This huge hotel is set by a long stretch of beach with a golf course in striking distance. Plus, it comes with a great pool scene.
This place – formerly the Grand Bahia Principe Akumal Resort – is one of 3 hotels in a super-sized complex. Inside the tropical grounds there are 2 pools and 3 à la carte restaurants with shuttle buses to help you get around.
The hotel is part of the luxe Don Pablo collection, so junior suites come as standard. Location-wise, minibuses make the 5-minute journey to a white-sand beach, or the 35-minute trip to Playa del Carmen’s high street shops and Mexican restaurants.
TripAdvisor Traveller Rating
Based On 5833 reviews
- Official Rating
With Thomson Airways
- Direct flights from 7 UK airports
- Jetlag-busting flights on the spacious Dreamliner
- Enjoy complimentary drinks
- Extras for Premium Club guests including UK airport lounge from 1st May
All Inclusive - Here's what you get
24-hour All Inclusive. Full Board buffet meals. Unlimited dining in the à la carte restaurants, reservations must be made on arrival. Snacks, afternoon cakes and ice-cream.
24-hour All Inclusive. Unlimited local alcoholic and non-alcoholic beverages including beer, wine, spirits, cocktails and soft drinks, until 23.00 or until 02.00 in La Rancherita disco. International premium drinks will be available in all bars.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
There are 2 main pools at the Akumal, one of which is an activity pool. There's also poolside waiter service.
This place has its own hotel-run kids' clubs providing hours of fun for your little ones, with different activities planned every day. Suitable for children aged 4 to 12.
Dolce Vita Italian à la carte restaurant
This restaurant offers traditional Italian dishes. You'll get unlimited meals here, but you'll need to reserve a table when you arrive at the hotel. This place comes with a dress code, it's sleeves and full-length trousers for gentlemen. Highchairs are available.
Rooms ► View all
Double room sleeps up to three adults and one child or two adults and two children, with one king-size, twin or two double beds. This room comes with a ceiling fan, TV, iron and board on request, coffee facilities, alarm clock and a minibar restocked every other day with beer, water and soft drinks.
Junior suite sleeps up to four - can be sold as a single. With ceiling fan, TV, iron and board on request, alarm clock and the minibar is restocked every other day with beer, water and soft drinks.
TripAdvisor Traveller Reviews Show more reviews »
One of the Best
Came back 1 week today, we stayed Feb 9-23 & booked through first choice, the Luxury Don Pablo-Akumal is the place to stay couldn't have ask for more, as Is expected from a 5* hotel, the food is good at the buffet & the gourmet restaurants are even better especially the Maiko the bars served premium quality alcohol (If U like the booze) throughout the opening hours, the Junior suite is well furnished & pleasant with the necessary facilities needed for your comfort & most of all the staff from the Management down to the Shuttle drivers are so helpful In making your stay a breeze & as wonderful as ever. I would recommend the Luxury Don Pablo-Akumal to those who enjoy & like what the luxury hotels has to offer in Mexico & around the Caribbean :Randolph JMore
We stayed here as a couple at the beginning of January 2015 for 2 weeks, and it was a great holiday from start to finish. We stayed at the Akumal, so we had the use of all the other hotels facilities as well. We stayed in the 50's so it is only a short walk to the beach and main part of the hotel. The rooms were extremely clean and comfortable with a huge King size 4 poster bed. The room was cleaned every day with beds re- made again in the evening with chocolates on the pillow. Excellent shower, bath and mirrors with hairdryer, iron and ironing board. There was a huge umbrella if required as well ! It was good to have access to the ice making machine outside the room and the mini bar was restocked daily. We especially enjoyed the Brazilian and Japanese restaurants. The main buffet restaurant offered a wonderful variety of delicious food. All the staff were friendly and helpful and worked so hard to make the holiday a good one. There was excellent waitress service on the Akumal beach which was quiet with plenty of vacant sunbeds. The sea was clear with lots of fish and safe for walking/ swimming in shallow waters. My only complaint was that someone stole 3 bottles of my sun cream one morning when I left them for a short while with my towels ! So I learnt a handy tip : If you need extra sun cream or other essentials; it works out cheaper to pay bus fare to Tulum and purchase it there, than it is to buy at the hotel. Great cocktails, white wine : Chardonnay or Sauvignon Blanc, Red or Rose. The beer was good and so was the Tequila. The entertainment was fun most nights, but the best was the acrobats. We enjoyed the video and music on the giant TV screen. It was easy to catch a bus to Tulum or go in the other direction to all the shops along 5th Avenue in Playa del Carmen . The gardens were beautifully maintained with lots of animals and iguanas to be seen wandering about. Everything about the holiday was enjoyable and we would definitely return to this hotel in the future.More
Lynn H, Teignmouth, United Kingdom
"Absolutely Wonderful . Just Book it "
This Hotel was recommended to us as a venue for our daughters wedding , so they and 24 guests booked for 2 weeks in February and believe me we were NOT disappointed . From the minute we arrived we were treated like royalty , after we checked in the bell boys delivered all our luggage to our rooms . The room itself was immaculate with a massive four poster bed made up with a towel sculpture and rose petals spread across the covers , beautiful , there was TV , tea and coffee making equipment , mini bar, air conditioning , in fact everything you may need , and the bathroom was spotless and well furnished . There are four hotels on the complex to which we had access to the facilities in all of them because we were in Akumal Don Pablo Collection , I think if you book one of the other Hotels access is restricted . Its a massive complex so to get around you need to use the shuttle buses which are very regular so not a problem . The grounds and swimming pools are ALL in absolutely immaculate condition and are maintained to a very high standard , you will not find one bit of rubbish anywhere , they are spotless. All the staff are very polite at all times and are extremely helpful , nothing is too much trouble for them , they go out of their way to make your stay a pleasant experience. No one is more " fussy " about food than me , but the quality and selection on offer here meant even I ate very well everyday , the buffet restaurants were fantastic and the a la carte restaurants were even better . On the wedding day everything was organised by the co-ordinators , from taking everyone to the hairdressers in the morning to getting everyone , including the bride , to the ceremony on time , totally stress free . The ceremony was a beautiful occasion in picturesque surroundings and the meal and reception afterwards was just as good , superb day . If I have one small gripe it would be that the wagon that goes round watering the grounds is very loud and starts very early and woke us up early after a late night on a couple of occasions . All in all this Hotel is Absolutely Wonderful and to anyone who is considering having a holiday there I would say " just book it "More
Lynn120760, United Kingdom
Couldn't have asked for more. We were upgraded on the day of arrival. Staff were extremely helpful at all times. Especially the tour guides. One of our towels had been 'claimed' but a non English speaking guest. Ironic. The tour guide gave us the keys to his apartment to hand in one of his towels, so that we wouldn't be charged for losing s towel. Rooms were spacious, with huge comfy beds. There's Dolphins on site! On site!!! Jet skis, water sports. Their cocktails are amazing - try the Mango Tango. Truly a beautiful resort. More
IF NO HOT WATER IS OK THEN THIS IS THE RESORT FOR YOU
I'll try to make this as short as I can but beware! After the first couple of days having letters put in our door asking us to move to a lesser resort with a promise of a resort credit ironically a few buildings lose hot water. Hmmmm red flag?!? I'm suspicious. We refuse to go because we were with 50 others and there for a wedding. They would not move us to a new room because they were overbooked but kept offering $450.00 and a move to the lesser Tulum resort. I was having such a good time with my friends I wanted to try and stay positive. The afternoon before we left I went to the front desk where EVERYONE behind the counter was aware of the no hot water problem and talked it out and said, "Fine I have a $110.00 massage on my room just comp me that and we will try to forget having to use our friends rooms for hot water." The guy said fine and at checkout it will be taken care of...well cut to 5:30 am checkout..not only did they say they will not pay for my little massage but deny that 2-3 of their buildings have not had hot water for 3 days! Raul at the front desk assumed these stupid Americans didn't speak Spanish and started calling us ridiculous on the phone to the manager. Needless to say my husband corrected him and refused to leave the resort until the massage was paid and we spoke to a manager. Raul also let us know that it "wasn't his problem" he " didn't care" and that" no hot water in Mexico isn't a big deal." The Manger Louise wanted me to get back on our shuttle and take him to our room to PROVE we had no hot water!!! This while our shuttle is waiting at 5:30 to take us to the airport! AWFUL customer service, rude, degrading. NEVER AGAIN! Beware there is scamming going on left and right at this place. And it sure if fishy how NO HOT WATER can get a group of people to move to a lesser resort...They should be ashamed.More
j1b2o3, Chicago, Illinois
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