This resort, formerly called the Sandos Papagayo Arena, is big, bright and bursting with things to do. Take the pool scene. You’ve got three to choose from, with a poolside bar making drinks o’clock dead easy. You can also add a daytime and evening entertainment programme to the mix, as well as sports like tennis, mini-golf and archery. What’s more, kids will love it. They’ve got two of their own pools, mini-discos and a hotel-run club – perfect for making new mates and giving you a bit of ‘me’ time. And as for location, you’re looking at a six or seven-minute walk to the beach, whereas the closest restaurants in Playa Blanca are about an hour’s walk away, don’t worry – there’s six restaurants back at base.
Based on 2654 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. 24-hour snacks. Dinner in the international buffet, pizzeria, Mexican or Oriental restaurants.
Unlimited local alcoholic and non-alcoholic beverages including beer, wine and spirits 10.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
With towels, parasols, sunbeds and sun terrace.
International buffet restaurant
Offering breakfast, lunch, dinner and Mexican or Oriental themed evenings with show cooking.
Evening entertainment programme
Offering pre-show, show and the disco. Live music on selected nights from 9pm.
Rooms ► View all
Twin room sleeps up to 3 adults or 2 adults and 2 children, with twin beds and a double sofa-bed. Minibar and safety deposit box at a charge. Cots are available.
superior twin room with sea view
Superior twin room with sea view sleeps up to 4, with a minibar and safety deposit box at a charge. Cots are available.
TripAdvisor Reviews Show more reviews »
Lovely hotel let down by the food
Spent 10 days at this hotel in Nov/Dec. The room was fine. There are countless pool loungers. Paid extra for the Elite service and enjoyed the lounge area. But the food for vegetarians was awful unless you want tortilla and chips. Potato soup contained sausage. Vegetable soup resembled what I imagine gruel to look and taste like. Ham lurked in the salads and the vegetable pizza. Despite paying for all inclusive we ate in local restaurants. Such a shame as a bit of imagination is all that's needed. Sensitive and sensible holiday rep took up the issue.More
A cut above
Just back from a week at the Sandos Papagayo. This is not the cheapest hotel on offer but it must be one of the best, you can tell you have paid a bit extra. The food and drink, which are often the biggest let down when booking a cheap all-inclusive holiday, are top notch. There are 5 restaurants to choose from (International, French (supplementary cost), Chinese, Italian, Mexican) but to be honest the main international buffet restaurant was perfectly adequate, indeed the food on offer at the Chinese & Mexican was slightly strange. There was plenty of food being cooked fresh at each restaurant. The drinks were all nice, especially the wines (the beer was slightly disappointing but I am fussy!) and good measures in proper glasses (apart from around the pools) the spirits were definitely not watered down as is so often the case and plenty of cocktails were on offer. There are 5 pools, one of which is heated which was appreciated in November (it didn’t seem to make a difference but then I went in an unheated one and it certainly is different!), crazy golf, theatre (evening entertainment ranged from mediocre to very good), multiple bars, nice communal areas with plenty of seating, shops, a doctor. Basically you don’t feel the need to leave the hotel, which is good as the town is a (free) shuttle bus ride away. There is a small gritty beach right opposite the hotel and a nicer sandy beach a 10 min walk over the lava field (I didn’t venture to this beach). There are hundreds of staff buzzing around everywhere and almost all were very pleasant, oddly the least friendly of the staff was the first point of contact ie reception. The lady who checked us in was not hugely pleasant and the lady who checked us out was downright rude and incompetent. Our room was large and pleasant, we had a view of both the pool and the sea, I think this was better than some of the ground floor ones which had a view of the beach and sea. The hotel is cleverly designed and built into the cliff side. The standard of housekeeping was very high, both the rooms and the communal areas are spotlessly clean. All in all, this is a very high standard hotel, everything has been considered and there are enough good staff to make sure everything runs smoothly. I would love to return.More
beeza1, London, United Kingdom
We would go again
We have just returned from a two week stay and enjoyed it immensely. The food was good,a big selection and no shortage.We enjoyed our visit to the Mexican restaurant but a little disappointed with the Oriental one. The staff were all very friendly and efficient, but particular praise must go to the bar staff in the Green room. They were "the best" Our room was in C block, so we had an uninterrupted sea view. Some of the sunsets were spectacular. The hotel is slightly out of the way. Great if you are able to walk well but perhaps a little daunting for the less well able. We had a great time and it was good value for money.More
Really enjoyable holiday
Just returned from our very first all inclusive holiday. We chose this hotel because of the look of it on the website & positive comments on trip advisor. The hotel is very impressive in both size & decor. The waterfall that cascades down into pools covers 3 floors in depth & is quite breathtaking. Cava & orange juice is situated in reception just the job after a stroll in the sunshine. We found the Reception team extremely helpful & friendly. My friend mentioned to them that it was my birthday on the Saturday & when we returned to our room at lunchtime there was a chilled bottle of cava & card waiting from the reception team. Lovely touch. The room was spacious & extremely clean & well maintained. All the staff at this hotel are pleasant. (I don't think we passed any that didn't smile & say hello) There is certainly a choice of restaurants & food, my only negative comments here are that you would struggle if you are vegetarian. Most food labelled vegetarian contained tuna & one dish even had ham chopped up in it & garnished on top with ham. The meat served by the chef in the International restaurant always seemed too well cooked for our liking. Saying that it certainly didn't spoil our holiday, a lovely, hotel staffed by lovely people. Would I return? Definitely yes. !! More
angelaking7, Manchester, United Kingdom
Good 4 Star all inclusive
Stayed here with partner and young baby in Nov/ Dec for 1 week as a Royal Elite Customer in a Suite, I will give you the very few bad parts first. Poor check in with no real information and no bell boys to bring luggage to your room, poor directions to your room and not really given much information about the hotel and facilities. The heated pool will take your breath away when you get in as its so cold. Some of the tiles around the pool are in poor state of repair. The evening entertainment was not very good. Now the good bits. Great size room with a fab view over the sea, bottle of Cava in the room on ice when we arrived. Great food overall with a brilliant choice of places to eat and always easy to get a seat. Loved the Royal Elite lounge with premium drinks and the breakfasts. The hotel has free wifi everywhere in public areas. Staff are extra friendly and the hotel was spotless. The location of the hotel is a little tucked away but was perfect for us, but if your a beach lover you will need to walk around 35 mins to get to a beach. This hotel has a no reserve of the sun beds policey which is brilliant and makes for a stressless trip, top marks to the management for this one. Good hotel with great staff and food.More
Things To Do► View all
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