Grand Palladium Colonial Resort & Spa

You’ll find this complex on a white sand beach, surrounded by jungle, and packed with lots of pools and restaurants.

Guests here get the run of 5 hotels in this gigantic complex – there’s a little train to take you around. It means there’s a bumper selection of bars and restaurants, plus a pair of adults-only pools.

It’s on an 800-metre stretch of private beach. In the grounds there’s an orchid grove, as well as lagoons for the wildlife. And inside, you’ll find a clutch of restaurants including a Mexican à la carte.

TripAdvisor Traveller Rating

Based On 3414 reviews

  • Official Rating
  • 42Buildings
  • 3Floors
  • Rooms: 414 in Colonial, 422 in Kantenah

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests from 1st May

All Inclusive - Here's what you get

Food

24-hour All Inclusive. Full Board meals. Unlimited à la carte dining - subject to availability. Snacks.

Drink

24-hour All Inclusive. Selected local alcoholic and non-alcoholic drinks. International premium brands also available at Hemingway's Bar.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Adults-only outdoor pool

El Secreto, a luxury adults-only pool with a whirlpool bath and even a bar to quench your thirst while relaxing.

Kids' pool

Have fun watching the kids splash around while relaxing near the main pool. Both of the pools close at 6pm in the winter.

Al fresco buffet restaurant

Gran Azul offers continental breakfast, lunch, afternoon snacks and afternoon tea. Found just by the main pool, the outdoor restaurant features an Italian corner and show cooking to really get your mouth watering.

Rooms ► View all

double room

Double room sleeps up to three adults or two adults and two children up to twelve years old. They come with two double beds or one king-size bed. These rooms have a ceiling fan, MP3 docking station, minibar refilled daily, and an iron and board.

standard room on special offer

Standard room on special offer sleeps upto 3 adults or 2 adults and 2 children up to 12 years old with 2 double or 1 king-size bed. These rooms have a ceiling fan, MP3 docking station, minibar refilled daily, and an iron and board.

TripAdvisor Traveller Reviews Show more reviews »

7th trip still amazing.Will be back again next year for #8

Just got back from one week trip at the Grand Palladium Kantenah Apr 5-12. We had another great week. Yes it is a big resort with lots of walking but you can aways get a shuttle to get you around.Food is great, staff are very friendly, and the resort is clean. Don't worry about the bad reviews you read...people just like to complain about nothing. Yes there is seaweed on the beach but that's life. Staff are cleaning it every day. A special thanks to Pedro, Antonio, and the rest of bar staff at the AZUL bar. Pedro, Daniel and rest of staff at at the Colonial swim-up bar. To the guys at the towel hut Jose Luis, Ramone and rest of staff thanks for all the smiles. Thank you Martha at the Tikal buffet. Also Viridiana, Pepetuo, Marcos at the La Hacienda buffet. Thanks Rosario for saying "hello" everytime you walked by and always asking if I wanted a drink. A special thanks to Celia Benito for all your kindness and attention.More

Cormier_michelle, Moncton, Canada

9th time around...

We just arrived once again back from our second home yesterday. We stayed at the Kantenah section from April 5-15. I emailed the hotel earlier to ask if we could get our amazing Mayan Suite we had at Christmas and when we arrived we were placed in one of them. Villa 35. We were greeted by the front desk manager and welcomed to our room with a flower arrangement, champagne, fruit basket and a letter recognizing our 9th time returning. The hotel is so accommodating and made sure we were taken care of. We enjoyed the pools and walks along the beach daily. We enjoyed the wonderful kindness of Irvin, Fernando and Rodrigo at the Kantenah Bar. Amazing people and super bartenders! The bell boys were very good and helpful when we needed a ride. We went to 7 a la cartes and they all were incredible. We also enjoyed food during the day at the Colonial Beach Bar and Punta Emilias. It was very busy as it was Easter break so the hotel was full to capacity. We were very lucky that after our 8th visit we were upgraded to a gold bracelet status giving us some extra perks such as booking all our a la cartes when we arrived. The weather for the 10 days was amazing! The hotel once again had many things happening during our stay. They did have the life size gerbil ball in the pool, foam party, dance party and this time there were coconuts filled with yummy drinks. Everything was grand. I will say that we love this property with all the amenities it offers. We have been to numerous properties in the Mayan, Puerto Vallarta, Manzanillo, Huatulco, Cuba and Dominican Republic but we love the Palladium and we will be back next year for our 10th time return.More

HookedonVacations, Prince Albert, Saskatchewan Canada

Would return in a heartbeat

We visited over Christmas with our extended family. Overall, I loved it and would return in a heartbeat. Grounds: The grounds are stunning and very well-maintained. There are employees sweeping and scrubbing everywhere. Even though the hotel was full, you could be virtually alone walking around the beautiful paths. Check In: Our check-in was smooth, we were handed a tasty fruit juice, and we had a drink in the lovely lobby while waiting for our room to be ready. Everyone around was smiling and laughing, and made us feel very welcome. Room: We were in Kantenah 51. I loved the room, shower, and bed. Some people find the beds a bit soft, but they are not saggy at all. I was happy not to be stuck on a hard slab like so many hotels these days. The pillows were a little firm, but not anywhere near as bad as some people make out. We didn’t have a view at all, but we could get to the beach in 60 seconds, so I was very happy. We had a leak one night, and they sent maintenance within 20 minutes. Beach: The beach was the highlight for me. It’s probably 1.5 km long from one end to the other. It’s also quite wide, so it never felt crowded. The north end in front of Kantenah and Colonial has the best swimming. Although there is a coral reef, there are several places where you can easily walk in without stepping on anything. If you swim out to the ropes at Kantenah, you will get to a beautiful section of reef with lots of fish, octopus, etc. You can also keep walking north if you like, past the hotel boundary. Pools: The pools are beautiful, but I’m an ocean person so I never went in the water. The two smaller pools are more relaxing if you want to go read a book and have a quiet drink. The noise around the Colonial pool can get a bit much occasionally. One day, you couldn’t escape the music, either on the beach or at the quiet pool in the Kantenah side. A la carte: We tried six of the a la carte restaurants: Punta Emilia (beach), Portofino (Italian), La Adelita (Mexican), Sumptuori (Japanese), Mare Nostrum (Mediterranean), and the El Dorado (steak house). I liked all of them except the Japanese. The show at the Japanese was cute, but I thought the food was quite bad. The best for me were probably La Adelita and the Mare Nostrum. Try the ice cream at the restaurants, it’s much better than the cheaper stuff that is served in the buffets. I didn’t like the other desserts at the hotel, as they were all quite tasteless (except the traditional desserts on Christmas Eve). Buffets: I loved the breakfast buffet, particularly the fresh juices (celery, beet, watermelon and orange) and the various cookies and sweets every day. There are a million choices, so you can choose to go light or be a glutton. We did get a little tired of the dinner buffet, but I think it’s because we would always end up putting 5 things on our plate just so we could try the different things. I was happy to see that there were quite a few Mexican choices, you just had to look around. The Mexican theme night was my favourite. The hotel also put on a fantastic Christmas Eve buffet, with beautiful carvings, tons of seafood, several roasts, ceviches, interesting salads, and traditional desserts. In general, the soups and pork dishes at the buffets were delicious, as these were often local specialties. The roasts at the lunch buffets were also really good, but I tended to have a small lunch so I would just have some guacamole, chips, and gazpacho. Sometimes I think people are disappointed because they will only eat the things they usually eat at home. You’re in Mexico, eat sushi at home! Beach Bar: I didn’t like the food at the beach bar. Everything seemed less sanitary than in the buffets and restaurants. I recommend walking to Punta Emilia to order off the menu for a relaxing lunch on the beach. Staff: We found almost everyone to be kind and helpful. In general, if you are friendly to people and try to speak a little Spanish, they will respond in kind. There were only a few grouches around. Everyone is working very hard. Alcohol: At first I tried a few of the fancier cocktails, but they seem to be made from syrups, which taste fake. I stuck with mojitos and margaritas after a few attempts, and these were much better. We went to the “fancy” bar to get a good coffee drink (Churchill’s), but they were using cheap alcohol there too. We’re in Mexico and we can’t get real Kahlua? That was very disappointing. Seriously, don’t bother. On the whole, we were very satisfied and would definitely return.More

lolatengo, Toronto

Best all-inclusive so far!

I'm absolutely in love with this hotel and the Southern Mayan Rivera!! No more Cancun for me! Palm trees and hammocks everywhere!! You are literally walking around in a tropical jungle! I was very disappointed by the seaweed as I choose this resort on its beach alone. They had tractors out every morning and men bagging during the day. Those guys worked so hard but most days just could not keep up. If this Sargassum weed does not stop washing up Grand Palladium needs to invest in better machinery. The odor by Punta Emelia (edge of white sands beach) was unbearable. I choose this hotel for the beach period, but to my amazement ended up loving the employees, food, room, walkways, activities. Everything was magical!! There were many spring breakers with it being Easter break so probably won't return during this time. It was very mixed. Lots of families and couples too. Truly a place for everyone. I'm pretty easy going but a young man (with 4 other men) ran and slammed into me on purpose and screamed in my face. It was very scary. I wish I could go back in time and have a baseball bat in my bag if u know what I mean. however, not the resorts fault. Some tips: 1. I brought some high end alcohol for my room and kept a flask in my beach bag. The drinks are good but not nearly strong enough. I hate asking every drink so I'd just give our group a little dark rum floater or and extra shot of ciroc vodka and it really made the trip and was not to heavy in my luggage. 2. Bring an extentions cord with lots of outlets. Especially I'd you have iPads and phones to charge 3. Get yourself a waterproof wallet! We like to tip with dry money. This also came in handy on our excursions. They have a good cheap one on Amazon 4.a Bubba mug is a must if you are a beach person. Your drinks will not stay cold on that hot beach 5. Inflatables were nice for lounging in the water as the pools are deep. We just left them there 6. Get a massage!!! My husband and I did a couples massage on the beach,at night,with tiki torches. Best massage I've ever had in all my 39 years!! We could barely walk home we were so relaxed. Thanks Tina and Nora!! Rafael booked this for us and I had such lovely conversations with this young man. He took time out of his day to chat with my sister and I about all kinds of things. We learned a lot about Mexico from him. We were with 10 people so I got to try a lot of food at each restaurant. Here are my fav's Everything at Mare Norstrom (mediteranean) the salmon and creme brûlée were outstanding. la Adaleta Mexican was good particularly the Steak Tampiquena and pumpkin creme brule Beach bbq was awesome. Ribs omg make reservations Japanese the best. (Resevations)We went there twice. First time was a sit down and second was a fire show. Two completely different dinners. Liked them both. Especially the salmon at the sit down. Prortofino (Italian) was pretty good/ok Disliked el dorado steakhouse. My fillet was very difficult to cut into and my husbands blue cheese steak was kinda yucky. But many people like it so maybe the cook was having a bad day ;) Loved the dirty rice dinner at Punta Emilia! Oh and they have the best wings at lunchtime! My kids ate ice cream all day long. Tears of joy I miss Mexico so much😂More

Vmoe222, Chicago, Illinois

World Class Service, People and Resort

we are very satisfied and are returning in April 2015 with 2 family members for them to share the experience with us . Have been to others and just have to say the staff and the resort here at the Palladium are very friendly, hard working and can see around the Resort the pride that they take in their country , people and their culture .Can see it in the beautiful colors and how clean and bright it is around the resort. Very impressed with the internal concept on recycling and water reuse for our environment . its a very large resort so much to see and lots to do. Nothing is perfect we had a couple of issues but was nothing that intentionally a problem , when we did have an issue with something all we had to do was inquire with the proper people and in a kind and courteous manner things always got resolved or was explained always a satisfaction. Just also wanted to thank Erika Graciela Borja Franco (concierge ) and Jordan for being very professional , courteous and most of all for you're knowledge of the resort for any questions , and if didn't know you looked for an answer always responding in a timely manner (thanks for the memories and smiles) . The bellboys, work hard pay attention to detail, who was around and who needed assistance with anything Bravo Sergio for Jesus Rafael Reyes de la Cruz and his professional courteousness so many to name Ruben Gonzalez Jimenez , Ali Cetzal , Luis Gabriel Pineda Flores , Candido Medina Mil , Carlos Humberto Munoz sierra and Gabriel vela Mixtega and to many more to name great hospitality. We found the food to be great but also a learning experience as well for I am very picky eater but with a little patience and looking I never did go hungry! It has been an experience one that we need to tell to all BRAVO !!!!!! also I thought I sent this in but It didn't send so we are home from our April 2015 trip and I will be making sure this one and the one I am going to do today will be sentMore

Todd C, Leduc, Canada

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Grand Palladium Colonial Resort & Spa
Rated: 4.5 /5 based on 3414 customer reviews
from £824.00