Gran Oasis Resort

This holiday complex puts you in easy reach of the beach and 2 of Tenerife’s top resorts.

This place delivers knock-out views across the Atlantic Ocean and Las Americas Golf Course. It’s about halfway between Los Cristianos and Playa de las Americas, with the beach just 5 minutes away on the free shuttle bus.

The hotel itself has a modern hacienda feel, with elegant white buildings and 2 palm-fringed pools. There’s also an international buffet restaurant and professional live shows in the bar.

TripAdvisor rating

Based on 1692 reviews

  • Official Rating
  • 8Buildings
  • 2Floors
  • 206Rooms

All Inclusive - Here's what you get

Food

Full Board buffet meals. Grill, Italian, Chinese and Mexican themed buffets. Snacks and afternoon tea and coffee at limited times.

Drink

Local wine, beer, spirits and soft drinks 11.00-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

2 outdoor pools

Surrounded by beautiful palm trees and a mini-waterfall effect, the 2 pools offer plenty of space for both kids and grown-ups.

International buffet restaurant

Offering breakfast, lunch and a themed dinner.

Splash pool

Sunbeds and parasols available around the splash pool.

Rooms ► View all

twin room with pool view

Twin room with pool view sleep up to 4 with twin beds and camp beds. You'll be able to pick up a free Wi-Fi connection. You'll get the first 500MB free, and charges apply after that.

1-bedroom suite

1-bedroom duplex suite sleeps up to 4, with twin beds, camp-beds, and a ceiling fan. Kitchenette has 2 cooking rings, an oven, freezer, kettle, toaster, microwave and coffee-maker. Cots are available on request. Maid service with towel change five times a week and linen change twice a week. Satellite TV at a charge.

TripAdvisor Reviews Show more reviews »

Absolutely loved it

Just returned from a 10 day break with my husband and 2 children and mother in law and her partner. First impressions of the hotel and staff were wonderful and we were promptly checked in and shown to our room. Room was more than well equipped for all inclusive. I've stayed in self catering apartments before now that didn't have as good a kitchen as these. Balcony on the first floor then downstairs was a double room with terrace. Room was huge and beds were really comfy. Maid service was brilliant, clean towels everday except Sunday and Wednesday. Also you get pool towels to use during your stay. Hotel complex was also really clean. Hotel is a bit out from town but You're about a 5 minute taxi ride in to Las americas or los cristianos and both are worth a visit. Saying that though there is plenty going on at the hotel in the day. Hotel run Kids club is free to all guests and my youngest loved going off with her friends to play games and activities. Aqua aerobics, Water polo and table tennis for the adults. There is an arcade and well stocked shop on site. Monkey beach is worth booking too. It's included in your stay, free coach and your all inclusive band works there for drinks and food. We booked with Jet 2 holidays so booked the unlimited water park passes for Siam water park. Definitely worth it as we could get the free bus any day from the hotel. Food was lovely always something for everyone and my husband is fussy. Loved the all inclusive slushes for the adults as well as kids. Mojito, strawberry daiquiri and pina colada. Just ask the bar man for a dash of rum in them....Super. Evening entertainment was good. Weather was fab too. We do have a daughter who is 17 and in a wheelchair but on this occasion she didn't come with us. But this would have been the only gripe as it's not really suitable for people with mobility issues. We inquired wether they had accessible rooms and they do but they only sleep 4. Hope in the future they extend this to 6 as we would love to return with her. As far as our holiday went this time could not fault the place. Pepe, Steffi, Renate and all the staff were so friendly and welcoming it was lovely. Will definitely be returning to Gran Oasis!More

woodwards, Bolton, Lancashire

Not the quality we were expecting or paid for

Booked what we thought was 4* accommodation with premium branded drinks, private transfers, suite and kids club from 2 years old. Flights were with Ryanair so didn't expect much as budget airline but it was fine with enough leg room but food and drinks were expensive with bottles of water costing £3 and meal deals £10, glad we took our own sandwiches. On arrival at Tenerife airport we were expecting a person to be waiting with a name card as we had booked a private transfer but there was no sign. After wandering up and down the airport for 30 mins we decided to ask a rep from First Choice for help. She directed us to a desk which we queued at for 10 mins and lucky for us it was the right desk and they had a booking in our name. Everyone else in the queue seemed to have a transfer voucher but we had nothing. Got to hotel and was told we needed an accommodation voucher but we didn't have anything. They checked us in and said that we would need to print off the vouchers and bring them to reception. Checked emails from Lowcost holidays and no record of vouchers being emailed so had to call them and request email, which they said they had sent in July but we have no record of this. Had to then forward email to reception at hotel to print them off, who then said that the accommodation voucher was not needed. Accommodation booked was a suite but it was on 2 floors with the living room and kitchen on top floor and bedroom downstairs. We have a 2 and half year old child and the prospect of falling down some marble steps was concerning. So contacted reception to see if they had any rooms on 1 floor but was told they only had 2 and these were reserved for people with disabilities so they said that a baby gate could be fitted at the top of the stairs. The TV was in the living room and none in the bedroom which would have been more practical for entertaining a child while having a bath or shower and getting ready in morning and evening. Hot water was limited to 50 litres per day so we had to take turns on having a bath first as the 2nd bath could be a cold one. All alcoholic drinks were local brands and if you wanted to upgrade to premium brands it cost 20 euros per person per day. Soft drinks, wine and water were self service by taps on the bar and in plastic cups. Coffee was from a machine behind the bar and also in paper cups. The food was bland and the restaurant was cramped which felt a bit like a motorway service station. No tableclothes or dress code for evening meal which we would expect for 4* accommodation. The hotel kids club was from 3 years old and the Thomas Cook kids club was 5 euros per 2 hour session if you had not booked through them. The resort was obviously aimed towards self catering or cheap 3* food and drinks. Our suite was at the back of the complex which meant walking up a steep hill and we had to carry the pram up and down steps on the complex as there was no ramp in certain areas. As we were flying at 7pm we asked about booking a courtesy room for 3pm so we could have a shower and get changed. When we went to reception to collect our towels we were told the showers were in the toilets near the games room. My husband didn't have a shower as the water was cold and we had to take turns at getting dressed as we had to take turns at watching our daughter outside. We paid £1350 for our 1 week holiday and we checked on Lowcostholiday website and the same holiday was now £900 and was a 3*. I am convinced that since us booking this holiday that it has been down graded hence we feel we did not get what we booked. We would not have booked this holiday if it had not initially stated premium brand drinks, the kids club was charagble or if the accommodation was on 2 floors.More

michelleanddaryl, Manchester, United Kingdom

Fabulous Family Holiday

Arrived 2nd October with a group of friends - 3 couples and 4 children. Firstly, we had been advised by Jet2 in advance that the larger pool would be closed for the first week of our stay, however this didn't cause us any problems as the other two pools (medium and children's pools) were perfectly adequate and we spent most days around the children's pool. The children's activities and entertainment during the day were brilliant, as was the mini-disco and family entertainment show at night - Stefi has to be congratulated on doing a great job, she was fantastic with all of the children no matter what the circumstances. The parrot and eagle shows were really good and enjoyed by all, as were Top Hat and Heels and the magic show. Our group included 4 and 5 year olds, who loved the mini-disco (as did the adults ;) ). The limbo competitions were great fun and hilariously funny. There were a couple of instances were the resort was let down by acts who were booked for the evening shows but didn't turn up. Stefi and Renate dealt with this brilliantly and couldn't apologise enough, despite being spoken to in a not-so-nice way by disappointed guests when it wasn't actually their fault. They even gave us a preview of a future cabaret show to make up for it, well done girls! Our accommodation was spotlessly clean and well maintained, and did not seem "tired" or "out-of-date" as mentioned in other reviews. It was cleaned almost every day with bedding and towels changed regularly, we honestly couldn't fault it. On the one occasion that we arrived back to the apartment to find there was no electric, we simply rang reception and a member of staff was at our door within 5 minutes to sort it out (a simple tripped fuse). The whole resort was clean and tidy, including the toilets near the arcade and pools and all of the bar and eating areas. There was only one incidence where a child has been sick in the arcade, but as soon as this was pointed out it was cleaned up. We didn't see a single cockroach in all the time we were there, unlike other reviewers. We ate in the dining room most days and the variation of dishes was good. The breakfast omelettes were yum! All of the evening meals were themed, with the Mexican night being our favourite. The staff in the dining room couldn't help you enough and were all bright and cheerful. The food served on the terrace during the day also had a great selection. All of the staff that we encountered were brilliant. I have already mentioned Stefi, but Pepe (reception), Renate and Wayne must also be congratulated on a job well done. Nothing was too much for any of them and it really helped us to enjoy our stay. I still can't quite believe Renate's fire juggling skills! And the aqua gym that she did during the day was so funny. Our thanks go out to all of the staff, who were kind, helpful and really went out of their way to ensure our holiday was a good one - and they were all fantastic with the children, even in the restaurant and shop. There aren't an awful lot of shops etc. in the immediate area around the resort, however a taxi is around 5 euros and will take you straight to the strip or markets at Las Christianos. The market was fab, got some real bargains for Christmas presents. We ate out twice, once at the Hard Rock Cafe where the food was really good but quite pricey. The other restaurant we ate at was the Pizzeria on the strip. A real gem of a find, the best pizza we've had in a long time. They also serve pasta and other traditional Italian dishes, as well as large paellas and are quite reasonably priced. We also took the bus to Siam Park and Monkey Beach, both of which were great days out. All in all we had a brilliant time and wouldn't hesitate to return to The Gran Oasis, our 11 night stay was too short!More

Hayley S, Ribchester, United Kingdom

Best holiday ever!

So good I was absolutely gutted to leave this place. Everything was good: - The staff were so helpful and friendly. If you needed help for that special birthday, nothing was too much trouble. - Food was absolutely delicious. Different menu every night with so much choice. Breakfast equally as good. I recommend you try the omelettes! - Entertainment was superb, not only the evening, including Top Hat and Heels (on site staff and well worth a like on Facebook), but also the days activities... Water Polo was a good laugh I felt I was not only looked after by Hotel staff but also friends. Muchas Gracias a toda. Era la mejor vacaciones!More

Simon D, Birmingham, United Kingdom

Lovely hotel *****

As soon as the coach pulled up to Gran Oasis Resort I could tell we had made the right choice! the exterior of the resort was beautiful and looked even better in real life! Welcomed straight away by the reception staff (Scottish Fella) who was so informative and helpful. He told us our room was 'one of the best', thinking he said this to everyone until we got there. It was amazing, duplex apartment with the living area, kitchen and amazing balcony upstairs with the bathroom and bedroom below. The décor, was spot on, homely but modern at the same time and the place was spotless. I could tell me and my boyfriend where going to have a wonderful week! The pool area was lovely, a lot of children but we didn't mind as it made the atmosphere. The food was lovely, really tasty, little samey but eating out a few night was part of our plan anyway. Would recommend any of the restaurants in the Venture Group http://www.venturerestaurantstenerife.com/. Hotel is situated away from the main centre of Las Americas but a taxi is about 5 euros so it didn't matter. I can honestly say I would stay here again! Highlight was just sitting on the balcony with the amazing views, playing cards and sipping beer. Gutted to be home!More

Jess G, Liverpool, United Kingdom

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