This hotel comes with great pools and Puerto Calero Marina is just 2 minutes’ walk away.
This stylish hotel practically rubs shoulders with Puerto Calero Marina – a couple of minutes’ walk takes you to its cafés and restaurants. Alternatively, a courtesy bus will get you to Puerto del Carmen in 10 minutes.
Special mention goes to the 3 outdoor pools, among them an infinity number and a huge seawater pool for serious swimming. There’s a manmade beach, too. Plus you’ve got 2 buffet restaurants and a piano bar with a great view.
TripAdvisor Traveller Rating
Based On 2280 reviews
- Official Rating
- Floors: 2, 4 or 5
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All Inclusive - Here's what you get
Full Board buffet meals. Self-service late Continental breakfast 10.30-12.00. Afternoon snacks at set times.
Local, national and selected international alcoholic drinks and unlimited soft drinks, tea, coffee and mineral water 10.00-01.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main buffet restaurant
With themed evenings three times a week, specialising in Mexican, Chinese, Canarian, Italian and Mediterranean dishes. The buffet times vary through winter. Gentlemen are required to wear long trousers for dinner.
Daytime activity programme
Available 6 days a week with the entertainment team, with games such as pool, archery and table tennis.
Pool bar buffet restaurant
With a large selection of continental breakfast options served 'til midday, as well as a buffet selection for lunch.
Rooms ► View all
twin room with garden view
Twin room with garden view sleeps up to 3 with twin and a single bed, daily maid service and towel change, linen changed twice weekly. Cots are available, but if room is fully occupied there is no cot space.
twin room with sea view
Twin room with sea view sleeps up to 3 with twin beds and a single bed, daily maid service with towel change and linen change twice weekly. Cots are available, but if room is fully occupied there is no cot space.
TripAdvisor Traveller Reviews Show more reviews »
Great hotel - enjoyed my second visit
Just come back from my second holiday at the Costa Calero and it did not disappoint. This is a fantastic hotel, set in gardens that are beautiful and well cared for. The flame trees were looking particularly stunning last week! Although the hotel is large, the grounds are laid out in small areas, so it doesn't feel crowded. There are several big pools, including a salt water one. The staff are wonderful and all work so hard. A special mention for Diana, who looked after our room so well, but everyone was friendly and helpful. It did seem a shame that the Piano Bar, which has a lovely terrace looking out to the volcanoes, doesn't open until 6pm. Of course there will always be tensions between the holiday requirements of different sets of guests. As a non-smoker, I felt a little restricted when eating outside - although there are 'no smoking' tables, they are in a small area at the back of the dining room terrace and the smoke blows across. But I appreciate that the hotel is making an effort to accommodate both smokers and non-smokers. In late June the hotel was packed with babies and small children, as would be expected. It was lovely to see them enjoying themselves, but it would be nice to have some space in the dining room reserved for adults only. And at 10pm, when the animation team ask for children to leave the stage and dance floor after their 'mini disco,' it would be good to see this happen. The food is very good, with lots of choice for everyone. Better labelling would be helpful, though. In particular, it would be useful to know whether items such as 'chef's salad' or 'lasagne' have meat in them. I found (and enjoyed) the 'vegetarian corner' at dinner, but I'd missed it for the first few meals because it is where people queue to have the roast of the day carved for them! In general, I had a lovely holiday and look forward to returning to the hotel. The views from the high floor bedrooms are fantastic, the public areas are beautiful and the whole place is spotlessly clean. The pretty marina, with its shops and restaurants, is a short walk away (though the hill is steep on the way back). A water bus runs regularly between the marina and Puerto del Carmen (10 euros return) and the hotel operates a courtesy bus.More
Stayed June 2015 with mum, 81 hence travelled with Saga. Hotel is lovely, spotlessly clean, airy and spacious, and well equipped. Staff were very friendly and helpful. Grounds were full of plants, trees and flowers, well maintained. Pools excellent, especially the spa which Saga guests can use as many times as liked, free of charge. Food was very good, always a choice and something for everyone (even burgers/pizza/chips!). The only slight negative for us was that lunch is served in a restaurant on the pool/ground level, meaning stairs or a longish walk in the heat of midday for mum who isn't very mobile. Apart from that, excellent all round.More
Jobabe2002nz, Derby, United Kingdom
Slipping standards and "sunbedgate"
My friend and I spent the second 2 weeks of May at this hotel. It was my 8th visit, which speaks volumes about how highly I rate the Costa Calero and this is also reflected in my previous reviews posted here. However, I was disappointed by a few things this time around and am sharing my gripes here in the hope it may lead to improvement. Firstly, I noticed a drop in standards in the lunch restaurant (Oyambre). On several occasions there were pools of water on the floor in front of the drinks station. This was on first opening, so not caused by guests. Clearly this represents a slipping hazard. Another regular occurrence was the failure to remove the aluminium lids from the rice and noodle dishes at the hot food section. This meant they were inaccessible to diners. Another time, the kitchen staff forgot to put out the ice cream and only did so when I mentioned it to them. Food on the grill was often very overcooked to the extent it was almost inedible. All of these points seem to indicate a lack of control or supervision. Secondly, towards the end of our holiday the hotel became noticeably busier. My friend and I request a garden room every time we stay at the hotel as we prefer to sunbathe on the grassy area in front of our room rather than at the pool. From our experience, this is what most people in these garden rooms do. On the morning of 30th May, we returned from an early breakfast to find two hotel employees removing one sunbed from each of the garden rooms. The majority of the guests in these rooms were either at breakfast or still in bed (it was not even 9am). No prior warning or notice had been given and it was only our protests and a telephone call to reception that enabled us to retain our two sunbeds. The other guests simply returned to their rooms/woke up to find they only had one sunbed to share between two people! Many of the guests from whom a sunbed had been taken were elderly and/or had mobility issues. They had chosen garden rooms to make sunbathing easier/more accessible. The reason given for the sunbed removal was that there were not enough sunbeds around the pool. If, as the hotel keep insisting, there are enough sunbeds for all the guests, I fail to see how removing them from people who are using them outside their rooms in order to relocate them poolside is going to solve that problem. Perhaps the hotel would be better to address the issue of sunbed reservation, about which so many people have complained. This is still ongoing, and a walk around the grounds at 7am would show many towels already in place, despite the fact that the towelsâ owners might not actually turn up to use the beds until the afternoon. That point aside, the manner in which this sunbed removal was executed was appalling and resulted in many angry guests. Not a good PR exercise! Having got these complaints out of the way, I would stress that I still enjoyed my stay. The standards of cleanliness in this hotel are second to none. The staff are the friendliest I have met anywhere. Special thanks as always to our maid Ana. In the bars & restaurants, a mention to Alonso, Acaymo (who has sadly now left to work in Ibiza), Miguel, Dario and others too many to list. The food and drink did not disappoint either. I am already looking forward to returning next year and hope that the issues I have highlighted will be resolved by then.More
A good 4 star hotel.
I have just got back from a seven night break at the Costa Calero, Lanzarote. Overall a good hotel. Very clean and staff are friendly. Could not fault the rooms, a good size, a range of TV channels including British TV, the air con worked well too. The main fault was the food although the food was very nice, a wider range of options would have been preferred. It tended to get a little 'samey.' The other fault being the wifi although it was free, the connection was very slow! The area the hotel was located in, Puerto Calero was beautiful. Some fantastic little shops and restaurants with a lovely view of the harbour. Although, I would not recommend a trip to the old town as it is very grotty, a little 'Blackpoolesque' and could do with updating!More
Leigh-Ann k, Grimsby, United Kingdom
We have just returned from a fabulous week at this hotel. The staff were amazing, the hotel and grounds were immaculate, the drinks flowed and the weather was fantastic. We were lucky enough to have a poolside room and would recommend requesting one of these. We cannot recommend this hotel enough - in fact, 3 days after we got home, we booked to go again in September.More
Nicola C, Hertfordshire
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