Sandos Papagayo Beach Resort

This place has mountain views, a beach on the doorstep, and a great choice of pools and restaurants.

Locations don’t get much more dramatic than this. One side of the hotel looks out to Los Ajaches mountain range, the other has panoramic views across the Atlantic. Plus the beach is around 5 minutes away on foot.

Within the hotel grounds you’ll find 5 pools in total, a trio of big ones and 2 just for kids. And of the 5 restaurants, the French one really stands out. Activities are covered with tennis courts and hiking trails.

TripAdvisor rating

Based on 3266 reviews

  • Official Rating
  • 4Buildings
  • 7Floors
  • 488Rooms
  • 24Lifts

All Inclusive - Here's what you get

Food

Full Board buffet meals. 24-hour snacks. Dinner in the international buffet, pizzeria, Mexican or Oriental restaurants.

Drink

Unlimited local alcoholic and non-alcoholic beverages including beer, wine and spirits 10.00-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

3 outdoor pools

With towels, parasols, sunbeds and sun terrace.

International buffet restaurant

Offering breakfast, lunch, dinner with show cooking stations.

Hotel-run kids' club

For 4-12 years. Offering various games and activities.

Rooms ► View all

twin room

Twin room sleeps up to 3 adults or 2 adults and 2 children, with twin beds, a double sofa-bed and a shower or bath. Minibar and safety deposit box at a charge. Cots are available.

twin room sea view

Twin room with sea view sleeps up to 3 adults or 2 adults and 2 children, with twin beds, a double sofa-bed and a bath or shower. Minibar and safety deposit box at a charge. Cots are available.

TripAdvisor Reviews Show more reviews »

Lovely break

Stayed here from the 8th to the 15th of September and can't really complain. Loved the hotel/holiday, only a few minor problems. After being delayed for 5 hours we finally arrived at the hotel around 1am, the receptionist was pleasant but only shown us a map to our room, told us nothing about using the safe, all inclusive areas ect. Apart from that all staff are lovely and friendly. Rooms are spacious and comfy, balcony is big too! We had a pool view room although we emailed weeks before to ask for a sea view room as it was our anniversary we had no joy! But was lovely anyway. Cleaned daily to a high standard. Only problem was the air conditioning leaked continuously throughout the week which dripped so loud in the night we hardly had any sleep all week! Reported twice to reception with no joy and then again to the rep with no joy! After this we gave up! As we didn't want to ruin out holiday having to constantly moan at staff to fix our room! Food was varied and plentiful lots of choice for fussy eaters, can get very busy after 9am ish. Lots of pools, always found a sun bed, this wasn't an issue, lots of activities around pool 2, didn't feel pressured into joining in, the entertainment team ask you and if you say no they leave you alone. The entertainment staff was the best I've ever seen, so enthusiastic and full of energy! Always smiling and encouraging people to join in! Very refreshing. Lovely chill out bar to sit at of a night time, very relaxing, all shows were okay to watch as well, enjoyed most of them. We went on two trips, the rancho Texas park, worth a visit, paid €40 for two of us was from 9-4 lovely shows, plenty of animals, take a hat and plenty of sun cream though! Not much shade. Also did fire mountain half a day trip which was 9-1, this trip takes you round the volcanos, the Luna route, shows you experiments on active volcanos, wine tasting and much more! Was by far a brilliant trip! The woman was brilliant and full of knowledge! Highly recommend! Also took a walk to the marina few shops their with some bargains! About a 15-20 minute walk. Would like to mention becky the rep, very nice and friendly! Lots of knowledge and was always around if needed. All in all was a very good holiday, hotel exceeded my expectations, I would of given this a 5* if it wasn't for the air conditioning leaking! More

May12x,

A Third Great Stay

We have just completed our 3rd great stay at this marvellous hotel. This is the first time we have vacationed at the same hotel 3 times. Again we were not disappointed. Our booking through Thomas Cook did not give us a sea view, however a simple email to the Hotel's customer service quickly solved this using our loyalty points. We were given one of the newly decorated rooms, it was superb and done to a very high standard. In addition we found that the pool bar and adjoining area had been rebuilt and now provide a great area for a post dinner coffee and drink. There are really no downside to this hotel. There is also a free bus service to the nearest town, Playa Blanca, a charming small port town. If you are considering Lanzarote then this would be a great choice. One observation if you want an exciting holiday with lots to do and plenty of places to visit then maybe Lanzarote is not for youMore

Robin F, Hook, United Kingdom

superb holiday

this hotel complex was rated 4.5 on trip advisor so booked it hoping for something good .how wrong were they should have been rated a 5 plus . absolutely amazing holiday spotless complex-amazing food different choice every night and a self serve bar in the early hours good entertainment team and friendly staff .paid to upgrade to the royal elite but don't bother cost me £500 more just to get brand drinks not worth it just book a sea view these are amazing only 50 yards from the sea already booked for next year use jet2 great value and you get 22kg of luggage included mick derbyMore

mick l, Derbyshire, United Kingdom

Wonderful Relaxing Holiday

This was our first trip to Lanzarote and this hotel and were impressed with our stay. We had a friendly and welcoming arrival considering we arrived at 10pm, and the reception staff were very helpful. We upgraded to the Royal Elite service which included sea view rooms which were large and comfortable and very clean. Bottled water was provided each day and the house keeping service was excellent with the room being checked twice a day. The other main perk of the Royal Elite package was the private bar and balcony where we spent many happy hours. We loved to be able to serve our own drinks with a large variety of named brands. If you preferred cocktails or being served there was another bar a 20 second walk away. Admittedly the WIFI connection in the hotel was poor, however the purpose of our holiday was to get away from work and Facebook so this didn't bother us in the slightest. We found the food to be spectacular considering the number of people being catered for. The variety and quality of the food throughout the week was exceptional. The main international restaurant was excellent with there also being a Chinese and Mexican restaurants. The Chinese was not particularity impressive but the Mexican was much better however we would have been actually fine to just stay in the main restaurant the whole week. Easy walk to the town, the hotel beach was great and there was a 15min walk to an excellent sandy beach. The pool areas were pleasant with numerous bars throughout the complex. The hotel more than met our expectations and we look forward to visiting again soon.More

Harry B,

Amazing, amazing, amazing!!!!

We stayed in this resort from 2nd of September to 9th of September and from the moment we arrived to moment we left, we were in complete and utter paradise!!! The resort itself is just stunning, beautiful pools and lovely surrounds of palm trees, you feel like you are on a little island as it were. Check it was very prompt but felt the receptionist could have been a little friendlier, we enquired about a upgrade option but she was quite adament the room we had was a lovely room so was confused as to why we would want to upgrade, we had put money aside to see if this was a possibility but alas we left it off and the room we did have was very nice and spacious. It turned out after a few days that there was an upgrade option to Royal Elite, posters near reception in fact so bit confused as to why we were not informed about this when we checked in. The food was really good and loads of choice every day, I had a lovely cooked breakfast every morning and the salad bar in the restaurant during lunch and dinner was superb! There are 3 separate restaurants in the resort that you need to book, the French restaurant is a la carte so this was not included in our itinery but we were able to book the Oriental and Mexican, my best tip for this is when you check into hotel, book these restaurants as we found they booked up very fast but thankfully we got a reservation for both. The Mexican restaurant would be my least favourite, it is also the snack bar restaurant so apart from a few sombreaos at the entrance and table cloth change, it doesn't really have a Mexican atmosphere. The food was ok here, bit too hot for me to handle but nice. The Oriental restaurant is amazing, lovely atmosphere and food is divine!!! I cannot comment on French one as we were unable to book this. The all inclusive here is really good, lots of drinks options and lots of different bars to choose from, Green bar, Canarian Bar, Chill out bar...our favourite was the Canarian, had lovely balcony area where you can sit outside and lovely comfortable chairs, Bingo is played at 3pm also and this is great fun!! There are lovely shops within the resort, the store Desigual is here which I love so purchased a lovely handbag here. The animation team in this resort are superb, loads of activities for kids and adults, I especially loved the aqua gym every morning at 11:30, great fun!!! On the day before we were leaving, I enquired at reception about check out time etc, check out time is 12am but as we were not being collected until after 4pm, I asked if we could go somewhere to freshen up, they offer a courtesy room for 30 minutes and this is free of charge which I found very useful, I booked it for 3pm and was lovely and fresh for the airport. We will be coming back again hopefully next year and will look forward to everything that Sandos Papagayo will offer us....More

Susie B, Cork, Ireland

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