Lanzasur Splash Resort

As well as a pair of pools and a new waterpark, this place has a top location – the beach is a couple of minutes’ walk away and a 5-minute taxi ride will land you in the centre of town.

The Lanzasur Splash Resort is in a great spot, just a 5-minute walk from Playa Flamingo Beach. But location isn’t the only draw – this place also has a brand new waterpark within its grounds.

Bungalows here come in interconnected pairs – they’ve been refurbished in neutral tones and have a minimalist feel to them.

TripAdvisor rating

Based on 769 reviews

  • Official Rating
  • 228Rooms

Holidays with unlimited waterpark access

  • Unlimited access to the wettest and wildest waterparks
  • All parks rated by our expert slide tester
  • Kids' clubs at selected hotels

More about SplashWorld »

All Inclusive - Here's what you get

Food

Buffet meals. Themed buffets twice a week. Snacks 10.30-18.00. Tea, coffee, cakes and pastries 16.00-17.00. Ice-cream for children 15.00-16.00.

Drink

Selected national alcoholic and non-alcoholic beverages 10.00-24.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

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Waterpark

Younger children are well catered for here, with a section built just for them. It's full of sprays, fountains, a handfull of small slides and not to forget Mr Octopus who tips a huge bucket of water all over the area. If it's thrills you're looking for, the AquaBowl ramps up the fun, while the Magma River and the wave pool bring the family fun.

Just so you know, some rides are not appropriate for small children and 5 attractions have a minimum height restriction of 120cm.

Hotel-run Timi World kids' club

Providing a great range of kids’ activities for 4 to 12 year olds.

Main outdoor pool

Get away from it all at the main pool. With sunbeds and parasols to help with that feeling of calm. Towels are happily provided for a deposit. This spacious pool is also heated in winter.

Rooms ► View all

connecting room

Connecting room sleeps up to 4.You'll need to book 2 of this room type to get 2 rooms with a connecting door.

bungalow room

Bungalow sleeps up to 3 adults or 2 adults and 2 children with twin beds in the bedroom and a sofa-bed in the lounge and has a kettle. Wi-Fi* is available at a charge. All bungalows interconnect with one other so these are suitable for families. The English channel on TV is CNN.

TripAdvisor Reviews Show more reviews »

Not brilliant

Just returned from a week at the Lanzasur Club. We arrived at 11.30 at night, greeted by reception, given keys and a map to find the bungalow. Ok if it's in the day, but we spent half an hour wandering around the place, with not well lit areas to find the bungalow. On opening the door, we booked a place for 3 adults, my son who is 6ft,ended up sleeping on a camp bed that even I couldn't fit on at 5ft. This was a cock up by Thomson n not the hotel. There was no air con in the bungalow, so the place was unbearable at night, although you could rent out an air con unit for 50euros, not good when you have spent a load on a holiday. We arrived on a Sunday, our towels n bedding got changed on Monday morning, even though we hadn't used them. But only to find these only got changed twice a week, (unless again you wanted to pay.) The next time they got changed was Saturday, we went home on Sunday ?? There was a small plate of food put on for us, mainly a piece of bread, a chicken drumstick and a piece of Avocado. No where else to buy food sadly n due to dietary problems, I had nothing to eat, the receptionist didn't seem bothered, just saying the chef had gone and I won't be able to find anything . Entertainment wasn't brilliant and neither was the day time activities. The barman in the night time lounge, was excellent, although at times he was run off his feet. In fact the whole place seemed short staffed. Pool bar service, wasn't good.If you dare ask for a drink, you got grunted at and one person got swore at. Not good when you are on holiday. One night there was a fight and four armed Police came running through the complex and also one night we had loads of shouting and arguing at 3am. One day we came back to our room to find the maid had been in and broke the key in the door, she hadn't bothered to tell maintenance, so our bungalow had been left unlocked all day. So get a safe and keep everything locked away, as this is a common incident, according to maintenance. I agree with the other persons comment, the cleaning wasn't good, we had hair under our bed and in the corners of the room that wasn't ours all week. We did mention the problems to the reception and reps but nothing seemed to be done, so you have to go along with things. Playa Blanca is lovely, and I would go again but not to this hotel. You also need towels for the sunbeds, due to them only supplying them if you payed for them. First ever first choice holiday but the last sadly.More

HnJnottingham, nottingham

Great Week @ The Lanzasur.

We have just returned from a cracking week at the Lanzasur with our 5 year old Son. Having read some of the reviews , we were unsure what to expect , but I can safely say it surpassed our expectations and then some. Firstly , I don't know why people without children would contemplate coming here. The Splash World is a bit of a give away as to the target market !! Yes , it would be nice to have air conditioning but if you did , surely the price would go up. We hired 2 fans for the week which cost 30 euros in total which I didn't think unreasonable. Wi Fi yes was hit and miss and we love being on our gadgets more than most but it was only for a week. and yes it meant we had to talk to each other !! We stopped in 324 which was a cracking spot - No excessive noise and good location for everything even with a dawdling 5 year old in tow Very impressed with the self service drinks and range of choices. Food was always warm and plenty of choices for everyone. Couple of points that we felt needed looking at - More staff at meal times and for sure a member of staff cleaning tables outside to avoid attracting our feathered friends. A bottle of water in your fridge upon arrival would be a nice little touch. All staff , both English and Spanish were very helpful and contributed to a great week - Reps were easily accessible and visible - More so than any previous holiday and were always happy to help or just say hello.The fact that you were still AI until the minute you left meant we were able to fill up and refuel for the journey homeMore

Lee B, Solihull, England, United Kingdom

Lanzasur Club

Not for couples........ Unfortunately the only reason we stayed there, was because my daughter , partner and grandson were there. We seemed to be unlucky, our room was not cleaned as well as it should of been, bath and patio not cleaned at all until the Reps told the manager, then bath got cleaned. Could not believe that there was not ceiling fan, bungalows were very hot. Wifi was hit and miss. Not enough restaurant staff to clear tables. Didn't understand why the freshly cooked food was put on top of the food previously left on the hot plate? Found that the pool bar was an accident waiting to happen as the floor was wet and several people had slipped over, this was brought to the managers attention. The pool barman was rude and moody. but the barman in the evening, was brilliant, he was a credit to the hotel, he worked so hard, serving and clearing tables. Most of the reception staff were friendly, but there were a couple who made you feel you were putting them out. I agree with Carol B, it was like being at Butlins, so not for me Will not be staying again.....More

Odette F, england

Great for family

We went there for my partners birthday , great resort with lovely bangalows , easy acces to pools and restaurant. Great entertainment team:)fantastic food! We would recommend this resort for anyone who is looking for a nice rest!! More

Egm_foru,

Very Good Holiday, shame about the sun beds

Stayed for two weeks during August with my wife and two kids aged 8 and 10 We booked the holiday a year in advance with a free child place, in doing so I found myself looking at the reviews with mixed concerns, before I start don't believe the rubbish some idiots have said. Ok holiday was booked with Thomson, travel time from airport to hotel 45 mins, on arrival drinks awaited you during our short check in, yes you have to pay for air con, fans and safety deposit boxes, why would anyone leave comments that they didn't know this, they obviously read reviews before going! Ok we asked for air con but none available was told that we could move apartments during the holiday when one came available, but to be honest didn't need to, hired a fan but that was rubbish, in truth it's that windy you didn't need air con and we went in peak season, on check in your are given a map with your room location, couldn't get into the room until mid afternoon like any hotel ( also amazed at the people complained you couldn't get in straight away! What time is check in at a British hotel!) reception also help you with food times etc, so we dropped our bags off and went for a lovely drink by the pool in time for our first lunch, after lunch got our bags and went off to the apartment, we had the furthest apartment in the corner of the complex by the gate ( code for the gate is given on arrival) again some people complained about the walk! It's not even 5mins from the restaurant! Apartment was great separate rooms for us and the kids, kids even had separate beds, fridge for your water and other cooking facilities that aren't needed, cleaning days are also in your room stating when, so again I can't believe some of the reviews, beds always made, sheets and towels changed as informed, so after all that down for dinner, all you can eat as much as you want and help yourself to wine, beer and soft drinks, beer and white wine was great, red was ok, having spent two weeks at this hotel we never got bored of eating at the restaurant, the staff work so hard and guess what you can tip them! We did eat out a few times just to break the holiday up, I realise it's allot of money to go abroad and some family's want to get every penny out of the hotel, but if you walk down to the bay and along the promenade you will find some great places. Evening entertainment was the kids disco then onto the more events from 21.30, you have to be quick to get seats like the sun beds that I will come onto. Onto the morning, great breakfast, everything on offer, again people on the website complained about the same old food everyday, how many of us have the same cereal or toast at home everyday, you had everything you wanted for breakfast, if your looking for a sunbed after breakfast then it's no chance, like other hotels you need to be down for the crack of dawn, even though the reps tell you that you can't reserve that's rubbish, I tried it on our last day, set the alarm and got down just after 7am and only just got a few beds, I read the hotel is trying to sort this out, we found it easier to go out for the morning get back for lunch, then wait at the bar for a few beds to come free, I must admit I've never seen such a place to have every reserved bed with no one on them and the pool half empty, the amount of people that arrived mid afternoon having been out for the day and picking up bone dry towels from the beds! You even had the same people reserving the same places every day! The girl at the pool side bar was great always cleaning up after people and the drinks are perfectly acceptable, yes you have to pay 1 euro for a slush puppy but who cares! Plenty of free ice cream during the afternoon with a few snack to keep you going. Ok this was our first all inclusive and I have to say it was a eye opener, I couldn't believe the amount of food people would stack up on the plates to leave it on the table untouched, and I had to witness someone complaining that they didn't have enough vodka in the glass half way through the morning, you get a large tumble with a few ice cubes then 2 thirds of the glass is filled up with spirits and then the mixer, that same persons son was pulled out of the pool the following day, luckily he was ok, but this is the sort of people that seemed to have no disregard for kids WIFI, it's hard to do but you can live without your phone and emails on holiday! I tried it and found it hard, so the best place I found the signal was by the crazy golf! All in all a good holiday, shame about some of the guests but I suppose you would get that anywhere. Sun beds again doesn't matter what hotel you stop in it won't change. Would I recommend yes, will we go again probably not, but a special thanks to all the hard working staffMore

fishtank1906, Pembrokeshire

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