Grand Riviera Princess


With 8 pools, 8 restaurants, and a long activities list, the Grand Riviera Princess Hotel offers double helpings of everything.

Everything about this hotel is king-size, including the beach that fronts it. This long stretch of white sand is topped with sunloungers and palapa shades.

The accommodation at this hotel is spread out among gardens of manicured lawns and towering palm trees. Upgrade your room and you’ll bag yourself a Jacuzzi®.

TripAdvisor Traveller Rating

Based On 5054 reviews

  • Official Rating
  • 1492Rooms

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All Inclusive - Here's what you get


Buffet meals. Selected à la carte restaurants - Mexican, Italian, Grill and Asian. Gourmet and Seafood à la carte restaurants are included for guests in the Deluxe Junior suites - including Deluxe Pool Junior suites, and Platinum suites. Snacks.


24-hr All Inclusive. Unlimited national and selected international wines, beers, cocktails, spirits and soft drinks.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

8 outdoor pools

With sunbeds and parasols.

4 kids' pools

Sunbeds and towels are provided.

La Fondue Swiss à la carte restaurant

Gentlemen please note long trousers, collared shirts and shoes are required to dine here.

Rooms ► View all

junior suite deluxe with pool view

These rooms have a terrace with direct access to the pool. Just to let you know children must be thirteen years old or over to stay in these rooms.

junior deluxe room

Junior deluxe room sleeps up to 3 adults and 1 child or 2 adults and 2 children. The beds for children are suitable for kids aged 2-12 years. These rooms also have a ceiling fan, 26 plasma TV, minibar restocked daily with beer, soft drinks and water, coffee-maker, safety deposit box and an iron and board on request.

TripAdvisor Traveller Reviews Show more reviews »

Holiday Sept 2015

I hadn't realised that this hotel had been literally been built in the jungle and as a result each day you would see different creatures which not only my children enjoyed but we did also from Monkey's, crocodiles, various lizards etc. The grounds of this hotel are a joy, the hotel has the grounds looking superb however I do feel that although the grounds are defiantly 5*the rooms aren't and could do with some updating. Our room had a Jacuzzi in which was a disappointment as I thought we would be sitting in it looking out over a view of something instead it was in the bathroom. Don't waste your money upgrading to this .There was a window between the bathroom and the bedroom which looked as if it had fallen out at one point and a quick bodge job done to put it in, the mozzy net in the door had a whole in it. For us the rooms let the place down and the reason why I have just given this a 4*. The floors get very slippy both in the room and around the pools so please make sure you have non slip shoes on. The food was OK it looked delicious and my husband was quite adventourus things like coyette were on the menu but not to our taste there was huge T Bone steaks and we though wow but you could have soled your shoes on them they were so tough, on numerous mornings fried eggs were often uncooked as were beef burgers so make sure the food is cooked properly. There was a good selection of food and breakfast was the best meal of the day, however there were other restaurants i.e. steak, Chinese, and pizza (the pizza's are huge and lovely). You have to pay $20 for the WIFI unless you buy a meal at the restaurant on the beach where you get WIFI free this was a principle thing for me as we were all inclusive and I didn't see why we should pay. The hotel can arrange for you a taxi/mini bus into Playa de Carmen 50 pesos per person each way this place is very touristy and you are bothered a lot by the stall holders but it's an experience, you can also get a taxi for 240 peso to Plaza des Americas this is like a small mall with department stalls, macdonald's Burger King, etc and your not pestered when walking around. We went to see the pyramids/tombs it was aprox 2 hours to get there but well worth the trip which also included a sink hole that you could swim in go as early as possible as it gets very hot. Swimming with the turtles one of my children loved it the other was a bit bored but a great experience Swimming with the dolphins was a great time had by all we went for the silver selection and it was well worth the money. You can also hire jet skis for $50 . Do make sure you get some mosquito repellent we were advised to get the brand OFF which did work and I managed to get this off the internet before we went. The staff at this hotel were superb and for us they made our holiday. I do hope this review has helped More

SusanL55, Newcastle upon Tyne

Best trip ever !!!!

Amazing resort .. Excellent food ...clean rooms and resort .. But the best thing is a staff there , they are very friendly and made your time feels amazing ... Very very reccommended. 100 stars. Food : 5/5 Rooms : 5/5 Staff : 5/5 Enterteinment : 100/100 More

roni100012, Toronto, Canada

It could be better

Mold rooms No reservations ahead No ocean view A lot of problems with the room My parents had to stay in a smoke room and they do not smoke Good platinum concierge Nice and good restaurants Nice bar at the platinum area Good pools Close to the beach Nice spa areaMore

Marcela G, Sao Paulo, SP

It could be Better

They have problems offering an ocean view room. We stayed in the platinum and it was smelling mold My parents ended up having a smoking room even without smoking They do not reserve specific rooms ahead If you go, definitely stay in the platinum. A private concierge, a private bar, and a private pool. I hope you don't get a mold room. Good luck. More

Marcela G,

Birth day & wedding anv

We have been 4 times be for & found on our last visit, It below standard of a 5* hotel. We found it hard to get a drink at the pool bars (unless you had a tip in your hand ) as others were favoured .breakfast run out of food as there was so much wastage. food generally of poor quality. queuing for hot food although the hotel was not full. not the best holiday I have in Mexico we were lucky with the weather. Still a lot of school kids there This is more of a 3/4* hotelMore

richardpettitt, Fareham, United Kingdom

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Things To Do► View all

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Grand Riviera Princess
Rated: 4.0 /5 based on 5054 customer reviews
from £775.41