This hotel is in the heart of Playa del Ingles, offers up a great pool scene and throws in easy access to the beach.
The IFA Catarina is right in the middle of Playa del Ingles, sheltered from the hustle and bustle of town by its peaceful subtropical gardens.
There are 2 pools in the hotel grounds, and Playa del Ingles beach is a 5-minute ride away on the hotel’s free shuttle bus. Or, if you feel like walking, it’s a 15-minute stroll.
TripAdvisor Traveller Rating
Based On 1030 reviews
- Official Rating
All Inclusive - Here's what you get
Selected locally produced alcoholic and non-alcoholic drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
With pool and beach towels at extra charge.
The hotel-run kids' club has games and sports to keep them busy.
Mixing cocktails with entertainment - seasonal.
Rooms ► View all
Twin room sleeps up to 4, with twin beds and a sofa-bed - can be sold as a single. With air-conditioning in the summer and satellite TV with some channels at a charge.
twin room with garden view
Twin room with garden view sleeps up to 3, with twin beds and a sofa-bed. With air-conditioning in the summer and satellite TV with some channels at a charge.
TripAdvisor Traveller Reviews Show more reviews »
A great hotel
I will keep this brief. The location is excellent for the dunes that lead to the beach but also the livelier areas. The hotel is clean, well kept and the food varied, well presented and good quality. I have nothing negative to say and would definitely return. The point I really want to make is about the staff. Often reviewers criticise rude staff in hotels but at the Catarina not only are they polite but they are super polite. Either they choose their staff well or have an excellent customer care training programme. Great staff can make a good holiday an excellent holiday and I can't understand why more hotels do not invest in good customer care. Well done to the Catarina and all who work there.More
A very pleasant break from the cold north
I would recommend this hotel to anyone going to Playa Del Ingles in a heartbeat! Service, location and activities are all top notch! I will definitely return to this hotel one day! Close proximity to the dunes that just awaits your arrival in the morning with an amazing view of the sun coming up from the deep ocean. I spent my week with all-inclusive and I sure made up for the price of the service quickly! You can practically get food/drinks all day with different kinds of services throughout the day! And the quality of food/drinks/beverages was great! The staff and the Animation team (in charge of the daily activities) were so kind and welcoming from the moment I stepped in the door! I have nothing but one negative experience from the hotel and that was the somewhat long line and a lot of waiting just to simply ask a question in the reception. But I honestly don't think that really counts to my overall experience. First time traveling alone was a bit scary at first glance, but IFA Catarina made it a whole lot more fun! Would rate it 12/10 if I could! More
Superb Reception Service
We stayed just one night but were impressed. We had to check out of Timeshare accommodation by 10..00 on the 8th February - though our departure flight was not until 17.15 on the 9th. The weather forecast was poor so we needed a room from 10.00 on day one until 17.00 on day 2 - meaning early check in and late check out. Having explained our - non standard - needs at reception - we were 100% accommodated at a very fair price which included Dinner on day one as well as breakfast and lunch on day 2. We wish to record our thanks and express our appreciation for the superb service that was afforded us by Francisco and Isabella.More
Jeff B, Ambleside, United Kingdom
Read a lot of reviews before we spent a week (26 January to 2 February) at this hotel. The location is perfect for those who enjoy a decent walk to the Centre of Playa del Inglis or across the dunes to Maspalomas. All the staff are exceptionally good and you do get 4 star service. The food is very good and the rooms are spacious and clean. Entertainment is not so good. As others have mentioned there are a few nonsenses when it comes to enjoying a drink. The inside bar is really comfortable but it closes at 10.00pm sharp! even on the one night when there was entertainment in this bar it closed 30 minutes before the entertainment finished. You can go to poolside bar and enjoy a drink until 11.00pm (can be much much cooler though so take a jumper) but you do feel resentful having to leave a comfortable lounge area late in the evening. So if you like to enjoy a late drink (after all you are on holiday), then you will have to go to one of the bars away from the hotel. This should be an easy issue for management to resolve. Overall a 3 star experience.More
Kieron1954, Wales, United Kingdom
we could only fault this hotel on one issue ,we found this hotel very clean could not fault anything about the food the rooms were cleaned every day ,fresh towels staff apart from one were polite and helpful the hotel was in a good area, lovely garden areas to sunbathe away from the pools snacks plentiful ,drinks enjoyable,our only gripe is the entertainment you were expected to sit around the pool bar ,we are pensioners one who has heart problems and feels the cold the drinks stoped at ten in the lounge bar so if you were all inclusive you were made to go outside to the pool bar if you wanted any more or settle for a early night which we did it was cold of a night not many comeing and going with out coats .my husband took poorly on the 4th day of our fourthnightly stay I cannot thank Craig the Thomson rep at the hotel enough,for his quick response ,and help thankyou again Craig you were there for us it being the first time we had ever been to playa de ingles and thankyou ifa catrina staff.More
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Please note this is a non-smoking hotel. Smoking is not permitted in any areas or grounds, including balconies in rooms.
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