Sandos Papagayo Beach Resort

This place has mountain views, a beach on the doorstep, and a great choice of pools and restaurants.

Locations don’t get much more dramatic than this. One side of the hotel looks out to Los Ajaches mountain range, the other has panoramic views across the Atlantic. Plus the beach is around 5 minutes away on foot.

Within the hotel grounds you’ll find 5 pools in total, a trio of big ones and 2 just for kids. And of the 5 restaurants, the French one really stands out. Activities are covered with tennis courts and hiking trails.

TripAdvisor Traveller Rating

Based On 3564 reviews

  • Official Rating
  • 4Buildings
  • 7Floors
  • 488Rooms
  • 24Lifts

All Inclusive - Here's what you get

Food

Full Board buffet meals. 24-hour snacks. Dinner in the international buffet, pizzeria, Mexican or Oriental restaurants.

Drink

Unlimited local alcoholic and non-alcoholic beverages including beer, wine and spirits 10.00-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

3 outdoor pools

With towels, parasols, sunbeds and sun terrace.

International buffet restaurant

Offering breakfast, lunch, dinner with show cooking stations.

Kids' club

Hotel-run kids' club for 4-12 year-olds offering various games and activities.

Rooms ► View all

twin room

Twin room sleeps up to 3 adults or 2 adults and 2 children, with twin beds, a double sofa-bed and a shower or bath. Minibar and safety deposit box at a charge. Cots are available.

twin room sea view

Twin room with sea view sleeps up to 3 adults or 2 adults and 2 children, with twin beds, a double sofa-bed and a bath or shower. Minibar and safety deposit box at a charge. Cots are available.

TripAdvisor Reviews Show more reviews »

Excellent value for money

If you read other reviews of this hotel most are very positive, we could only find 1 thing wrong here... Our room was on the ground floor of block c... Which meant we had to look at an unsightly metal fence outside our room!! We asked to change our room but were told it would cost 9.50 euros per person per night ! Kerching! Our opinion is that the hotel seems to put different tour operators guests in specific blocks... For example booking.com guests in block c on floor 1. This encourages a steady stream of guests wanting to move to a room off the ground floor and bringing in more money for the hotel. This really is the only negative thing about our experience . The marina is a 20 minute walk away, theres a market there on Saturdays and wednesday which is well worth a look. Walk a bit further and there are some nice bars and shops. The staff are really what make this hotel. All were polite and very helpful. Special mention to karina in the theatre bar who was able to remember what we were drinking after only asking for drinks once! Subsequent visits to the bar resulted in the drinks appearing before we could ask!! Food is also excellent here, we didn't try the oriental or Mexican restaurants but everything else we ate was delicious. The snack bar is open throughout the night, you can get a beer or coffee/ tea as well as toasties cakes etc if you cant sleep! To sum up this hotel is excellent value for money and we hope to visit it again soon!More

framealan, kilwinning

Cheeky November Holiday

I have to say initially I was a bit disappoitned with this hotel beause I was comparing it to the hotel we stayed at in Gran Canaria in July but once I got over the fact that it wasn't gonig to be the same I did really enjoy myself. The hotel itself is very nice, thankfully we got a room facing the pools & the ocean as the back of the hotel is facing a vast view of dirt which would not be my cup of tea. The service was pretty good, the Animation team were extremely incredibly considering the likelihood of their budget being very small and were extremely good with children althogh we do not have any. The food overall, once you got the hang of what was good for you and what wasn't - wasn't too bad and we ate well as there is a lot of variety. Same goes for the drinks, a lot of hit or miss situations. The best bar in the place was the bar near to where you can sit outside and right beside the indoor elite bar. The service was usually quick and the drinks tasted better here. I was not a big fan of the outside bars as they did not have the variety that others did have. Our room was nice and always kept clean by the staff there, which we were very thankful for. The beaches surrounding the resort were to die for and this is definitely what made me a happy camper while on holiday. Although we didn't have the best of weather while there, only some days without cloud and our last day was the scorcher of it all - the hotels location was brilliant we found. We went cycling, hiking, swimming and sunning. We only used the pool one day and the spa twice but they were enjoyable. The walk to the main shops was lovely. Overall we had a great time, even if the weather was a bit unpredictable. I couldn't say for sure what it would be like in the summer but we thought it was the perfect time to go. Just a little tidbit to the shy individuals out there, the majority of the beaches have a lot of nudity. If you don't mind that and can manage to just concentrate on yourself - then you'll have a good time here.More

RLnRC, Dublin, Ireland

Good value but not 4 star

I'll try to be factual so that my personal taste doesn't affect this rating. The hotel is lovely but a little worn in places. Lots of interesting nooks and crannies and food and drink readily available, it took us days to find our way around it's like a rabbit warren. Our room was nice, the beds not too bad if you like a firm bed. There is a fridge a balcony with chairs, flat screen tv and a sofa bed as well, no tea and coffee makker but this is fairly normal in the Canaries. I'd read about the upgrade to Royal Elite we weren't offered it but I asked and was told 21 euros per day each eaxtra, this adds about 50% on the cost of our holiday so we didn't do it, over the week I wasn't too impressed that there appeared to be 2 levels of service one for those that pay and one for the rest of us, not quite right in a supposedly 4 star hotel. As to the special breakfast room you coule eat breakfast in the Italian restaurant and we found that lovely and quiet. Excellent choice of food and quite nice, nothing too exotic though. The drinks unfortunately were not so nice. The white and red wine was very harsh, the cocktails from ready made bottles and the biggest shock was at 11pm drinks have to be paid for. I've never come across this before. I also think if the hotel had been fully occupied it would have been hard to find a seat in the favoured areas, like the bar balcony and the other entertainment areas. Lastly the service. Reception and certain bar and restaurant staff were lovely but there were some very surly characters. I told a barmaid the tonic was off and she didn't believe me, shoved another drink at me and walked away, only later did she come and and apologise. It was also very difficult to get any attention at mealtimes, not enough staff. We wanted to buy wine by the bottle and it was really hard work. If you needed anything the only thing to do was do it yourself. Entertainment was varied and always something on, sometimes to our annoyance when we wanted a quiet nap by the pool. Hotel position good being right on the front, wild Lanzarote and a walk across volcanic rock to lovely beaches on the left and the parade to rubican and Playa Blanca to the right, although 20 minutes walk to the first bar or shop apart from a 15% occupied shopping centre near the hotel. All in all worth what we paid, plenty of pools, food and drink but I wouldn't say 4 star more like 3More

dao9j, Whalley

*****another great stay*****

Just back from another lovely stay at this hotel. Travelled with a group of 14 family & friends. Ages from 2 to 50. Check in was very quick. Welcome drinks of cava & orange juice on arrival. Rooms as requested in block A with lovely sea views. A couple of changes from our last visit. A lovely seating area facing out towards the sea. Great area to chill with a drink. Also, the terrace area off the main bar, is now for elite guest only. Not impressed with this change, as there are limited seats on the balcony area, which many people were reserving with bags & towels!!!!!! Food was of a good standard. We tried the Mexican & Chinese restaraunts, we enjoyed both very much. Make sure you book these at reception when you arrive as they book up very quickly. Weather was a little hit and miss during our stay. This didn't stop the kids using the heated pool. Great mini disco for the little ones every evening in the night club. Entertainment was provided mainly by the animation team. Including daily activities & an evening performance. Violinist & singers on in the games room for more adult entertainment. Free bus into town is provided a few times daily. We walked to the harbour which took approx 20 minutes at a slow relaxed pace. Nice market with cheap deals every Wednesday & Saturday. All in all a very nice holiday. Will we be returning? Most definately YES!!!!More

AllisonWigan, wigan

Only let down by the coffee and orange juice

Booked a last minute week (booked 10pm Thursday, flew Monday morning) - we seemed to get all the extra stuff free (Seats in Row 3 out and Row 1 back, biggest room and balcony I've ever had on a Med holiday (Block E Room 1074). Entertainment staff lovely, worked really hard, not keen on the lip-synching shows but 10/10 for effort. Reception staff also really nice. Hotel nice and clean, WiFi a bit patchy, but useable. Location is perfect for Papagayo beaches, less so for the town, but the local supermarket is excellent (obviously caters for rich folks with properties - not your usual resort mini-market). Food choices were excellent, at least 6 choices of meat or fish every meal - don't skip lunch - was generally better than dinner. Often quite difficult to get a table for 4. Probably the best outside spaces of any hotel we've been to on a package holiday. Shame about the drinks - house wine is terrible (red is drinkable - just), coffee is disgusting, from the machines it's all pre-sweetened, even the espresso (I'm on insulin). My wife told me the orange juice was disgusting too. Easy solution, take sachets of your own coffee and a plastic lemon squeezer and you'll be fine (fresh oranges every day). In summary, as avid cruisers we are seeing convergence of the AI holidays trying to offer what cruises do (better), e.g. more professional entertainment, more choice of food and restaurants. Cruise lines are offering more AI deals too now. Obviously very competitive. One piece of advice to the hotel and Thomson, offer decent wine on the AI packages - say offer a proper wine list by the glass and make anything up to 5 Euro free, with a premium for everything else. It's a poor do to have to pay 19 Euros for a decent bottle of wine. That said, the spirits choice was exceptional for an AI holiday My advice - go and book at the last minute if you can. Let me know if you find Block FMore

Rod M, Kirkcudbright, United Kingdom

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