The food at this contemporary hotel comes highly recommended – as do its 2 pools and beachside setting.
Set in vast landscaped gardens just 20 metres from the beach, the buildings of this hotel are inspired by local artist, Cesar Manrique. The décor is cool and contemporary, and there’s a huge atrium-style lobby.
The hotel has 2 pools and an outstanding buffet restaurant. If you want to venture out, the harbour town of Puerto del Carmen is a 3-minute drive down the road.
TripAdvisor Traveller Rating
Based On 3035 reviews
Buffet meals. Afternoon tea, coffee and cakes 15.00-17.00.
Select local and imported alcoholic and non-alcoholic drinks, as well as some liquors and cocktails 11.00-23.00. A larger range of liquors, cocktails and drinks may be purchased at a reduction if you show your All Inclusive card.
All are included except where indicated.
Pool games and activities take place here in this large, heated pool. Pool towels are provided with a deposit.
For breakfast, lunch and dinner with an early continental breakfast from 6am. Theme nights and cooking shows take place here throughout the week.
Running every night in the summer months and at least 3 nights a week in the winter.
There's lots of natural light in this twin room - plus you have outside space as there's a balcony or terrace with a garden view. There's air-conditioning available from June to September and there's also Wi-Fi* available. You'll also find there's satellite TV, a minibar* and safety deposit box* available.
This bright and spacious family room sleeps up to 3 adults or 2 adults and 2 children. There's air-conditioning available from June to September and there's also Wi-Fi* available in your room. You'll also have some space outside as the room has a balcony or terrace. There's also a safety deposit box* and a minibar*.
Just got home from a one week stay. The food here is amazing -freshly cooked omelettes in the morning, fab selection at lunch and dinner. The chicken is really tasty and everything is piping hot. The waiters work really hard and always managed to find us a table for 6. Yes the sun bed situation is a little crazy -we took it in turns to get up early -7.45ish -so we could get a spot near to the pool. The hotel do remove towels if the sunbeds are unoccupied. Reported a fault with the air con in one of our rooms and it was fixed within 30mins-excellent service. Evening entertainment a bit mixed but the magician was really good. Kids club good for little ones or older kids but there seems to be a gap for the 9-10 year olds who are too old to enjoy the younger group but not old enough for the older one. All the kids club team were really good but a special mention must go to Jessica who awarded our 5 year old granddaughter a special prize on our last night after her older brother had won the bingo. Overall we had a fab stay and I would highly recommend this hotel for families.More
chris d, 804424
Stayed all inclusive with my wife and 12 year old son, last week in July, first week in August. Having booked a 'superior' room, I emailed the hotel for clarity and a couple of requests, to which they replied immediately and my room request was granted, seaview room top floor. A couple of things that I was wondering about before travelling as not mentioned on previous reviews - (1) key card situation, you are issued with 3 cards, one activate the power in the room, which is normal and a card has to be produced when ordering drinks and having the evening meal, kids have a wrist band. (2) games room, there is one with 4 pool tables, air hockey and other games, there are two outdoor table tennis tables. (3) Drinks are served in large or small plastic drinks cup for around the pool or large pint glass for bar and restaurant area. The beer is Tropical which is nicer than Estrella for example. (4) airport is 10 euro and 10 minutes by taxi. Food quality is superb as mentioned many times, even with theme nights though, I found the variety a bit limited probably around 80% the same stuff at meal times, but something for everyone. Some days I just fancy a slice of pizza or a burger maybe for a change, but these are not available (burgers once per week). The Wifi is very erratic, probably needs more routers dotted around, only good in reception area. Beach is very good 2/3 minutes walk either side of the hotel, despite previous comments. If you like to go for a run the seafront path goes along to Puerto Del Carmen (right) about 2.5 miles away and along past the airport 2.5 miles to the left. The gym in the hotel needs some work, limited squeaky equipment and no air-con.. Can't comment on the entertainment as we didn't go in that room, stayed in the Piano Bar, music every night and we were very well looked after by David, top man. I would recommend a visit to the Guinness bar just outside the complex facing the beach. Sunbeds issue.. I personally found it good that the hotel were actively trying to do something about people who reserve beds with towels then leave them for later in the day. I was up at 7, you have to be on the bed until 8-30 otherwise your towels are removed, and also removed if beds left unattended for 90 minutes through the day. It was busy when we were there, but beds are available still at 8-30am. Something I noticed its dark till about 8-30am and gets dark again about 9-00pm. Pool bar queues can be a little frustrating but the staff work hard and are pleasant, Danilo looked after me. We would definitely recommend and return, staff are great hotel is beautiful whole experience was excellent.More
Have just returned from 2 weeks at this hotel - end of July and beginning of August. We haven't been to a 'package' type hotel for a long time so I wasn't sure what to expect. We had a room with living room area and nice balcony and our 17-year old son had his own (standard) room, which they very thoughtfully accommodated next door. We were on the 4th (top) floor overlooking the pool area. The rooms were very welcoming and clean and I thought the bed was very comfortable (although my husband wasn't so keen - too soft for his back!). Good air conditioning (a must at this time of year) which we could adjust as necessary and not too loud. We weren't disturbed by too much noise from other rooms although there are quite a few social evenings (about 2 or 3 a week) that the hotel hosts, which can be quite noisy until 11pm ish at night. You get used to it, but it might disturb younger children. The food was generally really good (for mass catering). Although, with 500 ish rooms in the hotel it was sometimes be a bit tricky finding a table (my observation - but my husband doesn't agree!) But we found a lovely corner the other side of the bar area, which seemed to be a bit less popular and went back there night after night - the waitress on that section was fantastic. The staff are generally very friendly and hard-working and the food sittings are organised very efficiently once you get used to the 'system'. There are country-themed menus in the evenings consisting of freshly cooked choices and standard things that are pretty much always offer (chicken, chips, rice, variety of salads etc). So, plainer and more adventurous things on offer to suit everyone. Being there for 2 weeks, I wanted to do a laundry wash half way through. There is ONE washing machine and one drier to service all 500 rooms! It does not cost anything, so no coins/small change required. And the washing powder and fabric conditioner are automatically connected at the back of the machine (so no need to take you own). Actually, we didn't have much problem queueing for/using the washing machine but the big (industrial type) drier is popular and I would advise watching/guarding it as it dries you clothes! Having set my wet laundry to dry in the drier and then left to read my book on the terrace just outside, I returned half an hour later to find someone else had decided they needed the drier and had removed my clothes and put theirs in instead!! The cheek!! So, I put my (still wet) clothes back in and then 'guarded' it for the rest of the time. Laundry wars - not really what you want on holiday! Other reviews have commented on the lack of sun beds at this hotel and I would agree. Not nearly enough for the number of rooms/guests. You have to be up very early to 'bagsy' a sunbed. The day we left we were up early to get our flight and there were already people around the pool and sunbeds 'taken' before 7am!! We are normally late risers and wouldn't have stood a chance. However, we prefer to get out and about on holiday and had hired a car - so it wasn't really a problem for us. We spent all day discovering the rest of Lanzarote and if we fancied a swim in the pool, we found the end of the day ideal. From 4 or 5pm people are drifting back to their rooms to get ready for dinner and it is still warm enough to have a swim or read your book by the pool. This hotel is very popular with people with (particularly small) children. We used this hotel as just a place to sleep as I have explained. The pools don't seem to be particularly segregated (ie. perhaps an adults only pool would be nice) and most of the pools seem to be quite noisy with smaller children. Also, there seemed to be no attempt to stop (either by parents or staff) some children running round at meal times and with 1000 ish guests meal times can get quite busy anyway, without children running around in places where there are hot plates and dishes etc. So, best avoided during school holidays if that's not your thing! The all-inclusive though was run very simply (just present your room card) and it has meant that we have returned home, having barely made any 'damage' to the credit cards - which makes a nice change! There are plenty of drinks (alcoholic and not) available on all-inclusive and there is constantly food available, which was brilliant with an almost permanently hungry 17-year old with us! No reason to ever be hungry or thirsty at this hotel. My son and husband also made use of the tennis courts (which were almost always free and easy to book) - we took our own racquets and balls or you can hire them there. And my son also used the gym but there are only a few machines and it was far harder to find times when these were free (again early evening seemed to work best for him). The island is full of mainly British, German and Irish (a few Italian and French too) holiday makers and the locals speak a good mixture of Spanish, English and German. Accordingly, we found the local town, Puerto del Carmen very accommodating to these visitors. Every other restaurant/bar was offering chicken and chips and all-day full English breakfasts etc. We prefer something a bit more authentic to the culture we're visiting and if we were returning I might consider Playa Blanca, which seemed to be a bit more Spanish with more varied shops, restaurants and atmosphere etc. In summary, we had a largely lovely stay at Los Jameos and the hotel itself was very friendly, perhaps slightly more suited to people with smaller children who just want to stay round the hotel pool all day - swimming, sunbathing (if you can get a sunbed!) and eating/drinking the all-inclusive. My husband, who did the research on hotels on the island, thought that for us it was a really good choice - good price, good (all-inclusive) food and drink, comfy rooms with good air-con and balcony, well run and good other facilities. We would recommend it to other friends based on those factors, if asked. More
I am writing this review after our third trip to the Los Jameos Playa. I must say nothing has changed with the hotel itself. It is kept beautifully throughout, constantly maintained wonderful staff, the likes of Yolanda, David Pinto, Viktor in the Piano Bar and Olga. They all work very hard and keep the standard of this hotel. The food is one word 'Magnifecant' ..couldn't fault it in any way. I loved the omelettes for breakfast. You sometimes had to wait 10 minutes for them but well worth it. The hotel puts on entertainment every night for the guest there is a mini club for the kids. The only issue with the place is the fact that people actually choose to get up at around 6.30am for a sun bed...it's still dark ! The staff do attempt to try and remove some of them if no one is waiting with them...so be warned. Beatta is a hands on manager who you see all the time which is good. All in all a great time had again and I will no doubt return in the futureMore
Cannot rate this hotel high enough, from the much needed glass of cava on arrival to the great food everyday! My teenager was in his element eating steak everyday! Yes there is a lack of space for sun loungers but we took turns getting up at 7.30 so it wasn't a big deal. Management do the best they can putting notes on unoccupied sun loungers throughout the day. We liked that the children's disco was held in a seperate room so we didn't have to endure this every night! We found the staff friendly & all worked hard.........we hope to rebook next year although we wouldn't use the shuttle bus/coach from the airport as its only 5mins in a taxi and saves the hassle of waiting for others to collect their bags at the airport.More
Items marked with * incur extra charges which are payable locally