This hotel has a couple of pools and 4 restaurants, as well as a sandy beach on the doorstep.
Location-wise, this hotel has everything covered. For starters, a sandy beach is just out the back. Then there’s the town centre, which is 15 minutes’ walk away. And buses stop outside on their way to Ibiza Town.
Two pools – 1 for adults only – and Balinese beds on the lawn make up the pool scene. Dining-wise, there’s a quartet of restaurants including a buffet place that looks out onto a nature reserve, and a smart Italian à la carte.
TripAdvisor Traveller Rating
Based On 1266 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board meals served in 4 restaurants - buffet, à la carte and snack bar. Snacks at the Portofino restaurant 12.00-16.00. Ice-cream 10.00-18.00.
Local alcoholic and select international drinks, house wine, soft drinks, tea and coffee 10.00-24.00. Tea, coffee and biscuits 16.00-17.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main outdoor pool
The main pool comes complete with Balinese day beds, pool towels and sun terraces. The pool is 2 metres deep across its whole area, and has a kids' area attached.
Offering a range of treatments for adults only.
Daytime activity programme
Darts, volleyball, football, archery and table tennis are just a pinch of what the entertainment team have to offer.
TripAdvisor Traveller Reviews Show more reviews »
We stayed at this hotel for 11 nights from the 26th September till the 7th October. I would if possible have give this hotel three and a half stars. I will start with the good points. The food was excellent and of good quality. some nights were outstanding. the Portofino restaurant was also excellent. We did not care for the Italian and did not try the Mexican. All the staff were superb, very courteous and helpful, outstanding waiting staff in the bar was Christina and Ricardo. A big shout to Harry for organising the rugby on their television. Location is great, minutes from the airport and the noise of planes taking off or landing really is not a problem. No need to reserve pool chairs, plenty for all. Room was adequate and the bathroom though small was excellent, best hairdryer I have ever had in a hotel. The guest relations team are very helpful, thank you Carlos and Emilie. Now the not so good. Reception was dire to say the least. Check in was a nightmare, eventually got our room at 2.45. Checking out was the same, leave plenty of time as reception are never in a hurry to do anything. The worst thing about the hotel for us was the very very loud music for the first week of our holiday, there was a large group of guests staying at the hotel from a fitness club and they took over the hotel,exercising outdoors to loud thumping music from dawn till dusk, no part of the hotel escaped, sometimes three classes going at the same time! Anywhere they could plug in a ghetto blaster they held a class, posturing and whooping. Not a peaceful experience and I was not the only guest complaining. The round pool was quite dirty with broken mosaic tiles in the pool and surrounds were never swept, sweets straws and the usual rubbish people leave behind, rarely picked up. On our last day they decided to clean the algae that had collected round the tide of the pool, this was funny, out came a grinder [noisy] and there was white dust everywhere, one chap got covered in the dust and boy was he angry. three weeks to closing so why now? No dress code in the hotel at all which was a shame, you could sit in the evening all dolled up and the guy next to you would be sitting in a vest, even in the dining room. Don't upgrade to the hotel WiFi, they charge 30 euros a week and it is no better than the dire WiFi that they offer normally. the white Island hotel has a better connection. Mosquitos are in abundance, take lots of repellent. No English channels on the television. When it rains [and it does] there is little to do. There appeared to be no management walking round inspecting the running of the hotel, their presence was felt by their absence. We enjoyed our holiday but some days it felt like an endurance test. If you are young and like loud music and whooping along to it this hotel is for you. Dollar for dollar there is better to be had.More
After years of cruising 7 days in this 3 star hotel were back to Cruising..
There are flaws in this hotel . For instance no dress code so forget about 5 star excellence. Wear what you want at any time. The bedrooms have no wardrobe but are fitted with a metal bar hanging on the outside. For 7 days I lay in bed looking at what I had packed the week before. It was awful and not what I expected. All our clothes faced us as we lay in bed. Outside the bedroom the carpet was dirty and was never hoovered. When the rains came so came the smell of sewerage,apparently the sewers cannot cope. On reflection we hated it and was glad to get back to England'. My original report reported some mistruths on the expectation of reimbursement. I still await thisMore
Maxzero684, Warwick, United Kingdom
Absolutely loved it
We stayed here in the first week of October and would definitely return. We are a party of 3 - 2 adults and a child (4). The hotel was well situated 5 mins from the beach and about 15 mins from Playa D'en Bossa centre. We paid around 12 euros for a taxi from the airport. My little boy loved the kids club and especially loved Ainhoa who works there. The staff at the kids club and running the mini disco at night do a wonderful job, I can't praise them highly enough. I used the gym and found it small but perfect for my needs - cardio on the cross trainer, running machine and bikes. It also contained some free weights and resistance machines. There were lots of fitness activities on during the day. The food was amazing and we enjoyed the cava included in the AI most nights. All in all a perfect break and we can't wait to come back.More
We visited this hotel for one week late September early October & we'll definitely be returning. No need for transfers either just jump in a taxi 13 euros. The hotel is lovely & you never have to leave with the 5 restaurants, 5 pools, 2 beach entries & plenty of lovely grounds which is lucky really as we found the resort of playa den bossa abit flithy in places. We had a room with a king sized bed & it had a hair dryer, iron & board & free safe. Be prepared for mosquito bites though as its next to a nature reserve & there's plenty of them. I don't usually get bitten but most nights they had a good bite at my legs even though we had the plug ins in our room & kept the patio door shut & used the AC at all times. As I take abit longer than my partner to get ready he likes to chill with the tv but that's not an option here as the only English Channel is BBC world news which repeats a lot!! We found the White Island pool the best as it had a dj that played chilled out tunes & it had the best wifi reception & the buffet restaurant seemed nicer over there too. We went to the Mediterranean & Italian restaurant & found you need to have all 4 courses to feel fed as its very small portions, I had 4 courses & I have a small appetite so my other half still felt hungry when we left & wanted to pop back into the buffet restaurant! We adhered to the dress code for the restaurants which was trousers & closed shoes for the men but we saw several people eating in there that weren't wearing the exact dress code so I don't know how strict they are with it. We watched the entertainment in the outdoor theatre most evenings & it was good apart from one act that did Amy Winehouse & the entertainment staff during the day were great & we did rifle shooting or archery most afternoons. The bus stops right outside & it's definitely worth a visit to Ibiza town in the evening as its really lovely in the harbour, castle & entertainers & bars. More
Ace. You will not regret this place.we had a junior suite obviously... It's that good we have booked for next year. . Raving is only a stones throw away.. lucky lucky men in every corner.. lovely food all day long..as much drink as u can possibly drink. Bar service brilliant . brilliant house keeping .. fridge in room a little warm. what more can .. cannot wait until next year. . Why no twitter account ?More
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