Hotel H10 Rubicon Palace

This family-friendly place combines kids’ pools with gourmet dining. And the beach is just a short walk away.

Set in beautiful gardens, this hotel has the sea out front and Montana Roja in the background. There’s a small beach less than 5 minutes’ walk away and Playa Blanca is about 5 minutes’ ride in a taxi.

The hotel has 5 pools as well as kids’ pools, 1 of which has a pirate boat. Taking care of meals is a selection of buffet and à la carte places, including a poolside Italian. At night, there’s a chilled-out piano bar.

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Based On 5891 reviews

  • Official Rating
  • 3Buildings
  • 3Floors
  • 593Rooms
  • 10Lifts

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All Inclusive - Here's what you get

Food

Buffet meals. Snacks. Ice-cream 11.00-18.00. Italian, Asian or El Velero à la carte dining - one visit to one of these per stay - on request, limited availability.

Drink

Selected alcoholic beverages including some premium brands, soft drinks, beer and mineral water in all bars with self-service, 09.30-01.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Spa*

A luxurious spa that offers specialist massages and treatments such as facials and body wraps. Plus spa family sessions are availabe daily for 2 hours for children 4 years and over. Book beforehand to avoid disappointment.

Janubio buffet restaurant

The bigger of the two buffet restaurants, Janubio serves breakfast, lunch and dinner. There's a special kids' buffet with different themed evenings and show cooking. The chefs can cater for specific dietary requirements on request, and there's also outdoor seating.

3 kids' pools

There are three pools in total that are just for the little ones. One is for over 4s and has a pirate boat, water cannons and jets. Another is very shallow with a mushroom sprinkler. And there's a third one available too.

Rooms ► View all

twin room with garden view and balcony or terrace

The twin room with garden view comes with a balcony or terrace and can be sold as a single. The room comes with satellite TV and air-conditioning. Also included are an extra bed and a child's bed. This room includes Wi-Fi

TripAdvisor Traveller Reviews Show more reviews »

Nothing Amazing!

Wouldn't go back......! but this is obviously a personal choice! Some people were raving about the place! There is definitely a huge divide regarding standard customers and the Privilege customers! You might as well put up a brick wall to segregate them! We tried to book privilege but glad we didn't! It was more enjoyable trying different restaurants in the Rubicon Marina. We did book a Junior suite and were given a lovely (not luxurious) suite (room 9021) near to the 'main' part of the hotel and near to the 'main' pool. Fortunately away from the children's pool, play area and animation team! Which can get rather noisy during the day. We ate in the 3 al a carte restaurants, Asian, Steak and Italian. The Asian food was just plain and bland – no spices at all. The Italian is by far the best. We HAD to eat out quite a lot in the 10 nights we were there. In fact we only ate in the evenings at the hotel, once on our first evening and then secondly in the Tabiaba restaurant, where after having our starter, we proceeded to get our main meals from the buffet but when we returned, our table had been cleared ie. not just the empty soup bowls but our drinks (these were full glasses of wine!), cutlery and everything else that was on the table! Why? we do not know. We spoke to the manager but he basically just strugged his shoulders! No problem he said, we will reset the table! This does NOT make you feel welcome! Not a comfortable experience. We did mention this to Customer Relations and we were offered immediately another visit to the Italian restaurant. This was most welcome but it made us feel that they were just trying to pacify us and said that this had never happened before! Maybe it was just us! The lunchtime fiasco was another matter completely – the staff are so rushed off their feet, no smiling, the chairs in the large dining room had grubby seat covers, no time to clean the floor areas (one lunchtime there was quite a lot of food dropped onto the floor and all through lunch it wasn’t cleared – quite off putting and disgusting!). The table mats were quickly brushed onto the floor ie. the crumbs either went on your lap or onto the floor! Several times I had food brushed off the table onto me! Not acceptable when you go dressed smartly for lunch. This happened at breakfast also. Staff rushing around trying to get the tables cleared quickly ready for next guests. The Restaurant managers just commented ‘I do not understand why the staff are rushing around’! Waving their hands in the air! One waitress had to ‘beg’ the Manager for help one day, he did actually ‘set’ our table but I’m STILL waiting for the spoon he promised to return with! We did have breakfast every day in the hotel, but we did not enjoy the lunch or evening meal dining ‘experience’! The piano bar staff were also so rushed off their feet, struggling to cope with the demand! But once again the Manager would stand and watch! Never offering to help. Then the staff would get ‘snappy’, agitated and getting quite rude with the customers! The suite was cleaned to an acceptable standard. Clean towels twice daily - supposed to be a turn down service but the chambermaid just left clean towels, a couple of chocolates and a weather report card in our room each evening. We also had to endure the Fujifilm group who took over the piano bar on their first evening, the breakfast room, lunchtime dining rooms and the pool bar! We didn’t see them dining on an evening so cannot comment as we didn’t stay in the hotel to eat. So basically to round it all up, its an OK hotel with numerous open spaces around the site between the various buildings. The grounds are maintained to an acceptable standard but will definitely NOT be going back! We have booked for Lanzarote again January 2017 but are keeping well away from the H10 Rubicon Palace!More

OxygenHuddersfield,

Holiday in the sun

Great hotel with lots of indoor and outdoor space. All the staff were friendly and helpful with a high degree of professionalism. We were on an inclusive package which was excellent. Very good food with lots of choice in different restaurants. More

S9210NVmichaelr, 186394

A Privilege to stay here!

As a retired couple aged 55+ looking for a relaxing winter break in the sun, this hotel "on paper" ticked all the boxes. In reality it exceeded our expectations by a mile! What a superb hotel to stay in in the delightful resort of Playa Blanca. From the moment we arrived at the hotel we were made to feel welcome. Our room was located in one of the Privilege Villas on the sea front towards the lighthouse end of the hotel's grounds. Our room was exactly as described, with excellent views of the lighthouse and the island of Fuerteventura. The palm trees provided privacy from the promenade below. On the balcony were two sunbeds, which should we wish, allowed us to catch the sun from mid-day to sunset. And boy, what sunsets we saw over the lighthouse - truly memorable. The hotel was, someone told us, was running about about 99% capacity, but never felt busy. As part of the Privilege service a self service lounge and terrace was provided. This is an excellent facility in which to enjoy both pre and post dinner drinks/snacks/nibbles. The views from the terrace are amazing. The El Volcano restaurant in which we enjoyed our breakfast and dinner is a short walk from the lounge. The quality of the service, standard of the cuisine and ambiance were truly outstanding. The restaurant delivered a quiet, relaxing yet informal dining experience - just what we were looking for and beyond our expectations. The Chefs and all the waiting staff are deserving of the highest praise for their professionalism, courtesy and enthusiasm. They should be congratulated for creating such a pleasing space in which to enjoy a very high standard of cuisine. Likewise, at lunchtime, Privilege guests are served an a la carte lunch in the Tabiba restaurant. Again, the standard of service was exemplary and the food excellent. Again, a wonderful place in which to enjoy a long relaxing lunch. Overall, the hotel is splendid. It's design creates a feeling of being in a small village rather than a 600 roomed hotel.Whilst, as I have written, the hotel was busy, we always managed to find a quiet sunbed around one of the smaller pools. getting a sunbed was never a problem and the odious practice of early morning reserving of sunbeds, although still practiced around the main pool did not seem to have a major impact on availability. The hotel has a lovely atmosphere, helped by the numerous open spaces around the site between the various buildings. These grounds were maintained at the very highest standards. During our week, I think the grass was cut three times and we did not see a scrap of litter throughout the site - a major achievement with well over 1000 guests on site!. In the Privilege lounge we met some lovely couples who have been returning to this hotel for many, many years. There can be no greater recommendation for a hotel than that! Even if you decided not to take advantage of the Privilege services offered at the hotel, we feel sure, from what we saw, that anyone having a holiday here would have a thoroughly enjoyable time. To ALL the staff at the H10 Rubicon Palace, especially those working in the El Volcan and Tabiba restaurants, can we offer you our sincere thanks for creating such a wonderful hotel and providing us with one of the most enjoyable holidays we have ever had. We hope to return very soon! Keep up the good work!More

John L, 635927

AMAZING

My husband and I have just returned from a ten day holiday at the Rubicon and it was just outstanding. From the director (Roberto) to the waiting staff, the room, the restaurants, the bars, the location we were so impressed and will be booking again for next year! My one gripe was a couple of the female reception staff who could certainly could benefit from some customer service training! We had a fantastic time and can't wait to return! A special word of appreciation for Marek who was so helpful and a credit to the hotel. Helena & Simon HerbertMore

Helena H,

Great hotel and staff

Came back yesterday from a one week stay after getting a (very) late deal from First Choice. Having read Trip Advisor we decided to contact the hotel direct to upgrade to the full Privilege package. The response and service from them was first class, and this set the tone for the whole holiday. We had a great sea view room in the main building (7044). Large room with balcony was big enough to comfortably hold a table and two chairs, plus two sun loungers which we used late afternoon to catch the last rays of the daily sunshine. Towels were changed as required and room left tidy each day. Weather was great 6/7 days with plenty of warm sunshine. One day was cloudy with a cool, blustery breeze, but this gave us a good excuse to take a walk into town and to the light house. Breakfast and dinner each day in the Volcan restaurant were a pleasure; and chef was always happy to oblige by changing or removing any ingredient you weren't particularly fond of. Lunch in the Privilege restaurant was again a wonderful experience - evidenced by my shock when I got on the scales this morning!! Like many guests we found the atmosphere in the Piano Bar just right for us, not too boisterous, but a nice place to meet new friends - such as Len and Mary from Dublin. We will never forget the wedding trouser story and will dine out on it for months to come!!!! Whilst often busy, all the staff appeared to work very hard to ensure everyone was served in a a timely manner. Unlike lots of other holiday makers, we do not like to hear the animation team and background music when on holiday, so found the perfect spot by the cascade pool, where the sound of the waterfall masked their fun time. This space was also slightly sheltered from the wind - another plus for us. All in all this was a great introduction to Lanzarote and the H10 chain and we will certainly be coming back at some time in the future.More

Susan Wivell, 503956

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Please note that this hotel has a Tour Operator Rating of 4 in summer, 4 plus in winter.