This hotel comes with great pools and Puerto Calero Marina is just 2 minutes’ walk away.
This stylish hotel practically rubs shoulders with Puerto Calero Marina – a couple of minutes’ walk takes you to its cafés and restaurants. Alternatively, a courtesy bus will get you to Puerto del Carmen in 10 minutes.
Special mention goes to the 3 outdoor pools, among them an infinity number and a huge seawater pool for serious swimming. There’s a manmade beach, too. Plus you’ve got 2 buffet restaurants and a piano bar with a great view.
TripAdvisor Traveller Rating
Based On 2739 reviews
- Official Rating
- Floors: 2, 4 or 5
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All Inclusive - Here's what you get
Full Board buffet meals. Self-service late Continental breakfast 10.30-12.00. Afternoon snacks at set times.
Local, national and selected international alcoholic drinks and unlimited soft drinks, tea, coffee and mineral water 10.00-01.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
La Cascada infinity pool
The infinity pool flows fresh water and is perfect for pool games or even relaxing whilst taking in the views. Pool towels and sunbeds are available around the poolside edge.
Main buffet restaurant
With themed evenings three times a week, specialising in Mexican, Chinese, Canarian, Italian and Mediterranean dishes. The buffet times vary through winter. Gentlemen are required to wear long trousers for dinner.
Daytime activity programme
Available 6 days a week with the entertainment team, with games such as pool, archery and table tennis.
Rooms ► View all
twin room with garden view and terrace
These twin rooms come with a garden-view terrace for that added outdoor space. They have an extra bed. And you'll also find free Wi-Fi, air-con, and a TV included.
twin room with sea view and balcony
These twin rooms come with a balcony that offers views of the ocean. They have an extra bed. And you'll also find free Wi-Fi, air-con, and a TV included.
TripAdvisor Traveller Reviews Show more reviews »
What a lovely Holiday in Lanzarote
This was our first Visit to Lanzarote and looked into the different hotels and the Hotel Costa Calero, came out top for us. We certainly were not disappointed . The staff were friendly , helpful and welcoming; There was a good selection of foods at meal times. The was sufficient loungers around the three different pools; The evening entertainment was excellent Cant say about the day entertainment as we we were out on visits to see the wonderful Island;, sadly there was not sufficient time to see everything we wanted to see, so will be returning very soon, The Hotel Costa Calero will again be our baseMore
Third visit to GREAT hotel costa calero!
Just returned from our third visit to the great hotel costa calero. All as usual is great from the off. Lovely to always see the samr friendly faces. This time we were with family which made it lovely. Food as usual is wide and varied, you would never be stuck for choice. As i always say everywhere is spotless- a credit to the cleaning staff they are never of the go. No idea how some find the beds uncomfortable, always sleep soundly. Never any trouble getting a sunbed, we like the sand area and the lower pool, although you still have "The sunbed bookers!" absolutely no need.. . Julie and Hugh Sneddon.More
A wonderful place to go for a chilled holiday. Good facilities for those with limited mobility. Enjoyable Spa. Delicious and varied food. Comfy room. The evening entertainment is a bit hit and miss. Be aware that if you are later for breakfast and have a continental breakfast instead of the main one, it is very basic.More
Very nearly lived up to all expectations!
My wife& I got back from Lanzarote last evening after an almost perfect flight with Thos Cook Airlines. The arrival into Arrecife was almost seamless - landed on time, baggage came through quickly, and we boarded our coach waiting to be taken to the Costa Calero. We waited and waited for all the holidaymakers who stop off for a cigarette on the way to the coach. We sat patiently on the coach for 35 minutes before the other passengers (only 7 of them!) joined us. My advice is tell your representative that you'll catch a cab rather than hang around. We got to the Costa Calero, it is a big low white building set on the main road to Puerto Calero. It is a very imposing main hall/reception area with superb floor to ceiling windows which give you an idea as to the rest of the hotel. The view from the main reception area and the Piano Bar is exceptional particularly during sunset. My wife & I presented ourselves at the Reception with our suitcases and our hand luggage to be greeted by the unsmiling face of a young lady called Sofia who merely said "Si?". I said that we were checking in for two weeks, her next contribution to the conversation was "Pasaportes!". which I duly handed over. I said that I had been in touch with the Reception staff by Email asking for a high room with a sea view (we had paid for a sea view room) - in response to this I got a shrug from Sofia who then said "You have Room 246!". She passed me the two room keys and various bits of paper and turned away from us obviously feeling that she had done her job. She was the only black spot in our two weeks as without exception the rest of the staff are wonderfully friendly and interesting. Everyone, without exceptions, greets you as you step out each morning. Ones worth mentioning are Carmen (main restaurant), Jorge (Restaurant & Theater Bar) and Juan Domingo in the outside bar. All the staff are worth a mention for their work and their attitudes. The rooms are what you can reasonably expect from a 4* hotel, they do what it says on the tin! You can even watch BBC & ITV programmes on the TVs! They are kept very well by cleaners such as Manuela (who looked after us). The hotel is large, it is beautifully set in large and well tended gardens, with numerous swimming pools, a really good spa experience and a daily programme of sports & games organised by the in house animation team. Everyone is enthusiastic and friendly without trying to push you into things. The breakfasts are all you could ask for from cold meat & cheese continental breakfasts through omelettes made to order, to bacon/eggs/beans etc, to smoked salmon and scrambled eggs. The only criticism there is that the toasters do not work well enough. Lunch is an informal affair where you just get what ever you fancy but certainly fills a hole if you've had a busy morning of sunbathing! Dinners are equally great with a wide spread of foods being offered from Show Cooking to different grills etc etc. It is also the first A/I hotel that we have used where you are offered a wine menu in the dining room! This is good and I suspect helps make the Costa Calero Hotel so well liked. I have never experienced a hotel where the percentage of return visitors is so high - deservedly so. I guess that my wife & I will join and add to that percentage because we'll be back. Incidentally we had a sea view if you stood on something!!!!More
Overall very happy with hotel just disappointed about there greed on the last day!
I throughly research all my holidays using tripadvisor before I make any bookings, a big thing for me is the food side of it and then the facilities. Europe isn't my favourite destination, but with a 4 month old baby & first time travelling with him, we didn't want to go too far, but wanted decent weather for April, so the canaries was the closet we found to home. I was pleased with all the reviews I was reading before we travelled, found some useful tips ahead of arrival, for eg 1 review said they emailed hotel direct to sort out a steriliser and kettle to sort the babies bottle. I too done this, when we arrived and checked in, we had to pay a deposit of 30 euro each item and they were in the room waiting. We arrived at 22.20 at night after a 15 minute taxi that cost 19 euro from Airport. We asked about the all inclusive, they said the Restuarant shut at 10 but they would call down and ask them to let us in to get something. It was a very kind gesture, but most of the food was packed away or what was left on hot plates was cold. We had a couple of sprites and headed to the room. I'd packed a few peanuts, snacks as I knew we'd arrive late. Rooms were nice, spacious even with travel cot in there, TV nice size and even had USB port in side as we'd downloaded some programs to watch, as we wasn't sure how the baby would cope with change in his routine, most nights after drinks & dinner, we headed back to room to chill and watch tv. The tv itself did have 6-8 English speaking g channels including Bbc 1/2, itv, channel 4, sky news, discovery channels.... The hotel has free wi-if that you could get in lobby, you room, by the pool. Going back to the rental of the kettle, I don't know of any all inclusive hotel that I've stayed in that hasn't provide tea & coffee making facilities in every room? The maid gave us 2 free waters everyday for the fridge. It's nice to wake up In the morning, whilst your family sleep & read on the balcony/terrace whilst everyone sleeps, but you couldn't do that here and considering the breakfast place doesn't open till 8, where are you supposed to get a cup of tea from if you're an early riser? Fortunately I could because I'd rented the kettle for babies bottles. Have to say the beds are seriously uncomfortable, however when we mentioned it to reception, they were quick to call the maid to put mattress toppers on, which helped improve the situation, The restuarants were busy, lots of choice, sometimes hot food not as hot as it should be. I think lunch seemed to be a lot of dishes made from left over dinner meals for night before.... One thing that they should defo look into and this is first place I've not seen it done, is listing the type of night it is. For eg say on Thursday its Spanish night, or Friday Asian night, put a sign up. As that way, if you do fancy venturing out 1 or 2 nights to treat yourself down in the marina, if you can see the weekly schedule, you could plan it, I'm not a fish eater and lots of Spanish dishes are fish based, so I could avoid that night and have that night out to eat. But they don't and we'd go to eat, and on a few occasions, my husband would get plate of food and I'd walk round and didn't fancy fish, or pasta dishes, chips so I'd get next to nothing. When we could have taken the opportunity to enjoy something down the marina. I've seen this done at every other all inclusive hotel I've been at and it defo works, so they should look into it. My favourite meal was breakfast, they have everything from fresh breads, spreads, fruits, yoghurts, full fry up.... Pancakes.... Cakes...coffees & a massive selection of tea, My favourite bit was the freshly made smoothies and the omelette station. The swimming pools and surrounding areas are amazing, always clean and at this time of year always plenty of beds. However I think that there should be a rule that around the children's pools, these beds really should be for people with kids only. There's plenty of other beds for couples to lay around, sometimes we couldn't always get round that pool as we'd come out later as baby was napping and the beds were taken up by child-less couples, quite selfish really! Have to agree with many other reviews, I too thought the children's pool would have been warmer? Only 1 afternoon did we get hit with rain, my husband was in the gym which he said was good with the equipment they have. I thought rather than go back to room, I'll go to the gym/spa and take the baby in the indoor swimming pool, everyone said you get voucher for 1 free go. Have to say I was gutted when I got there and the lady said no sorry only children from the age of 4..... So with a baby, in the rain, there really is nothing to do other than go and sit in your room. Older kids can go and play in the arcades or table tennis, play pool. The hotel provides towels, you have to pay 10 euro per towel which you get back at the end.i have to agree with other reviews, that I think the fact they charge you 12 euro per week for the safe is really stingey, we've never paid anywhere else in the world? The all inclusive and what it includes, probably is the best I've experienced in all of my all inclusive holidays. it isn't just local brands, eg white rum, if you want Malibu then it's there and included.... I was told everything on the bottom shelf is included and only the top labels you pay for, eg Malibu, baileys, Tia Maria, disarranno all included! The top shelf was mainly expensive Russian vodka's..... Irish coffee's and alcohol slush puppies were all included, so this was a definate plus.... The hotel provides free shuttle bus to and from Puerto delcarmen, we never went, we just walked the 10 minute walk down to marina. Lovely area, some cute little shops, sadly these are ridicously overpriced. Eg a pair of trainers my husband had for Â£40 they were in there for 90 euro. Never the less, worth a look, and the restuarants are nice and the market that's on twice a week is worth a look, depending on weather. The hotel has animation team and I was pleased they weren't pestering everyone to join in as some places I've stayed, I've felt harrassed. The evening entertainment was ok, music in the piano bar was nice touch, especially when you can sit on the terrace and watch the sun go down over the sea. The one big let down for me at the end was our flight wasn't till 9.30pm.... We was getting a taxi at 7pm..... we left the room at midday.... we had lunch during the day.... We chilled all day at pool. Had shower in one of the many onsite in the toilets which was nice as we didn't feel we needed to keep the room on for longer, as 10 euro per every additional hour is a bit steep. When we was all changed and waiting for taxi, we sat down to give baby his last feed, ordered a few drinks at 6.15pm.... Then To be told our card no longer worked....we enquired with reception, they said card stops at 6pm. If we wanted a drink we had to buy it..... I literally could not believe it, we arrived at 22.20 on the first night and had a Sprite, no food and now they were begrudging us a few drinks in the last hour as we waited for taxi. For a hotel of this size we was totally shocked that they would need to be so tight. If they sat down and worked it out, how often that happens with flights, to keep customers happy, make them feel appreciated and that the hotel would like them to return in the future. What is a couple of drinks? We could have had 10 pints on first night, we had 2 sprites.... Then We went straight to bed....never took advantage of the all inclusive at all on our first paid night! We never knew they would stop the cards & like I say for a hotel this size, to be asked to pay for a couple of drinks just as we are leaving, it's insulting to be honest. When we asked the receptionist if she could sort it for us as we only had cab money, she was rude to us, after having a wonderful first family holiday with our baby boy, we left feeling annoyed and deflated. There really as no need for that..... Overall I think there's some area's they could defo improve on, hopefully they listen to guests and improve on things that are continuously being picked up on. but overall we enjoyed it, I would recommend it, pools were great, clean, great location, peaceful...... I definitely learnt a lesson and that is to find out in advance about all inclusive being stopped on last day at a certain time? Planning in advance for future holidays, we would have been better off taking earlier flights, then it wouldn't have affected us and put a dampner on the end of a nice holiday. Thanks 4 reading, Happy holidays xMore
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