ClubHotel Riu Waikiki

This huge hotel has a massive pool and is just a few minutes’ walk from the beach and Playa del Ingles town centre.

The Riu Waikiki really delivers on location. It’s a 5-minute walk from the heart of Playa del Ingles and the beach is only 10 minutes away on foot – even less if you take the free shuttle bus.

Rooms are spread out across 5 circular towers, arranged in a horseshoe shape around a large central swimming pool. All of them come with their own balcony or terrace.

TripAdvisor rating

Based on 975 reviews

  • Official Rating
  • 8Floors
  • 497Rooms
  • Lifts: 10, 2 lifts in each of the 5 buildings

All Inclusive - Here's what you get

Food

Full Board meals.

Drink

Local alcoholic and non-alcoholic drinks.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Outdoor pool

Heated during winter with sunbeds and parasols.

Tennis

Two hard surface tennis courts, to show off your competitive side.

Evening entertainment

Mini-disco for kids, followed by a show. Professional shows provided twice a week, and for the remainder of the week entertainment is provided by the hotel.

Rooms ► View all

twin room

Twin room sleeps up to 2 adults and 1 child or 3 adults, and the 3rd bed is a folding bed.

twin room

Twin room sleeps up to 2 adults and 1 child or 3 adults - can be sold as a single, and the 3rd bed is a folding bed.

TripAdvisor Reviews Show more reviews »

Not as good as last year

My wife and I went to the Riu Waikiki with two friends in October 2014.I had already given a review for October 2013-The food was nowhere near as good (we were told that the Chef from last year had moved on to a 5 Star hotel & I must say I'm not surprised)-Also the noise level of the music round the bar had increased so that it was difficult to hold a conversation with someone sitting opposite without shouting-talking of shouting,when the Bingo was called the amplifier was turned up so high that it was deafening 'We were all very disappointed this yearMore

morleyjohn, edgware

Good holiday, shame about the hotel

I'll start with the positives: You get a free safe in the room There's a ceiling fan which is enough to keep you cool at night Good location to Yumbo and beach - 10 mins walk Never had a problem getting a sunbed Self service drinks machines for soft drinks and beer so hardly any queuing Friendly staff Rooms cleaned every day Extra pillows delivered when requested Good selection of nice cocktails available as part of the all inclusive You can take drinks back to your room Now the negatives: (food is further down as this required its own section) Shower curtain was too short so the bathroom floor was always soaked Pigeons everywhere Pool very cold Was nearly charged £20 for leaving the safe key in the room despite never requesting a safe or signing anything to show I had received a key. On the first morning our bathroom was crawling with hundreds of ants (pictured) which were all over the floor, sink and the toothbrushes. Hotel gave us a can of insect spray so we had to deal with it ourselves each day and no offer to move us to another room. Shower water pressure was pathetic Hard beds Uncomfortable sunbeds Early checkout - 11am. Most hotels I have stayed in at the same resort let you stay in the room past 12pm. One plug point in the entire room. Only one English channel on tv - Sky news Not enough seating at the pool bar No light on balcony No fridge in room No public showers to allow you to have a shower on your last day after checkout Now for the food and restaurant: On entering the restaurant you are greeted by 6-8 staff all shouting 'hola' at you which is different maybe even amusing the first time but it gets a bit uncomfortable thereafter. The restaurant is overcrowded, very little room to navigate from your table to the food and there is usually a long queue to get to the food. Allocated times for evening meals 6:30pm or 8:30pm. I have been to a lot of all inclusive hotels in Gran Canaria and I have never been told a time I have to go to eat before. Allocated seats. If you go as a 2 then expect to site shoulder to shoulder with strangers every evening. The food was cold and under cooked every night. If you like your steak medium to rare then you will be fine but avoid the chicken and pork as we were both ill several times and we can only blame it on the food as we felt ill soon after eating each evening. We ended up having pizza and chips most nights until eventually deciding to eat at the restaurant just over the road which I have to say was amazing and not just in comparison to the hotel's food. For the food we tried: the mash (instant with a bit of parsley thrown on to make it look better) was as runny as water, the curry was the blandest I've ever had, signs on less than half the food so you have to take an educated guess what it is (not good for anyone with specific dietary requirements), only sweet bread available - I know this is a common thing in Europe but I have stayed at hotels with a lot nicer bread selections. Bread also stale constantly. Pasta was always overcooked, burgers were undercooked to the point they were raw and runny once cut into. The ice cream is alright and the pizzas aren't horrible although the same flavours every day. The food isn't fresh each meal time and is left uncovered and not in a fridge overnight with flies crawling over it. I know some of this may sound snobbish but I have stayed in hotels that have up to 20 different meat dishes per meal as opposed to the 3 or 4 at Waikiki, a full range of fresh cheeses every meal time opposed to Waikiki serving 1 warm cheese in the evening and over 20 flavours of ice cream per meal as opposed to Waikiki having the same 4 every day. No area where fresh food is cooked on a bbq like the other hotels I have stayed at. To summarise, if you are thinking of staying here... don't! You can get a much nicer hotel for the same money just down the road at either the IFA Buenaventura or Eugenia Victoria. Both are immensely superior especially the latter.More

David P, Manchester, United Kingdom

Fantastic value for money

Thought Waikiki was excellent. Far better than the 3 star rating. Staff were friendly, place was clean and well maintained. Food was always available and to a decent standard. The drinks were the biggest plus for me. Beer, coffee and soft drinks on tap with a good range of cocktails on request. The entertainment was ok. My friend Carl has learning difficulties and was able to grasp what was going on. I would happily return to this hotel although they do need to get some air conditioning on the go in the rooms.More

Andy T, Wirral, United Kingdom

good value for money

Stayed at the Rui Waikiki for 7 nights at the beginning of October on a All Inclusive Thomson package holiday. Arrived about 7.30pm and was checked in within about 10 minutes despite arrving with a bus load of other people. First impression from the lobby was that the hotel was clean, but a little dated Was travelling as a couple and we booked a double room. The room itself was spacious and tiled throughout. Air-con conisisted of a sealing mounted fan which, even in early October didn't provide much relief as the tempuarate still sat at about 20c all night long the duration of our trip. The bed was two singles pushed which didn't bother me much, however they were on the firm side with only one pillow provided each. TV was a relic from the 1980's however it matched the decor of the room... but on holiday your last thoguht should be watching TV. Housekeeping came daily and were polite and thorough The hotels grounds were lovely. Compact and easy to get around. Large pool with tonnes of sunbeds. There was a large bar close to the pool which was open 10am til midnight with a lot of seating. Soft drinks, juices, beer and wine were all self service. Spirits and cocktails were made by the bar staff, who were great even though they appear to work very long days! They were very heavy handed with the spirits, which i appreciated and the cocktails were pretty tasty even though they were pre-made. Snacks like burgers/chips/hotdogs and ice cream were available from the snack bar behind all day Meals in the buffet restaurant were surprisingly tasty, however it did seemed to be geared towards the predominately German clientele. Didn't bother me at all becuase i eat almost anything but if your palete isn't worldy or you just plain don't like German food then it could get old fast. It would have been nice to occasionally have something with more of a Spanish flavour given the location. the dishes did get a little repetative after a few days but i think that comes to be expected at an all inclusive resort. We ate out a few times just to have something different but overall i think the quality and the quantity was pretty good I'm not sure what they offered in the way of entertainment as i don't really care for it. Given it's off season and it was mostly older (50+) people i think what i saw the staff doing was sufficient - water aerobics, games, fashion show etc 90% of the guests are German and without trying to pigeonhole any one nationality, the ones staying here had absolutely shocking (i.e. no) manners. The odler ones were possibly the worst. Shoving in front of you for food and drinks as if it's going to run out at an all inclusive hotel. Maybe it's just a cultral difference but yelling at staff members (in German) for no apparent reason is uncalled for and if you must, have some respect and do it in Spanish Overall, for me, i thought it was great value for money. The food was nice and the drinks were plentiful. The beach was a ten minute walk away or the hotel provided a shuttle. Yumbo shopping centre and resturants were about a 5 minute walk. I was there to get some sun and relax by the pool with a wine, which is exactly what i achieved. If i was the type of peson that went to the same resort and country every year, i wouldn't hesitate to returnMore

John H,

Obviously spoilt at the previous Riu hotel!

Was a bit disappointed with the Waikiki, but maybe I had high expectations after stopping in a different Riu hotel last year. I thought the hotel was very clean, but the entertainment was a bit ropey and limited during the day. I had expected to be able to do lots of activities, but ended up feeling limited to water aerobics! The food got quite boring after the third day which meant we ate out the last two nights. Check-in was quick enough. The security was good and meant that no-one who wasn't staying at the hotel could get access. The toilet didn't work when we arrived at 2230 and there was a limited urgency to get it rectified. We had to wait about 45 mins before someone came up and after a long journey it was the last thing we wanted! Limited number of sockets in the room. Plenty of sun loungers, but the policy of not reserving them doesn't seem to be implemented!More

CJBDudley1988,

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