This clifftop hotel has some of the best views in Tenerife. It also has 4 pools and its own tapas joint.
The views at the Barcelo Santiago are hard to beat. Look one way and you’ll see the Atlantic Ocean and the neighbouring island of La Gomera. Look the other and you’ll see the cliffs of Los Gigantes.
The hotel has 4 pools, one just for kids. On the food front, there’s a buffet restaurant, an à la carte and a tapas place. Better still, Puerto de Santiago’s sandy beach is just a 5-minute walk from the hotel.
TripAdvisor Traveller Rating
Based On 3264 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board meals in the buffet restaurant. Snacks, time restrictions apply.
Soft drinks and local alcoholic drinks, time restrictions apply. Afternoon tea and coffee.
Sports and Activities
All are included except where indicated.
Facilities► View all
This buffet restaurant serves a range of international cuisine for breakfast, lunch and dinner. There's live show cooking with meat, fish and pasta dishes. Not only that but you can enjoy your meal while admiring the views of La Gomera. There's a dress code here, with long trousers for gentlemen at dinner.
3 outdoor pools
There are three outdoor pools to choose from. Dotted with palm trees, sunbeds and parasols you have views of the sea from all three. The pool snack bar is also within easy reach.
A la carte restaurant /Tapas bar*
On some days, this restaurant serves meat grills and a dessert buffet selection. On other days it becomes a Tapas bar, complete with a choice of Spanish wines and a terrace with views of Mount Teide. It's open on selected days and there's a smart-casual dress code - men are asked to wear full-length trousers at dinner.
TripAdvisor Traveller Reviews Show more reviews »
A super relaxing week.
This was our first time at a BarcelÃ³ hotel. Upon arrival, late on Saturday night, we were made welcome by friendly informative reception staff with glasses of Champagne. A porter took our cases to the room. Our room on the 5th floor had fantastic sea views, morning, afternoon and evenings. The room was spacious and the bed very comfortable. The meals were very fresh and tasty. Some limitations were made on our all-inclusive status, but this did not deter us. Although we had a late call on Saturday we were allowed full use of the hotel until our pick-up arrived. A fantastic holiday!!More
Jacqui B, 186403
Very nice location, good hotel, lovely staff
When we arrived (in the morning) our room was not ready yet, but we were informed that it was on the 3rd floor. Having read the comments here I was ready to ask for a room change because it was not on a 'higher' floor, but when we were able to enter it it proved to be perfect. We booked a junior suite, it was on the far end of the hotel (northern part), so lovely view on "Los Gigantes". If your are a sunlover this side of the hotel is not the perfect side for you, however we liked the fact that is it remote from the 'crowd' very much.This room was probably refurbished already, because it looked exactly like the pictures on the website (lots of space and nice bright colors). Housekeeping was fabulous: the room (and bathroom) were immaculate. Staff very friendly, they did their very best to make you happy. We went for breakfast only. Food was good, all you could want for breakfast was there. Fresh juice available as well. The hotel was full (we went during Semana Santa), so it was crowded in the restaurant, but staff did their best to keep everything clean and stocked. We used the parking of the hotel: very convenient (10 euro a day). You are able to enter with your keycard, it is a closed parking garage. Spaces not very big, but sufficient (you have your own numbered parking lot). We found it nice to be able to walk up to Puerto de Santiago over the path next to the sea. There are a couple of restaurants close to the hotel, but much more hotels (and bars) can be found in Puerto de Santiago. Overall, we did not spend a lot of time in the hotel (we rented a car and visited the entire island), but it was good value for money, and nice and quiet.More
We have just returned from this Hotel a party of four. Rooms 324,326. We are a well travelled group and I feel I need to share our review. This Hotel is out of the way of crowds and noise. The views are amazing. This Hotel was designed very cleverly overlooking the sea. The rooms are average but clean ( no kettle or iron) The staff are so friendly with or without a tip. The food in the Returants lunch & evenings were excellent. The entertainment was fantastic the team work really hard to please. We would highly recommend this Hotel and will definetly return. It is clean friendly what more could you ask for. We never heard anyone moaning whilst we were there and I don't understand all the negative reviews perhaps people expect too much for their Â£Â£Â£Â£Â£Â£,s Thank you to all the staff from the maids to waiterss etc for giving us a fun week.More
Again, a fantastic stay at a well-run Barcelo hotel in Puerto Santiago.
We have been here a couple of times before, and again, it proved to be a fantastic holiday, with superb cleanliness- excellent room cleaning, ground maintenance-, amazing choice of food, loveable staff and waiters, and incredible, hard-working animation/animateurs staff who were so polite, encouraging and professional ( given the diversity of people and their different needs and perspectives). The helpfulness of the management team of the hotel is reflective of the Barcelo general approach, and they seem to really want you to have a good experience. There was ALWAYS a manager around available for comment/help/ criticism ( if anyone wanted to do that). The room was again just what we wanted, with a view and the sound of the sea, that we could only have anticipated in our dreams. Slightly 'tired' facilities as they know, but perfectly functional and clean. The pool bar staff were excellent and, again, very helpful and polite, and most even smiled all the time! For the money, this was unbeatable, in our 40 years of experience of pretty good hotels and resorts. The ANIMATION team, were BRILLIANT and tried so hard to make everyone welcome and comfortable. They deserve medals for tact and enthusiasm. Non-smoking balconies and no-smoking in the pool bar area would be good. Please do not go there - we want to be able to get a room!More
Great hotel, room, pool and location. We had a very relaxing holiday. However, one negative, we went all inclusive as we wanted to relax with everything taken care of. There seemed to be a greater focus on what we couldn't have, and when we were allowed to have it which gave us the opposite experience. Cocktails such as mohito's had to be paid for. All inclusive drinks finishing at 11pm. Pool bar not accessible for food to all inclusive between 1pm and 3pm. Of course, we were advised if we paid an extra fee per day - to upgrade to an all inclusive 'premium' there were none of these restrictions on drinks, serving hours or access to restaurants. We had thought we'd already paid for that in the definition 'all inclusive'...so felt we didn't get value for money. Not sure if it is Thomson the operators issue or the hotels.More
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Items marked with * incur extra charges which are payable locally