This hotel comes with great pools and Puerto Calero Marina is just 2 minutes’ walk away.
This stylish hotel practically rubs shoulders with Puerto Calero Marina – a couple of minutes’ walk takes you to its cafés and restaurants. Alternatively, a courtesy bus will get you to Puerto del Carmen in 10 minutes.
Special mention goes to the 3 outdoor pools, among them an infinity number and a huge pool for serious swimming. There’s a manmade beach, too. Plus you’ve got 2 buffet restaurants and a piano bar with a great view.
TripAdvisor Traveller Rating
Based On 2175 reviews
- Official Rating
- Floors: 2, 4 or 5
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Full Board buffet meals. Self-service late Continental breakfast 10.30-12.00. Afternoon snacks at set times.
Local alcoholic drinks and unlimited soft drinks, tea, coffee and mineral water 10.00-01.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main buffet restaurant
A selection of foods from around the world, with a themed night 3 times a week. The buffet times vary through winter. Gentlemen are required to wear long trousers for dinner.
Daytime activity programme
Daily activities are carried out with the entertainment team, with games such as pool, archery and table tennis.
Pool bar buffet restaurant
A large selection of continental breakfast foods and lunch from the buffet spread. Snacks are also available if you get peckish through the day.
Rooms ► View all
twin room with garden view
Twin room with garden view sleeps up to 3 with twin and a single bed, daily maid service and towel change, linen changed twice weekly. Cots are available, but if room is fully occupied there is no cot space.
twin room with sea view
Twin room with sea view sleeps up to 3 - can be sold as a single, with twin beds and a single bed, daily maid service with towel change and linen change twice weekly. Cots are available, but if room is fully occupied there is no cot space.
TripAdvisor Traveller Reviews Show more reviews »
If you are a family holiday in the sun with a clean relaxed atmosphere then this is the perfect place for you. The kids can play in safety on the small swings. Organised activities for adults and kids morning and afternoon and a show at night. Ok, the shows can be a bit amateur when the staff and kids put them on but at least 5 nights a week is a professional show. Eagles tributes, Abba tributes, Spanish Dancers, Birds of Prey etc. Food is great. A good choice of food at every meal (and yes, lunch can be a bit hit and miss but there is something there every day that is nice. Pizza, Pasta, Chips and a roast meat) and you can relax round the pool or take part in some activities like Rifle Shooting, Archery, Water Polo etc. Clean, spacious rooms. We had an adjoining family room so the kids had one side and we had the other giving us both the security of just being the other side of a door and the privacy and space of having a room to ourselves. All in, whilst you can get cheaper all inclusives and maybe slightly better quality lunches the hotel staff, ambience and general feel more than make up for any of that! We will definitely be going back!More
just returned from cost calero it was our second visit, we took my sister with us and asked for rooms together and thats what we got.lovely pools and great staff entertainment was good as well ,booked again for next year brill...More
MaureenGateshead, Newcastle upon Tyne, England, United Kingdom
Just Go There!
A retired couple in our late 60s/early70s just back from 11 nights in April. It's quite a large complex but as most of the reviews state, it's a gorgeous hotel. Exceptionally clean, with a lovely atmosphere. All the staff are friendly and smiley (amongst themselves too which was really refreshing - not just their public face) which seem to prove they were happy in their work. The entertainment was certainly above average,with professional acts as well as really good shows put on by the staff which I must say were attentive without being over pushy. We were on floor 3 room 280 with a lovely view over the chess board & sea; plenty of plugs, mirrors in the right place ie over the dressing table, and fridge topped up with bottled water daily. We were a little disappointed as the room was quite a walk to the main restaurant & we had e-mailed to ask for a closer room due to walking difficulties. However, it was such a lovely room we did not ask to be moved but took our time. Room numbers up to 140/240/340 etc would be more convenient. The main pool bar very good and the pools themselves were gorgeous - the bottom one was a little warmer and had it's own bar. Meal times perfect = breakfasts in the main restaurant sit where you like, with coffee pot/hot milk/tea brought to your table - as ever bacon, eggs of every variety, sausages, hams, cheeses, various breads, cereal, crepes etc etc); lunch served in the main pool bar with plenty of lunch time choice. Evening meal in the main restaurant - usually met at the door and escorted to your table - nice touch without being formal. Here again, good choice, may be could be a little hotter (we Brits are fanatic about hot plates and food!) and cakes to die for) easy atmosphere, with the staff totally professional, helpful and courteous, always smiling and acknowledging the clients. As for drinks, A/I to 12.00 midnight in the Piano bar (having said that we were served two drinks each on the stroke of midnight to tied us over!) and until l.00am in the main entertainments room. International brands as well as local brands available, just ask. As for location, at the top of a steepish hill down to the Harbour (the Saga clients christened it *Cardiac Arrest Hill" (oops!) At the time of year we were there, it was mainly our "wrinkley Brigade" but I imagine it would be no problem for younger legs. Not an ideal location though, for the socializing youngsters - too quiet. To sum up - all in all a lovely place to holiday it you want a comfy, relaxing, definitely above average, hotel.More
Llupsa, Wrexham North Wales
Good, but not as good as previous visits ð
4th visit to this hotel but not sure we will return again. Just back from a weeks stay, had a ground floor garden room which was nice but like all areas of the hotel it is looking a little tired and dated particularly the chairs in the entertainment area which are broken , faded and worn. The food is still good and the branded spirits, but thee doesn't seem to be the variety, the pool And public areas are very clean but our room cleanliness and attention to detail was lacking, like the floor not being mopped and toothpaste marks left, the bathroom was very dark. The air con was noisy and didn't work properly. Service was slow particularly over the weekend when there was a wedding and only two waiters in the piano bar we waited over 10 minutes to get served. We are a couple in our early 50's but I think this hotel caters very much for its regulars, mainly over 65's who are returning 3 or 4 times a year staying for up to a.month. The entertainment was also poor, particularly The Beatles personally we preferred this hotel as a Iberostar the entertainment team were much more professional thief. We asked to keep our room on for an extra 20 euros, and were told we couldn't have it but offered a room E6, this was dreadful and I complained as was then told we could keep our room. The position of this hotel is brilliant but I am not sure we will return which is such a shame. Wifi very patchy!More
Another great visit to this beautiful hotel
Myself along with 4 members of my family have just returned from this hotel after a 10 night break. This is our fifth time at the hotel and as always, it was perfect! On arrival we were welcomed back to the hotel and had requested a disabled room and rooms close together. Yolanda and her team at reception were excellent and accommodated our requests, which started our holiday perfectly. We had also requested mattress protectors on our mattresses as we find the beds quite hard. The staff had these on the beds already and we hired a kettle at reception on arrival which was great! The hotel was busy but the staff were doing an excellent job as always-special mention has to go to Dario who seems to work tirelessly everywhere-he was very attentive and professional, without being intrusive which was perfect! The hotel has changed its cocktails at the bars and this is a great improvement, they are made on site and far better than the previous year. We saw the hotel manager around quite often which was nice. He pays attention to every detail and runs a tight ship! Adrianna our room attendant was excellent and had the place spotless every day. The food this year was a little repetitive with pork on quite a lot of the time-it would have been nice to have a little more variety on this front but all in all the food was good! I would definitely recommend this hotel and are looking forward to booking our trip for next year!More
Teamhoney_10, Belfast, United Kingdom
Things To Do► View all
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