Hotel Royal Kenz

This hotel ticks all the boxes with a pair of outdoor pools, 4 restaurants, and a private sandy beach.

This hotel – newly revamped in 2014 –has a handy location. It’s less than 10 minutes’ walk from a private strip of sand and a short taxi ride away from the marina. And Sousse’s medina is do-able with a 15-minute drive.

There are 3 pools – 2 outdoors and 1 indoors at the spa – as well as pretty lawns for sunbathing. Food-wise, along with a buffet restaurant, there are Indian and Italian à la cartes, and a steakhouse.

TripAdvisor rating

Based on 496 reviews

  • Official Rating
  • 1Building
  • 3Floors
  • 468Rooms
  • 4Lifts

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All Inclusive - Here's what you get

Food

Full Board meals. 1 à la carte dinner at Indian and Italian restaurants per week - drinks*.

Drink

Selected local alcoholic and non-alcoholic drinks.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Luxury Spa & Thalasso Centre*

Highly professional treatments await you in the indulgent spa centre which specialises in using Thalassotherapy techniques.

Beach snack bar in summer

The sound of the waves and the view of the beach and sea are the ideal setting to enjoy snacks throughout the day.

2 outdoor pools

With sunbeds and parasols.

Rooms ► View all

superior twin room with sea view

Superior twin room with sea view sleeps up to 3. This room comes with bathrobes.

twin room with pool view

Twin room with pool view sleeps up to 3, with twin or double beds.

TripAdvisor Reviews Show more reviews »

So so

Just got back from a 2 week stay at the royal kenz hotel and what can I say... Pretty up and down review really. Let's start with the room.... Hotel room 203 was spacious and large however the bed had definitely seen better days, every little movement of turning in the night would be a very loud creak like the wood on the bed was about to break! Air con was hardly existent and when turned off the system still sounded like it was on so my partner found it very hard to sleep. Nice big balcony and chair set. The shower was lovely and powerful which is rare for hotels abroad and again a nice big bathroom. The hair dryer when we arrived was a disgrace. Wires coming out of the cable and it hardly worked. The first night it took me 40 mins to dry my hair and I gave up in the end with it still half wet. Took a photo and showed it to the Thomas cook rep and she got it changed. Surely this should have been swapped before anyone had been assigned to the room, a little child could have got hold of it and hurt themselves. Bad first impression also! When the cleaners had "cleaned" the room (or shall I say just made the bed) we would come back after a day in the sun to find hairs on the floor or on the clean towels which was disgusting. I know they wasn't my hairs as I am bright blonde. Which moves me onto the cleaners.... It seems that our room was at the gathering place of the cleaners in the morning. Even though we had a do not disturb sign on the room handle every day, literally without fail come 7:30am there would be slamming of their door, the Hoover would be pushed against our door very loudly at least a few times! Surely do not disturb means be as quiet as u can? I know they have their job to do but whacking the Hoover against our door every morning takes the mick a bit I personally think!!! The pool area... Beautiful grounds, two nice spacious pools, plenty of sunbeds however you had to be up at 8am to make sure you secure one. There is a sign that says do not reserve sunbeds but nothing gets done by members of staff. I once saw sunbeds unattended from 8am till 2pm and the couple just strolled back like they had only been to the pool. Staff round the pool are polite, if you don't want to get involved with the activities they won't bother you and will move on. Outside bar staff are polite also. Just strange how there are two bars outside and only one is open, being peak season you think they would have both open to minimise the queues. The beach is gorgeous. Again you have to be up early to get down there and secure a spot but people do rotate quite quickly and sunbeds are always becoming free. Sea is clear but didn't really see much as in fish wise. The restaurant... Big dining area which fits plenty of people in. Same guys serve the same sections each day so we stayed with a certain two guys. They were very kind so we decided to tip after a few days! Food was varied every day always something that we liked. Pizza and some kind of potatoes for the fussy people. Food tasted gorgeous however always found a way out the next day which was a shame but it didn't ruin the food experience for me. Didn't try any of the free restaurants as heard from other guests they were nothing special, however we did pay extra for the beach bar restaurant called the steak house. Open every Thursday and was very nice. Great portioning and the drinks are included (soft drinks and water) we had lamb and brownies which was gorgeous! We wanted to tip the waiter in the restaurant 10 dinar however only had 20 and they didn't have any change so the guy said he would give us a 10 back to our room. We gave him the room number and yep you can guess, we never saw the money again! Bar had a variety of alcoholic and non alcoholic drinks however I did wonder sometimes wether there was actually any alcohol in the ones I got from the bar. The guy who makes the cocktail in the lobby was also very good. Port el kantoui is about 40 mins walk along the beach and is well worth a stroll In the evening. Restaurants and shops and there is also a theme park. Go to the beach and turn left and it will eventually take you to the port. If you can't be bothered to walk then a taxi is about 7 dinar. (£3) We did two excursions through Thomas cook, one was the Zulu evening which I probably wouldn't bother with. You go to figura park which is a zoo and then have a 6 course meal next door with a dancing show (North Africa vs South Africa).The show was amazing however everything else was below average. If you are a couple you get sat with other people because all the tables are benches like back in school. Luckily we were sat with a very nice English family. We would have been screwed if they wasn't as the food is shared out in the middle between the whole table and we would have ended up with nothing. The zoo was poor, small enclosures for the animals. Had to pay to feed the giraffes a few leaves for 10 dinar. The only good part was having the photo taken with the sea lion which again was 10 dinar. After all this moaning we did have a nice holiday and yes strangely I would go back if the price stayed the same as it did next year for the holiday. The flight journey was short and the weather was awesome. However this place does not top sharm el sheikh at all and I would pick to go there again any day. We only picked tunisia to go somewhere different but have kind of learned the lesson "stick to what you knowMore

holzzz19, London, United Kingdom

A wonderful holiday with special friends

My husband and I had a very enjoyable holiday here meeting up with our friends and making many more during our stay. The transfer from the airport was approx 30mins after a very long wait at passport control. Lots of patience needed there ! The Royal Kenz does not cater for children although they are welcome. The babies enjoyed splashing in the pool. The hotel is wheelchair friendly with plenty of ramps available and help where needed. The welcome meeting was very informative. The 2 reps are very friendly, helpful and have a good knowledge of the area. They do not hassle you to book trips. They recycle any unwanted books and creams etc which is a good idea to help guests in need. A tour of the spa area is available if you are interested. Money can be changed at the reception. There is a shop by the pool and also a jewellers by the reception. Everything is catered for ! Mealtimes are self service with an excellent range of cuisine for all tastes. Each night a different theme in the restaurant is organised. Look out for the photographer as you enter ! The Italian and Indian restaurant are a la carte and one dinner is free to guests each week. We could highly recommend the Italian restaurant. If you have a special occasion let them know as they can provide a special cake etc. Snacks are available in the pool bar and beach bar. The beach is 5 mins walk and has sunbeds. Water sports are available at a cost with a photos taken of you in action. Bargain with the price ! At 4.30pm meet your friends for pancakes/ tea and cakes at the Italian snack bar. Guests have to collect their own drinks at the bar except the American bar where there is a charge. Special cocktails are made each evening. Give them a try. During the day if you have your own ( larger ) glasses the barmen will fill them for you as only smaller cups are available poolside or at the beach bar. We took large plastic cups with us as we were forewarned ! Beach towels are provided but you may wish to have your own as well ! The rooms have tea making facilities, a fridge and air con. A safe ( 50TD for 2 weeks ). All areas including the vast garden area are kept very clean and tidy. The 2 outdoor pools and the indoor pool are very clean. Lifeguards are on duty also on the beach. There is a possibility of jelly fish in the sea so be vigilant ! All the staff are very pleasant and work hard. Mohammed one of the managers became our friend and was very helpful finding us a large table each night for our group to dine together. If you have a request just ask. The staff want you to have a good time on your holiday. They are very grateful for a small tip. There are some activities during the day organised by the animation team. In the evening there is often music and some special shows. Do not miss the Kenyan acrobats they are amazing. A cab from outside the hotel to the harbour is only 5 TD. From here you can take the " Noddy " train to Sousse. This is a good sightseeing experience only 3TD. There are also lots of horses and carriages to have a ride in. Joseph (on the hotel poolside ) arranges the camel caravan trip. Have a go it is fun ! Expect to pay for the headdress you are given 3 TD and buy a photo of you and the camel. We enjoyed a trip on the " Albatross " catamaran ( in the harbour ) and swam in the sea from the boat. Bargain re: cost as you may get a better deal ! There are a wide range of trips on offer for you to choose bookable with the rep. We had a half day trip to El Jem which we enjoyed but were glad to get back for a swim to cool off after a long ride in the coach. Give this hotel a try and you will not be disappointed.More

susankinsella, London, United Kingdom

Brilliant holiday

First trip to Tunisia and we were very impressed. Food was lovely with plenty of choice every night, always beautifully presented. The chefs cooking food in front of you were cheerful and friendly; always happy to explain the dish or cook to your taste. Our waiter Mohammed at the bottom left of the restaurant made every meal a delight and we looked forward to seeing him. We spent an afternoon in the spa which was excellent value and a special occasion for us both. We paid for a 2 hour treatment however ended up staying for 3.5 hours with no waiting around, it was fantastic! We also went now camel excursion, quad bikes and a few different water sports. All were fantastic, excellent value for money! Perhaps the best part of the hotel was the entertainment team who were friendly but not obtrusive. The organised games and activities were all worth a try. 2 entertainers in particular 'Rico' and 'Chicho' made our week, they were a great laugh!! 'Mummadoh' as well is another asset who is always happy to have a good chat to you. Throughout the hotel everything was extremely spotless, the lobby, restaurants, swimming pools and around the swimming pool was always clean. Our room had everything we needed and was cleaned everyday, with a lovely front facing balcony which was extremely private (number 107). Don't forget to be generous and tip when you can as the staff really appreciate it and you seriously get a lot for your money. Only 1-2 dinar will get you a lot. We really can not wait to return, it has been one of our best ever holidays! More

Louis A, Manchester, United Kingdom

A couple of let downs

I went to this hotel on my own knowing that I had been before a couple of years before and had had a good holiday. The room I was given was lovely and was cleaned every day. There was coffe and tea in room and a new bottle of water put in room. The las time I came was half board and was know all inclusive . I went round the quiet pool which was nice and relaxing and meet some nice people. I used to like the snack bar before but know there is a limited menu which yes you can find some thing but chips with every thing. If you ask they will not put on and you can get salad from inside which is lovely. They food in General was lovely and so much you could choose from. My main thing is when you have had your meal there is no were to sit inside. Ok if weather is ok you can sit out side but a couple of times it rained and no we're to sit so went back to room. Would I go back yes More

alisonhartley, nottingham england

Amazing

Me and my friend stayed here for a week. We had ants in our room but was sorted within 10 minutes of reporting. The whole week was a laugh and the animation team were so much fun! I will be going back next year and I cannot wait! Would recommend this to hotel to everyone :DMore

Annie_Richards, Cradley Heath, United Kingdom

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