This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
TripAdvisor Traveller Rating
Based On 545 reviews
- Official Rating
- Floors: 2 or 3
The ultimate family holiday
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
- 'HV Live' entertainment, exclusive to Holiday Villages
Park Entry Offer
Free entry for kids to Loro Parque - no transport provided.
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
Sports and Activities
All are included except where indicated.
Facilities► View all
First Choice Kids' Clubs
There’s clubs for all ages with our crèche, Little Stars for 3 to 5s, Super Stars for 6 to 8s, Mega Stars for 9 to 11s, and Escape - strictly for the over-12s. Some clubs have a Nintendo Wii™, some organise sports and quizzes, while others have just-plain-bonkers stuff like Water Walkerz.
3 outdoor pools
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
Rooms ► View all
limited sea view suite
Limited sea view suite sleeps up to 4 adults with a twin bedroom, a sofa-bed in the living area and 2 satellite TVs. Safe available at a charge. Splendid Service is available at a supplement and includes a daily newspaper, daily turndown service, in-room tea and coffee facilities, fruit and sparkling wine on arrival, bathrobes, slippers, pillow menu, 20% discount on bathrobes, free Wi-Fi, 1 Termo Ludic water circuit at the spa, exclusive dining area, daily dinner in the theme restaurant and late check-out, subject to availability.
TripAdvisor Traveller Reviews Show more reviews »
Apon arrival we checked in and had to wait 1 1/2 hours for the rooms to be made ready, although we were able to go and have a meal/drinks while we waited We then had to wait 20 minutes for the 1 and only golf buggy/staff member to take us and our cases to the rooms, a man under great pressure considering how many guests he had to ship around. Being a party of 5 we had 2 apartments, both had large tv's in the lounge and bedrooms, very cool a/c, a daily stocked free mini bar, all very spacious and well equiped. As the complex is built on a hill, most rooms boasted sea views, and we personally prefered a room that wasn't right beside the 3 pools. As all inclusive, the food was very good with loads to choose from and various restaurants for luchtime and evening meals, although the main meals did become a bit repetitive. The additional choice of mexican, grille or Italian nights made a welcome change although you could only book 2 per week. There was a great choice of drinks and the local spirits were very similar to named products, red, white, rose and beer on tap, also all types of fizz, just help yourself! It was the same old story with nabbing a sunbed early before they all went, people were up at 7 putting towels down:-( A nice touch were the cabanna's available at extra cost (30 euros per day) and incl 2 bottles of bubbly and 2 fruit platters, we tried these twice! We also noticed the difference when the the first choice staff left at the end of the week as the season ends and more german/swedish guests arrived. The entertainment in the main bar was average and more geared towards kids, some nights going through until 11pm, although the beatles tribute were great, a spanish john lennon speaking liverpudlian, first class. Live music in the other bar seemed to be on a 3 day rota before we saw the same acts again. The staff worked tirelessly and were always happy, polite and helpful, a real asset to the hotel. Overall a great complex and we would'nt hesitate to recommend or return again.More
Second time there brilliant all around
We visited this hotel for the second time for my husbands 40th. The staff are very helpful especially the luabay entertainment team. Zavi is great with the kids - goes above and beyond and both my kids think he's brilliant. The rooms are nice and spacious, the food lovely, drinks are good, pools are lovely. We was there for Halloween and the hotel really did pull out all the stops! It was Halloween week each day Something different and quite scary! For the kids there's kids clubs and cinemas but our kids had so much fun without even using these as we were with family. I would recommend this hotel to anyone with children and would consider going back for a third time. A couple of points - weather in the second week was a bit hit and miss ( from 31st oct onwards ) also the hotel staff for first choice left at the end of the season and the hotel did go very quiet with more French German Swedish and not many English. A trip to Siam park is recommended but don't get conned into buying the meal voucher as it's not worth it More
Samcol13, Grimsby, United Kingdom
What's with the flys?
Flys everywhere! Really, really annoying. The first choice stuff closed on the 31st October, which left the hotel staff to carry on with the entertainment- this showed me how well the first choice staff carried it off. The food was ok, you could always find something edible but got very repetitive. The specials nights were hopeless. Good drinks selection, and really hard working staff. In fact, they were excellent. If you're not fussy about your food, and you don't mind a swarm of flys on your balcony this is the place for you. The place is huge, and really well maintained. The town is down the hill and is pretty much a ghost town. I guess the all inclusive has shut it down. Won't be going backMore
Busy Family Holiday
We are a family of 5, with children aged 10, 7 and 1. We stayed here from the 17th-31st October and the first week we got much better service than the second due to the second being half term. The hotel is very large and is kept clean. The room was large enough for the 5 of us with plenty of wardrobe space and air con in both rooms. There was a tv in each room which had bbc1 and itv and cbeebies. The food was plentyfull and very good quality for an all inclusive as was thee drinks, especially nice to have cava included and wine on tap. The a la carte restaurants were excellent food wise but the service was rubbish the second week. Not enough sun beds for the amount of people which was very annoying. The best thing about here is the kids clubs, the First Choice kids club, the reps were amazing with the kids, always happy and smiling. The Hotel kids club was also quite good and did things like pizza making and baking cookies. We also used the crÃ¨che which gave us a welcome break and again the girls in there were amazing with our one year old. Is definitely advisable to pre-book in the UK though as some people were left disappointed when couldn't get in. It was my daughters birthday while we were there and I ordered a cake which I thought at 32 euros was a bit on the steep side. All in all a great place for families with a mixture of age children, but would never go if didn't have kids! A bit too busy the second week, but had a lovely holiday all same.More
Okay 4* but nothing special
The hotel was an ok 4*. The grounds around the hotel are not as nice and well kept as other holiday villages we have been to. Our room faced the football pitch and high ropes which was quite noisy at times but we were happy with the size and ground floor as good size terrace. Location wise it's okay, not much around but not as bad a location as the Turkey Hv which is near nothing! Food was quite good for all inclusive the BBQ area cooked fresh meat every day the guy that cooked it was very pleasant. Everything was fresh and varied but with all inclusives it gets repetitive and there's no ambience. The restaurants made a nice change from the canteen but they weren't that great. The entertainment was ok, there's no doubt they worked very hard but some of the stuff gets boring, however at least there's a few bars down the steep hill if you fancy a change. All in all it was a nice holiday but we wouldn't come back here again and we wouldn't recommend it either. More
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The Holiday Village programme runs between May and October.
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