This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds*, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
TripAdvisor Traveller Rating
Based On 815 reviews
Free entry for kids to Loro Parque - no transport provided.
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
All are included except where indicated.
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
These twin-bedroom suites are light and tastefully decorated and come with a limited sea view. And there's another 2 extra beds in the bedroom. As well as air-conditioning, a TV, bath, shower, bathrobes and slippers are provided.
This superior suite is smart and modern with comfortable furnishings. You'll be able to access Wi-Fi* from your room so you can stay connected - you'll also have a minibar, a TV and bathrobes and slippers for all th family. These suites also feature children's bedding, a highchair, changer, step stool, children's amenities and shampoo, a minibar with a welcome pack of yogurts, juices and snacks, a Playstation® and a special children's gift on arrival.
We are just back from a 2 week holiday here with our 1 year old son. We had the best time. Good points: Everywhere is so clean and tidy, Rooms big and spacious, mini bar, helpful and super friendly staff, Great facilities for kids. Lovely non-tacky location outside of hotel (my last experience of tenerife was las Americas!) Negatives: Food variety particularly at lunch and at the snack bars was very poor. We found the lunch restaurant in week 2 to be much better. I normally wouldn't comment on lunch as don't normally go but trying to find different food for my 1 year old was hard. He lived on jacket potatoes pasta and cheese along with trips to lidl for some variety. Would have been nice to have fresh burgers etc. As the ones provided lay there for ages and were not warm. Towels in room very worn and sometimes the dirty old towels were folded up and presented as new. Sofa bed was smelly and old. Am glad we didn't need to use it as a bed. Pool and baby pool closed several times in visit due to 'faecial incident'. After the previous chryptosporidium outbreaks that really put me off using the pool. Cocktails were very limited. Previously we have been to a couple of all inclusive in Mexico where the cocktails were amazing. I appreciate however that this is more of a kids focused resort. The main thing I would disagree with in a few reviews is the lack of things to do outside of the hotel. We loved the area! There are very steep hills so not good for the less able but worth the walk for others. One night there were live bands on at the bandstand by the sea which was amazing. Some beautiful walks and lovely local restaurants really made our holiday for us a bit more special. If you can, go to cappuccino maria along the walkway from the small beach. Does amazing cocktails and burgers! Also everyone over in tenerife seems to love kids and babies. Our son got so much attention :-) children are really included in everything over there. All in all a great holiday! We got it for a brilliant price am not sure however I would pay as much as a lot of people seem to spend. More
We've just returned from a week here as a family of 3 (little boy is 4) We had a great week. The resort is much bigger than the HV in Lanzarote. The rooms are a good size and the layout worked for us with our little boy sleeping in the lounge and us in the bedroom. Plenty of storage, air conditioning, hair dryer, two TVs with a good range of English channels (Bbc, itv, itv2 and CBeebies) and a fridge that's stocked regularly with water, Pepsi and beer. We were in block O which overlooked the grounds including a football pitch and tennis court and we could see the sea which was nice. We could hear music when we arrived in the corridors to our room but we couldn't hear anything once inside. There's 4 pools if you include the small baby pool. Downside having a 4 year old was he could only touch the floor in the smaller pool with the slide as the other two bigger pools were all 1.4m deep. Didn't effect things too much just would've been nice to have gone to those as well. You have to be up at 7 to get a sunbed even out of school holidays! Restaurant is good and a large choice. We ate lots of really good steak that was cooked on the grill at one of the stations most nights. Always a theme with some staple items there all the time like pasta, salad and kids food like chips, fish fingers etc. We thought the choice and quality of food here was better than HV Lanzarote. A la a crate restaurants were a bit of a disappoint. We only booked the Grill as we didn't like the menu of the Spanish. All based in the pool bar restaurant so didn't seem that special to visit either. That said the food was delicious and we had a giant steak that didn't have any kind of supplement with it. We found all of the staff to be very helpful, restaurant staff particularly friendly and tentative. The reps do a great jobs as always entertaining the kids at night and my little loved the Live and Loud show every night again. I was a little unsure after reading the bad reviews here but we had a good experience and would visit again. More
We have just returned from a 2 week stay at Holiday village Tenerife (Costa los gigantes) this is a great place to stay as a family with young children, kids clubs go on day and night and are great fun, my children attended both the Spanish and English clubs and was even part of the evening Spanish show one night performing Greece! The hotel is massive and has views out over the sea which is lovely, very clean, gardens well kept and staff friendly. The rooms are very spacious and cleaned daily, safe in room (extra charge) and air con. The evening entertainment is split into 3 areas you have the first choice outside stage, inside Spanish shows (spoken in English) and a singer in the bar. We preferred the Spanish entertainment which included parrot show, acrobats, snake show and theme nights. Special mention to billy, Sharon and ondy who were on the go day and night and brilliant with the children. The pools hear are great! 2 main pools a quiet one and an activity pool, we didn't use the quiet one as it wasn't allowed lilos and the kids had them, but it looked lovely. The activity pool had dancing competitions and games going on all day which was great for us. The area outside the hotel had more than I thought, we went to a sports bar called legends to watch the football which had a great atmosphere and lovely food, there's also a good Indian restaurant hear to (bobbys) If you want a late drink there's also an Irish bar that turns into a nightclub and Is open till 3am!! All of this is oppersite the gorgeous beach, which is very clean with toilets and sunbeds to rent but beware sand gets very hotð¥ So if you want to walk to this you just go out the back gate and walk down the hill, if not a cab in 3 euros. I've put this as a nearly 5* review for 2 reasons..... In our opinion the first choice evening shows wasnt very good. Food- dinner was not nice at all me and one of my children where sick whilst out there after eating the chicken, the woman sitting next to me cut into her chicken and said it was pink an slimy inside. Speaking to someone at the pool they told me they had to call the Docter out at a cost of 100 euros as there couldn't stop being sick after eating the salmon. A friend of ours spent 2 days in her room as she couldn't leave the toiletð© I could go on but you get the picture, breakfast is ok and lunch time we had chips round the pool. But I must say the grill a la Carte was lovely. It's such a shame as everything else was spot on. Don't be put off by this or any other review as this place is great just be careful what you eat, we would go back but we would eat out in the eveningMore
We arrived home yesterday 24th June 2016 after staying at this resort. This hotel is absolutely perfect for a family. Our children are 6 and 4 and had an amazing time. The food is very high quality and varied. There is coffee, beer, sangria, wine, soft drinks and slushies on tap all day, there are snack bars beside each pool so you can snack all day if you wish. The waiting staff work tirelessly to keep the place clean and tidy and the entertainment staff are second to none, all reps make you feel very welcome and always have time to interact with your children. There were a few that went the extra mile to turn our holiday from amazing into extra special. These shining stars were Ollie who our daughter adored, Ellie, Sarah, Jess, Tom & Ryan from the Entertainment Team, Lewis who did our welcome meeting, Shona who assisted our son on the high wires so professionally he managed to complete the whole course despite being absolutely petrified, Lucy who just introduced herself to us whilst we were waiting for the lift to come and not forgetting Mark, the football coach who let our children constantly squirt him with their water pistols. Ollie in particular always always always had time for our daughter even if it was in the middle of his act (she is the 4 year old). The rooms are spacious and kept spotlessly clean, the fridge has a big bottle of water placed in it every day, and a can of pepsi and 2 cans of beer are replenished as you use them. We went on 2 unforgettable excursions, Aqua Land if you have small children is brilliant, our children loved it and the dolphin experience is a must. We also went on a submarine safari again fabulous, both of these were organised by the rep Lewis and went faultlessly. We could go on and on but we are sure by now you can see how perfect our holiday was. 5 stars is not enough.More
We visited this resort for 12 nights end of May beginning of June. We visited as a family of 5, 2 adults and 3 children. The hotel is amazing. The rooms are large with ample space. They were clean and kept clean every day. The food was great. The breakfast and lunch food was the same everyday but dinner in the restaurant was themed and changed nightly. The only downfall we found was trying to feed our 2 year old who is dairy free due to allergy. By day 8 he'd had enough of the repetitive food for him. We didn't use the Be Live kids club or entertainment but the Holiday Village first choice team where great. The kids loved the Evening entertainment (The Widgets and Live and Loud). Jess, Ryan and Ollie were fab with the kids. The adults had a good laugh each evening too. The kids club were great. My daughter went every single day to numerous clubs. The team were fabulous and really bubbly and fun. A special thank you goes out to Emma and Sam for making my little boy happy and willing to join in on occasions at kids club. The crÃ¨che was fantastic. We used it to get our little one some rest time from the sun. He had huge amounts of fun with the girls. Nicole and Zoe make us feel welcome and were absolutely amazing with him. Big thumbs up from us for the crÃ¨che so check them out ð All in all we had a fabulous time here and will be returning very soon More
Items marked with * incur extra charges which are payable locally
The Holiday Village programme runs between May and October.