Servatur Waikiki

This newly refurbished hotel has a huge pool and is just a few minutes’ walk from the beach and Playa del Ingles town centre.

This hotel has just had a complete do-over. Formerly called the Riu Waikiki, the refurbishment has given it a fresh new look and feel. It’s just a five-minute walk from the heart of Playa del Ingles and the beach is only ten minutes away on foot – even less if you take the free shuttle bus.

Rooms are spread out across 5 circular towers, arranged in a horseshoe shape around a large central swimming pool. All of them come with their own balcony or terrace.

TripAdvisor Traveller Rating

Based On 1190 reviews

  • Official Rating
  • 8Floors
  • 497Rooms
  • Lifts: 10, 2 lifts in each of the 5 buildings

Great value All Inclusive holidays

  • Bright, sunny bases
  • Around-the-world dining
  • Friendly SuneoClub hosts

More about SuneoClub »

All Inclusive - Here's what you get


Full Board meals.


Local alcoholic and non-alcoholic drinks.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Outdoor pool

Heated during winter with sunbeds and parasols.

Main buffet restaurant

For buffet breakfast, lunch and dinner. You can enjoy watching dishes prepared on the spot, as well as taking your pick from the variety of buffet options. Dinner is served from 6.30pm, and 2 sittings are available to book.

Hotel-run kids' club

Daytime entertainment programme for 4-7 and 8-12 years.

Rooms ► View all

family room with large balcony

Modern furniture and warm tones add a welcoming feel to these family rooms. There's a lounge, and a large balcony offering outside space. Plus, you'll get air-conditioning and satellite TV. Wi-Fi* is also available. These sleep 6 with twin beds, 1 bunkbed and 1 sofa-bed in the lounge.

twin room with balcony

Styled with modern furniture and warm tones, these twin rooms come with a welcoming feel. There's air-conditioning , satellite TV and Wi-Fi*. There's also a balcony offering outside space. These sleep 3 with 1 extra bed in the bedroom. This image is the planned appearance.

TripAdvisor Traveller Reviews Show more reviews »


We have been staying at this hotel for many years it was taken over last year. The food is cold and selection poor. They staff are friendly and helpful apart from the old guy on reception who is rude. The animation team are brilliant especially Coleen fantastic lady. The new decor is bright and clean. The cleaners only clean the room five days a week 😕 would like to have pool towels even if there was a small charge. More


Fabulous hotel

Just arrived back from a weeks stay .The hotel has had a full refurbishment , the rooms are very smart and fresh, lots of storage for 2 ladies and mirrors in all the right places ! The bathroom has a walk in shower very modern and hairdryer in bathroom . The food was good always something to eat ,and drinks fine also .plenty of sunbathing areas but do explore the island don't just stay at hotel .The entertainment team worked very hard the shows were of a high standard . All the staff in every area were brilliant, very friendly despite their long hours. Definitely a friendly hotel in a good location . We will be back .More

Julia W,

very good

We arrived on the 14th Nov for a week. This is a large hotel that caters for a lot of people and I do think they did a pretty good job. The Food. Breakfast choice was vast between cereals, fruit, pastries, and cooked food eggs, bacon ect. if you missed breakfast you get another go around the bar at 10 am Lunch, massive selection of salads and cooked food. If you are still hungry you get another smaller serving around the bar at 4ish Evening meal, a huge salad choice, lots of meats and fish, pasta. You could not go hungry, my comment to my wife that some dishes looked unappealing because we helped ourselves to some strange combinations, if we were in a restaurant and the food was plated and presented nicely in a cozy bar then you wouldn't know any different. I would agree with labelling as not always clear. All the staff worked hard. The rooms were lovely I think most people agree on them. Lovely big pool for proper swimming a tad cold but ok once you are in. Really good Gym, it was set in a glass cabin on its own a well equipped with running machines, cross trainers and bikes as well as weights. It could do with supplying small towels and a cleaning spray mainly for guys like myself who sweat for England, and like to clean the machine after use to save some poor sole sitting in my sweat. The entertainment guys grab me for a game of volleyball as I come out of the gym and really enjoyed it. The entertainment guys work really hard, my wife joined in with the Aqua fit each morning, the guys would announce games going on and shout around the pool, the up take was low I think due to the age group this time of year, if you don't get up and join in then don't moan, its a great way meeting new people. The evening entertainment. The first show we see was musicals nights, theses guys can dance and the when the 2 girls sang there songs it sent shivers down my spine, well done girls. I must mention the Lady I think is called Connie, how to put this politely, she is not the youngest performer, but her dance skills and gymnastic ability is jaw dropping, you cannot preform like that without a life time dedication. The whole team work so hard and practice the shows in between entertaining us in day. They do a good comedy show, Barbie & Ken were very funny as was the Banana sketch. The rock of ages was very good too, choreography was spot on, and needed to be on a small stage. They put a lot of effort into theses shows, keep up the good work guys. The nationalities are mixed with Germans, Norwegian, Dutch, Finish and us English and we enjoyed are sad efforts to communicate, luckily for us most of them spoke a bit of English. The whole place is kept spotlessly clean by again a hard working team.More

pad66, Andover, United Kingdom

lovely refurbishment

Returned to this hotel after the refurbishment.We have been to this hotel 4 times prior to the refurbishment.The refurbishment has created a modern fresh light and airy modern feel.Most residents are German with a mixture of other nationalities,more british seem to come here now. The food has been slightly improved and offers a lovely salad bar,soups and fresh bread.The griddle selection is nice,although the pasta sauces were actually practically cold at each meal time as my partner tried.The desserts were the only let down and there was only a couple of times during the week i fancied them.IF YOU ARE A VEGGIE YOU MIGHT STRUGGLE AS MOST THINGS HAD MEAT AND WEREN'T LABELLED. The food at the outside snack bar was help yourself and good and was hot and constantly replenished. This included a couple of varieties of pizza,burgers,fries,ham and cheese toasties,garlic bread,salad,soup and also a speciality hot dish of the day which was generally very good.Ice cream and fruit were also help yourself. The drinks were very good quality and variety and included cava at all of the bars and frozen slushies in lemon and strawberry and a couple of frozen cocktails as well as a cocktail list.Most drinks were help yourself but some had to be got from behind the bar,bar staff very friendly and fast and spoke excellent english.No water is provided in bottles however you can purchase 8 litres of water for 50 cents in the shop near by.Water can also be got at the fruit juice machines and bottles can be filled up also. If you use the gym you will find the machines are very good and brand new. We always ask for a top floor room in block A they are quiet.The rooms now have individually controlled aircon and worked reasonably well. Bathrooms have a lovely large walk in shower and new hairdryer.Toiletries are provided in sachets and more can be requested off the maid.Lovely nice comfy beds with light duvets and large soft comfy pillows.Rooms could be further improved by adding a fridge and kettle facilities. The hotel is missing a trick, as the outside upstairs pool bar area desperately needs a singer or band on the stage there in the evenings to create some kind of atmosphere.This is important for people who smoke in particular.This is what most people want on an all inclusive holiday.Also at other times music should be much louder in this area as it was barely noticeable. The animation staff all seemed nice and there was many daytime activities if you want to join in. The pool area is nice however if you are a sun worshipper then you need to be up early to reserve a sunbed that will be in the sun all day,otherwisw you could get a bed in partial shade most of the day.No pool towels are provided. Overall the hotel is very nice but further improvements would then make it a 4 star.More

blueeyesnewcastle, newcastle

good clean hotel, very good location, close to being a 4 star

Just arrived back from a week at this hotel, the hotel has recently under gone a refurb which has modernised the reception, eating area and the hotel room. The refurb has brought it bang up to date, the reception area is bright and minimalistic. There is free cava and orange juice on arrival which I thought was a nice touch. The room are lovely spacious and have everything you could wish for, there is ample space for clothes etc. The restaurant can get busy at times and does predominantly cater for the German residents so expect lots of fish, sauerkraut etc, breakfast is very continental, there is great variety of fruit and the fresh salads are excellent quality, plus there is a bar buffet again very nice if you want a quick grab and go. The bars all inclusive was very good, the glasses are plastic, but the measures are very good and they have an extensive cocktail list. To improve the hotel going forward I would place more entertainment upstairs near the outside bar, in the evening there is just music played which isn't very loud,i would have played the music up a few notches, the downstairs venue is a strange one its absolutely huge and used to be nightclub which is evident, the fact that is was downstairs and didn't have any windows didn't really make me want to stay there too long. I wouldn't hesitate in going again, the location is superb and its a really nice hotel with some lovely little touches.More

macca10, Manchester

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Servatur Waikiki
Rated: 4.0 /5 based on 1190 customer reviews
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