Hotel Barceló Santiago

This clifftop hotel has some of the best views in Tenerife. It also has 4 pools and its own tapas joint.

The views at the Barcelo Santiago are hard to beat. Look one way and you’ll see the Atlantic Ocean and the neighbouring island of La Gomera. Look the other and you’ll see the cliffs of Los Gigantes.

The hotel has 4 pools, one just for kids. On the food front, there’s a buffet restaurant, an à la carte and a tapas place. Better still, Puerto de Santiago’s sandy beach is just a 5-minute walk from the hotel.

  • Official Rating
  • 2Buildings
  • 9Floors
  • 400Rooms
  • 4Lifts

All Inclusive - Here's what you get

Food

Full Board meals in the buffet restaurant. Snacks, time restrictions apply.

Drink

Soft drinks and local alcoholic drinks, time restrictions apply. Afternoon tea and coffee.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Buffet restaurant

This buffet restaurant serves a range of international cuisine for breakfast, lunch and dinner. There's live show cooking with meat, fish and pasta dishes. Not only that but you can enjoy your meal while admiring the views of La Gomera. There's a dress code here, with long trousers for gentlemen at dinner.

3 outdoor pools

There are three outdoor pools to choose from. Dotted with palm trees, sunbeds and parasols you have views of the sea from all three. The pool snack bar is also within easy reach.

Tapas bar*

This place offers a selection of tapas dishes and Spanish wines on the terrace with views of Mount Teide. Open selected days.

Rooms ► View all

superior twin room with sea view

You have a bit more space in the superior twin rooms sleeping up to three. Plus you get some extras like one free entrance to the spa circuit per stay, a rain shower and your minibar is restocked daily with one bottle of water per person. The balcony or terrace lets in plenty of light with views of the Atlantic Ocean.

twin room with sea view

Twin rooms are modern and decorated in neutral tones with tiled flooring. On the balcony or terrace, you have views of the Atlantic Ocean.

TripAdvisor Traveller Reviews Show more reviews »

Awful

We only stayed a week but on day 2 I was looking for a flight home. Ants in the room, up the walls and crawling over you in bed. Dirty room, dirty floor, broken and cracked tiles on the balcony, on the floor and in the bathroom. Holes in the bedding and holes in the towels. If you had the bathroom window tilted open when having a shower you could be seen in the corridor. We complained for 4 days until we finally got moved, the room was the same just without the creepy crawlies all over! Still dirty, tatty and very tired. I understand some rooms are nice in this hotel but we didn't see one. We spoke to another couple who changed rooms 3 times in a week, same problems ants and dirty room. It is a pensioners paradise, full of them, I don't have a problem with pensioners but when you have 70 yr old men wearing speedos and readjusting themselves a lot at pool side and in the bar area and 70 yr old women topless round the side of the pool, it's not my idea of a view. It was a buffet on an evening and men had to wear long trousers, why when it's not silver service? Rather a lot of men and women should have been refused to enter the dining room wearing old tatty jeans and tatty t-shirts but they got in. The dining room is huge, badly set out, no one explains where to go, what to do, some of the staff downright rude, others lovely. It is so noisy, just awful. The entertainment staff though annoying with the loud music throughout the day and shouting,all really worked hard. The reception staff where constantly dealing with complains, I do not understand why people have given this hotel any good write ups. We will never go to this dirty place again. More

impy_01, Baildon, United Kingdom

Could do better ....

Booked through a budget tour operator - mistake. Hotel was overbooked so we had to spend the first night at an other hotel - very basic and no lift!! Or porter! Upgraded to fully inclusive to compensate but everyone appeared to be on all inclusive and there wasnt a bar or retaurant for anyone not on all inclusive. Food okay but again basic and a bit boring after 2 or 3 days. The location was good on the main road by the sea. A couple of local restaurants and cafes and close to beach.More

deppagent, Leicestershire

Excellent 4* Hotel

Just returned from spending a week at the Barcelo Santiago. Was well impressed with this Hotel. Excellent service from start to finish. Very spacious and never a problem in getting sunbeds. Spotlessly clean throughout. Wide variety of food and of excellent quality. Not been to this part of Tenerife before and it is very scenic but can be a bit hilly. Would we go back - most certainly. The beds were the best we have slept in, so comfortable with memory foams.More

SYLVIA W, Essex, United Kingdom

Very good hotel

Travelled with Thomson on 15/03/15. Taxi transfer, upgraded to superior room. Booking in was a painless experience and was offered a complimentary glass of wine on arrival. Stayed in room 722 which was very spacious with a fantastic sea view. Hotel spotless and all staff where very friendly and helpful. Facilities were great, fantastic pools, good gym, excellent spa and good entertainment staff. Breakfast was great with plenty of choice. Perhaps the addition of an omelette station would make it even better. Had read on other reviews that the evening meals could sometimes be cold. So went in with an open mind. The show cooking areas were very good and good quality food. However I will agree with other reviewers that the food on the food islands were at best Luke warm and this was every night. This is the only fault with this excellent hotel and I am sure this could be easily rectified. The surrounding areas are very hilly, so be warned ! Eating out; Had read reviews that the Pergola was good for an evening meal. So called in there on Wednesday night for a drink with a view to book a table for Saturday. Called in at nine twenty pm and was told that they were not serving cocktails, so ordered shorts instead. At nine fifty went to order another drink and was rudely told that they were no longer serving and were closing early ! With that attitude I would steer clear ! However we went to Los Gigantes the next day and found a lovely cake shop and next door to that is a restaurant called Mirandas. So impressed with the menu that we booked a table for that night. We were not disappointed ! Excellent quality, great choice , friendly owner, so impressed we returned Saturday night. To get there and save walking, book a taxi with reception ( 3.6 euros fare ) and when finished dining come out of the venue turn right walk 20 paces and you will be at the taxi rank. All said very good holiday, travelled as two couples, would return but if staying for two weeks would hire a car.More

Terry L, Norwich, United Kingdom

cant get enough of this hotel

cant fault this hotel although the weather was pretty crummy this year but cant be helped still had a fantastic time, we meet friends from different parts of the uk and it really makes a difference, we are on first name terms with loads of the staff they are fantastic, friendly, will go out of their way to be helpful, as with the animation team, bunch of brilliant people, hotel is built on top of a cliff overlooking los gigantos harbour and the island of gomera. to wake up every morning to the sound of waves crashing against the cliffs is fantastic, if you haven't been to this hotel I highly recommend itMore

herboleicester, leicester

See all 2205 reviews »

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