This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
TripAdvisor Traveller Rating
Based On 574 reviews
- Official Rating
- Floors: 2 or 3
The ultimate family holiday
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
- 'HV Live' entertainment, exclusive to Holiday Villages
Park Entry Offer
Free entry for kids to Loro Parque - no transport provided.
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
Sports and Activities
All are included except where indicated.
Facilities► View all
First Choice Kids' Clubs
This Holiday Village has a First Choice Kids’ Club that’s split into age groups. There’s Little Stars for 3 to 5 year olds, Super Stars for 6 to 8s and Mega Stars for 9 to 11s. They’re open 7 days a week and most activities are completely free. There’s also a Twinkle Stars crèche manned by qualified UK staff.
3 outdoor pools
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
Rooms ► View all
limited sea-view suite
These suites sleeps up to four adults with a twin bedroom and a sofa-bed in the living area, and a TV in each part. Splendid Service is available for an extra fee - it includes a daily newspaper, daily turndown service, in-room tea and coffee facilities, fruit and sparkling wine on arrival, bathrobes, slippers, pillow menu, free Wi-Fi, 1 Termo Ludic water circuit at the spa, exclusive dining area, daily dinner in the theme restaurant and late check-out, subject to availability.
TripAdvisor Traveller Reviews Show more reviews »
This was our first family holiday before I go back to work from maternity, we travelled with 12 yr old,6 yr old and 7 month old baby, we arrived at 11 pm no snacks were left out for children, we then spent 20 mins trying to get the key to work to get into our room, I my son woke at 4am for a bottle and the kettle was not working, I then had to walk to reception for his water which is actually far from our room, they said a new one would b in place tomorrow, following night he wakes again for his bottle to find it still isn't working, we spent the day around the pool so always used the machines for water until night. I walked to reception yet again for a man to come shouting loudly on his walkie talkie, didn't understand anything I was saying, and left the room, following day we went to loro parque only to watch the whales yet when we got there they wernt showing and we wasn't told before booking this, arrived home to make baby bottle open my tin of milk to find hundreds of tiny insects running around his milk, a staff member said hotel would pay for taxi and milk so I took children to dad went back to reception for her to tell me all shops and pharmacies are closed, luckily I caught a first choice rep that was just leaving and he took me to supermarket that was actually open, following day we went to siam park, 4am night feed again open the kettle to pour water and the kettle was full of those insects, I phoned reception and demanded to moves as he tried to fob me off with a new kettle yet again, I spoke to first choice rep following day he said hotel will give u late check out and bottle of cava to ur room on Thursday evening as we were leaving Friday tea, fri morning I had to go sign my complaint form and say no cava was sent to room, not that I was that bothered but after paying 2500 and having this problem I would of took for sake of it, another rep then said she didn't know why he said that as the hotel would never do that. Do any of them actually know what they are doing !! She asked me to sign I asked to read first and of course she had missed half of the story out. Furious ! This was 1pm on my last day she told me we now have our room till 6pm, I then walk down to tell my partner go to get my baby's dinner from the room to find we cnt get in, yet another long walk to reception for her to tell me I have to activate at reception and que behind a new couch of people checking in. At this point I was boiling I left my card with her for her to do the work and que, also lost our camera moving rooms just a nightmare from start to finish, said she would send me a copy of the email her boss and hotel boss would receive and 3 days later still havnt got one, I certainly would never recommend this hotel. Food wasn't all that and same everyday, maid service was poor come 3 o'clock and room hadn't even been touched, wouldn't wish this place on my worse enemyMore
Stacey H, Salford, United Kingdom
Huge hotel, kept lovely and clean, with fantastic views of the sea and sunsets. Loads of entertainment for children...you don't even need to go off site! First Choice kids clubs and creche are brilliant! If you do venture out...it is pretty quiet. There is a small beach within a 5-10 minute walk but the waves were too dangerous for swimming. The walk back is fine (have read other reviews saying it's a very steep hill but my 4 year old managed it fine!) Food is great...normal buffet food in the main restaurant, but the best food was the freshly cooked bbq every day at the snack bar around 1-3pm. Swimming pools fab...something for everyone with a lively activity pool and a quiet pool. Only slight downside is the transfer time from the airport...we waited quite a while for the bus to fill up at the airport...then travelled for about 50 minutes....then had to queue for ages at the hotel to check in. The hotel and holiday experience more than made up for this and it was soon forgotten but I would perhaps look at getting a taxi to save all the hassle!More
Vicki S, Huddersfield, United Kingdom
First family holiday and loved it
Just got back from a week here and myself and the family loved it. I have two children 4 and 5 and they have had a great time. Got involved in the kids clubs and the pool side activities and really took to the entertainment team. Rooms- the room was spacious and very clean. Basic but enough for what yo need . Food- the food was goo but if your afraid of trying new thin you may find it hard to pick something as I didn't recognise a lot of it. The deserts were really nice about the kids went mad for these. Pools- all of the pools were nice but we mainly stayed around the main pool as this is where Al the activities were taking place. Some people did reserve sun beds but it wasn't a problem finding a reasonable place. Overall we had a great time and I would definitely recommend it to friends.More
Stayed at this resort in Oct 2014. Found it pretty much faultless. This is quite a big resort so be prepared for quite a lot of steps and lifts but really is a minor gripe. Pool areas are spotless and never had any troubles getting sunbeds. There are two pool areas, one where all the day time entertainment is and a quieter one. We spent all our days round the louder pool as travelled with three children. Rooms were of a good standard, bed was pretty comfortable and had no problems with air con. We did have a small flood from the bathroom but once reception was told the problem was sorted pretty much instantly. No complaints about food either. Was always plenty to choose from for all 3 meals of the day and was of good quality. Unfortunately only found the barbecue on the third off last day which is situated near the quieter pool or that would have been every dinner time sorted. All in all had a brilliant time in Tenerife, was first time in a holiday village and was not let down. Will return again but only after we have tried out some of the other holiday villages. Finally would just like to mention how good the Halloween entertainment was, kids loved it.More
Gazzit08, County Durham, United Kingdom
Honeymoon family holiday
Had a two week stay here 4 adults 2 kids and had a great time. The rooms are big and very clean. Plenty of activities everday for kids and adults. The kids loved the kids club and always wanted to go back. The food was great always varied and plenty to choose from. Staff work really hard and are aways friendly. The hotel has entertainment inside and first choice do there thing outside. Both where great. Overall had a fantastic time at this hotel and would definetly return. More
Loopylee12345, Glasgow, United Kingdom
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The Holiday Village programme runs between May and October.
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. First Choice reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions please click here