This holiday complex puts you in easy reach of the beach and two of Tenerife’s top resorts.
This place delivers knock-out views across the Atlantic Ocean and Las Americas Golf Course. It’s about halfway between Los Cristianos and Playa de las Americas, with the beach just 5 minutes away on the free shuttle bus.
The hotel itself has a modern hacienda feel, with elegant white buildings and 2 palm-fringed pools. There’s also an international buffet restaurant and professional live shows in the bar.
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. Grill, Italian, Chinese and Mexican themed buffets. Snacks and afternoon tea and coffee at limited times. You will be able to use the Monkey Beach Club in Playa de las Americas once a week. You'll need to make a reservation 24 hours ahead of your visit. Once there, you'll be able to order soft drinks, national beer, selected snacks, burgers and sandwiches. From Monday - Friday, subject to availability.
Local wine, beer, spirits and soft drinks 11.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
Surrounded by beautiful palm trees and a mini-waterfall effect, the 2 pools offer plenty of space for both kids and grown-ups.
International buffet restaurant
Offering breakfast, lunch and a themed dinner.
Sunbeds and parasols available around the splash pool.
Rooms ► View all
suite with pool view and balcony or terrace
Styled with cream furnishings, these suites come with a pool view and either a balcony or terrace for some space outside. Your suite will also include 2 extra beds, a lounge area, kitchenette, air-conditioning, and Wi-Fi.
TripAdvisor Traveller Reviews Show more reviews »
Holiday company Thomsons
On arrival check in was great, then a map was put down in front of us, to show us where our room was,which was a hike an a half away from the reception, after eventually getting to our room, there was no gate (baby) on the stairs down to the bedroom, as we had a 19 month old baby girl with us , no mention about a baby gate , our view from the room was roofs of other rooms, all inclusive drinks are a rip off , have to pay for premium drinks, and all inclusive drinks finish at 11pm , but if u want to continuing drinking after 11pm , you have to pay , restaurant was over crowded most of the time, food wasn't that great , same food most days, bed linen wasn't change for the week we stayed there,towels changed twice, got ripped off a few times from the taxi drivers heading into los cristinos, travel company Thomsons advised us it was a 5 min bus trip to the beach , and buses ran every 10 mins , more like every three hours. Been to Tenerife on a few occasions, this was one that made me think twice of going back to that hotel, over priced by the travel agent. More
what can I say about this hotel? the check in was very smooth pepe on the front desk was excellent and so helpful spot on! the apartment was clean and very comfortable the complex was excellent the staff were friendly and helpful always doing everything to make things perfect the restaurant food very good! to sum up this is a brilliant hotel had a fantastic week thanks to everyone who made it possible thank you Derek& Alison. More
stayed here for 2 weeks lovely hotel nice and clean, the food wasn't great ive had better at other hotels in tenerife, staff are fantastic the lads on front desk and jose the bar staff couldn't do enough for you but lydia on reception needs talking to about her manners and attitude unhelpful and rude!! location not the greatest out the way cost about 4-6 euro in the taxi to hard rock cafe worth going for a meal. maids didn't clean every day but if you needed any new towels ask at reception and the bring them straight up! last day we had to be out the room at 11 lucky our friends were there so we could use there room to shower as we have two small children they dont offer a room for half to freshen up they say use the showers were the toilets are which are dirty and you wouldn't want to use! hotel room rooms are ok as you walk in there are stairs to the right of our room which we werent warned about as we arrived at night and room was pitch black! they dont offer bottles of water on all inclusive which i have never heard of before!!!More
pat r, 186340
A customer focused hotel that improves every year
Last year, we found leaving so emotional that we just had to return... We've even booked again for next year... Which I think says it all. I have a lot of experience of quality and customer service standards, which is why I have given this hotel the full 5 stars. Please read between the lines of other reviews on trip advisor: - Yes there was the odd issue, but in terms of quality, they do always listen to the customer and make every endeavour to make things right, so you can 'be happy' - This hotel has provided good information: it has always marketed itself for family holidays and the location; and it is not next to the beach, but does provide a coach service, although there is so much to keep you onsite - Taxis should not rip you off (not cheat you, as you can tell them) - if you feel they do, get a receipt and reception will sort for you (they want to help you have a good holiday) - They value your feedback whatever it is... Following comments on here and feedback forms, they made changes (that in itself suggests a 5 star attitude) Other things we saw improved from last year: - New designated smoking areas away from the pool and food - Better Wifi, allowed us all to access at a good speed - Expanded breakfast offering - New massages offered from â¬10 - they sorted out my shoulder issue! We may sound biases as its our third year... And even more so that the staff have become now good friends. But honestly if I was to assess against standards they would score very highly... And as for my 'friends' comment, they are so warming and friendly (all staff!), it hard not to see them as anything else than friends. Thank you my friends! See you next year! Â¡Gracias mis amigos! Â¡Hasta el proximo aÃ±o!More
Simon D, 186402
Excellent family resort
Excellent hotel, staff very friendly and helpful. Rooms kept very clean. Excellent food. Pool staff made sure sun beds were always available by removing towels from beds that people had saved and not used, loved this idea! More
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