This hotel has the perfect family set-up, with pools, activities and a trio of restaurants, plus extras like a cinema and bowling alley. The beach is in easy reach, too.
The focus falls on the pools at this place – there’s an activity one, a quiet number with Balinese beds, and a waterslide pool. There’s loads on dry land, too – like kids’ clubs, sports and an Aerial Adventure course.
There’s a black-sand beach 10 minutes’ walk away. Back at base, you’ve got a handful of restaurants, a plush spa and a packed line-up of evening entertainment.
Based on 534 reviews
- Official Rating
- Floors: 2 or 3
The ultimate family holiday
- Clubs for 0 to 11 year olds, run to UK standards
- Meet-and-greets with the Widgets
- Expert-run swim, stage and football academies
- Outdoor activities including archery, Water Walkerz and raft-building
- Child-friendly buffets and at least 2 à la carte restaurants
- 'HV Live' entertainment, exclusive to Holiday Villages
Park Entry Offer
Free entry for kids to Loro Parque - no transport provided.
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Ice-cream 10.00-17.00.
Local alcoholic drinks and soft drinks, until 24.00. Minibar in room with soft drinks and beer.
Sports and Activities
All are included except where indicated.
Facilities► View all
First Choice Kids' Clubs
There’s clubs for all ages with our crèche, Little Stars for 3 to 5s, Super Stars for 6 to 8s, Mega Stars for 9 to 11s, and Escape - strictly for the over-12s. Some clubs have a Nintendo Wii™, some organise sports and quizzes, while others have just-plain-bonkers stuff like Water Walkerz.
3 outdoor pools
With sunbeds and parasols.
Our First Choice team have put together a cast of highly trained entertainers, offering an exciting and diverse range of shows, fun and activities. The programme includes themed and party nights, pop shows, bingo, kids' entertainment, cabaret and colourful shows.
Rooms ► View all
limited sea view suite
Limited sea view suite sleeps up to 4 adults with a twin bedroom, a sofa-bed in the living area and 2 satellite TVs. Safe available at a charge. Splendid Service is available at a supplement and includes a daily newspaper, daily turndown service, in-room tea and coffee facilities, fruit and sparkling wine on arrival, bathrobes, slippers, pillow menu, 20% discount on bathrobes, free Wi-Fi, 1 Termo Ludic water circuit at the spa, exclusive dining area, daily dinner in the theme restaurant and late check-out, subject to availability.
Suites sleeps up to 5 with a twin bedroom, a sofa-bed in the living area and 2 satellite TVs. Safe available at a charge. Splendid Service is available at a supplement and includes a daily newspaper, daily turndown service, in-room tea and coffee facilities, fruit and sparkling wine on arrival, bathrobes, slippers, pillow menu, 20% discount on bathrobes, free Wi-Fi, 1 Termo Ludic water circuit at the spa, exclusive dining area, daily dinner in the theme restaurant and late check-out, subject to availability.
TripAdvisor Reviews Show more reviews »
Great family holiday
Just home from at this hotel. Only have one negative so will get that out the way first. Check in - arrived at 1am with 2 young tired kids, a buggy and 3 suitcases. We're given vague directions to our room in block j but no offer of help. It was so dark and we ended up wandering around in the dark for ages as we couldn't see the signs in the dark then had to make several trips up and down stairs to finally find our room which did not have as much as a bottle of water in the fridge for us. So moan over.... What a great holiday. The hotel itself is massive. Really is something for everyone. Would not fancy being here without the kids but for us as a family it was brilliant. Special mentions to the i5live team - have been to 5 holiday villages now and you guys were by far the best team we have seen. The pantomime was hilarious - scottish Allan you were brilliant - "it's a buffet!!!" became the catch phrase for our holiday. Jay/Jenny/sam/Paige/Allan our kids loved you. Jay you were an amazing rat!! The kids clubs were second to none. Excellent security and friendly happy staff, they seemed to really enjoy their sessions with the kids. My boys loved the chocolate party. Food was great, we were only there for a week but never got bored. Drink was not the best but had the desired effect after a few. Luabay entertainment was hit or miss but we mostly stuck with the first choice guys as they were so good. Thanks for a great holiday - only thing that did let it down was our check in experience but we would go back for sure.More
HL75, Edinburgh, United Kingdom
2nd visit here will def go back
Booked with first choice Travelled with husband and 2 boys aged 8&9 This was our second visit to the hotel and I can def say that we will go back. Not much negatives to be honest, if I'm being picky I could say that I would expect a 4* to provide safes free of charge.. We were also given a pretty rubbish room to start with which was right next to the outdoor restaurant area so it was very noisy and dark, we went back to reception to complain and they moved us within the hour which was good. Themed restaurants you MUST book as soon as you arrive otherwise you might not get a slot Now for the positives: Food was excellent All pools very clean Luabay hotel entertainment was fantastic although most of the shows we watched this year we had seen last year but to be honest we didn't mind Activities via luabay through the day around the pool for the kids was really good as was the 4pm football that they ran for the kids First choice clubs good but only on for 1.5hrs at a time so by the time you que early to get a place, sign them in then go back for them it doesn't leave much time. Boys enjoyed the clubs they went too. I noticed this year that quite a few of the activities on were asking for additional money â¬7 each for the widget party, â¬5 each for bingo etc thought this was a bit much considering how much we paid first choice for the holiday! The spa was fantastic we used our free voucher then we took the children to the family spa day, we all really enjoyed it. Not sure what else to write apart from that we are definitely going back but will probably book direct with the hotel and flights separate. Any questions feel free to message me More
Just returned from 2weeks here. We were a party of 10 . 7 adults and 3 children. We all thoroughly enjoyed ourselves. The appartments were excellent,food was very good and the staff were all very friendly and helpful. The room service was also excellent with clean towels daily and rooms cleaned daily.Fridge was topped up every day with water beer and cola. The only downside to the holiday was the distance the beach was black sand. But the rest of the facilities made up for this .All in all I would recommend this holiday village to anybody.More
Giant Digs in the Sun
So, having read some other reviews where people seem to pick on very minor things and then rate this place poorly, here is my objective review of the Holiday Village Tenerife: Location This giant place is in a built up area with limited shops/life. Its a 10 minute walk from the beach (black sand!) via a rather steep hill and on the beach front, there is a collection of shops, bars and critically, as the hotel doesn't have one, a cash-point. The hotel grounds/gardens are in good order and regularly tended and cleaned. Very nice surroundings. The hotel was around an hour from Tenerife South airport by coach, via some lovely views of the coast and many, many banana plantations. Staff From check-in through check-out, I found staff to be friendly, efficient and all had good spoken english. I've seen reviews on here suggesting otherwise...i don't understand this and can only assume those who have had issues with staff are very sensitive. Waiters worked hard and I rarely waited long for anything we asked for. The holiday representatives were also very good and worked hard too. Nice folks (who seemed to work from 9am to 10pm day in day out) who seemed to try hard to make things nice for people, especially the kids club team and entertainment team. I marvel at their energy and enthusiasm. Pools & Facilities So, if you get bored here, there is something wrong with you. You can swim, score, putt and drink until you're hearts content. The kids activities were very full-on with about 5/6 different activities per age group per day, plus special events (like chocolate party) plus swim academy, football academy and even rookie lifeguard school. The pools are great, there are 3 pools, a few kiddie pools and a slide pool too. Only one seemed to be heated with the the bigger pools being a little chilly on first dive but probably more an issue for the cooler time of year. So, sun beds are gone by about 8am....be warned. We be-friended a lovely family, the Dad of which saved us a space each day by getting up at 06:30 to cordon off some beds for us and his family. Arrive after 8am with the hope of a bed and you will be out of luck. This always seems to be an issue wherever we stay....come on holiday companies, this is basic counting and you should always have enough beds for the number of guests! An annoyance but not one which marred the holiday! :) The big pool was closed twice because a child chose to use the pool as a latrine (number 2) so thats annoying but clearly, not down to the hotel. There are high climb facilities (bookable and free) and kids play areas as well as tennis courts, crazy golf, football pitches and soft play. There are bars all over the place serving free booze and slushies for the kids all day, 10am onwards. Also, cocktails and ice-cream. Food So, again, comments on here say poor food but again, I can only assume these people are very picky. There was always a tonne of choice, things are cooked fresh (i.e. steak, omelettes) and there is loads of fruit, breads, desserts and drinks. I didn't have one poor meal and loved the fresh fish, steak, pork and theme foods (i.e. mexican, italian) they served. The dining areas were a little busy at times with small queues forming but this was mainly for those awaiting an omelette or a steak or something. There was also a kids section each day. Lunch was served in a different place but again, always plenty to eat. If you couldn't find something you wanted to eat each day, you are super picky!! There are a la carte options too, italian, grill and mexican. We only made it to the grill (as you have to book and are limited to a couple of visits per week) but the food, service and choice were really good and made a nice change from self service. I have to say, my favourite night was the buffet on mexican night - absolutely fantastic.....I literally couldn't eat the full selection as was too full...really first class. Drinks are often served in tiny cups which is a bit of an irritation but all in all, food and drink were on good form. Accommodation Probably the best we've had. Huge rooms with bathroom and two flat screen tv's with some english channels (itv, bbc1 etc). Both main and bedrooms are air-conditioned and they put a couple of beers and pepsi's in the fridge each day too....nice touch. Room was clean, no bugs, fresh towels added daily and had plenty of storage for us. Also, had a safe for which you are charged a small fee per day. Outside there is a table a couple of chairs, a very handy towel rail for drying off things at the end of a busy day by the pool. Entertainment In general, really good fun. OK, so not quite Moulin Rouge but the mixture of professional acts (acrobats were brilliant) and reps singing etc. was all good stuff.....not sure about the parrot show! There only irritation here is that as the site is multi-cultural, things have to be spoken in about 4 languages but hey, you're overseas so this becomes the norm. Only want to hear english, go to Hunstanton. Thomson/First Choice has their own outdoor stage and the hotel operates an indoor stage which has acts etc. we tended to g for the hotel entertainment as the Thomson/First Choice stuff seemed more aimed at kids...and ours are getting a little older. The main bar is also very nice and has some bloke singing each nice....nice environment for a nice drink. General Tips and Thoughts This place is very big and it can be very, very busy by the pool, in the food areas, pretty much everywhere. That isn't for everyone (and actually it was a little busy for my personal taste) so consider this carefully. Do take the time right at the beginning to have a look around. There is a lot here and it would be very easy to miss something. Do what we did - ask another holiday maker....they were in the same boat and in our case, we even got an informal tour by some kind chap on day one.....very helpful. It's actually fairly quiet after dark (at least it was in block 0 where we were) so thats nice. You can hire towels for a deposit so safe some space in your luggage if you wish...we took our own but at the end of a week, they were very nearly walking to the sun beds on their own so hiring might be a good plan! :) There are many steps on resort as this place is on a hill. Not a major issue but lifts are a little few and far between....if you have limited mobility, perhaps opt for an apartment nearer the central complex otherwise, it could be a couple of lifts each commute to the food area. Overall A good resort with plenty to do and overall good value. It's a little odd that its called a Holiday village but clearly, it is shared with Luabay (spanish firm) so it is a little more shared than we expected. My 4 out of 5 is based on this being a good place but not somewhere I would choose again, simply based on it's size and how busy it was. For families, not sure you could need anything more.More
Mike B, Peterborough, England, United Kingdom
Great Holiday - Childrens Reps Fantastic!
Just returned from a great family holiday/honeymoon - Pools were super clean, people were really friendly, plenty to do, loads of food choice. Only slight downside was the alcohol, not great - very local and cheap...but we could have paid extra to have the branded stuff - wasnt that much of a big deal for us to be honest, but might be for some. The kids team were brilliant - Jenny, Paige, Jai & Allan - couldn't do enough for the kiddies - loads of entertainment on, rooms were lovely, really clean - fresh towels daily etc - Fab time had by all xMore
Brown_81_11, Kidderminster, United Kingdom
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The Holiday Village programme runs between May and October.
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
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