Lanzasur Splash Resort

As well as a pair of pools and a waterpark, this place has a top location – the beach is a couple of minutes’ walk away and a 5-minute taxi ride will land you in the centre of town.

The Lanzasur Splash Resort is in a great spot, just a 5-minute walk from Playa Flamingo Beach. But location isn’t the only draw – this place also has a waterpark within its grounds.

Bungalows here come in interconnected pairs – they're in neutral tones and have a minimalist feel to them.

TripAdvisor Traveller Rating

Based On 856 reviews

  • Official Rating
  • 228Rooms

Holidays with unlimited waterpark access

  • Unlimited access to the wettest and wildest waterparks
  • All parks rated by our expert slide tester
  • Kids' clubs at selected hotels

More about SplashWorld »

All Inclusive - Here's what you get

Food

Buffet meals. Themed buffets twice a week. Snacks 10.30-18.00. Tea, coffee, cakes and pastries 16.00-17.00. Ice-cream for children 15.00-16.00.

Drink

Selected national alcoholic and non-alcoholic beverages 10.00-24.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

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Waterpark

Younger children are well catered for here, with a section built just for them. It's full of sprays, fountains, a handful of small slides plus an octopus tipping bucket. For thrill-seekers, the AquaBowl is the place to head, and for family fun there's the leisurely Magma River.

Just so you know, some rides are not appropriate for small children and five attractions have a minimum height restriction of 120cm.

Timi World kids' club

The hotel-run kids' club provides a great range of activities for 4 to 12 year-olds.

Main outdoor pool

Get away from it all at the main pool. With sunbeds and parasols to help with that feeling of calm. Towels are happily provided for a deposit. This spacious pool is also heated in winter.

Rooms ► View all

connecting room

Connecting room sleeps up to 4.You'll need to book 2 of this room type to get 2 rooms with a connecting door. It has a kitchenette with microwave, toaster, kettle and fridge. The English channel on TV is CNN.

bungalow room

Bungalow rooms come with twin beds, sofa-beds plus a kitchenette with a microwave, toaster, kettle and fridge. Catch up with CNN on the TV.

TripAdvisor Reviews Show more reviews »

Serious lack of safety and comfort for guests!!

I have just returned from this Hotel and I had serious worries about the lack of safety this Hotel has for it's guests. Children were running in packs and playing football in the large foyer and walkways like wild animals whilst their parents sat in the adjoining bar/entertainment lounge drinking, making new friends and watching the very very poor entertainment. It is the parents responsibility to keep their children under control however when they fail to do this it is ultimately the responsibility of the Hotel to make sure that all guests are safe and comfortable and they did not!! We were on holiday with my 85 year old father who walks with a stick recovering from a hip replacement and had he been knocked over by this pack of animals he would have lost his mobility forever......I did ask the male evening receptionist to control this behaviour, he made a feeble attempt asked one group to stop ......and that was it.....the rabble continued!! A large Irish family arrived during our stay and the children came for lunch everyday straight from the pool dripping wet and were allowed into the dining room unchallenged by the staff....We've never witnessed such a breach of safety regulations in a hotel before and holiday a minimum of 4-5 times a year!! Again we were concerned about our safety as they left a trail of water everywhere and we couldn't allow my father the luxury of going for his own food in fear that he may slip on the wet floor!! There is only one bar open in the evening in the main foyer and it was uncomfortable to sit in it as it was freezing cold, every door was left open possibly by the pack of wild children running around unsupervised but the main problem was that there wasn't any staff controlling this and there wasn't any heating to make this a comfortable sitting area. The evening entertainment was absolutely terrible, 7.30-9pm they had the children's disco which was geared to under 5 year olds. We had an 11 year old with us and there was nothing to entertain her age group. The kids entertainment took over the whole of the bar area even although they have a large perfectly capable children's club area where they could have held the kids disco which would have allowed the adults some time after dinner to relax. The entertainment which followed for the family was the worst I have ever experienced in any Hotel throughout Europe. We were forced to taxi into town every evening due to the cold bar area ..... the children running in packs unsupervised....the fear for our safety and the lack of an area where we could enjoy the All Inclusive package we had paid for in this Hotel!! In the Hotel Bar I was very concerned that I was given red wine from a large plastic jug whilst selected guests who were also on the All Inclusive deal where given wine direct from the tap.......where did the wine in the jug come from? We had tried the wine direct from the self service tap in the dining room and it was very drinkable so needless to say we didn't drink the wine from the jug as it tasted awful and we handed it back with our complaint and didn't receive an apology or the offer of a replacement from the bar tap!!?? My husbands policy is to always give the Bartender a large tip when we arrive in the hope that he will look after us for the duration of the holiday this is normally followed by a good tip every evening. For anyone with the same thoughts ....don't bother ....it didn't work for us in this hotel!!?? There is a pool bar open in the day which has a poor selection of snacks..... drinks are served in plastic cups and glasses which is acceptable for safety reasons ..... however we were given plastic glasses one evening in the bar which isn't acceptable and asked for glasses, the reason for this was simply that the Bartender couldn't be bothered to go and get a tray of clean glasses from the kitchen dishwasher but reluctantly he was forced to go and get a tray on our request! The rooms were ok and clean when we arrived, however we only had our beds made up once in 7 days, we did have a visit one afternoon after we had made the rooms ourselves but we should have had 5 cleaning days out of 7? We didn't have clean sheets and only had our towels changed once in our week stay? We couldn't fault the food in the Hotel, there was plenty choice for everyone. All in all the problems with this Hotel as far as we could see was that it was grossly under staffed in all areas which jeopardised the safety and comfort of it's guests which is a very dangerous situation.More

janysbanany, Edinburgh, United Kingdom

'Ok'

We stayed at this hotel all inclusive for 2 weeks over Christmas.there was 9 of us which was 2 families.we found our room to be clean and adequate the only down side no heating at night which was cold in December.the food was ok,lots of it but not really geared at the English more for the Germans as there was lots of them.the kids choice every night chips and nuggets not much choice so I made sure my youngest who's 5 ate some nights from the main food.i am a very picky eater so didn't find much that I would eat except chips and salad,but I knew that would be the case.very repetitive array of food and felt sometimes some food was left over from lunch as it was the same at lunch as at dinner.alcohol was very watered down baz the bar attender was very nice and probably the best of all the staff.the pools were so cold no one was in them the heated pool was ment to be heated what a joke it was still cold.the waterpark was good water cold but not as bad as the hotel pools.the staff at the hotel I felt could be a little rude.3 days before we were due to leave my son was vomiting all night I went to reception at 4am and asked if there was any doctors open she said a hospital so ordered us a taxi and off we went.hospital was so clean doctor spoke English we were in and out within the hour.got back to hotel and said to receptionist could you get housekeeping to come to us early to clean as my son had been sick in the bed and on the floor we had cleaned up what we could.we gave him bedding off another bed so my partner had no bedding at all.she said she would.we waited all day for someone to come and clean I went to reception twice this was 2pm the next day.receptionist was very rude and said what do you want me to do they will clean before 4pm.i explained there was sick everywhere etc,she didn't seem bothered and said when do you want the room cleaned then I said 9am this morning but obviously it's not been done and here I am 5 hrs later still waiting.i was very angry so went back to my room and waited another hour still nothing,I went back to reception spoke to someone else and he said I will send them right away.they came and cleaned so I thought.i looked round once the cleaner had gone and she hadn't cleaned the sick off the floor just changed his bed an no on else's.so I had to go back down to reception to get it cleaned they came and mopped all the floors.the doctor thinks my son was sick due to the hotdog he had at the pool bar that it wasn't cooked properly.i had been told by other families that they put the sausages on frozen and then gradually put them at the front when cooked,but when children go up and get one they don't know if it's properly cooked or not,so not a very good system.childrens entertainment what can I say it's been said a lot in other reviews.very poor not entertaining,boring for kids.thats not the entertainers fault feel the hotel could make it much better.we ate out a lot so found a few nice restaurants on the front.we went on lots of excursions but didn't do it through thomson we went into town and booked our own much cheaper saved a lot of money.i would recommend that if you don't mind walking to the town to sort it out yourself.sheets only changed maximum of 4 times in our room no clean towels through out the whole 2wks.distinct lack of caring from staff.kids running around in resturant.lovely island not the best hotel.as there was 9 of us we entertained ourselves as the entertainment was not what I would expect.would not return to this hotel again.bear in mind the island can be very windy.they have wifi but it is very poor you have to stand at reception to be able to connect not good when I had to face time family on Xmas day and everyone could here my conversation.More

Helen H, Kent, United Kingdom

Poor

The staff here are very good and friendly. The accommodation is good but for the interconnecting door.the family next door were a noisy lot and could here everything including the carnel stuff. The food was average but fair.nothing was fresh.no fresh orange juice. Only one bar open at a time which was a pain.kids running riot while the parents are busy getting their money's worth at the bar.if they wanted to get drunk forget it all drinks watered down a lot. Shouldn't be aloud.I must have drunk half a litre of vodka and was probably still fit to drive. The pools were freezing. Would go back to the island but not to this hotel. It was not good value at £800 a week for 2. First choice should be prosecuted under the trades description act calling this place all in.More

bodge38, South yorks

Great resort for a family

We spent a week here over New Year and I couldn't recommend it enough. We were a party of 6. My husband and myself, our daughter and her three children. The food was very good indeed and plenty of variety. The wine which came with the meals was good enough. The staff, without exception, were pleasant and helpful. Chalets nice and clean. The older two children went to the mini club nearly every day and had a good time and of course the beach is 5 mins walk away. The only problem I had was that I never managed to get onto their wifi. I wasn't so bothered but others may be.More

bkyte01, Chester, United Kingdom

FAMILY FRIENDLY HOTEL with WATERPARK! NEAR THE BEACH

This hotel it's a nice apart hotel with waterpark for the little ones. The bungalow was fine, with a small kitchen. The room was clean and comfy. The hotel in general has a great swimming pool, plenty of space for sunbathing. The food at the buffet was very good, many options and fresh food everyday. We stayed for 7 days and didn't find food repetitive, everything was delicious. There are shows every day. The staff was really helpful and friendly. We had a great experience, good value for money.More

Mrs V C, Denia, Spain

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