You’ll find this complex on a white sand beach, surrounded by jungle, and packed with lots of pools and restaurants.
Guests here get the run of 5 hotels in this gigantic complex – there’s a little train to take you around. It means there’s a bumper selection of bars and restaurants, plus a pair of adults-only pools.
It’s on an 800-metre stretch of private beach. In the grounds there’s an orchid grove, as well as lagoons for the wildlife. And inside, you’ll find a clutch of restaurants including a Mexican à la carte.
TripAdvisor Traveller Rating
Based On 3496 reviews
- Official Rating
- Rooms: 414 in Colonial, 422 in Kantenah
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
All Inclusive - Here's what you get
24-hour All Inclusive. Full Board meals. Unlimited à la carte dining - subject to availability. Snacks.
24-hour All Inclusive. Selected local alcoholic and non-alcoholic drinks. International premium brands also available at Hemingway's Bar.
Sports and Activities
All are included except where indicated.
Facilities► View all
Adults-only outdoor pool
El Secreto, a luxury adults-only pool with a whirlpool bath and even a bar to quench your thirst while relaxing.
Have fun watching the kids splash around while relaxing near the main pool. Both of the pools close at 6pm in the winter.
Al fresco buffet restaurant
Gran Azul offers continental breakfast, lunch, afternoon snacks and afternoon tea. Found just by the main pool, the outdoor restaurant features an Italian corner and show cooking to really get your mouth watering.
Rooms ► View all
Double room sleeps up to three adults or two adults and two children up to twelve years old. They come with two double beds or one king-size bed. These rooms have a ceiling fan, MP3 docking station, minibar refilled daily, and an iron and board.
standard room on special offer
Standard room on special offer sleeps upto 3 adults or 2 adults and 2 children up to 12 years old with 2 double or 1 king-size bed. These rooms have a ceiling fan, MP3 docking station, minibar refilled daily, and an iron and board.
TripAdvisor Traveller Reviews Show more reviews »
Would go back tomorrow if I could
When going on an all inclusive stay , this resort has everything you may need 24 hours a day . Spotless rooms , well equipped , with tea ,coffee machine , iron and board , a fridge that is refilled every morning , and no charges extra for doing so . Even had scales for the discerning weight watcher . The staff are the friendliest people of all the places I have ever stayed . Plenty to see , and free mini trains to take you around resort , if you are like me and cant walk well . The food is varied and is available all day . On top of this the place is absolutely the most beautiful setting I have been in , with wonderful scenery . Wish I was thereMore
GKN, DURHAM ENGLAND
Best located,best services, lots of choices of restaurants,animals,boats...This is one of the best resorts I ever stayed with my family ,from which you reach all touristic and Paradise places from there.More
This is a bit of a delayed review as we stayed in December 2014 but here goes. Having stayed at the Palladium in Punta Cana a few months before we thought we would give the one in Mexico a try and I`m glad we did. From the moment we arrived I was impressed by the professionalism of the staff and how friendly they were. This was my first time in Mexico and was not disappointed. Very clean and beautiful. Maids cleaned our room daily and it was spotless, although I was hardly ever in the room. Mini bar restocked everyday. Restaurants were excellent, I went to the steak house 5 nights. Buffets were large and generous, no complaints about the food or service. The wildlife around the hotel is amazing, Coaties everywhere, they are so cool. The guys at the Lobby bar are probably the best bartenders I`ve ever encountered anywhere. Luis, Santiago, Raul and Valentin. Especially Luis, they are the reason I went to the Lobby bar everyday and night. Superb. We met lots of different and very interesting people. Done a few trips. Chichen Itza, Xel-Ha etc. All excellent. Overall a superb holiday. We will be back.More
Jamesie79, Airdrie, United Kingdom
It is a great hotel, great installations, room cleanliness is perfect, the food is amazing, the kind service from staff. The only thing i did not like is that you have to wait an eternity for the shuttle from tour room to the lobby (where the pools are).More
Loved Every Moment!!
My husband and I traveled to the GP Kantenah Resort May 2 - May 9, 2015. This was our first time to Mexico. We have stayed at the GP Punta Cana Resort Chain 4 prior times and one time to GP Lady Hamilton Jamaica. What can I say... we are Palladium Addicts! We love this Resort Chain! We found our self comparing the Mexico resort to Punta Cana through out our whole trip, and we could not decide which we like better. We did not even think we would like Mexico and it has taken us 5 years to consider booking a trip there. We absolutely loved it and definitely plan on going back! We like to snorkel and that is one thing I found that Mexico has that PC does not. We went snorkeling a few mornings right off the beach and saw lots of neat things. I even saw a huge tuna! That was a little scary! We took a few hour trip by ourselves into Akumal on the local Collectivo to swim with the sea turtles at the sanctuary. That was very nice and it only cost us round trip for two $10US. We had our own gear so we did not have to rent anything. The resort itself is gorgeous just as expected. Very lush and 'jungly'. I loved all the wooden bridges they have through the mangroves for shortcuts to get to the pools and lobby. (I know there is so much of the resort we did not get to see) It's huge! The Colonial pool is where we hung out most days after our morning on the beach. Always chairs to be found whether you wanted sun or shade. The weather was absolutely perfect our entire trip which makes things nice! Our room was great. We booked a Mayan Suite and stayed in room 3608, second floor which had a view of the sea through the trees and was literally 50 feet from the water. The shower itself was awesome! It was so nice to take a shower and feel the ocean breeze and smell the salty air in the mornings. I really miss that! Our housekeeper was fantastic and always left me neat little towel art each day on the bed. The food was a tad better in Mexico that in PC I have to say, at least the desserts were. I don't know why but nothing taste sweet to me in PC but rather taste like jello or something, where in Mexico it really is rich and delicious!! We had plenty to eat and drink each day and always found something to satisfy us. The staff was very warm and friendly and were always there if we had a question. We attended the 'white party' at the salt water pool followed by the fire show (Tuesday nights) this was a lot of fun and if you like to party then I would recommend. Lots of loud music and plenty of drinking and dancing. I do suggest if you go to get a private transfer from the airport. I knew that the ride was at least an hour or more so we had booked a 'non stop' transfer through Apple. This way you are not stopping at every resort on the way. We had a great time and can't wait to go back again!More
terriej1971, Aberdeen, Maryland
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