This holiday complex puts you in easy reach of the beach and two of Tenerife’s top resorts.
This place delivers knock-out views across the Atlantic Ocean and Las Americas Golf Course. It’s about halfway between Los Cristianos and Playa de las Americas, with the beach just 5 minutes away on the free shuttle bus.
The hotel itself has a modern hacienda feel, with elegant white buildings and 2 palm-fringed pools. There’s also an international buffet restaurant and professional live shows in the bar.
TripAdvisor Traveller Rating
Based On 2786 reviews
Full Board buffet meals. Grill, Italian, Chinese and Mexican themed buffets. Snacks and afternoon tea and coffee at limited times. You will be able to use the Monkey Beach Club in Playa de las Americas once a week. You'll need to make a reservation 24 hours ahead of your visit. Once there, you'll be able to order soft drinks, national beer, selected snacks, burgers and sandwiches. From Monday - Friday, subject to availability.
Local wine, beer, spirits and soft drinks 11.00-23.00.
All are included except where indicated.
Surrounded by beautiful palm trees and a mini-waterfall effect, the 2 pools offer plenty of space for both kids and grown-ups.
Offering breakfast, lunch and a themed dinner.
Sunbeds and parasols available around the splash pool.
just stayed here for 7 nights and it was great the room (number 26) was very spacious and clean (was a bit of a walk up some steps but not too bad) the staff were very good and the food was above average.the pool was great.we paid 5 euros for a taxi to the beach area where there is everything you will need.we will be back next year.only problem we had was people leaving there towels on the loungers and going out for the day is how it seems.More
The vast majority of our holiday was very good at this hotel but it's suited to families with younger children, ours are 17 & 14. I hope this doesn't sound too negative as its my honest opinion as most things were really great. Food / Drink - really can't fault it, lots of different choices and delicious. Food hall can be a bit manic on an evening but lovely if you get a table on the veranda which we requested each evening after our first experience of eating inside the restaurant which was a bit like a dinner hall. Wine was great and local spirits included in AI. Bottles of Cava also. Non-stop soft drinks and ice ream for the kids at all times. The restaurant staff are amazing and helpful. We were there the busiest time in school hols. Rooms - we booked a 2 bed with sun terrace. To be honest for what we paid I would have expected a better standard. The bedrooms were really nice, with comfortable beds and lovely decor. The 2nd bedroom had no aircon so the 2 teenage boys were a bit on the warm side overnight. Main bedroom and living area both had aircon. Bathroom and kitchen area very tired looking and ready for an upgrade. OMG the steps!!! We were right at the top and from the pool side it was 80 steps up, less from the reception / bar. There is a ramp but it's pretty steep also. They seriously need to install a lift. We dreaded just popping back to the room. Cleaning lady amazing!!! Totally trustworthy, friendly and did a great job for us. Handed her a big tip when we left. Pool / Games room - pool really lovely. There were sun beds available at 9am but if you wanted a certain spot then you had to get up early. We got up at 7.30am and sat on beds one row behind directly at the pool side. It was a great spot so we were happy with this and wasn't too early. The staff keep the area very clean. My 14 year old wanted to use the games room but was complaining that some of the things were broken in there. Reception - couldn't be more helpful and friendly. Sorted any issues really quickly. Location - a good 25 min walk into Las Americas or Los Cristanos. Plenty of taxis available. Ask for a receipt to avoid them pushing up the price. Generally around 5â¬ More
Stayed at the Gran oasis from June 10th 2016 for 11 nights, 2 adults, a 2/3 year old and a 12 year old. hotel is fantastic, spotlessly clean with lovely friendly staff the whole time we were there Celebrated my 30th birthday the 1st week and daughters 3rd birthday the 2nd week whilst there and staff gave us a bottle of cava and sweets for the little one and presented us with birthday cakes at dinner which was a lovely touch. we had a room very far back in the hotel had lots of steps and ramps to get to our room which was quite tiring doing it a few times a day especially with a stroller but kept us fit I suppose :/ hotel rooms are lovely we had a duplex apartment kids slept upstairs on the fold out beds and we slept downstairs, hotel staff fitted a safety gate for us to give us peace of mind with our little one near the stairs. the food is very nice plenty of choice for breakfast with freshly cooked pancakes and omelettes proper English sausages and the other usual stuff, themed dinners each night with a little kids section in the outside dining area with chicken nuggets and pasta etc plenty of cakes and ice creams. the pools are lovely and clean and plenty of sunbeds the ones round the kids pool do get taken up quite quickly tho. Little play area for kids near to the children's pool, then there's a medium pool and a main pool (there is a giant inflatable slide on a Monday in main pool for an hour) also different games like darts and pool competitions on during the day. Entertainment on a night time kids disco is good 3 year old loves the songs and dancing and the main shows quite good Plenty of choice for drinks on all inclusive, 3 cocktails (on the beach, margarita and tequila sunrise) and the usual house spirits, lager and sangria there is also a fridge in the rooms so we bought branded drinks from the big supermarket down the road and kept them in our fridge to drink on our balcony at night can help yourself to soft and alcoholic drinks and snacks from about 11am from the self serve machines which kids enjoyed or can get slushes from the bar which can also be made alcoholic for the adults the hotel is on top of a steep bank but as i mentioned before it keepss you fit and helps keep the holiday lbs off lol about 5 euros in a taxi to las Americas main strip or 25 mins walk. we visited Hard Rock Cafe food and cocktails lovely, visited Siam mall lots of lovely shops and a little soft play kids play area, took a taxi to los cristianos about 7 euros fantastic white sand beaches and beautiful little streets full of shops and bars restaurants etc, cafe cabana dos the best home cooked meals :-). we also did the boat trip to see the Dolphins was very good but 4.5 hours far too long at sea, visited Siam park and aqualand both fantastic also used our free visit to monkey beach club the Gran oasis is the perfect hotel for families away from the hustle and bustle of the main strip but close enough to visit we can't wait to return next June but will be doing 2 weeks this time as we really didn't want to leave I doubt there is a better hotel in Tenerife to be honest thank you for a lovely holiday Gran oasis :-) More
There are no other words to describe this place other than wonderful. I couldn't rate this place any higher.... it was my dream family holiday. Unfortunately poor health over the last 20 years (crohns disease) has left me very wary of going away. This slice of heaven was an absolute tonic for me.. The food was exceptional, something for everyone.. including gluten free options. The staff couldn't do more for you. Luis was warm and welcoming during our restaurant visits. Renate and her team were fantastic. The enthusiasm with the entertainment was second to none.. They work very,very hard all day and night.. I was called up on stage to take part in one of the shows and felt a bit embarrassed not being able to take part in the skipping part of the show because of the arthritis in my spine.. Renate was fab.. diverted it by saying i'd twisted my ankle.. That was lovely, because at 40 years old, i don't want to be written off just yet. Antony the lifeguard was very good.. Our son had a bump in the pool and he was at hand to help. He was also very vigilant with the sunbeds. He did his best to make sure that everyone stuck to the hour rule.. it made sense as its a large resort and it made sure that people weren't just reserving beds and not using them. Our suite was fantastic.. We had a beautiful view of the golf course and a lovely pool view from the kids room. Our cleaners were very good and left the room spotless.. my daughter loved the fact they would rearrange her toys in a different position on the bed everyday!!! The resort was maintained to an excellent standard.. The pool was lovely and clean and everything was generally kept emaculate considering how many people they have to work around. We haave a 16,12 and 6 year old and all three children had an amazing time without being bored and very little bickering... Bliss!!! Once again, thank you so so much for a wonderful time... We want the same room for two weeks next year please!!! Be Happy.....The Keels!!More
Some background - We love tenerife, especially the south of the island. We stayed at Gran Oasis AGAIN this year - its the 4th year in a row. We are a couple with two young children (6&8) and for us the Gran Oasis has always offered a safe, clean and relatively affordable 10 day stay each year. Its location is ideal (not too near all the noise of Las Americas but easily accessible), the food is really very good and the service is of a high standard. Thats why we have kept returning and in terms of an experience it has always been positive. The Thomas Cook kids club is superb, our kids enjoyed it twice a day every day it was on - sometimes three times a day. This gave me and my wife some very valuable and much needed time together which helped us have a good holiday too. So what about the negatives? - For me there are three that could genuinely prevent us from returning. The may seem petty however for a family that has provided repeat business for the Gran Oasis for the last four years I think they are justified. Of course there is always going to be parts of the holiday that annoy you - things like having to get up at 5am to get a decent sunbed, people pushing past in the restaurant, etc. etc but I dont let stuff like that bother me too much - it cant be easy looking after so many guests at once and there certainly seemed to be a lot staying this year which shows that the secret is out about what a great place it is. We saw at least two other families that we recognised from previous years so clearly people do like it and want to return year on year. 1. The first three years we stayed we upgraded our room to a two bed apartment directly with the Hotel. Every year we have been willing to pay the 250 euros as we felt it was worth it to get air con and have a separate room for our kids rather than have them sleeping on a camp bed which is what you get with the standard one bed apt. This year I booked the holiday as usual via Monarch holidays (the price had increased by 300 euros on last year for the standard one bed apt which I was happy to accept) and contacted the hotel directly to arrange the upgrade. I was informed that the upgrade cost was now going to be 470 euros - almost double the previous years price of 250 euros. There was very little negotiation and I felt slightly let down that they had made such a big increase on price. So my first gripe is cost - I paid 520 euros more this year for exactly the same holiday. Now I am a fair man but to me that was a big amount to pay for the same package. Add my repeat customer status and I would have expected more from them to accommodate me 2. My second concern is a comment made to us by the Kids Club reps (Thomas Cook) who advised us that the hotel is planning on shutting down the kids club this year. As someone who's kids have loved having somewhere to go to play and make friends this would be a game changer for our family and should this happen we would not return as we would not see the value in spending so much when we could go elsewhere and get all the benefits of a kids club. The value of what the guys at the kids club do cannot be underestimated so let us hope they realise it would be a bad decision 3. Finally, and as I write I do doubt myself, however let me tell you and you can make your mind up. Last year we got a safety deposit box for the 10 day stay to store our valuable. The guy at reception was unbelievably helpful at check in and provided us the deposit box key at no cost - as a reward for being such good customers. This year things were different - on check out I was slapped with a 30 euro bill for the use of the box. Now this may well be my stupidity in thinking that things would be the same as last year and to be honest its no big deal to me really but it has stayed with me since and is one of those things that would make me seriously consider returning. For me the Gran Oasis has seen a way of making more money in putting up costs etc. without appreciating the families who have supported them over the years and all for the sake of 30 euos. So if you are looking for a great holiday then I would highly recommend this hotel for all the usual reasons but for my family I think it might be time to move on next year - a shame!More
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