Iberostar Paraiso Maya

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There’s lots to do here, it’s right on the beach, and you’re not far from Cancun.

This place is right on the beach, surrounded by mangrove trees and tropical jungle. It’s 15 minutes’ drive down to Playa del Carmen, while Cancun is double that.

The décor takes its inspiration from traditional Mayan architecture. Then there’s the mini waterpark and huge pools. For dinner, the big main buffet is backed up by 10 more restaurants across the Paraiso resort.

TripAdvisor rating

Based on 2458 reviews

  • Official Rating
  • 5Buildings
  • 3Floors
  • 434Rooms
  • 5Lifts

All Inclusive - Here's what you get

Food

24-hour All Inclusive. Full Board buffet meals. Unlimited à la carte visits. Snacks. 24-hour room service.

Drink

24-hour All Inclusive. Unlimited local and selected international alcoholic and non-alcoholic beverages including beer, wine, cocktails, spirits, juices and soft drinks. Minibar in room.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Lazy river

Separate from the main pool. No age limit but parental discretion advised due to the current.

Waterpark

Suitable for kids up to the age of 12, although those under 6 should be accompanied by an adult. Towels and sunbeds are provided.

Games room

In the activities centre.

Rooms ► View all

junior suite

Junior suite sleeps up to 3 adults or 2 adults and 2 children, with 1 king-size or 2 double beds, plus a sofa-bed only suitable for a child up to 12 years. This room comes with a living area, bathroom with Jacuzzi®, stocked minibar, cable TV, DVD player, bathrobes, ceiling fan, iron and board.

junior suite

Junior suite sleeps up to 3 adults or 2 adults and 2 children, with 1 king-size or 2 double beds, plus a sofa-bed only suitable for a child up to 12 years. This room comes with a living area, bathroom with Jacuzzi®, stocked minibar, cable TV, DVD player, bathrobes, ceiling fan, iron and board. This room can be sold as a single.

TripAdvisor Reviews Show more reviews »

Average

Beautiful resort and the grounds are kept very clean. Staff and entertainment were excellent. We most likely would not return due to the size of the resort and the temperature of the rooms. The resort shuttle that claims will come frequently is not true. If your traveling with children that are tired this can be frustrating. The temp of the room was warm and makes it hard to sleep at night. Wifi should be standard in this all inclusive resort but it must be purchased here.More

angelarene, Saint Louis, Missouri

Good but not great!

The resort has a wonderful buffet and beach area. The rooms were very clean. However it lacked AC, no wifi unless you pay or walk across the resort :( and the resort is so big that it is tiring to walk and fhe golf carts that escort you do not come often enough or are always full. Even had a worker shake his hand no that he would not take us when his cart wasn't full!More

Tiffany Nicole R, Playa Paraiso

Excellent Family Hotel

We recently stated at the Iberostar Parasio Beach Hotel in Mexico, the hotel was amazing, and resulted in one of the best family holidays we've ever had. The grounds are stunning with varied wildlife, from Peacocks, Lizards, Parrots and Turtles which the kids loved. The gardens are kept immaculate by a rawly hard working team. The food was excellent as well with amazing choices at the buffet, especially the choices of Mexican food. We visited a number of the specialist restraunts and the Japanese and Steak restraunts are well worth a visit. The bars were great with an abundance of choices on the cocktail lists and the bar staff were always ready to make anything you wanted, our favourite bar was the lobby bar which was really relaxing both during the day and in the evening. We arranged various tours through the hotel staff which made the experience all the more special, with trips to Chichen Itza, Xel Ha, and a day swimming with Whale Sharks. A special mention has to go to Ishmael in the lobby bar who was always pleasant and made the best Mojitos, Alex who went out of his way to make sure all our trips went without a hitch and Mario and Karla part of the entertainment team who made our young daughter Carys feel so special every evening at the carousel in the shopping centre, I would also like to thank all the other staff too, as they couldn't do enough to help and always had a smile whatever time of day you saw them. More

paulanddawngreenwood, St. Andrews, United Kingdom

Family trip ~ family fun!

All inclusive - minus wifi :( The food was good, about what you'd get from most all inclusive resorts. The staff was unstoppable. They were everywhere and willing to help with any need. Free water and soda delivered to your room daily. Pools were clean and big. It was easy to get away from the drunks or the people with small children. Beach was beautiful. There's an area roped off so you can get in and truly enjoy the ocean. Life guard stands were located on the beach, although I never saw anyone on duty. We traveled with my college roommate and her family. We had three teenagers and they had a wonderful time!! Something for everyone!More

TSK0123,

Best hotel, Iberostar

This was a very good experience for me and 2 of my friends. I use to go to Cuba and this time I tried Riviera Maya and I can tell it is because of the hotel I enjoyed so much. Everything was perfect; service, food, people, beach, sand....except for the motomarines...the smell and the sound are terrible! We were travelling from july 2th to the 9th and it was very hot and humid but at the beach, it was just perfect! I had a great experience and I intend to go back for sure.More

Marie-claude V, Playa Paraiso

See all 2458 reviews »

Things To Do► View all

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Terms and Conditions Limited availability at these price so book now to avoid disappointment. Guaranteed savings - Refers to an online discount of 10% on July & August nad 9% September & October holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st July 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free child places.

Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.

 Save up to £400 per couple on July & August  holidays – Saving offer applies to new bookings only on selected First Choice package holidays booked on firstchoice.co.uk. Offer applies to holidays departing between 01 July – 31 August 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time