The food at this contemporary hotel comes highly recommended – as do its 2 pools and beachside setting.
Set in vast landscaped gardens just 20 metres from the beach, the buildings of this hotel are inspired by local artist, Cesar Manrique. The décor is cool and contemporary, and there’s a huge atrium-style lobby.
The hotel has 2 pools and an outstanding buffet restaurant. If you want to venture out, the harbour town of Puerto del Carmen is a 3-minute drive down the road.
Based on 1742 reviews
- Official Rating
- Floors: 3 or 4
All Inclusive - Here's what you get
Buffet meals. Afternoon tea, coffee and cakes 15.00-17.00.
Select local and imported alcoholic and non-alcoholic drinks 11.00-23.00. Liqueurs, cocktails & other drinks may be purchased at a reduction if you show your All Inclusive card.
Sports and Activities
All are included except where indicated.
Facilities► View all
Running every night in the summer months and at least 3 nights a week in the winter.
With cardio equipment, weights and aerobics classes, there's plenty to keep you in shape during your stay. Please note that the gym is for the use of adults only.
TripAdvisor Reviews Show more reviews »
To many people, not enough space!
Don't stay in this hotel if you're looking for a relaxing holiday. The hotel is fine, there's just too many people and not enough space. For example: After 9 am it's simply impossible to get a sunbed with an umbrella at the pool. The pool and surrounding garden is georgeous but way to small for a hotel with appr. 1000 guests. You better go to the public beach where you can freely use the sunbeds and umbrella's. Also the food is delicious but after a week it gets a bit of a bore (like all buffets I guess). The real downside for us however is that the buffetrestaurant is packed every day. When you're not there when it opens you have to wait to get a table or take the one table that comes available. Sometimes when you ordered your drinks en got up to get some food, you're table was taken when you returned. Inside the buffet it looked like a warzone despite the efforts of the staff to supplement. We went out for dinner most evenings because of this frantic armosphere. For €160 per person a day we didn't think it was good value for money though. Next time we're better of staying somewhere else.More
Only 3 star
All inclusive should mean ALL, no tea or coffee making facilities in the room(thats a first) only if you want to pay extra, had a mini bar but had to pay a minimum of 20 Euro's to stock it, broken tiles in bathroom just stuck back on, when having a shower water leaked out of the bath all over the floor, silicone around the bath looked as though a child had put it on with a spoon.(room 1074) Toilet seat loose, wardrobe doors screeched opening and closing, the hotel is short of a good DIY person, one very ignorant waiter, no maître d'. Very good welcome, most of the staff were excellent, food superb, hotel is very nice but just spoilt by a few things and the hotel is getting a little tired, my rating would be just about makes a 3* As I said at the beginning All Inclusive should be exactly that.(might try a MITSIS Hotel next time they are spot on and all included.)More
Worth the extra money
Been here a few times and loved it every time,rooms great and well laid out,pool area great for kids and adults alike,the food is excellent and this is why it's a bit more expensive than most hotels,can get a little busy but with everything in life,you get what you pay for and it has no shortage of customers as it sells out during uk school holidays, go out the back of the hotel to bars and restaurants and turn right takes you to town and turn left it take you to airport, great to hire bikes or bike and trailer for kids up to airport and watch the airplanes flying just above your head as they come in to land, great holt and will defo be back.More
Our first visit, but not our last
Arrived at midday and as soon as you enter the hotel it feels special. On checking in our room wasn't ready (rooms available from 2pm) but the chap on checkin gave us a voucher for 2 complimentary drinks and aranged for our luggage to be stored and delivered to our room when it was ready. About an hour later our room was ready and what a lovely room it was. Spacious, Spotlessly clean, everything seemed brand new and there was a bottle of Bubbly from the hotel as we were celebrating our wedding anniversary. The thing you notice here is that all the staff are so polite and efficient, nothing is too much trouble and you know you're going to be looked after. Breakfast and dinner are self service and the quality and choice is more than enough to satisfy anybody. Cereals, fruit and cooked dishes for breakfast. Dinner includes salads, fish and steaks cooked to order, carvery meats, also themed dishes ie Chinese, Mexican etc. Ice cream pastries fruit and cheeses for dessert, the choice is endless. There are 2 fantastic swimming pools in a lagoon style with plenty of shades and sunbeds. Kids have there own pool and kiddie club. thet do 'all inclusive' but we were on half board and paid for drinks which I have to say were very well priced, (pint of lager 3 Euros) This place allows you to completely relax and we would highly recommend the Los Jameos Playa. A big 'Thank You' to all the staff who made our visit so enjoyable and we will definately return. Muchas GraciasMore
Dave H, Bromley, United Kingdom
A Brilliant Hotel - not Perfect, mind - but still Very Good...
There are lots of good reasons to come to this Hotel : its location, the premises themselves (especially the public areas), the pools & grounds, the vibrant restaurant, the tasty food offering (range + quality), the well-priced packages on offer (particularly the "All Inclusive"). Most importantly, the CORE staff would encourage you to stay here (as a "First Timer" or as a "Repeat"), as they are welcoming, friendly, attentive, diligent and basically anxious to please! We returned this year, receiving a warm welcome from the two personable and effective recepcion staff on duty : the saucy but highly-efficient Stefanie, and the ever-reliable, constantly smiling, Raquel. Already settling-in, we were further impressed to find our bags awaited us in our adequate (but by no means luxurious) bedroom on the 4th floor. On to the dining area, where we were again made welcome, and savoured the delights of dining on the "Terrace" - an exceptional range of freshly-cooked & pre-prepared Starters and Mains, mouth-watering Desserts, and of course, some well-selected wine choices. Again, the attitude + performance of the longer-serving staff was noteworthy. This was to be the first of many highly enjoyable Dinners on the "Terrace"! Staying with the food theme, Breakfast on the following and subsequent mornings was also very pleasant. Our favourite features were the variously-flavoured "smoothies" and the made-to-order omelettes (a choice of 5 fillings, no less!). We noticed, by the way, that the hotel's management has now implemented our suggestion to erect a sign pointing guests towards the "Tea Station" - well done! Sadly, coffee is STILL an entirely different story - what's served here owes more to "StarTrek" than to "Starbucks" : "it's coffee Jim, but not as we know it"! Lest we appear to only value the "eating & drinking" facilities, my "Better Half", M, hugely appreciated the extended range of Fitness Classes available 5 mornings per week - including Stretching, Pilates, Yoga & Dance. At the other end of the day, the Music Programme at the Piano Bar has also been enriched - more talented performers than previously, with the talent-less "mecanica" relegated to just one painful appearance per week. At a more mundane level, the much commented-on "Back Gate" has been re-constructed and now operates far more effectively. Did we mention that bedrooms from "Type B" upwards are now equipped with Tea/Coffee facilities at no charge (the remaining 20% can have the same service at minimal cost)? And we can't omit reference to the improved standards of English amongst many of the Hotel's staff. Clearly "Los Jameos" is committed to improving, rather than "resting on its laurels"! Of course, there IS room for further improvement. The so-called "Dresscode" is a bit of a disaster - the "rules " are unclear, and enforcement is (put mildly) sporadic. We suspect some intending guests come unaware of the existence of a "Dresscode" and maybe tour companies + the Hotel itself have an information role here. Even in this age of "travelling light", it would surely be no major imposition were male visitors to purchase a pair of lightweight (linen/cotton) trousers,(at limited cost, online or in-store from Penneys/Primark, Marks & Spencer, NEXT, or whichever chainstore they prefer) and wear them to Dinner each evening? Staying with Dinner, by the way, we remain frustrated at the fact that what we call the "Wine Babies" - generally cluelesss "Red Jackets" who in many instances can't distinguish wine by label or even colour, and may indeed offer an ice-bucket for your RED beverage - are still sent to take and deliver orders from the Winelist (for which guests pay a supplement). This service should be delivered by a more experienced "Black Jacket", and since it's only a handful of orders per night, would be no imposition on an understandably cost-conscious Hotel (well done Angel Ibaez Ortega, a competent "Black Jacket" who did the job properly!) Before we finish, some guests may be interested to know about the range of shops in the immediate neighbourhood (on the crescent outside the Back Gate) ; for everyday items like newspapers etc., we favoured the "Supermarket Playa Blanca", the nearby "Renacer" unit has quite good souvenirs, the "Ferrer" outlet is excellent if you want to buy clothes from good brands (they frequently have a "Discount Rail"), and there's an impressive watch/ jewellery store called "Sensi" (Jitu & Mansi will do a good price if you bargain, without being greedy) just beside the Hotel gate. For car-hire, go to "Cabrera Medina", (again a few steps from the rear entrance) - you'll probably get better value than in the Hotel Lobby. As we did last year, we decided on some "Gooner Excellent Service" nominations for staff whose performance we considered outstanding. This year's nominees (again in no particular order) are : Adrian Galvez - superbly helpful "Jefe de Recepcion", Victor Gonzalez - personable & effective Piano Bar "Black Jacket", and, for her constant drive, accessibility, good-humour + supreme problem-solving skills, the current General Manager/Directora, Senora Beate Reber Sekula. (Of course, you too will have your own "favourites"!) Oh, we should finally admit, the headline wording on this Review is not our own - it's a direct quote from an Englishman who was ahead of us in the queue to check-out, and was politely asked would he pay a return visit to "Los Jameos". We endorse his assessment - hasta la proxima visita!More
Gooner10_8, Dublin, Ireland
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