Iberostar Paraiso Maya

There’s lots to do here, it’s right on the beach, and you’re not far from Cancun.

This place is right on the beach, surrounded by mangrove trees and tropical jungle. It’s 15 minutes’ drive down to Playa del Carmen, while Cancun is double that.

The décor takes its inspiration from traditional Mayan architecture. Then there’s the mini waterpark and huge pools. For dinner, the big main buffet is backed up by 10 more restaurants across the Paraiso resort.

TripAdvisor rating

Based on 2691 reviews

  • Official Rating
  • 5Buildings
  • 3Floors
  • 434Rooms
  • 5Lifts

All Inclusive - Here's what you get

Food

24-hour All Inclusive. Full Board buffet meals. Unlimited à la carte visits. Snacks. 24-hour room service.

Drink

24-hour All Inclusive. Unlimited local and selected international alcoholic and non-alcoholic beverages including beer, wine, cocktails, spirits, juices and soft drinks. Minibar in room.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

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Lazy river

Separate from the main pool. No age limit but parental discretion advised due to the current.

Rooms ► View all

junior suite

Junior suite sleeps up to 3 adults or 2 adults and 2 children, with 1 king-size or 2 double beds, plus a sofa-bed only suitable for a child up to 12 years. This room comes with a living area, bathroom with Jacuzzi®, stocked minibar, cable TV, DVD player, bathrobes, ceiling fan, iron and board.

junior suite

Junior suite sleeps up to 3 adults or 2 adults and 2 children, with 1 king-size or 2 double beds, plus a sofa-bed only suitable for a child up to 12 years. This room comes with a living area, bathroom with Jacuzzi®, stocked minibar, cable TV, DVD player, bathrobes, ceiling fan, iron and board. This room can be sold as a single.

TripAdvisor Reviews Show more reviews »

Fun Staycation at Iberostar Paraiso Beach resort!

The good: - Beautiful resort, very clean, good food with plenty of variety, great friendly staff (special thanks to Yoanie (Yohalexia) and Eduardo) who provided some fun nightly entertainment. "Wild" animals roaming the grounds (coatis, peacocks, iguanas, etc)... actually woke-up a morning with a peacock resting on our 3rd floor balcony! The not so good: - Although the beach is beautiful with plenty of available chairs and shade, there are quite a few rocks in the water, some visible and some less visible and we did have quite a bit of floating seaweed the first 20 feet or so in the water...but still enjoyed the ocean anyways. BEWARE: If you buy a calling card for long distance calls DO NOT use the phone within your room as you will still get charged a 3$/minute fee. Use the public phone in the lobby. We learned this after making 2-3 calls on the first day (we were 5 people). Would definitely go back!More

ScoobSnack, Laval

Textbook perfect holiday!!

Sept 24-28, 2014 This is our 3rd Iberostar resort we have been to. (Iberostar Punta Cana and Iberostar Mohito Cayo Coco were the other 2). We left our home at 6:15am for the airport and by 2:30pm we were sitting enjoying a Caipirnha in the hotel!!! Everything went to plan from start to finish. Upon our arrival at the resort the front desk greeted us and proceeded to get us checked in accommodating our requests for upper floor room, close to the beach, with a king bed. I have to say, this was the most EFFICIENT check in we have ever had, and we have travelled extensively!! Other resorts could learn from the well organized and efficient service they provide!! We were extremely impressed with the well maintained grounds, pool area with waterfall, selection of a la carte restaurants and the wide variety that the buffet offered. Clean, sparkling floors, beautifully well kept in all aspects. Although we were there for only 4 nights 5 days, we took advantage of everything the resort had to offer. We went to Mediteranean and Brazillian restaurants where we were served and treated like royalty. The food is very good and plenty of it. One of the better buffets we have been to also, an enormous choice of food at all meal times. I can't say enough about the friendly hard working staff!!! Unlike some resorts, the people here were clearly well trained, knew their jobs and seemed to genuinely enjoy what they did. The entertainment is top notch, with a great selection of acts from dancing to magic shows and audience participation. We are beach people....the beach is beautiful!. The resort is very big and although it was no where near at capacity, there were plenty of palapas and lounge chairs to accommodate even a full resort. The walkways, beach bar and restaurant were all excellent!! We even got to see the baby sea turtles at the turtle sanctuary right on the beach, just amazing!!! The only negative is the swimming in the sea. There are a lot of rocks and if the water is very wavy and has churned up the sand, it's hard to see where the rocks are. Once we had figured out where to go in (look for where all the people are standing in the water!!) the water was superb. Just be careful not to go running in without checking where the rocky areas are!! We liked the location, just half and hour from Cancun airport, and a half an hour to Playa Del Carmen. Take advantage of the hotel shuttle to Playa Del Carmen, it's cheaper than a taxi and easily accessible, ask the front desk for times. The "shopping centre" area that is part of the resort complex is a wonderful extra. We enjoyed the coffee shop, ice cream parlour, bars and the disco in the evening!!! There is so much just at your door and all included!!! Some very nice shops for shopping, so no need to leave the resort if you don't want to!! Also is the place with the free WIFI. All in all, we feel it was a perfect trip from start to finish....our only regret is we weren't there longer, but we will DEFINITELY return in the future!!! Thank you Iberostar Paraiso Beach, it is a well run resort on every level....AND, you guys make the best Caipirnha ever!!!!More

jovigal0219, Toronto, Canada

Will go back

The Iberostar is 5 resorts in 1. We stayed at the Beach resort. Our room was very 'suite' like. The housekeeping staff did an amazing job keeping it clean. The bed was a little firm but I liked it. The grounds are beautifully kept. The taco shop on the resort was my favorite lunch spot! The buffet foods were good, nothing exceptional and restaurants were decent. I was not overly impressed withe food but I would still go back.More

Danielle K, Harborcreek, Pennsylvania

Fantastic!!

We just got back from our 6 day stay at Iberostar Paraiso Beach, and we loved every minute of it! This was our first time at this resort, but my inlaws have come to this resort for the past 5 years because they love it! Resort is beautiful, nice pool and beach, staff is awesome...can't say enough great things! Room was great, very clean. Our housekeeper was Lidia, and she always had towel animals and chocolates to greet us on our bed. The beach was wonderful. Plenty of chairs and cabanas. There was a lot of seaweed on our first day from a storm but the water was pretty clear after that. There was a nice little snack buffet on the beach that served hot dogs, hamburgers, nachos, and ice cream. This was our fourth time staying at an all-inclusive resort, and we thought the food was the best here. Buffets were actually very good with lots of selection. We ate at the Japanese, Italian and Mediterranean restaurants which were all excellent. Our favorite was the Meditteranean where the Surf and Turf dinner was fabulous! Only downfall with the restaurants was that your amount of guaranteed reservations was based on your length of stay. So with 5 nights, we were guaranteed only 2 reservations. However, you were allowed to stop at the concierge desk to see if there were any openings for that evening, which is how we got into the Mediterranean restaurant. Only complaint was that there was only one staff member at the concierge to make the reservations. We waited in line for a good 15-20 minutes. There is also a shopping mall on the resort with 17 shops. They have a taco, hamburger and crepe/ice cream shop which are included. We had crepes, and they were delicious! The shows at this resort were fabulous. The musical/Broadway show was amazing! These people are highly talented! The second show was more of a game show called Pareja Ideal (The Ideal Couple). It was just my husband and I on the trip and we loved the show and laughed the whole time, however, we thought it was quite risqué for the children in the audience. All in all, it was a great trip, and we plan on going back. I'd definitely recommend it!More

Hpnurse09,

Second visit, still beautiful.

I visited the Beach a few months ago for my summer holidays and to get in some diving. I enjoyed the diving and area so much that when I came into some extra cash I decided to visit again. The hotel grounds are immaculate, the rooms are nice and well appointed and the maid service is superb. Friends at home got a kick out of my daily photos of the towel animals the maids often leave on the beds, very creative. Everything worked, nothing was broken or faulty and it was all very nice. There's even Wifi available in the rooms and public areas. Its reasonably reliable if a bit slow, but they will gouge you $40 a week to access it so be aware. The bars and public areas are similarly well looked after. As a solo traveller I spent most of my evenings in the bar of the neighbouring Del Mar, since the bar in the Beach is a little too quiet. The Del Mar bar has seats at the bar which encourages people to sit & talk, and the barman are superb at interacting with the people who come through. In the Beach foyer there is no bar seating, the seats are more dispersed so people sit around in small groups and do not mingle at all. The buffets are good, with a wide selection of foods that are quite decent. They can be a little slow refilling some of the cooked foods, and I'm a picky eater so it was a bit restricted for me if the few things I like had run empty. I was annoyed that they closed the main buffet and beach restaurant and directed us over to the Del Mar for our food instead. I can understand that during quiet seasons they dont want to run all the buffets if they can fit everyone into one, but it makes for more queues and empty food trays. I also found that solo travellers either got buried at the back of the restaurant or sat right at the front next to the queue waiting to come in. This often meant we got overlooked by the busy wait staff and I often had to go get my own drinks & water and leave used dishes on the table. Families got plenty of service, no worries if you're travelling in packs. The pool complex is large, with lots of seating, beds, loungers, etc all around, as well as 3 different swim up bars. The bars are a blessing and a curse. If you like to keep cool while getting drunk they are amazing. If you like swimming you better keep your head above water or you'll catch an ear infection within minutes. Most of the heavy drinkers never left the pool from 10am till 6:30pm, not even to go to the toilet! The further away from the beach you go, the quieter the pools get. I came for the diving, as this area has some of the best diving around. Cozumel is a ferry ride away if you want to visit one of the best reefs in the world, and the Dressel Divers who run the Iberostar resort dive centres are very professional. You can learn to dive with them in a few days and enjoy some of the best reefs just 5 minutes boat ride from the beach. I prebooked and saved a fortune, as they give discounts for prebooking and block booking. You can save money and dive with small companies, but Dressel are as well equipped and professional as the hotel itself. You get what you pay for. The nearest town is Playa Del Carmen, about 20 minutes away by road. There's a shuttle bus at a very reasonable $10 return, or if you want to stay out late a taxi back is around $25. Playa's main hangout is 5th Avenue, which is lined with bars, clubs, restaurants and hawkers. Every second restaurant is Italian, every second shop is cigars & silver trinkets. It's well worth a visit even if it is a little tacky, and a good bit closer than Cancun. Do NOT believe anyone who stops you and says they're a waiter at the hotel and wants you to come visit their family shop. Every conman in Playa can see your hotel band on your wrist and know exactly which hotel you came from, so be aware and cover it if you can. In summary, the hotel and grounds are beautiful and the place is amazing. The seas teem with fish & turtles, the grounds have lizards, birds, coati, agouti and other wildlife that has become accustomed to humans. The food is fine, the drink is plentiful and the staff go out of their way to keep everything that way. If you're looking just for sea and sun, this is the place for you.More

Kenny-10-Bellys, Bathgate, United Kingdom

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