This hotel comes with great pools and Puerto Calero Marina is just 2 minutes’ walk away.
This stylish hotel practically rubs shoulders with Puerto Calero Marina – a couple of minutes’ walk takes you to its cafés and restaurants. Alternatively, a courtesy bus will get you to Puerto del Carmen in 10 minutes.
Special mention goes to the 3 outdoor pools, among them an infinity number and a huge seawater pool for serious swimming. There’s a manmade beach, too. Plus you’ve got 2 buffet restaurants and a piano bar with a great view.
TripAdvisor Traveller Rating
Based On 2321 reviews
- Official Rating
- Floors: 2, 4 or 5
Holidays with added luxury
- Highly rated by you
- 20kg luggage allowance
- Kid-friendly Premier Families collection
- Long-haul Premier Luxury collection
- Stylish 4 and 5-star hotels
All Inclusive - Here's what you get
Full Board buffet meals. Self-service late Continental breakfast 10.30-12.00. Afternoon snacks at set times.
Local, national and selected international alcoholic drinks and unlimited soft drinks, tea, coffee and mineral water 10.00-01.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Main buffet restaurant
With themed evenings three times a week, specialising in Mexican, Chinese, Canarian, Italian and Mediterranean dishes. The buffet times vary through winter. Gentlemen are required to wear long trousers for dinner.
Daytime activity programme
Available 6 days a week with the entertainment team, with games such as pool, archery and table tennis.
Pool bar buffet restaurant
With a large selection of continental breakfast options served 'til midday, as well as a buffet selection for lunch.
Rooms ► View all
twin room with garden view
Twin room with garden view sleeps up to 3 with twin and a single bed, daily maid service and towel change, linen changed twice weekly. Cots are available, but if room is fully occupied there is no cot space.
twin room with sea view
Twin room with sea view sleeps up to 3 with twin beds and a single bed, daily maid service with towel change and linen change twice weekly. Cots are available, but if room is fully occupied there is no cot space.
TripAdvisor Traveller Reviews Show more reviews »
Good but not great.
Had an enjoyable time by the pool & absolutely loved the fact there is a large 40m pool for proper lengths so I could exercise every day. What let it down was the uncomfortable beds & the fact we were in a room right above the bar so there was noise every night till gone midnight.More
faint hearted not for you
My family and myself have just come back from this hotel. we stayed a week, fab hotel huge complex could not fault it but we had someone in a wheelchair not for anyone who is disabled,there are no ramps,as we have in England,and we googled this area before we booked our holiday. unfortnately we had to go begining of school holidays, do not go during this time if you do not have to 4.1/2 flight from Newcastle we may as well have been in a cresh, kids shouting and babies screaming.not good, The hotel had a very nice entertainment room,but it was like being in a school playground, no one supervised the children,Outside the hotel there is a very steep bank ok getting down but very difficult comingback. this review sounds very negative,but we enjoyed ourselves,just stating a fact to avoid school holidays if you do not have children with you.More
marypop60, newcastle upon tyne
Hotel and grounds lovely but not really suitable for kids
Hotel areas, room, pools, food, service all great and a lovely place to stay as an adult and has a fabulous large indoor/outdoor spa pool which is a must to try BUT I would not stay there with small children. This isn't in anyway a criticism to the hotel and high standards of everything but the design of the grounds and pools (although very nicely maintained, clean and spacious) are on different levels and have VERY STEEP and LONG stairs to get between them. Easier sloping access is in and around the whole grounds but kids being kids will always take the fastest route and this is down the steep stairs. They are black which makes them hot underfoot and very slippery when wet as well as being quite wide. There is a handrail on one side which is set at adult height so isn't practical for a child. They are very long and steep and could potentially cause injury if someone fell down them... I would be extra cautious with kids. Apart from this the hotel offers high standards all round and I would recommend it for adults whether going as a couple, a group or as a single traveller looking for a little bit more than the average resort. Last note, would definitely say not the place for a teenage group looking for fun but more for discerning adults looking for great service, high standards, good food, nice rooms and quieter local area.More
Senlac1066, Battle, United Kingdom
Brilliant Spa day for none residents of the hotel
We live here on the island and for my husbands birthday I booked him a massage and also a full Spa day with lunch. What a great birthday treat. He loved it and now we feel so relaxed and chilled out. Excellent experience!More
Polly P, Welwyn, United Kingdom
This was our third visit and we had high hopes. Unfortunately the hotel has changed considerably since last year. The majority of the staff are so disgruntled - so unhelpful and even rude, Takes ages to get served at the bar -staff just ignore you, We pre-ordered a cake for my son's birthday which didn't arrive at our table even though I had reminded the staff when we arrived for dinner. We sat and waited for over an hour and the cake didn't arrive. There was no sign of any staff to find out where the cake was(!) so we left the dining room and went to Reception to tell them. We were met with a very irate receptionist who insisted that we had to pay for it - 20 Euros - even though we hadn't had it! She backed down eventually but offered no apology or recompense for ruining our birthday celebration. Trying to get a sunbed is impossible. We asked at reception what the procedure was for reserving sunbeds and were informed that it was okay for guests to reserve them straight after dinner for the following morning!! I've never heard of this before and it also means that when the pool man comes to clean the beds at 6am, he cannot do this as they are all covered with guests' towels and baked on suncream!! On the plus side the cleanliness is excellent - as it was last year. Also Eddie who is one of the entertainers is brilliant with all the guests. On the whole, it has been very disappointing after the wonderful experience of previous years.More
sharron g, Manchester, United Kingdom
Things To Do► View all
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. First Choice reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions please click here