV - Who goes on holiday to watch tv? Very few. However, I did want to catch up with the english premier league football and see some of the games. The tv's in the room do not show live matches, I caught a spurs game which was repeated during my stay but that was all. They do show champions league games however. The best place to watch live english premier league football games is in Margaritaville which is a bar on 7mile beach, it's a 5-10mins taxi drive away and has around 8 flat screen tvs, free entry so just relax and have a beer. For me if you visit this Riu and want to check out 7mile this is the best spot to visit even if you don't like football. We went with the kids to watch the liverpool v man city game, kids and wife on the beach relaxing while I checked out the game indoors brilliant! Family - kids play area and small paddling pool is adequate but bring along a lilo or some beach toys for the kids. We had a buggy and wheel chair for my grandma who stayed 3 nights, there are good access points to move around the hotel apart from there being no lift if you're not on the ground floor. Guests are friendly and we had no major issues, only on one night were we awoken by a drunken guest talking to her friend loudly for about 10mins apart from that it was quiet and no issues. We were in the block 3000s, I think 3000s to 4000s are much quieter as they are further away from the main reception and evening entertainment. Security - this was a big concern before we stayed at this Riu as we read some terrible reviews regarding security. We had no issues on our holiday but I can see how this could possibly happen if you do leave your balcony doors open at night, you wouldn't do this at home so why on holiday? Security do patrol the beach and the rooms and even entered our room to warn us as we left our front door unlocked by accident. WiFi - this is the biggest let down, reception should have all day wifi access but all they give is 90mins free access. Room access is available at 15$ a day. I think the trade off here was the drinks in the room. So if you want to unwind and switch off this is a good excuse. Star rating - this hotel is rated 5 stars and I think after the refurb it will be a true 5 star hotel but at the moment I'd rate it as a good 4 star hotel due to the swim bar pool conditions and outdated fixtures and fittings. However that's why this is a cheap holiday all things considered. Overall this was a great holiday and this hotel is well worth it for the price. We did visit Riu palace as well which for the money didn't seem as great as I thought it would be. I only visited the main pool which was small, smaller than either of the 2 club riu pools and the beach which was nice but there were far fewer shaded spots and the distance to the sea from the hotel was around double the club Riu Negril. I'm not sure what else is on offer at the palace but for the price you can't go wrong with ClubHotel Riu Negril.More
Stolen phone and constant hassles on the beach
We were bothered to buy souvenirs and drugs 5 to 6 times a day on the hotel beach, not my idea of a quiet day on the beach. My phone was stolen out of my room, the hotel manage did nothing about this and stated that could not of happened. I would not ever stay at a Riu Resort again! So glad to be a timeshare owner through Starwood vacations instead of a company like RiuMore
We stayed at Riu March 31-7th. Over all it was good. Check in was quick and easy. We traveled with another couple. I had sent an e-mail requesting to be together in Building two bottom floor. It exactly what we got. Great ocean view. It was ocean front. Ocean view is different. Room was clean. No problems. Had a bar dispenser. We did have to call to get it refilled. They only filled it twice that week. But there was not shortage of drinks. A coffee maker in room would have been better. Long walk to get coffee in morning. Room was quiet, and could not here noise from other gests. Food was great. Ala carts not so great. some sections of beach were a little weedy. main beach was ok. calm and shallow. I received lots of bug bites. my wife did not. property was well kept, and very nice. Day trips: We went on the catamaran the wild thing, and had a great time. Snorkeling, and ricks café. We got a cab driver to give us a tour of Negril. It was better than going in a bus, and cheaper. But they will take you to the most expensive shops there are. Good time would go back. rate it at a 4.5 starMore
Maninmotion_10, Orangeville, Ontario, canada
Awkward Anniversary With RIU 4/15 - 4/21
We booked a trip here as a last minute idea to celebrate our 4th wedding anniversary on April 17th. Given more time to prepare and plan for this trip, I would have researched travel destinations more thoroughly and definitely made a different decision other than the RIU Club Hotel in Negril. I read all the way through Sheri M’s rating from Columbus, OH and it is absolutely 100% accurate. You will not find warm and fuzzy greetings from the staff at the RIU, you will be asked to fend for yourself for food and drinks, and the entertainment staff as well as a majority of the RIU staff in general will be loud, rude, and just plain unpleasant to be around. First, we started our trip on the 16th with a 4:30AM wake up call for our 7:15AM flight from Columbus to Atlanta. We arrived in Atlanta with no issues and waited out our small layover to fly into Montego Bay. Once we arrived into Montego Bay, we made it through customs and the airport fairly quickly given the fact that we sat in the extreme last row of our large airplane. We found our bus group to the airport relatively easily as well, but had to wait almost an hour for our bus to fill up. We were promised a “scenic” bus tour for approximately an hour from Montego Bay to Negril. The only thing really scenic about the trip was the view of the water for the first curve or two. The rest of the roads were very small, busy, and full of kids walking the streets on both sides from school. Our driver gave some city highlights on the way in, but found it necessary to interrupt himself by beeping the horn at various drivers and pedestrians on the road. After almost two hours, we finally made it to the RIU. When we pulled up to the steps, my first thoughts were, “this is it?” We have stayed at one other all-inclusive resort in Cancun, Mexico and when we first pulled up there, the entrance overwhelmed us and we were immediately greeted with a drink and cold towel. The entrance to the RIU seemed very dark and uninviting. No one smiled at us at the front desk when we walked in either. We gave them our names and they took a long time to come back to us with any kind of information. We eventually discovered that they could not find our names on their reservation list. They took us to a small table off to the side where they finally offered us fruit punch to drink and contacted our travel agency. About 45 minutes later, with an old school key in hand, we headed off to our room with a bell hop. As soon as the bell hop opened the door to our room, the odor of the room overtook us as well as the extremely loud air conditioner. We immediately noticed that we did not receive the king bed we were promised for our anniversary package. Instead, they took the liberty of making two full size beds separately then shoving them together. We went on a cruise before and at least a cruise ship attempts to conceal the fact that they put two twin size beds together to make one bed. Once we informed the bell hop of the bed issue, he told us that we would need to check with the service desk. So, we called the service desk and they told us that we would need to come back to the service area, pick up a key to a new room, and check it out before we decided to take it. Once we walked the country mile from our room to the service desk, they reminded us that they are at 106% capacity and rooms were difficult to come by. Our new room was two buildings further out than our previous room. This room had a king size bed, view of the road beside the resort. The only problem was that the air conditioner wasn’t working. The room was extremely warm as the temperature outside hovered around 90+ with the heat index. We called the service desk back saying that we would accept the room if they addressed the air conditioner. They promised to do that and move our things while we went to eat. After we finished eating, we stopped by the service desk once again to hear that the air conditioner was “working, but not super cool.” So, once again, we needed to check the room out to see if we wanted to stay there. We walked all the way back to the room and it was not any colder than it was when we were there a few minutes ago. We called the service desk back and told them we would just settle for our previous room. Well, that one might not be available because they reminded us again that they were at 106% capacity. We were told to gather our things and a bell hop would meet us in the middle with a new key. We packed up our bags once again and at least two bell hops passed us with no other guests with them, but did not help us. By the time we made it back to our previous building, we met up with another bell hop pushing an empty cart. He was not there to help us either, but at least offered to call the service desk on his phone to assist us. He made the effort to walk the rest of the way to the service desk, get our new room key, and come back to help us. He told us that we would be able to switch to a room with a king bed the next day. Yeah, that never happened. So, we arrived at the resort around 4PM and finally settled into our room around 7:00PM. We walked back up to the main stage and found a seat around the bar area. My husband and I ordered our first drinks of the day and about 20 minutes later if that, my husband immediately threw up on the concrete. There were no workers in the area to be found so I went back up to the bar area and asked for a couple waters for him to drink. I took those back to the table and helped him get to the restroom. When I went back up to the bar to ask for a towel, the bartender gave me a rude look and asked why I needed a towel. With other guests enjoying drinks close by, I tried to spare the details for the sake of their enjoyment, so the bartender grudgingly handed me a towel, but told me I needed to bring it right back. I cleaned up the mess the best I could and took the towel back to the bartender as instructed. He asked me what was on the towel and I had to tell him in front of these same guests. Then, he told me he didn’t want the towel back. Well, I didn’t think he would, but he was adamant that I bring the towel back and I didn’t want to get in trouble or be charged for something. We walked the country mile back to our room again and I helped my husband settle in the best I could. He told me that he felt fine, but whatever was in the drink he received immediately made him sick to his stomach. My husband spent the rest of the night in bed and I listened to live music and watched a cheesy circus show by myself. So, that was our first day. We made the best of the sunshine and every day after that dreadful first day. The rest of the trip from a service standpoint was just more of the first day. We met literally one person at the front desk, one bell hop, one entertainment worker, and one server during our stay that greeted us with a smile every time, always helped us with what we needed, and made us feel appreciated. The rest of the staff across the board was extremely rude and totally opposite of what I expected from prior all inclusive experience and from this resort. We expected the entertainment staff to be engaged in the various activities of the day and for music to be playing almost all day long. In reality, they played music for a few hours in the morning and frequently interrupted songs to make announcements into the microphone that came across distorted. As far as the nightly entertainment shows, they were just okay and the entertainment crew wasted a lot of time with a pre-show that consisted of them constantly interrupting the activity to ask both the crowd or contestants, “what the hell was wrong with them,” because they were either not clapping enough or engaged. I found that approach very rude and off putting. We did take advantage of the catamaran tour that the boating company on the resort offered. It was $50 a person and probably the best part of our entire trip. We were promised the best sunset views from our resort, but a small island just past the resort, blocked the actual view of the sunset. This catamaran tour allowed us to see the best view of the sunset for sure. The workers on the boat were far more entertaining and friendly than the entertainment crew of the resort and the entire staff at the RIU. As far as the food goes, the buffets lacked variety from day to day and were poorly organized. If you wanted to eat in a nicer restaurant atmosphere, you had to book those venues two days in advance. We arrived on Wednesday and could not plan something nicer than a buffet for our anniversary dinner on Thursday. That was truly disappointing much like the quality of food. I actually broke out in small hives on Thursday shortly after eating some rice. The next day, they served similar rice with a sign that said it contained fish. I am allergic to fish and would have appreciated this same signage the night before during dinner. The beach area was cluttered with trash and vendors constantly harassed us to buy different items the closer we sat to the water. I saw several people in what appeared to be RIU security uniforms and they just seemed to watch the vendors instead of asking them to relocate. In summary, this resort looks dated from the entrance all the way through. The layout is confusing and not conducive for a relaxing stay. The rooms need major renovating as they are still using small picture tube televisions and large room keys. The garden view rooms really just look out to grass and into the rooms of the other side of the building. The housekeeping staff will not keep the room stock with towels or drinks in the mini bar. There are so many reasons why the resort has not displayed any awards after 2006. Please do yourself a favor and pick another location for vacation. You will be really thankful that you did. I promise. I am not one to complain, but this trip really bothered us. Sincerely, Confused Luxury VacationerMore
Elizabeth S, Ashville, Ohio
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