This hotel has one of the best pools in Playa de las Americas. And it’s only a 10-minute walk from town and beach.
The pool here is a showstopper. Set in tropical gardens, it’s a lagoon number and comes with a waterfall and poolside bar. There are 2 more bars inside, plus a buffet restaurant.
Step outside the hotel and you’re only a 10-minute walk from Las Vistas beach, and about the same from the bars and clubs in the centre.
TripAdvisor Traveller Rating
Based On 1960 reviews
- Official Rating
All Inclusive - Here's what you get
Buffet meals. Snacks between meals 11.30-13.00 & 15.00-19.00 Ice-cream 10.15-17.30.
Selected local alcoholic drinks and unlimited soft drinks, water, tea and coffee 10.00-23.30.
Sports and Activities
All are included except where indicated.
Facilities► View all
Partially climatised in winter with sunbeds and parasols.
Serving breakfast, lunch and dinner with show cooking. Early breakfasts and cold suppers can be requested, and highchairs are available. Just so you know, gentlemen and boys over 12 are asked to wear full-length trousers to dinner.
Held outside in the summer months, 6 times a week.
Rooms ► View all
double room with balcony
These double rooms are a good base for exploring. You’ll have 1 extra queen-size bed. There’s a balcony for that extra bit of space. Plus air-conditioning is available from May to October.
single room with balcony
These single rooms are bright and airy. Outside there’s a balcony for that extra bit of space outside. Plus air-conditioning is available from November to April.
TripAdvisor Traveller Reviews Show more reviews »
Definatley not the best
We arrived at the best Tenerife on the 15th may. Upon arrival the check in was quick and we were given the key to our room. There were 3 of us travelling together, the room was extremely spacious aswell as the bathroom. The balcony was huge however not safe for children. We did feel that the room was dated. We did have difficulties with the lack of plug sockets within the room (2 in the room, 1 in the bathroom) as one socket in the room wasn't working this was reported to reception and was later fixed. The air con isn't great. Wifi in the room is hit and miss. The room was cleaned Everyday clean towels were also left daily. Pool area: Plenty of sun loungers around the pool. The pool was freezing cold, for this reason the kiddies pool became more of an adults pool. It would have been good to have more entertainment throughout the day. We found that the music was only playing when the animation team were doing an activity. Food: The food was a disappointment we were all inclusive and often had breakfast which was ok, we had lunch at either the pool bar or in the restaurant. The pool bar provides burgers, toasties, pizza and chips all which had very little taste. The restaurant had no atmosphere it felt like a school dining hall. The food at the restaurant was bland and was never hot. We eat out every night, although all inclusive we found the food to be cheap enough to eat out there are some amazing local restaurants. Staff: We didn't feel the staff were welcoming, they said hello but that was about it. I have stayed in many all inclusive hotels and have always been made to feel welcome. Overall: The hotel is in a brilliant location, with restaurants and bars only a walk away. If there was ever an issue we would speak to reception and they were able to deal with this. The hotel is clean however is rather dated, I understand there are some refurbishments which meant you could hear banging throughout the day. The wifi in the hotel isn't great. I found the self service bar to be a good idea however this did take away the interaction with that staff that you usually have when on holiday. Overall we had an amazing holiday, this isn't a hotel we would return to however if you're looking for a cheap getaway then yes the best Tenerife is just that. More
Brilliant first holiday
Me and girlfriend stayed at your hotel from the 10th-21st and had a brilliant first holiday together, staff and hotel was lovely, food was gorgeous! only one downfall was our room was next to lifts so very loud noises and the beds were uncomfortable so not nice sleep but overall was a very good hotel and would come back again. More
Great hotel great staff had my 40th there and they made my night feel special . We will be back for sureðbig thank you to all the staff at this hotel ðð The hotel itself great food great pool area fab everything super clean can't wait to go backMore
great place to stay.
My partner and I had a great holiday for 10 days at this Hotel, while we were there, there was refurbishment going on but not too much noise. Staff GREAT position Brill, entertainment on one night left a little to be desired, but overall very good.More
David G, 4039765
Outdated and boring
Strangest concept of getting drinks. When you're on all inclusive package at this hotel, you have to help yourself to alcoholic beverages. Its a self service bar! No service is given for drinks unless at dinner! (Only beer and wine available for adults, no spirits). The quality of spirits were shocking. You're aware that its local spirits available, but we didn't feel any effect of alcohol for the whole holiday within the hotel. As for atmosphere in the hotel, there wasn't any. The majority of people seemed miserable and kept themselves to themselves. Whether in the restaurant (at any meal) there was this dull feeling and meal times became a chore. This was also the case in the "disco bar". The title of the venue suggests there may be elements of fun, good music and entertainment. There was a live show every night, would have been better going to "Neptune's" in Benidorm! Shows were very outdated and boring. We often went there for the comedy value as no one was even interested. Best night in the hotel was Karaoke. The pool is freezing. In 11 days the two of us only went in the pool about 3 times. Staff aren't friendly at all and give you the impression they don't want to be there. However, the cleaners were amazing! Incredible service there! The hotel in general was very clean, rooms, toilets, restaurant etc. (Excluding the self service bars) Standard of food.... Vile. Complete mismatch at lunch and dinner times. Lots of different foods but the quality was very poor. Breakfast was the best meal of the day. Weather wasn't amazing, but that cant be helped. Table tennis, pool tables and a gym helped entertain us on cloudy and chilly days. Location was very good to go out and explore, 5 mins walk to the beach and there are shops just outside the hotel. Overall, we had a great holiday (its how you deal with it), despite the moaning! We wont be returning though as the hotel doesn't offer us anything. If you want a lively atmosphere this not the hotel for you. More
Things To Do► View all
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