This place has mountain views, a beach on the doorstep, and a great choice of pools and restaurants.
Locations don’t get much more dramatic than this. One side of the hotel looks out to Los Ajaches mountain range, the other has panoramic views across the Atlantic. Plus the beach is around 5 minutes away on foot.
Within the hotel grounds you’ll find 5 pools in total, a trio of big ones and 2 just for kids. And of the 5 restaurants, the French one really stands out. Activities are covered with tennis courts and hiking trails.
TripAdvisor Traveller Rating
Based On 3704 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. 24-hour snacks. Dinner in the international buffet, pizzeria, Mexican or Oriental restaurants.
Unlimited local alcoholic and non-alcoholic beverages including beer, wine and spirits 10.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
With towels, parasols, sunbeds and sun terrace.
International buffet restaurant
Offering breakfast, lunch, dinner with show cooking stations.
Hotel-run kids' club for 4-12 year-olds offering various games and activities.
Rooms ► View all
Twin room sleeps up to 3 adults or 2 adults and 2 children, with twin beds, a double sofa-bed and a shower or bath. Minibar and safety deposit box at a charge. Cots are available.
twin room sea view
Twin room with sea view sleeps up to 3 adults or 2 adults and 2 children, with twin beds, a double sofa-bed and a bath or shower. Minibar and safety deposit box at a charge. Cots are available.
TripAdvisor Traveller Reviews Show more reviews »
Having read some reviews before we set off on this holiday we were delighted that the negative feedback was as usually is the norm, a pile of nonsense. We found almost nothing not to our liking in this property. At this stage I need to point out we had upgraded to Elite Gold in advance and if you can afford it then we would recommend mend it 100%. The added extras were all excellent and the bars so relaxing. Overall the food was fine with great choices every day. I am a fussy eater but at no did I struggle ! The cheeseboards and the roasts meets were always superb. The room was again spot on albeit a little dated but apparently being refurbished soon. There was some building work going on but was not really a hassle. The pools were lovely but freezing ! The spa was great especially the steam room ! Every member of staff we encountered was delightful and so friendly ! A couple of minor moans . TV channels were terrible. When predominantly English speaking guests are the clientele then surely better British channels could be provided. Also the entertainment at night was very poor ! Keep music live not mimed. In summary however this hotel is great !More
Bluebobby, Paisley, United Kingdom
Nice holiday but here are some suggestions.
Came to this hotel same time last year - didn't expect to this time but it was very convenient and easy to organise. There are plenty of current reviews so little to add but here are a few suggestions. Do consider a superior sea view room as it is quieter and the 'sound of the sea' is constant and wonderful. Do take advantage of the internal restaurants. Mexican (OK), Oriental (Excellent) and French (Excellent but with a subsidy). Do consider the Royal Elite for the calm not necessarily the quality of drinks although the value is questionable. Locally - take the Playa Blanca bus close to the hotel and stay on for the circular ride just to check out the resort. (about an hour) .. or .. take the local bus to the Natura Place hotel and walk back along the full length of the promenade via the town beach and Marina. If you visit Arrecife go early and have a coffee on the top of the Gran Hotel for the views then walk to the new Marina and then back to the city centre along the Av Cesar Manrique next to the Charco De San Gines. Finally, back in the hotel don't get phased when people reserve towels - there are loads of sun beds!More
Fantastic Hotel for 1st time visit to Lanzarote.
One of the best hotels that I have stayed in,fantastic food,brilliant staff.Top marks to the Animation team who kept things going,Juan,Angel,Sunita,Carmen,Angelina,Nico,,Rachael,& of course Carlos/hotel sub director who got involved,many thanks to you all.Not to forget Rayco in the pool bar,Carmen & Luiz in the Canary bar & a big Thank You to Theresa in the Green Bar.Muchas Gracias por una vaccione bueno.More
Michael D, Liscannor
This is our second time we have visited the hotel ,and we have seen a number of improvements (outdoor seating area, new chairs on terrace ,entertainment on bottom floor) the hotel is undergoing some work with walls being knocked down and to be replaced with glass ( will be much better to look at views while sunbathing.) room cleaned every day and massive bed yes a bit hard but clean and you do get used to it, our safe was free not sure if it has changed but we did pay in the past ,spa a little dated but used the sauna and steam room when the weather was poor , drinks good brand names but some you do pay for ,food was fab and always something for everyone's taste negative comments about the food (I wonder what they eat at home ) .we will definitely stay here again . my only moan is the entertainment it was ok but could be better some nights .however the shows the animation team put on were always good. they work very hard to keep everyone happyMore
larkmans22, Sunderland, United Kingdom
Before arriving our expectations were very high. We had stayed at the Sandos in Tenerife which was faultless and a high standard. Sadly Papagayo doesn't follow suite. Firstly the hotel is huge, multilayered, quite dark is places and poorly signed. Apart from that brilliant views of the sea. The things that have disappointed me are the bars: so many of them and very few open. When by the pool none were open meaning a hike to the indoor bar for a drink but then you can have glass by the pool. The restaurant is disappointing. The foods fine but not much of a range. Dessert consists of angel delight type substance with several flavours available, the odd cake, job lot of yoghurts and ice cream. What I really noticed in difference was the service. No one meets and greets you at the restaurant, no concierge, long queues at reception, no offer of drinks in the restaurant, only red or white wine available or a beer or soft drink DIY style from the help your self bar. As I say for me, I think having stayed at Sandos in Tenerife which was faultless this is certainly a disappointment. Irritating for me I can't stop comparing. We also stayed royal elite. The room is bigger but were rarely in it. Apart from that we can have the same breakfast as everyone else in a different room and access a lounge which is nice but personally I don't think it's worth the extra money. In summary, it's nice as a hotel, service is ok, food is ok - it's not bad, just average to good. But not 5 star. More
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