With 8 pools, 8 restaurants, and a long activities list, the Grand Riviera Princess Hotel offers double helpings of everything.
Everything about this hotel is king-size, including the beach that fronts it. This long stretch of white sand is topped with sunloungers and palapa shades.
The accommodation at this hotel is spread out among gardens of manicured lawns and towering palm trees. Upgrade your room and you’ll bag yourself a Jacuzzi®.
TripAdvisor Traveller Rating
Based On 6154 reviews
Buffet meals. Selected à la carte restaurants - Mexican, Italian, Grill and Asian. Gourmet and Seafood à la carte restaurants are included for guests in the Deluxe Junior suites - including Deluxe Pool Junior suites, and Platinum suites. Snacks.
24-hr All Inclusive. Unlimited national and selected international wines, beers, cocktails, spirits and soft drinks.
All are included except where indicated.
With sunbeds and parasols.
Sunbeds and towels are provided.
Gentlemen please note long trousers, collared shirts and shoes are required to dine here.
These deluxe junior suites are designed with an elegant and neutral scheme. There’s a king-size bed or 2 double beds. You’ll never be far from the water as the swim-up feature means there’s direct access to the pool from your terrace. And for an added bit of luxury, there’s a whirlpool bath. Air-conditioning is also available from May to October.
These junior suites feature a warm and elegant decor. There’s room for up to 4 with a king-size bed. Outside you’ll find a balcony or terrace which is perfect for that extra bit of space. You’ll also have a TV, minibar, coffee-making facilities and ceiling fan. Plus air-conditioning is available from May to October.
Our experience was excellent until I found a pillow case at the very bottom of my closed suitcase! We brought this issue up to the hotel staff and they recorded it, but nothing was done to rectify the situation. They could not explain HOW one of there freshly folded pillow cases ended up in the bottom of our suitcase! If it wasn't for this occurrence I would have given this a much higher review!More
My husband and I spent 6 days here in the Platinum Suite from 6/16-6/21 and we very pleased with our vacation. We were celebrating our anniversary and enjoyed every moment of our trip even the couple of rainy ones. We loved the food. We ate at the buffet the most as it was our favorite. We had a romantic dinner at the Chill out beach which was an extraordinary 6 course meal. The room was very nice and the housekeeping did a wonderful job. The resort is absolutely beautiful. It's huge and we did a lot of walking but it was worth it. We loved the beach and spent the most time there. I wish the Platinum pool area was bigger. We are definitely considering coming back again next year with our children as it was a nice resort for families as well as couples. More
We stayed June 13th thru June 19th in the Family Club Section. We traveled with two other couples and their children along with our two children (5 and 7). So check in was fine, we checked in at the Family Club Section. Room wasn't ready yet, had lunch and came back and it was ready. Nice room. King bed and bunk beds with a trundle. Big jetted bathtub, shower that even had an attachment for the littles to shower. Room was clean and cool and nice. The best part was the swim out room. Loved loved loved it. I had read reviews that it was chilly water, not the case at all, more like bathtub warm. Room location was 31037. Perfect spot and right next to the bar! Food- we ate at the kids buffet for lunch. It was "eh". Nothing major. We ate there again for breakfast and it was better, then my husband discovered you could order food there like omelets and bacon, Delish! We did not try any of the restaurants, just the buffets. Food was good in comparison to other all inclusives. I loved the pasta bar at night, kids loved the hamburgers. I've never been a dessert lover in Mexico but there desserts were really good. Beach- nice. I didn't have a problem with the rocks as others have said, the seaweed wasn't bad at all. My one complaint was how crowded it was. Everyone is all smushed together and it's a lot of people. Pools- great. Super warm, bars were a little crowded. Lots of pools to choose from. We preferred our swim out pool. Grounds- amazing and they work around the clock to maintain them. Staff- nice and friendly:) loved Gemma near our swim out pool! Kids club- they are amazing. Lots of activities, kids had a good time. Night Shows- my personal favorite part. They do a kids show first and then the adults. Loved it all, kids dancing on stage to amazing break dancing. We had so much fun at the shows. My final opinion is that the resort is very nice, food is good, shows are awesome. My big down fall is the size of the resort. It's huge, too big for us. The walk to the beach was just brutal. The train option is very nice, I'd just prefer to walk. The enormous size of this resort also caused crowds. The pasta bar at the buffet always had a long line, just seems everywhere you go there's a lot of people. If the enormous size doesn't bother you, then go! It's a great place;) More
This is a beautiful resort but it is very large. We enjoyed ourselves however the service from the staff was either rude of just non existent. We never saw the same staff twice. We asked for a blanket and pillow which we never received the whole week we were there. The front desk staff was hurried and gave us only a map of the resort but no information on any of the restaurants, or other facilities. All were very impersonal. I have stayed at many resorts in Mexico but this would be my least favorite. I suppose for what we paid that it was OK however I would not return.More
Me and my boyfriend visited Mexico for the first time last year and we had the holiday of a life time! Honestly couldn't have asked for more than this hotel, I'm still so glad we picked this one! First of all, our room was lovely and we couldn't have needed any more from it.. We stayed in one of the blocks nearer the beach so a good walk from buffet/reception area etc but we didn't mind this at all and actually quite enjoyed the weak to and from our room, we liked how we were just a very short walk from the beach and the chill out area. (This was the only area we found wifi actually worked) it's also the only part of the hotel that isn't free to eat in- because the wifi is good they do a deal where if you pay for a meal there (we booked in for 2nd night) then you can visit any time, chill have drinks and whatever you want to do whenever you like. You get given a different coloured wrist band every day and have to give you name/room number so they know who is meant to be in there and who isn't- definitely recommend doing this in the first few days as I used this area to FaceTime with family etc while away. The beach is absolutely beautiful- not rocky at all like some reviews that I read said before going there like really it isn't. You can guarantee you will get a sunbed on the beach, you get drinks served to you whenever you like as the waiters are always attending. There is also a bbq on the beach every day which saves you going right to the other end of the hotel for dinner. The water is clear and lovely to swim in- all round lovely beach (we also saw a couple get married on there who were staying at the hotel which was nice!). The pools in the hotel are kept clean, there are staff every night cleaning around the whole grounds of the hotel and even during the day they are keeping up with maintenance such as washing the grounds, keeping the bushes trimmed etc. The ground are lovely, you will see a lot of iguanas when waking round but they just mind their own business, there's also monkeys in the trees which is great to see! Onto the food.. From what I can remember the food was fab no complaints from either of us at all. There are themed nights in the buffet restaurant which is good as there's always something new. There's also always the staples like the meat they cook in front of you, usual things like chips, salad them kind of things. We booked in at the Japanese (if I remember rightly) where they do show cooking then you can eat it, that was really good definitely recommended! We didn't bother with the Italian as there was an Italian night in the restaurant and pasta was there majority of the time so we didn't think there would be much there that we hadn't already had! Defiantly book into the restaurants they are all lovely. While there we also got the shuttle bus to the nearest 'town centre' where you'll find all the shops, lots of places to eat etc. Also recommend this as it really is a lovely place to look around! You can just ask for the bus times at reception, from what I remember it may have cost 2 pesos but I might not be right- either way it wasn't a lot at all and it drops you off right where you need to be. I also recommend going to the meeting with your rep as they will tell you all you need to know about trips, there is so much to do so make sure you decided and book what you want to do as soon as you can as they get booked up fast. We went to coco bongo on night (amazing please please go you will not regret it!). We also went to Xel ha, this place is fantastic we swam with dolphins there which is something I've always wanted to do so that was a must for me, an unforgettable experience! Another great thing about this hotel is that once a week (Sunday I think) they have lots of stalls come in and have a little market going on near the buffet area, we loved this and had a look round each time and bought a few things- a lot of the things are what you can buy in shops in town so it's handy if you don't fancy going there! Any questions please don't hesitate to ask.. We loved Mexico so much we are going again this year! Holiday of a life time and you will not regret booking this hotel I can promise you! More
From £839 per personView details
From £839 per personView details
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