Hotel H10 Rubicon Palace

This family-friendly place combines kids’ pools with gourmet dining. And the beach is just a short walk away.

Set in beautiful gardens, this hotel has the sea out front and Montana Roja in the background. There’s a small beach less than 5 minutes’ walk away and Playa Blanca is about 5 minutes’ ride in a taxi.

The hotel has 5 pools as well as kids’ pools, 1 of which has a pirate boat. Taking care of meals is a selection of buffet and à la carte places, including a poolside Italian. At night, there’s a chilled-out piano bar.

TripAdvisor Traveller Rating

Based On 4095 reviews

  • Official Rating
  • 3Buildings
  • 3Floors
  • 593Rooms
  • 10Lifts

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All Inclusive - Here's what you get

Food

Buffet meals. Snacks. Ice-cream 11.00-18.00. Italian, Asian or El Velero à la carte dining - one visit to one of these per stay - on request, limited availability.

Drink

Selected alcoholic beverages including some premium brands, soft drinks, beer and mineral water in all bars with self-service, 09.30-01.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Spa*

A luxurious spa that offers specialist massages and treatments such as facials and body wraps. Plus spa family sessions are availabe daily for 2 hours for children 4 years and over. Book beforehand to avoid disappointment.

Janubio buffet restaurant

The bigger of the two buffet restaurants, Janubio serves breakfast, lunch and dinner. There's a special kids' buffet with different themed evenings and show cooking. The chefs can cater for specific dietary requirements on request, and there's also outdoor seating if you'd like to enjoy your meal al fresco. Breakfast is served with a whol section dedicated to a range of baked goods, and offers lunch and dinner with show cooking.

Kids' pool

This fun pool has a pirate boat, water cannons and jets. There's also a sheltered seating area if you'd like to enjoy some time to just chillout.

Rooms ► View all

superior twin room with sea view

Superior twin room with sea view sleeps 2, with Privilege Service, which includes benefits such as exclusive check-in and -out, daily newspaper, bathrobes and slippers, 1 free entry per person to the thalassotherapy centre, breakfast and à la carte dinner in El Volcan, exclusive area for lunch service in the main buffet restaurant plus access to the exclusive Privilege Lounge with free bar with branded drinks, press, TV, and internet. Minibar and safety deposit box at a charge. These rooms are not suitable for kids under 12.

twin room with garden view

Twin room with garden view sleeps up to 4. Minibar and safety deposit box at a charge.

TripAdvisor Traveller Reviews Show more reviews »

Great family time

a party of 6 adults and a 2 year old all inclusive. we had a great time. yes the food could have been hotter but not a problem. we did see one woman call her husband over to take a photo of an empty omelette tray!. the woman cooking was working so hard it was only empty few mins but I imagine the person who took photo was going to complain. great menu of foods, one of our group is vegeterian and there was loads for him to eat. although on the promenade its not got a beach, but not a problem as its 5 min stroll to a little cove with sand and sea, then a further 20min stroll to Flamingo beach its a lovely stroll this beach is brilliant, then if you carry o its a further 20min walk into town of Playa Blanca again great beach and swimming. we really enjoyed the town if you got a taxi its just less than 5Euro. A couple of times a week there is a market at the marina, this far more met my expectations of a market as some really good stuff. really good friendly staff at he hotel always ready to help. trip to Lanzarote uncovered was worth the trip. we would definatly go again to this hotel plus good air con!More

sheshebling, lancs uk

Disappointed

Being a special Birthday ,my family were looking for something special in good Hotel,that would also provide entertainment for the younger ones in our group. After reading various comments we agreed on choosing the H10 Rubicon Palace Lanzarote. On Arrival at hotel the check in was slow and being a group off 11 persons were not impressed when the check in lady offered us one paper of what was happening in and around the hotel, We opted for Half Board, as we knew a few off the group would be doing there own thing during our stay. After we checked in to our rooms we made our way to the Restaurant for our first evening meal,like most off the comments re the food ,it was plentiful,but not warm. We had to pay for the water ,but we thought after the money we all paid at least water would be free. Very mean on behalf off this Hotel. Next morning was no different same old story,good selection off foods but the meals were not warm. It must tell you something when there is a microwave for you too warm your so called hot food,and the bread needs to go through the toaster about 4 times before it turns brown. The better side off this hotel was the pool areas, all very clean with plenty off sun beds, the Animation team never stopped,and the kids club went down a treat with our granddaughters aged 4 an 5. There was children's disco each evening, again well done to the Animation team. The Hotel we found very clean,and rooms were always cleaned each day,with clean towels etc There was kettle, and tea and coffee.which was a bit off a plus. This hotel is well suited for family's with all age off children. But not for teenagers who would be bored,the hotel was about 45min off a walk along the sea to the centre off Playa Blanca.were there was a nice beach. The beds on the beach were 3 euros per person for full day. Just off the beach were different selections off bars and restaurants. Good for family's. Back at the hotel we had the option off dining at one off the A la carte restaurants ,we chose the Italian again it was just ok don't order trio off pastas if you ever stay here also the desserts were disappointing. Staff in the hotel were mostly friendly and helpful apart from the one that checked us in on our first day. This Hotel is fine (except for the cold food) if you stay here on full board and don't want to go anywhere else ,just stay in the hotel and join in the activities. I would not recommend it to anyone who wants half board as there are too many hidden costs that the hotel does not tell about,also it is over priced for what it is,charge also for the safe in your room. If you do not want to walk to the centre off Playa Blanca,then on average you are looking at between 4 to 5 euros each way, most off the taxi drivers were ok but there was also a few not so nice ,they are very strict on the amount off persons in their taxis or taxi buses.so beware off this,also you have to order your taxi at reception which is a bit off a pain especially if there are people booking in. I got talking to some people who stayed here last year and they told me the hotel had gone down hill since last year,this included reception which at times only one person was at the front desk. There are a lot off elderly people staying here but they would be in the main bar near to reception were there is a piano bar. Not for anyone looking to party. There are a large amount off hotels in Playa Blanca and I think I would be choosing somewhere different to stay closer to the centre and hopefully there food would be off a better standard and hopefully warm.More

JIM M, ARMAGH

Great Holiday (But Don't Thomas Cook It!)

We have just returned from an excellent 11 night stay at the Rubicon Palace. The hotel is lovely and would definitely go back! We booked Taxi transfers to and from our hotel with Thomas Cook which was good as we ended up beating the transfer bus so check in for us was reasonably quick compared to other reviewers. When we arrived we found we hadn't been given the disabled room we requested but Lidia on reception was lovely and managed to change our room for us. The entertainers in the hotel were great, a special thank to Henrique, Ivan and Juan. They all work so hard all day trying to get people involved and make everyone feel welcome. Admittedly the evening entertainment shows aren't always everyones cup of tea but we enjoyed the piano bar on the nights where the shows were poor. The food in this hotel could do with a little improvement. We found there always to be lots of choice even with a picky eater, but it just needs to be a little bit hotter! We did complain about this to a lady who spent most of her time wandering around the restaurants checking everything was okay (we weren't the only ones) and we did find after this the temperature of the food had increased slightly. Our Thomas Cook rep in the hotel Emma was lovely, we could not fault her at all. Always had a smile on her face and happy to help you when you needed it. However Thomas Cook severely let themselves down on our journey home. We boarded our plane at 1:30pm to come home with no problems, to then be told after the cabin crew had done their security demo that an engine warning light had come on so we were waiting for an engineer to come out to check it, but it wouldn't be long. At this point the toilets were opened and we were all given a glass of luke warm water as the air con couldn't be put on as we could not start the engines. We then sat on a boiling hot plane for 3 HOURS with no information, no more drinks whilst the cabin crew made themselves tea and coffee. We were then all taken off the plane and back to the terminal with no information at all. After an hour we were all given a 6 euro meal voucher which in Lanzarote airport can not buy you a meal at all. After another hour of nothing we were told we had to board the plane quickly. We got as far as boarding the buses to the plane to then all the called back in to the terminal and told we needed to go and collect our luggage. At the luggage belt no one knew what was going on. When we moved through to arrivals at 7:30pm the Thomas Cook reps there guided us to buses and we were all given rooms in The Beatriz Costa Teguise all inclusive which was good. The lack of knowledge and no help from Thomas Cook during the delay through the day was unacceptable. The only reason half of us knew where we needed to be was through word of mouth from others on the flight who asked the staff. There were no announcements at all. We will definitely be returning to the H10 Rubicon Palace soon but unfortunately we will not be flying with Thomas Cook again.More

SamS1395,

Above Average, not amazing

We arrived late at night and unfortunately had to wait a while to check-in. Thankfully, we were then whisked away in a car who delivered us to the room, which made up for the long wait. The hotel was rather large and had lots of swimming pools. However, I think even the heated pool was definitely on the cool side. There weren't too many amenities and you had a rather long walk to the few "public" toilets or to the bar. However, there was a good selection of snacks and drinks to have whilst there, and plenty of sunbeds, (although some appeared to have been reserved by 6:30am!). The public areas are well serviced and appear clean. The food was a slight disappointment. There were few options for vegetarians and much of the food was of a below-par standard. The show cooking was nice, but didn't really add any variety to what was already available. Both restaurants were large and comfortable to be in. They were very accommodating on the night we arrived, allowing us to stay after closing hours due to our later arrival. I was not a fan of having to wear the bracelets, but I understand it is a way to guarantee guests are all-inclusive/or not. They had quite a good location as it was reasonably close to town, but feeling secluded from the hustle and bustle of the town centre. The rooms were nice as we were presented with two double beds and a large bathroom. One improvement may be slightly better activities. The entertainment was average to poor, although the Beijing Acrobats were wonderful. An addition such as water polo or improved organisation of existing events would benefit the hotel. I also felt that those in the privilege area were treated better as they could attend all areas of the hotel and have the complete range of drinks for free. Considering that I went all inclusive, this seems rather strange to not be able to do ALL things.More

JHA98, London, United Kingdom

Lovely winter break

My partner booked me a suprise last minute deal to the Rubicon Palace for a week half board for a relaxing break away from 10/11/14. The hotel itself is lovely but HUGE! We got lost on the first night when we were having a wander around! The map & signs in the hotel aren't very clear & the staff were quite vague with directing us to places but we figured it out in the end! It wasn't exactly clear what was included in our stay with being half board and found that on the last day of our stay we could also use the adults only restaurant opposite the main restaurant (this one is much nicer!). We chose not to upgrade to All Inclusive or Privilege as we love going out round the local towns & visiting different places & felt it wasn't worth the money. Our room was basic but lovely & spacious. Prior to travelling we requested a room close to the reception due to my partner being in a car accident recently & not being able to walk long distances & our room was literally the closest room to the reception & lobby! We had 2 king size beds pushed together, a large bathroom, tea & coffee making facilities, fridge and flatscreen TV with a number of channels. The room was cleaned daily & towels were always changed. We had the aircon on but didn't need it much because it was a lot cooler at night. We had a nice view of the pool with a waterfall, the sea in the distance & the big boat in the middle of the hotel! After a week the food become slightly repetitive even though we were half board & not always eating in the hotel. The hotel had different themes on every night like - Mexican, Arabic, Spanish & Asian. I don't know what some people are moaning at though, the food wasn't bad at all & constantly being refreshed! (I'm the fussiest person ever & it was fine! - I didn't touch the rabbit stew though!) I saw some reviews before travelling where people stated how there were microwaves in the restaurant because the food was so cold - the microwave is for baby bottles!? The heated pool wasn't very heated but as soon as you got in it was fine! Quite refreshing with the hot weather! Some of the tiles were missing on the bottom of the pool. Some areas needed a bit of tlc & we did see a few maintenence staff around but this place is so big though I think they definitely need more staff around the hotel for maintaining the pool areas and gardens. The staff were very friendly and polite throughout the hotel. We didn't use the spa services or the a la carte restaurants but all facilties looked nice when we would walk past them! Checking in & out was very slow & we found it to be very disorganised! We did however like the lovely touches around the hotel like the leopard tortoises which were right next to our room & the avery too! The hotel is quite far from Playa Blanca, we aren't slow walkers but it took us 20mins/half an hour to get to Flamingo Beach (which is lovely!). We ended up getting taxis everywhere which cost about €4 each way. We found the hotel was quite old for us as we're both early 20's so we went out to the local cocktail bars every night! I think the hotel is more suited to older couples coming for a relaxing holiday or families. The only thing that bugged me about the hotel was the water - You cannot get bottled water here without purchasing it first. Every all inclusive hotel I have been to before you can just grab a bottle of water & if I was all inclusive I would not have been happy with it. As here you have to fill your bottle up via water fountains which are in the main restaurant. There was a sign on this saying it was for all inclusive guests only however we found this to be slightly unfair so topped our bottles up anyway :) The weather was lovely, really hot some days! There was a huge downpour one day but it was quite refreshing! It was ideal for our relaxing time away that we needed & we would definitely return with a large group or family in future.More

Hannahwrightx, Crewe

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Please note that this hotel has a Tour Operator Rating of 4 in summer, 4 plus in winter.

Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.

All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.

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