This clifftop hotel has some of the best views in Tenerife. It also has 4 pools and its own tapas joint.
The views at the Barcelo Santiago are hard to beat. Look one way and you’ll see the Atlantic Ocean and the neighbouring island of La Gomera. Look the other and you’ll see the cliffs of Los Gigantes.
The hotel has 4 pools, one just for kids. On the food front, there’s a buffet restaurant, an à la carte grill and a tapas place. Better still, Puerto de Santiago’s sandy beach is just a 5-minute walk from the hotel.
Based on 1868 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board meals in the buffet restaurant. Snacks, time restrictions apply.
Soft drinks and local alcoholic drinks, time restrictions apply. Afternoon tea and coffee.
Sports and Activities
All are included except where indicated.
Facilities► View all
This buffet restaurant serves a range of international cuisine for breakfast, lunch and dinner. There's live show cooking with meat, fish and pasta dishes. Not only that but you can enjoy your meal while admiring the stunning views of La Gomera. There's a dress code here, with long trousers for gentlemen at dinner.
3 outdoor pools
Offering a selection of tapas dishes and Spanish wines on the terrace with views of Mount Teide. Open selected days.
TripAdvisor Reviews Show more reviews »
L O V L E Y
Just got back from a week here , we noticed straight away the location was great And was pleased to see the hotel was in an area with bars and restraints around , Route 66 bar was good and live music also staff were very good and freindly service worth going to ! The hotel was good our room was nice and didn't feel as though it wa as run down as others have said , however some parts could do freshening up and painting but nothing to major , the air on also wasn't bad could have been beter but if left on all day room was cool when back. The pool area is Lovley and all inclusive food was good and nice choices and plenty thier :) The hotel staff are amazing !!! The waiters are so hard working they seem to work alll day and the service is fast and they are all freindly ! The entertainment team were also great they are also extremly hard working thier all day and always seem enthusiastic , Freya was a really good singer and dancer and works so hard at the shows !!! I also thought Brenda was a great dancer and always enthusiastic ! Overall would definantley go back again was a Lovley holiday More
Katieb333, Darlington, United Kingdom
No management strategy, lack of happy and helpful staff
This hotel has strong points and a lot of weak ones. the sun beds with pools towels left on them and people not using them is a nightmare, there is no one over seeing this and hence many arguments with other nationalities taking yours off and disregarding them, we paid top dollar for our stay and although the rooms were comfortable we have stayed in a lot better and paid less. The Thomson rep was really helpful with problems we did encounter. The animation team were really good and not pushing you to take part and worked really hard. For the size of the hotel the food bar is tiny, having said that we almost mainly found things to eat, flies are a real pain, very hot in the restaurant as they rarely had the air conditioning on and very cramped, staff in the restaurant gave the impression that they just did not want to be there, but the odd one was cheerful and helpful. Reception staff really need to take a class in customer relations. 6 e a day for wi fi which we thought was very expensive when local restaurants where free. The cleaning staff work really hard and found them to be the most friendliest.More
ClareStephens1, Deal, United Kingdom
Great hotel, best location of any Hotel I've stayed in ever. Cannot fault the staff, always getting what you want so quickly. Food was great, different everyday and staying a week I don't think there was any repeats to make it boring. One good thing the Hotel could do is enforce the rule they do have of no towels to reserve sunbeds, as getting up at 7 one day seeing all the scenic view beds with towels on that don't get moved like they should.More
I do love this hotel great scenery,lovely staff really helpfull and always ready to help at a moments notice.i have one small gripe and it was that the restaurant food was sometimes not very hot in the evening I did mention this so hopefully this will be resolved.as always the animation team were brilliant Jose keep up the good work love to all see you again soonMore
chopper1711, Northampton, United Kingdom
Good & bad
We were greeted with champagne which was quiet nice & arrived in time for dinner. Although first impressions of the rooms are disappointing. There's no kettle in the room, the fridges are poor with broken door. The bathrooms are in need of maintenance. Our sheets were changed once, even though I accidentally split some hot choc of the pillow which was visible. Pool area is very nice with 2 pools and jacuzzi. Plenty of sunbeds and sunbathing areas. There were sports activities and music played certain times of the day. Although its all inclusive there are quiet a few hidden charges, all inclusive finishes at 11pm, kettle in the room, safe, indoor pool, sauna/steam room. Some meals/drinks from pool bar & tapas bar. Our 'sea view' room was infront of a rock which did spoil it slightly. There's plenty to do in the area & some great trips. Loro parque & wale/dolphin watching. Overall not bad, barcelo is not 4 star & in areas didn't meet upto expectations. Hotel is slightly over priced. We still had a great time in Tenerife : ) More
Sian M, Peterborough, United Kingdom
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