This huge hotel is pulled up next to its own private beach area. It comes with a great pool scene, three à la carte restaurants and an 18-hole golf course nearby.
The hotel is one of three in a super-sized complex. Golf buggies whisk guests to the countless restaurants and bars. Speaking of golf, you’ll have free access to the Riviera Maya Golf Club, a couple of minutes’ drive away. Plus, it’s 35 minutes to the shops of Playa del Carmen.
This Mayan-inspired place is part of the luxe Don Pablo collection, so junior suites come as standard. Expect butler service, an indulgent pillow menu and a mini-fridge for kids, stocked with juices and milkshakes. Book an Oceanfront Suite for striking sea views.
TripAdvisor Traveller Rating
Based On 6262 reviews
- Official Rating
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
If you stay at this hotel between the 1st of November 2015 and the 31st of October 2016, you'll get a special discount of 50% on public rates at the Rivera Maya Golf Course. Rates include green fee with golf cart, golf club custody, mineral water and soft drinks and 20 golf balls for practice.
All Inclusive - Here's what you get
24-hour All Inclusive. Full Board buffet meals. Unlimited dining in the à la carte restaurants, reservations must be made on arrival. Snacks, afternoon cakes and ice-cream.
24-hour All Inclusive. Unlimited local alcoholic and non-alcoholic beverages including beer, wine, spirits, cocktails and soft drinks, until 23.00 or until 02.00 in La Rancherita disco. International premium drinks will be available in all bars.
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
You've got two large pools at the Akumal, one of which is an activity pool. The poolside here comes with luxury hammocks and waiter service offering premium drinks, like juices, cocktails and international drinks
This place has its own hotel-run kids' clubs providing hours of fun for your little ones, with different activities planned every day. Suitable for children aged 4 to 12.
Dolce Vita Italian à la carte restaurant
This restaurant offers traditional Italian dishes. You'll get unlimited meals here, but you'll need to reserve a table when you arrive at the hotel. This place comes with a dress code, it's sleeves and full-length trousers for gentlemen. Highchairs are available.
Rooms ► View all
Double room sleeps up to three adults and one child or two adults and two children, with one king-size, twin or two double beds. This room comes with a ceiling fan, TV, iron and board on request, coffee facilities, alarm clock and a minibar restocked every other day with beer, water and soft drinks.
Junior suite sleeps up to four - can be sold as a single. With ceiling fan, TV, iron and board on request, alarm clock and the minibar is restocked every other day with beer, water and soft drinks.
TripAdvisor Traveller Reviews Show more reviews »
Nice Resort, but I don't consider it Luxurious
My husband and I stayed at this resort for 7 days for our honeymoon. We chose to stay here because of the value and also because a friend of mine recommended it. I have stayed at the BarcelÃ³ in the past and measured everything against that. I enjoyed my experience there better than Grand Bahia needless to say. As soon as we arrived we had reasons to start a "Cons" list...in addition to a "Pros" list. Here is our take: Pros: We had a fast check-in and our bags came to our room right away. We had access to three other sister resorts. As honeymooners, we preferred Sian Kian better because it was so much cleaner and quieter. Access to Snack bar that we can go to right off the beach. Friendly desk staff. Quick and timely room cleaning. Free mini-fridge that is restocked each day. Cons: It was our honeymoon and on our itinerary from our travel agent we were told we would get a room upgrade and a bottle of champagne or alcohol. We got NEITHER! Nothing special to offer there. Seaweed that lines the entire coastline, with bags of seaweed left to sit on the beach in the sun. We got Soooooo tired of eating the.same.food.every.day. even the restaurants offered a different version of the same food offered in the buffet. When we booked an "Italian" themed restaurant we expected to eat Italian food...same for the other restaurants. The type of food offered hardly resembles food from that theme. Our saying was same crap, different place. I was very disappointed with the selection there. Also...why make a reservation when every place we went to had many available tables anyway. Not always consistent with recipes or techniques with mixed drinks. We received different versions of our drinks depending on who made our drinks. The mosquitos are HORRIBLE! Isn't there a way to spray or use tiki torches or something? The quality of the food was comparable to cafeteria food. Not impressed. Our A/C was on 60 and felt like 80. We woke up warm each night and even had the fan going. In our room we found hairs that weren't ours and smears on the walls and ceilings that I assume were from mosquitos or other bugs. We could hear the couple above us making noises and their bed moving. After we changed rooms we could hear the kids next to us. The dÃ©cor was outdated and our pillows made my head smell each day. I wonder if they ever get washed or replaced? Pools seemed cloudy and dirty with old tile falling off and cups and garbage in the bushes. The staff comes to your room asking if you want more towels at night(which is nice) but they just come right in. :0 It has a very rocky beach with a rock wall in some places, I expected one long sandy beach. The ironing board had metal coming through so we had a get a new(old) one. Overall I do not consider this a luxury resort. It is not very updated or CLEAN. We did manage to have a nice time with what we had but I would go back to BarcelÃ³ next time.More
amy l, Perrysburg, Ohio
I visited this place from June 22-29 and really liked it. The place is beautiful and so clean. The food is absolutely amazing; always something different and really good. I've been to Punta Cana the last two years and came home sick, so I was worried. I tried a lot of different foods and everything was great. And everything air conditioned! It was so good and fast at the buffet that we only did two a la carte. The Dolce vita which was super good and the Arlequin that we liked less. The beach is not too bad. Much nicer in Punta Cana, but still nice. The fact that there are some rocks and a quai permitted us to appreciated a few varieties of fishes. The main pool is absolutely wonderful; my favorite. Although the place was full, we never had the impression that there were so many people. The pools are so clean and not too deep and many chairs available. same thing at the beach. The rooms are clean and the beds are very comfortable. The only negative thing I found in this resort is the INSONORISATION in the rooms. We could hear people talking and coughing in the adjacent rooms. BUT this would not prevent me from going back. FREE Wi-Fi in lobby 24/24 was cool| I highly recommend this place!More
Nadia D, Canada
Stunning and nearly perfect
Stayed 15-29 June 2015,40s couple and 18 yr old daughter. Awesome flights, Dreamliner is quite impressive, quick check in with cocktail and luggage delivered to our room. Amazing immaculately kept grounds teeming with wildlife, iguanas, racoons and our fave the coati, they will steal your hearts. beautiful. Beaches differ in quality but the best equal any in the world, crystal clear and again teeming with fish big and small and served by a near by bar, remember these words, you are never far from a bar which serves amazing cocktails with premium brand liquor. Carmen you are amazing and what a smile. The buffets and various a la carte restaurants offer top notch grub!! the buffet offers pretty much everything with various themed nights, Gala, Mexican etc. The a la cartes offer Hestonesque type dining, again very impressive. We didn't really have one bad meal or struggle to find anything to eat We spent our time between the beach and activity pool both of which have animation team to try and stir you into action. Israel runs a tight team, Do not be deceived by zumba instructors Cesar's first looks, the guy is a monster, if you can keep up with him you'll wont be putting on too much weight from the food and drink. Tony and Jesus pump up the jam with aqua gym, mechanical bull rides, pop quizzes, bingo, parrot shows, volley ball, water polo, the guys don't stop and work with enthusiasm which is infectious, much love and thanks to these guys, the younger kids are entertained by their own staff and have their own club. Weather was schorio apart from two heavy downpours which both lasted about half a day, we had an eventful holiday, had reason to check out the doctor service, impressive but costly, lost most of our electricals in one of the downpours', daughter broke toe on jetski,but this didn't dampen our love of the hotel or staff. Our air con leaked and our toilet got blocked but they got fixed, but the rooms again are spotless, Jacuzzi bath was lush, robes and slippers are nice touch. Daughter loved the club which stayed open until two and never felt anything other than safe. Too many superlatives one complaint,keep the lobby bars until at least 12 please!!!More
ginganinja68, newport, south wales
Great holiday despite some things not being done
We stayed 2nd June to 16th , my husband and me and our adult daughter ,we had two adjoining rooms in block 76. Was a bit disappointed as the rooms had two large singles in them fine for my daughter but not us and as there was a lamp fixed to the wall in between the beds you couldn't push them together, we were offered another room but not my daughter so we put up with it. If you look on line pictures of a junior suite have a large king size bed. There was a mini bar not stocked on a regular basis we didn't drink the beer only the soft drinks and tea and sugar was a rarity our Butler did bring us some sugar on one occasion, but most of the time I took it from restaurant. The food however was good always lots of choice and the omelettes were very good at breakfast. The staff were always very polite and gave you a cheery greeting whenever you saw one the whole resort was massive and the little golf carts were great for getting around from one to another or even just back to your room. My daughter celebrated her birthday while we were there and I must say the room decoration arranged by the butler was superb she was well chuffed. Unfortunately the day didn't end well we had booked the show table at the mikado ,which I thought wasn't as good as others I had been to but the biggest disappointment was the cake I had asked for, I had emailed them before I arrived to arrange it and offered to pay for it, and said on several occasions including when I booked the mikado and was assured it was ok but no cake was given to her they never even acknowledged that it was her birthday a big let down. Saying that it was a really lovely holiday I would go again .More
Kathy S, Devon, United Kingdom
We celebrated our 50th Wedding Anniversary at this hotel
This was our 3rd time at this Hotel. We were treated wonderfully. Oceanview room, right by the beach. We snorkel so we were able to just walk to the beach and get into the water. The Hotel is working to save the Reef and it is working. Lots of fish, and some of the coral is coming back. The restaurants are great especially The Arlequin. The Spa and Gym were also good. We had no complaints and look forward to returning. The hotel is also located near the ruins of Tulum, and cenotes. We never swim in the pools, even though there were many. We only swim in the ocean. It was a holiday, we didn't take a computer or cell phone.More
631akumal2015, Peterborough, Canada
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