This hotel comes with great pools and Puerto Calero Marina is just 2 minutes’ walk away.
This stylish hotel practically rubs shoulders with Puerto Calero Marina – a couple of minutes’ walk takes you to its cafés and restaurants. Alternatively, a courtesy bus will get you to Puerto del Carmen in 10 minutes.
Special mention goes to the 3 outdoor pools, among them an infinity number and a huge seawater pool for serious swimming. There’s a manmade beach, too. Plus you’ve got 2 buffet restaurants and a piano bar with a great view.
TripAdvisor Traveller Rating
Based On 2380 reviews
- Official Rating
- Floors: 2, 4 or 5
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Full Board buffet meals. Self-service late Continental breakfast 10.30-12.00. Afternoon snacks at set times.
Local, national and selected international alcoholic drinks and unlimited soft drinks, tea, coffee and mineral water 10.00-01.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main buffet restaurant
With themed evenings three times a week, specialising in Mexican, Chinese, Canarian, Italian and Mediterranean dishes. The buffet times vary through winter. Gentlemen are required to wear long trousers for dinner.
Daytime activity programme
Available 6 days a week with the entertainment team, with games such as pool, archery and table tennis.
Pool bar buffet restaurant
With a large selection of continental breakfast options served 'til midday, as well as a buffet selection for lunch.
Rooms ► View all
twin room with garden view
Twin room with garden view sleeps up to 3 with twin and a single bed, daily maid service and towel change, linen changed twice weekly. Cots are available, but if room is fully occupied there is no cot space.
twin room with sea view
Twin room with sea view sleeps up to 3 with twin beds and a single bed, daily maid service with towel change and linen change twice weekly. Cots are available, but if room is fully occupied there is no cot space.
TripAdvisor Traveller Reviews Show more reviews »
JUST BOOK IT(you will not be disappointed)
Just returned from our 2 week all inclusive holiday and what can I say but wow!!!!!!!!!!!!!. Can not wait to go back. This is the best ever holiday we have had over the past 7 years. It all started on our fantastic reception we received from one of your receptionists(sorry I wish I had asked her name) on our arrival. We arrived late in the evening and told a cold buffet was waiting for us(which was outstanding) and to be told we had been upgraded to a sea view room(this has never happened to us. ever!!!). Our room was lovely, very spacious and spotless. The hotel was spotless(every where) you could not find dust or dirt anywhere. I have never ever seen as many vacant sunbeds at any time of the day,you could have your pick of them. The grounds have many quiet areas to sit at and very spacious. This hotel would suit any age from babies to OAP's. No one would or is out of place, the hotel caters for all ages. There are plenty of activities going on through out the day and entrainment in the evening. Three times a week they have large inflatables in one of the pools which all ages enjoyed and a lovely touch. The food was good and plenty of choice.(My preference would be to have more choice in the cheese on offer as it repeats itself each night. Also to have meat/fish cooked and ready to serve on the hot plate at 7pm when the restaurant opens as this was never ready until later on) I loved the coffee and tea pots in the morning and the scrabbled eggs(my favourite). Plenty of combatable seating areas in the hotel any time of the day. Again my preference I would like to see more areas on where you can have a drink at when dressed being available earlier on and during the day. The only place to have a drink was the area by the restaurant where lunch is served which was very small and not somewhere you can sit when dressed, as everyone uses this from the pool. There are so many good things I can say about this hotel but do not have the space as I could go on and on. So I will just say fab, fab and fab again. If you are thinking about booking this hotel the JUST DO IT!!!!!!.I can promise you, you will not be disappointed. But you will be disappointed if you try to book and find they are fully booked. We have spoken to many people at the hotel who say they have booked year after year, and I can understand why. In fact I have just got back from the travel agents where we have booked to come back next year.(Lets hope the year goes quick, as I can not wait to go back and enjoy!!!!).More
andrea h, newcastle upon tyne
Fabulous fabulous fabulous. But......
I've just completed a two week holiday at this hotel with my teenage daughter. We booked a suite and opted for all inclusive prestige, this is my first experience of 'all inclusive'. I was far from disappointed!!!! The whole booking process was straight forward and check in could not have been easier, the welcome bottle of chilled fizz was most welcome. The suite was fabulously laid out with loads of space and all the facilities you could possibly need, the minibar was completely free and re stocked each day. The spa and gym were excellent and as prestige level we were allowed free daily access. The food was excellent and maybe somewhat repetitive over a fortnight but we liked the offerings so it was not a problem!! The grounds are stunning with plenty of options to sunbathe or get involved in the entertainment. The drinks on offer were fabulous and freely available without any hassle, the piano bar has a very laid back feel and the entertainment at 10pm in the auditorium was generally pretty good, as I would expect from this kind of holiday. Overall this is a fabulous place to stay and I will definitely return...... Just 5 minutes walk takes you to the lovely marina which has a fabulous selection of restaurants and a couple of bars (with sky sports). There's also a free bus to Puerto deal Carmen from the hotel if that's your thing. The 'but' is the wifi, it was free but very unpredictable and slow, I could happily live without it but my teenager found it a challenge!!!!More
IanMS1444NG, Leeds, United Kingdom
2nd time back and looking to book again
a rarity for my wife and I is to return to the same place again. However, when you find a great hotel it's hard not to return! From the excellent staff to the lovely food, it didn't let us down. Check in was quick, and the rooms were spotless. The variety of food on offer was good and the selection of drinks on offer in the all inclusive were excellent. The kids enjoyed the poolside games. At the evening show, the staff were very good to make the most of my 4 year olds birthday - all the guests sang to him. In terms of getting sun loungers - never a problem. The one problem I have with this hotel is the hotel bar. The piano bar is nice but can be very busy and not enough seats. So, not many options in the early evening for a drink. The service can be very slow. The bar service where the entertainment was seemed better this time. Also, the entertainment team did super job. What a laugh we had when they did the bodyguard. They must put a lot of time into the shows as the choreography was excellent. As always they ran the kids disco brilliantly. The only problem we had was with the taxi booking back to the airport. As we had 5 people, the hotel said we needed 2 taxis as 7:15 am was too early for a people carrier. I said fine. 1 taxi arrived at 7:30, the other closer to 8. So my wife and daughter were at the airport for 30 minutes waiting for me and my sons. Twice I went to reception to ask where the taxi was but didn't get any real response. However, we will still go back here again next year. We saw many returning couples and families this year that you know it's a great sign of a great hotel. One tip - don't get a bus transfer from the airport to the hotel. We booked taxi pick up from the airport - walked straight out, into a taxi and at the hotel in under 15 minutes!More
AnotherVision, Carrick-on-Shannon, Ireland
9/10 all the way , Fantastic place to go all inclusive
Our third visit as a family that must tell you something ! Cant really fault the place at all, loads of sunbeds, choice of pools including 40mt salt water lane pool , excellent all inclusive food and drinks some are branded, spa and indoor pool available, rooms cleaned everyday, great service in all restaurants and bars including table service on an evening. You can also order bottles of wine and Cava to go with your meal from a menu. My only niggle would be the main restaurant waiting time for the fresh cooked meats and this was only a maximum of 5 mins maybe at most. I wouldn't hesitate to go back in fact I almost certainly will, next year !More
Jeremy H, Holmfirth, England, United Kingdom
beautiful hotel my only let down is lack of hot gluten free food.
The hotel complex is huge but well signposted. The whole place is spotless with friendly staff. Meal choices are plentiful although I am coeliac and the gluten free hot meals are a bit of a let down. Don t get me wrong if you want to eat chicken or fish ALL the time then that's fine but after 5days of it I'm a bit bored. For everyone else there is lasagne, various pastas in sauces, pizzas, joints of meat(although the jamon contained gluten) There are plenty of salads and vegetables to accompany the meals. Plenty of fruit, ice cream and pastries for desert. The foods are all labelled with numbers 1-14-the most common allergens so I have found it easy to stay safe and not been ill. There are plenty of little bars dotted around. Sunbeds are plentiful and you can always find vacant ones . The pools are quiet and lovely and the surrounding areas well maintained . Will probably return but you need to step up with the gluten free options!!More
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