Hotel Barceló Santiago

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This hotel has bagged a spot high above the sea with pretty panoramic views. The beach is sandy, and it’s only 15 minutes along the promenade to Puerto de Santiago. There are 4 pools, one’s just for kids, and by the circular snack bar you can watch the chef rustle up grub while you wait. A traditional tapas restaurant is the best of the rest, with its open terrace and killer views of Mount Teide. There are 3 bars, too – the one in the lobby has a respectable cocktail list and foot-tapping flamenco shows. And when it comes to rooms, they’re nice and smart, with bright prints and cream walls.

TripAdvisor rating

Based on 1699 reviews

  • Official Rating
  • 2Buildings
  • 9Floors
  • 400Rooms
  • 4Lifts

All Inclusive - Here's what you get

Food

Full Board meals in the buffet restaurant. Snacks, time restrictions apply.

Drink

Soft drinks and local alcoholic drinks, time restrictions apply. Afternoon tea and coffee.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Buffet restaurant*

This buffet restaurant serves a range of international cuisine for breakfast, lunch and dinner. There's live show cooking with meat, fish and pasta dishes. Not only that but you can enjoy your meal while admiring the stunning views of La Gomera. There's a dress code here, with long trousers for gentlemen at dinner.

3 outdoor pools

With sunbeds.

Tapas bar*

Offering a selection of tapas dishes and Spanish wines on the terrace with views of Mount Teide. Open selected days.

Rooms ► View all

superior twin room with sea view

Superior twin room with sea view sleeps up to 3, with extras including bathrobes, slippers, kettle, 1 free Spa circuit entrance per stay and rain shower. Minibar is restocked daily with 1 bottle of water per person.

twin room with sea view

Twin room with sea view sleeps up to 3.

TripAdvisor Reviews Show more reviews »

Beautiful Views, but could do with a spruce up!

Travelled here with my husband and 11 year old daughter - 15-22 April 2014. Well, where do I start?? We arrived at the hotel 2 hours after landing at the airport (very long wait on coach at the airport waiting for Rep to come). First impressions of the hotel on arrival was it very noisy from kids disco, and we were NOT offered a welcome drink like everyone else seems to have had. I had emailed the hotel before we went requesting a room higher up for a better view and away from the noise of the entertainment - very disappointed to find our room was on level 6, which was more of a view of the pool and it was very noisy. We contacted reception and were told we may be able to change rooms tomorrow. After a long journey we were just glad to get to bed. Next morning we changed rooms and were given room 810 - a much better view. The room was supposed to be a Superior room - but it was very average. It had a very unpleasant smell of drains when you entered the room (and I have read this on other reviews too!) Not nice. The double bed was very comfy - and I slept very well almost every night (which is unusual for me on holiday). The dressing table and cupboard in the room was a bit poor quality and the fridge inside was barely cool. Bathroom was well equiped and a good shower - but we felt it needed a good deep clean, daily cleaning of the room was not very thorough - was tempted to buy a bottle of bathroom cleaner and do it myself!! The food in the self service restaurant was on the whole good and if you got a warm plate then the food remained hot too. Our biggest disappointment was the price of the drinks in the evening (we went half board) 2.50 euros for a coke or fanta (only 200ml), and 2.00 for a bottle of water, 3.00 euros for glass of wine or cava. So for 2 soft drinks, a glass of wine and small bottle of water was costing about 10 euros a night, plus if you wanted a coffee or cocktail in the bar after it was more money!! What annoyed me was in the morning for breakfast they were serving juice, water, tea/coffee etc for free - and I was puzzled why they had bottles of Cava to help yourself too as well!!! - who drinks Cava with breakfast??? It is lovely to sit outside, as its very noisy inside. The only other thing we were not happy with was there are not many shops/bars around the hotel - just a couple of supermarkets and gift shops. To get to the towns either side you would have had to walk up a very long steep hill (the Rep called it cardiac hill - and I can see why!!) Luckily we hired a car, and so glad we did - when up Mount Teide, which was spectacular and well worth a visit (take a warm jumper). We also visited Costa Adjeje - very good market and we walked down to the promenade for lunch and looked around their nice shops. All in all to sum it up - if you want a hotel with nice views which is quiet, it is ideal. It could do with a spruce up and deep clean everywhere.More

magicalstay, Hexham, United Kingdom

Best week of my life!

So i just got back from my weeks holiday here, and its easy to say it was the best week of my life! The staff are so friendly and helpful, always smiling at us, the animation team are FANTASTIC - never bored, and the rooms (i was on the 9th floor) and views are breathtaking. The wifi isn't brilliant - but it still works not too badly. And finally, the food. As i am a vegetarian i found it quite hard to find food to eat, but what there was was delicious! The grounds are also beautiful! However its sad how the no towels on sunbed rule is not enforced. Overall, one of the best holidays I've had, and i normally stay in 5* hotels! Would definitely recommend, especially to families. More

maisiekemp, Bath, United Kingdom

Cattle Market

Been here for a drink in the past and the pool looked so nice thought we would come for a week in February to get away from the rain and floods. Big mistake. Hotel was full. Breakfast and dinner was like a cattle market with no tables and loads of pushing and shoving for the food. Would have been nice to have been shown t a vacant table instead of having to fight for one. Asked for a high floor room after reading previous reviews. None available. Room on 4th floor. Bathroom smell so bad had to keep door shut at all times. On the last 3 days workmen started to drill all day outside the room. Dust coming through the patio doors and covered the balcony. Never again!More

June R, Ware, United Kingdom

Stupendous view

We booked a room for 3 adults (my daughter is 17), my wife had to postpone her arrival for 3 days and we weren't sure she could make it, we didn't have to ask anything, they removed her from the initial bill. This was really appreciated. On the other hand, the qulity of the internet connection is extremely poor for 25€/week. No way to think about some telework or to upload pictures for your family stayed home. The view on the sea and the Cliffs is exceptional, Service is good and food is of good quality (fresh and varied, but not gastronomic)More

Anna Maria C, Puerto De Santiago

Worth a trip

This is a nice hotel, clean very helpful staff, great drinks but BUT the food is NOT! THE FOOD IS JUST WARM EVEN WHEN IT JUST COMES OUT OF THE KITCHEN, the decor in the rooms is dated but they are clean. Poor wifi too. But it's cheap and if you do not. Ind cool food then it's ok!More

jjj3996, Clacton-on-Sea, United Kingdom

See all 1699 reviews »

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