This holiday complex puts you in easy reach of the beach and two of Tenerife’s top resorts.
This place delivers knock-out views across the Atlantic Ocean and Las Americas Golf Course. It’s about halfway between Los Cristianos and Playa de las Americas, with the beach just 5 minutes away on the free shuttle bus.
The hotel itself has a modern hacienda feel, with elegant white buildings and 2 palm-fringed pools. There’s also an international buffet restaurant and professional live shows in the bar.
TripAdvisor Traveller Rating
Based On 2854 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. Grill, Italian, Chinese and Mexican themed buffets. Snacks and afternoon tea and coffee at limited times. You will be able to use the Monkey Beach Club in Playa de las Americas once a week. You'll need to make a reservation 24 hours ahead of your visit. Once there, you'll be able to order soft drinks, national beer, selected snacks, burgers and sandwiches. From Monday - Friday, subject to availability.
Local wine, beer, spirits and soft drinks 11.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
Surrounded by beautiful palm trees and a mini-waterfall effect, the 2 pools offer plenty of space for both kids and grown-ups.
International buffet restaurant
Offering breakfast, lunch and a themed dinner.
Sunbeds and parasols available around the splash pool.
TripAdvisor Traveller Reviews Show more reviews »
Nice hotel - but very family oriented!
I visited this hotel early September with my boyfriend - we're both in our twenties. The location of this hotel isn't too bad if you don't mind a walk. It's about 20 mins to either Playas De Las Americas and Los Cristianos, or around â¬8 in a taxi which can add up after a bit. Playas is a great place for bars/restaurants and lively atmosphere. The walk is nice and flat so not too strenuous. As seen on other reviews the hotel is up a hill - which we personally didn't find too bad (it's not a mountain!) The rooms were probably the nicest addition to the hotel. Covered on two floors with the kitchen/living area upstairs and bedroom downstairs. Fabulous air-con which you could adjust and was lovely for when you returned to your rooms after a day in the pool. The rooms were cleaning 6 times a week and to a good standard. The only downside to the rooms were the showers - on the hottest setting you got around 5 mins of lukewarm water, then it just went cold. The entertainment in the hotel was very child/centred, so me and my boyfriend didn't stay for much. It did appear that they put lots of effort into entertaining the guests - with day and night activities and competitions. Their was a hypnotised on one evening which was a very adult centred show and we really enjoyed that. The pools was of a good size and in good condition. We weren't too keen on the sunbeds which wouldn't really lie down fully, but there was always plenty (maybe because of the time we visited). There was a rule about removing towels after an hour on the beds with no-one returning but we never saw this enforced - again maybe due to the time of year we visited, assuming there was no need as always plenty of beds. Their was a good choice of food and drink which was varied and plentiful. We liked that their was themed nights of food on the evening (Mexican, Chinese, Italian etc) and it gave dinner more variety. The drinks were also good, and you can pay extra for branded beers/spirits etc and have them on a tab with your room number. The only issue we found with this was that when we went to pay there was extra things on there we didn't have, but because the signatures on the receipts didn't match we didn't have to pay and this was easily rectified. The restaurant itself was quite small for the size of the hotel, even when visiting in September sometimes there was a struggle for seats. I think this was due to the lack of tables for 2 - so many couples were sat on tables for 4 or more etc which limited space. There were lots of seats inside though - I would recommend that the hotel extended the outside seating area and put in a few more tables for two to maximise space. I wish we had nicer things to say about the staff, there was a massive split of reaction to the staff. Every member of staff on reception and at the entrance of the restaurant were kind, friendly, funny and helpful and made the time to make you feel welcome. I do not have a bad word to say about these. Unfortunately a couple of members of the bar staff were quite rude towards us, but we noticed these members of staff being lovely to children and families - they obviously just didn't make an effort with adult-only couples. Overall I would say this is an excellent place for families and children - but as a young adult couple we felt that weren't treated well by every member and staff, and probably won't be returning. Thanks again to the members of staff at the hotel that made us feel welcome!More
Don't just don't !!!!
This is our 2nd visit to the gran oasis and what a disappointing holiday, the food was repetitive and not a good standard at all The food at snack time is put out at 11 o'clock and not taken away on till 6 o'clock at night and is not covered up and has flies all over it drink is free if you want the crap ones otherwise you have to pay, the pool has black scum all around the edges and stinks of stagnant water, the jacuzzi doesn't work at all entertainment is a joke and there is only 1 bar man on at anytime so be prepared to wait a while for your drinks !!! So if you wake up every morning thinking you're an onion then this is the place for you !!!!!!More
Nice place few niggles though
Arrived here on the 28th August on our first trip to Tenerife. We arrived and it looked lovely nice furniture and decor in reception.the reception staff were great very helpful and checked in very easy. We were given a map of where our room was and away we went Room The room was very nice based over 2 floors.downstairs was a bedroom and bathroom and upstairs was a fold up bed and another bed in the living room.well furnished.only problem with the room is if you have small children then you will defo need a stair gate. Pool area and entertainment Nice clean pools sun beds weren't the best for a 4 star hotel.the daytime entertainment was poor they would come around and shout for a game of what Ever and then they were gone nobody knew where they were supposed to go.no kids pool dances like you see on YouTube. ThE entertainment at night was quite good when they had acts in.the problem we saw was it was very dangerous where the stage was,it was right at the top of 9 stairs and we sat there on pins waiting for some little kid to fall down the stairs whilst doing the kids disco.i think this needs looking into by the hotel.also whist we were there cheap plastic chairs kept snapping on people whilst we watched the entertainment.in the end they took them all away. Self catering If you are thinking of booking here self catering I would think again you carnt get anything unless you pay to go all inclusive.there was a little shop on site but if you want to eat it's about 6 euros each way in a taxi.the closest supermarket was about a 15-20 walk but be warned its all uphill on the way back and is quite steep. Overall we had a nice holiday the hotel was nice the staff were ok but we wouldn't returnMore
craig g, 186378
We have just returned from the Gran Oasis resort, what can I say the rooms are very spacious and kept very clean, the staff are all very friendly, the food is great with the most choice we have ever had with something different every day. Well worth getting the free coach to Monkey Beach for the day. The only down side was that it is a bit remote ie: you have to get a taxi to get to any shops or the beach, but if you don't mind sitting around the pool all day it is ok. Thank you very much to all the staff for a great holiday.More
Sorry for the late review! Came here in feb and had a lovely time... we want to come back asap! Beautiful hotel, fantastic staff.. we can't fault this resort! Lots to do nearby cheap taxis, all inclusive one of the best i've been to, you wont be disappointed!More
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