You’ll find this complex on a white sand beach, surrounded by jungle, and packed with lots of pools and restaurants.
Guests here get the run of 5 hotels in this gigantic complex – there’s a little train to take you around. It means there’s a bumper selection of bars and restaurants, plus a pair of adults-only pools.
It’s on an 800-metre stretch of private beach. In the grounds there’s an orchid grove, as well as lagoons for the wildlife. And inside, you’ll find a clutch of restaurants including a Mexican à la carte.
TripAdvisor Traveller Rating
Based On 3870 reviews
- Official Rating
- Rooms: 414 in Colonial, 422 in Kantenah
All Inclusive - Here's what you get
24-hour All Inclusive. Full Board meals. Unlimited à la carte dining - subject to availability. Snacks.
24-hour All Inclusive. Selected local alcoholic and non-alcoholic drinks. International premium brands also available at Hemingway's Bar.
Sports and Activities
All are included except where indicated.
Facilities► View all
Adults-only outdoor pool
El Secreto, a luxury adults-only pool with a whirlpool bath and even a bar to quench your thirst while relaxing.
Have fun watching the kids splash around while relaxing near the main pool. Both of the pools close at 6pm in the winter.
Al fresco buffet restaurant
Gran Azul offers continental breakfast, lunch, afternoon snacks and afternoon tea. Found just by the main pool, the outdoor restaurant features an Italian corner and show cooking to really get your mouth watering.
Rooms ► View all
Double room sleeps upto 3 adults or 2 adults and 2 children up to 12 years old with 2 double or 1 king-size bed. These rooms have a ceiling fan, MP3 docking station, minibar refilled daily, and an iron and board.
Double room sleeps up to 3 adults or 2 adults and 2 children up to 12 years old with 2 double or 1 king-size bed - can be sold as a single. These rooms have a ceiling fan, MP3 docking station, minibar refilled daily, and an iron and board.
TripAdvisor Traveller Reviews Show more reviews »
A Wonderful Vacation in Cancun!
My wife Sheryl and I spent a fabulous week at this resort, which is comprised of five resorts sharing the same ground area, that is huge. There is a bar or place to eat almost every 100 yards, so you can not go hungry or thirsty for long. Being it was also All Inclusive, that works! Our room in the Kantenah Resort was ideally located, and on the ground floor. The room was comfortable and well furnished, with a decent size bathroom and King size bed. The TV channels were mostly in Spanish, however, we preferred to read anyhow during what little time we spent in the room. There are basically no ocean views, yet the resort is so well landscaped, you felt like being in the forest/jungle everywhere you went. Also there are no high rise buildings, I think 3 floors max. You can catch a Tram/Train to each resort except the one exclusive resort belonging to members. Unlike Punta Cana the Trains did not take you through all the grounds, nor to the beach. That required a medium walk through trails and/ or swimming pools. The food was extraordinary, they have a number of dinner specialty restaurants, all with quality food and service. The Buffets, four of them, all included an excellent choice of food. Whether going to Breakfast, Lunch or Dinner, the quality was way above average, close to many fine Vegas Buffets, and better than most all in Laughlin. The bars were well stocked, the service was incredible and at night they opened several bars with high end liquors. The swimming pools were very large and nicely maintained, although far too warm, at least 90 degrees. We enjoyed the Adult pool the most at White Sands, where it was situated on an Island, with its own bar and bathrooms. Since it was far smaller, they must of added some ice, as the adult pool felt cooler than the main pools? The beaches were nothing special, and were full of seaweed, an affliction that only had occurred this year and affected all resorts along the Riviera Maya. The sea water was also way too warm. Nevertheless the beauty of any ocean off a resort is something to appreciate. In the specialty restaurants we enjoyed great Steaks, Filet Mignon, Rib Eye, etc. Also good seafood, pasta, Duck, Pork and much more. Our only unfavorable experience was in the Benny Hana clone where the food was over cooked as the chef spent way too much time admiring his twirling of the utensils to pay attention to the food being cooked, and burnt the rice and vegetables. Our favorite food in a breakfast buffet is lox and bagel with cream cheese, yum yum. Also starting the morning off with Champagne and/or a Bloody Mary was fun. Overall an incredible place to spend a vacation. We hope to return someday soon!More
Tunaslam, Diamond Bar, CA
Second time at Grand Palladium
FANTASTIC!! FANTASTIC !! FANTASTIC!! Service at any Grand palladium is THE BEST! all staff is extremely friendly and they have services for all age groups. A little far from the Cancun airport but WORTH THE WAIT!! Spent a week there with my husband and two boys aged 1 and 6 and we are already planning our return trip!!More
Claudia G, Burlington, Canada
This is our second year hear. I would highly recommend the Myan Suites in the Kanten side. Stayed in the Rivera side last year. Highly recommend getting a Yeti cup or similar type of vacuum insulated cup. The shows in the outdoor theaters are excellent as well. Have really upgraded the quality of food in the last year. The buffet is also delicious. Can't say enough good things. If you go you will not be disappointed. More
Great family and friends trip for Bday!!
A little late on this review. We stayed May 7th to 14th for my wifes 50th bday. We had a total of 8 people on the trip. We had a great time at this resort but a few things bugged us. There were a few European families that treated the staff like door mats. No fault of the resort but the did seem to cater more to Europeans than Americans. We went to the sports bar on Sunday to have a few drinks with friends and that is when we meet Hader, who is a great person. He made us Mexican flag shots, which we normally love but he went over the top by lighting them on fire. He then made some really cool caribbean slushy shots and then flaming coffee shots. He was the person who worked at the resort that stood out the most to us. He treated us like old friends and made us feel very welcome. It was sad that this was his only day of working the bar. The food was good nothing spectacular but you wont go hungry. The snack bar on the beach has good afternoon lazy relaxing in a lounger food. This is mexico, food is different here, try it and dont compare it to our native foods. We loved the pools (although the Kantenah pool is deeper) we enjoyed the riviera pool more as it was shallower. The beach is long and beautiful here. Seagrass is not as bad as most make it out to be. Yes it is there and yes it feels weird on your body, swim out just past it and your fine. Yes the water is deeper but not to deep. One thing to remember your on vacation act like it. Chill out have fun and relax. The staff here work their butts off for us to be here. Show some respect for them. Also remember this is not your country, respect it and the people here and their cultures.More
PlayamanOhio, Clinton, Ohio
Jan 2015 - grand palladium kantenah
Awesome trip, great rooms, service and food! This was our first all-inclusive and what a place to go for our first experience. We truly had the time of our lives! Rooms were great, sure they weren't brand new but they were clean and besides, we didn't spend much time there. Facilities were great, despite being at capacity we barley ever waited in lines for food or activities. Pools were spectacular, beach was great but our favorite was the salt water pool. Would recommend this spot to anyone! We've also just booked our return visit for next January with upgraded rooms this time around! Cant' wait!More
Joe M, Toronto, Canada
Things To Do► View all
From £743 per personView details
From £743 per personView details
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