Servatur Waikiki

This newly refurbished hotel has a huge pool and is just a few minutes’ walk from the beach and Playa del Ingles town centre.

This hotel has just had a complete do-over. Formerly called the Riu Waikiki, the refurbishment has given it a fresh new look and feel. It’s just a five-minute walk from the heart of Playa del Ingles and the beach is only ten minutes away on foot – even less if you take the free shuttle bus.

Rooms are spread out across 5 circular towers, arranged in a horseshoe shape around a large central swimming pool. All of them come with their own balcony or terrace.

TripAdvisor Traveller Rating

Based On 1424 reviews

  • Official Rating
  • 8Floors
  • 497Rooms
  • Lifts: 10, 2 lifts in each of the 5 buildings

Great value All Inclusive holidays

  • Bright, sunny bases
  • Around-the-world dining
  • Friendly SuneoClub hosts

More about SuneoClub »

All Inclusive - Here's what you get


Full Board meals.


Local alcoholic and non-alcoholic drinks.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Outdoor pool

Heated during winter with sunbeds and parasols.

Main buffet restaurant

For buffet breakfast, lunch and dinner. You can enjoy watching dishes prepared on the spot, as well as taking your pick from the variety of buffet options. Dinner is served from 6.30pm, and 2 sittings are available to book.

Hotel-run kids' club

Daytime entertainment programme for 4-7 and 8-12 years.

Rooms ► View all

twin room with balcony

Styled with modern furniture and warm tones, these twin rooms come with a welcoming feel. There's air-conditioning , satellite TV and Wi-Fi*. There's also a balcony offering outside space. These sleep 3 with 1 extra bed in the bedroom. This image is the planned appearance.

TripAdvisor Traveller Reviews Show more reviews »

great hotel even better staff

cannot knock this hotel in any way,food, staff, rooms, excellent. unfortunately a refurb was taking place at the hotel next door and the noise was terrible the staff did everything they could keeping the place clean.New guests after the refurb has finished will love Waikiki. The only thing that spoilt the holiday was nothing to do with the hotel, it was the total lack of concern from thomson uk when guests complained {well warranted} they refused to document any complaint from anyone and their complete lack of any form of apology was a disgrace they did send out an e mail about the refurb but this was the the most understated e mail in the history of the internet. 11.4.2016 .More

jimjulian73, 186342

Extremely good value for money

Just returned from a lovely holiday stay at this hotel, the staff were friendly and helpful, food in abundance, bedroom modern and clean, and its the best night sleep I had on a holiday. My only negative ,was the building renovation going on next door. I was given information prior to my holiday ,informing me of this, and to be fair you do get used to the noise, but half way through the holiday, I had to use my inhalers, which, I have not needed to take recently, and I definitely, put this down to the dust, coming from the site. The hotel, were as helpful, as possible, and one lady receptionist went out her way and acquired a mask from the building site ,thankfully I did not need it . Would recommend this hotel, but if you have chest problems, would advise to leave it until the refurbishments are finished next doorMore

judys932016, 186518

It is what it is.... Ok

The hotel is clean and food is hot and plentiful and its in a fairly good location . There we a few thing that let this hotel down . There is only one bar and this is a large hotel the two issues with this is if it's too windy everyone wants to sit inside and there isn't enough room and vice versa . Also all the smokers sit directly by the entrance so you always get a lung full of smoke with each bar visit. The entertainment is in the basement which smells very damp and in the hight of summer do you really want to spend your evenings in the basement! There is a bar here open whilst the entertainment is on but if you are elderly or have difficulties with steps this isn't for you. This bar isn't open during the day. The hotel is also not designed with sun lovers in mind as due to the layout of the buildings you are constantly on the move to find the sun. There isn't one place to sit that is in the sun for the majority of the day. It is also worth mentioning that this hotel sits along side a very busy road it isnt a safety worry as children wouldn't be able to wonder on to it its securely fenced but the noise may worry some people. If you face the pool from your room you probably won't hear the road noise. In summary if you want a clean comfortable base with good food , but aren't worried about sun bathing and enjoying a drink during the day this will suit you.More

Julia O,

Newly refurbished

We visited Servatur in November 2015 just after it had been refurbished. It was very modern and clean. We were given a family room so had plenty of room for the two of us!! On a high up floor so lovely views of Las Palmas from the balcony. Shops just outside the hotel with everything we needed, and hotel is just a 10 minute walk from the beach so excellent location. Plenty of choice with the food. Evening entertainment was good, especially with the all inclusive drinks to go with it! Would recommend :)More

Sarah F,


Firstly let me say, if you dont like the sound of building works then wait a few months before staying at this hotel. That said it did not bother us one bit, because everything that was going on in the hotel distracted us away from the noise. Upon arrival which was late in evening we were greeted by very friendly staff and promptly checked in. We were then told that there was a cold meal available for us in the restaurant. Let me tell you that it was the best I have ever tasted. all sorts of cold cuts to chose from,fresh salad fresh bread rolls fresh fruit and the best coffee machine going. Nicely plumped up we proceeded to our room in tower E. We opened the door to a gorgeous modern room. It was absolutely spotless. The beds OMG. The most comfortable bed i have ever slept on in any hotel. Now well fed and well rested, we awoke in the morning and took ourselves off for breakfast. It was what to be expected from an all inclusive hotel, but there was plenty to chose from as there was at every meal. We are beach people and it was only a short walk down the road to the fantastic beach, which if you have been here before you will know is immense. All drinks at the hotel were well presented by the friendly bar staff. GO PACO !!! Nice to see the drinks served in proper glasses at night . The entertainment was the best we have seen in any hotel. The team work so hard and were rewarded with a packed house every night. I cannot think of anything bad to say about this hotel. I suppose if there was any fault it would be that the pool and area around it is not large enough to cater to all the customers. I would recommend this hotel to anyone. Also caters for the kids who have their own waterpark. WELL DONE EVERYBODY AT THE WAIKIKI.WE HAD A GREAT TIME AND WELL BE BACK !!More

Nigel B, 186338

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Items marked with * incur extra charges which are payable locally


Servatur Waikiki
Rated: 4.0 /5 based on 1424 customer reviews
from £320.50