This holiday complex puts you in easy reach of the beach and 2 of Tenerife’s top resorts.
This place delivers knock-out views across the Atlantic Ocean and Las Americas Golf Course. It’s about halfway between Los Cristianos and Playa de las Americas, with the beach just 5 minutes away on the free shuttle bus.
The hotel itself has a modern hacienda feel, with elegant white buildings and 2 palm-fringed pools. There’s also an international buffet restaurant and professional live shows in the bar.
Based on 1704 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. Grill, Italian, Chinese and Mexican themed buffets. Snacks and afternoon tea and coffee at limited times.
Local wine, beer, spirits and soft drinks 11.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
Surrounded by beautiful palm trees and a mini-waterfall effect, the 2 pools offer plenty of space for both kids and grown-ups.
International buffet restaurant
Offering breakfast, lunch and a themed dinner.
Sunbeds and parasols available around the splash pool.
Rooms ► View all
twin room with pool view
Twin room with pool view sleep up to 4 with twin beds and camp beds. You'll be able to pick up a free Wi-Fi connection. You'll get the first 500MB free, and charges apply after that.
1-bedroom duplex suite sleeps up to 4, with twin beds, camp-beds, and a ceiling fan. Kitchenette has 2 cooking rings, an oven, freezer, kettle, toaster, microwave and coffee-maker. Cots are available on request. Maid service with towel change five times a week and linen change twice a week. Satellite TV at a charge.
TripAdvisor Reviews Show more reviews »
Stayed in May 2014. 4.5 out of 5. Staff very helpful and friendly. Food very good, pool area very good but I would imagine that it high season it could get a bit crowded as there isn't much space, espeically if you get a bunch of nuggets like the ones that were there during our stay that though they could do as they pleased and couldn't figure out why drink from glass bottles round the pool could be an issue. Once staff point out why they did stop. Entertianment was very good only one night we were there was it bad. During high season I guess it could be a bit busy in the entertainment area as it isn't that big.Plenty day time activities organised as well. Free bus to the beach was good as its a bit of a trek or a 5 euro taxi trip. Overall excellent hotel and I would return in a heartbeat.More
JFraserS, Linlithgow, United Kingdom
Not for Couples or teenagers
The pictures on line do portray the hotel accurately and it is as beautiful as it looks, however, the facilities area with the swimming pools and gaming area is very small. There are 3 pools, one baby, one toddler/younger child and the main pool, which was closed 2 days of our holiday. These are all really close together and the sunbeds are packed in and there are so many steps. The apartments are gorgeous, we had a two storey, with living room, kitchenette and one bedroom and probably the nicest rooms we have ever had on holiday. The food is average, breakfast was my favourite with pancakes or waffles being made and a full English if you wanted it, but I found dinner a bit hit and miss, but hey I never went hungry the whole week! The desserts are absolutely delicious! The drinks are fine, but there is a two tier all inclusive for which a premium rate of 20 euro per day per person can be added to upgrade, which is a bit of a rip off. There also is the option to purchase meals, but dinner at 24 euro was a bit much, definitely not worth it, much nicer meals downtown. The night time entertainment area is very small and we only went once as it was a fight to find a table without falling over buggies and small children. I am not anti children by any means and I do not normally book adult only hotels, but this hotel is swarming with them, couples there with no children were rare. These apartments are very out of the way we spent a lot of our week at the beach and went out at night, taxis around 4-5 euro each way, walking into town was fine about 15 mins but through a very dark, isolated area. Tenerife is a brilliant place to go for night life. Don't get me wrong, we had a great holiday, these apartments would be great for self catering guests who wanted to explore the island by car, but one week of screaming tired children would be enough to drive anyone insane. There is also very little for teenagers to do if they are not of an age to go down the town by themselves, there is one games room with slot machines etc, but that is it. I wouldn't visit this hotel again, but not because I can fault the hotel or the staff, it would just be my choice not to visit such a family orientated hotel, there is no where to sit and relax for adults only and I have visited hotels before which do offer this facility.More
TBELL_11, Carrickfergus, United Kingdom
30th birthday to remember
We arrived on 6th October. My husband and myself loved how friendly all of the staff were, the rooms very clean and loved the view from our room out on to the golf course. I celebrated my 30th birthday and was well supplied with champagne, my husband treated me to a lovely massage (although noisy workmen had jobs to carry out next to the massage room) still dry enjoyable, location wise for the hotel was ok, we but far out but manageable walk down and â¬5 back, my biggest negative was the food. I have stayed in a lot of all inclusive hotels and always managed to find good to eat. I did struggle with the lack if variety even though themed nights the food didn't really change (on Chinese night would have been good to have seen a chicken curry). All in all though had an amazing holiday. Hotel staff the best I have ever experienced and Pepe well what can I say about pepe, lovely wee guy and great having a fellow scot working on reception. Very helpful. Great hotel, great staff, great holidayMore
Holiday to celebrate our wedding anniversary.
Returned from a trip to the Gran Oasis on 9th Oct. My husband and I booked the holiday to celebrate our 47th wedding anniversary. After reading the reviews on here, we thought it would be an ideal place to take a break. We knew prior to booking that it was a family hotel which was fine with us as we both love to see children and families enjoying themselves, we take our grandchildren away every year. First the positives, I E Mailed the hotel prior to travelling, explaining that my husband wasn't very good with lots of steps, true to her word, Lydia allocated us a suite near to reception, thank you Lydia. The rooms were beautiful, although a little dated, they were kept spotlessly clean. The staff were all fantastic, they couldn't do enough for you, especially, Danni, Pepe, Lydia and the dining manager who was really friendly and always remembered our room number. The hotel was beautiful if a little out of the way and the little touches such as the waiters coming around the pool offering champagne, sangria, fruit and savoury nibbles was lovely to experience. The kiddies reps were really good keeping the children entertained day and evening. People should remember that the kiddies reps are there to entertain the children, not to take responsibility for them. The food was OK, I'm not really a fussy eater but I do like to have vegetables and I didn't see many of them, usually artichokes and peppers with onions, the day I saw broccoli and cauliflower I couldn't find any meat to go with them, also I don't have a sweet tooth but there wasn't a choice of cheese and biscuits which I have always found at other 4 star hotels. Credit to Pepe though, I mentioned this to him and the following evening he escorted us into the dining room, introduced us to the chef, who promptly handed me a beautiful plate full of cheeses, biscuits, chutneys and grapes, wonderful. Also as I had told Lydia it was our wedding anniversary when I E Mailed there was a bottle of champagne and a platter of fruit in the fridge, a lovely touch. On the day of our anniversary Wayne and one of the reps came around the pool with another bottle of champagne and sang to us, some friends we had met had informed them, again another lovely personal touch. Now the negatives, although not all the fault of the hotel. When we booked the holiday we were informed by jet2 that the main pool would be closed between the 7th and 9th Oct, we were OK with this as we were leaving on the 9th, as it was the pool was closed from the 1st to the 7th Oct and reopened on the 8th Oct. The staff crammed so many beds around the middle pool it was almost impossible to get in the pool and absolutely impossible to get a bed unless you put your towel out at night, which most people did. My husband and I ended up going to the beach for a week, paying for taxis back, its impossible to walk back, paying for loungers and parasols and lunches. I have written to Jet 2 regarding this misleading information. The other thing I think could be improved on is the entertainment area, there is only one bar, the small pool bar closes at 5.00pm. The entertainment area is very cramped with everyone rushing their evening meal to try and get a seat at the front, drinking out of plastic cups is not very nice either, although my husband did ask for glasses and we were given them. Now the thing that really annoyed me and also lots of other guests too were 2 visitors that were there during our stay. We were told by Renate that the lady was her sister and by someone in reception that they were friends of management, either way my thinking is that all paying guests should be teated the same, this was certainly not the case here. Firstly, this lady put out 4 towels every day so that no one could sit next to them, even when the main pool was closed and beds were at a premium she put out 4 towels every night. I heard her tell the pool man one day that someone had stolen one of her towels, serves her right I thought. The next night she had put her remaining 3 towels down, ensuring she had the end bed and although the pool men were putting beds down in every available space, none went down next to her end bed. The other thing was they had a table reserved in the entertainment area every night, complete with glasses and napkins, which is why my husband requested glasses. While parents with children were rushing the children to finish their evening meal to try get a front seat, this couple sauntered up at 9.00pm knowing their table was reserved and the waiter would bring wine to their table, they also had a table reserved for lunch, again with glasses and napkins. Now for the final insult, on the day we were leaving we noticed that someone had actually put towels down on a bed next to theirs, we knew what their towels looked like, everyone did. It turned out this family were putting out their towels at night and before this lady could bag the third bed, this family had put down their towel, she still had the end two. When we went to reception the following day to settle everything up, this lady came into reception to COMPLAIN that someone had put out their towels at 11.30pm, same time as her by the way, we watched her. My husband started laughing, the person on reception said they were friends of management, my husband said "I'm not laughing at that, I'm laughing because she does it every night" obviously what is good for her is not good for the rest of us. I really think the hotel should review their policy on how they treat their personal guests as regards to their paying guests. This incident and the closure of the pool spoiled our holiday and therefore this is reflected in my rating. Thank you once again to all the fantastic staff.More
pat-emily, Bradford, United Kingdom
BEST HOLIDAY EVER
We booked and stayed at the Gran Oasis hotel resort on the 7th october for 10 night all inclusive. The place was amazing, very very clean, lovely staff, always different food on and a section for the children. they have a on site shop, arcades, entertainment stage (entertainment was excellent always somthing different on including exsotic bird shows etc)., there is always someone on the reception more than welcome to help you. Very child safe and as their slogan is "be happy" we was very very happy all our holiday so thank you everybody at the Gran Oasis Hotel Resort we will definitely be revisiting soon, we cant wait to get back. A holiday not to be missed by anyone!! More
Things To Do► View all
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