When it comes to bars, restaurants and pools, this huge hotel lets you take your pick.
This place lays on lots for families, from children’s pools to tennis courts and a kids’ club. Grown-ups get a fully-equipped spa to enjoy, and there’s a great choice of restaurants, including an Italian.
Uninterrupted Med views are all part of the deal at this hilltop hotel. And when you fancy a walk, it’s just a 10-minute stroll to Punta Prima’s sandy beach and quaint town centre.
TripAdvisor Traveller Rating
Based On 1766 reviews
Full Board buffet meals. Late riser breakfast 10.30-11.30. Themed buffets twice a week. 1 visit per week to the à la carte and Italian restaurants. Snacks, ice-cream, tea, coffee and cakes 10.30-18.00.
Local alcoholic drinks, soft drinks and water 10.30-24.00. Wine, beer, soft drinks and water with lunch and dinner.
All are included except where indicated.
You'll be spoilt for choice with two large pools to choose from. Each comes with a surrounding terrace with sunbeds and thatched sunshades or canvas shades. A deposit is required for pool towels.
There's a hotel-run club for each age group, 2 to 3, 4 to 6 and 7 to 12 years.
Steam room, sauna and whirlpools are just a few ways to relax in this spa. A large selection of treatments such as nails, reflexology and massages are also offered.
Traditional in style, these light and airy, spacious 1-bedroom apartments are a good base for exploring the surrounding area. Features include air-conditioning, satellite TV, lounge, plus a balcony or terrace - bringing natural light indoors. Wi-Fi* is also available. These sleep 4 with 2 extra beds in the lounge.
Suites sleep up to 3 adults and 1 child under 12yrs with a separate bedroom, king-size bed and sofa-beds in the living area. They are located in the prestige area which means the suite has Wi-Fi, air-conditioning, flatscreen satellite TV, kitchenette with a microwave, hairdryer, room service, bathrobes, slippers, 2 bathrooms with a whirlpool bath and hydrotherapy shower in the en-suite, safety deposit box, plus a large terrace or balcony with sun loungers and a sea view. The Prestige area has a buffet restaurant exclusively for Prestige guests with enhanced All Inclusive offering and an additional pool. On the day of departure, you'll be required to take your All Inclusive in the Club section.
This is our second time staying at this hotel. We had a 2 bedroom apartment for us and our 2 kids (6&17). The hotel is well maintained and lovely. Rooms are pretty basic but all have aircon and fridge. Staff are friendly and helpful and you can eat at either of the a la carte restaurants or the poolside bbq for lunch or snacks as many times as you like. The beach is a short walk from the hotel and lovely white sand with shallow water perfect for younger children. It's a shame they don't offer wifi and safes for free but overall we really enjoyed our stay. Looking to book for 2 weeks next time!More
1 week before leaving on holiday we were told we had been down graded not the best start but turned out after talking to others we did not miss out on much . The room was the same but without the sea view sun longer outside and mini bar full on arrival all we could do with out but for 5 star I would have expected this for all rooms. I feel this is more of a 4 star very nice but no extras anywhere ,I have stopped in a few 5 star and this hotel does not match up so if you go with that in mind you will not be disappointed and find it a very nice looking hotel. Our room on arrival did smell a bit damp but after a few mins with the door open it was fine ,as usual the sofa beds in the lounge were hard to sleep on but this is the same for many hotels. Kids I have never seen so many in one p,ace in all my life, if you are going with kids this is the p,ace to be. I didn't go with kids, the restaurant sounded like a school canteen kids running free nightmare. This hotel could just do with a small area for adults only. Food was usual for all inclusive nice but don't expect fancy displays like in other 5 star. The beach is only a 5 min walk and very nice with a few shops and restaurants . In the week we stayed we only managed to get a lounger once at the bottom pool but if you like your exercise then it's well worth walking up the hill to the top pool which has fantastic views and was quieter. The service all I can say is poor . Italian resultant at the top pool in the day was very slow so slow 1 day tuck 1 hour to be served by a very rude manager and so unorganised I was itching to do the serving myself. That said if you book in at nice completely different and the grumpy manager was off the night we went. Bar don't expect to have one too many you are lucky to get served I was told they are getting more staff shame this was not done at the start of the season . I cannot praise a member of staff Josh enough we met him on his first day and if it was not for him I would have given up the will of ever getting a drink , he worked very hard and you could always catch his eye big big thanks to him. Overall nice looking hotel, nice location , nice food, perfect for family's good holiday just not 5 star . P.S don't expect any drinks in your fridge,no mini bar no bottled water to collect anywhere on site, buy a bottle and fill yourself from the bars and no tea and coffee or kettle in your room .More
Ruth P, 187069
Just returned from a great week at this hotel. We stayed in a two bed apartment and found it spacious enough for our family of five. The beds are a little in uncomfy to start but you soon get used to it, worth asking for extra pillows if you can. The room was cleaned everyday and towels replaced. Worth taking a travel kettle for a drink in the morning. We were at the top of the hill so good for the quieter pool, spa and Italian restaurant. Saying that as a family we preferred the south pool, better atmosphere and kid friendly. Towels on loungers was an issue if you didn't do something about it by 8 at the latest but again not the end of the world, don't think this issue has ever had a solution that works. The food on offer whether from the buffet, Bbq or the other bookable restaurants was always very good and the service exceptional. The evening entertainment was a bit hit and miss maybe a bit more of the budget could go into this area, but it's what you make it at the end of the day. Yes the bar is busy but they also offer table service so either way didn't really have to wait very long and again the service is excellent. Overall a great location to have a holiday and wouldn't hesitate to return. More
This is a lovely resort, with great views and pretty rustic beaches. This is supposed to be 5 star and although it is not bad I have stayed a much better 4 stars. However it is great for families particularly at this time of year - it is massive which I think for us ( a slightly older couple) that was the problem, so a a quieter time of year it may well feel different. There are 3 large canteens (couldn't call them restaurants), the food is pretty good but not always hot. The staff are really good in particular Vicky and Paola always delightful despite being rushed off their feet! The hotel staff were generally good. The complex is clean tidy well manicured etc. For us there was no chance of a subbed all week!! I think we had to be up at the crack of dawn with towels or large inflatables to secure one !, so obviously didn't bother - we went to the beach mostly. The studio which we had was quite tired- a bit musty smelling but clean, however not 5 star standard .More
Great family hotel in a nice low key family holiday resort with a good Water Park just a 5 minute bus ride away. Staff, restaurants, food, pools & sports facilities are excellent. If your booking with Thompson holidays the reps are really good & work really hard to give you a great holiday. Car hire can be organised on site and also the staff at Eurocar are really helpful and try to give you the best deal. If you want to do some snorkelling there is a very small cove just a twenty minute walk away towards Cala d Alcaufar. The only thing I would say is if you really want an apartment with a sea view request one in good time before you arrive. Some apartments look directly onto the rear of other apartment which effects the light in the apartment and the views from some apartments are terrible. As you can see from the pictures it's worth asking! Not very often I would book the same hotel but this one is the exception, very highly recommended ðMore
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