Lanzasur Splash Resort

As well as a pair of pools and a waterpark, this place has a top location – the beach is a couple of minutes’ walk away and a 5-minute taxi ride will land you in the centre of town.

The Lanzasur Splash Resort is in a great spot, just a 5-minute walk from Playa Flamingo Beach. But location isn’t the only draw – this place also has a waterpark within its grounds.

Bungalows here come in interconnected pairs – they're in neutral tones and have a minimalist feel to them.

TripAdvisor rating

Based on 785 reviews

  • Official Rating
  • 228Rooms

Holidays with unlimited waterpark access

  • Unlimited access to the wettest and wildest waterparks
  • All parks rated by our expert slide tester
  • Kids' clubs at selected hotels

More about SplashWorld »

All Inclusive - Here's what you get

Food

Buffet meals. Themed buffets twice a week. Snacks 10.30-18.00. Tea, coffee, cakes and pastries 16.00-17.00. Ice-cream for children 15.00-16.00.

Drink

Selected national alcoholic and non-alcoholic beverages 10.00-24.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

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Waterpark

Younger children are well catered for here, with a section built just for them. It's full of sprays, fountains, a handfull of small slides and not to forget Mr Octopus who tips a huge bucket of water all over the area. If it's thrills you're looking for, the AquaBowl ramps up the fun, while the Magma River and the wave pool bring the family fun.

Just so you know, some rides are not appropriate for small children and 5 attractions have a minimum height restriction of 120cm.

Hotel-run Timi World kids' club

Providing a great range of kids’ activities for 4 to 12 year olds.

Main outdoor pool

Get away from it all at the main pool. With sunbeds and parasols to help with that feeling of calm. Towels are happily provided for a deposit. This spacious pool is also heated in winter.

Rooms ► View all

connecting room

Connecting room sleeps up to 4.You'll need to book 2 of this room type to get 2 rooms with a connecting door. It has a kitchenette with microwave, toaster, kettle and fridge. Wi-Fi* is available at a charge. The English channel on TV is CNN.

bungalow room

Bungalow sleeps up to 3 adults or 2 adults and 2 children with twin beds in the bedroom and a sofa-bed in the lounge and has a kitchenette with microwave, toaster, kettle and fridge. Wi-Fi* is available at a charge. The English channel on TV is CNN.

TripAdvisor Reviews Show more reviews »

Fabulous family holiday

We have just last week come home from a week here in early October. We are a family of 4 (2 boys aged 9 and 13) and until now never been all inclusive. We have had friends stay here before we went and they had only good things to say about it. On reading the reviews a week before we went I must say I was a little worried, although I am aware people are too quick to write a bad review and not a good one. We arrived on the Sunday and the coach transfer was about 30 mns (I'm glad I didn't pay for a taxi and seeing it from a coach was much better). On arriving at the resort our reps were there to greet us and a super quick check in. The foyer was bright, clean, and modern. We stayed in bungalow 310, a great location, close enough that down one slope were the three pools and a 2 minute walk to the Aqua Lava and the food. The food here was great (the other reviews must be SUPER fussy as both my fussy boys had NO problem finding things they liked! especially at breakfast.....PANCAKES with CHCOLATE sauce!) people have said it was a bot repetitive, which I guess it was but come on people....they are feeding 100's of people ALL from different countries and it has to be things that would suit everyone. We thoroughly enjoyed the food. We could also eat free between 1230-200 at the Aqua Lava, again the food here was nice (if you don't mind fried) but its lunch time and hot and lets be honest chips were all the kids wanted. Drinks free here all day, wine, beer, soft drinks. We really didn't make full use of the amount of alcohol some people were packing away because we don't drink, but the soft drinks were lovely. The Aqua Lava was fantastic, we spent 6 full days here from 10am-5pm (October opening times). plenty to do for us and the kids but not too big that we couldn't let them run off alone and have fun. One thing to be aware of is the 'beach area' (man made') is SUPER salty, a poor kid with eczema jumed in and was screaming within minutes, but if you have no skin conditions its like the dead sea, can literally float sat up! good fun and waves every hour. The slides are fabulous, (i'm a big girl and was worried about this but honestly nothing was mentioned and I had a blast playing with the boys). The bungalows are very basic which initially worried me but soon came to realise that we literally only slept there and got ready for dinner, if you're spending more than that in them there is something wrong with your holiday!!!! We hired 2 fans cheaply which in October was plenty, I would suggest asking for air-con in hotter months though. The kids slept on made up sofa beds in the front room which also had a mini kitchen area (I don't get why this is there though as all inclusive, but had a fridge which was handy) and hubby and me were in 2 giant single beds pushed together in a ample bedroom with tonnes of wardrobe space. The bathrooms were clean and big, nice shower and bath, this is also where the hairdryer is. I would strongly recommend taking your own dryer mind you, I have long thick hair and it took me about 45 minutes nightly to dry mine and gave me thumb ache. lol. The evening entertainment was NOT aimed at foreign kids as someone suggested on a previous review, it was very much aimed at the English but French, Spanish and German were also spoken. Either way we enjoyed it nightly and plenty for the kids to do. A week was not quite long enough (cheers the English government for ruining family holiday time) 10 days would have been perfect. In short......we would come here again, none of us wanted to leave and ALL the staff were super good with the kids and very friendly. Enjoy if you decide to go, I would recommend it definitely.More

Woolbee, Exeter

Don't believe all the reviews! great!

We booked our holiday to Lanzasur in February, then over the next few months read a host of dreadful reviews relating to the resort in horror! I don't normally write reviews but I wanted to give our view on Lanzasur. We travelled as a family of four (kids 8yrs and 4yrs). We have never been all inclusive before, or a package holiday either so we didn't know what to expect. We had a warm welcome from First Choice the the hotel's own staff. All of the staff at the hotel were lovely throughout, very professional, fun but not overly imposing. The kids staff and waiting staff were great and always enthusiastic. The accommodation of a one bedroom bungalow was much as illustrated on Tripadvisor. Nice, inoffensive, clean. It did get a little hot at night and the windows couldn't be locked open. Not really an issue in October but imagine pretty hot in the summer. We had our bungalow cleaned five days out of the seven (as described) and towels were replaced as and when necessary. The kids slept on the sofa beds in the livingroom and we had the bedroom, I had been anxious about this arrangement but actually it was fine. We didn't really use the kitchen aside from the fridge. We stayed in 214 which was very near the pool/restaurant, very handy and we were not at all troubled by noise etc. The restaurant food was lovely, we always found lots of things we wanted, we didn't eat outwith the hotel at all during the 7 days, there was enough variety for one week. Breakfast was a great selection of cooked and continental breakfasts, unlimited tea, coffee, hot chocolate and juices (diluted juice), loads of lovely bread and pastries. Lunch was available in the restaurant (good selection of salads, burgers, always freshly baked pizza, cold meats, breads etc), the pool bar (sandwiches and hot dogs) and the water park (smaller buffet but lovely, one day there was a huge paella, also salads, chips, burgers, cold meats etc). We never had to wait for a table and the waiting staff were careful to clear tables as quickly as possible, and were very polite and friendly, especially with the kids. My children ate a good selection of food there, it wasn't all chips, even the kids buffet was a good selection (chicken, pasta, peas and corn, lasagne). It was easy to eat healthily if you wanted to (good for all inclusive!). Puddings were lovely, lots of creamy spanish deserts, sponges and fruits. Alcoholic drinks were limited in terms of variety but we were happy with the wine (white, red and rose all on tap) and the beer was fine too. There were some spirits and schnapps available too, and you could ask for Cava at the bar. We didn't buy any drinks, the sangria from the pool bar was great ;) The kids were in separate kids clubs due to their ages but occasionally the clubs ran together. The staff were lovely and most days took the kids to the waterpark which they loved, being away from mum and dad! They also did craft, darts, volleyball, shuffleboard and loads of other things. Activities were listed on the noticeboard and there were 2-4 activities 5 days out of the 7. The mini disco in the evening was great for the kids, we didn't generally stay for the later entertainment. The waterpark was perfect for our 8 year old son, he could go off on the slides by himself and the place was small enough to keep an eye on him. The "baby" area was good and had various slides too, kids have to be a certain height to go on the big slides so it was good the small ones had another option. We had a lot of relaxing time on the lazy river! We got the Wifi code from reception and got all set up but basically the wifi doesn't work, I ended up paying for my own phone providers internet as the hotel one was rubbish. There are three computers in reception which you can use to check email etc for 1 euro for 10 mins if you get stuck. This wasn't a problem, but not really worth advertising there is wifi. We went during the Scottish school holidays and there was a great mix of nationalities when we were there, lots of Dutch, German, French and Spanish as well as some Brits. The place wasn't too busy and everyone was friendly, mainly families. All in all we had a great break and would definitely consider returning to Lanzasur. The flights were at a great time, the airport transfer only about 40 mins and nice to get some sunshine in October. I can't see what everyone was complaining about, unless this place is a nightmare in high season!More

turpentine1980, Edinburgh, United Kingdom

Avoid as far as you can

We've visited the hotel in October 2014 with my wife and two kids - aged 7 and 1,5. Just at the arrival we've been informed that we can enter the rooms in 5 hours. That was our Travel Agency (TUI Poland) fault, so we didn't complain much about it to the hotel manager, but kindly asked at the reception if they can prepare the rooms earlier. "They'll do their best" of course, and they didn't care my small child had to go to sleep in next 2 hours, because "they have their procedures". "Strange thing" - I thought - "family hotel they call themselves". Anyways, I paid additional 40 EUR to get air conditioning as before going there I read opinions on Travel Advisor that without AC the humidity, smell and temperature in the rooms are unacceptable. Nevertheless, we entered the rooms after 4,5 hours, and still waited for the child bed for another hour. So, "their best" was actually 30 more minutes than promissed, but the tip I gave to make the process faster, didn't return to me. Anyways, we thought "bad start, usually ends well" and went for breakfast. The food was completely tasteless! Scrambled eggs and pancakes even though they were horrible, were the only things which we could swallow, but we thought it was because we didn't get much sleep at night (early flight), and had to wait in the hall 5 hours, so we decided not to judge to early and went swimming in the local pool. I was surprised that with that many guests noone is swimming. It occured the pool and the paddling pool were freezing cold!! and the paddling pool was dirty (the water was very cloudy and smelly). When we got back to our rooms we've noticed strong smell of dirty toilet in the whole room. We thought this was caused by uncleaned restroom, but it looked clean. It occured the smell was comming from the outside and just stayed in the room because of poor air circulation. Disgusted with the smell we went to see the water park nearby. It was the only good thing about the hotel actually, but the food there was even worse than the hotel restaurant one. All tasteless, fat, oily, and fruits were frozen and not fresh. After one day our dream of having great family vacation started fading away. Next 2 days faded the dream even more - I'd say even faded to black. It occured that right by our bungalow is a water waste container which was overflowing (I included the picture - video on demand). I was so angry because my kid was playing in the sand there, putting its hands to mouth (like little kids usually do), and on the third day she got sick! I reported the overflowing water waste container and the technitians "fixed the problem" by pulling a pipe from the container through my terrace to another hole. To my surprise the other hole which looked like a paper held by few stones (picture included) was another water waste container. It occured to me that if my daugher who played there often stood on the "paper cover" she'd fall inside the container and probably drown!!!! I'm attaching the pictures of the "professional cover" of water waste hole. After this inccident the pipe which was put on my terrace fell out of the hole by a cleaning lady's trolley and started pouring water waste right by my terrace smelling like dirty public toilet. I reported the problem AGAIN in the reception and very unpleasant lady said it is "recycled water pipe, and it should be like that". That was enough! I spoke to deputy manager about it. Very nice man, who was shocked when I showed him all the videos I recorded, and the smell which was horrible ... but so what when nothing has changed: -the smell of dirty public toilet remained -the food was still horrible -fruits were old -you had to pay additional 1,5 EUR for glass of fresh juice even in all inclusive option! -"room cleaning" was actually "laying nicely old smelly of toilet bed sheets" exchanged once during whole stay on the 6th day after implicitly asking for one -the dirty and freezeing cold swimming poor was still unusable -the walk path tidyness ended with the hotel fance, but the smell from the garbage outside the hotel did not stop with the fance (pictures included) -tables in the dining room were cleaned by dropping the crumbs in the garbage, but all tables were sticky because noone actually ever washed them -unpolite (at least one lady with black hair was) and unhelpful reception -not caring about children - just made funny faces to them, but when my daughter was sick and really needed help noone cared at all -water waste still was poured right by the bungalows where the children played Only one more thing that is good about the hotel except quite ok water park (very expensive though for what is provided) were the mini disco nights in the evening - animation team was really great, but all the time spent inside the bungallows terrain were like keeping head in a dirty toilet. Luckily on the last day the hotel service couldn't extend our stay for another 8 hours (we had late flight back), and kicked us out of the room even though our child got sick most probably because of pouring their water waste just by our bungalow, and had 40deg fever. Thanks to that we got to stay in the nearby hotel (500m further) - Jardines del Sol just for this 8 hours. These were the best 8 hours of our whole stay on Lanzarote. It was like a dream come true!! Really! Avoid Splash World Lanzasur Club hotel! If Lanzasur Club (Relaxia) is 3,5* hotel than Jardines del Sol is a 50* hotel - fantastic, huuuge apartments, 2 separate bathrooms, very clean, great smell, fully equipped kitchen (dishwasher, washing machine, microwave, kitchen, plastic cutlery for kids), sepearate bedrooms, fantastic food, fruits, board games and video games for kids, warm (26C degrees) and clean pool. This hotel was 10 times better prepared for kids then the "Family resort" calling themselves I described above. If you want to pick Lanzasur Club because of the water park, go to any other nearby hotel (even if it means few EUR more), and just walk 200m to it. Otherwise you'll ruin your vacation. CheersMore

Waldek321, Warsaw, Poland

Ok

Stayed here from the 30/09 for a week with my partner and son. First of all they seriously need to sort out the street light around the bungalows we arrived at night and took us a good half hour to find our accommodation! A lot of guests seemed to have the same problem. The food was nice, the pool area and the aqua park was also good and very clean. A bit far from playa Blanca so we had to sit and endure the kids disco every night which was as my son put it 'lame' as for the entertainment that followed forget it !! Utter crap!!! It's a shame because it really let the place down. Otherwise a very pleasant holiday the bungalows very clean and tidy More

calimarie, wales

Mr

Arrived home on Wednesday morning we went with friends and family we had 2 young children with us, it was our daughters 3rd birthday while there, the animation team were amazing with her and gave her a birthday cake. Overall holiday was good just the adults entertainment at night was a bit of a let down Oh and no air con but other than that no major issues. The first choice rep Cheryl and the animation team especially Jerryk was outstanding, so friendly and always happy to help if needed. The highlight of the day ( for the boys ) was water polo for the adults at 3pm probably a little rougher than expected ha ha overall a wicked holiday for our family and friends. We even managed to get the bar man Miguel smiling. More

siennagrace1,

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