This newly refurbished hotel has a huge pool and is just a few minutes’ walk from the beach and Playa del Ingles town centre.
This hotel has just had a complete do-over. Formerly called the Riu Waikiki, the refurbishment has given it a fresh new look and feel. It’s just a five-minute walk from the heart of Playa del Ingles and the beach is only ten minutes away on foot – even less if you take the free shuttle bus.
Rooms are spread out across 5 circular towers, arranged in a horseshoe shape around a large central swimming pool. All of them come with their own balcony or terrace.
TripAdvisor Traveller Rating
Based On 1739 reviews
- Official Rating
- Lifts: 10, 2 lifts in each of the 5 buildings
Great value All Inclusive holidays
- Bright, sunny bases
- Around-the-world dining
- Friendly SuneoClub hosts
- Always within 10 minutes of the beach
All Inclusive - Here's what you get
Full Board meals.
Local alcoholic and non-alcoholic drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
Heated during winter with sunbeds and parasols.
Main buffet restaurant
For buffet breakfast, lunch and dinner. You can enjoy watching dishes prepared on the spot, as well as taking your pick from the variety of buffet options. Dinner is served from 6.30pm, and 2 sittings are available to book.
Hotel-run kids' club
Daytime entertainment programme for 4-7 and 8-12 years.
Rooms ► View all
family room with terrace
Modern furniture and warm tones add a welcoming feel to these family rooms. There's a lounge, and a balcony offering outside space. Plus, you'll get air-conditioning and satellite TV. Wi-Fi* is also available. These sleep 6 with twin beds, 1 bunkbed and 1 sofa-bed in the lounge.
family room with large balcony
Modern furniture and warm tones add a welcoming feel to these family rooms. There's a lounge, and a large balcony offering outside space. Plus, you'll get air-conditioning and satellite TV. Wi-Fi* is also available. These sleep 6 with twin beds, 1 bunkbed and 1 sofa-bed in the lounge.
TripAdvisor Traveller Reviews Show more reviews »
Late winter holiday
Stayed in this hotel for one week, 21 to 28 November 2016. It was only a 3 star hotel but we had no complaints. Accommodation is in 5 circular tower blocks. We were in D tower, floor 6 which part overlooked the pool area and part the road at the rear of the hotel. The rooms were pleasantly furnished. Maid service was good although they only clean 6 days out of a 7 day stay. The restaurant was busy. Plenty of food on offer. Staff in restaurant and all areas of the hotel were very friendly. The pool bar served snacks and drinks throughout the day. Entertainment team were very good but not pushy if you didn't want to join in. My one criticism would be that there are no really comfortable lounge areas. The reception area had some seating but it was very minimalistic. The downstairs lounge was quite dark and depressing and the pool bar area only had plastic tables & chairs. However, we enjoyed our stay and it was certainly good value for money.More
Dave G, 186460
Just come back after having a week here.lovely hotel. Staff very friendly.food lovely.we ended up in family room which was decorated lovely. It was my birthday while i was staying there. I woke up on the day to a bottle of champagne.More
A good budget choice
Arrived in the last week of November for a late booking week away booked through Thomsons/First Choice. HOTEL Good value for money, buffet meals are god with ample choice, like most hotels like this the choices can get a little repetitive. The dining room is built around circular serving areas and so as most people end up sitting close to the serving areas where the food is being cooked and guests are passing by queuing and collecting their food it can be noisy. There is an annexe which is quite and more comfortable however there are not many tables here. A personal dislike was the hotel cat! While some people would not be bothered by this I didn't like the cat as it would prowl around the dining room and sometimes sit on a window sill inches from your table/food. To be fair I never did see the cat try to steal food but I would have preferred if it was not in the dining room at all. The rooms are well furnished in circular tower blocks but the lifts are excellent and quick. Free safe in each room. Check-in was not very good. We arrived with a large group of guests, bizarrely we all had to hand in our passports while the receptionist (who had no help for the first part of this process) the sorted the passports, checked them against a list and started the check in. so the first to the desk could be the last to check in! Bar service is OK, a poor range of non-branded spirits on offer but if you're not fussy this is not a major issue. Snacks available at the pool area all day. The polar has the feel of a cafeteria and at 5pm when the sun went behind the neighbouring hotel the atmosphere in the bar was noisy, along with the plastic glasses there was a lack of sophistication. In the winter months there are no spots where sun-worshippers can get all day sun, especially as one pool area was closed.More
David S, 186487
Decent for price paid
Having been to a 5 star all inclusive resort in Turkey in September (Gloria Verde Resort and Spa - excellent) I've tried to judge this place on its own merits and not compare. This is apparently a three star plus resort, and so is priced accordingly. A number of the reviews on here talk about repetitive food and they're pretty accurate. The hot food each day is really similar. However, it's freshly cooked and there's plenty of it. What I will say is that the salads are really fresh and a bit more varied. The desserts are a bit same, but to be fair the fruit is excellent. The self service drinks everywhere are a great idea. Pool was clean although a bit chilly. Mind you it was November so no real surprise there. Rooms were fine. Cleaned every day but towels not changed at all while we were there. Staff universally pleasant. Always smiling. The animation team work really hard. Lots going on and they're not pushy if you don't join in. We paid about Â£930 for a week's all inclusive in late November. Considering the weather back home I thought that was good value.More
Stayed at this hotel for four nights. Hotel very clean, staff are very helpful. The hotel has free wifi and the rooms had a free safe, slippers, robe and a daily bottle of water for using in the kettle. The food was fine, plenty of choice although it does become a bit repetitive. The snack food is your typical all inclusive things like pizza, chips and burgers. It is available throughout the day so you are never hungry. Local beer, wine and soft drinks available on tap in the all inclusive option - we never used the bar service so can't comment on this. There is a range of facilities to cater for everyone - games rooms, gym, jacuzzi, pool tables, table tennis and various activities lead by the entertainment team throughout the day. The evening entertainment wasn't to our taste but there are lots of bars and restaurants in the area that offer a variety of live shows each night. There are plenty sun beds around the pool and there is also another area which is quieter near the jacuzzi. Please note that although the jacuzzi is for adults only - Children can still access the area around this which can sometimes cause confusion. On the whole we enjoyed our stayed and certainly got valu for money.More
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