Sandos Papagayo Beach Resort

This place has mountain views, a beach on the doorstep, and a great choice of pools and restaurants.

Locations don’t get much more dramatic than this. One side of the hotel looks out to Los Ajaches mountain range, the other has panoramic views across the Atlantic. Plus the beach is around 5 minutes away on foot.

Within the hotel grounds you’ll find 5 pools in total, a trio of big ones and 2 just for kids. And of the 5 restaurants, the French one really stands out. Activities are covered with tennis courts and hiking trails.

TripAdvisor rating

Based on 3349 reviews

  • Official Rating
  • 4Buildings
  • 7Floors
  • 488Rooms
  • 24Lifts

All Inclusive - Here's what you get

Food

Full Board buffet meals. 24-hour snacks. Dinner in the international buffet, pizzeria, Mexican or Oriental restaurants.

Drink

Unlimited local alcoholic and non-alcoholic beverages including beer, wine and spirits 10.00-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

3 outdoor pools

With towels, parasols, sunbeds and sun terrace.

International buffet restaurant

Offering breakfast, lunch, dinner with show cooking stations.

Hotel-run kids' club

For 4-12 years. Offering various games and activities.

Rooms ► View all

twin room

Twin room sleeps up to 3 adults or 2 adults and 2 children, with twin beds, a double sofa-bed and a shower or bath. Minibar and safety deposit box at a charge. Cots are available.

twin room sea view

Twin room with sea view sleeps up to 3 adults or 2 adults and 2 children, with twin beds, a double sofa-bed and a bath or shower. Minibar and safety deposit box at a charge. Cots are available.

TripAdvisor Reviews Show more reviews »

Slow start ,got better

We arrived around 945pm ,check in was all just a mystery ,handed over our passports signed a few papers ,then we got the most confusing directions to our room I have ever encounted ,down there to your left ,minus 3 ,turn right find lifts go down to 2 go left room on left ,sorry but surely for a four star hotel there must be a better way ,it took us around half hour to suss it out ,the complex is vast ,then we had to find a Resturant so we could eat ,another task ,got there they were shut ,went to find a drink ,found a bar says its shuts at 12pm we were there at 11.30 ,sorry we are shut ,finally found a snack bar got a drink and a kind of a sandwich , The next day got off to a better start ,breakfast was good plenty of choice ,found one of the five pools ,plenty of sun beds ,lunch was good again plenty of choice ,dinner the same ,plenty of choice ,room was good ,but no tea or coffee making facilities,we all need a tea first thing in the morning,,rest of the week went fine ,then came the last day ,when we booked our hol we also booked a late check out room ,we even checked with the rep to make sure we didn't have to do anything ,we went back to our room at 3pm to find we were locked out ,had trek all the way to rep to sort it out ,and trust me it was a trek,overall it was ok ,but these few niggles could have been avoided ,I would score this hotel as follows . Room 4 /5 Rep 3/5 Pools 4/5 Food 4/5 Drink 4/5 Service 3/5 Finally it is a little out of the way ,but a nice 20 min stroll takes you to a nice marina,shops and bars a plenty .More

tony4sue, yorkshire

Best all inclusive holiday yet!

Just back from a 10 day holiday with my mum and we couldn't have asked for anything more! Our room was lovely with a sea view and even got upgraded to a flat screen tv half way through the holiday. The air con was great at night and the shower was really good. We ate in every restaurant apart from the French one which wasn't in the all inclusive. We were never stuck for choice and all the meat and fish were fresh and cooked perfectly. I would particularly reccomend booking the Chinese. This is the first all inclusive where branded soft drinks have been included with 7up and Pepsi. All staff were helpful, although not always friendly, most were cheerful and made the holiday even more special. The animation team were particularly brilliant. This is the best animation team we have come across as they worked endless hours trying to look after everyone. There was something for every age in the daytime entertainment and the night time entertainment was always interesting. We sat at the chill out bar most nights before tea where there was live music and then went to the theatre after tea where the animation team entertained until 11pm. A couple of nights they put on their own shows which looked very professional and a lot of effort was put into them. Everytthing about the hotel was spotless as the SOS men were out in force every morning and night giving everything a good clean. Our room was always cleaned well and if we wanted clean towels we could get them. You can also get towels from the spa for the pool so don't bother taking your own like we did! The hotel is at the very end of the walk way from the centre of playa Blanca to papagayo but it is only a 20 minute walk along the sea front. The beach in front of the hotel is ok but a bit rocky and gritty. A nice sandy beach is only a 30 minute walk away though. A free bus service into playa Blanca is provided by the hotel but we just walked. On each Wednesday and Saturday there is a big market at the marina where you can get some great bargains. The hotel has its own shop which sells all sorts of things and is open till late at night. The hotel also has great sports facilities and a spa but we didn't use any of these. Overall this was the best hotel we have stayed at in a while and we are hoping to go back next year. We would reccomend it to anyone as it caters for all ages, big groups, families, old couples, young couples or friends.More

Shannon M, Scotland, UK

lovely hotel with good improvements

Stayed 1st week in October on all inclusive basis. No problems getting sun beds. Food good and excellent quality - bit of a rush at breakfast but just depends on what time you go, they have a new outisde dining area which was lovely. Booked Mexican and Oriental restaurant still self service but not nearly as busy as main dining area, good quality and lovely atmosphere. Room was huge and kept very clean - not much view from balcony but we were hardly in so not too bothered, although I did pay extra for sea view - if I had asked could probably have got room changed. Staff friendly and helpful. Bit confusing layout - even after 1 week kept getting lost but its all part of holiday. 2nd visit to this hotel and not dissappointed, would recommend to others.More

Linda M, Edinburgh, United Kingdom

Best holidays ever!

We stayed in this resort for 1 week on all inclusive basis and it was the best holidays ever! The location is excellent with stunning beaches not too far away (30mins walk or so - so not really suitable for families with small children, but excellent for couples). Our room was spacious and airy. The pools were never overcrowded. The gym and the whirpool was a great option on a cloudy morning. The food - the best choice of everything. The additional restaurants were not worth booking; the main dining room was the best option we figured. The evening entertainment - was very pleasant. We'd most definitely be delighted to return and stay here again.More

ZZzdenki, London, United Kingdom

An old hotel in need of a refurb

Date of stay 9th to 19th October This was our second stay at the hotel and never again! We had a number of minor problems which spoilt our stay and despite personally speaking to the manager, and getting his reassurance that these would be solved, nothing was resolved. In fact what he told me turned out to be untrue. Here is a “potted” version of my issues: The electronic systems in the hotel are a shambles. Our electronic door lock failed to function properly and the magnetic card strip keys were changed no fewer than 6 times on 6 different days. The electronic door lock was also replaced during these key changes but to no effect. In addition, the in-room safe jammed shut on one occasion and then later in the week, jammed open. The staff were all too keen to blame me for these failures and offered various excuses as why this was happening. Meanwhile in the rest of the bedroom, the towel rail and shower head was hanging off the wall and the latter eventually actually broke off the wall rendering the shower almost useless. Added to this was a large stain which hadn’t been removed from one wall and one occasion the cleaner didn’t service the room at all. In comparison, the free Hotel Wifi had limited band width, was capped and with limited access zones, which didn’t extend into the bedrooms; very poor in this day and age. It “matches” the old tube television with an offering of foreign channels and BBC World service. One lift actually smelt of body odour, although this probably didn’t extend to the pools as they were being treated with a liquid poured into the pool at night by a man wearing a gas mask? Meanwhile in the dining room, people were waiting for dining tables to be cleared and crockery and cutlery to be replaced, cold plates were being used for warm food and whilst the food was plentiful when it was replaced, It was rather bland in appearance and taste; likened to a school meal. The fish dishes were … colourless and poor. In summary, this is an old tired hotel, probably no longer worth its 4 star rating and in need of a refurbishment. It’s good at processing loads of holiday makers, proving something doesn’t go wrong and I can understand why so many holiday makers turned a blind eye to the minor inconveniences. In most case I would do the same but my persistent interactions with staff in dealing with failing locks on doors and safe on several occasions over several days, makes you start to look at other things in a different light and this is what has happened on this occasion. I remain particularly annoyed at the manager’s reassurances which turned out to be untrue; disgraceful! I will not be returning and if you are going keep away from room 1213.More

And O, Stone, United Kingdom

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