This mountainside hotel has widescreen views of the Atlantic Ocean and 3 outdoor pools to enjoy them from.
Set into the side of a mountain, this place knows how to make the most of its ocean views. Every room has a glass-fronted balcony and the buffet restaurant comes with floor-to-ceiling windows and an outdoor terrace.
There are 3 outdoor pools to choose from, and a black-sand beach 15-minutes’ walk down the hill – or you can hop on the hotel shuttle bus for free. A 10-minute drive will get you to the harbour town of Puerto Mogan.
TripAdvisor Traveller Rating
Based On 1434 reviews
- Official Rating
All Inclusive - Here's what you get
Full board buffet meals.
Select local alcoholic and non-alcoholic drinks.
Sports and Activities
All are included except where indicated.
Facilities ► View all
3 outdoor pools
The pools are freshwater and 1 is heated in winter. They're surrounded by large sun terraces with plenty of sunbeds and sea views.
International buffet restaurant
Open for breakfast and dinner with themed nights. Early suppers and meals for special diets can be arranged, and highchairs are available. Gentlemen are asked to wear long trousers for dinner. just so you know, in winter, dinner times are 18.30-21.00.
La Choza snack bar
Open throughout the day for drinks and snacks by the pool.
Rooms ► View all
twin room with sea view and balcony
These twin rooms are decorated with a home-from-home feel. Outside there’s a balcony overlooking the sea for that extra bit of space outside. Plus air-conditioning is available from May to October. You’ll also have 1 child bed.
suite with sea view and balcony
These airy suites are a good base for exploring the local area. You’ll have a twin bedroom plus 1 child bed and 1 extra bed in the lounge. Outside there’s a balcony overlooking the sea. And air-conditioning is available from May to October.
TripAdvisor Reviews Show more reviews »
Lovely stay, guests not following rules spoils it
Stayed here for 8 days with my husband and 2 young children (5&6). We arranged a private taxi from the airport which took about 35 minutes. We stayed in the upper part of Block 2 and had a truly awesome view, the steps down were a welcome bit of exercise, unless you walked down to the beach there's nowhere to walk to really. Our room was a great size, really clean and with an interconnecting identical one for the children, the bed was enormous and firm but we did not require a mattress topper. The sun does not hit the pool until about 10:30am but it keeps the sun all day, the hotels opposite are in the shade way before this one. We sat on the terrace above the pool which was quiet and very spacious.The weather was completely stunning, very hot all week. We did have a great time but to be clear it is not a 4* rating, basics such as WiFi in reception only, together with charging for it, zero tea or coffee facilities in the room, only 1 bar open in the evening far away from outdoor seating area, general updating required all point to a 3* plus.. We thought the breakfast, lunch & dinner was excellent, good choices and all very tasty with an imaginative menu. The poolside bar snacks during the day served ham burgers & tinned hot dog sausages, these were not nice at all and after trying I avoided both, the burgers were really cheap low grade ones. I stuck with some cheese and salad which was pretty nice. The afternoon cakes served between 4pm - 6pm were often plain croissants or pain au chocolat and not really cakes at all, I'm not sure if they were left over from breakfast, they were not stale however. Be careful as the poolside bar puts all the food away about 5:45pm ish, so if you wanted to grab a last minute snack before it closed at 6pm, you often missed it. The evening meal I thought would be a bit of an event & quite dressy / smart particularly as the hotel dress code specified "men in long trousers", one of the nice things on holiday is dressing up for dinner and going out to a restaurant. Unfortunately, about half of the guests paid no attention to the dress code by wearing shorts and T-shirts making it all feel a bit scruffy and letting the hotel down with trying to maintain its 4* rating. The management paid no attention so they should either have these rules and ask guests to abide by them or don't list them at all. The onsite shop closes at 3pm for the rest of the day. I've given a 4 rating as the staff were plentiful and all absolutely lovely, genuine, happy and helpful people. I don't think I've stayed anywhere with such a nice group of colleagues. The mini club for the children was fun and the lady who ran it was very sweet. The chap who did morning aquaerobics was lively and organised a bit of footie for the children, all off the cuff. The waitresses were charming and always on hand, the self service meals were regularly stocked up. I would probably stay here again during a similar time of year and not high summer season.More
Good for a family holiday
I spent a week in this hotel in november 2016. We were six adults travelling from Denmark. We had a room on the fourth floor, and because the hotel is so strangely built we had to take 3 elevators and walk some steps from one elevator to the next one to get to our room, it was a whole ceremony just getting up there (not fun if you forgot something in your room). Food and drinks were good, there was always something to eat and drink, no matter what time it was. The hotel had regular trips to the beach and the next town, Puerto Mogan. But if it filled up, then it was just tough luck for you and you had to walk or take a taxi. And you only got a seat if you had been standing outside for a while waiting for the bus to arrive. Staff was very helpful at the hotel and our rooms were cleaned every day, no complain there. The view from our rooms was amazing, don't know how many pictures we took from our balcony, there was aaalot. I would not recommend this hotel for handicapped people nor those having trouble walking.More
Room....4th block.....4th floor...right at the top, wonderful view....A bit of a trek to your room, if you are not fit, but we are 65+ and found it ok, once you found out the short cuts. We had to catch 4 lifts, no problems......Could not find any faults for the price....Staff were great..All of them..Always helpful....Drinks like all AL hotels....The Beach Bar was great, there was a bus to the beach......Food was ok...Liked the way they took you to a table, so you did not have to walk around looking for an empty table, they changed the table cloth after every guess. Best dinning room service, I have seen....Better then some more Expensive hotels we have been too......This is the second Princess group hotel we have been too, and the Service was the same. We would go back, but to a drifferent Princess hotel, as now I know we can expect the same great service....Rooms Clean, Hotel clean, Staff great. We were there on March 13 for 10 nights, in Room 4417, and had a wonderful time...Thank you Princess group.More
5 star view. Rooms very Nice. Food ok.
Parking Spots for rental car unfortunately not at all enough available. Wi-fi you Can forget...terrible. View outstanding ! little tricky to Go to room on IF you have highest block. Staff is very friendly.More
Great Holiday - Hotel needs to modernise
Get this from the outset - It was an amazing two weeks we had at this hotel. DO NOT BELIEVE THE NEGATIVE REVIEWS. We are a family of five. Two adults and 3 kids age 14,11 and 8. we travelled with friends ( a family of three) over Easter. We booked flights with Thomson and the holiday got off to a great start as they upgraded the plane so we had in flight entertainment. The flight was smooth had no issues. Once we got to Gran Canaria (GC) we were met by our SunTransfer rep which again I had pre booked online prior to leaving the UK for our transfer to Taurito. It cost us 132 Euros return which I didn't think was too bad. We arrived at Taurito and check in was smooth. If you book All Inclusive (which we did) you are issued with a wrist band for the duration of your stay. Staff at reception were helpful and spoke English and on the whole I was really satisfied with the service we received from them over the stay from booking taxis to printing off urgent emails etc. Well done! We had booked an apartment suite which is just above the pool and provides stunning views along the rugged spectacular bay of Taurito and Mogan. It was spotlessly clean and for the duration of our stay our cleaner was fantastic. Very friendly despite her limited English but VERY thorough and so grateful when we tipped her at the end of our stay. One of my concerns having red the reviews on this hotel was the quality of the food. We really couldn't understand what the problem was. Many people were saying that there was not enough choice - Really ?? There was so much choice and in 14 days I didn't have the same meal twice. Admittedly some of the food was a bit bland (the lasagne was tasteless) but if that is all I can find fault then really it goes without saying that the rest of the food was superb. Ample fresh fruit every day, choice of hot or cold, fish or meat, 2 new soups, massive sweet buffet. Well Done!. The Pool was busy at times but cleaned everyday and yes I do advise you reserve your lounger. The pool bar was great and staff uber friendly. However I do find it strange that some people come on holiday and prop themselves at the bar from 10am..... yes on the lash at 10am....... until 6pm. Pleases and thank yous go a long way with the staff. I can't believe the rudeness of some guests who stand there and gruffly shout "2 beers" and expect a 1st class response. They are probably some of the moaners on here. One of the great things about this hotel is the bus transfer to the beach where there is a beach club which means you can enjoy your All Inclusive status whilst on the beach. The buses leave from the front of the hotel about 5 times a day and there is a return shuttle that leaves from the Princess hotel situated on the beach. The staff at The Beach Club were brilliant - really friendly and quick service. You can order Pizza, toasties, salads and other snacks for free as well as drinks. This is a really good service and the day we spent in Mogan (the next bay) proved a bit expensive with snacks and drinks for all the family. One day we went to the water park in Taurito. This was 17 Euros for an Adult and 5 Euros for kids. The kiosk attendant tried to over charge but my wife spotted the scam and put him right in his place. Just be careful to add up the cost - we felt that despite the relatively small overcharge it was something he did frequently. You can leave the Water Park and we did this to visit the Beach Club to use the free bar and food for our lunch rather than pay the water park prices for food and drink. The hotel is rated 4* and I think however on the balance it will need to improve in the following areas to keep that standard as peoples expectations are raised by other places they go to. I suppose - WILL I RETURN TO THIS HOTEL? ANSWER No 1/ ENTERTAINMENT - This was on the whole awful. Now I admit I am a West End aficionado and expect amazing shows but on occasions the acts on offer were so bad it was funny. Get some better acts in. 2/ WIFI - This is 2017 and to have wifi only available in the reception area is awful. Everyone today relies on the internet and you have to modernise you should have wifi available in the rooms. I had to upload a very important file during my stay which was 75mb and I had to sit in reception for 2 hours for it to complete. In todays modern way this is unacceptable and one of the main reasons I will not be returning to this hotel. Our kids, when they had had enough of the pool, wanted to do other things found it very frustrating not to be able to get on their ipads 3/ Very poor TV. The TV 's in the room a sub standard and very old and the picture quality appalling. Not enough channels and really not worth having them in the room for all the use they are. 4/ TIRED LOOKING - The hotel on the whole needs a bit of a make over. Paint is peeling in places and tiles are cracked and loose. Like I say - on the whole the complaints I write about did not distract from an amazing 2 weeks holiday and the service we received from the friendly and competent staff.More
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Items marked with * incur extra charges which are payable locally