The food at this contemporary hotel comes highly recommended – as do its 2 pools and beachside setting.
Set in vast landscaped gardens just 20 metres from the beach, the buildings of this hotel are inspired by local artist, Cesar Manrique. The décor is cool and contemporary, and there’s a huge atrium-style lobby.
The hotel has 2 pools and an outstanding buffet restaurant. If you want to venture out, the harbour town of Puerto del Carmen is a 3-minute drive down the road.
TripAdvisor Traveller Rating
Based On 1940 reviews
- Official Rating
- Floors: 3 or 4
All Inclusive - Here's what you get
Buffet meals. Afternoon tea, coffee and cakes 15.00-17.00.
Select local and imported alcoholic and non-alcoholic drinks 11.00-23.00. Liqueurs, cocktails & other drinks may be purchased at a reduction if you show your All Inclusive card.
Sports and Activities
All are included except where indicated.
Facilities► View all
For breakfast, lunch and dinner with an early continental breakfast from 6am. Theme nights and cooking shows take place here throughout the week.
Running every night in the summer months and at least 3 nights a week in the winter.
With cardio equipment, weights and aerobics classes, there's plenty to keep you in shape during your stay. Please note that the gym is for the use of adults only.
TripAdvisor Traveller Reviews Show more reviews »
just returned from 5th trip at Los Jameos Playa. This is a really good hotel in a fabulous position with first class food . Unfortunately a few little things have been cut back to spoil the experience. They have a couple of new duty managers , they need to spend more time shadowing the more experienced two ladies who give first class service with a smile at all times . ( Even when I am sure they feel annoyed with the clients !) There was always one of these ladies meeting and greeting at the restaurant, a service that was not there this week. Yes it gave a luxurious feel , but it also made certain of a smooth running service however hectic things became . A sad loss .More
yvonne h, Mirfield
If you leave a poor review about this hotel their solicitors write to you enough said make your own mind up... i did and left! it could be great however its not, i would have never thought a hotel charging priceds like this could be so poorMore
LiverpoolLiverpool01, Liverpool, United Kingdom
Very High Standards
Just returned from a lovely 10 ten day holiday here and I could certainly recommend it as a place to stay, we will return and would look out for other Seaside hotels if this standard is consistent across the brand. We had a slight hitch on arrival as the hotel had no note of our booking and requested an accommodation voucher, something we had not been provided with by out tour operator. This was quickly resolved and appears to have been the package holiday operator rather than the hotel. The tour company, a major high street brand, is not one I would use again for various reasons including slow / late transfers, double booking on extra leg room seats and the small matter of no hotel booking and no rep to deal with it etc The hotel is located on the beach front in a quiet area away from the main resorts which was just perfect from our point of view. There is a beautiful flat promenade on which you can walk for miles reaching Puerto del Carmen in one direction and the airport (great for viewing planes at close quarters if that is your thing) and further on Arricefe in the other. It is a great base for those who like to walk. The stroll into the middle of Puerta del Carmen takes around 30 minutes, the old harbour area over an hour. For those who don't like to walk or are less able there is a bus stop and taxi rank just across from the main entrance of the hotel. The buses are fairly regular and there is a timetable on the stop however every time we saw a bus going through it was jam packed full as the hotel is towards the end of the main resort area. You may have to pick your times and go at less popular times and avoid the market days to use the buses. The good news is that the taxis are very reasonable. We had walked to the old harbour for the Friday market and bought a few presents in the town/market so got a taxi back. This only cost 6 euros back to the hotel. There are a few bars and shops right next to the hotel on the sea front, the beach is just across the road and bike hire at the back gate of the hotel. Our room was ideal with a beautiful view of the sea from the large balcony. We had a category C room so had sunbeds on our balcony which was handy. The room was kept spotless by the maid, the beds comfortable and storage more than adequate. This room grade provides a fridge, tea making facilities and DVD player so you can take a box set for the odd early night you may feel like. There is a selection of English speaking TV channels. The safe is easy to use, there is a charge for this. The toiletries were nice and bathroom large and functional with a decent hairdryer (rather than one of these things that barely creates a breeze). The quality and selection of food on the various buffets was excellent, with everything being very fresh. Breakfast provided a full hot and cold selection with a wide choice of cold meats, cheeses, fish, pate, pastries, fruit, lovely fresh bread and rolls, cereal and "English breakfast". I did not like the juices provided but the coffee was very good. On Sunday morning there was also Cava with breakfast and a few fancy extras. Lunch was a wide choice of salads and the show kitchen which provided 3 meat choices (with steak always available) and three fresh fish choices cooked while you waited. There was also pasta and one or two other hot dishes in the bain marie. Dinner had an extensive choice of dishes in various sections. The inside area provided salads and cold starters which changed each night according to the theme of the day. The show kitchen offered a wide and changing choice of fresh meats and fish to be cooked to your preference. There was a hot section with 4 roasts each night which changed daily but included duck, turkey, chicken, beef, pork, ham, rabbit etc. The side section provided the themed food (while we were there for example Mexican, Chinese, Austrian, Swiss, German, Balkin, Italian etc) so for example on the Italian night the chefs had a wide variety of pasta on offer which was cooked for you with a choice of cubed meats / veg and variety of sauces so you picked and got exactly what you wanted. There was also a wide selection of ready made hot dishes. I don't particularly like pudding so only tried a couple but the selection looked very good and there was a range of ice creams, cheeses and fresh fruit. The range on the gala night looked stunning. The restaurant offers seating inside and out side on the terrace. We found inside just a little noisy, busy and very warm so opted for the terrace at every meal. Inside is completely non smoking but outside it not, the non smoking section is fairly small but if you are a non smoker make sure you sit in this area to avoid be choked with strong smelling European cigarettes. The restaurant staff are very pleasant and efficient, dirty plates were removed quickly and drinks service was quick. You may wish to leave something at your table when you go to the buffet (a jacket or a book) or the table will be reset when you get back. Mid afternoon the hotel offers (free to all inclusive guests) freshly cooked crepes and waffles, they were very popular and served with lemon, jam or fruit compote. We had booked all inclusive and the range included was fairly extensive however if we return we would not book it again. We are both mainly wine drinkers and the wine was in my opinion just dreadful, the white tasteless, the red sour and the cava on the sweet side. The selection of cocktails on A/I was very limited and also poor (made with the watery juice provided at breakfast). Tried the whiskey once (it was an Irish one I have never heard of or a Spanish version on offer) and did not get past the first sip as it tasted nothing like even the cheapest brand of Scotch Whisky. This is of course just my personal taste - you may love the wine, cocktails etc. On the bright side the draft beer was refreshing, the sherry good, Tio pepi or Dry Sac and the soft drinks proper branded ones eg cola / fanta etc. Gordons gin is on offer with a particularly tasty tonic (Nordic) which made a nice soft drink on its own and they do a lovely hot chocolate and variety of coffees. Other spirits and liquors were offered but we did not try them, Smirnoff Vodka was on the package and an unbranded whisky cream which looked like Bailleys and seemed to be very popular as an after dinner drink. The wifi in the hotel is good with full coverage in the pool areas and in our room. Evening entertainment is very personal and I have to say that it was not to my taste, a bit cheesy (ABBA tribute, Celtic dance, Magician, Adage etc) . It must be difficult to provide entertainment for guests who speak at least 4 different languages. (British guests are in the minority here with mainly French and Germans). The main venue has poor sight lines and the parents taking children to the early disco commandeered the best seats every night. If like me you like to linger over dinner, have a walk, then coffee - the piano bar offers a nice alternative for a quiet chat and background music The daytime activities were enjoyable and included archery, shooting boules, yoga etc, the mini golf course is fun and there are large tennis courts. There is a spa with a range of treatments on offer and hair salon on site, a couple of small shops inside the hotel and a games area (pay per play) eg with pool tables, blow hockey and screen games which seemed to be mainly the preserve of the teenagers. If you want to explore the island then tours are available form the package company or "Last Minute" tours who have a booking office just round from the hotel or in the main town. We booked a trip to the Sunday Teguise market via the hotel reception for 24 euros (2 people) which was much more expensive than the Last Minute price however our bus came on time, had a couple of pickups on route and then straight to the markets with an interesting onboard commentary both ways. Drop off was just as efficient. Speaking to some others they spent more time making numerous pick ups / drop offs than at the market so caveat emptor as they say. Like all markets there are some cheap and nasty products but at this one there were also some very good quality and unusual arts and crafts, look out for the fabric necklaces made of strands of coloured materials with beads and silver coils. As a personal tip, the island is known for aloe vera products and we brought several back for presents which we got in the shops in Puerta del Carmen - we then saw the same products with the exact same branding for much less at the market. (The "gel relax efecto frio" we brought back is I am told working wonders on arthritis), Look out for Cactus jam on sale which is red and very tasty (you can try it at breakfast in the hotel), We stayed end of January / early February and the weather was lovely with sunshine but also some cooling wind so pack the sunscreen as it is very easy to get burned as you don't realise just how hot it is mid day (several lobsters around the pool). It is very much cooler in the evenings so also pack a cardigan or wrap, particularly if you plan to eat outside. All in all the Los Jameos Playa (pronounced Ham-ay-os) is a lovely base to visit a stunning island. You are only 10 minutes from the airport and none of the major attractions are more than an hour away with many much closer. The rooms are clean, food good and staff friendly and efficient, cant ask for anything more.More
Egglesbrech, Falkirk, United Kingdom
Beautiful hotel, very convenient to beach and local bus, which we used frequently. Beach only used for walking! Too cold! Our weather was disappointing so glad of heat in our room and lovely places to sit throughout the hotel. Food was exceptional, choice, quality etc. staff very helpful and courteous. Can't understand why one is charged for water in dining room, when you could choose as many steaks as you wish! At 2 euros for 500 mls of water, was too, too expensive. We could have used at least 2 bottles per meal. Really enjoyed piano bar in evenings. Talented performers. Also agree with another reviewer, should not be a charge for the safe. You can get bus to airport from outside hotel for 1.24 euro !More
drumbotrimble, Belfast, United Kingdom
Could Not Find fault
Hotel pool and gardens were very pretty and provided lots of opportunity to find perfect positions around the pool. For an all inclusive hotel the food was unexpectedly of a very high standard and the bar waiters very attentive. We were so impressed we have taken a look at other Seaside Hotels as we hope to re-live this experience at other locations. More
ginjon, Plymouth, Devon, England
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