This hotel has a couple of pools and 4 restaurants, as well as a sandy beach on the doorstep.
Location-wise, this hotel has everything covered. For starters, a sandy beach is just out the back. Then there’s the town centre, which is 15 minutes’ walk away. And buses stop outside on their way to Ibiza Town.
Two pools – 1 for adults only – and Balinese beds on the lawn make up the pool scene. Dining-wise, there’s a quartet of restaurants including a buffet place that looks out onto a nature reserve, and a smart Italian à la carte.
TripAdvisor Traveller Rating
Based On 948 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board meals served in 4 restaurants - buffet, à la carte and snack bar. Snacks at the Portofino restaurant 12.00-16.00. Ice-cream 10.00-18.00.
Local alcoholic and select international drinks, house wine, soft drinks, tea and coffee 10.00-24.00. Tea, coffee and biscuits 16.00-17.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main outdoor pool
The main pool comes complete with Balinese day beds, pool towels and sun terraces. The pool is 2 metres deep across its whole area, and has a kids' area attached.
Offering a range of treatments for adults only.
Daytime activity programme
Darts, volleyball, football, archery and table tennis are just a pinch of what the entertainment team have to offer.
TripAdvisor Traveller Reviews Show more reviews »
Great All Round Hotel
Just returned from staying a week at the Grand Palladium Palace Ibiza Resort & Spa with my Girlfriend, so obviously my review will be more geared to the couples out there. As always my reviews are subjective, and I try to give as much context as possible. Checkin was swift and done within 5 mins. All staff are really friendly. I read previous reviews that this was the case and can 100% vouch for it. The Food was fresh and I think enough variety, given that the hotel cliental is multinational, you are never going to satisfy all tastes, however alot of effort was made with regards to presentation, and if you are someone that like indulging then you are good to go. The beach is OK. Walked along it once, but as we had hired a car, we spent the week exploring the island and Ibiza has an abundance of nicer beaches. Rooms were well equipped, and clean and in good order. My only criticism is that sound proofing isn't great, and the doors don't have any antislam mechanism so due to inconsiderate guests, you might be disturbed on an eve. An option is perhaps ask for a room in the quieter area of the hotel. There are 3 large pools with plenty of sound lounges and other lazing furniture, so you should be able to find a spot to soak up some rays. Overall I was impressed with the Ambience and service and facilities of the Hotel. I hope they continue with this, as I would like to return at some point in the future, and have recommended it to my bro, who has 4 young kids, and it looks to also be a good place for families. One final point is that I have gone before the real season starts, so potentially the place could be alot busier.More
Ajtrader, Worthing, United Kingdom
Flew in from another part of Spain to meet friends. Our check-in was smooth and the hotel porter can't remember his name was very helpful in explaining all about the facilities for the hotel and the sister resort White Island. I understand that the check in for some people had been a nightmare and that rooms were not ready but this was not the case with us. On first appearance the room seemed ok (4027) ground floor, looking out onto a patch of ground that had just been reseeded and full irrigation on, but it became apparent very quickly that the room was not aired and actually felt damp, as we were only staying for 6 day's we decided to put up with it. The bed was actually very comfy albeit feeling damp but the fact that the room was next to the stairs, you were woken up either very late into the night or early morning by people clomping on the steps, which could be cured by having carpeted stairs, again something you would expect from a 5* Standard hotel food in the main restaurant, live cooking but it still seemed very much like a canteen. There are 2 A la Carte restaurants on site, one Italian and a Tex Mex plus the Portofino Mediterranean restaurant, which in my opinion was the best out of the 3, however the service was so rushed, I hadn't finished my starter,, fork and bread still in hand and my plate was whisked away and the main course plonked in front of me !! There is a problem with the toilets at the Portofino as they flood and have a distinctive smell, don't know whether it's the drains or some weird air freshening system but whatever, it smells a bit and not particularly nice to see wet floors. 2 pools on this resort, and plenty of sunbeds but the pool between blocks 3 & 4 needs the edges scrubbing as there is a scum line around the edge of it, this is probably due to people not showering before entering the pool but it should be scrubbed clean, not what you would expect for a 5* !!! The pool bar is manned by 2 -3 staff and their standards of cleanliness is questionable, my friend actually witnessed one of them dip his cleaning cloth in the pool and wipe the sunbed tables down ! For a 5* hotel, I would have expected pool service but we didn't even get table service. The reception staff were very courteous and spoke a variety of languages, the entertainment was ok...All in all, not a 5*, but a very good 3*More
Not as good as it thinks it is
It's our third day at this hotel and although there is nothing really wrong we are left wondering why the hotel has a five star rating? Firstly if you travel with Thomson you arrive a 9am, but rooms are not available until 3pm! And once you get to your room it is quite basic and no better than any other lower rated hotel we have stayed at. The hotel is on the end of Ibiza airport runway so quite noisy at times! Food is the same everyday and nothing special, there is no translation on the food labels to help with your selection? We do not expect everything to be in English but some help would be nice in an âinternationalâ hotel. We have stayed in Ibiza before in a three star hotel which was just as good if not better, other hotel chains offer waiter service around the pool etc and make you feel pampered and relaxed. There is nothing here that makes you feel special and it is not worth the extra cost that an alleged 5 star incurred! If this hotel did not advertise itself as 5 star there would be no issue, it is not a bad place to be, but when you pay extra your expectations get higher and it does not meet them in any way!More
MA1CO1M, Gloucestershire, United Kingdom
Fantastic hotel & 5* staff
Brilliant hotel - fantastic service and facilities and great location. Extra amenities are well priced too. Rooms are good size with good balconies and pool views (3 of them and well maintained). Special mention for Carlos, Carmen and one other chap (Antonio?) at the guest services desk - these guys are brilliant ambassadors for the hotel brand, polite and go the extra mile and they all deserve recognition - they made the whole stay very pleasant - management please take note :-DMore
You've got to stay here...5* hotel & staff
First time in Ibiza only to find that the hotel was amazing, 5* hotel with 5* treatment from all staff. The food was brilliant, lots of choice, very fresh and the 2 on-site theme restaurants: Mexican & Italian. The Portofino restaurant was also just as good, right next to the beach. Thanks to the entertainment team, Julie, Laura, Martini and the little chap that I cant remember his name....sorry..you made our holiday :)) The room was just enough for the two of us, clean and the lovely maids changed the bedding and towels every day. Just one thing, dont get a taxi into Ibiza town as its very expensive.... 15 euros one way! A bus runs just outside the resort on the hour at 2 euros one way. A new hotel under the same group opened up the week we stayed.....called White Island.....right next door.... another 5* hotel with a kind of Laura Ashley theme to it........we had use of all their amenities too under all inclusive, so altogether 5 pools, more food......great lounge bar.... Will defo stay again......can't wait...... xxxxxMore
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