Hotel Royal Kenz

This hotel ticks all the boxes with a pair of outdoor pools, 4 restaurants, and a private sandy beach.

This hotel – newly revamped in 2014 –has a handy location. It’s less than 10 minutes’ walk from a private strip of sand and a short taxi ride away from the marina. And Sousse’s medina is do-able with a 15-minute drive.

There are 3 pools – 2 outdoors and 1 indoors at the spa – as well as pretty lawns for sunbathing. Food-wise, along with a buffet restaurant, there are Indian and Italian à la cartes, and a steakhouse.

TripAdvisor rating

Based on 573 reviews

  • Official Rating
  • 1Building
  • 3Floors
  • 468Rooms
  • 4Lifts

Holidays with added luxury

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  • 20kg luggage allowance
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All Inclusive - Here's what you get

Food

Full Board meals. 1 à la carte dinner at Indian and Italian restaurants per week - drinks*.

Drink

Selected local alcoholic and non-alcoholic drinks.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Luxury Spa & Thalasso Centre*

Highly professional treatments await you in the indulgent spa centre which specialises in using Thalassotherapy techniques.

Beach snack bar in summer

The sound of the waves and the view of the beach and sea are the ideal setting to enjoy snacks throughout the day.

2 outdoor pools

With sunbeds and parasols.

Rooms ► View all

superior twin room with sea view

Superior twin room with sea view sleeps up to 3. This room comes with bathrobes.

twin room with pool view

Twin room with pool view sleeps up to 3, with twin or double beds.

TripAdvisor Reviews Show more reviews »

Good but could have been so much better.

The Hotel is clean and very pleasant. Our room was lovely. The reception staff were very helpful because when we arrived I found that my sister was in a different part of the hotel. The reception offered us a room near theirs and took us to see our original room and the one being offered. They could not have been kinder. The food was okay. There was plenty of choice. There was always lots of fresh fruit. The problem was that everything had to be queued for. The drinks from the bar in the afternoon took 10 minutes or more in a queue. The evening was not quite so bad, as there were two bars then, but as everyone stayed in the hotel in the evening there was still a problem. It was so disappointing. The boys serving on the main bar did not have time to take care over the drinks and quite often we were given the wrong spirits, leaving the drinks undrinkable., The beach was quite a walk from the hotel, it was very hot during the day. We tried walking back for lunch but found the heat unbearable. Staying on the beach for lunch in the beach bar was very disappointing. There were only paninis and rolls. You can get very tired of this every day.More

ChrisandMikeEbbwVale, Ebbw Vale, South Wales

3rd Time.

This was our 3rd visit to this hotel. I had e mailed the hotel and asked for a specific room and even though I didn't get it they apologised on our arrival and gave us one just 2 doors away. The room was nice and clean but the bathroom could do with updating. There was some sort of bug at the hotel when we were there but on checking reviews of other hotels nearby they also had the same bug. Luckily it missed me. The food in the restaurant was nice and there was always a good selection. Whilst there they decided to enforce the long trouser rule for the gents, this gave us some laughs as quite a few didn't like it and stood and argued, but they stood firm and long trousers were found. I am an early riser so most mornings found me sat on the terrace around 5am and again this added to my amusement. I kid you not people were like ants putting their towels on beds at that time. We went to the beach every day where there was always plenty of sunbeds and Salam and the other boys down there greeted you and always came to chat. The beach bar opened at 10 and at lunch you could get paninis or walk back to the restaurant. Lots of people have complained recently about this hotel, but for the price you pay (bargain)I would not complain, I would agree it is not a platinum hotel but for £700 for 2 weeks all inclusive what is there to complain about. My sister and I paid to use the lounge at the airport on return and I can honestly say it is the best money we have ever spent. No queues and everything done for you. Hopefully we will be returning in May where we will meet up with Les, Lesley, Sandra and Colin who all made our holiday enjoyable.More

Judith M, Little Rock, Arkansas, United States

Old Favourite

My wife and I are frequent visitors to the Kenz, with at least 2-3 trips per year. I had not been since before the changes earlier this year so was apprehensive at what I would find as I am not a fan of All inclusive holidays. Queues at the bars for drinks, no waiter service around the pools, wrist bands is not my idea of an improvement. It has also had a negative affect on the local area with local coffee bars and shops empty and closing early. Putting this aside the hotel for me was as good as ever, with good quality and varied food in the restaurants, welcoming friendly staff many familiar faces and the rooms as clean and comfortable as usual. I thought the new system for loungers / mattresses and towels was an improvement although the desire by the animation staff to have music blaring out by the pool is a nuisance to say the least. The SPA is a great experience and well worth a visit. Overall we had a great holiday again and the negative changes were not enough to put me off. I would however urge Thomson to reconsider AIl INC. and trips like the "Pub Crawl" in the resort. We go to Tunisia for the climate the culture and to experience North Africa. AI and Pub Crawls will kill thIs experience. Local Culture is Coffee/Shisha culture, Not beer and alcohol.More

Roger186402, Birmingham, United Kingdom

hotel royal kenz tunisia

This was our third visit to this hotel, last visit being under new management, we were not impressed. There is no way this hotel is a platinum as thompson are advertising I would rate it as a 3 star. Restaurants, food cold and some of the meat not edible, waiters very rude and had to wait ages for drinks. Pool bar and beach bars very poorly equipment no spirit drinks at all, other drinks not cold. Bar in the hotel so overcrowded you had to queue to get served, not enought seats on the terrace we're the entertainment was. Entertainment staff we're poor lacking any real talent. Just to top it of my husband was violenty sick for the last 2 days of the holiday presumably due to poor hygiene or baddly prepared food.More

julie_stevens34, Stourbridge, United Kingdom

In my opinion....

i must start by saying to all the previous reviews , your reviews are the individuals opinion so here goes with "my opinion".Upon arrival at the hotel we were checked into our room within half hour in that time had the welcome cocktail not a drink i would like to taste again :) The rooms were spotless , we made use of the safe at a cost of 50 TD i had tried 123# as recommended on another review but to no avail :( .My first time into the restaurant was a pleasant experience, Mohamad our waiter (for the duration of our stay) asked our drinks order which we got nice and cold and in a clean glass, lovely bread and soup to start then after walking around to see what was on offer i went into tunisian corner where i had a very tasty and hot lamb dish with a side of well cooked vegetables, not being a dessert person i was more than happy to go for the ample cheese and biscuits more smelly cheese would have been nice :) all finished of with a self made ice cream cone mmmmm.Going out to pool area found 4 sunbeds no problem very clean area, was it me but they always seemed to be cleaning somewhere...pool bar staff very friendly mind you wasnt till our third day i found out that you could ask for a large beer lol The snack bar made a refreshing change to the hustle and bustle of the main restaurant, very peaceful and relaxing which is what are group were looking for in our holiday, but the tranquil setting was totally ruined by the introduction of the animation team music played too loud and when they got the level and the music being played spot on the record was normally cut short or we had to endure the mixing efforts of the tunes by someone and i could never understand someone putting there sunbed 2 feet from the speaker ah well each to there own. The animation team were hard at work most of the day walking round pool area asking people to participate in there sports which i did on a few occasions really enjoyed french boulles until we had to play on beach as the playing area had a competition on i think my fellow players, Ray,Reg, Geoff and Nicole could of give them a good game...lol on a whole i enjoyed my holiday my only real moan would be lack of seating in the evening especially if the weather was poor spending loads of time trying to locate 4 chairs, a table was a bonus was not high on my list of things to do on holiday lol oh i nearly forgot half way through holiday the friendly chap on the door asks us to return with full length trousers on as this was dress code for evening meal not got problem with that only one question why were women allowed to wear at times very short shorts :)More

maccaSoham, SOHAM, CAMBS

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