The food at this contemporary hotel comes highly recommended – as do its 2 pools and beachside setting.
Set in vast landscaped gardens just 20 metres from the beach, the buildings of this hotel are inspired by local artist, Cesar Manrique. The décor is cool and contemporary, and there’s a huge atrium-style lobby.
The hotel has 2 pools and an outstanding buffet restaurant. If you want to venture out, the harbour town of Puerto del Carmen is a 3-minute drive down the road.
TripAdvisor Traveller Rating
Based On 2213 reviews
- Official Rating
- Floors: 3 or 4
All Inclusive - Here's what you get
Buffet meals. Afternoon tea, coffee and cakes 15.00-17.00.
Select local and imported alcoholic and non-alcoholic drinks, as well as some liquors and cocktails 11.00-23.00. A larger range of liquors, cocktails and drinks may be purchased at a reduction if you show your All Inclusive card.
Sports and Activities
All are included except where indicated.
Facilities► View all
Outdoor activity pool
Pool games and activities take place here in this large, heated pool. Pool towels are provided with a deposit.
For breakfast, lunch and dinner with an early continental breakfast from 6am. Theme nights and cooking shows take place here throughout the week.
Running every night in the summer months and at least 3 nights a week in the winter.
Rooms ► View all
Twin rooms sleep up to three, with twin beds and an extra bed. Air-conditioning June to September.
twin room with garden view
Twin room with garden view sleeps 3 with twin beds and an extra bed. Air-conditioning June to September. Minibar and safety deposit box at a charge.
TripAdvisor Traveller Reviews Show more reviews »
A fabulous hotel!
We've recently spent a wonderful 11 nights at this fabulous hotel. The staff, led by the lovely Beate, were very friendly and efficient, and the range of food choices simply delicious - even for a coeliac like me! Yes, the sunbeds were something of a concern, but the hotel's policy of trying to meet everyone's needs seemed to work, and there was always someone around to ask for help if necessary. We were there at peak occupancy, and the efficiency of the entire staff was the best testament to their expertise. It ticked all the boxes; very clean throughout, helpful, friendly reception staff, great dining choices for each meal, friendly bar staff, a good choice of activities and evening entertainment. Speaking of which, an adult repossession of the dance floor was required after the evening entertainment finished, but we all enjoy a challenge don't we? We met numerous people of all nationalities who were on repeat visits, and I'm sure we'll be joining that "fan club"! Best wishes and thanks to everyone at the hotel.More
nickib599, Stamford, United Kingdom
4th time returned - but something not quite right.
Fourth time at this hotel, but feeling a little let down. The animation team were not as good as in previous times we have been at this hotel. The moving of the mini disco to the side room and not having it in the Berlingo bar is a mistake, as you had to sit with kids in mini disco and then try to get seats in Berlingo to watch evening show, but when mini disco had finished, Berlingo bar had pretty much filled up, leaving few seats. It was like musical chairs. There was nothing wrong with having the mini disco in Berlingo bar on the proper dance floor. Return it please. The kids area is still a little overcrowded, ie. The swing is perilously close to the fence and the other equipment. The climbing frames are on top of each other, if a child was to fall off one they would hit the other. There should be substantial gaps between. The see-saw had tyres buried into the sand, but this is were the kids would put their feet, as the see-saw came down it would hit the tyres were the kids feet were, trapping a couple of kids. The whole childrens area just needs a little more design consideration for safety. The sunbed situation on the whole is quite good plenty of them and a policing system which generally works. But people should not be allowed to move the sunbeds into areas which are not designed to house the beds. The area near the childrens pool has one line of sunbeds for a reason. So people can get passed with wheelchairs, prams, or play equipment for the hotel. But the main reason is so that people on the sunbeds near sandpit can see their children in the pool, and that access and egress is available also. God forbid if a child got into difficulty and the parent couldn't see or get to the the child quickly enough as there was another row of beds in an area that they shouldn't be. Cross hatching on floor to stop it happening, or police it properly and move them/people. Dress code for evening meal, this was a hotel that I used to think was classy, but this year people in shorts and t shirts for evening meal, come on! Get it together Los Jameos. July is not a time I would like to return, too many people - overcrowded. Clientele going down pan, turning it into Benidorm. Cleanliness not as good as before either, in rooms or by pool. Staff helpful, happy and hard working, food still excellent. But? You can do better Los Jameos. Sort it out. Could have been 5 times next year, but now not so sure?More
We arrived on 9th July and were welcomed by reception staff and glass of cava. Our room was comfortable and nice view. Meals were excellent and pool area very clean. The staff are the great and very helpful at all times. We stayed for 10 nights and entertainment was good too and enjoyed the piano bar where you could have a relaxing drink.More
clang186534, Glasgow, United Kingdom
Better than expected...
We visited this hotel in July 2015 for a week. Overall we enjoyed it here and it was better than expected. Thereâs not much to add to the great, articulate reviews and equally, thereâs not much to add to the negative reviews either. Our reception was not a great experience and our room was not ready for several hours. Other visits to reception were a bit lack-lustre too, leaving me with the impression that this department could be improved. Our room was quite spacious and clean. The only thing I didnât like much was the magnet door catches on the wardrobes. They were so noisy to open or close but thatâs about it. For 4* the rooms were well equipped et cetera. The safe was an extra charge per day. The good reviews mention the food, generally hard working and friendly staff and so on. I couldnât agree more. The salads were excellent and we did encounter some hard working staff. They do need a few more to clear up after guests, as this area was lacking, when staff were âall hands on deckâ trying to serve drinks and so on. Occasionally we had to wait to be served in the evening bar. On one occasion we got fed up and left, went to the piano bar and got served there instead. In the restaurant, it got busy but we always managed. The staff here were generally good but âman of the matchâ for us was Manuel Quijada. He deserves a special mention as he stood out as being so diligent and helpful. The negative reviews mention the sunbeds, kids running about in the evening and the dining areas being too busy at times. The sunbed situation was very much as described. Get up early and camp out to get a reasonable spot is the answer. If you canât beat them, join them! Not my idea of fun and I understand the frustration but get down just after 8am if you want to choose where you sit. Even then, youâll be getting the best of whatâs left! We were told that there would always be a bed made available if you ask but it's pretty crowded already, so limited where they might put you. Bear in mind it is peak season in July/August. There were a lot of kids there and they did run about a lot. The animation team did a good job looking after the children but still, many ran about causing annoyance at times. Of course, their parents took the attitude that it wasnât their problem and after all, theyâre on their holidays arenât they? Mmmâ¦ My advice would be to get there early. Get your sunbeds early, get to lunch at 1pm to beat the queues, get to dinner at 7pm to beat the queues and get into the evening bar just after 8pm to get a seat. Enough said? It worked for us. The evening entertainment was quite good, spoilt by kids running about, if you sat near the dance floor. Equally, other guest sitting in front of you and talking throughout, was an issue. The beach is pleasant enough for a change of scenery and there are a few short walks to places if you want. Be warned that some activities e.g. tennis, incur an extra charge. We used the car hire in reception and went for a day visiting a few attractions. The car was nearly new, clean and so on. Simple, straightforward and reasonable prices. Would we return? Yes, possibly, if the price was right and maybe a quieter time. We thought it was better than expected.More
merseyblue-1, Liverpool, United Kingdom
Perfect in every way
The best hotel I have stayed in, fantastic facilities, superb food including many vegetarian options and the most courteous and helpful staff. Even got a lovely birthday surprise from them.Everything you need is here with all the little touchesMore
eddieg991, Tralee, Ireland
Things To Do► View all
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