Hotel H10 Rubicon Palace

This family-friendly place combines kids’ pools with gourmet dining. And the beach is just a short walk away.

Set in beautiful gardens, this hotel has the sea out front and Montana Roja in the background. There’s a small beach less than 5 minutes’ walk away and Playa Blanca is about 5 minutes’ ride in a taxi.

The hotel has 5 pools as well as kids’ pools, 1 of which has a pirate boat. Taking care of meals is a selection of buffet and à la carte places, including a poolside Italian. At night, there’s a chilled-out piano bar.

TripAdvisor rating

Based on 4001 reviews

  • Official Rating
  • 3Buildings
  • 3Floors
  • 593Rooms
  • 10Lifts

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All Inclusive - Here's what you get

Food

Buffet meals. Snacks. Ice-cream 11.00-18.00. Italian, Asian or El Velero à la carte dining - one visit to one of these per stay - on request, limited availability.

Drink

Selected alcoholic beverages including some premium brands, soft drinks, beer and mineral water in all bars with self-service, 09.30-01.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Spa*

A luxurious spa that offers specialist massages and treatments such as facials and body wraps. Plus spa family sessions are availabe daily for 2 hours for children 4 years and over. Book beforehand to avoid disappointment.

Janubio buffet restaurant

The bigger of the two buffet restaurants, Janubio serves breakfast, lunch and dinner. There's a special kids' buffet with different themed evenings and show cooking. The chefs can cater for specific dietary requirements on request, and there's also outdoor seating if you'd like to enjoy your meal al fresco. Breakfast is served with a whol section dedicated to a range of baked goods, and offers lunch and dinner with show cooking.

Kids' pool

This fun pool has a pirate boat, water cannons and jets. There's also a sheltered seating area if you'd like to enjoy some time to just chillout.

Rooms ► View all

superior twin room with sea view

Superior twin room with sea view sleeps 2, with Privilege Service, which includes benefits such as exclusive check-in and -out, daily newspaper, bathrobes and slippers, 1 free entry per person to the thalassotherapy centre, breakfast and à la carte dinner in El Volcan, exclusive area for lunch service in the main buffet restaurant plus access to the exclusive Privilege Lounge with free bar with branded drinks, press, TV, and internet. Minibar and safety deposit box at a charge. These rooms are not suitable for kids under 12.

twin room with garden view

Twin room with garden view sleeps up to 4. Minibar and safety deposit box at a charge.

TripAdvisor Reviews Show more reviews »

Massive hotel; great family holiday destination!

We stayed at the H10 Rubicon palace for 1 week, on arrival at 9:30pm we had to queue for about 20 minutes just before we could even check in additionally check in took nearly 20 minutes itself, a car then took us to the room. The hotel is huge and it can take up to 6 minutes to walk from one side of the hotel to the other, there are not many toilets around so it could be a walk to use the toilet, The food at the hotel is very average, there is not much at all for vegetarians and also there is far to much pork, often every salad had ham in it. The hotel does have 2 on site al a carte restaurants that you get 1 free admission to one is an Italian and one is an oriental restaurant, they both serve great food. The hotel is extremely well maintained and clean, cleaners are there sweeping for the moment you wake up until you go to bed, unfortunately one day the housekeeping did not come so we had to call reception to get a cleaner on the case, The hotel has a huge problem with ants the whole hotel and rooms are infested with ants which were not very appealing and in the name of the hotel RUBICON PALACE the ants do not make you feel as if you were in a palace. the evening entertainment was average the singers just mimed everything and was just generally not very entertaining, but the bar did have a large selection of drinks. Day time entertainment was awful, the hotel is defiantly in need of water polo. it takes half an hour to walk into town and 20 minutes to walk to flaming beach. Over all i would return to this hotel but i think that they need less pig produce in the restaurant and cater for more needs.More

MaxAlexander186338, London, United Kingdom

Again a very enjoyable time at the Rubicon

A little late in posting this review. We stayed at the Rubicon between 27th September and 9th October and thoroughly enjoyed our stay (once again). We have been at this hotel three times a year for the past 7 years and have to admit it ticks all our boxes. The staff are fantastic,from the lovely girl cleaning our room, the bar staff are very courtious and cheerful, the reception staff are very helpful and do speak very good english. The pool was just the right temperature for me and enjoyed very refreshing swims to cool off. We hold Grand Class loyalty cards and the benefits are well worth joining the H10 membership. We had a mini bar, robes, slippers, tea and coffee facilities and lovely chocolates left for us at night. By the way our AC worked really well. I do agree it is quite a long walk into Playa Blanca but we always got the bus outside the hotel and then got a taxi back again and for 4 euros it was well worth it. The themed restaurants were pretty good but agree were not exceptional, although the decor is beautiful. We found the food in the adult only restaurant of very good quality and loved our breakfasts in the morning especially eating outside. We never had difficulty getting a table and found the restaurant staff really nice without exception. Our only downside was the restaurant manager in the Privilege Restaurant. We found him quite rude to me and after our visit there decided not to upgrade to Privilege for the last three days of our holidays which was a shame as the last time we were in the Rubicon we upgraded to Privilege for the second week of our holidays. We still plan to return early in the New Year and will give the Privilege Restaurant another try.More

harmony30, Lisburn, United Kingdom

Simply the Best.

Stayed in September for two weeks. This was our 7th visit and every time it just gets better. Clean comfortable rooms. Great variety of food and drinks. Plenty of pools and sun beds. Excellent customer service and we have never upgraded to privilege or been made to feel inferior by any member of staff. We love Lanzarote and over the years have stayed in lots of the islands hotels which were very good . But we have to say that to us the Rubicon Palace is simply the best and better than all the rest.More

StockportHolly, stockport

5 star location, 4 star hotel

Stayed here in October for one week. Family of three with young child of five years old. All inclusive. The hotel is in a superb location about five minutes drive from central Playa Blanca. Thirty minute walk along coastline. The views are spectacular and the grounds are vast which means never a sense of being crammed in. All facilities generally well kept and impressive. Rooms spacious and maintained every day. Excellent pool area for kids and very good kids club, which operates in the morning and afternoon. A number of different restaurants, some buffet, some waiter service. Waiter service requires booked in advance. Evening entertainment in the lounge area, comprising kids entertainment from around 8-9pm, then a varied range for the adults thereafter. Some areas of improvement required: 1) food is average. Some of the restaurants are adult only, so no kids. Buffet food pretty much the same every day and luke warm. Service sluggish, often no cutlery at tables, dirty plates piling up awaiting cleared. Probably under staffed and lacking an element of proper management. A distinct lack of choice at night time dining. 2) no wifi in rooms. Wifi free in reception but barely registered 1mb. Wholly inadequate in the modern era. 3) mini bar chargeable. 4) no free water in room. Again chargeable unless you take an empty bottle into the buffet restaurant and fill up. Not classy. 5) bar service - service slow in the entertainment lounge. Found spirits fairly watered down. Beer, wine, champagne generally normal strength. 6) safe chargeable All in all I would probably try another hotel if returning to Playa Blanca, however the location is certainly worth a return..More

samoncrieff, Glasgow, UK

2 week family holiday

Just back from this hotel a treat for my mother who hadn't been away for sometime and doesn't keep well also for my 9 year old grandson. My husband and I, mother and grandson were really looking forward to it. This was my husband and I fifth visit to lanzarote we love the island. Here is my opinion of the hotel. ROOMS- clean, FOOD - good, HOTEL - nice but needs a lot of upgrades, STAFF- mainly abrupt, rude and miserable. Our room was really tight for two adults and a child could hardly move, wardrobe was tiny for 3 people for two weeks. My mothers room was much better and more spacious for just her. Fridge was leaking and air-conditioning didn't work. Hotel did fix both when we complained. The reception staff do not speak very good English and are quite abrupt one girl was very dismissive and quite rude. Always a q in reception, if calling for a taxi you need to go to reception to get a ticket there is no shuttle bus. Taxis can take up to an hour to turn up. The piano bar is the worst the staff on there in the evening are so rude and almost shout at you for your order, the drinks are dumped at you and the service is shocking. I have never experienced a hotel where the staff are so miserable and unhappy looking. This is with exception of the animation team who are a very happy bunch and try very hard to keep things upbeat. Even at meal times the staff are so miserable and always in a rush. I think the hotel needs to look at staff morale and employ more staff to reduce the pressure and maybe this would help. Its a big hotel and is really missing the personal touch. Meal times are not enjoyable food is good though. The themed restaurants are not worth a visit we went to the Italian worse meal we had the whole holiday. Entertainment!!! Is shocking really bad 3 acts in the two weeks were worth a watch. The animation team try hard but watching them mine to songs is not entertainment especially when they don't even know the words. Pools are freezing as usual the sea salt pool has loads of tiles missing so watch your feet. Drinks are OK its not all brand names bottles look brand names but look closer. Would suggest the privilege package looks like you get a slightly better service and will get all brand names. Would recomend using the sports bar drinks taste better. Overall a pretty average hotel nothing outstanding looks amazing but isn't. More

Tracy D,

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Please note that this hotel has a Tour Operator Rating of 4 in summer, 4 plus in winter.

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