The food at this contemporary hotel comes highly recommended – as do its 2 pools and beachside setting.
Set in vast landscaped gardens just 20 metres from the beach, the buildings of this hotel are inspired by local artist, Cesar Manrique. The décor is cool and contemporary, and there’s a huge atrium-style lobby.
The hotel has 2 pools and an outstanding buffet restaurant. If you want to venture out, the harbour town of Puerto del Carmen is a 3-minute drive down the road.
Based on 1812 reviews
- Official Rating
- Floors: 3 or 4
All Inclusive - Here's what you get
Buffet meals. Afternoon tea, coffee and cakes 15.00-17.00.
Select local and imported alcoholic and non-alcoholic drinks 11.00-23.00. Liqueurs, cocktails & other drinks may be purchased at a reduction if you show your All Inclusive card.
Sports and Activities
All are included except where indicated.
Facilities► View all
Running every night in the summer months and at least 3 nights a week in the winter.
With cardio equipment, weights and aerobics classes, there's plenty to keep you in shape during your stay. Please note that the gym is for the use of adults only.
TripAdvisor Reviews Show more reviews »
Incredible quality of food and drink for an all inclusive
So there are spotlessly clean rooms and lovely pool and great service with wonderful kids club staff - but it the food and drink that sets this hotel apart from other all-inclusive deals - excellent quailty good variety More
What a lovely hotel the food was amazing and the hotel was really clean the staff so pleasant and helpful.. . . Only a few suggestions 1. They should be a adult only pool as the kids do seem to take over all of them 2. It would be for a maÃ®tre d at evening times to help you get a table instead of aimlessly walking around searching and 3. The evening entertainment should be more adult based instead of dj's and singers pampering to the young kids running round dancing.More
Rebecca2000view, Whitstable, England, United Kingdom
hotel was really clean , the staff fantastic , pablo was a star , food quality impressive , lucky enough to be there for 20th birthday of hotel great nights entertainment , happy enough with the children who were well behaved, treated really well from start to finish had a late flight not leaving hotel to 7 pm and was given a card which give us all inclusive till we left after checking out at 12 , there were rooms to get changed and have a shower before heading home will be backMore
mikeavx, antrim n ireland
3rd time and just as amazing
This was our 3rd vist in a 15 year period and the hotel staff (some of which have been there for 15 + years)and service was just as amazing,we celebrated our wedding anniversary while we were there they set up a table with flowers and gave us champagne.from the arrival to departure it was amazing our room was lovely and clean champagne and fruit on arrival ,and great food ,we were there while they celebrated there 20th birthday it was a lovely day .if I had a complaint it was that the pillows were too soft I mean put 3 together and I was still laying flat.we were all inclusive and we never waited for a drink as some reports had saidMore
Fab Relaxing Break
Just returned last week from a 7 night stay with friends.Overall what a fantastic break in a very nice hotel. However did not start smooth, we travelled and booked in a party of three couples. Prior to arrival one of our party E-Mailed to request that our rooms are allocated close together as we ask this request every year (this was the first time our request was not made).On arrival the gentleman on reception was very rude and seemed to have very little customer skills after we challenged him, After being told two rooms were close in 2030 and 33 and the other 4044 all upgraded C rooms which we paid extra for on booking. We asked why are they not together and replied we dont gaurantee. I replied we did make prior communication and was never told this is not possible especially as we booked for party of six originally. We then challenged with the words this is a class 4 star hotel isnt it, to which he replied that makes no difference. Very poor and no empathy shown. Now on to the review plus points a fantastic grand reception with lovely wooden staircases and balconies. Very colonial from the front with the WOW factor on entry, rooms clean fresh with all the expected extras. Food was probably the best we have had, every day fresh fish and meat cooked in front of you including 3 or 4 roast meats daily. Salads were fantastic, soups awesome and all our expectations exceeded on the food, down side was as a party of six we struggled getting a round table, its not fair when two, three and four people were allowed to sit at a table for six, just requires a bit of managing. Personally me and my wife were dissappointed not to recieve complimentary wine and champagne like my friends. Nice touch with a fabulous pond full of Koi carp, very different, and very well looked after gardens. Sun loungers issue unless you want to get up at 6am, guests got no care for others, however last couple of days a 90 minute programme was in place. (Idea maybe charge for loungers then they would not be reserved without authority). Was a bit dissapointed in all inclusive drinks stopping at 11pm, not that we are drinkers however we entered the bars after food at approx 9.30pm with only hour or so of drinks, especially when the entertainment goes on untill 12am. At one accasion we asked for a drink at 11.10pm only to be charged by a gentleman, then two woman guests followed and recieved drinks without signing for a drink, not good. We had the peasure of attended your Twentieth birthday celebration night, WOW very well planned and the hotel was decorated fab, entertainment great, birthday cakes, red carpet entry on grand staircase and lots of visible members of the management team. Only dissapointment was bar closed AI at 11pm and entertainment finished at 1am. could do with more bar staff it is differcult to get served. However fabulous hotel, very modern and clean with all our needs covered. We visit very nice hotels every year and feel that honest feedback helps for the future. This hotel is right up their with the best. I would recommend this hotel to anyone.More
M_MAway, Caerphilly County, United Kingdom
Things To Do► View all
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