This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds*, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
TripAdvisor Traveller Rating
Based On 861 reviews
Free entry for kids to Loro Parque - no transport provided.
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
All are included except where indicated.
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
This superior suite is smart and modern with comfortable furnishings. You'll be able to access Wi-Fi* from your room so you can stay connected - you'll also have a minibar, a TV and bathrobes and slippers for all th family. These suites also feature children's bedding, a highchair, changer, step stool, children's amenities and shampoo, a minibar with a welcome pack of yogurts, juices and snacks, a Playstation® and a special children's gift on arrival.
These twin-bedroom suites are light and tastefully decorated and come with a limited sea view. And there's another 2 extra beds in the bedroom. As well as air-conditioning, a TV, bath, shower, bathrobes and slippers are provided.
We are into our penultimate day here and its been very very hot! Arrivals...smooth arrival into Tenerife, considering our coach was full i was suprised at the lack of rep. Once at the hotel check in was pretty quick and all staff really helpful. In the dark the layout of the hotel was very confusing as its so big and on different levels Room - more of an apartment...very clean and very spacious. Big balcony, loads of wardrobe space. No complaints here Food - pretty good...nice variety most nights...good service. Breakfast for me wasnt the best quality and for lunch if you eat at the snack bar then expect it to be the same choice every day Pools - the biggest let down. Salt water which is a killer for sunburn. 3 pools, the big activity pool...was the pool that was closed a few times due to poo- gate...the slide pool...very small. The quiet pool for me was the nicest with no closure issues whilst there Entertainment - the teams work hard but its gets very repetetive....the acrobats were the best thing we saw all week Sian park - brilliant, expensive...be prepared to queueMore
We are in the last day of our two week family holiday here. We have loved every minute. Was concerned reading reviews before we came out but we had no complaints. We travelled with a ten year old and a ten month old, plenty of food choices for both, we had no problem feeding our baby. We had one pool closure but it was only s section and the hotel give free baby swim nappies now so probably why no problems. We preferred the hotel entertainment to first choice. The hotel is clean and very friendly. The walks to beach and harbour aren't as bad as people say. Walking back from harbour would be! The pirate diner is a must, payable but we had a great time. We had no issues getting sunbeds but we did put our towels out about 9am otherwise we would struggle. We were on them by 10 am for the day where as some people wouldn't use until 4 pm completely selfish! And the weather has been amazing. Would return ðMore
Charleen G, 186280
Just returned from a two week stay at the holiday village Tenerife. Fantastic holiday all round. Food was fantastic especially evening meals Always lots of choice I can't understand why anyone could complain about this. Pools were nice but could get very busy. There was always staff testing the pool water which is good and didn't hear of anyone getting poorly whilst there as mentioned in previous reviews . Maids do a great job always clean towels everyday and fresh bed linen. Rooms are huge we were in block m with a great sea and pool view ! Entertainment was good Two stages to choose from. kids club was brilliant. It's also a ten 15 minute walk to the beach down a hill it's not as bad as people make out used to walk down in the day and evening often no need for taxis . There are lots of children at the hotel and is very busy which suited us! Only issue would be cleanliness in the snack bar by the quiet pool sometimes there was a funny smell probably from stagnant water from the pool .overall Great holiday would definitely recommend and return in the future More
I have recently returned from a 2 weeks stay at this resort with my wife and our two grandchildren 11 and 8.The first I must say is that for kids this place is first class with loads to keep them entertained swimming pools,football academy,swimming academy and a stage academy there are also kids clubs to suit all ages. The hotel its self was clean and tidy and the staff were all very cheerfull and helpfull but be warned this is a big place and some of the rooms are a fair walk from the hub were most thing are ie bars restaurant and night time entertainment. It was the little things that let it down like the hand driers in some of the restrooms did not work and the soap dispenser did not work or were empty I reported the fact to reception and the probiem was still ther 3 days later as I said the little things after all this place is rated 4*. There are 2 restaurants and 2 snack bars one of the snack doubles as a themed restaurant for dinner. The food was ok but I have stayed in 4* hotels with a lot more choice but I must say this place did do a very good choice of deserts. This is the second holiday village we have stayed at and personaly I perfered the one in spain it was early season when we stayed there. Overall this was a good holiday its probably me just being picky. One final point the hotel does have a no reserving sunbeds policy which they police with there own security guards so if you want to get a bed close to the pool you need to get up and go down to the pool to see whats happening as it can be as bit hit and miss depending which guard is on duty.More
We have been here for 2 weeks and fly home tomorrow, (5th August). After reading all the reviews I was dubious about the cleanliness of the hotel and the pools. Firstly the hotel is spotless. Our room was cleaned everyday and fresh towels given. The pool was not shut at any point and we saw no incidents as previously reported. We were not I'll and heard of no other guests being ill. We had a junior suite which meant the kids slept downstairs on a safa bed and we had the double bed upstairs. Excellent rooms we had 2 bathrooms and 2 modern large flat screen TV's( although strangely only 1 remote control which when we enquired, was the norm). The food was excellent. We've stayed at all-inclusive hotels for the past 13 years and can't understand people on here slating the restaurants. There was a fantastic choice. We used the snack bar by the 'quiet pool' in the day and the buffet restaurants every night. The kids were well catered for too. We had no problems with sun beds -there were always plenty available up to mid-day. We booked a late-check out room immediately we arrived and were pleased to find we could keep our room until 6pm on the day if departure for 50 euros. Entertainment amazing. We didn't like the First Choice offering. The inside entertainment was amazing. All professional acts every night - acrobats, magicians etc. First Choice kids club great for our 6 year old. Now the not so good points. The brochure stated there were 6 pools. In reality there are only 2. They are counting 2 tiny kid's pools, the water slide pool and the inside pool. The indoor pool was always empty as you had to pay 22 euros per day to use! We stayed by the 'quiet pool' so-called as the use of inflatables was banned. Even so the pools were just not big enough for the sheer size of this hotel. We had to pay 35 euros to use the safe in the room - we always find this so annoying to pay as an extra. My husband and 14 year old son are very keen tennis players and we specifically always choose a hotel with courts. On day 2 we went to book a court and were told they were out of action for the whole summer - extremely disappointing. If you are using First Choice do not book any of their excursions - the prices are extortionate. If we had wanted to book Loro Parque through them it would have cost 300 euros for 4 of us. We booked a taxi there and back and bought the park tickets at the hotel and it saved us 80 euros. I would not have liked to go in a coach as the road was extremely twisty and not good if you don't travel well. Plenty of taxis available outside Loro Parque for return trip. Do go if you can we all enjoyed it ( kids aged 14 and 6) - dolphins AMAZING! We also caught the local bus to Los Cristianos on Sunday ( great market). Cost us 18 euros each way. First Choice would have charged us 100 euros for the trip. Overall a great holiday but for us the hotel was just too big. Bigger pools needed for the number of guests.More
Items marked with * incur extra charges which are payable locally
The Holiday Village programme runs between May and October.