Hotel H10 Rubicon Palace

This family-friendly place combines kids’ pools with gourmet dining. And the beach is just a short walk away.

Set in beautiful gardens, this hotel has the sea out front and Montana Roja in the background. There’s a small beach less than 5 minutes’ walk away and Playa Blanca is about 5 minutes’ ride in a taxi.

The hotel has 5 pools as well as kids’ pools, 1 of which has a pirate boat. Taking care of meals is a selection of buffet and à la carte places, including a poolside Italian. At night, there’s a chilled-out piano bar.

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Based On 5200 reviews

  • Official Rating
  • 3Buildings
  • 3Floors
  • 593Rooms
  • 10Lifts

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All Inclusive - Here's what you get

Food

Buffet meals. Snacks. Ice-cream 11.00-18.00. Italian, Asian or El Velero à la carte dining - one visit to one of these per stay - on request, limited availability.

Drink

Selected alcoholic beverages including some premium brands, soft drinks, beer and mineral water in all bars with self-service, 09.30-01.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Spa*

A luxurious spa that offers specialist massages and treatments such as facials and body wraps. Plus spa family sessions are availabe daily for 2 hours for children 4 years and over. Book beforehand to avoid disappointment.

Janubio buffet restaurant

The bigger of the two buffet restaurants, Janubio serves breakfast, lunch and dinner. There's a special kids' buffet with different themed evenings and show cooking. The chefs can cater for specific dietary requirements on request, and there's also outdoor seating.

3 kids' pools

There are three pools in total that are just for the little ones. One is for over 4s and has a pirate boat, water cannons and jets. Another is very shallow with a mushroom sprinkler. And there's a third one available too.

Rooms ► View all

double room with garden view

Double room with garden view sleeps up to four people.

superior twin room with sea view

Superior twin room with sea view sleeps 2, with Privilege Service, which includes benefits such as exclusive check-in and -out, daily newspaper, bathrobes and slippers, 1 free entry per person to the thalassotherapy centre, breakfast and à la carte dinner in El Volcan, exclusive area for lunch service in the main buffet restaurant plus access to the exclusive Privilege Lounge with free bar with branded drinks, press, TV, and internet. These rooms are not suitable for kids under 12.

TripAdvisor Traveller Reviews Show more reviews »

Summer Holiday 2015

Just returned from a two week stay at the H10 Rubicon Palace. On arrival was met by a delightful reception staff who gave us our room keys and lots of information about the hotel which is supplied as a newspaper. A good idea. We stayed in room 9916 which was in the central block above the Sports Bar and some shops. The room was large with 2 double beds and a sofa bed for my daughter, however the beds are big so we did not need to use the sofa bed. The room had a balcony overlooking the sea and came with a large bathroom with over bath shower and the usual wc and bidet. The room also had a wall mounted flat screen tv with some english programs including Disney and Sky Movies. There is a fridge which was empty but we simply filled it with bottles of water from the Piano Bar or Pool Bar. There is also Air conditioning but it struggles to cool the room below about 23 degrees, however it was very comfortable. The hotel has two Buffet restaurants and an Asian, Steak and Italian restaurant. We had a meal in all of these, but in my opinion the main Buffet restaurant is the best and the food is fantastic. For Breakfast there is a huge selection of everything including different variety sausages and bacon and everything else you will ever need. Lunch is also ok, but I did not use the restaurant much for lunch and then there is Dinner.... Anyone who faults this on Trip Adviser needs there head tested and in my opinion the food at Dinner is the best I have had anywhere! The evenings are themed, but there is something for everyone. Most nights there is at least 4 meats including a feature meat from the carvery. This ranges from Suckling Pig to Doner Kebab cooked on a Spit. There is loads of Salads, Seafood including on occasions Giant King Prawns, lots of Fish as well as Soups, Cheese and Deserts and Pastrys... It really is endless! There are several pools around the grounds, however the main pool where the Animation team are based is the warmest and the most popular so we tended to spend most of our time based there. The Pool Bar serves drinks and snacks from 11am and Hot Snacks are available from 12pm. This is all very good with a large selection of food and drink available all day. There is one problem with all of this and it is Sunbeds. Although the hotel has a policy that you cannot reserve Sunbeds this if not inforced and towels are out on the beds very early. If you are looking for beds with unbrellas be prepared to be up by 6am to claim your place, or im afraid you will be in the sun all day... Evening entertainment is good. The animation team work hard and have things on everyday and night. There is a Disco bar on the 4th floor where all the action happens, If you prefer a relaxing drink go to the Piano Bar on the 6th floor and then there is also the Sports Bar which I personally used frequently as it was near my room. There are lots of terraces off the bars where you can sit outside and admire the stunning views out to sea.... If you fancy a trip outside there is a path which runs along the Beach to Playa Blanca or you can get a taxi for about 4 Euros... So this is my review of the Rubicon Palace! Great Hotel with really great Staff and Service. Thanks to all at the Rubicon and a special thanks to Ipune, my favourite Barmaid who looked after me many nights.... David HMore

David892101, Norwich

A few tweaks and it could be 5 star:-)

Stayed here with my husband, son and daughter aged 12 and 15. Overall we had a fantastic holiday and really enjoyed our 14 night stay. The food was really good although we tended to eat in the smaller restaurant as the larger always seemed to be a little manic. The selection of food was more limited in the smaller one but we always found something nice to eat. We tended to eat breakfast here every morning also but in a couple of occasions the food was cold. The snack bar has a lovely selection of food which is set out quite hygienically as there were cones available to put the chips in and then similar paper cones were already filled with buffalo chicken, mini burgers. Chicken nuggets. Pizza etc. The thing which impressed me the most was the pre-packed salad pots which were quite large and pre- packed sandwiches... Both again very hygienic.there was also a tray full of cakes to help your self to.. Very appetising:-) The thing which let the snack bar down was the long queue for drinks as there was only one tap for beer next to which was one soft drinks station. People stood so close that there was barely any room to turn round and loved to reach across your path for plastic cups rather than waiting their turn. The beer tap was too close to the soft drink taps. If they were further apart then 2 orderly cues could of been formed. To the left of this if you wanted spirits or milkshakes etc then you were served by a member of staff.All staff were very cheerful and friendly apart from one very rude lady (couldn't quite see her name on her badge properly but was something like Antonia) when ever my husband or myself asked for a Malibu and coke she would only put the Malibu in the glass and then rudely tell us to get the coke ourselves which meant queueing back up in the other queue. My daughter also said that she told her to hurry up when she went to get and ice cream from the freezer as the door was very stiff. I even struggled at times. Members of staff like this let the whole, wonderful team of staff that you have down Rubicon Palace... Maybe you should have a word? The room was cleaned and tidied to a good standard daily although on one day the beds had been stripped by midday and when we went back to the room at 5pm the cleaner had not returned. My husband contacted reception and said that it needed to be sorted as we were going out for the evening to Playa Blanca. It was cleaned and straightened within 30 minutes and we think that it was just a genuine mistake. To our amazement we received an apology note put under our door the next morning from management and an invite for the four of us to use the spar for a two hour session when ever we wanted ... Thank you rubicon it was a lovely touch:-) The hotel is a large hotel set in lovely gardens and surroundings. We were in a quiet room at the bottom end of the hotel and our room over looked one of the quiet pools much to our liking. There never seemed to be a problem getting sun beds there seemed to be plenty to go around. We went to all three a la carte restaurants the Italian being our favourite where they did lovely hand made pizzas. The American was lovely food though felt a little rushed through courses and the Asian was pleasant with well cooked food but it didn't really taste much like curry. If you want to book for these restaurants then I suggest you do it at the start of your holiday as places seem limited. There is a lovely piano bar where you can sit in the evenings where there is always a live pianist or if you fancy a change there is a small pub in the middle of the complex. Would I go back to this hotel yes I would and hope to do so in the near future. More

pippin07, Nuneaton, United Kingdom

Fantastic

From the moment we arrived the service was excellent, the room was lovely, with a great view, we did not leave the complex all week, no need to, everything we could wish for on hand, fabulous pools, plenty of seating, food was lovely, only down side was the food could have been warmer, but with so many to see to, it was not a big issue.More

suezog, Liverpool, United Kingdom

Good hotel

On arrival I was impressed with the staff and the hotel looks great, very clean. I really enjoyed our stay, but did find it quite annoying in the pool bar where the queues were huge and after asking for a Bacardi and coke I was given the Bacardi and told to queue again for the coke, didn't see this with guests who were privilege. There were three ladies serving in the pool bar, two of whom were quite rude. Juana was very polite and always happy to serve you!! I know privilege guests pay more but considering how much it costs anyway for a family of four I felt this was unacceptable. The hotel is quite far out from the marina but a taxi is cheap enough. The Italian and steak house restaurants were great. The main restaurant is of good standard too. I would return to Lanzarote but perhaps stay a bit closer to the marina. I would recommend this hotel as overall it was very nice!More

Donna2003,

very average hotel

forgettable holiday - nothing stood out-everything average. tiles coming off pool bottom, sunbeds getting reserved at 06:00 then not getting used for most of the day. al a carte restaurants very ordinary. Oh & no air conditioning in restaurants or piano bar. hotel staff very friendly .don't expect any decent sport or music in the sports & music bar, same Adele music every night.More

john w, Cardiff, United Kingdom

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Please note that this hotel has a Tour Operator Rating of 4 in summer, 4 plus in winter.

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Hotel H10 Rubicon Palace
Rated: 4.0 /5 based on 5200 customer reviews
from £374.10