The food at this contemporary hotel comes highly recommended – as do its 2 pools and beachside setting.
Set in vast landscaped gardens just 20 metres from the beach, the buildings of this hotel are inspired by local artist, Cesar Manrique. The décor is cool and contemporary, and there’s a huge atrium-style lobby.
The hotel has 2 pools and an outstanding buffet restaurant. If you want to venture out, the harbour town of Puerto del Carmen is a 3-minute drive down the road.
TripAdvisor Traveller Rating
Based On 2983 reviews
Buffet meals. Afternoon tea, coffee and cakes 15.00-17.00.
Select local and imported alcoholic and non-alcoholic drinks, as well as some liquors and cocktails 11.00-23.00. A larger range of liquors, cocktails and drinks may be purchased at a reduction if you show your All Inclusive card.
All are included except where indicated.
Pool games and activities take place here in this large, heated pool. Pool towels are provided with a deposit.
For breakfast, lunch and dinner with an early continental breakfast from 6am. Theme nights and cooking shows take place here throughout the week.
Running every night in the summer months and at least 3 nights a week in the winter.
This junior suite is a great place for a base from which to explore. There's air-conditioning available from June to September, plus there's Wi-Fi* available in your room. Outside you'll have views of the garden from your balcony. There's also facilities to make tea and coffee, satellite TV, a minibar* and safety deposit box*.
This bright and spacious family room sleeps up to 3 adults or 2 adults and 2 children. There's air-conditioning available from June to September and there's also Wi-Fi* available in your room. You'll also have some space outside as the room has a balcony or terrace. There's also a safety deposit box* and a minibar*.
Arrived at the hotel much later than anticipated, very tired and a little fed up. If you've paid extra for a sea view room, don't count on it. It does state clearly on the web site that this cannot be guaranteed, but it's still galling to be shown to a room overlooking a roof. The reception staff were great and we were moved to a better room the next day, but, not a good start. We never did get the sea view. I've read some disturbing comments about the rudeness of some of the staff here, but we didn't experience this, we found everyone to be helpful,polite and very hardworking. The issue of the sunbeds is a real problem, there just aren't enough of them, leading to the most juvenile behaviour we've ever seen. In the end, we just laughed at the extreme antics of some of the other guests to ensure they got their beds. It's difficult, the staff are very aware of the problem, but, there just isn't enough space to accomadate anymore beds. We booked thinking the children would still be in school, big mistake ! The place is full of them. They're in all three pools, often with huge inflatables and water pistols. Absolutely no chance of a relaxing swim. They run around all over the hotel, a big problem at night, as some nights there were groups of them tearing around outside the rooms, in the lifts and up and down the stairs right up until midnight one night. Parents nowhere to be seen. There isn't much for children to do here, so they are bound to ' pal up ' and get up to mischief, not really their fault, some parents seem to negate all responsibility at times. Staff didn't seem to notice or care. The food. Many people on here were very happy with it. However, we found it ' samey ', often luke warm, and some of it, very badly prepared. The desserts were tasteless, although, there was always a good selection of cheeses , fruit and salads available. The general crush at meal times is not pleasant, it certainly doesn't add to the enjoyment of the holiday, meals should enhance your experience, not the case here. The entertainment was awful. In the Piano Bar we saw a singer who looked as though she could hardly be bothered, and was wearing jeans and a T shirt, not very exciting. The cocktails served there were poor quality, they were better down on the terrace. A lovely place to sit in the evening, but again, never enough seating and children running around until late at night. Adults only times please !!! Outside the hotel there is really nothing to do. A couple of good restaurants, and a nice bar across the road, that's it. Lovely beach, but no activities there. We would never go back, it's not worth it from the South East, there are much nicer places for half the flying time.More
Our room was lovely, good size and spotlessly clean. The pool areas are fantastic offering something for everyone. The quality of the food is superb and the staff extremely hardworking, efficient and friendly. If you want sun beds near the pool it is a bit of a chore but all in all the Jameos Playa is the best 4* AI we have stayed in and we will definitely be returning! More
A great hotel 10 minutes taxi ride (cost 12 euros) from the airport. the grand, wooden foyer gives you a taste for what is to come. Although I generally avoid all inclusive the food here really is very, very good and the drinks, well the drinks are very very refreshing. Breakfast has a great choice including bacon and eggs. Lunch and the evening meal are set out for your choice on a number of different counters. there is a British counter with all manner of roasts, a more exotic counter that serves themed menus such as Spanish, Chinese and Indian, a Canarian counter plus a grill where you can choose your fish or steak. The deserts are wide ranging tasty and sweet, supplemented by a range of fruit and cheeses. After diner we enjoyed a Brandy in the piano bar. The rooms are spacious, clean and bright. The beds are firm but very comfortable. The spa area and gym provided a good place to exercise but I preferred to leave the hotel and walk along the promenade to the outdoor exercise area. The best is found by turning right as you leave the hotel. A brisk return walk along the beach and I was ready for a dip in the cool refreshing pool. If you turn left on leaving the hotel you can walk to the end of the airport runway. There are plenty of trips on offer but the best deals are found by suppliers outside the hotel. always check on the details of the trip because sometimes extras can make them almost as expensive as those offered by the tour operators. We found "Last Minute" now re-branding to "First Minute" offered the best deals for us. We did two trips, one to a market and the Grand Tour. Finally, is is possible to be a bit bored if you like active holidays. If that is the case find the animator and join in all the competitions. You will find like minded individuals and make good holiday friendships whilst enjoying a bit of friendly competition. Let's face it. You can't please all of the people all of the time but this hotel does its best and the range of awards on display certainly seem to confirm this. I suppose my the best evidence I can give for the good quality of this hotel, the helpful and attentive staff is that i would gladly go there again for some winter sun. I would generally steer clear of the hotter months because I burn very easily and do not enjoy very high temperatures, However, the air conditioned rooms and outside dinning would go some way to ameliorate these problems for me.More
Paul K, 190761
This is our 2nd time at this wonderful hotel.Staff at the reception were brilliant.Clleaners kept the hotel spotless.All the staff were nice and friendly. The food was excellent great choice every night. Entertainment was good and a good choice of drinks.we had a lovely room in the tenerife block. We enjoyed our stay at this wonderful hotel and we will be back next year.More
Right where start. We arrived a little early however the lovely reception staff were brilliant and gave us access to the all inclusive straight away. Wasn't to fussed as check in was no until 1500. When given my room my request of flowers was backed up by a a bottle of cava. Was really happy to see a fit and healthy Davide as he was in a car accident las year. My god I swear there is three of him he was evenwhere making sure everyone was happy. The places standard has never dropped it was the fullest I have known the place but apart from sun bed wars it was immense. Food 100 %. Staff 100%. Cleanliness 100%. I love the place and will add to my 6 times as it is simply top drawer More
Items marked with * incur extra charges which are payable locally