Pools, a splash park, a bumper activities list, and loads of restaurants – this place has got the lot. It’s right on the beach, too.
This beachfront hotel ticks all the right boxes, with a great pool scene, 5 restaurants and a giant Aerial Adventure course. There are sports like kayaking, tennis and football as well.
Apartments received a makeover for summer 2014, so they’re in tip-top condition. They’re nice and big, too, with a lounge, kitchenette and outside space.
TripAdvisor Traveller Rating
Based On 1928 reviews
- Lifts: 1 which runs from reception to restaurant only
The ultimate family holiday
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
- 'HV Live' entertainment, exclusive to Holiday Villages
All Inclusive - Here's what you get
Full Board buffet meals. 1 visit per stay to the grill, Tex Mex and La Bambola pizza & pasta restaurants. Snacks 10.30-17.00. Ice-cream 10.30-18.00.
Unlimited local alcoholic and non-alcoholic drinks including beer, wine, soft drinks and water 10.30-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
First Choice Kids' Clubs
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, karaoke, cabaret and colourful shows.
Lessons by ASA-qualified teachers. For quicker results you can go private. Our Academies are for ages 3 to adult. Places on all three are hot property so get in quick.
Rooms ► View all
superior 1-bedroom apartment
Superior 1-bedroom apartment sleeps up to 3 adults or 2 adults and 2 children with upgraded furnishings, TV, DVD player, bathrobe, slippers and 1 spa visit per adult per stay. Kitchenette comes complete with a microwave and kettle. Air-conditioning is also available - deposit payable for remote control. Image shown is the planned appearance.
These roomy 3-bedroom apartments can sleep up to 7 adults and 1 child. They come with a kitchenette that's kitted out with a microwave, fridge and kettle. Just so you know there's deposit payable for the air-con remote control. Image shown is the planned appearance.
TripAdvisor Traveller Reviews Show more reviews »
What a holiday should be
We visited this hotel with my in laws in the first week of March and had a fantastic time. My wife and I have been here on 3 previous occasions and it was her parents 2nd visit. From being recognised by the receptionist at check in to the assistant manager putting fresh fruit and wine in our apartments the service was second to none. Javier has moulded a very special team here and everyone from the manager to the cleaning and grounds staff always greet you with a smile. There is always something good to eat, the salad bar is always excellent, the house wines always more than quaffable and breakfasts are a treat..Salec in the lunch buffet and Blue Moon bar at night always had us in stitches and Mahmood at breakfast and evening meals could not do more. Thank you all. We will see you all soonMore
Y5108RDJohnL, Birmingham, United Kingdom
Definitely for young families
We chose this resort for some winter sun and the apartments appealed to us (Two mums and two sons aged 9). We were all inclusive but chose these apartments because of the extra space. On arrival we found we had been allocated an upper floor (which we prefer) but unfortunately our room backed on to the car park and the bottle banks! Very noisy when the bars shut and early morning when the bin lorries arrived! It was extremely windy during our stay so luckily as the week went on the howling wind drowned out the noise from the bins! The apartments themselves are set out in lovely grounds and the view from the balcony was wonderful. The apartments are clean and spacious however we did not have a bath - not great when my son arrived with an ear infection! As we arrived late evening we went to the 'adult' restaurant on the first night but found it dark and unwelcoming. We ate in the family restaurant after that whenever we could and in the snack bar at lunch time which had lovely views out to sea. We had one evening meal in the seafront tapas bar included in our stay which we thought was fantastic. The staff were wonderful. We were however disappointed in the meal in the 'Green and Grill' as we thought we would have had waiter service but it was just another buffet. We had issues on the Thursday - major Scandanavian changeover day - as the cleaners did not get to us until around 8pm. We needed clean towels to shower before our evening meal and it took 5 trips to reception to get them (we knew the cleaners didn't work Friday!). The lady on reception was not very helpful and everything seemed to be a hassle. We did not go to the Moon Bar but used the Sports bar - our children were too old for the entertainment on offer in the Moon Bar! The guy behind the bar in the Sports Bar was absolutely brilliant - so much so that the kids insisted on leaving him a tip themselves along with ours. We did have plenty of choice of sunbeds around the pool but it was apparently the coldest February for 15 years. I am not sure that the pool area would be big enough in summer when the apartments are fully occupied. The WiFi is terrible! Overall I would recommend this resort to families with small children but watch out for the incredibly badly behaved Scandanavian children who do not seem able to sit and eat a meal without climbing all around the restaurant.More
Amanda H, Doncaster, United Kingdom
not for couples
we have just come back from a weeks stay here it was supposed to be a relaxing holiday for me as id had pneumonia and needed recuperation and my 30th wedding anniversary it was over run with pre school kids from babies to 5 years all in nappies screaming . crying . all the resturants were noisy with kids screaming food chucked on the floor the poor staff were kept well busy it was like brands hatch with buggies cluttering the entrances to the restaurants. theres no where for adults to go and have a relaxing drink to get away from it all .. the moon bar was packed with yes youve guessed it screaming kids amature entertainment and .plastic chairs . just no respite . access to the pools is minimal as they were all occupied with families with blow up lilo's we did use the welness center pool but we didnt pay good money to be indoors the staff were very friendly the resort is a lovely one and very clean its a credit to the staff beautifully kept personally we wont be going back and will NOT recommend it adult friends so be aware ITS NOT FOR ADULTS ONLYMore
annguiry, Torquay, United Kingdom
Great Hotel for young families
We spent two weeks at the the start of March with our two children (3 years and 19 months). A fantastic holiday. We hired a car from the airport and the drive took approx 30 minutes. Check in was fast and easy. You get the option to hire a remote for the A/C at a refundable deposit of 10â¬. Also get the option of a safe which costs 15â¬ per week. This is not refundable and slightly dissappointing in that aspect. We booked a standard room, but on arrival were given Bungalow 22 which is more spacious than a standard room. It was situated on the far side of the complex but easy to navigate, even with luggage and a buggy. It did have 4/5 stairs to get onto the terrace/door but was not really an issue. The room was great; recently renovated and furnished. It had everything we needed. A hairdryer, microwave, fridge, kettle, TV (with BBC1, ITV, Sky Sports 1, plus a few other English channels). The travel cot was brand new with a thick soft matress. There were two single beds in the bedroom, pushed together to make a double. The living room had two large sofas which we pushed together to form a double. The only downside, as many have said previously, was the door does not lock from the inside. Our girls could simply open the front door by pulling the handle down. Nobody can get in from the outside though. When the door is closed you need a key card to open from the outside. We took no beach towels and hired from the shop at a reundable cost of 10â¬ per towel. You can get fresh towels a few times each week. There is also a launderette on site. Tokens are available in reception at a cost of 3.50â¬ per wash. You need to provide your own detergent but it is fine for mid week freshen up. The location is fantastic. The beach is 30 seconds from the complex and is very picturesque. Lovely sand and shallow water that gently gets deeper. We bought an inflatable boat and took our girls out 10 metres to feed the fish as they are everywhere!! There are two supermarkets on the front that have some basics. Nappies and wet wipes are available but are expensive. If you have a car, it is much better to visit Lidl or the big HyperDino near Arrecife. The complex is built on a natural slope from the beach up but we had no issues with the buggy as there are ramps throughout. The mainpool by reception was fairly chilly as was the pool with the slides, so much so that we did not see any children use the slides in two weeks. The two small paddling pools for toddlers were lovely and warm. There is then a Mickey pool by the quiet area. This was again pretty cold and no children using it. The next main pool was a lovely temperature. Lots of children, toddlers and babies here. There is also another paddling pool which was warm. The water temperature was our main concern but our girls loved the warmer pools. There are loungers but not loads, and often full by 10am. There is a pool bar by the 2nd pool that is staffed and a freezer full of ice cream for the children! The main two restaurants are above and below reception. Both serve the same food, just slightly different settings. The downstairs restaurant was mainly families whilst upstairs couples or families with older children. Food was good and quite varied although we were a bit tired of it after 2 weeks. We had no complaints though. Lunch is also available in the Bar and Grill near the main pool. They do burgers, hotdogs, pizza, plus pastas, salads and other things. You get given a booking at the Tapas bar on the sea front for one evening and also the Bar and Grill for one night. The Tapas bar offers a few childrens meals whilst the adults get treated to everything. It comes out in courses, finishing with a huge steak and chips! Certainly not like any tapas bar I have eaten in. It was very good though. The evening in the Bar and Grill was very good too. Great steak, ribs and seafood choices. Both were excellent. There a few other restaurants on and around the complex but are not included in the all inclusive. There is an asian restaurant plus a steak restaurant. We never tried these though. First Choice ran kids club for 3 years+ and our daughter loved it the few times she went. The ladies running it were all English and it was a very safe environment. There were things happening all day varying from exercise classes for adults, to the local childrens entertainment team keeping the children amused. The main shows started at 7.30 in the Moon Bar. The first hour was all children and family fun, with a mini disco plus regular shows from Charlie and Coco, the Blue Village clowns. Our girls loved it. If you want a seat near the front it is worth getting there just after 7pm. We cannot comment on the main shows as we left each night after the childrens show. We would back to our room via the Atlantic Bar to get a drink. It is a large bar/club but was empty every night. Great if you want a cocktail well made, but no atmosphere or company here. If there was entertainment in here too it could be great. The staff were all great, friendly and helpful. There is a lack of baby changing facilities. None of the toilets have a table to change on so worth carry a towel/travel mat to put down. There is a baby room near the shop that has some toys, changing facilities and feeding area but it would be nice if there was a fold down changing table in the toilets. Overall, we had a great holiday. Hotel was fantastic, food was great, room was great, staff were excellent. We would highly recommend this hotel to anybody with children.More
Ibbz89, Cardiff, United Kingdom
Our favourite family holiday destination
We have been to this hotel on five previous occasions the last being in October 14. It's in a lovely setting right on the beach with plenty of long walks and things to do with the family. We have always found the restaurants to be lovely including the Al a carte. the green and grill served up amazing steaks and we were offered more if you could fit anymore in!! The entertainment was fine but didn't really use it much on the last visit as we were travelling with a young child but there was plenty for my eleven year old to do. What makes this hotel a pleasure to return to is the friendly and ever so helpful local staff. Special thanks to Juan and Nando in the Green and Grill , Mahmoud in the El Chef and Lamine in the Blue Moon bar who welcome us back every year. The hotel is well maintened and clean I would suggest to anyone that dislikes kids at a family orientated hotel that a couples hotel is probably better for you rather than moan! Keep up the good work we look forward to returning again in the futureMore
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The Holiday Village programme runs between May-Oct. Please see Holiday Villages in the A-Z Guide for more information.
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
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