This huge hotel has a massive pool and is just a few minutes’ walk from the beach and Playa del Ingles town centre.
The Riu Waikiki really delivers on location. It’s a 5-minute walk from the heart of Playa del Ingles and the beach is only 10 minutes away on foot – even less if you take the free shuttle bus.
Rooms are spread out across 5 circular towers, arranged in a horseshoe shape around a large central swimming pool. All of them come with their own balcony or terrace.
TripAdvisor Traveller Rating
Based On 995 reviews
- Official Rating
- Lifts: 10, 2 lifts in each of the 5 buildings
All Inclusive - Here's what you get
Full Board meals.
Local alcoholic and non-alcoholic drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
Heated during winter with sunbeds and parasols.
Two hard surface tennis courts, to show off your competitive side.
Mini-disco for kids, followed by a show. Professional shows provided twice a week, and for the remainder of the week entertainment is provided by the hotel.
TripAdvisor Traveller Reviews Show more reviews »
Adequate hotel but won't stay here again
I booked a week holiday with five friends through Thomson and this hotel was chosen from a recommendation as it was an all-inclusive hotel and we paid Â£561 for the week's accommodation. First impressions of the hotel were good. The reception staff were very friendly and informative on check-in. We passed the bar and pool area on our way to the rooms and liked the layout. The rooms were basic and in much need of a refurbishment as it looked dated to the 1980's. The beds were two singles pushed together so kept falling through the middle at night. You were supplied with one pillow with was thin as paper. I had to fold it twice to get comfortable. No extra pillows were available when requested. There were no net curtains, just blackout curtains. So you either had a room in pitch black when curtains shut or offered a view for all your neighbors to look into your room as the other room's balconies faced onto ours. In the bathroom there were two sachets of shampoo and two small bars of soap. Had to request to get them replenished on a few occasions. Same issue with the towels. The staff would hang our towels over the balcony instead of replacing with fresh ones. No aircon. Just a ceiling fan which barely generated a breeze. Had to pay for internet. I chose the â¬20 for 7 days option. They offered one, seven and 14 day internet options. Wifi was throughout the complex but dropped very often. I have to re-login numerous times a day. Breakfast/Lunch/Dinner buffet had very good food. Great salad bar and dessert offerings. Mains were staple fish, chicken or pork and rice, vegetables and pasta. Pool was wonderful. Didn't have the issue with sun beds being toweled at dawn. Tennis and basketball courts and a gym that is very basic. Outdoor bar was ok. Had a selection of premade cocktails in slushie style machines and 6 standard spirits. Which was very weak with the measures they pored. Possibly watered down. The bar staff acted as if we were a nuisance to be served. Most of the hotel staff were rude and acted as if we were a nuisance to be served. Of all the staff I encountered, one front desk, one security, our room maid and a handful of restaurant servers were friendly. As the hotel was all-inclusive you had to wear a wristband and no visitors were allowed. If you tried to bring in visitors you were stopped by security and they were made to stay in the lobby. As we had friends in other hotels we chose to meet them at their hotel after two occasions, where myself and another friend registered in our group, were embarrassed by the way we were treated by security and lobby staff when unknowingly tried to accompany our friends through the lobby. We were given a harsh telling off likened to a child being punished after being caught doing something they weren't supposed to by their parents. This hotel felt like a shabby Premiere Inn and needs a major upgrade if it continues charging Â£561 per person for a seven days stay. I definitely will not stay here again. More
NGC77, Seattle, Washington
Great 3 star hotel!
Stayed here for 11 nights at the end of October into November. We only wanted to go for 1 week from Saturday to Saturday but paid Â£600 less for 4 more nights?!?!? Going Thursday night to Monday night due to half term rip off pricing by TUI. Hotel showing signs of age but very clean due to amazingly hard working staff, pleasantly surprised by this unpretentious 3 star hotel, the entertainment was so bad it was fantastic, again due to amazing energy from the animation team that had to fill in for lack of professional entertainment. Food plentiful and good in quality and variety, 3 fussy teenagers had no problems finding stuff they liked, loads of choice, meat, fish, vegetables, salads, etc....self service drink dispensers cut out any queing. If you fancy a stroll about in a cosmopolitan mediteranian seaside town, best of luck, the place is a Hithole! I thought? You will find better hotels in better resorts and you will pay for the privilege, however if you're after a good honest hotel to spend some quality time in a good location with your friends or family and aren't afraid of sharing it with some other nationalities then dive in (great pool!) Weather as always fantastic in the Canaries but make sure you remember to book in online for your return flight as our coach transfer turned up an hour late which lead to our family of 5 all sitting apart for the return journey, TUI may pay the price for that when I book my next holiday ;O ) In short, we booked a 3 star hotel during half term and got what we paid for, apart from the school term supplement; Would we go again? Deffo!More
Jim W, Heswall, Wirral
Get what you pay for 3 star not 4 as advertised in brochure!
Positives Good location for shops bars and local buses. Hotel and grounds well kept. Easy to get sun beds around pool. Staff generally helpful and polite. Free safe Negatives No free wifi in room or around hotel. No fridge in room or water. No hairdryer. No aircon in room just fan . Allocated table on first day in restaurant shared with strangers. Uncomfortable hard beds. Noise from dual carriageway in blocks d and e. Rooms get hot from sunrise. Food repetitive and meat of low quality. More
Just returned from a week staying here, from checking in with Quintana (who was just great to be checked in by) to checking out. I would say the only reason this hotel is a 3* is due to the room decor and the entertainment isn't brill. Decor in the room is pretty old, but shouldn't be complained about as you shouldn't really be spending your whole time in the room. Food was good, enough choice to suit both people, we did the 8:30pm sitting as gave us enough time to chill after being in the sun and then get ready, or you can choose to eat at 6:30pm and you will also get given the same table every night for dinner. Bar staff were good, but massive shout out to Dani, he was very nice and friendly but did top our drinks up with extra alcohol, as if they wasn't strong enough!!! If you get chance do go out to the Yumbo Centre, it's a great night out, pop in to Sparkles Showbar if you are into drag shows and a bit of comedy because you will laugh your socks off, get there before 10:30pm for happy hour!! All in all I cannot wait to return!!!More
DanTheeMan, Manchester, United Kingdom
Very basic, terrible food but good entertainment
I stayed here in October this year, I was so disappointed on arrival the hotel seemed nice. We got to our rooms there was no air con the rooms were extremely old and dated. We arrived late and receptoin told us we had ten minutes to get to dinner or we wouldn't have anything ( we had been travelling all day ). When we got to the restaurant it was like a cattle market. The waitress even tried sitting us on the same table as someone else until I said we didn't want to sit with people. On your first visit to dinner you get asked if you would like dinner at 6.30 or 8.30 and you get given a time (school dinners or what) food was terrible, all random things. Nothing to create a general dinner. Lots of fish and rice. ( note breakfast was ever worse, gammon peices and eggs with shells in ) Hotel is full of people from other countries, 1 English to every 100 I would say. Hotel entertainment was surprisingly very good, they worked extremely hard as a team. Paid over Â£600 pp for this holiday and I would never ever return! Not good value for money. !!!More
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