This hotel has a mega-sized pool and 4 restaurants, as well as a sandy beach on the doorstep.
Location-wise, this hotel has everything covered. For starters, a sandy beach is just out the back. Then there’s the town centre, which is 15 minutes’ walk away. And buses stop outside on their way to Ibiza Town.
Two pools – 1 supersized – and Balinese beds on the lawn make up the pool scene. Dining-wise, there’s a quartet of restaurants including a buffet place that looks out onto a nature reserve, and a smart Italian à la carte.
Based on 842 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board meals served in 4 restaurants - buffet, à la carte and snack bar. Snacks at the Portofino restaurant 12.00-16.00. Ice-cream 10.00-18.00.
Local alcoholic and select international drinks, house wine, soft drinks, tea and coffee 10.00-24.00. Tea, coffee and biscuits 16.00-17.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main outdoor pool
An incredible pool that spreads out over half an acre with Balinese day beds, pool towels and sun terraces. The pool is 2 metres deep across its whole area, and has a kids' area attached.
Offering a range of treatments for adults only.
Daytime activity programme
Darts, volleyball, football, archery and table tennis are just a pinch of what the entertainment team have to offer.
TripAdvisor Reviews Show more reviews »
could do better
as with other holiday makers on arrival at the hotel at 10.30am we were told we could not check in until 2pm.. not a great start. we were given our room and I must say it was spacious and clean. we were given a room which overlooked the lake of the attached nature reserve and avoided all the noise from the pool area, if you require a quiet room 2201- 2219 are the rooms to have. We found the majority of staff cheerful and friendly, however some especially at breakfast and lunch were miserable and when taking away the dishes wouldn't even acknowledge a thank you. if you are a beach person beware.. the beach is lovely and clean but has nothing to do with the hotel and they charge 9euros per bed and parasol.. so 27 euros per day can take a good chunk out of your spendies. the food is of a fairly good quality and varied however it did seem that burger and chjps were on offer at most meals. the towel and water situation was strange. the towels were only available from the tennis court area 100yds across from the front of the hotel and you can only get water from the lobby bar, surely a more central place could be found. On the whole it was it was a fairly pleasant holiday but where Thomson got 5 stars for this is beyond me, however this is just our opinionMore
tom m, Newcastle upon Tyne, United Kingdom
Half and half...not what we were expecting..
This was my first holiday with my boyfriend, and after contantly checking the website (stating a 5*) and trip advisor, we could not wait to arrive in out bliss hotel and spend the week together. However, we arrived early on a friday morning, arriving at the hotel about 1030am, although we were greeted with a warm welcome, we were told we couldn't check in till 2 o'clock. I know this is understandable as they have to clean rooms etc, however as they knew new guests were arriving at this time, I wouldv'e thought they could've arranged something. So therefore we had to hang around, in the clothes we travelled in for almost 4 hours, meaning we couldn't relax and enjoy our first full day. The swimming pools were over crowded, with cheap sun loungers and old used cups all over the pool side. In addition, there was constant loud, chart music played from about 9 in the morning till the evening. This made lying by the pool a chore. The windows are too thin, so take ear plugs! waking up to blasting Pitbull music on my holiday wasn't quite ideal. The furniture on the balcony was cheap and tacky...not 5* The Buffet restaurant was okay, a little repetitive and lacked choice..it's the same spread over night and lunch. The room was large, dull and slightly dated but, it was clean and comfy. In addition, in the Italian A la Carte restaurant everything was perfect great service, great food...until we had to wait 40 minutes for our dessert.. yet it still didn't come so we decided to leave. Finally my last bad point, on our final night we think i got spiked as i began hallucinating. As i was terrified, my boyfriend and I had to stay in the lobby all night (only place i felt safe). During this period of stay, i asked the receptionist if i could get a warm drink to make me sleepy, he said it isn't possible as everything is closed..however as i turned round to walk away, his colleague was carrying two drinks for himself and the other...why i could't have had a drink i dont know? but it upset me the fact they had seen me sitting there all night. However, the Spa was the best part of our holiday. Although it costs 20€ to get in, 100% WORTH IT! absolutely bliss and perfect quiet place to sunbathe! The finally, the bar staff on the outside pool bar were amazing! I wouldn't say I won't reccomend it, however I wouldn't returnMore
Hannah P, Oswestry, United Kingdom
great but some things to approve
I spent a week with 2 young children in grand palladium. overall very good. positive points : friendly staff, very clean hotel. great swimming pool for young children. you don't find that so much elsewhere. Also the à la carte restaurants were very good. the proximity of the beach. the proximity of the airport. and really the noise of the airplanes is not so bad. you can have babysitter-service (20€/hour). be aware : from 6 months and older. there's a shop where you also can buy babyfood and babywater (Evian). Negative points : you can pay for premium internet. (30 € for 1 week), but it works slower than the free internet. So don't take it. the rooms could use a refurbishing touch. older furniture. (bathroom ok). you have to pay if you want to have chairs on the beach with umbrella. (2 chairs+1 umbrella = 21€) I really don't understand. The buffet in the main restaurant : after 3 days you have seen it. Conclusion : I would go back. certainly with young children.More
gillesq1, Kortrijk, Belgium
Great hotel, hard to find fault!
You really could not find fault with the hotel. Friendly, helpful staff. The hotel was spotless, which was impressive for a large hotel. Great choice of fresh good quality food and a good selection of drinks and snacks, we ate in the Mediterranean or Mexican restaurants most evenings and they were both really good. Plenty for the children to do and I must mention Sofia in the Mini Club as she was great! I think for an all inclusive hotel this place really does tick all the boxes. Would definitely recommend to family and friends and am already looking to book again for next year. More
Nice enough but not worthy of 5 star status
After reading reviews and the information provided, we expected far more from the hotel. Upon arrival, we were asked if we would like a sea view. I am unsure if this is standard procedure, but this was seen as an upgrade and we were asked to pay a further 210 euros, which we did because we wanted a sea view, There is a beach in front of the hotel which you are charged 21 euros per day for two sun beds and a parasol, which seems a little expensive and the fact that the chap taking the money on the beach was seen frequently walking around the hotel grounds suggested that there was a link between the hotel and the sun bed hire on the beach. This is not what you would expect from an all inclusive. Within our room, there was a mini bar fridge which was never filled up after the first day and no milk supplied with the coffee and tea facilities, Our balcony was shared with the adjoining room, other than a plant pot providing a divide ( room 5205 ). All in all the hotel was nice, as was the food but we were left feeling a little disappointed with the hotel.,More
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