You’ll find this complex on a white sand beach, surrounded by jungle, and packed with lots of pools and restaurants.
Guests here get the run of 5 hotels in this gigantic complex – there’s a little train to take you around. It means there’s a bumper selection of bars and restaurants, plus a pair of adults-only pools.
It’s on an 800-metre stretch of private beach. In the grounds there’s an orchid grove, as well as lagoons for the wildlife. And inside, you’ll find a clutch of restaurants including a Mexican à la carte.
TripAdvisor Traveller Rating
Based On 4744 reviews
- Official Rating
- Rooms: 414 in Colonial, 422 in Kantenah
All Inclusive - Here's what you get
24-hour All Inclusive. Full Board meals. Unlimited à la carte dining - subject to availability. Snacks.
24-hour All Inclusive. Selected local alcoholic and non-alcoholic drinks. International premium brands also available at Hemingway's Bar.
Sports and Activities
All are included except where indicated.
Facilities► View all
Adults-only outdoor pool
El Secreto, a luxury adults-only pool with a whirlpool bath and even a bar to quench your thirst while relaxing.
Have fun watching the kids splash around while relaxing near the main pool. Both of the pools close at 6pm in the winter.
El Gran Azul buffet restaurant and bar
El Gran Azul offers continental breakfast, lunch, afternoon snacks and afternoon tea. Found just by the main pool, the outdoor restaurant features an Italian corner and show cooking to really get your mouth watering.
Rooms ► View all
double room on special offer
You can expect these double rooms to come with a balcony for that extra bit of space outside. And you’ll have a telephone, audio dock, Wi-Fi, a minibar, air-conditioning plus ceiling fan included too. A limited number of these rooms are available on special offer, on a first come first served basis.
deluxe double room with balcony
These double rooms come with a balcony for that extra bit of space outside. You’ll have a king-size bed or 2 US queen-size beds. And there’s a telephone, Wi-Fi, a minibar, air-conditioning, ceiling fan and audio dock included too.
TripAdvisor Traveller Reviews Show more reviews »
Im gonna Give it to you Straight.
First of all, I am in no way apart of this website or this resort. I just want to give a comment for the people like me. Looking for a deal for their hard earned money. The trip started with an extreme amount of recherche/comparison I looked up reviews on all the resorts that seemed interesting with good deals. After seeing a lot of good and bad. we Picked the Grand Palladium. Kantenah to be exact. We upgraded our room to the Mayan Suites; for a few extra dollars it was well worth it. Called the Airport to make sure everything was correct name wise. Also called the hotel to make sure our reservation was correct. Everything went smoothly except for a few times i had to call vacation express due to name being misspelled. Took a few tries but names were changed correctly ( which is a big deal at the airport). p.s. dont buy any excursions at your initial stage. wait till you get to the resort. You will find way cheaper prices. FLIGHT- So the flight was simple. Everything went perfectly. We flew Frontier. Not super comfortable: but we made it to and from the destination completely Fine. just make sure your names match your passport on your ticket and you should be fine. we logged on the website and picked out seats prior which was deff a great idea. Resort. F-ing beautiful. Your right on the beach, in the Jungle. Lots of wild life and animals around to see take pictures off. Theirs a variety of al a carte restaurants on resort. Buffets were plenty. Although the food is no way near as good as being in actual Mexico. you can always find something to good to fill yourself up with. watch the wild life. They get a little bold any may try and steal your food but they are harmless. Mayan Suite- Suite 3303, your literally right on the beach!!! Straight up. It was a great location. Hammock out front and a private shower out back. The only down side is, there are mosquitoes EVERYWHERE. THEY MESS YOU UP. but as long as you apply a good amount of bug spray, and never leave your doors open you should be fine. you get a safety lock box but what that important point is, one day i left my money out on the table. not only was everything thing still there. it was organized. They do a very good job i promise. ACTIVITIES lots to do on the resort. all non moter sports are included that includes snorkeling wind surfing ect. all good fun. meet some people, put yourself out there. Found an alarming rate of really cool UK guys who me and my girlfriend spent out time with, Excursions are really cool. if your looking for a smoke on the beach. Talk to the bellboys/drives. they will point you in the right direction or youll have a friendly scheduled visit. Either way your getting seeds. No matter what. BUT its not bad. A little Pricey buy HEY your on vacation. F it. my last advice. DO YOUR RESEARCH! This resort is beautiful and i highly recommend. It was truly a great first vacation and now were about ready to travel the world. Hope this helps.More
Kantenah lobby bar
Kantenah lobby bar is a lot of fun! We had amazing service from Maria, Valentin, and Diego. They were so friendly and personable. We had lots of laughs with them. They were also very professional, attentive, and the drinks were excellent! We will definitely be visiting them again asap!More
Best Wedding Ever
Our oldest daughter decided to get married at the Grand Palladium last December. This was going to be our 3rd visit to the Palladium and 5th to the area, The Palladium shines as far as we are concerned and we we feel why go elsewhere when we know this property so well. The wedding was amazing except for a few glitches that were easy fixes. There are things that I would do differently if there were another child or friend that wanted to have a wedding there. But this review is about the resort and its magnificent. The food is delicious in the specialty restaurants and in the buffets. The Japanese was our favorite. Pools were clean and inviting. We especially loved the adult pool, and spent a lot of time there......The day bartender was amazing and he took very good care of his patrons. The Kentennah lobby was under construction and yet the staff made the best and took very good care of the visitors. The minute you walk into the lobby, the aromas and ambiance embrace you! There is definitely more that I could say about every aspect of the resort and more. Its definitely on our top vacation spot list and we will be returning.More
Each evening we would gather in the outside smoking area of the resort lobby and chat and have drinks with the new friends we met. Our FAVORITE server was Maria!!! She was fun, friendly and extremely accommodating. We never had to ask for anything! She made it so we could relax and enjoy our conversations.More
We have just had an amazing week here, traveled Sept. 3 - Sept 11. This was 3rd visit, to the Riviera Maya first time at the Grana Palladium What Can I Say : "IT WAS A GREAT" Hotel This resort is huge it is made up of at least 4 resorts, where you can move around in 3 of them. but once you get your bearings it easy to navigate around. Within the 3 resorts you can move around in there are large pools with great swim up bars and then there are scattered smaller Adult Only pools. There are plenty of trains to take you around the resorts where the maximum wait time between trains is 15 min. The beach is only a 5 minute walk. The rooms are large and spacious and amenities are great. Tea/coffee facilities and mini bar constantly stocked with water, beer, coke ,fanta and sprite. The grounds are immaculate and maintained constantly by the army of gardeners. BEACH The Beach is beautiful, with nice white sand and clear blue water. There were enough sun loungers available, even with the resort as full as it was. The Beach although is very long many parts of it are very rocky with few areas where to swim a bit full of people, but the rocky areas are absolutely great for snorkeling right there on the beach The 24 hour snack bar is on the Beach right next the bar which is also open 24 hours. FOOD BUFFET- The buffet was GREAT! Lots of choices, you would never go hungry. There is all kinds of options with mostly an international selection, only downside is that Mexican food is a bit scarce. A LA CARTES We did the following....... Mexican This was a great simple and elegant restaurant to go to. Japanese The tepenyanki show table is a must. The show was good, it was entertaining and involved all at the table helping us make friends with those at the table. Overall, we had the most AMAZING time We will definitely be back...... The customer service is exceptional Thank you. The staff is great the customer service at this hotel is above and beyond and we will be returning in a few years to annoy you all again! Great job Gran Palladium Kantenah. We will be back.More
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