With 8 pools, 8 restaurants, and a long activities list, the Grand Riviera Princess Hotel offers double helpings of everything.
Everything about this hotel is king-size, including the beach that fronts it. This long stretch of white sand is topped with sunloungers and palapa shades.
The accommodation at this hotel is spread out among gardens of manicured lawns and towering palm trees. Upgrade your room and you’ll bag yourself a Jacuzzi®.
TripAdvisor Traveller Rating
Based On 4327 reviews
Buffet meals. Selected à la carte restaurants - Mexican, Italian, Grill and Asian. Gourmet and Seafood à la carte restaurants are included for guests in the Deluxe Junior suites - including Deluxe Pool Junior suites, and Platinum suites. Snacks.
24-hr All Inclusive. Unlimited national and selected international wines, beers, cocktails, spirits and soft drinks.
All are included except where indicated.
Premium double room is a Platinum Suite and sleeps up to 4 with a king-size or 2 double beds. Rooms also have a CD and DVD player, premium in-room bar, pillow menu, bathrobes, slippers and turndown service. You'll also get Platinum benefits including private check-in, 1 special dinner, exclusive use of a pool and beach area with butler service, discounts at nearby golf course, discounts on spa treatments, discounts on watersports and access to an exclusive Platinum lounge.
Junior deluxe room sleeps up to 4 with ceiling fan, 26 plasma TV, minibar restocked daily with beer, soft drinks and water, coffee-maker, safety deposit box and an iron and board on request.
I have been visiting Riviera Maya since the first hotel built in the early 1990's. I have seen some amazing and beautiful hotels and hotels that weren't worth even a review. The Grand Riviera Princess All Suites Resort and Spa was absolutely an incredible experience. First and foremost, THE STAFF! Without a doubt the kindest, sweetest employees I have ever met. I am an Executive myself and feel like a princess when I am in Mexico. However, this resort goes above and beyond to make you feel like you are number one. It is by far the STAFF, that make you feel like you are the only person in the world. I have to mention a couple by name, first of all Sandy Perez in dining services. Sandy who I had found out on our last day had just started her job. We requested Sandy each and every day, every meal. If by chance management reads this, I encourage you to give her a congratulatory citation or gift. If I could have taken her home with me I would have. Personality, sparkle and charm, she should be the instructor for every position there to learn how to make someone feel special. Second, Diego in dining services, he ran around like crazy just to accomodate every need. Our suite was always immaculate, Thank you Ishmael! The downside to the resort is the walking. It is at least a 15 minute walk from our room to the pool or buffet. We were promised room service, we did not get that, and you need more transportation similar to the Grand Principe in Akumal. You have a magnificent resort, but for handicap people or the elderly it is too much to walk. The entertainment was top notch and premium, the "Horror Show" was absolutely magnificent! One last thing to all our animal lovers out there, including myself, please take care of your wildlife and cats that roam the resort. The cats are taking care of insects, mice, etc. It's important to feed them. I can't tell you how many vacationers felt the same way. My husband dislocated a toe while there and the concierge went above and beyond the call of duty, I cannot remember his name but cannot thank him enough. I always take about $500.00 for tipping, I ran out with this resort. I can't say enough, thank you to all the staff for making us feel like we were in heaven for one week. God bless you all.More
Donna S, Newfane, New York
This was a Nice spot great for families . The Beach at the time had lots of weeds on shore and hard to Jump to get into the ocean. The water was not the nice blue you see at other resorts . Was there in the month of March, Grounds were well kept. Was disappointed that unable to take meal to eat at ocean side no paper plates and not food allowed out side of the restaurant. Also Wi-Fi very expensive and NOT free in lounge area or anywhere on property.More
Carol M, Maple Ridge, British Columbia
Went for a friend's surprise birthday party for a week. My second time here and the rooms are very well kept. The service is very good and the food is also very good. Stay clear of these people that have very high expectations. Great resort I'm going back again with some friends this June. This will be my 3rd time there. Don't know what expectations people have for an affordable 5 star hotel.. great place for the value for sure.More
This hotel met our expectations, but I won't rave about it. The food was bland and repetitive even at the a-la-carte restaurants. The beach was not that great, with a lot of kelp and what could be described as a mountain of sand and a drop off into the water. The room was fine, it showed a bit of wear but was okay. We got the platinum package which was our saving grace with a private platinum pool and snack bar with wifi. The front desk staff have the worst customer service but everyone else at the resort was super friendly and accommodating. Overall we were satisfied, but we would pick somewhere else next time. More
Melani11, Ottawa, Canada
As luck would have it, when it was time for our trip to Riviera Maya, hurricane Barbara was just leaving. We did not have the most fab weather but, we made the best of it. During the downpours that lasted for hours, we spent a great deal of time in the lobby as there were plenty of activities offered to keep our minds from the terrible weather. The one bad review that I have to note: The daily trip to the dinner reservations desk was a terrible inconvenience as now that I have been to a few other resorts and can email my selections instead of making the daily homage to make reservations.More
Gwendolyn B, Ellwood City, Pennsylvania
From £785 per personView details
From £785 per personView details
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