This clifftop hotel has some of the best views in Tenerife. It also has three pools and its own tapas joint.
The views at the Barcelo Santiago are hard to beat. Look one way and you’ll see the Atlantic Ocean and the neighbouring island of La Gomera. Look the other, and you’ll see the cliffs of Los Gigantes.
The hotel has three pools, plus another just for kids. On the food front, there’s a buffet restaurant, an à la carte and a tapas place. Better still, Puerto de Santiago’s sandy beach is just a five-minute walk from the hotel.
TripAdvisor Traveller Rating
Based On 5107 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board meals in the buffet restaurant. Snacks, time restrictions apply.
Soft drinks and local alcoholic drinks, time restrictions apply. Afternoon tea and coffee.
Sports and Activities
All are included except where indicated.
Facilities ► View all
This buffet restaurant serves a range of international cuisine for breakfast, lunch and dinner. There's live show cooking with meat, fish and pasta dishes. Not only that but you can enjoy your meal while admiring the views of La Gomera. There's a dress code here, with long trousers for gentlemen at dinner.
3 outdoor pools
There are three outdoor pools to choose from. Dotted with palm trees, sunbeds and parasols you have views of the sea from all three. The pool snack bar is also within easy reach.
A la carte restaurant /Tapas bar*
On some days, this restaurant serves meat grills and a dessert buffet selection. On other days it becomes a Tapas bar, complete with a choice of Spanish wines and a terrace with views of Mount Teide. It's open on selected days and there's a smart-casual dress code - men are asked to wear full-length trousers at dinner.
Rooms ► View all
superior twin room with sea view and balcony or terrace
Superior twin rooms with sea view come with 1 free entrance to the spa circuit per stay.
twin room with sea view and balcony or terrace
TripAdvisor Reviews Show more reviews »
Amazing location with incredible views and sunsets. Fabulous staff, great food with plenty of choice. Nice, clean rooms with really comfortable beds and sea view rooms are a must. Beautiful area of Tenerife. Visited Mount Tiede, Siam Park and took a boat trip from Los Gigantes - a real must, saw lots of dolphins and pilot whales - snorkelling from boat in Masca Bay, a real trip to remember and a short walk from the hotel. We are a family of 5 with 2 teenagers, they loved the pools and multi sports court. We highly recommend this hotel, had a wonderful holiday and will definitely be back.More
Location, location, location
This is a superbly located hotel with incredible views of the sea and Los Gigantes from the pool area, sun lounge terraces, outdoor pool bar, certain areas of the restaurant and many of the bedrooms. The staff are very efficient, hardworking and most were very friendly, helpful and enthusiastic. Our special thanks to Francisco in the outside Pool Bar where we spent a lot of our time as there is nothing better than sipping a glass of cava and enjoying those incredible views. We had read the reviews beforehand and had paid to be upgraded to a superior room, which we felt had not been necessary as it was small, in need of updating and neither the glass sliding door for the bathroom or toilet closed shut. Also there is not much wardrobe space to hang clothes/lack of coathangers. A superior room includes a kettle with tea/coffee, 2 towels at the beginning of the stay (they are 2 eur each time you need to replace them) and a hydrotherapy treatment. We also got 2 bottles of water per day in the room but as we were All Inclusive this nor the coffee made a difference to us. We had a look at other rooms and decided we would have been happy with a room on the 2nd, 3rd or 4th floor of the lower level with a sea view. They are located in the lower level but are closer to the sea than the rooms on 6th-9th floor. We also couldn't smell the odor that had been mentioned in previous reviews. The food was good, breakfast in particular was excellent with unbelievable choice of food. We would have liked to have eaten at the Pool Bar more but All Inclusive guests can only eat there before 12.00 and after 15.00. The menu is also limited for AI guests and you need to pay extra for certain dishes (caeser salad, club sandwich, chicken wraps and drinks (mojitos and decent cocktails). We ended up eating out for lunch several days. Evening food was also good but we felt that the salads could have been a bit more interesting, couscous, pasta salad, rice salads etc but we do appreciate that it is difficult to cater to everyone's taste. As a couple we also chose to eat later from about 21.15 when it was quieter and possible to get a table outside on the terrace. We aren't into animation but thought the young team were super friendly and enthusiastic. Plenty of shops and cafes around. We swam every day in the sea below the hotel-gorgeous. This is a good hotel but it could be great, once some renovation is done, it has a prime location and we would recommend it solely for the viewsMore
What a fantastic, well rounded, superbly positioned and managed hotel! We had a great week long family holiday, myself, my husband and our 12 year old daughter. The staff are incredible and very hardworking. The food is beautiful and fresh and varied. The breakfast is sumptuous and tempting (donut heaven!!!!). The pool snack bar is more like a little restaurant. Swimming pools are spotless and fresh. Bedrooms are always kept clean and the beds are extremely comfortable. The bars and restaurants just outside the hotel door are fab. Don't be put off by comments on noise from the outside venues, it's really a small village and the live music bar is fantastic (tiny stage, big enough for 4 musicians only) but not at all like being as noisy as a nightclub. The entertainment at the hotel is varied and well rehearsed. All in all, a really fabulous holiday for us made even better by some amazing communication from the lovely Antonio before our arrival! Thanks Barcelo Santiago!More
Tanya F, 186336
15th - 22nd April
A great location but the hotel is in desperate need of a refurb in the bedrooms. The air conditioning had obviously been leaking for a while as the room walls were damp. The food was only just warm unless straight from the grill and the variation of sweets were limited. The staff are excellent though and very helpful especially the bar staff. Both bedrooms and general area was kept very clean. It's a real shame about the state of the rooms or I would of definately booked to return next year. More
Barcelo, April 2017
This hotel is spotlessly clean with stunning views. Staff gave a warm friendly and helpful greeting. Initially the buffet was very busy with it being the Easter weekend, so we planned when we're the best times to eat. If you wanted to eat outside there were frequent queues. Some of the food wasn't as appetising as I'd hoped, but the food that was cooked fresh in front of you was very good. Our Wifi signal was intermittent and unreliable, particularly in the room. Staff were always very,very helpful More
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Items marked with * incur extra charges which are payable locally