This clifftop hotel has some of the best views in Tenerife. It also has 4 pools and its own tapas joint.
The views at the Barcelo Santiago are hard to beat. Look one way and you’ll see the Atlantic Ocean and the neighbouring island of La Gomera. Look the other and you’ll see the cliffs of Los Gigantes.
The hotel has 4 pools, one just for kids. On the food front, there’s a buffet restaurant, an à la carte and a tapas place. Better still, Puerto de Santiago’s sandy beach is just a 5-minute walk from the hotel.
TripAdvisor Traveller Rating
Based On 3873 reviews
Full Board meals in the buffet restaurant. Snacks, time restrictions apply.
Soft drinks and local alcoholic drinks, time restrictions apply. Afternoon tea and coffee.
All are included except where indicated.
This buffet restaurant serves a range of international cuisine for breakfast, lunch and dinner. There's live show cooking with meat, fish and pasta dishes. Not only that but you can enjoy your meal while admiring the views of La Gomera. There's a dress code here, with long trousers for gentlemen at dinner.
There are three outdoor pools to choose from. Dotted with palm trees, sunbeds and parasols you have views of the sea from all three. The pool snack bar is also within easy reach.
On some days, this restaurant serves meat grills and a dessert buffet selection. On other days it becomes a Tapas bar, complete with a choice of Spanish wines and a terrace with views of Mount Teide. It's open on selected days and there's a smart-casual dress code - men are asked to wear full-length trousers at dinner.
children friendly and a amazing holiday. should not be disappointed at any time of your stay I stayed 2 weeks and enjoyed every moment. the staff/ reps were all incredibly friendly. There are pools near the restaurant and sunbeds a way/place to spend your day also loads of places to go out on day trips. More
Wish all inclusive meant ALL INCLUSIVE . Beautiful views and weather. Very comfy beds. Some staff were great some abrupt. Need more loungers and umbrellas. Good was really good but wish the snack bar was open all dayMore
Kirsty D, 186254
We visited at the end of July to early August 2016 for 11 nights as a family with two teenage girls. We all enjoyed our stay and were happy with the hotel. We arrived after 10pm and were greeted with a glass of cava or juice. As we had missed dinner we were told we could get some cold food in restaurant, which we did. We had two double rooms, I requested they were next to each other and on a higher floor, both of which we got. We were on the 4th floor which was fine. Had a sea view which was amazing - stunning sunsets. On other reviews people complained about the rooms. They could be updated, especially the bathroom, but we found them adequate and clean. Plenty of room and storage. Only saw 2 cockroaches! Beds VERY comfy!! Cleaned just about everyday by nice ladies. Staff in the whole hotel work VERY hard, especially the waiters during breakfast, lunch & dinner and those who work in the bars. Reception staff very helpful, even sorted out a room for us to shower and change in on the last day as we weren't leaving till 5pm but had to vacate our room at 12pm. The pool is nice and high up on the 6th floor so again amazing views. Mainly quite deep but does have shallower parts and a baby pool. Lots of sunbeds, some looking out to sea. People do get up early to save beds but we did see the lifeguard leaving notes on beds (at about 9am) saying not to reserve them. He then gives people about 2 hours before removing the towels if no one returns in that time. Fair enough!! Food was good but a bit more variety would be better. Entertainment team work hard and are lots of fun. Lots going on during the day but mainly for over 16's. Evening entertainment was ok. The entertainment teams movie night was the funniest, especially The Full Monty & Dirty Dancing. We travelled with Thomson and went on two of their trips. One to Siam Park, we chose the premium which included towels, locker and â¬15 each for lunch. If we went again we wouldn't bother with these extras. The coach picks you up at the hotel at 9.30 and we got there about 10.15am and you leave at the park 4.30pm (we had to run for the coach), it wasn't long enough in the park. We wasted time having lunch, especially trying to add food to make up each â¬15. You could probably get a quick snack cheaper and get back to the slides without the voucher, take your own towels, everyone leaves them on chairs around the park. Slides good but beware you have to be 16 to go on the Tower of Power. Singha is the newest ride and had very long queue, might be better to go to first. A few of the slides sit 4 so great for our family as we went on together! The other trip, via Thomson, was on the Freebird catamaran to see Dolphins and Whales. Half a day trip. We did get to see Dolphins and small whales (size of Dolphins). Lovely to see them swimming along the boat. We went in the afternoon and did get to see both but the morning group didn't see any Dolphins. The crew provide food & drink (including beer and cava) and look after the seasick. Before the end of the trip they stop just off the coast and you can swim in the sea. We also went on a trip with Atlantico excursions (opposite hotel). We went to TEIDE, the dragon tree, Garachico (to see the lava pools in the sea) and to Masca. Thoroughly enjoyed the trip but not always long enough in each place. Would have liked longer at Masca, especially after the scary drive to get there! Had a wonderful holiday and would recommend the hotel, hopefully they will update the rooms which will make it even better. More
The hotel is very good value, nothing is too much trouble for the staff. Even rang our room later in the day when we left the quiet sign on to see if we needed it cleaning or fresh towels. Plenty of choice of food and replenished frequently. Never had a problem getting sun beds plus they would put a note on your beds letting you know that towels would be removed if left for a length of time. Pool bar food was very good and a good choice, the Santiago salad was fantastic never managed to finish it, More
This hotel is in a great location with fabulous views and a great snorkelling swimming off rocks spot beside hotel. Lots of entertainment but too noisy in premium rooms which overlook the pool and bar. There are quieter rooms overlooking sea but you are not warned about noise if going premium when booking. Really good food and service. The kids club is a bit hit and miss depending on who is looking after it on the day and not many activities for boys. Very clean rooms with crisp white sheets.More
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