With 8 pools, 8 restaurants, and a long activities list, the Grand Riviera Princess Hotel offers double helpings of everything.
Everything about this hotel is king-size, including the beach that fronts it. This long stretch of white sand is topped with sunloungers and palapa shades.
The accommodation at this hotel is spread out among gardens of manicured lawns and towering palm trees. Upgrade your room and you’ll bag yourself a Jacuzzi®.
TripAdvisor Traveller Rating
Based On 5613 reviews
- Official Rating
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Buffet meals. Selected à la carte restaurants - Mexican, Italian, Grill and Asian. Gourmet and Seafood à la carte restaurants are included for guests in the Deluxe Junior suites - including Deluxe Pool Junior suites, and Platinum suites. Snacks.
24-hr All Inclusive. Unlimited national and selected international wines, beers, cocktails, spirits and soft drinks.
Sports and Activities
All are included except where indicated.
Facilities► View all
8 outdoor pools
With sunbeds and parasols.
4 kids' pools
Sunbeds and towels are provided.
La Fondue Swiss à la carte restaurant
Gentlemen please note long trousers, collared shirts and shoes are required to dine here.
Rooms ► View all
swim-up club 1 bedroom family room with pool view, pool side and terrace
These swim-up club family rooms are designed for families who love to be in the pool. You’ll have room for 4 with a king-size bed and bunkbed. There’s a whirlpool bath for an added touch of luxury. And you’re never far from the water when on the pool-side terrace. You’ll have an audio dock. Plus air-conditioning is available from May to October.
swim-up deluxe junior suite with pool view, pool side and terrace
These deluxe junior suites are designed with an elegant and neutral scheme. There’s a king-size bed or 2 double beds. You’ll never be far from the water as the swim-up feature means there’s direct access to the pool from your terrace. And for an added bit of luxury, there’s a whirlpool bath. Air-conditioning is also available from May to October.
TripAdvisor Traveller Reviews Show more reviews »
Nice friendly staff, very clean and well kept, enjoyed all the food, anything you wanted to drink they had it, the beach was good at our resort but if you walked down either way it was rocky in front of the others.More
Lora C, 910762
Beautiful resort, wonderful service, friendly people, Iffy food.
Entering the resort for the first time we were pleasantly surprised by the beautiful, well-maintained grounds and facilities. The woman at the front desk was wonderful, offering us champagne at check in, then since we had arrived well before check in actually finding us in the adjoining bar to tell us our room was ready early and give us our keys. This is the kind of service and attention we received on our whole stay. The pools and beach were beautiful and the room was great. There were only two things that needed improvement: 1) The food was nothing to write home about. 2) The in-room wifi worked on and off for the first day of our stay and then went completely down. The concierge told me"sorry, but we are changing internet companies, no internet for the rest of your stay". It is important that I maintain contact with my business in the US. This was a big disappointment and made may stay much more difficult.More
7 restaurants but 70% of the time youll eat at buffet - Poor Customer Service
Poor Customer Service, upon arrival front desk wasn't aware of our reservation & forced us to open a bill till it was resolved 2 days later. Booking reservation for whole week were all for 8:30 pm b/c everything else was take.(If your in to buffet dinner everyday bc you cant book a reservation till 8-9 pm. check out this place)How is it on our 1st day there the whole weeks schedule for restaurants was all booked up. SMH.More
The resort itself is amazing, Very Very Big, But we did notice that because it is a very long way to walk around there are no benches or chairs to rest, making it harder for some older people. I hurt myself severely two hours after arrival fracturing my arm, the medical doctor was amazing, But not Once did Hotel management contact me. I fell on our deck in our room, as outside lights are on a timer, The room was not very clean, and after 3 nights we could not even get turn down service, always asking for extra towels. We paid a lot of money to upgrade and it was not worth the money.More
hazel b, 181724
Luxury, good food, pleasant staff, great service
We stayed for one week this January. One day our fridge stopped working and within 15 minutes someone came to fix it. One of the beds smelled bad so we changed it ourselves but upon mentioning it, someone came to the door prepared to change it for us. We had 1 km. walk to the beach every day and had no problem with that as we were 6 fit women who spent all of our day at the beach, never using the pools. We ate lunches at the beach or the Riviera buffet where we could find a huge variety of food choices. Dinner in the main buffet or at the a la cartes were pleasant, especially the steak a la carte, which was definitely our highlight. A trip into Playa del Carmen proved to us that the prices for silver at the Fini were the best, so we bought lots of silver jewellery there. Bar service was very satisfactory, especially we enjoyed mango daiquiris. Dos Equis is a fine amber beer. All international liquor labels were present. We would definitely stay at the Princess All Suites again.More
From £861 per personView details
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