This hotel has a couple of pools and 4 restaurants, as well as a sandy beach on the doorstep.
Location-wise, this hotel has everything covered. For starters, a sandy beach is just out the back. Then there’s the town centre, which is 15 minutes’ walk away. And buses stop outside on their way to Ibiza Town.
Two pools – 1 for adults only – and Balinese beds on the lawn make up the pool scene. Dining-wise, there’s a quartet of restaurants including a buffet place that looks out onto a nature reserve, and a smart Italian à la carte.
TripAdvisor Traveller Rating
Based On 921 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board meals served in 4 restaurants - buffet, à la carte and snack bar. Snacks at the Portofino restaurant 12.00-16.00. Ice-cream 10.00-18.00.
Local alcoholic and select international drinks, house wine, soft drinks, tea and coffee 10.00-24.00. Tea, coffee and biscuits 16.00-17.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main outdoor pool
The main pool comes complete with Balinese day beds, pool towels and sun terraces. The pool is 2 metres deep across its whole area, and has a kids' area attached.
Offering a range of treatments for adults only.
Daytime activity programme
Darts, volleyball, football, archery and table tennis are just a pinch of what the entertainment team have to offer.
TripAdvisor Reviews Show more reviews »
Great experience and warm service
All of our three families enjoyed this trip very much and we loved the activities and food here! The beach is fantastic and the towels are clean. The maids changed all the sheets everyday. The food are various and suitable for all the age ranges. The girls love the Japanese restaurant and we had great experience in Brazilin restaurant. Edwin is the girls favorite waiter. He could simulate the voice of birds and surprise the girls every time !!! The shows are fantastic the drinks are fabulous! We'll definitely come back next time! Kerlyn is very talented in languages and he helped me to make this comment ^_^More
Enjoyable Stay, Fabulous Food
We stayed here at the end of October and it was certainly quiet. Loads of space around the pool and you never felt over crowded in the restaurants and bars. The hotel is very close to the airport but this didn't bother us and the noise wasn't too bad, never noticed it in the room. The rooms are clean and there was a lot of space to unpack. The maids did an excellent job keeping the room tidy and the room was always done by 2pm. We were in block 2 overlooking the lagoon so we could see the flamingos feeding and enjoy the sunset. Upper rooms are better for the view. There are bottles of water in the fridge and you can stock up with more from the lobby bar. My only complaint is that the beds are quite hard (only my opinion) and the bedding and towels are a little old. The food was excellent, no complains at all. Lots of choice, even for fussy eaters. We tried both al la carte restaurants which were both very impressive and had helpful, friendly staff. The buffet restaurant was spacious and had a great salad bar as well as plenty hot dishes to pick. The desserts were lush. Some of the best food I have had in an all inclusive. Drinks were excellent, a good choice of wines, beers and cocktails. The lobby bar is open from 10am every day until late. The hotel is on the beach but you have to pay extra if you want a beach bed. The beach is nice but very quiet at this time of year. We didn't try the beach side restaurant so can't comment on it. There are two big pools, both with sections for children to play in. The pools were kept clean, but I didn't dare have a dip as it was a little chilly in the water. I'm sure they are fabulous in the summer. You can get pool towels from a little hut outside and opposite the main reception. Overall the staff were all very friendly and helpful. The animation team were approachable and happy to leave you in peace if you didn't want to join the with activities. I would definitely recommend this hotel for families and would seriously consider coming back in the summer.More
Pink_Goddess, Cheshire, England
Another Ok Place - But Not 5*
To be fair this was a nice place with nice people around and a welcome break. I am almost always disappointed with how the hotel "star" system works and particularly with how it is applied in Spain. One day I will try and work out who to complain to, meanwhile here we go again: this is a fair 4 star but not a 5 star hotel if you have been to proper 5 star hotels before. The good points are heavily covered in the "5 star" reviews on here so I won't elaborate but being so close to the airport was a plus for us, also being close to Ibiza town. Generally the hotel is well run and the rooms ok and it is clean and tidy as you would expect (forgetting 5 star). There are some sloppy management items that are quite easy to resolve; who knows whether they will of course. The first problem was the pumping heavy acid-house music in our room from 11.30am to around 1pm (an aqua aerobics class apparently, by the pool). Not even slightly dimmed by closing all the doors. There is just no need for this and it is easy to sort out. Noting the guests' ages at check-in would help determine whether 55 year olds should be housed over the stupid pumping "music" or somewhere more quiet. An efficient room change sorted it but had we arrived after the aerobics session we would not have known and an inconvenient room change half way through the following day would have been needed. Once over the quiet lake area all was fine. Although the (very loud) mowing of the lawns at 2.30pm (with lunch till 3pm) was annoying and another sloppy management item easily resolved. The main buffet restaurant was good albeit not great but far better than our meals in the two "posh" restaurants, one Tex-Mex and one Mediterranean (I think, though who knows - we wondered if they came out of the same kitchen). Very disappointing if you know your food. Biggest problem though was what was or wasn't included in the AI package for drinks. Basically you were presented with a huge drinks menu with pages and pages of for example wines, very few of which were marked as AI. Worse still was that of the maybe three AI wines only one was ever available so the flamboyant huge wine menu presentation was a complete waste of time, they may as well have just served it! In conclusion if this hotel focussed better on managing and delivering a good 4 star then we would probably have had no problems with it and enjoyed it for what it is.More
Nicholas M, Nottingham
Myself and my partner had a wonderful time at the resort and found all the staff excellent especially the reception staff (Angeles specifically) for helping us when we needed to change room. The food was of good quality and the 2 theme restaurants were good but we had differing experiences in both. The 1st visit to the Mexican we felt incredibly rushed even though there was no body else waiting to come in, the 2nd visit was a lot better and a lot more relaxed. The 1st visit to the italian was really good and we were so looking forward to a 2nd visit - however they must have changed the chef for that visit as the food was poor and the portions were measely so much so that when the mains arrived we left them as the quality was really bad - thankfully we could go to the buffet restaurant for some pudding!More
ElGriff1979, Shrewsbury, United Kingdom
We arrived on 25th Oct and were surprised to find the hotel very quiet. It filled up a little over the first 2 -3 days but then emptied again as the end of season approached. It was difficult to imagine what the resort/hotel would be like in the height of the summer. This was exactly what we had hoped for, but being half term in England still expected it to be full of families during this week. Our only complaint was the check in on day one. We had an early flight and arrived at the hotel at 10am, so we did not expect to get allocated a room for some time. The reception desk was extremely helpful and offered us a room to change in and cards to obtain pool towels, so our holiday was underway. However we were told to return at 1.30 to book into the room. In fact we left it until 2pm only to be told that the room was still not ready, and would not be until 3pm. Again this would not have bothered us too much, but it was annoying that a very clear sign was placed in front of us saying "check in 2pm". Once we did get into our room at 3pm the holiday went very well. Most other hotels in the area had already shut, the beach was quiet. There were a couple of conferences being held at the hotel, one with hundreds of participants, but it didn't impact on our holiday. The beach restaurant was shut one day because of it. Food and drink were excellent, cleanliness spot on, service efficient (but it was very quiet, so no excuse). Only a couple of staff took the trouble to engage in any conversation, but most served us with a smile. It was lovely to sit outside for breakfast looking at flamingos and for dinner in the warm fresh air. Crisp/ nut snacks were available in the reception bar and were very popular throughout the day and evening. The Mediterranean and Tex Mex restaurants were open alternate nights, which was a little annoying as the Tex Mex was by far the most popular. But these made a nice change to the self service restaurant which we only ate in twice in the evenings during our week. The pool was very cold, there were never more than half a dozen people in the quiet one which we sat around every day, never a problem getting a sun bed. The sun beds were the most comfortable ones we have experienced in any all inclusive holiday. The pool was pleasant once you managed to brave the cold "getting in" process. It wasn't made very clear that the hotel guests had a free 90 minute session in the Spa. Luckily I saw a review on here referring to it and went in to find out. It was a lovely area with Jacuzzi, steam room, sauna, lots of jet sprays and very peaceful as you would expect. We thoroughly enjoyed the session though the pool is not large enough to have a good swim in. We booked a private transfer to and from the airport as we were only there for a week and didn't want any unnecessary delays. This worked very well but the travelling time really is very short, no more than 10 mins,, as the airport can be seen from the hotel. We enjoy seeing the planes going over, but if you don't like it, don't stay here!! We used the free wifi and received an excellent internet service, but this could have been better due to the fact the hotel was not full. We were not very interested in the entertainment, we wanted a quiet week, but it certainly appeared that the staff worked hard to provide something for everyone. Thank you to everyone at the hotel for making our holiday one to remember!!More
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