Pools, a splash park, a bumper activities list, and loads of restaurants – this place has got the lot. It’s right on the beach, too.
This beachfront hotel ticks all the right boxes, with a great pool scene, 5 restaurants and a giant Aerial Adventure course. There are sports like kayaking, tennis and football as well.
Apartments received a makeover for summer 2014, so they’re in tip-top condition. They’re nice and big, too, with a lounge, kitchenette and outside space.
TripAdvisor Traveller Rating
Based On 2528 reviews
- Lifts: 1 which runs from reception to restaurant only
The ultimate action-packed holiday
- Aerial Adventure high ropes courses
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
All Inclusive - Here's what you get
Full Board buffet meals. 1 visit per stay to the grill, Tex Mex and La Bambola pizza & pasta restaurants. Snacks 10.30-17.00. Ice-cream 10.30-18.00.
Unlimited local alcoholic and non-alcoholic drinks including beer, wine, soft drinks and water 10.30-24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
First Choice Kids' Clubs
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
This pool is ideal for small kids to splash around in. And it even has a climbing frame, slide and a water feature.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, karaoke, cabaret and colourful shows.
Rooms ► View all
superior 1 bedroom apartment with limited sea view and balcony
This superior 1-bedroom apartment has room for up to 4 people with a twin bedroom and a sofa-bed suitable for 1 adult or 2 children. Your apartment will include a balcony terrace outside where you can enjoy a limited sea view. Superior rooms have upgraded furnishings, flatscreen TV, DVD player, bathrobe, slippers and 1 spa visit per adult per stay - plus there's a kitchenette and a lounge. Just so you know you can request air-conditioning* and Wi-Fi* in resort.
1 bedroom apartment with terrace
These 1-bedroom apartments include a terrace for that extra room outdoors. Your apartment will come with a twin bedroom and lounge with 2 sofa-beds. You'll also find a TV and a kitchenette complete with a microwave and kettle. Just so you know you'll be able to request air-conditioning* and Wi-Fi* in resort.
TripAdvisor Traveller Reviews Show more reviews »
Flew out to here on the 4th September and was really worried about the negative reviews but to be fair the faults of this hotel are around the size of the swimming pool and that it was fairly cold, also the entertainment was pretty shocking but the children loved it and being a family holiday that's what you should expect being a family hotel and you always get the odd inconsiderate guests! The hotel itself is lovely and our room was lovely with a perfect sea view of feurtaventura and flamingo beach. The beach is beautiful and just a short walk from the hotel, playa Blanca centre not far away either, beautiful walk along the promenade, ended up walking to rubicon marina and having an ice cream in lanis, I can honestly say it's well worth the walk there and back to get rid of that ice cream! Yes you do have to pay 10 euros for towels which was a bit of a shock as usually on other holidays we have been on you get given a towel card to use whilst at the beach or at the pool side but keep your receipts as you get it back when you return the towels, just make sure you allow for this out of your spending money if you have a large family. Quality of the food was great and plenty to choose from as a family we never had any complaints. A la crate restaurants were lovely, tavern by the sea was delicious and I recommend the steak! Staff work damn hard to make sure your holiday is going smoothly and the waiters/waitresses work around the clock. The children's activity team are very good with the children And work really hard to get people going to take part in activities but when it comes to the evening entertainment it was pretty shocking but like I said the children love it and as long as my daughter enjoyed it I was happy! The resort reps Jordan, Lyndsey and Sophie are very good and made us feel welcome wasn't a day gone by where we wouldn't stop and have a chat with them, they work hard all day at times. Even on a Wednesday they did a Disney act and it was hilarious! I can imagine that in the height of the summer season the resort is absolutely manic and it is not really equipped for a holiday village status, this was my third holiday village and compared to the others it didn't quite meet the expectation so can understand why Thomson have pulled it from October, still enjoyed our holiday though and other people's negatives didn't have an impact on our holiday, feel like some people like to moan for the sake of it ! However we would return in the future as Lanzarote is a beautiful island and this was our third visit. Please don't let others negative reviews impact your holiday I'm not shy in saying when something is bad but this place really is lovely.More
A holiday for family full of kids and humour- utilize what's on offer for the best holiday-4*?...More like 3*
From speaking to the travel agent in chesterfield (Cindy) to meeting and being greeted by members within the resort with a First Choice shirt on, to the entertainment team in the Blue Moon, We felt everything was to hand and felt the efficiency was there. I wanted to mention the individuals that helped contribute to this, Jack, Freya, Elly, Ellis, Francesca, Craig, John and all members within the creche areas aged 3-8yrs old, can honestly say, without them, this holiday wouldn't have been half as good as it was. There Professionalism, etiquette, honesty and composure in almost everything they did was truly the centerpiece of our holiday. The water Polo, the Man O Man competition (which I won BTW;) the little boat activities for the younger kids, all of it.. Felt like a genuine resort offering what couples with kids and even younger couples could get involved in and enjoy if these activities was given a chance. Ok, a few things to mention here, though perhaps nit picking, we found the same comments floating around and thought it worth mentioning and though it didn't damage our holiday, it didn't seem as professional as we'd had thought. Ok, so first thing to bring up for future holiday families was the information about our morning welcome meeting information on the letters given to us on the bus was not very clear. Considering our holiday resort was called the flamingo beach resort, we couldn't find this on the list. After someone eventually asking, we found out then that our holiday resort is also known as the Holiday Village. This being a bit clearer would have saved a few worried heads on the bus after receiving this. We would have also have liked designated seats on the bus as I was obviously with my 8 year old daughter and my girlfriend and due to how rude people were sitting on the bus, we had to all split up over the bus. It wasn't until one kind gentleman lept out his seat for me to take so at least I could sit with my daughter at least, again this may save silly confrontations. Going on from that, when we went to the morning welcome meeting, it was not clear enough of its destination and wasn't until we went into reception and asked where it was that we was pointed to go to the blue moon. Maybe a fault on our part a tad, but this just shows how clear it was, not very.. We wanted to mention that we found First Choice staff, namely Gavin (in charge of the entertainment team?) and the older lady with glasses (also in charge of entertainment? or the pool staff may be?) made very unnecessary and out of place comments to other members of the team in front of the audience and thought this was very unprofessional and was very belittling to the team they were making the comments to. We felt very sorry for one group that the older manager made when the small group of girls lite up by glow sticks taking part in a dance off for the Tommys charity event, for the lady (who was a judge) did nothing but genuinely insult how long it took them to practice their routine, the crowd even went quiet because it felt like an interrogation as to what were they doing for the rest of the time then because there's no way all that time they had to practice their dance moves that it took that long. Out of order. Secondly, Gavin works hard clearly, and though he looks in pain or confused half the time during dancing routines, we credit his effort though others look way more comfortable and professional than he does, Jack, Francesca and Linsey being some, Gavin also made numerous innuendos about people and was clearly making a personal insults to them. We did not enjoy these moments at all, but there was 11 days of our holiday, and these things were few and far between, and though they happened and feel the shouldn't have, the show must go on. The room given was genuinely perhaps one of the best we could have been given. Room 30C. 10 Yards from the gate to the Beach front, Sublime and extremely grateful for that. The issues I wanted to raise here were perhaps a bit more serious and was upset at these silly cracks (persa) in the holiday but these were more were maintenance based and was a shame to see. The gate mechanism was broken and hanging off, so trying to close the gate was a pain as you had to manually move it and push it in to then pull it too for it to close. The door to the room was also stuck on the bottom of the door every time, so you had to almost kick it every time you opened it to get it open. There was visible holes with wiring coming out behind the bed which was for the decorative lighting, surely they could have made a neater job (?) also why would you put a smoke alarm or some kind of mechanism in the 2 rooms you have beds in that FLASH with a red light? I get and thank for the concern, BUT Lighting up a small part of the ceiling AT NIGHT? Sounds petty but here you're tired and want to goto sleep and all you can see is a red light flashing above your head, it's definitely a question as to why? (there was also a loud noise happening like an electrical buzzing every 10 seconds, that together with the light did get on our nerves-it was only for the noise not happening EVERY night that we stayed in the same room and did not request a move) The typical issues with batteries for the remote and the backing not being there as well but this seems to be everywhere we go, though worth a mention. TV reception not great either but we was barely in the room. Quality checks should be made really to eliminate these silly things for future reference. For a 4 star Resort, these issues was out of place for sure. The main pool area was FULL of black bits. When you go in the pool, you can feel yourself kicking them up from the bottom of the pool, and then if you have goggles, you can clearly see them floating around. I was like what are these things? on looking closer, I found around the whole pool area like a black mold of some sort, and this looks like it's coming from the outside of the pool where it recycles itself back into the water. so essentially the moulds growing on the outside and is filtered INTO the pool with these black bits. (I never once saw someone cleaning the pool with like a hoover type mechanism like I had seen at other resorts. on seeing this (4 or 5 days in when I really noticed it as my eyes were thrashing from swimming in there and my ears started to get blocked and then got sore and swollen) and then noticing that the area the black bits are, there is numerous broken openings to the recycling parts of the pool, just waiting for little kids feets to trip over or hurt. I pointed this out and was sort of temporarily repaired not rectified. This did seem to be a common issue as they were only plastic and could see they sink when trood on. Also, If you're going to say reserving sunbeds with a towel is not permitted, act on it. We admit to doing this also though as we found on trying to do the right thing got you know where but at the back in the corner of where you didn't want to be because everyone reserved the sunbeds and the honest ones were the ones to suffer. We did the right thing for 3 days in then had had enough by then and joined the parade. Considering it was a 4 star resort, there was no drinks menu in the blue moon, the tables and chairs were hard wearing uncomfortable and clearly was for wear and tear saving purposes and not for comfort, which was a shame. We didn't understand why the good food had to be pre booked with a card only on selected days, a 4 star resort should accommodate quality food 24/7, not if and when. The daily food did get repetitive and 3 days before we left, there was a massive outbreak of sickness. We saw 3 young kids throw up 3 nights before we was going home and heard as the days went on the amount of people that caught it. We did catch this too as we left. which was a shame. The football area had broken fences around it, meaning the football would go under it into the road, spoiling the game and the activity tbh, and why do they still have carpet and sand as a football pitch? this is the 21st century? Rubber crumb equivalent should be statutory for the comfort and safety of people playing on here. The toilets smelt like a typical spanish toilet, but why? it was clean? entering down a dark hall way to go, to be greeted with a sewage smell, is uncalled for for a 4 star resort, there are cheap solutions to this but seems neglected to rectify. Though we understand its a family resort with plenty of kids, would it hurt to have table clothes to make breakfast, lunch and dinner, a slightly nicer place to be. Though these things some more serious and upsetting than others, REGARDLESS of all these things, simply from Jack, fran, linsey, Freya, Elly, Ellis, Creche team, they seemed to pull us through these "cracks" and say let's get on with it and enjoy our time there. This is a holiday for people with a family full of kids and humour to boot. utilise and take in what's on offer with the Kids Creches, Pool activities, and dancing entertainments sessions at the Blue Moon and you will enjoy your holiday as much as we enjoyed ours. On inspection you can easily find faults structurally with the accommodation and pool areas etc, but taking this into account, depending how much you get the holiday for and for when, this holiday COULD be a bargain and make great memories for you, the kids and the whole family if you get involved with what's on offer. The beach is a short walk away, with excursions to hand at reception for the adventure groups. Playa blanca being a short walk away to the harbour, worth a visit just to see the fish if anything. Resort a 4 star? More like a solid 3. Volcano excursion was definitely worth a visit. If you're scared of heights and don't like camels, I suggest giving it a miss, for everyone else, enjoy the hilltops, the wine, the camel rides, the history and sights of the still active Volcanoes at timanfaya.More
Nice hotel, but wrong holiday for us
I'll try to be fair in this review, we made the wrong choice of holiday here. The hotel was clean, nice, with friendly staff and good facilities, and it was close to the beach. The beach was lovely, nice shallow water for kids and only a short walk back to the bars to get AI drinks. At 12Euros for sun loungers and parasol we didn't bother. We thought that being a Holiday Village this would have lots to do for our 10 yo son. However, the pool was tiny and cold (even though it was 30 degrees) and the over enthusiastic entertainments staff made it hell on earth by not giving a second of peace. If you don't want to have fun their way, then you need to be out of ear shot at the megaphones! The kids club had some good activities but the rooms were grim, small and hidden away. The Ropes Activity was brilliant but due to staff shortages it wasn't running again to have another go. Meals - this was hit and miss. You get 4 vouchers for meals in other restaurants, and the meal in Taverna by the Sea was amazing. The Tex Mex place was horrific. The buffet restaurant had reasonable food for each meal and a good variety of different dishes, but the number of kids running round made it unbearable, and it was so hot in there. Frequently we would be stood looking for a table as kids ran into us and generally screamed at the top of their voices. This holiday really depends on what you want. It wasn't for us and we wouldn't go to a Holiday Village again. If First Choice pulled out and the reps left, we'd happily go back there as it was a lovely location and nice, clean rooms etc.More
Emma H, 187048
Lovely family holiday
We visited here last week, myself, hubby and our 3 year old. We arrived in the dark so didn't really get a good feel for the place.. You don't get shown to your room, or help with your bags- which is much needed after a long journey. We were advised that they would open the restaurant at 10pm with a cold buffet on- it was only 8.30 and there was no way our 3 year old would have lasted. We nipped down to the buffet and asked if we could quickly get a table (they close at 9) and they let us in. Waking up the next day- we did set an alarm after seeing previous reviews about sunbeds being taken, and everything looked much better- we were in room 60A so overlooked the main pool and close to reception and restaurants. Be aware that there aren't beds set up for children it is a sofa and in the main living area where the doors are- which you're unable to lock from the inside. The main pool is small for the size of the hotel, and when there are activities on the middle is closed off, meaning very little space in there. We chose to have breakfast in the restaurant upstairs daily as had a nicer feel and less busy. Lots of choice- and noticed all labelled and even a separate toaster for gluten free items. We had lunch most days in the green and grill again as airy- the buffet restaurant doesn't have much natural light so can seem a little stuffy. You get a visit to 4 restaurants included in your stay- green and grill, tex mex, Italian and tavern by the sea. We were a little disappointed that they were buffet style part from tavern by the sea which was amazing! The beach near the resort is lovely, be aware the sunbeds are not included in the AI- but at â¬12 for two and a parasol couldn't really complain, and you can easily walk back to one of the pool bars for drinks throughout the day. You can also walk into playa blanca past the beach, with a nice walkway set up- it took us around 30 mins with a 3 year old in tow. The entertainment is indoors which is a bit of a shame as no air con and when it's full it gets stuffy- also a small bar, so when it's busy there's a long wait. All in all we had a lovely stay- don't think we would have enjoyed during peak season as can imagine would be too full considering pool space. The food was ok, a little repetitive but to be expected. Tavern by the sea was the highlight for us. Staff are all friendly, and the reps work hard all day long. More
Loved this place and the resort - we stayed for two weeks. We were upgraded and stayed in a bungalow with a terrace which was well worth it as it was so spacious and cleaned practically every day. Food was great, so much choice and the fact that you get tokens to visit other restaurants down at the sea front is just brilliant. Swimming pools were great as was the kids entertainment but we really enjoyed the sports bar - Euro 2016 was on so that kept the men entertained. Weather was really starting to hot up and the lovely breeze you get on the island meant you tanned quickly. Parts of Lanzarote remain unspoilt and uncommercialised so worth hiring a car to visit the rest of the island - it's really lovely. Wouldn't hesitate to go back - a great family holiday resort ðMore
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The Holiday Village programme runs between May-Oct. Please see Holiday Villages in the A-Z Guide for more information.