This hotel comes with great pools and Puerto Calero Marina is just 2 minutes’ walk away.
This stylish hotel practically rubs shoulders with Puerto Calero Marina – a couple of minutes’ walk takes you to its cafés and restaurants. Alternatively, a courtesy bus will get you to Puerto del Carmen in 10 minutes.
Special mention goes to the 3 outdoor pools, among them an infinity number and a huge seawater pool for serious swimming. There’s a manmade beach, too. Plus you’ve got 2 buffet restaurants and a piano bar with a great view.
TripAdvisor Traveller Rating
Based On 2631 reviews
- Official Rating
- Floors: 2, 4 or 5
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All Inclusive - Here's what you get
Full Board buffet meals. Self-service late Continental breakfast 10.30-12.00. Afternoon snacks at set times.
Local, national and selected international alcoholic drinks and unlimited soft drinks, tea, coffee and mineral water 10.00-01.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
La Cascada infinity pool
The infinity pool flows fresh water and is perfect for pool games or even relaxing whilst taking in the views. Pool towels and sunbeds are available around the poolside edge.
Main buffet restaurant
With themed evenings three times a week, specialising in Mexican, Chinese, Canarian, Italian and Mediterranean dishes. The buffet times vary through winter. Gentlemen are required to wear long trousers for dinner.
Daytime activity programme
Available 6 days a week with the entertainment team, with games such as pool, archery and table tennis.
Rooms ► View all
twin room with garden view and terrace
These twin rooms come with a garden-view terrace for that added outdoor space. They have an extra bed. And you'll also find free Wi-Fi, air-con, and a TV included.
twin room with sea view and balcony
These twin rooms come with a balcony that offers views of the ocean. They have an extra bed. And you'll also find free Wi-Fi, air-con, and a TV included.
TripAdvisor Traveller Reviews Show more reviews »
Lovely Hotel, with fantastic staff.
This Hotel was superb in every way. It was lovely, nice size rooms, lovely setting and very quiet location. The staff were very very friendly throughout, the catering staff worked very hard providing quality food all the time. The bar staff were the same, constantly they were always very busy, but they were always very friendly and polite. Not forgetting the room cleaners who always did a great job. It was one of the best holidays we've had and this was due in part to the staff at the hotel. Shows in the evening varied in quality but generally we enjoyed them and the animation team always did their best to entertain. The show were they did Dirty Dancing was hilarious. We are aged mid/late forties in age and but at this hotel it was like being aged 18 as the majority of the clients were 65 plus. This didn't affect our enjoyment as to be fair as a lot of the pensioners knew how to party especially in the piano bar. They were various nationalities at the hotel but everyone was friendly. The only negative thing about the hotel was the card system used for all inclusive package. We prefer to have a wrist band as you don't need to keep getting out a plastic card whenever we wanted drinks etc. Overall I would thoroughly recommend this hotel to everyone. Well done to everyone who works at this hotel.More
Lovely,quality hotel in every way
Had a fabulous holiday first week of January here,couldnt fault anything ! Extremely quick easy check in,lovely room ground floor with terrace containing chairs table & 2 sun loungers.Room & bathroom spotless.Pool areas and grounds lovely, very spacious,plenty small quiet sunbathing areas away from main pools- we were delighted, extremely well kept and planted gardens.The Spa (1 free entry on a weeks all-inclusive package) was excellent,one of the best I've been in.Great piano bar for sunset and pre-dinner drinks,all inclusive drinks and cocktails very good,no need to upgrade to Premium Package in our opinion.Food very high quality,and evening entertainment very good.The hotel has a lovely atmosphere,relaxed but with a quality 4 star vibe,extremely good value- DONT hesitate to book !More
Rich and Jackie B, 504075
HARD TO FIND FAULTS
Spent one week here in November 2015-AI Prestige. Hotel spotless, staff all very polite ,efficient and helpful. Choice of drinks on Prestige amazing although the basic AI had a very good range. Swimming pools easily accessed. Spa wonderful. Courtesy bus to Puerto del Carmen although this resort appeared run down. The marina is beautiful with a number of designer shops. People exaggerate the gradient of the slope to the marina.We will return in late summerMore
Mrs Carol Palmer
What a fabulous holiday, the Hotel is amazing and the quality of the food is excellent. We have been holidaying in the Canaries in January for many years and have stayed in lots of good hotels but this one is outstanding and good value for money. The staff are really friendly and helpful and the rooms are spacious and well maintained. We liked it so much that we are returning in September and looking forward to it immensely. More
Lovely hotel ,clean with good quality rooms.Plenty of food choice and transfers to Del Carmen a bonus.Yes the Marina is down a steep hill but I managed having had knee replacements by going the long walk around.Well worth it a beautiful marina.We will return to this lovely hotel in the not distant future.More
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