This family-friendly place combines kids’ pools with gourmet dining. And the beach is just a short walk away.
Set in beautiful gardens, this hotel has the sea out front and Montana Roja in the background. There’s a small beach less than 5 minutes’ walk away and Playa Blanca is about 5 minutes’ ride in a taxi.
The hotel has 5 pools as well as kids’ pools, 1 of which has a pirate boat. Taking care of meals is a selection of buffet and à la carte places, including a poolside Italian. At night, there’s a chilled-out piano bar.
TripAdvisor Traveller Rating
Based On 6547 reviews
Buffet meals. Snacks. Ice-cream 11.00-18.00. Italian, Asian or El Velero à la carte dining - one visit to one of these per stay - on request, limited availability.
Selected alcoholic beverages including some premium brands, soft drinks, beer and mineral water in all bars with self-service, 09.30-01.00.
All are included except where indicated.
A luxurious spa that offers specialist massages and treatments such as facials and body wraps. Plus spa family sessions are availabe daily for 2 hours for children 4 years and over. Book beforehand to avoid disappointment.
The bigger of the two buffet restaurants, Janubio serves breakfast, lunch and dinner. There's a special kids' buffet with different themed evenings and show cooking. The chefs can cater for specific dietary requirements on request, and there's also outdoor seating.
There are three pools in total that are just for the little ones. One is for over 4s and has a pirate boat, water cannons and jets. Another is very shallow with a mushroom sprinkler. And there's a third one available too.
The twin room with garden view comes with a balcony or terrace and can be sold as a single. The room comes with satellite TV and air-conditioning. Also included are an extra bed and a child's bed. This room includes Wi-Fi
These superior twin rooms come with garden views and a balcony or terrace. You’ll have 1 child bed and 1 extra bed in the bedroom. There’s air-conditioning and a balcony or terrace with garden views for that extra bit of space. And you’ll also have a Nespresso coffee-maker, iPod docking station and a pillow menu included too. Just so you know- these rooms are available for kids under 12.
Recently returned from a lovely 7 night stay at this hotel. On arrival we were greeted with a glass of cava and delicious canapÃ©s which was welcome after a slightly delayed journey! I emailed the hotel 2 weeks before asking for a room close to reception and the main restaurants (we had also paid extra for a sea view room). We were given a room with a lovely view of the main pool and the sea, and less than a minute away from reception! The room itself was spacious, our bed was two small doubles pushed together. A decent selection of toiletries are offered in the bathroom but we preferred to use our own. Our room was on the top floor and was very quiet, we couldn't hear a thing. The hotel complex is huge, the biggest hotel I have stayed in. The communal areas of the hotel were generally very clean, both inside and the extensive grounds! I was a little less impressed with the standard of cleanliness of our room however. I think the maids make the bed, sweep the floor but that is about it unfortunately. The food in the main restaurants was of a very high standard with good variety every day, I do not understand some of the negative reviews! Hot dishes were hot, and not lukewarm or cold as others have said. There was so much choice of different fish, meat, vegetables etc and much more! The drinks were also of a good standard, they were mainly all branded and a good selection included for AI. There are three A La Carte restaurants, a Japanese, Italian and Steakhouse and you can try each one once if you are AI. These book up very quickly in the summer months so book these on your first day after breakfast (you will see the queue for this in between the 2 buffet restaurants, we had to wait for 30minutes!). We only tried the Italian and it was absolutely lovely so would recommend this one. The staff were all very friendly, including the hardworking animation team. One major point about this hotel is that it is extremely family friendly and is geared towards children rather than adults. However as a young childless couple we still had a lovely time, but if you donât like lots of children when you are abroad then maybe avoid this hotel! I would strongly recommend this hotel if you have children they will love it here! The hotel itself is located on the edge of Playa Blanca, it is a good 40 minute walk along the promenade to the marina and resort centre. The promenade is a very pleasant walk, we had a stroll along here most days. The evening entertainment was generally of a very good standard with dancers, acrobats and contortionists etc. If you prefer something more laid back, the live music in the piano bar may be more up your street. There are lots of pools to choose from, and plenty of sun beds. We never struggled to get a sun bed by the main pool, and this was usually after midday! The grounds are beautiful, do take the time to fully explore. There is wifi in all areas, in the rooms and communal areas. The login page asks you for your name and room number however Im certain this doesn't work. Therefore when you check in ask for a username and password for wifi which will definitely work.More
This year we went to the above hotel all inclusive. When we arrived we were greeted at the reception desk where we were allocated a room which was room 5069 in this room was three beds one single and two double in which you could sleep three in each. So I had one of the doubles and the wife had her own as well. There was also a TV/Fridge and tea/coffee facility our daughter and husbands room had one double TV/Fridge and tea/coffee facility . There are three levels from reception to the pool area. Level six reception and a Piano bar where we went nightly a Privilege bar if you want to upgrade and toilets.Two lifts also a corridor on each side of the main entrance to level six to a lift area to reach level 2/4/5/6and7 there is a staircase if you wish to walk down to the next level . On level 4 there is a games room separate pool tables toilets a function room also a stage and screen with a bar plus a balcony behind the lifts. Level two hear you will find the main restaurant which opens at around 7am till 10.30am for breakfast 1.30pm till 3pm for lunch and 1900pm? till 10.30pm? there is also a Italian restaurant if you wish on this level there's also ponds on the three levels in which two have fish and the lower level also have terrapin swimming around. This is also where you can get to the pool area. There are around eight pools saltwater one of them is heated. Here is where you will also find the snack bar where you can get drinks coffee tea beer on tap cakes( ice creams some you will have to pay for) Chip burgers hot dog's chicken nuggets chicken pieces onion rings which opens at around 11.30 am and then closes around 5pm so it can be rearranged to the American restaurant for the evening meals I think you need to book for this meal. There's Mikes place a cinema and a Beefeater bar. If you go out the back of the main pool down the steps you will come to a double gate turn left and follow the brick path which leads to Playa Blanca it takes a good 45 to 60 minutes walking if walking when you get to the ferry port you will see the usual sea side bars and shops the main shopping area behind these bars. This hotel is going to be a 5 star this year I would say not.Bottle Water is free you can get it in the snack bar during the day and at the piano bar in the evening jus askMore
David V, 190760
We came last June, all of the staff are very friendly and helpful. the rooms are super big and clean with a lovely view. Food was varied and a good quality. Beautiful pool and spa centre. super Recommend.More
Just back from a one week all inclusive. Never again. Other than breakfast all food disappointing including the speciality restaurants. Dined out four lunch times and three evenings. Entertainment poor in the evening also. My last all inclusive land based vacation,More
Just returned from a week's break for the second time. It was over 10 years since we first stayed and the hotel is still a high quality hotel. It is a shame that it has sold out to the all inclusive market in some respects, as this has changed the clientele, but the hotel does AI very well indeed. We will definitely return, maybe earlier or later in the year, when it is less busy and fewer kids around. A fantastic week's break on the whole though.More
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Please note that this hotel has a Tour Operator Rating of 4 in summer, 4 plus in winter.