This hotel has one of the best pools in Playa de las Americas. And it’s only a 10-minute walk from town and beach.
The pool here is a showstopper. Set in tropical gardens, it’s a lagoon number and comes with a waterfall and poolside bar. There are 2 more bars inside, plus a buffet restaurant.
Step outside the hotel and you’re only a 10-minute walk from Las Vistas beach, and about the same from the bars and clubs in the centre.
TripAdvisor Traveller Rating
Based On 2081 reviews
Buffet meals. Snacks between meals 11.30-13.00 & 15.00-19.00 Ice-cream 10.15-17.30.
Selected local alcoholic drinks and unlimited soft drinks, water, tea and coffee 10.00-23.30.
All are included except where indicated.
Partially climatised in winter with sunbeds and parasols.
Serving breakfast, lunch and dinner with show cooking. Early breakfasts and cold suppers can be requested, and highchairs are available. Just so you know, gentlemen and boys over 12 are asked to wear full-length trousers to dinner.
Held outside in the summer months, 6 times a week.
These 2 bedroom family rooms are a good base for exploring. You’ll have 2 twin bedrooms with 1 queen-size or 2 single beds plus 1 sofa bed. There’s a balcony for that bit of extra space outside. Plus air-conditioning is available from May to October.
These double rooms are a good base for exploring. You’ll have 1 extra queen-size bed. There’s a balcony for that extra bit of space. Plus air-conditioning is available from May to October.
Spent a week here with my husband and son. Location is excellent, hotel is clean and no issue with the rooms. My only complaint is the hotel food in the evening. We were all inclusive and thought the choice of food was very poor we ended up eating out most evenings. More
I stayed here with my wife and 2 daughters 19th july to 2nd august 2016. We had a family room on the lower ground floor (pool level) which was very large with 2 separate bed rooms divided by the bathroom, it also had a living area with 2 sofa beds. Cleaning was done every day along with clean towels. The restaurant is very big and very clean, as you approach the restaurant you are greeted by very pleasant staff who ask how many people are in your party and they lead you to a suitable table so you don't have to find a table yourself, a nice touch I think. Food is plentiful and a really good selection every day. Men have to wear long trousers only for dinner though. Drinks at all of the bars are self service so there is rarely any queue. All of the staff are super efficient and very friendly. There are plenty of sunbeds around a very nice large pool. the location is excellent as it is only a 2minute walk to the very smart and busy strip for shops and restaurants. The lovely beach is only a 5 minute stroll from the hotel. I would definitely recommend this hotel to anyone thinking of going there. absolutely no negatives at all. GREAT HOTEL.More
Got back yesterday and thoroughly enjoyed our stay. Hotel was lovely and kept very clean. Facilities were good. However, the rooms were slightly old fashioned and could do with a little update. The safe was a really good price but late check out was a bit silly because you couldn't book it until the last day of your holiday so you didn't know if you could stay late or not till the actual day. All inclusive drinks were fab including bottled water from the upstairs bar on your request. I don't expect the food to be amazing with all inclusive but this was a major let down and one of the reasons for 4 instead of 5 stars. Food was basically the same every night which does get repetitive. There was a 2 themed nights and it was so nice to actually have something different. Another reason for a loss in the star, If you have a pool view room and want and early night it won't happen. We had an early start one morning and wanted to get an early night. Music was blasting from the outside bar until at least 11.45. Yes it's nice to make the most of the nice weather but you do have to think of the guests who have to get up early or those with children. This doesn't work at all for me personally. Most staff were friendly and the reps did a great job. Overall a great holiday! More
We arrived at this hotel on 29th July. First impression walking in to reception, looks lovely has friendly staff. This hotel has its pro and cons. Great location, close beach shops and restaurants and bars. Pools are good depth but pictures very deceiving of size. Very cramped and if you don't get a sunbed by 9 you won't get one all day. And life gaurd removes towels if u try and reserve (which is not always a bad thing). Good mixture of food at evening. But does get repetitive. The food at the pool bar only have burgers hot dogs chips and toasties which by day 4 you get fed up off. The restaurant staff are friendly aswell as the maids. And entertainment staff. However the evening shows are hit and miss 2 out of 8 we have watched have been ok. Now for my room- the air conditioning in the bedroom doesn't work. The bathroom is shocking we have loose tiles mould all around the ceiling A chipped bath so kids can't bath. Everything is very dated. We have been told refurbishment is taking place but no signs or other guests saying anything. If you travel with Thomas Cook don't. Expect to see the. Rep as she is hardly here and when she is here everyone trying to see her at the same time. After staying in previous 4 stat hotels in wouldn't rate this as 4 star. However saying this a holiday is what you make it and we have still enjoyed our time here More
Thank you Best Tenerife for lovely staying. This July 2016 was for me and my family very good vacation and very well spent time overhere. This hotel has points that I should really reviewed: 1., Pool - very good with always careful lifeguard and with pool activities every day 2., Bar - all inclusive with plenty of drinks and with good staff, definitely better than last year 3., Room service - perfect, room very clean and we`ve got nice view 4., Entertainment - very good and variable, total better than last year 5., Reception - perfect as always It makes our family happy that we came back because last year 2016 was for us great staying and this season are things even better. For this reason already checking for our next vacation. Still better and better, keep doing on that ! See u and thank you all!More
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