This huge hotel is pulled up next to its own private beach area. It comes with a great pool scene, three à la carte restaurants and an 18-hole golf course nearby.
The hotel is one of three in a super-sized complex. Golf buggies whisk guests to the countless restaurants and bars. Speaking of golf, you’ll have free access to the Riviera Maya Golf Club, a couple of minutes’ drive away. Plus, it’s 35 minutes to the shops of Playa del Carmen.
This Mayan-inspired place is part of the luxe Don Pablo collection, so junior suites come as standard. Expect butler service, an indulgent pillow menu and a mini-fridge for kids, stocked with juices and milkshakes. Book an Oceanfront Suite for striking sea views.
TripAdvisor Traveller Rating
Based On 6517 reviews
- Official Rating
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
If you stay at this hotel between the 1st of November 2015 and the 31st of October 2016, you'll get a special discount of 50% on public rates at the Rivera Maya Golf Course. Rates include green fee with golf cart, golf club custody, mineral water and soft drinks and 20 golf balls for practice.
All Inclusive - Here's what you get
24-hour All Inclusive. Full Board buffet meals. Unlimited dining in the à la carte restaurants, reservations must be made on arrival. Snacks, afternoon cakes and ice-cream.
24-hour All Inclusive. Unlimited local alcoholic and non-alcoholic beverages including beer, wine, spirits, cocktails and soft drinks, until 23.00 or until 02.00 in La Rancherita disco. International premium drinks will be available in all bars.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
You've got two large pools at the Akumal, one of which is an activity pool. The poolside here comes with luxury hammocks and waiter service offering premium drinks, like juices, cocktails and international drinks
This place has its own hotel-run kids' clubs providing hours of fun for your little ones, with different activities planned every day. Suitable for children aged 4 to 12.
Dolce Vita Italian à la carte restaurant
This restaurant offers traditional Italian dishes. You'll get unlimited meals here, but you'll need to reserve a table when you arrive at the hotel. This place comes with a dress code, it's sleeves and full-length trousers for gentlemen. Highchairs are available.
Rooms ► View all
Double room sleeps up to three adults and one child or two adults and two children, with one king-size, twin or two double beds. This room comes with a ceiling fan, TV, iron and board on request, coffee facilities, alarm clock and a minibar restocked every other day with beer, water and soft drinks.
Junior suite sleeps up to four - can be sold as a single. With ceiling fan, TV, iron and board on request, alarm clock and the minibar is restocked every other day with beer, water and soft drinks.
TripAdvisor Traveller Reviews Show more reviews »
"Best resort we've ever stayed in"
Just got back from a lovely holiday, we were really pleased with our choice of hotel the staff were amazing and very friendly they couldn't do enough for us. I would particularly like to mention Neyfi who works in the main lobby restaurant who always greeted us with a lovely smile and went out of her way to make us feel welcome. We found the hotel itself was spotlessly clean and tidy. The only thing I would say if it was possible would be to try and get a room in blocks 50 or 60 we we're in block 79 and this was a long walk from the pools and lobby and was not always easy to get a buggy. One very small compliant is that we found the swimming pools were way to hot it was like walking into a bath and when your very hot anyway they didn't help to call you down. The beach was great the young boys worked really hard to keep the seaweed off the sand. We tried 4 of the restaurants around the resort our favourite was defiantly the mikado japanize restarant in the Coba the show was great fun. The Mexican in Tulum was nice but it was very hot in the room the fans we're not enough and for us it spoilt the experience. The Brazilian in the Tulum was ok but we did feel very rushed. The Italion in the Akamul could have done with abit more choice not one pasta dish on the menu. If you travel with Thomson I would advice not to book their trips we did the turtles and trip down to playa del Carman we felt that both trips we could have done independently and would have been a lot cheaper.More
Caroline C, London
Amazing Staff and Resort !!
We stayed at the Bahia principe and just want to comment on how exceptional the following staff were and some minor issues. The negative was Checkin, which was very late (almost a 2hour wait) the buffet was in great need of staff and considering the fact that we went in low season I can't even imagine how it's gets. It would take a long time for people to bring us our drinks or we would have to ask twice. It's not their fault they're only human beings and there's so much one can do so we blame the administration for not hiring more staff in such a huge resort. Also the room ac wasn't working nor the fridge. But luckily we got that fixed in a matter of just a couple hours. The people here are great and very nice but this resort is definitely in need of more staff and we ate at the coba buffet which was in a even higher demand of staff. On a positive note...The resort itself is beautiful and despite this time with the water having the seaweed issue, men would work day and night to make the beach look amazing.The cleanness inside was spot on and the food at the restaurants were exceptional as well as the service cause they had plenty of staff! The pools and drinks were excellent. Very beautiful lobby and decor, despite it being very hot. Now the staff were absolutely one of the best. The bell boys (Andres, Alejandro, Cruz) - These were just some of the few who's names we remember and got to know very well. They are very good at their job and we're always very kind and attentive toward us. Now our Butler Mishel was truly an amazing person who was always there to help us or show us around. Mishel made us feel comfortable and always did what we asked or if we had any concerns and problems he was the first person to be there and help us. He made the experience enjoyable and seriously amazing service from this guy! Not to mention Mishel put a soothing aroma therapy for us each night! He was very helpful, informative, and perhaps one of the best people which the resort had to offer, so be sure to ask for him! Now the bell captain Francisco Estrada, of the Bahia principe akumal is one of the best. We've visited other resorts and places such as the majestic colonial Punta Cana which over there the people are extremely friendly. But Francisco was very humble and always greeted my mom and I with a smile on his face. Francisco always asked if we needed anything or if we had to go to a certain spot in the resort since it was huge, he'd always be one of the first people there to help and serve us as well as Mishel. We truly admire people like Francisco who genuinely enjoy their job and what they do, because that reflects heavily on the way they perform their job and it spoke through. We left the resort with a smile on our faces and despite the negative comments it was cause of people like him and your many other staff that we would recommend the resort!More
Fantastic, Friendly, great place for a wedding !!!!!!
Wow what a brilliant place, everyone is friendly, hotel is clean and relaxing. The many restaurants you can choose from have a range of excellent food. The weather was great 10 Aug 15 to 24 Aug 15. Our daughter got married on the beach, what a spectacular location for such a special occasion.everything was timed to perfection and was perfect. The staff at every part of our holiday could not have been more helpful. Thanks Flor, Manuel and everyone, from the cleaners to the hard working, but always with a smile people who checked if we wanted any more drinks or anything else. There was always enough sunbeds by the pool and on the lovely sandy beach, next to the clear sea, which was cleared of seaweed every morning so you can see the fish when you swim. There is so much to do, or not, but you have the choice with the other three hotels which are so easy and free to get to using the buggy train. There are also so many unbelievable places to visit in this part of Mexico. What a great place. I cannot praise it enough. Thank you all for making our daughters wedding such a very special day.More
sandra G, Dover, United Kingdom
This was a truly fab holiday from start to finish! So much so, we came home and booked straight up again for next year. The staff cant do enough for you, nothing is a problem. The rooms are spacious, nice touch the service of a Butler. The food was great, huge selection, a truly wonderful, relaxing experience. Well done Luxury Bahia Principe Akumal Don Pablo. Cant wait to return.More
lynnespanton, Gateshead, United Kingdom
Five Stars to the Facilities and add one extra to the Staff
People, food, accommodation all made the grade. Smiling, well trained, helpful and well groomed staff in abundance. This is the family section, expect some kids. *Tour-operator's fault NOT Bahia's: Airport pick up bus sit well over an hour waiting for other flights without a single explanation to the passengers.More
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